Delivery
Yes
Land Rover at Westside in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Payments
Credit cards
Yes
Phone: +1 216-351-9999
Site: http://www.landroverwestside.net/
Site: http://www.landroverwestside.net/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–8PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (199)
Great experience took time to assist with finding the ride and explaining the difference between the vehicle s. Once the vehicle was purchased Jeremy took his time explaining the features on the SUV and how their used. He really had patience and a nice personality! I will definitely send customers there.
I was really needing to get into a reliable truck to use as my personal/business vehicle when I started working with Christian at Westside. He was able to work well through some tough circumstances to get me into a truck that I love and was in my price range. Christian found me valid options very quickly and made the buying process simple. I would definitely recommend seeing him the next time you are looking to buy a vehicle.
I’m such a happy camper after my visit to this dealership. The uber driver who took me to the location only had great things to say about the services there. Jeremy is a patient and cool little guy. He helped me drive away from the dealership in my dream vehicle. Thanks for making dreams come true.
Had the best experience buying my new Range Rover Velar here! Jeremy was beyond helpful and accommodating with his knowledge of everything and anything you may need! Will be a repeat customer for my next ride! Would definitely recommend coming here and working with Jeremy!
Highly recommend Range Rover Westside. Don Blake helped me find the perfect Range Rover. Don is a super nice sales professional to work with. I am a first time Range Rover customer and really didn’t know what type of Range Rover I was interested in but with Don”s knowledge of the vehicles and inventory I found the right fit. Don was very patient and I didn’t feel rushed or pressured to make a decision. Thanks Don and Westside I love my Range Rover!
I had Christian as my sales rep. He was amazing. The process went insanely smooth, and I was in and out in about 1.5 hours. I have nothing but good to say about my experience here and would recommend to anyone who is looking for a nice used car, or new car.
Mo Cherry was extremely kind and helpful with our experience looking for a full-size Range Rover. Any questions we had he was able to answer. We needed to be in and out and Mo got us walking out the door with our new car in no time!
Car shopping can be so overwhelming! Especially with this crazy world we live it. Extremely grateful to work with someone who was not only knowledgeable and charismatic but also made me feel very comfortable. Sam Marawan was beyond a pleasure to work with and I would highly recommend for all of your future vehicle purchases!
Highly recommend requesting Jeremy Gray if you are in the market for a vehicle. He was a top tier professional; extremely knowledgeable- both from a tech and performance standpoint. Very much went above and beyond, even took the time to help me set up my UI upon purchase. Thanks, Jeremy!
Christian helped me out to get details and information on a car they sold brand new 3 years ago. He didn’t have to get this information for me, but went out of his way to help me. I recommend requesting Christian when visiting this dealership. What an amazing person to work with.
Don Blake was very helpful, professional, and knowledgeable about all of the vehicles he showed us. We will definitely be visiting him here in a month or so when we are ready to buy. Such a great salesman!
It takes forever to get appointments and when you do, no pickup or loaner services (always “no loaners are available “). Service tends to take longer than expected. This applies for unanticipated repairs as well. As a busy surgeon who operates, see patients, and potentially has call/urgent responsibilities, this will be a deal breaker when my lease is up. Despite loving the vehicle itself, I’ll most likely seek another dealer… or even a different brand.
Took a little while but they diagnosed my issue with my Range Rover and let me know they had ordered the parts for it. Cleaned the interior of my car as well. Brian the service person I dealt with was very professional. Would definitely recommend
My sales rep Sam Marawan at Land Rover was super nice ! Sam was extremely professional and he even followed up with me to make sure I was still enjoying my Jaguar after a week or two of me driving it . I would definitely recommend Land Rover West if you’re looking to buy a vehicle. The whole staff there are very kind and knowledgeable.
Recently I started to look for a new vehicle & had no idea where to start. I was recommended to stop & see Sam Marawan, boy was I thankful! He made sure I had all the knowledge I needed for my next purchase. Although I don’t have it yet, I’m getting things together & will soon be able to get a new vehicle.
