Kerbside pickup
Yes
Lowes Home Improvement in Elyria
Categories
Location on the map
Elyria, Lorain County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 440-324-5004
Site: https://www.lowes.com/store/OH-E...
Site: https://www.lowes.com/store/OH-E...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:8AM–8PM
Lowes Home Improvement in other cities:
Comments (199)
Great selection. Helpful employees. I appreciate the Veterans discount.
Cashier was struggling to do the job.. lost count of how many times she scanned items... could not walk around carts to scan items...
Gregg that works at the location in Elyria is absolutely amazing and so helpful! He went above and beyond to help us find parts to fix our water tank. I will definitely be back at this location just based on the customer service alone!
They sell Craftsman tools, nuff said! They are gearing up for the growing season. Seed displays are all set up and the greenhouse is preparing for spring!
Very horrible experience, I went shopping at lowes and I usually use the Carolines cart for my special needs grandson. The cashiers gave me judgy snippy looks and a elder gentleman obviously know them when I checked out had the audacity to tell my grandson hey lazy boy. It took everything in my life not to respond madly and explain his disability. definitely a place I wont be going back too.
I found what I needed but they had no registers open self-serve only so I left and went to home Depot that was the last straw for Lowes I will not be back many problems there
I like Lowes because its close to home and I am familiar with the layout of the store. Prices are good, cashiers are knowledgeable and friendly. What I dont like is furnace filter I need they no longer carry (had to go to Home Depot), and no one asks you if you need help, you have to find someone and approach them, even if they see you look like you need help.
Thats my store the only one I go to when I need something no complaints here
Always nice having Lowes nearby.
Would of been 5 but out of deck stain ..otherwise great spot
Contractor desk has very good people willing to help willing to figure out a problem to a solution and not give you a s*** look about it!!
Id like to comparison shop you cant find it at home depot I know I can find it at Lowes
Good visit. They had the exact odd items i needed to do some misc repairs around the house. Staff was very pleasant. Ive been partial to Home Depot over the years but i think thats changing.
Always nice little selection of plants! Got quite a few for maybe 15 bucks! Zig zag cactus and anthurium!
Cashier was fantastic. Nice to check out with a person.
I can go to Lowes to return an item and the workers are so helpful and kind. Many times I have spent money anticipating my bid was declined.
I couldnt support the store no longer or shop theyre no longer they fired an employee that a customer wouldnt let him out of her house he videotaped it call the police and posted it and was fired for videotaping his abduction
Lowes is a joke and now We shop mainly with Home Depot or Menards. No more of our money spent at Lowes.
A much better shopping experience here than Home Depot! The staff are extremely knowledgeable and helpful. As well as friendly. I want to give a big thank you to Dan (helped with our entry way door), Gage (helped with our paint), and Millie (got us rung up and on our way with a big smile) for being so helpful. They were able to direct us to exactly what we wanted and were so nice. Thanks to them we had a very pleasant, headache free shopping experience, and will now be customers at Lowes. You guys rock!
Most of the workers act like its a bother if you ask where something is located, but one of the associates Ms. N went above and beyond. She restored our faith temporarily. The local Home Depot associates approach to ask if they can help. Not this Lowes, disappointed.
After shopping at Home Depot for years, I have made the switch to Lowe’s. The store is kept cleaner, the help is more reliable, and quality of products are great! Any time I am getting material, I’m always offered a hand by an employee. And today when I was looking at a new dish washer I was greeted after browsing for a few minutes and met by a professional who helped with the purchase. Earlier this year I remolded my whole basement, floors, walls, wood, paint, outdoor drainage, and all the mortar, screws, etc.Put that all in one order, and not one thing was missing! I’ll never shop at Home Depot again! Elyria Lowe’s is great! Glad to give them my business.
Take your business elsewhere, itll save you the hassle as well as many phone calls with a useless customer service team.We ordered a fridge and upon the 1st attempt of delivery was told they couldnt make it down our driveway with the box truck. Okay, understood. So, we rescheduled with a guarantee that the next crew would come out with a smaller vehicle. Low and beyond, they show up in the same truck and provide the same excuse. I asked if we can meet them at the top of the drive to retrieve the appliance and was told to wait while he discussed it with his field manager. In the meantime, we drove to the top of the drive only to find the driver left without giving us any notice. We called him and he insisted we needed to reschedule with a smaller truck for another day, as they had other deliveries to make. After speaking to mamagement, I was assured the issue would be resolved, yet 2 failed attempts later, here we are in the same place as we started.Apparently, no one has told them that doing the same thing over again and expecting a different result is the definition of insanity.This customer service is unacceptable. My time has been wasted and I will never be buying from Lowes again.
