Wheelchair-accessible entrance
Yes
Life Storage - Cleveland in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Accessibility
Phone: +1 614-407-1466
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
Life Storage - Cleveland in other cities:
Comments (199)
So helpful and friendly. Excellent customer service. Amanda answered all our questions and offered great expert advise. I would highly recommend Life Storage if you are looking for storage in the area.
Char in the office was awesome. I had never rented a unit before and she made it so easy. Thanks
Shar was a great help, explaining all of the paperwork, enter and exit protocols and use of the lock in an efficient and effective manner. She even braved the snow and ice in a golf cart to show me our unit. Unit is nicely sealed (outdoor access), clean, and Shar had some good tips on prepping our belongings for safe storage.
Stored here for a year. Super easy getting in and out, never had issues with my items getting damaged by the elements.
My husband was so impressed how well organized Char & Amanda were when he arranged for a rental unit. They took the time to clearly explain everything. Terrific customer service! Its a great unit, clean, secure and convenient.
I went to LifeStorage in Highland Heights to find out my options prior to making a decision. Char was very knowledgeable and was able to answer all of my questions. Thank you!
From check in to check out everything was great. Good location for what I needed. Will rent again with them in the future
This has literally been the best customer service that I have received in a long time. It started with a phone call. I spoke with Amanda regarding storage space & she walked me through the different storage unit sizes as well as inside temperature control units versus outside units. She talked about the specials they had and how I could benefit from them. She helped make my decision easy.Since I wouldn’t be coming in until the next morning, she told me that she would be off but that Char would be able to help me. She said that she had set everything up for me & I would be good to go. Sure enough when I went in the next morning everything was set up & I was good to go.This was a smooth and easy process that took place over the phone.So the icing on the cake was Char. She was perfection! She was welcoming, very pleasant, authentic, patient, thorough, accommodating, and efficient. She nailed the presentation of explaining EVERYTHING in person that Amanda had set up for me.I would definitely recommend Life Storage for your storage needs. The place is huge & their prices were reasonable. They had specials that I was able to take advantage of and this helped my budget.Most important for me was their customer service. It was superior. In today’s climate when so many people are providing the same product (storage units), there must be something that separates them from the rest.So if you’re looking to rent storage space where the customer service is superior, I recommend Life Storage on Bishop Road.Kudos to Amanda and Char, y’all nailed it!!!
Excellent service. Rented here several different times since it opened. Just rented again. Char has always been very pleasant and easy to work with. Facilities are clean. secure and well managed. Highly recommend them if you need storage or moving supplies.
I was very pleased with the Life StorageFacility on Bishoo Road. Char and Amanda were pleasant and very helpful. The unit was clean and easily accessible. I would recommend it favorably. I just wish the prices did not increase so much. Otherwise I would have kept my unit.
Excellent service from the team at Life Storage. Amanda did an outstanding job answering all of my questions and ensuring I was getting the appropriate unit for my needs. In addition, the facility was very clean featured many security measures.
I worked with Char setting up my rental unit and she was incredibly friendly and helpful. SheMade sure I knew the in’s and out’s of the facility and made sure I had what I needed for my move.My storage unit is very nice and I amSuper impressed with the facility.
Char was very pleasant , knowledgeable and friendly will recommend this location this place was very clean
Char is the best! Great customer service!
Char & Amanda were amazing helping me rent a storage place for the first time!! They went out of their way to help me get the climate controlled storage size that I needed. Char gave great directions on how the locks work. Storage unit is very clean!!
While entering Life Storage, I was greeted so nicely by the representative. She was so nice and her customer service was excellent!! She explained everything to me and also showed me how to use the keys to the storage area. She has an awesome disposition about herself and that will take her a long way. Thank you for your help. Char and Amanda have always been pleasant and funny. Keep them 2 around and you will sell a lot of storage units!
My boyfriend took me here when I moved here to Ohio because hes been doing business with them for years. I was quite pleased with how clean the facility was, how nice the staff is and their courteous manners, but they also treated my service dog as they would any other person.Every time I have a question, problem or concern, they were quick to answer and/or rectify the issue. All of which combined are a huge plus in my book and I would recommend them to anyone looking to store their belongings.I wish I could give you 10 stars because you guys truly deserve them.