I worked with Sam Marawan while car shopping and he was able to get me exactly what I wanted!! He has always gone above and beyond to help me with any questions or issue that arises and always in a more than timely matter.Sam and everyone from the service department to the receptionist have been welcoming and helpful, I will always choose Westside Land Rover over any other dealership!!
Needed lower control arm.steering wheel will shake, two visits and back to back two alignment at local shop followed by 4 new tire and wheel change did not solve the problem. Per local shop no issues with suspension arm.Finally decided to take it to dealership. Needed lower control arms , new alignment and wheel balance fixed the problem for good.Very professional service and happy to be 7 plus year customer. Every time I go here, problem gets fixed. Thank you
I want to say thanks to Mo! Easy to work with, not pushy, and was able to answer all our questions and show us vehicle options as well as well the main features plus the extras ones that you usually only find in the manual! Great salesperson to work with.
We just purchased my dream car from Don Blake at Westside Jaguar. Dob made the process seamless and his customer service and personality made this more fun than any other vehicle We’ve ever purchased. I’m absolutely in LOVE with this car. Thank you so much for making this an amazing experience!
Best car buying experience ever! Jeremy was knowledgeable, friendly and honest! He is the guy to buy from! He made the numbers work! I am beyond happy with the deal and soooo happy with my new ride (Infiniti Q 60).Thanks Jeremy
Just wrapping up the purchase of my first Range Rover Sport with sales rep Don Blake at Westside Land Rover and it was a terrific experience all around. Don was especially great to deal with. Thanks Don!
In looking for a vehicle at Land Rover, Jeremy Gray was friendly and attentive. Jeremy helped me the best he could in the slim market we are working within. I have and will recommend Jeremy to my Sandusky friends.
Had a very interactive and positive experience with Shayla. She worked really hard to accommodate my needs for buying a car long distance. I highly recommend her personally and the dealership at Westside
I have leased and purchased dozens of cars over the last 25 years. You name the luxury brand, and I can name multiple models of each that I have owned. However, I have never gone with Land Rover/Jaguar until this year. I have no idea what took me so long!!! This was the best car buying experience I have EVER had!!! From the first time I stepped foot on the dealerships campus, I was treated like family!! Please do yourself a favor and ask for Mo Cherry!!! Best Sales Consultant ever! I will never buy a car from another person as long as he is in the business. I mean that sincerely! He took care of everything! He treated my family like his own! He even took time to show my 15 year old son numerous cars that 15 year old boys only dream about! It was super cool and something that I appreciated very much! The dealership is awesome too, but I made a lifelong friend in Mo!! Trust me on this one....call Mo....you wont be disappointed! I pulled the trigger on a Land Rover for me and a Jaguar for my wife!!
Jaguar Westside is great to work with - especially Don Blake. Answered all my questions and took the time to help me try and find the right Jaguar for me. Would definitely work with Don and Westside again even though I live out of state. Thanks Don and Westside Jaguar!
Sam Marawan and the team did an amazing job for us and made it a great shopping experience! We would definitely do business with Sam and his dealership again. Thanks again!
After searching for over a year for a vehicle, I found Christian at Land Rover Westside. He made a great effort to help me, easy to reach and always happy to help with questions. Very reliable and much appreciated!
I would highly recommended Land Rover Westside. Great people, easy process, luxury vehicles. Jeremy Gray and Christian Specht helped my purchase 2 vehicles.
Jeremy Gray provided excellent customer service on our recent Land Rover purchase. We will definitely seek Jeremys assistance on our future trade-in for another Land Rover.
Sam Marawan was very informative and professional. I appreciate his kind manner and knowledge. I will seek him out when Im ready to purchase another vehicle.
Great Experience! An amazing deal! Don Blake worked with us and made us feel comfortable with the purchase! Because of Don we will be back again!
I wanted to take a moment and write about the process I experienced in leasing a new Land Rover Discovery from Land Rover Westside and in particular my salesperson Christian Specht. From the very beginning to the final stage of picking up my car Christian was professional and very attentive to all our questions and needs. We went through the process of ordering our car to suit our individual needs and throughout the entire process Christian kept us informed and updated as to the progress of our order. Christian is a great person and well suited to handle anything a customer can throw his way. The team at land Rover Westside is great and everyone is customer oriented and eager to build a long lasting relationship. This is our second purchase from this dealership and no reason why there wont be more as time marches on!Thank you,Todd and Katherine M.