Hard to find things have to go home and order on line and pick up .prices on line are cheaper
People are very helpful and they always have a nice variety of what ever you may need...if its not at that location they will help you find it at another Lowes location or even suggest another store altogether.
I needed a water heater. No problem in stock
Lowes staff were available for help quickly. Cashier was pleasant as we checked out. Staff also made suggestions for best oil to purchase for our type of Ego brand saw.
Not too busy at 3pm. Went in specifically to see if they had any storage bins with red lids since all Lowe’s in my area were out, and they had some. Grabbed two and looked at the selection of bathroom fixtures to see what offerings there were. I got some ideas and checked out. They seemed to be keeping the place clean and sanitized, and well stocked!
Lowes will no longer honor the warranty for Kobalt hand tools. I went there to exchange a wrench today and was informed that their computer system is no longer able to process warranty transactions for Kobalt tools. They did tell me however that craftsman tools can be warrantied at the store. The only way customer service could help was to tell me that I needed to contact Kobalt directly but they would not provide me any information or phone number. In my mind Lowes loses all their credibility by not standing behind the product and the warranty that theyve sold for years. I have a collection of Kobalt hand tools that were advertised as having a hassle-free no questions asked lifetime warranty, what a joke.
Great people working at this Lowes. Every single associate not only answered our questions, but brought us directly to the products we were looking for. Id drive out of my way to go to this Lowes!
As usual product not grouped the way I would.. 1 cashier.. 10 staff seemed to not being doing anything within 10 ft of registers
Friendly easy checkout and not all in your face kinda place
Well, finding a refrigerator during covid is almost impossible. We couldnt get ours online through Lowes which is the only place that had it but they honored the price the next morning after the sale. Nice lady there managing the appliance department.
Most of the employees were very friendly. However, only one seemed to know anything
We just purchased a refrigerator from Vic. He gave us excellent service. And knew the product well. I will gladly recommend him and this Lowes store to my family and friends. Thank You.
Found what I was looking for.quick in and out.even got my military discount and to park in the veterans spot outside.all places should have these.Lowes was the first to have it
Asked customer service where to locate an item.After tooling around on her phone for what seemed like forever she gave us the isle numbers. (2 different items).Well neither item was found in the isle we were directed to and were found in a complete different area altogether.Lazy if you ask me.
Always friendly staff...Had a good experience at the hiring event...
No employees to be found and then when you find one they pawn you off on the next employee saying that’s his department even though I just asked him and he already blew me off saying it’s not his department. I drove 20 min to this location because they supposedly had what I needed but I couldn’t find it. I had to walk out because I was so annoyed !! I wish I could give a negative star because I definitely would.
The workers worked really hard to find the item I needed
I went in looking for tools to work in the yard, they had everything I needed and a knowledgeable salesperson to help! I prefer Lowes their CS is on POINT!
Store clerk told me they had plenty of troybilt gas leaf blowers on the shelf. Drove all the way there and there wasnt anything.wasted trip
Good experience however prices have doubled since my last visit. It is very hard today to get a home improvement or repair job done on a small budget. Everything is so damn expensive now. Almost makes jobs at home hopeless anymore.
Way better service here than the location in Avon.
Has all your home improvement needs and more
My husband and I recently bought all new kitchen appliances. We had a few issues and had the pleasure of working through them with the department manager, Debbie Parks. She was patient, polite and very accommodating. We just moved here and are doing some home improvement making lots of purchases. This experience was stress free because of Debbie Parks terrific customer service and caring attitude. For that we want to thank her!
Helpful and easily found employees.
I always love Lowes. One of my favorite stores. Not for my husband though because it means work for him😊
Very nice store! Typical Lowes. People are always willing to help even though they dont normally approach you and ask if you need help. No big deal there. Ive been going here for years and have not had a bad experience yet! Will definitely continue to shop at this location. Plus, its directly off of route 57 which is right off of both 90 and the turnpike. Excellent location for anyone.
