In-store shopping
Yes
Long Bros Car Co in Cleveland
Phone: +1 216-251-0055
Site: https://www.longbrotherscarco.com/
Site: https://www.longbrotherscarco.com/
Opening hours
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–5PM
- Saturday:8:30AM–4PM
- Sunday:Closed
Comments (42)
Recently bought a mariner from them that seemed great at first. With in a week discovered carrier axle for the all wheel drive missing. They claimed some one stole it after i bought it. Now its exhaust breaking cause of axle missing and 4x4 light flashing with abs. They refuse to honor warranty and wont do anything about it. Beware of this dealer. They dont disclose info about vehicle or honor warranty
Worst car dealer ever! I bought a 2008 mazda6 from them which they claim to be clean title，however they lied to me. In fact the car had two big accidents before and they never mentioned that. The car has so many problems such as bad air condition and bad rear light. Never buy cars from those guys!
Ive been dealing with Long Brothers for over 20 years. For these past 2 years they have been a let down. The only good thing about them is their cars etc. is cheaper than most car lots. But youre taking a 50/50 chance on your car lasting a day without it breaking down.
Bought a 2008 Ford Escape from them December 2016 for $4000 in cash as he insisted. We drove in from Detroit to Cleveland. When we arrived Jim informed me that the original keys had been lost in the snow so therefore they had to change the instrument cluster in order to re-key the ignition so the mileage would be different then shown . A complete LIE!! After having sunk several thousand into the car over the last year for front end ball joints, brakes, exhaust manifold, and others that at the moment I simply cant recall just the other day the power steering went out. Enough! We took the car to a local Ford dealer to trade in for something newer we found out that the car had a salvage title. Shame on me and BUYER BEWARE. DO NOT trust these crooks and dont doubt for a second they are anything but petty crooks ripping off those of us who really dont no much about cars.
I started having problems on the car I purchased. It was working fine when I tested it but gave several problems 2-3 days after I purchased the car. I think they do simple repairs to mask the problems and sell the cars with problems. This is an ugly way of doing business!
I just want to commend Jim for his integrity and wonderful service on selling me my daughters I35 Infinity. He understood the importance to me that my daughter has a safe and sound car. He went beyond expectations to be sure all was safe and in good shape that my daughters car was as I asked. She is so happy with the car. Thanks again and God Bless, David Musacchia
I bought a car last year and it came with 30 days warranty. And then the second day I find the tire is flat . the 25th day I found the fuel line is leaking, the 32 day engine light is on. And they wont pay for half of the repair cost as they promised. they sell cheap car but not reliable car and not trustworthy.
I made 2 trips to this dealership and I couldnt be happier. Jim treated me very well. Took very good care of my wants and needs. I recommend this dealership . I will be going back.
I bought 3 cars from them . And the cars check engine light comes on the next day . They should wok with you when you have been a outstanding customer. But they dont. I wouldnt ever go there again. And some thing they told me was not true . Beware
Went here about 2 months ago to buy a car, the first car they showed me they said nothing was wrong with, we turn it on and the check engine light is on, then they tried to continue to tell me nothing was wrong with it. Second car had two lights on, I stopped looking there by the second one I saw.
My name is chelsea..... I bought a 2002 monte carlo..... The guys at longs brothers were very helpful and polite. They were patient and spent quality time helping me find my car. I got a great deal i highly recommend this place. Thank you for a great vehicle i will defiantly come back....
Just pick up 2003 Trailblazer 26 days ago still got 30days plate and I have replace ball joints on both side upper and lower rack and pinion needs to be replaced power steering fluid coming out of rack of pinion and needed wheel alignment I just a quote for 1500 dollars for repair and I still have 30 day tags on my car it looks good but u better let your mechanic check out the car be for up put your hard earn cash down ohh and the check engine light just came on while I was writing this long brother auto thumb down👎👎👎👎👎👎do extra homework before you buy !!!!!!!!
Seems OK, nice people, you just need to make sure you know what you are looking for and what to look for do lots of research before you buy from any used car company and didnt be afraid to walk away if you dont get what you want or they dont work with you, and test drive it around town and on highway too, most of the cars on the lot are from like 2006 and up nice selection too
This place was a joke. They are obviously car flippers and dont know anything about cars. They tried to sell us a car that they put a good used battery in.
These guys have a wide selection of vehicles to choose from if youre looking for a good used vehicle drop by and say hi.
Great experience buying my Impala here, awesome staff very friendly and helpful, made the process easy
Been going to them for over 19 years very good cars
Bought a very nice car from Jim I will be back the prices very good. Thanks Jim.
I bought a car and 2 month later engine blow off
Bought a car from them like 6yrs ago still running coming back fora 2one....
Never liked it. Walked there five times. Nobody there each time I went, or willing to help by phone. Go elsewhere.
Wouldnt let us look at there cars cause we got there 5 minutes before they closed !#
Good selection but i didnt buy from here..
Friendly people with Great Car and Truck Values
Excellent dealer. Good experience.