Angie Hopper was a pleasure to work with and answered all of our questions. She was available by text and email throughout the entire process of ordering the vehicle. Would highly recommend!
Great service and very professional. Bought my Jaguar F-Pace S at lease end. Transaction handled by Jeremy Gary and Don Blake.
This dealerships overall setup was nice and customer service was on par. However, I am not sure as to whos bright idea it was to implement a $5,000.00 scarcity fee added onto the MSRP, but it is an automatic turn off and a real con ploy. Shame on this dealership. Anyone who buys Land Rover/Range Rover or Jaguar must need to know that the scarcity fee is not included in the residual value of a lease or buy, the fee is an addition above the actual market value of the vehicle.If you are in the market to buy, please be sure to look for these additional fees as this is the only Land Rover/Jaguar dealership that is doing this currently. Trust me I went two other Land Rover dealerships the same day and neither is doing the additional fees and I had a chance to review the full break down sheets including cap. costs, residual value, total price, etc.I get it that vehicles are getting more difficult to deliver from the manufacture, however, that does not mean this dealership should go about having predatory tendencys. Consumer pricing does flex with the market but at the same time manufactures have recommended guidelines as well, hence MSRP. The factor that is to be considered as far as selling above MSRP is when special editions vehicles are produced, however my experience here was not a special edition vehicle, but for a standard Evoque.One last ploy that this dealership implied that the vehicle shortage will become worse. That is very unlikely because most manufactures have announced that overflowing dealerships like they have in the past. The other thing that you should consider after I have done my research is that Land Rover encourages customers to customer build or order. This option allows you to choose the features and colors that you want superficially. This dealership does not even offer it as an option in their sales pitch.Overall, not impressed with the dealerships cons and ploys, but I do understand business is business. However, this dealership should think about gaining positive customer relationships and experience to keep their clientele growing. As for me, I will not be doing any business with this company.Best Regards,Preston K. Atkins
I dont like how I went in for a diagnostic check because my engine light was on. I paid for repairs that were needed just for my engine light to come back on days later. I was then told Ill have to pay another $180 to have another diagnostic check. So, supposedly Land Rover diagnostic checks only bring up one problem at a time making so youll have to keep coming back.
Sam Marawan and the team at Montrose were kind, helpful, and pleasant to work with. I traveled from Michigan and they were very accommodating- they allowed me to bring my dog with me. Couldn’t be happier with my purchase and experience.
Amazing Lease/trade-in Experience! I casually walked in early January 2021 to test drive a Defender. It was love at first drive. I have always bought German vehicles, so this was a very new experience. This is my first LR. Over about 2 weeks, my sales associate, Christian Specht educated me on Land Rover, options, pricing and actually LISTENED. I wanted specific options to stay in a particular price point. He located a 2021 vehicle that met all my requirements and options and had it delivered and detailed promptly. I drove away with a beastie of a car totally satisfied. His down home demeanor and professionalism were a breath of fresh air. The whole team at LR West Side were just so terrific. (The receptionist even knew my name!) Thanks for a great experience. Ill be back!
My first time in this building was a great experience. Came in and a man named Christian was very helpful. He knew his stuff and answered all my questions.
Sam Marawan was very kind and professional! He answered all of my questions too! I will definitely look for him again when I’m ready for a new vehicle!
Great service overall. Thanks to Don Blake for taking extra time to set up my new to me Jag F-pace in control app while I was in. Greatly appreciated!
I had an opportunity to work with Mo and Gus cherry. Everything was easy and it was definitely a family atmosphere! I’ll be back to get another one Thank You Montrose!
We just purchased our second Land Rover from Westside, Jeremy Gray was a pleasure to deal with. They also gave us a higher trade in value than the other dealerships had offered.
Visit Jeremy at Montrose Westside. He was wonderful to work with!!! I would definitely buy another Land Rover from him.