I had a plumbing project to take care of and wasnt quite certain what supplies that I would need, so I bought one of everything. Lol. And They were happy to refund Me, what We didnt use. Big Help. I highly recommend Them.
Pretty good deals on mulch and potting/gardening soil. Great selection of outdoor goods, though ornamental items are a bit pricy. Staff is helpful if you need to find anything or move large items, and if there are any specials or deals going on they will usually let you know at the checkout. Again, prices are a bit high on some items but the deals are worth checking out.
We had a few important things to get,so we decided on Lowes. We could not find what we were looking for(ceiling tiles) we asked a gentleman to help us after seeing numerous employees standing around. Not offering to help! He showed us where they were,he scanned the product cuz there was none in the slot and it showed 32 in stock. He paged some one who knows the department to come help us,well that person after 15 min never showed up. So we decided to leave,and upon leaving we passed the gentleman that did help us and he asked if the person ever came to help and we told him no and he said nothing more. So we went to home depot,had some one helping us with in the 1st 5 min in the store,and made our purchases and left all with in a half hour. We spent t almost that trying to just get help at Lowes. So we will be taking our business to home depot from now on. Shame on you lowes and your terrible customer service!! Lowes you are more expensive than home depot, must have to do with paying employees to stand around and do nothing or not report to a department when paged.
I went to Lowes to get some 4x8 sheets of plywood and some other electrical items for my mancave project. Both associates that I interacted with were extremely helpful and it made my experience quick and easy. I wish I could remember who they were that helped me . One was a gentleman from the lumber section who helped me pick out my 4x8 plywood sheets and the cashier who was super friendly and helpful as well.
Needed Arrow staples for a staple gun. Tried the Home Depot app and all they listed were the staplers. I am sure they had the staples but were not coming up on the app. Tried Lowes and Lowes listed the staples and where I could find them in the store. Bought the staples at Lowes!
-Terrible service and absolutely no follow-through to 20+ phone calls for Lowes to correct issues!-We ordered a very nice Frigidaire range, which cost over $1,200. Installers installed range and tested connections with the flames almost reaching the hood, then left afterwards. I figured since it was new, it had to burn some newness off, as Im not a gas and/or appliance expert. After burning almost all of our kitchen pots/pans and ruining our sink with black marks, I read the owners manual stating that an LP conversion kit needs to be installed. After not hearing back from Store Manager, District Manager and/or the National Installation Manager, I ordered a LP conversion kit through HOME DEPOT!-In the past year, I have spent 50K+ with Lowes because the stores are clean and they cater to Vets. I will not be shopping with Lowes any longer!
My wife and I waited in the appliance department for almost a half hour, after pressing the “Need Help” button repeatedly. Only to have the Gentleman that was working in the department walk by us heading out of the store with his lunch box. We left right behind him and followed him out of the store. We found the same dishwasher that we were wanting to purchase at Stewart Appliance in Elyria, 20 minutes later. We were greeted at the door and made our purchase in 15 minutes. We will never patronize Elyria Lowe’s again.
Awesome experience! In and out and got everything I needed in record time because the young people who assisted me knew their stuff! Thank you, Gage, Aisha, Jenna and my checkout, Christine. You folks could not possibly been more courteous or knowledgeable...and not so much, me. Thank you, ALL!!!
I am gonna tell the truth, I love this store so much, I can stay for hours, the only reason I wont is because I felt like I was being followed and watched closely and when I got to the register they had to get a price check for an item that was marked down extremely low, so Im on the fence with the Elyria store
Extremely long lines with only 1 checkout employee especially during this pandemic and almost everything you buy you MUST put together yourself. Cheap, greedy, lazy, all of the above. Lowe’s has absolutely no interest in bettering anything other then themselves. Hire more i employees I shouldn’t have to stand around for an hour just to find something to get something down from the top shelf. Shouldn’t have to wait in line all the way down to the craftsman power tools either. Rediculous, but atleast better than Home Depot.