Char did an excellent job with handling our requests during the time we spent at Life Storage. Char had the right answers for us when we needed to get things done. Very pleased with the service.
We are very pleased with the clean unit. Char was extremely helpful answering our questions and very efficient in processing our account.Thank you.
Was initially irritated because the price per month when I called to reserve was $20 less than what was told to me when I went to the office to pick up my storage key. Overall, staff was pleasant.
I rented a space at Life Storage and Char was the leasing agent that assisted me.She was knowledgeable, thorough and very kind.I appreciate that the process was simple and easy especially due to the kindness Char showed me!Thank you Char, you rock 🙌🏽
Char was very helpful and knowledgeable. I really appreciate you kindness
Had a great experience at this life storage location. I have used life storage previously at a different location. I would definitely choose this location. Thus location was so neat and clean. The staff member Char was very pleasant and friendly. She was patient and had good conversation. I had a reservation mixup that was resolved quickly.
I’ve been going back and forth on whether I should get a storage unit or not for some business items. I drive by Life Storage on a regular basis and finally walked in one day in July, during the pandemic, I was greeted by Char who solidified the deal I was told over the phone by another representative. They had a great special going that I couldn’t pass up! Char answered all my questions and eased my doubt. Plus, the facility is about 5 mins or less from my home so it’s the perfect convenient location! I wasn’t sure which size to get. I thought I needed way more space and couldn’t decide. Char reassured me by showing me a few units and suggested one particular size that suited my needs. Now I can say she was right, I have more than enough space and some! Char was very nice and we talked like old friends! Every now and then I would stop by just to say hi and if she wasn’t busy we would chat for a few minutes. She isn’t pushy and she knows how to accommodate customers. She even told me about some much needed storage products that I still stop by to get when needed to use at home as well like plastics covers and boxes. The facility is very clean and pretty much new, a few years old I think! It’s really nice! It’s easy accessible for us renters yet secure and private from the rest of the public. I feel better now that I decided to rent a storage unit from them! It really came in handy! I’m definitely referring this place to others.
Omg this was the easiest and most informative storage unit rental I’ve ever experienced and Char the life storage specialist was amazing she made sure I understood everything and made me feel comfortable great job Life Storage Bishop Rd
I had a very good experience with my first time renting a storage unit.Char was helpful on the phone and Amber was great in giving all the details we needed in having everything go smoothly. I would definitely rent a space from Life Storage again.
Char was awesome. Very flexible and accommodating to our situation and needs.
Life Storage is fantastic. Char is the best. I would not want to store anywhere else. We have 2 units and could not be happier.
We had a great experience storing items with Life Storage from our home while we bought and sold and moved. We had it for 3 months and it held just what we needed for a perfect amount of time. The employees were always kind and helpful and very thorough. Thank you! We had no issues at all.
Customer service is excellent when setting up a new account! Thank you Char :)
I rented a small climate controlled unit to store my mothers things while she was in the process of downsizing and moving. I rented the unit for over a year. Char was wonderful in setting me up with the right space for our needs and every time I went to the unit, it was easy and convenient to access. Char was very pleasant to work with and we chatted when I would come and go. I would highly recommend checking out Life Storage for your storage needs!
Char was so help and patience.. thank you char
The staff is very friendly and the storage units are very clean and well maintained. I would definitely recommend this place!
I have been a customer of the old ownership for 20 years. I am glad Char is the manager at his location because she made the change seamless. Char is helpful, personable and reliable. I am not a fan of large corporate owned business but Char keeps it having a family, friendly local feel. Amber is working here now alongside Char and is following in her footsteps. Thank you ladies for your hard work and smiles🙂
Awesome place to store your things, took us 9 months to find a house and everything in the storage unit was how we left it. Char was amazing to deal with and she answered all of our questions and really nice customer service.I recommend the interior units with climate control!!