Would highly recommended working with Christian when looking for your next vehicle. Had a great experience working with him!
Working with Mo Cherry at Montrose has been a joy. There were Land Rovers at other dealerships that I liked but his customer service was so phenomenal that I decided to purchase from Mo (even though I am in WI and their dealership is in OH). Thank you for making this great experience. I look forward to getting more SUVs from Mo and Montrose in the future.
Jeremy Gray was our point of contact and he found the perfect RR for us. It was due in from 3 months from our initial contact with Jeremy. He stayed in touch with us and updated us every time there were any changes in our RR’s status. After Westside was delivered with our RR, Jeremy made the paperwork part very easy, even though we were out of state and we did this remotely. We are very happy with Jeremy, Westside and our new RR.
Purchased this vehicle solely by phone and dealer supplied information. Great service and help from Jeremy Gray. The vehicle was serviced, clean and exceeded my expectations. It was a pleasure to work with this organization and I will consider them again at my next purchase. No pressure ,just good customer consideration.
We love the new Land Rover! Working with Jeremy was the best. Highly recommend!!!
Jeremy Gray was wonderful to work with. Everything was done electronically until pickup. I had a very limited amount of time that day and he made sure everything was handled quickly and efficiently. The car is wonderful and everything exceeded my expectations.
I purchased my 2020 Range Rover Autobiography from this dealership and I couldn’t ask for a smoother transaction. Mo was amazing and took care of everything for me! This was actually my second purchase here and I highly recommend them! From the excellent customer service to the actual purchase. I was in and driving home my dream car in a very timely manner.
Great place to buy a car! I came all the way from Michigan and definitely worth the travel. Jeremy Gray was a very helpful, professional sales person…highly recommend!
I had a great experience getting my new Ranger Rover Autobiography. Jeremy Gray was awesome thrrough the whole process. He is very knowledgeable, helpful and made the whole process painless and very simple.I had previously gotten a Range Rover Sport from this very dealership and there was a reason that I went to back to them again for another vehicle. I would wholly recommend all the fine working people at this dealership for your next vehicle buying experience.
Jeremy Gray was extremely helpful and a true professional. I have already recommended several people to him. If you are looking to purchase a vehicle I would highly recommend Jeremy.
My experience at Land Rover Westside was great thanks to the excellent service of Christian Specht. He was very helpful and a great communicator. Couldn’t have asked for a better person to work with. I highly recommend you contact him if you are looking to get into a new vehicle.
MO CHERRY.
My wife had leased Ford Explorers for 9 years before deciding on a change. After exploring all options and speaking with various sales reps, it was an easy decision to lease a Range Rover Velar from Land Rover Westside. Christian Specht was amazing. In addition to being extremely friendly and knowledgeable, he was very accommodating for our visits. In addition to the great service, we also received a higher trade in value than expected.The car is amazing. The quality is top notch. We highly recommend Land Rover Westside and am confident we will use them in the future.
I had a great experience at Land Rover Westside because of my salesperson Christian and Finance Manager Tom. Weve been working together for months and when the right car finally became available, we jumped on it and Im very happy with my new 2022 Ranger Rover. The streamlined process made it very easy for me to show up to check out the car and drive it off the lot 90 mins later!
Don Blake did an amazing job helping me get my wife a new Range Rover. Easy process and top notch service.
Had a great experience with Christian! I have admittedly not had the best service here in the past, but Christian was spot on. I’m very busy so he had all the paperwork ready and I just had to sign. We talked about options in this tough market, and I’ll be sure to reach out to him when I’m ready to purchase again.
Had a great and quick experience with my salesperson Jeremy Gray! He was very patient with us as we made our decision and worked with is to get the best rate possible for my 2019 LandRover Discovery Sport. Jessica Schad was very informative and patient with us as well!! My experience was great and I will be going back!!