We ordered 35 4 by 4 by eights Online. We went in to the store at the pick up desk and are card was rejected because of the amount.The girl working behind the desk was wonderful and very patient. I had to call my bank and have the block removed. She informed the lumber that we would be a few minutes and to have everything ready for us. When we drove over to lumber the gentleman driving the forklift refused to help us because he said we took too long. I find that very upsetting since the girl behind the pickup order desk informed them that we would be a few more minutes. So my husband had to load them by hand I will say eventually 2 gentlemen that worked at lowes did come up and help him. So the reason I only gave 3 stars was because of that gentlemans very rude behavior.
My Go-to Home Improvement. They have some helpful staff. Much better than Home depot staff. I used to love Home Depot.
The Elyria Lowes. Waited for an hour in the appliance section. Which was fine, I am not the only customer. When the worker Vic was finished, instead of coming over and assisting me, we walked away and just vanished. So, I proceeded to press the do you need help button and wait. After about 10 minutes he comes over and turns off the button and very risky asks if I need something. Well, obviously I do you have seen me standing here waiting for an hour! He then goes to the back to see if the stove was in stock. After another 10 minutes comes back and says not in stock but they had another of the same brand in a convection not a regular oven and it was $150 more. What a joke ! Never shopping there again !! I only have one star because I had to !
Excellent with help from employees, so clean and 10% off for all veterans. Ill be back for whatever items I would need in the future. Keep up the great help for customers.
Big store & friendly staff. Didnt have what I needed but had a few other things. They do carry mini wax stain though.
In and out. No fuss. Freindly helpfully staff
I love to shop at Lowes. I almost always find what I need. Wonderful garden centers too.
It was a good experience I needed help and a man named Don or Donald fund what I needed I will definitely shop here again if I need something to do with home improvement
The service was very good and the people were very kind
I found Deck paint that worked great for my old porch.actually filled cracked spaces in boards
We went shopping for some lawn stuff and were also looking for just a flat piece of wood to smash down some uneven spots in our yard. We explained to Joel what we were looking for and that it didnt need to be anything nice. He found us some scrap wood and gave it to us for free! We offered to pay any price and said we were just taking stuff that was due to be thrown out! We could not believe how helpful and nice Joel was! Hes a wonderful employee!
Lowe’s makes you jump through hoops to get a military discount compared to Home Depot. I quit shopping here a while ago and now I remember why after coming back. The only reason I’m giving them two stars instead of one is because the cashier was quite nice.
Went to purchase a generator to use during power outages; the 2 guys working in the outdoor equipment dept were very knowledgeable & helpful. There was a third employee that stepped up to help load it in my vehicle, another very friendly Lowes employee. Great experience!
I agree with the other guys Post....... Corporate Lowes need to close this store and start over with re-training it employees on customer service. They never know where any of products are and they lie and point you to the wrong dept just so they don’t have to deal with you, when they should walk you to where you need to help find the product you are looking for. You call and the press a button for a specify dept and it just rings and rings no answer. How do they expect to even compete with Home Depot? I have always been a Lowes first but not anymore.
A big box store that is the main competition for Home Depot. Seems to be more adept at appealing to the true do it yourselfer IMHO. large selection of home improvement supplies and household repair stuff. They almost always have what youre looking for which helps cut down on the number of trips required 😊
Recently purchased two types of tile 2 days ago. Went to return one type (2 boxes) and after scanning the receipt it showed I already returned them. I heard them say it was the second time they’ve seen this happen. Unable to get my money back. Only going to Home Depot from now on.
Friendly workers and wide selection of tools and such. Great store
Had exactly what we wanted and the website told us exactly where in store to find it.
Had garden things we were looking for🙂
I had a good and bad experience here. Sorry but I cant recall the name of the very nice young man that went out of his way to help us in the paint department but he was awesome. I also bought plants but most of them died. I guess it could have been me but the rest of my plants did very well.
Lowes offers many different items in their store. They have a whole section for different areas of your home or yard. A large section is devoted to building and repair options. They also offer a larger selection online if you are looking for even more choices. They have a great selection of tools for just about any job you could imagine from painting, to building, to welding and beyond. If you are looking for a paticular item or brand name I suggest you call ahead to make sure the location Carrys what you need. The staff is generally friendly and eager to help you find anything. The restrooms are clean and easy to navigate to within the store.
