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Phone: +1 330-609-8000
Site: https://www.lowes.com/store/OH-W...
Opening hours
  • Monday:6AM–8PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:8AM–8PM
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Total reviews rating 4.1

199 Reviews for Lowes Home Improvement 2023:

Review №1

2022-05-17

One of my favorite reasonable priced garden centers ! Great place if your looking for indoor plants that have affordable prices and good quality an a LG selection ! Overall a great garden center....

Review №2

2022-06-06

Purchased a washing machine (whirlpool) and it was delivered with a tub defect which would have resulted in rusting. A new washer was delivered and the defected one was taken out. First use proved the washer to not spin and light panel did not work. After three weeks of phone calls to the store, to managers, to customer service and hours on hold to get thru to warehouse this matter had not been resolved. Now I am out money and time and a defective washer.

Review №3

2022-06-13

I worked with Sarah and she was great. She helped me with cabinets and was right on top of it she knew what she was talking about. I would come back there before I would go to any other store.

Review №4

2022-01-31

I will NEVER order online with them again! The washing machine we ordered online was delivered as expected but the service guy looked at the rust on the old hose connectors and told us that we had to spray it with WD-40 and he would come back in 2-3 days. Well, we called a friend and he in hooked the hoses with his bare hands and had it fully installed in 30 minutes! Three weeks later NO one has called or returned to schedule an installation date. Plus we paid to have the old machine hauled away. I called Lowes in Niles, Ohio where we bought it from and was told that if you buy online you dont get the same service as if you walked into the store!😡 No apology was give for the poor service or discount for having to hook it up ourselves. Just you dont get good service for online orders! Buyer Beware!

Review №5

2022-05-21

Very rarely do they not have what I need. Better selection of light and plumbing fixtures than home depot

Review №6

2022-05-27

This is my happy place. Its garden season and Lowes planned accordingly. Great prices, great selections, and markdowns to boot.

Review №7

2022-06-25

2 very nice sales associates helped me find what I needed and I got exactly what I went into store for. Thank you Lowes :)

Review №8

2022-01-06

My husband and have gone to Lowes many times through the years for things that need installed and never had any issues. We purchased a new garage door, opener, and installation in mid May and was initially told it would take about a month. Then I called to get updated and was told 4-6 months. I get it, labor shortage. I was upset but I understood. Fast forward to now nearly 8 months later and we still have no door!! I call the store all the time to get updates and was told by the installation customer service sometime in October that the door was made, shipped and was on its way to the installer and we should be getting it around November 22. Well that date came and went, called the store AGAIN and they said it was now set to ship on December 15!! WHAT!! They said it shipped already, what happened to my door?! They had no answer for me. Well, December 15 came and went, called the store once again and they now said that the door is nearing completion and is now has a ship date of December 31!! How many times is the date gonna be pushed back? I need to add that every time I call the store, they call the installer and they NEVER answer thei phone!! They leave a message saying they need to get in contact with me and they never have except for when they came to measure my door to make sure we had the right measurements in July!! I am supposedly on an e-mail list to get regular updates and have not received one email or phone call!! Lowes has done nothing to fix the matter, like get a new installation company!! The installer (Wayne Dalton) is so unprofessional its ridiculous!! Never in my life have I known a business to be so horrible and unprofessional!! I am fed up, livid, and so angry at this point I am done with Lowes for good and will be getting a refund and taking my business elsewhere!!

Review №9

2022-05-31

Needed help finding a breaker, but the only time you ever get help at Lowes is when its time to take your money. Gave them and chance and called ahead to request help.....no one yet again to be found. I went to Home Depot where I was asked within the first few feet if I needed help with anything and someone was in the aisle waiting to help me.

Review №10

2022-01-16

Sunday 5:30pm. Husband just came back from Lowes. Needed a 8 foot board cut to 6 feet. Lowes says we can only cut in long ways. Husband: That doesnt make any sense. Lowes: We can cut it shorter for shipping. Husband: I need it 6 feet to get it into my car. Lowes: Well, I dont think we can do that. Husband goes to Home Depot who promptly cuts board and ask if anything else they can do to help. I think you get the moral to this story. (Another mention is husband trying to get home as snow storm starting.)

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