Hands down the best car purchasing experience you will EVER receive. I HIGHLY recommend this Land Rover westside location in Cleveland. Specifically salesperson Sam Marawan. He made the whole experience for me unforgettable. He was very tentative and had great communication. Was always on top of our appointments and made sure we were happy throughout the whole process and that all our needs were met. I can’t say highly enough what a great salesperson he was. If you ever want to purchase a Land Rover from this location I would choose Sam Marawan as your salesperson. I appreciate all the time he took to explain everything. However not just him but everyone who works there. Made me feel comfortable and so happy with my purchase. Made purchasing my first Range Rover all the more memorable. If you can get anything from this review is GO to this dealership and request Sam Marawan. You WILL be happy with your choice. I count on it!!👍👍
What an amazing experience. From the second I entered the door to the moment the door was held open for me to exit to my new car, I had nothing but excellent service. First, my salesman Sam Marawan was nothing short of superb. He was friendly, encouraging, hard working and never felt put out by any simple bump in the road. Second, the entire team truly works hard to get you what you need. It really was such a drastic change from any car buying experience I’ve had. I’ve owned my car for maybe couple of week now and have already recommended Sam Marawan and Land Rover westside to 4 of my friends. I have nothing bad to say. They have created themselves a life long loyal customer. Can’t thank you all enough!
I’m a very picky person and might expect to much sometimes for the buck. Well I brought both of those personalities with me to Range Rover westside and was linked up with a young man named Moe. It never felt like I was with a sales person! Not for a minute. I felt like I was with a good friend or a relative. He asked what I was looking for in a vehicle and what was my budget and from that point on it was all about me and what I wanted which was the hard part because I wanted a lot. He was patient, knowledgeable, respectful and very kind to me at all times. We’ll to make a long story kinda short I got exactly what I wanted 👍🏾 And I owe it all to Moe for making my car buying experience a great one. Thanks again Moe.
Prompt, efficient, kind and customer service oriented! I have now purchased two Range Rovers from Jessica S. at Montrose Land Rover Westside and I wouldnt go anywhere else for a high end vehicle. Most recently, I came in for a routine oil change but had considered surprising my wife by ending her lease early and upgrading her make and model. I asked Jessica what the chances were that we could get everything done within a few hours, and she didnt blink, skipped lunch, kept every department on task and got me in and out of the dealership in just over two hours. It was incredible, but it is what I now expect from her and the team. Most importantly, while she is moving the team fast, she makes sure you dont feel rushed, that all your questions get answered, and that you are making the best decision for YOU, not just the dealership. I HIGHLY recommend Montrose Land Rover Westside, and encourage you to go see Jessica S.!I returned in March of 2022 and worked closely with Jeremy. He was excellent, quick and efficient. He even put up with my 3 year old wanting to test drive every car, which certainly was the only thing that slowed the process down from being under 30 minutes total. Jessica handled the financing again and have everything ready for me at pick-up. Chris Mills and Mike Thompson were there on a Saturday (rare for leadership to be in on Saturday at most businesses) keeping the ship running smoothly and rolling out the red carpet. John Thompson also has assisted me over the years whenever Ive needed anything. This is a fantastic group of individuals making an amazing collective!
Recently purchased a vehicle from Land Rover Westside and I couldn’t have been more pleased with the process and level of customer service. working with Christian Specht was a pleasure and he was so helpful. He was very patient with me and accommodating while I made a decision. He was helpful with guiding me in the right direction. Christian guided me from start to finish in the process and I couldn’t be happier with my new purchase! I would highly recommend using them for all of your car buying needs! && He called me to make sure I was enjoying the car.
Jeremy Gray was our sales specialist and it was one of the easiest most.pleasurable experience purchasing a car. Thorough, friendly and extremely helpful. Will let my friends and family know what a great place to buy their next auto!
Overall, an amazing experience! Sam Marawan was my sales professional, and he was extremely helpful! Sam had answered all my questions, and made this a very easy and quick purchase. If you’re looking to lease or purchase a car, definitely call him.
I had a wonderful experience purchasing My new car! The process was stress free and pleasant. Sam Marawan was amazing and knowledgeable. He was able to find me a vehicle that suited my needs.