Charlene and Amanda both were so kind and patient when I asked a lot of questions about my storage unit. The storage unit is convenient, and a great place to store everything from wedding flower walls to baby cribs, artworks, books, etc...Imagine not having a basement to hide away your stuff! Life Storage is a lifesaver/godsend!
My experience with Life Storage has been nothing but fantastic. It all started with the convenient location. I was able to find the perfect size unit that was immaculate. The courtesy of the staff made you feel welcome and the security, you could not ask for more. Char and other staff could not have been any more accommodating making the process move smoothly. Unfortunately there is only room for 5 stars. More are deserved.
Facilities is almost new and clean. And Amanda was very helpful. She answered all my questions. I wish all businesses have employees like her. Will recommend to all my friends who will need storage.
This is not our first experience with storage, however, this has been by far the best. The facility is clean and well-kept. Beyond that, Char and Amber provide incredible, informed, and considerate service. Char secured the exact unit that fit our needs, going above standard effort to do so. Additionally, we always feel welcome when we come or when we have a request or question. I absolutely recommend LifeStorage, especially when operated by Char and Amber!
Char & Amanda are great! They offer a friendly experience from the get go. They maintain a clean environment and were accommodating. I am looking forward to working with them again in the future.
Char and Amber did a great job taking care of us these last two days. Char thoroughly explained the process and the ends and outs of using Life Storage. She was nice enough to show us the space and the lock procedure and the lighting procedure. We are glad we chose the climate controlled unit. We purchased 60 boxes and four Wardrobe boxes which we would recommend and the Glassguard kit and the Dish Partition kit. We are all set Richard and Patty Welsh Highland Heights Ohio.
Char was amazing and very helpful and energetic!!!
Good location. Staff is friendly , would use again
The manager Char is absolutely the Best. She is very nice, kind and will address any concerns you may have in a timely manner. Ive been renting there since 2018.
The team at Life Storage(Char & Amber) were such a pleasure to deal with. Always pleasant, friendly & helpful. The facility is clean, well protected and easy to access 24/7. Glad to see that when this facility changed hands, the good service continued on!! Thanks team Life Storage!
I have been using the Bishop Rd. Life Storage facility for a number of years. It is secure and convenient but equally important, the manager, Char, has always been very helpful with my storage needs. I highly recommend this facility.11/4/2020
I went to Life Storage to store some of my things while i was in the process of moving. I have never had to rent a storage unit before and after checking out other storage places in the area I knew that life storage was the way to go. The facility is gorgeous and spotless. Char, the woman working was so helpful. She really took me under her wing and helped me get exactly what I needed. She did a great job at making me feel like a priority when all of the other storage places didn’t. She knew that everything I was storing was basically everything I owned and knew that I wanted it in a clean, safe environment. When i went back to rent, Char remembered me and made me feel comfortable about leaving all of my stuff there. Hopefully i’ll never have to store my stuff ever again but if I do I know that I’ll go back to Char and Life Storage
The girls are great. The facility is well maintained. My only complaint is it takes 4-6 weeks to get my deposit. It only took them less than a day to apply the deposit onto my credit card.Facility & employers are great.
I was here recently upgrading their entry system and I was greeted with a friendly hello from Char and Amber. They was very patient and understanding as we were working with existing cabling. After everything was done and working they left us with a lasting impression of what professional is.
Im rating Char only, because Life Storage has only been at this location for a few weeks and they are an out-of a town company.Char worked for the former owner for some time. The fact that Life Storage hired her on is a good sign. She is very smart, polite, and efficient. Its obvious that she knows the business inside and out.Every business needs employees like Char and Life Storage should more employees like her.
The place is like storing your important items with family. The staff is professional and knowledgeable. They take care of your unit. Very very clean and beautiful and the climate control really does work. Char the manager is awesome. Highly recommend this location.
Great place that is clean and the people are quick and easy to deal with!
Char was great to work with. Process was easy and quick. When I went there, I knew all the costs up front - no surprises!Unit was clean when I opened it, ready to go.Definitely recommended!
This location has incredible staff members that are so helpful, pragmatic, and friendly. It’s noticeable how stellar these employees are, so much that I commented when I visited the second time because I’m not used to such awesome service across the board at a retail establishment. Definitely work with these folks, you will be glad you did!