With everything that is going on right now I just have to give Elyria Lowes a big hi five🖐️. They are doing a phenomenal job at using PPE and making me and my husband feel safe getting our honey do list and other things. The store is clean and not crowded. People are listening and staying 6ft apart. A lot of cleaning and very helpful. Thank you 😊!!!!
If this was just about the manager, it would be 5 stars! The manager was awesome! Very helpful! I wish all of the employees were that helpful. No one else even asked if they could help me.
Lowes is always the first place we go for home needs. I especially like that they give 10 percent off of purchases for military personnel. They have a great garden shop too
Purchased a craftsman ratchet 2 months ago. It broke and Lowes does not carry the EXACT model anymore. I was told to contact craftsman and send it back to the manufacture at my expense, 4-6 weeks I have been told it will take to get it back. By the time it is all said and done I could have bought a new one. Sears used to replace with a rebuilt one, but at least I did not have to wait 4-6 weeks for my ratchet AND pay for shipping and handling. WAS a diehard Craftsman purchaser, now its not worth it.
Some employees send you to the wrong aisles but others are great. Their clearance prices are outstanding. Ample parking and clean lot. Quick checkout.
We used to go to the other home improvement store in Elyria but whenever we needed assistance we either couldnt find any associates, were told that it wasnt their department or were only helped reluctantly. At Lowes, 9/10 associated are very helpful and you can almost always find someone to help you. On our most recent trip, we got some retaining stones for our new fire pit and we had 3 guys help us load it up. Will always goes to Lowes from now on.
My service at Lowes was great. We were looking for windows to complete our renovation project and Kevin at the Elyria, Ohio location was such a big help. Love his caring helpful spirit.
Amazing and knowledgeable staff. Everyone is friendly! The people at this location will stop at nothing to give you the best customer experience possible. I could talk to the cashiers for hours. Everyone is very personable and respectful.
I had asked twice for help about weed wacker and finally after several minutes someone came. I never had that problem at Lowes before. I know it was pouring rain but there were still customers needing help
Never had a problem here always in and out about the same price as home depot (cant say which one is gonna save you a few pennies, maybe dollars but thats all its going to be lol)
Tom and Anthony are top notch employees. They went above and beyond working with me and providing valuable information on purchasing a new gas grill. Tom even showed me a picture of his grill that is 12 years old and Anthony made me an awesome deal on my grill and gave me an additional discount that was not advertised.
Terrible customer service! Literally one of the worst Ive seen, the workers treat people. I really should have stood up for this old couple. They did not deserve the disrespect from the worker! But we never get any help or find someone to help. When we did find someone to help they didnt want to, they said sure and just disappeared so we just did it ourselves and left. Every time we would call they were unhelpful and RUDE. I wont be surprised if this Lowes closes up.
Has a little different variety than home depot for us. However everytime I call to have an item checked to see if its I in stock. No one is ever friendly or helpful whatsoever on the phone. Have been hung up on. One guy told me straight up on the phone he didnt want to walk outside to see if they had any miloganite. Worst customer service ever. Ill stick to home depot or tsc. They are better and actually do their jobs and check for items for customers and answer their phones.
They have a good plumbing selection amd stuff you cant find at home depot
Everything in stock. Greeted by several associates. Great service!
This place is a joke. Every time I go there for what i want its out of stock and no one ever knows when they will get any more. Rude staff.
Like lowes they have a variety and pricing. As a commercial contractor they need to have more commercial items though, thats what gives home depot an edge besides them not having milwaukee.
Did a in a pickup, didnt give them enough time to get it gathered, was able to go pick the items myself, very accommodating to my impatience, thank you Lowes of Elyria!
Considering living here. Im already there more than most of their employees.
Stopped at Lowes in lorain yesterday to pick up some garden soil. It rained pretty hard while we were there for about 5 minutes. We got a rose and azalea also. Went to check out and they had closed the register and locked the gate. Whats with that? You have customers inyour garden center and you close your register and lock the exit. It stopped raining and they did not open the register and gate back up. Really poor customer service.
Middle of the day with three employees to every customer and still I cant get anyone to help me. Came to buy a W/D, rangetop, kitchen sink, and a lawnmower. I asked a question and got waved to a corner to look at the wrong brands. Oh well. Other better options.
Excellent staffing. With all the help, It made for a pleasurable buying experience. 2 thumbs up!
Very friendly staff! Thank you!