My experience was very pleasant. Upon entering the building I was immediately greeted by a lovely lady at the front desk. I had an appointment with Don and he was ready to go when I arrived. I unfortunately was unable to obtain financing for the vehicle I wanted. Days later Don called just to follow up. I really was surprised and his gesture is atypical for the new car sales industry. I have some stuff to work on with my credit, but Range Rover will must certainly make my short list when Im in the new car market again.Hann Smith
I recently purchased a vehicle from Land Rover Westside and I couldn’t have been more pleased with the process and level of customer service. I started working with Christian Specht and he was so helpful. He laid out so many options and was patient with me while I made a decision. He was knowledgeable and helpful with guiding me in the right direction. Upon arriving to pick up my car the secretary remembered my name and I was created with open arms. Christian guided me from start to finish in the process and I couldn’t be happier with my new purchase! I would highly recommend using them for all of your car buying needs!
I was invited to test drive the Range Rover Sport. Don Blake was my sales professional. I had no intention on driving off the lot today, but I did. Don made it happen. He is VERY professional and knowledgeable of the vehicle. I am now the proud owner of a 2022 Range Rover Sport. If you’re looking to purchase/lease, call Don Blake. Tell him Bridgette sent you. 😊
I worked with Mo and Christian on the purchase of my new car. They were so easy to work with. Not too much back and forth - they came in with an offer, I countered and we both got a fair deal.They are very quick to respond to messages and calls. I’m loving the car, but a part of that is because I was able to run through a painless experience at the dealership!Go see Mo or Christian for your new car needs!
The Absolute Best Car Buying Experience starts with Mo Cherry at Montrose Westside!!! I have bought a total of 6 cars from him so far and counting. I will not buy from anyone else! To yourself a life long favor and go see Mo for all your New or Used Car Needs, youll thank me later!
Christian was super helpful through the entire buying / car ordering process. The entire staff has been very accommodating, friendly and knowledgeable - even the receptionist (Carolee) calls me by name when I walk in! Jeremy even sent me a video of my car as it came off the truck! Extremely happy with my purchase and my choice to buy from Montrose Land Rover!
I purchased a preowned Land Rover from Montrose Land Rover. I wasn’t planning on buying a vehicle but I was in an accident that totaled my SUV. I went to many dealerships and felt pressured to buy. I dealt with many pushy sales people.I didn’t have that experience at Montrose. I was greeted immediately when I walked in. I Worked with Don Blake, he was very knowledgeable and patient showing me many options in my price range. He was respectful of my budget and showed my SUV’s only in my price range. He answered all my questions and if he didn’t know he checked into it. We bought the SUV and the paperwork was done very fast and efficient.I had the car for a couple of weeks and noticed a piece of trim missing from the roof. I called Don Blake hoping he could help me. I left a message and he immediately called back. He asked a few questions and I sent him a photo. He called me right back and told me they ordered the part and would take care of it. AMAZING CUSTOMER SERVICE FROM DON BLAKE!!! I would definitely recommend Montrose and Don Blake to my friends! Thank you, Don!
This is our second vehicle from Landrover Westside and the customer service and sales is always exceptional! Don was knowledgeable and extremely helpful!
My sales guy was Jeremy Gray, and let me tell you it was easy, informative, and a quick process. Jeremy went ABOVE AND BEYOND to make sure I got my 2021 Range Rover Velar. Ill be honest I was a bit nervous because Im new to the leasing world, and when I found out the vehicle was 70,000 I panic, but Jeremy walked me through the whole process, and within minutes everything was approved and I was able to pick up my vehicle. If your looking for a smooth transaction, knowledgeable, quick and informative process, please go see Jeremy Gray (Business Manager) he will do his BEST to help you out 😉
Don Blake is an exceptional sales person that listens to what the customer wants. Its been a pleasure working with him.
I recently bought a Range Rover Sport from Land Rover Westside. Jeremy Gray was my salesperson and I highly recommend him. Jeremy was very professional, knowledgeable, listened and stayed in contact with me. Jeremy made my car buying experience very easy. I couldnt be happier with Jeremy Gray and Land Rover Westside!
Great dealership! Jeremy Gray was fantastic and would highly recommend!