I was trying to locate a neighbor at an address nearby, but the numbers on the street were not clear. So I stopped into Life Storage on Bishop Road to see if perhaps the number I was looking for was theirs. It wasnt. However, I met the nicest most helpful ladies (Char and Amber) who were very professional, yet very accommodating. They could have simply answered the question and brushed me off because I wasnt applying for a storage bin, however, thats just the opposite of what they did. They took a personal interest in me as a person. They went out of their way to be helpful. (Of course, who knows, I could become a customer in the future.) This type of behaviour would definitely recommend this facility on Bishop Road in Cleveland Ohio on their personable merits alone. I would and I will highly recommend people to this Storage facility. It was very very clean, organized, and the people were super!
Life Storage is definitely the place to go for all your storage needs. The complex is very clean and is a secure place to store your property. When you come in Char will great you with a smile and will take care of all your needs. She is truly a delight to deal with.
Char was extremely helpful, showed me some available units and walked me through the features (climate control, etc). Helped me find the right unit for my needs!
The staff here is exceptional! When we got back to the unit to unload the truck they even helped us unload and changed my unit because my couch wouldnt fit at the angle of the current unit I had. They brought us water bottles and were just incredibly kind and helpful. They define fly helped make a very hard day for myself a little easier.The storage units are very clean with great security features. I feel safe storing my items here which is important. I would highly recommend this facility to anyone looking for storage.
Char and Amber were friendly and informative on the phone when I was gathering information about my options, and then Char was thorough and clear when I took possession of the unit. Facility is clean and well-lit. I would use again and recommend to others.
Great Service Moving in and Out.......It was a Pleasure.......
Char was great, very helpful and efficient!
Char was very welcoming and helpful made this transaction very easy and simple
Char stopped what she was doing today to help me get set up in a new space that serves my changing needs , she is quick and efficient... personal service that you just dont find any more.Highly recommendGTC Graphics
Great location and great people work here. Char and Amanda were very helpful and got our 2nd unit squared away quickly. Highly recommend!
Char and Amanda were amazing! Extremely professionally and helpful. The price is worth the customer service!
Very nice staff. Registration process was easy and smooth. Facilities are A-1 with carpet flooring and motion lighting. Cameras were on the property with a security gate accessed with code. Very pleasant experience
What was amazing!! She made the process seamless. She was very nice, cordial, welcoming and helpful.
Char with Life Storage went above and beyond when setting up a 3 pallet pick up from Life Storage... Opened up the unit and wrapped a bunch of pallets before the carrier made the pickup.. Great location and great people at Life Storage ... thanks for a wonderful experience :)
The staff at Bishop Road Life Storage are very pleasant and knowledgeable. They take the time to explain the ins and outs of storage spaces and ensure everyones experience is positive. The premises are clean and well lit.
I just wanted to take a minute to acknowledge how great Amber and Char are to work with. Very courteous, helpful, and run an excellent location. Highly recommend them to anyone looking for a storage facility.
Char was very helpful, knowledgeable, and kind. Good customers experience always start with a smiling face. Keep up the good work!
Char was a pleasure to deal with. Very helpful
Great service and great people working in the office!
I would recommend life storage to everyone. This location is great very clean and they have some that has carpet. Climate control excellent. Customer service amazing very friendly and welcome. Thank you life storage
Excellent storage location and very friendly staff. Prices were very reasonable and competitive, in comparison to other storage places. They also provide their clients with a secure key, which is different than many other storage places. I highly recommend.Thank You Life Storage!
Char and Amanda were very organized and efficient processing my reservation. Ive had units off and on for years. Its a well-maintained facility!
Char & Amanda are awesome. They made the process simple and easy! Clean and well maintained facility. Amanda saved my life!!!😁
Char is absolutely amazing I have been working with her on site, and watching her interact with customers is amazing. She is an absolute sweetheart
Staff have been helpful and accommodating!! Easy going and nice to work with. Highly recommend. Thank you so much Amanda and Heather !
Every step of the registration process was clearly explained. Char answered all my questions and was great to work with.