Not sure why every single time I go in I have to tell 17 different people NO I DONT NEED HELP. Its kind of annoying. Makes me feel like they think im a thief. Especially after I said no to two older women and they kind of just stayed near me staring and watching. If I need help ill ask. If I cant find something ill look before I ask. Be seen not heard. But thats just my opinion.Also love when I actually need help 90% of the time nobody can assist me because I know more about what im doing and construction then they do and have pretty much zero knowledge on things as simple as drill bit sizes. Only help I need is you ringing up my items. Thanks.
Im in a surgical boot and Robert from Pro Services took my list of items and personally pulled the items. Great service!
Great service on appliance department.
I always enjoy going to this Lowes. The employees are always helpful in locating what I need. If Im unsure what Im trying to accomplish there is usually someone with some experience with ideas and suggestions.
Great selection on everything as far as hardware goes. Close to the mall plenty of shopping retail restaurants. Plenty of parking. Does have handicap parking and handicap accessibility and pick up parking for orders done over the internet. Pricings theres a moderate structure.
This is a decent home improvement store. Ive shopped here for years. I would give five stars but the true do it yourselfer is not served that great anymore. I still shop here. Just not as happy as I once was
When you return items, they dont refund your money, they give you a lowest gift card...... Id rather have my money back so Im not limited to just them ! Ive never seen this at Home Depot!!!! But Home Depot is going to be seeing a LOT more of me!
Staff is friendly and helpful
The salesman (second one, day 2, middle aged tried to sell me an adapter for my sump pump that was the wrong size. I told him it would not fit. Finally had to take a pump out of the box and prove to him he was wrong. He was argumentative and an a-hole. Left and made my purchase (sump, fittings etc.)at home depot. Got what I needed quickly and much cheaper. Most salesman just dont have the experience. If they did theyd be working somewhere else.
This store in Elyria is always nice with helping me locate what I need. I also seen on news that they had a Christmas dinner for the community that was so nice. Proud to live in Elyria when I see the community coming together. Great Job
This place is fantastic! The quality of help is top notch because they hire people with years of experience. Id shop here over Home Depot without a second thought.
Very helpful, even loaded 20 bags of mulch into my truck for me.
Staff helpful needed a new fridge and came home with a stove too, which I really needed and staff pointed out that they had one on sale. She didnt know I wanted a new stove!!
They had a lot of bath room cabinets that we liked. The staff were very nice.
No registers open! Amazon here I come!!!!!
All good..Its your typical hardware/lumber store..Friendly staff, nobody following you around. My goto for most hardware needs. Usually has needed items in stock.
They dont carry torsion springs for garage doors you got to order everything online its the norm other than that its okay place to look for things
Get all the parts for a home repair with staff that can point you in the right direction.
Actually had freezers in stock at store , nice and helpful employees...Home Depot lost a sale for only having display models...
Been here a few times and the staff is always rude, disinterested and has no idea what theyre talking about. Yesterday I tried to have glass cut but the guy honest to God didnt know how to read the measurements on the tape across the cutter. After I showed him how, he gave it a try and then tried to give me a couple of chipped, cracked, and wildly uneven pieces that couldnt have been used for anything. Terrible.
The associates were very knowledgeable and helpful in both the departments I went to. The plumbing department and the flooring department. Thank you for your help!
Good inventory and usually has better stock than other local sites.
I needed wielding wire for a teg weider Came acroos two employees and one said its in the elctricales...idk why she said that cus its should be with the weilding matriales so i go to another so called employee to show me where the weilding thing are makin it easyer guess what she did know she told me im just a cashier i said ok so she called some one and she said they where out....i really got mad cus we called to make sure they haded and they did ...but i went on my own and found it....stores got everything BUT EMPLOYEES ARE AIR HEADS AND VERYLAZY
Lowe’s gives no concern to their customers’ safety. Continuing to allow people to enter without masks endangers the rest of the shoppers
Lowes is a great place to shop. Prices are in line with competition but associates are so much more helpful and knowledgeable.
Did online pick up order for flooring. Very helpful.