Sam was wonderful to work with. It took me a few weeks to decide which car to get and he was so kind and patient. We never had to step foot in the dealership. It was all done through phone, text and FaceTime. They then delivered it to our door. I can’t say enough good about Sam and the dealership. He was kind enough to FaceTime all the features of my new vehicle also, via FaceTime, after delivery. Be sure to ask for Sam. You won’t be disappointed.Tom the manager was very nice to work with also, as was Jessica the Finance Manager.
Service department sucks! Just know if you need your vehicle to have a diagnostic check itll only read one issue at at time and youll have to keep going back.
I worked with a Jeremy today and he was awesome! Super friendly and informative. Would definitely recommend working to Jeremy!
Don Blake is a true professional, very helpful and knowledgeable. Would highly recommend him and the dealer
I worked with Don Blake. He answered all my questions prior to coming in and had everything ready when I came to the dealership. Nothing changed from what we discussed over the phone. Very honest and personable guy. I recommend him with 5 stars without hesitation!
Mo Cherry is an excellent salesperson! Very knowledgeable and NOT pushy. I fell in love with my Range Rover Sport and was so thrilled with the experience, my husband decided to purchase another Rover Sport the same day! Mo has called to check on us and make sure we were happy with both Rovers and asked if we had any questions. Will definitely refer him 👍! Excellent experience!
My salesperson Christian was awesome. I have to say he definitely knows the meaning of going ABOVE and BEYOND! I live in Etna Ohio and purchase my Jaguar F Pace in Cleveland Ohio.Christian made the buying experience an easy process which was done over the phone. He made sure I had a live video of the vehicle before purchasing and pictures; he did an approx $$ payoff on my “2018 Lexus is300.” Over the phone as well.Christian was a wealth of knowledge; he knew everything about the Jaguar F-Pace I purchased.Very professional with no buying scams. He was 100% authentic.I would say Christian is the salesman-customers want to experience when purchasing a vehicle.If someone asked me why Christian: I would say because he provides exceptional service, professional, authentic and understands what it means to provide excellent service! Kudos to Christian for making my purchase and 2 hour drive to Montrose worth the drive!
Caveat Emptor - I have purchased several cars via the internet over the years, this was by far the most disappointing experience and dealership I have dealt with. I had placed a deposit on a vehicle as suggested by the sales person on Friday evening and by Monday morning I was told the vehicle was sold to another party by their manager. As with any business, they can operate as they see fit, but as car sales move more to the internet, they will need to treat these buyers more professionally. I cannot recommend buying online from them.
Really good service and people like Jeremy.he explain everything about my car and the warranty.GOD BLESS YOU.
Just bought an F-Pace from Jeremy! Great experience and all staff was fantastic!
Jeremy was great! Got my new car 2 months ahead of schedule.
Been on the hunt for a new car and wasn’t sure where to look. One day a good friend of mines referred me to Mo Cherry, to help with a smooth transition in getting into something new and to my liking. I contacted Mo to set up an appointment to figure things out, he got back to me in reasonable timing and told me what all was need to make the process easy. To say the least, this was one of the best car shopping experiences I’ve had. If you’re considering getting a vehicle from here, ask for Mo, he’ll get the job done.
Christian Specht helped us get our dream 2020 Range Rover he was pleasant to work with, easy to work with and efficient. Would highly recommend.
This was my first time getting a brand new car and I wasnt sure what to expect. I knew what my must haves were and I knew what I did not want. I worked with Mo and he was great! He was realistic and helped me get the best car for me while keeping my budget in mind. He even went out of his way to accommodate my request for a big red bow! (I know.. not a necessity but it made me super happy and even more excited!) The whole processes went smooth and was way quicker and easier than I anticipated. 😊
My wife and I were working with Christian Specht and we can say enough good things about him. He was extremely helpful, but more importantly knew what he was talking about when it came to the vehicle we were looking at! Extremely knowledgeable and a very polite individual. Thank you Christian.
I am so pleased by the service I received while I was at this location. I’ve been looking for a new vehicle as my lease was ending and Mo Cherry was so helpful and informative while answering my questions. He helped me find the perfect car. I will definitely be recommending this location to other possible buyers or leasers. Thank you so much for your assistance.