We have been using this storage for 10 years and have never regretted it! The storage space is clean, easily accessed and safe! The staff are always so helpful and friendly!
Very professional, Geat staff members that are really helpfull.
I have rented spaces here in Highland Hts several xs. I have a cleaning business and have used several different sizes in storage units. The ladies Char and Andrea also a third but sorry dont remember the name have been very accommodating. Always very clean. Im sure in my business I will need to return. Potty Prince Commercial Cleaning Co/Peddlers Corner.
Life Storage is a top notch company. And Amber and Char are an absolute pleasure to work for. I would recommend them to friend and family with confidence.
Char is a rock star! Great service! Over and above the call of duty. Quick and timely responses. Highly recommend this facility!! You will be pleased
I reached out to LIfe Storage and was immediately contacted by Char. She was great. Extremely helpful and a pleasure to work with. Many thanks for that, Char!
Great experience with Char! Appreciate the thoroughness and assistance with our storage space! If you need a storage unit in Highland Heights, this is the place to go!
I was selling our house and needed to store a bunch of items. So we checked out Life Storage. Char showed us several units. I really liked the climate control units, its like storing it in your home. Knowing my furniture and pictures wont get ruined.
Char and Amber on site were very helpful when I came out to service their autogate and access control. Able to point me in the right direction where panels and readers were located to provide the best service I could.
Char and Amber are the best customers to have. Always helpful and fun to be around. I loooove visiting this life storage. Hopefully see you guys again soon!
Excellent service. The representative was very friendly and helpful. Would recommend to anyone looking to rent a unit!
Char was great. I had a good experience with her and the facility
I have been a client for 10 years !!! We a climate controlled unit and I never have to worry about the weather or the security.Everyone who works here is very nice and very professional.This a clean and well lite storage area. And its well maintained in all kinds of weather.
I just registered my unit at life storage with Amber. She was completely knowledgeable, friendly and accommodating. On top of which the facility is clean and very secure.
This is a people business. Char has always been phenomenal. Life Storage not so much. However, with Char running interference all is well.
I was going to do a difficult job and shower and Amanda were able to help me greatly definition of customer service excellence
Very courteous and kind staff, very knowledgeable about products. They are also very cheerful and helpful. Best storage facility I have used to date very secure. Will use again and will recommend to my friends and family.
I went to Life Storage to perform some work on their facility. The staff (Char) was very nice and professional. The grounds and facility were nice and well maintained.
Char was absolutely wonderful today! She explained the whole process and made sure I didn’t have any questions.
Char was very helpful and extremely polite. The facility is clean and spacious. I recommend
One winter i got stuck here because their lock froze over and it said in case of emergencies call this number, well you call that number and it goes straight to voicemail. I was stuck in there for over an hour, late to work and lost my job. Not to mention the person who finally did call was extremely unwilling to assist and told me to just wait til it melted until they could call their boss to open the gate remotely (it was in the negative degrees, wasnt going to melt)
Great place to store items. Place is clean reasonably priced and Great customer service
This location has been great to me! Friendly service helpful going above and beyond! I recommend to everyone. I might use it even if I don’t need storage anymore! :-)
I stopped in for a tour of the facilities today. The words beyond impressed just would not do Security Self Storage justice. Their facility was clean,safe, and secure. The staff was friendly and helpful and knowledgeable about the industry. I could not have asked for any better service.
Very nice and very helpful answered all my questions and got me what I needed, couldnt have asked for better customer service!
Went to purchase moving supplies. Ladies were very helpful. They helped take items to my car. They assisted with reserving a van.
Great service from the first call! Everyone has been friendly and very helpful. Char has been wonderful! Would definitely recommend.
The two lovely ladies there were great. I was gaving a bad day and they really helped me out and made me smile
Professional with a great sense of humor. Enjoyed dealing with both Char and Amanda.
Reasonably priced, helpful office staff
Excellent Experience! Very courteous and kind staff! I have never used a storage facility before but this is top notch, and very secure.
Char was beyond helpful. Such an awesome person to work with. Thank you for everything!