Lowes sucks!! That trip was a waste of time. You cant use your credit card without a pin # but of course they dont tell you till your at the check out and your card has already went through. The cashier was to busy talking to another employer at that same time as well. Check out #14!! Get this the only way for this to be posted is you have to press a star (My # is 0)
Very pleased with Vic thanks
Dan, in Millworks, was SUPER helpful, once again. I am always impressed with the service I receive here. The entire team ALWAYS go above and beyond to help.
Had all I needed for my yard work and home improvement projects. I love this place
I give the Lowes in Amherst 5 stars. They had exactly what I needed. Went to Lowes in Elyria first. The lady in lawn and garden was really rudeGreat job Bailey and crew at Amherst Lowes.
I routinely shop here, they have a good selection of home improvement needs.
Lowes on Oak Point is always very helpful!Dont waste your time going to the Elyria Lowes.
Sorry to bother you with my purchases. 5 people stood around while I struggled to put bags on the bottom of my plants. A young man asked me to move the outdoor rug that had brought to him for a price check. Stunned.
They where helpful just a quick shout of what I needed and they hollered back the aisle
Our store experience was exceptional! Tom, store manager, was so friendly and focused on making sure that we were getting the best deal on our purchases. Tom made our day .....hes, obviously, store manager for a very good reason! Kudos to you, Tom, youre truly an asset to the employee staff at Loews! We would, also, like to give a shout out to Camara! Another asset to Loews employees staff, Camara was so friendly and helpful in making our shopping experience quite pleasant! #SatisfiedCustomers Pete & Helen Avalos
Wonderful staff of the garden section was very helpful found everything I needed
Trying to buy storm doors, could barely get someone to look at me, let alone sell me doors, finally a clerk with almost visible eye rolls and sighs of impatience did so. I waited months for the doors, which are already falling apart. This was last July.
I knew what I wanted, so an employee helped me find it. It was a quick in & out, but it all went smoothly.
Found the things we needed with the help of employees. Plus a fridge we didnt know we needed until we seen the scratch and sent price. Thanks for the help and the great prices.
Store staff was very professional this sale person took his time from his department walk me over to lawn and garden to show me the product I was looking just OUTSTANDING Job 👏👏👏🖑🖐👍!!!!
I havent been to lowes for awhile..and was very pleased with the stores appearance..well stocked..over all. Better than the store accros the street.i will be using lowes a lot more now.
Very helpful employees if youre not quite sure what your looking for.
Great people and clean store. Associate are helpful and curious. They also take care of our military men and women.
Carl and the cashier took great care of me and the head cashier was very nice
Lowes is a great store for all your needs! Its dog friendly and theres always workers for help.
Good place to find tools but a little pricey
Always helpful when I go in, unlike home Depot in Elyria.
I could not be happier with the staff and manager at this store!! You guys rock! Thank you for all you help !
Lots of tools on sale!
Love this place has everything I need for home and outside repair or build work. Friendly staff and great prices
Great Staff at Elyria very helpful. ... Miles Road a 0 as it relate to staffing... Store is under staff ... poor workers try hard to do double and triple service... too frustrzgong when you need service
No one wants anything to do with customer service . But they walk together talking
This place has everything you need for small and big jobs and then some!
He treated me good, he was attending me good. At Lowes they always treat me right.
Bought a grill cover was special priced at 21.89 I have picture charged me 40.00 went back to store personnel was very rude tried to make it look like my fault so I told them just refund me very unprofessional they wont see me for awhile dont have these problems with home depot
Needed 20 bags of mulch... the two young men were very helpful in loading it in my SUV... very pleasant and courteous!
Recently used valspar cabinet paint on my bathroom and kitchen island. It turned out better then the professional I hired a couple years ago....
Nice hardware store
Found what was looking for, but the staff seemed not to helpful when looking for another product. Then claimed do not carry it when asked a buddy where he got it at was told lowes. Just find it strange he ccd an buy it there and when I go looking and ask no one knows.
Was having a hard time finding a store associate and when I did, he was clearly sharing his opinion of what products he liked and didn’t.
Incredibly understaffed and so sloooooow. Went in to buy one item. Had the item within 5 minutes, took me 20 minutes to get through checkout.
Got everything I intended to and more. Cashier at terminal 21was excellent and helpful. 8/4/2020 at 17:31
Showed my military i.d. to cashier 3 times. Did not get discount. She said it was because I didnt ask for it . Duh. Future of America. Duh.
