LL Flooring (Lumber Liquidators) in Solon

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Phone: +1 440-769-0808
Site: https://www.llflooring.com/store...
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–5PM
  • Sunday:11AM–5PM
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Total reviews rating 4.1

8 Reviews for LL Flooring (Lumber Liquidators) 2023:

Review №1

2022-04-04

You must know we were very indecisive. We can honestly say all 3 staff members including Dan, the younger man, and the older man who may be the owner were always helpful in any way we asked: from patience, to getting specific answers, to showing product to carrying items to or from our vehicle. We only had good encounters, the prices are competitive, the products are comparable quality and the showroom clean and bright. Good luck, there are so many good products and many stores but we had only good to say about LL in Solon. K & P B.

Review №2

2022-05-23

I was not happy with the customer service. The flooring I wanted was not on display so I asked if I could see a sample in the warehouse or if a sample could be brought up- the sales replied that it was tucked away on a shelf and would only be pulled out if I made the purchase. You have to somehow be able to see a product before you buy it.

Review №3

2021-04-14

Dan was wonderful to work with! We bought a house and had to gut all the floors and we needed 1600 square feet of natural hardwood and we needed it fast. He was so very helpful. Not all of the staff is as efficient as he is, but be patient they were helpful. He helped hand load over 60 boxes!! Wonderful service

Review №4

2020-11-01

We needed a new floor & we weren’t sure about what to get & color to choose. Anthony was very helpful & took the time to explain everything from colors to what type we needed.When we picked it up he loaded the van for us with all our products.Anthony made this difficult decision easy, he was a very nice man, not pushy & nothing but helpful.When we got home & laid a few pieces of the floor out, we were very happy with the decision. Thank you Anthony @ Solon Lumber Liquidators.

Review №5

2020-12-28

The Solon store lost a significant sale due to incompetent sales staff who communicated to the buyer that their order was “impossible” and at which time corporate confirmed the order a few minutes after panic set in. Furthermore, I would suggest providing the proper tools and man power to deliver 10k lbs of hardwood and not send one individual with a F-150 who can only load up 25 boxes at a time plus 20+ minute commute one way. The customer service or lack there of, was disappointing to say the least and moving forward, Should I decide to trade my hard earned monies for their product, all future orders will be placed with a different store or maybe a different organization all together.PS...still waiting to speak to management and it’s going on two weeks now. Way to handle it properly LL.

Review №6

2020-10-01

Going into this project I was nervous. Not having the knowledge or experience doing a floor project seemed daunting at first but the guys here are really great. Anthony took the time to educate me and informed me on so much that I wouldnt have known otherwise. Im simply blown away by the exceptional customer service and effort from Anthony. My flooring came out amazing. A phenomenal overall experience. 100 stars!!!

Review №7

2021-03-06

Went to look for vinyl planks. The sales person (wish I had his name) was EXTREMELY helpful in answering all our questions and help us buy everything we needed. He also helped us load all of it into our suv.

Review №8

2020-09-13

Anthony, the store manager at Solon location was very professional and went above and beyond to make buying flooring an easy and pleasant experience.

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