Super pleasant. Nice and clean. Seems like a very well run and safe place!
Great storage facility! Amanda was great! Friendly, helpful, great personality!!
Char was fast and efficient. Was all set quickly and looking forward to moving our items in this weekend. Thank You
The ladies are always friendly, good customer service . This is the second time Ive stored with Life Storage! Keep up the good work !
Amanda, was very nice and helpful.
Very friendly and welcoming.
Love Char and Amber... Very professional and pretty kool ladies ! Very clean and secure facility ! I highly recommend this location
Clean facility, temperature controlled. Never had any problems. Nice place for storage.
The staff was extremely helpful, courteous and professional, specifically Amber. The facility was clean and had a newer feel. I would highly recommend this facility.
The front desk lady was very nice and helpful. Great experience!
The staff was tremendous to work with, they are very friendly and helpful throughout the entire process!I would highly recommend this facility for any storage needs !!
Char is Wonderful, highly recommend, she helped myself and husband pick the perfect size storage space.
When I signed up they never told me that they would go up on the price for the unit now all of a sudden it’s more I don’t like surprises so I moved my unit after 3 years you would think they would be more considerate
I recommend using this facility. It was clean, secure and the process of renting/vacating was easy. I liked the option to have auto pay as well.
Ive been shopping around for a climate controlled unit and I was incredibly impressed with this facility and the staff! The units are in excellent condition and the staff is very courteous and knowledgeable!
Excellent customer service & amazing team , Char Pachinger , the SM is always very helpful.
So far Charlene been a very good help too me during this rough time as of now! She made it happen! Thankyou!
Great service!!! Very fast and efficient. Detailed with information and clean environment.
Char is who I’ve always dealt with at the highland heights location and she’s very knowledgeable and eager to assist.. Thank you for impeccable customer service!
We have been members of Life Storage for many years. Their people have always been courteous and helpful, and the facilities are excellent.
Deliver for ups there, Char is always so pleasant and accommodating. Really goes the extra mile. Great facility!
Charlene at bishop helped me and I’m happy to have a storage unit for my garage overflow
Char was great made things seem so simple
Amber and Char are always friendly and helpful with anything we need. Excellent customer service.
Char was very helpful and knowledgeable. The facilities are clean and safe! Definitely recommend
Nothing but wonderful things were safe and nothing damage rented for a year! Thanks Char shes so patient and understanding
Very friendly! I’ve used them multiple times and will again if I ever need to!
Ive been using this storage facility for 16 years now and the staff is extremely professional and the unit is always well kept I highly recommend it to anyone who is in need of storage
Staff are super helpful and friendly! Nice maintenance place! Highly recommend!
Customer service was excellent, polite, pleasant, courtenousand very welcoming and its a nice and clean facility 🙂
Got stuck in their storage facility during an ice storm when the gate failed to open and when I called for them to help me get out they were extremely rude. Luckily my job understood, otherwise I could have lost my employment over this.
Pure Excellence !!! and Thank you Char for your kind service!
Char and Amanda were so helpful getting our online account set up!!
Char was amazing. She really took her time and explained everything to me. 💫💫💫
Great customer service !Doesn’t leave until the last client comes .Full of energy! I highly recommended!!!
Clean, safe and secure facility. Easy access. Wonderful accommodating staff.
Terrific service by Char. Questions answered clearly and completely. Very grateful for her professional courtesy.
Excellent service working with Char. Neat clean climate controlled facility. Would highly recommend them.
Char was very helpful with my storage needs and very nice to talk to
The Ladies are very customer friendly. Great clean place. Great rates. A must checkout.
Char is the best. She was very helpful and answered all of our questions .
Life storage has great service, definitely recommend!
Char provided excellent customer service 🗣IF I GIVE 10 STARS I WOULD
Stopped in to check out prices, the ladies in the office where very helpful and informative. I definitely recommend this place to anyone looking for storage
Amber and Char are so kind and helped me with all my storage needs.
Excellent facility with a friendly staff. Highly recommend!
Amanda is awesome.. helpful and friendly. Answered all my questions.