Nice guys
Joke of a car dealer stay away
An ok car lot
Good deals
Great hospitality
Buyer beware !!
An excellent and wonderful place, the shop has not changed for years, honest treatment and cheap and real prices. Worth a visit
Total reviews rating 3.3
42 Reviews for Long Bros Car Co 2023:
Review №1
2022-06-02Im very happy with the car I bought from there ! Roy who I delt with wasnt pushy at all...just a real nice guy. they had alot of nice cars to choose from . Id recommend checking this lot out.
Review №2
2019-07-31After our minivan died last fall we were looking for an spare/emergency vehicle vehicle and something to haul stuff. So after a few weeks saw that they had an 04 F150 with 100k miles. Mechanically it seems good, took it out for a drive on street and highway and everything worked well, brakes are good as is steering .That being said the cars they have are in good shape but have little things that need fixed. On the Ford I knew I had to fix exhaust as pipe had broken and also odometer was intermittent (but thats a known issue with the 97-04s) I did work myself for about $35 and the time to take speedometer cluster out which is easy. The AC is out as well, but i can get that fixed next year i dont mind sweating a bit.You should know they dont really deal on price but are priced at the bottom of blue book from what I could see so that was fine. And the other big name dealers around here were charging $3k more for a similar trucks that had rusted out rockers and fenders with 70k more miles, this truck does not have the rust and was pretty well taken care of by first owner. Even though they dont have carfax there are ways to find out about vehicle history for free.Do your homework and know what you want, we would come back again for another car. Was easy to work with Jim.
Review №3
2022-02-10Wouldnt recommend!!!! They would not come down from $7,800 to $7,500 to make a deal with a cash paying customer. I left and bought another car from someone else the same day. Dont even bother buying from them look for a dealer who wants to make a sale.
Review №4
2016-11-08I bought a 2008 Nissan Altima from Long Brothers in August for my 17 year old son who will be starting college soon. We were very happy with the service we received and Jim was very friendly and honest. My son is very happy with his car and hasnt had any problems with it. You never now when you buy a used car; anything can go wrong with it the minute you drive off the lot. We had it checked out by a mechanic and he said the car was in great shape. I highly recommend this dealership and are happy with the service they provided.
Review №5
2018-08-17In February we bought an ‘09 Honda CR-V, they were so helpful and friendly, this is my first car and they made everything very easy. Any questions or concerns they had no problem answering. The car came with a warranty but we never had any issues. The car did need some repairs as soon as I bought it, tire alignment, exhaust, and something else minor. In June the A/C died, which is common in that year and make of car, and just a week ago the battery died and needed to be replaced. Yes we have put some money into it, but the vehicle was otherwise in great shape and I believe we got what we paid for. I definitely recommend Long Bros.
Review №6
2015-04-06I just bought a car from this car lot on Friday (4-3-15). I told them my situation and they acted as if they cared and understood. They were really nice Until I left the lot. I drove the car that night and the next day. Sunday (Easter) I went to leave for the day and my car wouldnt start. I was told complete opposite that was wrong with the car by a well known reputable mechanic today. Its going to cost me half of what I paid for the car to have it fixed and safe to be driven on the road. They lie and only tell you what they want you to know in order to make the Sale. Very disappointing to say the very least. Now Ive been lied to and stuck with 2,300 in repairs on top of paying 4,000 for the car. I will never be returning to them and will make sure no one I know goes to them. We work to hard for our money to be taken for. Their not even worth the one star.
Review №7
2019-01-09Nice people, Affordable cars! Wonderful payment plans! I bought a car from them in February 2012. A 96 RAV 4. To this day the car is running great! & Thank God i have had no problems with the car! There been times when i cant make my weekly payments, As long as you call them & let them know, They are fine. After im done paying my car, Im definitely going back to buy a second car!
Review №8
2017-05-12First off they do have a decent car selection which is about the only good thing about them. I inquired about a 02 Grand Marquis for $3000. Already $800 over kbb. No big deal. I expect that from a dealer. When I arrived to look at the car the battery was dead. So now I dont know if there is a check engine light. If I wanted to get a pre purchase inspection I would have to bring someone I couldnt take it to a shop to get it inspected properly. It is Company policy. So now they want me to pay over kbb for a car that I dont know works properly. Some shady business practices going on there. I ended up finding the small e car in better shape for $1000 less ad the guy selling it agreed to me getting a proper inspection on the vehicle. Dont trust this dealer. Hard to trust any ised car dealership nowadays.
Review №9
2018-02-15I purchased a 2009 Chevy Malibu about 3 months ago. Had a great experience. They was patient and also help give advise witch helped me pull the trigger and buy this Malibu. So glad I did. Thanks long brothers. Ill see you on my next vehicle purchase...
Review №10
2015-04-03Drove 2 hours to find that they lied to me on the phone about the Tahoe I wanted. I ended up buying it anyway, and have regretted it ever since. Check engine light came on before I traveled two blocks from dealer. Obviously they cleared it right before our test drive. Very shady dealer, with good prices and second rate cars.