Trying their best but very busy and observed some very rude customers but employee was calm and trying to help. She was just not happy
Its hit and skip it all depends on what your looking for. If your a tradesman then you trade off between Lowes and Home Depot depending on what product you need.
Always good to go to lose their app typically will tell you exactly where everythings at staff is very helpful manager Bethany is very helpful has the staff running Top Notch everyone is where theyre supposed to be and always there to
Ive always liked like Lowes never have problems with returns or exchanges a little bit crowded though for the times
Found everything I needed. But waiting in line with one register is not good.
I like Lowes. They carry a different variety of home renovation supplies. Staff was nice.
I think Lowes has a better variety of stuff. My go to place.
Got everything you may need and more. Two team members where super helpful.
Had exactly what I needed.
First time in the store. Great place to really get some alone time and have a good poop. Bathrooms were semi- comfortable.
Super helpful staff. (Sharon in Appliance, Cody in Doors) the military discount saved us almost $500! Thanks!
Great for your house hold needs I personally love this placeandtons of parking and if you need a. Handicap carts they so havethem
If I dont find what I want at home depot I go here they didnt have a chest freezer at this time
Now Lowes is the store that has all your needs! From lawn and garden, to tools, to building supplies. Holiday items and more.
Nice place to shop for home improvement items. Easy to find what you need..clean and organized store
The man was very helpful. Called the. Company and ordered us a new door lock system. We dont have a computer.
I couldnt find what I needed and the associate told me the wrong aisle
Would be nice if things like bolts and nuts were sorted from time to time. Some bins are kind of a mess. Otherwise things are clean and orderly
Had no wait at all for someone to cut glass,for window repair job Im doing two days in a row great service
Things went well today.returned a defective. Part and purchased some light bulbs
Absolutely the friendliest staff at a Lowes we have ever dealt with. Great prices.
This place has all the things I want and some things I dont want so if you want to see what they have so jd trust me when I say you can buy everything in the shop we can rebuild your house and be able to have a great place to start
Only stocked half of the items advertised in there flyer, and the cashier & garden manager were less than polite.
Total reviews rating 4.2
199 Reviews for Lowes Home Improvement 2023:
Review №1
2022-05-08We love our local Lowes in Elyria, they always have the best plants in their clearance section. Great prices, great employees that are normally willing to help. No complaints from us!
Review №2
2022-03-30Stopped at this Lowes because I needed some last minute materials for a job I was doing in the area. They had exactly what I needed to get my job done, and the prices were reasonable. Helpful staff directed me right to what I was looking for.
Review №3
2022-05-19I would have given 5 stars if their website hadnt told me certain soil wasnt in the state after adding it to the cart. Go to the store and, even though I intended to pick up my online purchase anyway, they had exactly what I was looking for. I really enjoyed the selection of plants, flowers and vegetables on sale.
Review №4
2022-04-12My husband had called to see if they had a certain dryer at Lowes. Angie had told him, yes they have that dryer. When we got to the store, Angie had already brought it out from the back. She was so pleasant to deal with. Thanks for your help Angie! 😁
Review №5
2022-06-11My trimmer was out of the plastic string. I know nothing about this because this was my husbands stuff. Since he passed away Im learning about it. Lowes had the things already rolled for the brand I have. Made it so much easier. I didnt even need to bother an employee because the one I needed was easy to find
Review №6
2022-06-14Friendly staff. Had to have a little help in finding a couple of things n the 2 staff members that help me out were great
Review №7
2021-12-24Came in to buy a drain auger since we have a pipe clogged on Christmas Eve.. these people provided lunch for my whole family today. Thank you all from the bottom of our hearts. This was such a nice gesture & we appreciated it so much.
Review №8
2022-03-15Danielle from store #224 was absolutely incredible! She made our experience buying flooring so much more enjoyable and easy!
Review №9
2022-03-14Ok so when you press the button that says need help not only did not one person showed up BUT LOWES EMPLOYEES WALED RIGHT PAST ME WHILE THE HELP REQUEST WAS BEING ANNOUNCED!! As I left I noticed more associates just standing around each other . Normally my experience at lowes is a 3.5 but wow !
Review №10
2022-03-04Great store for paint. Valspar covers in one coat. Its awesome. The crew is very friendly as well.