Talked with Char this afternoon to update my info and she was extremely helpful and very pleasant.
Both ladies were very friendly and helpful.
Fast, professional service
Amanda answered all my questions, knowledgeable, professional, a clean facility with nice size units.
2 ladies up front were helpful and professional great team highly recommend.
I would recommend this location and the staff, Char, making my stressful move very easy with her experience and helpful suggestions. Thank you for all your help!
WOW!! FABULOUS CUSTOMER SERVICE!! CHAR GOES ABOVE AND BEYOND. ALWAYS MAKES MY DAY! EVERY COMPANY SHOULD HAVE AN EMPLOYEE LIKE HER.
Best storage facility Ive every seen. Very secure, very clean and staff was helpful.
I am very satisfied with life storage staff are friendly and very helpful.
Great storage unit facility. Easy access, and staff is very helpful. Thanks.
Char is great to work with and very accommodating for my company’s needs.
Char was very helpful in understanding all the options and pricing.
Nice lady.
Highly recommended business! You can always count on them to make sure you get the best service possible!!!
Great, friendly, knowledgeable people. Char and Amanda are great.
Experience was easy and quick. Very detailed and visual explanation was great. Very friendly
Great customer service. Clean facilities. Great specials.
Talked to Char and was a verry nice facility and great service.
Excellent service. Clean and safe units
Always a pleasure to work with the ladies in the office. Safe secure place.
This place is immaculate. The staff is amazing. They go out of their way to be helpful. So sattisifed!!!!!!!
Easy access. Always very clean. Helpful and friendly staff.
Im Angela Washington . Just texting to let you know im very satisfied with the Staff and the facility. Thank you
Lovely staff and nice storage ………………..
Great 👍🏽 Customer service and very helpful with all question and everything highly recommended
Great staff. Char Is very knowledgeable and professional.
Awesome people, especially Amanda
The lady at the desk Char is always pleasant and helpful.
Clean and secure units. Rental and move out was quick and easy.
Great facility, great people
Total reviews rating 4.9
199 Reviews for Life Storage - Cleveland 2023:
Review №1
2022-05-14I appreciate the great customer service. I worked with Char in getting me setup with a storage unit. She was thorough in explanation and guidance. Also, she was very patient with me in regards to answering all my questions. The facility appears well maintained and clean. The whole process was simple. Entering and exiting the facility is very easy too with your access code and keys. A+++
Review №2
2022-06-01Had the unit for a little over a year and am extremely satisfied with my experience. char was great and really helped out when it was time to close my unit! clean building, easy access, more than enough space and an overall great quality location. will come back if ever in need of storage space in the future!
Review №3
2022-07-03The process of renting a Life Storage unit was very easy. The facility looks very clean and secure. The young man, Mark, who made the reservation was very friendly knowledgeable. Char at the facility was very pleasant, helpful and efficient. Signing up went very smoothly. Glad we finally made the decision to obtain a unit.
Review №4
2022-07-211 Star Char deserves 5 Stars. Along with Jay, my visit was seamless. Both were friendly and professional. Addressed and answered all our questions and concerns.Thank you to both of you for the awesome service provided to us
Review №5
2022-03-29Char was extremely nice and very helpful. She explained everything clearly, was able to answer all questions, and made sure it was all understood.Great experience signing the documents and picking up the keys.
Review №6
2022-02-24Char, the manager, was warm, helpful and knowledgeable as we signed our paperwork. She answered all my questions and was very clear. The facility is clean, secure and well-run. I feel very comfortable storing our family items with Char and Lifestorage.
Review №7
2022-05-20Char helped to make my experience effortless. She was very informative and personable. The storage space is very clean as is the property. Im very pleased and satisfied with my experience.
Review №8
2022-05-19Best experience ---- excellent location and very friendly staff - property manager absolutely awesome 👌
Review №9
2022-05-31Char was amazing! She helped me get exactly what I needed and I am so appreciative. This place is great.
Review №10
2022-06-06Char at the Bishop Rd location was fantastically helpful in making the storage rental easy and painless. Too bad your star rating system does not go up to ten, because I definitely rate her service at 10 Stars!