10/10 recommend ! Christian was super nice && got me in the Range Rover same day !
Bought a Land Rover Defender through this dealership and had an outstanding experience. Mo Cherry was great to work with, and I would definitely buy from him again. The service department is top notch as well. Highly recommend buying from this dealership - ask for Mo!
Left 2 voicemails for service with 2 different people to schedule simple maintenance. No return call. It has been a week. Its too bad I have to drive to Solon now for service. Land Rover should be appalled that one of their dealers has complete disregard for their customers needs after the sale.
I recently replaced my 2018 F Pace with a beautiful new 2021 F Pace at Montrose Jaguar Westside! Jeremy Gray took amazing care of me and found the perfect new Jag for me to drive home. Jeremy and his team were great and have a lifelong customer.
Jeremy Gray is the best, each part of his team was Montrose fantastic. If u need a car find Jeremy 1st!
I had a great experience working with Christian on purchasing my new Defender. He was extremely helpful when placing the initial order, answering questions that came up, and creating a seamless delivery experience. Land Rover Westside is not the closest LR dealer to me, but Christians responsiveness was the difference maker for me.
Christian was an amazing salesperson! He is super knowledgeable and professional! This was hands down the best and easiest car buying experience I’ve ever had! Highly recommend Land Rover Westside and Christian! You won’t be disappointed!
I had a great experience with the team at Montrose - Land Rover Westside. Specifically, Christian Specht, who went above and beyond for me as a sales professional. He was patient and addressed all my questions. He followed up to give me updates and to make sure I was happy.Jessica Schad also was fantasic on the finance side and understood my complex situation.I felt the team was more of a family/ friends vs pushing for another sale. I look forward to more purchases in the future!
If you go there Ask for Moe, he is the best! He is great and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Moe was incredible. He lined up my dream car the Range Rover Velar. He helped me hand pick it exactly how I wanted it. It took a couple days to finally pick the one I wanted but he communicated perfectly through the entire process by texting me and calling me. Land Rover even payed for the rims I wanted painted black which was over $1000. I never once felt pressured or like I was getting ripped off. The whole experience was fun and exciting. Cant recommend Moe or the dealership enough. Needs more stars.
EXCELLENT Customer Service. I sold my 2010 LR4 to them in 2019, great experience. I know have a 2020 Discovery that I take in for service here, could not be any happier with the vehicle service they have provided. MJ the Service Manger knows what he is doing and he and his staff are extremely professional to work with. Looking forward to leasing my next Land Rover from them! I highly recommend this dealership!!!
Mo Cherry is awesome! Bought a beautiful Discovery Sport and it was a seamless experience. Couldn’t be more pleased with his professionalism and straightforward sales approach. Go see him!
Just purchased a new Range Rover for my fiancé and the experience was excellent! Brent in finance and Christian in sales are by far two of the best in the business! Very helpful and knowledgeable. Don’t buy a vehicle from anyone else, trust me.
If I can give minus stars I would. Worst service ever.I payed so much money to fix my car and nothing is fixed. They robbed me. The car had electric problem they kept lying is this is that and I payed for fixing it, the car still had the same electric problem also the camera was not working I payed for fixing it and it worked only one month.They also returned a broken key and claimed that they got it that way.Toke my car in another shop they found and fixed the problem in 1 day.So unprofessional service but professional thieves.SO DISAPPOINTED !!!!!!
BIG SHOT OUT TO MO CHERRY!!Smooth easy transaction. #1 in customer service if you are looking to buy give MO CHERRY a call!!
GOOD FEELING. All my expectations meet and more. CHRITIANthe car sale man make me feel trust and relax. And he come me down from all the negative rumors about car sale man .he Is more like an ANGLE .HE never talked down to me it rust him enough to tell him anything. And the lady work the front desk . Amazing kind and gave me advice that I need about buying a new car .she is helping me 80 percents of my decision to bought the car . The financial man work very hard to keep the price down for me he got to check with the boss about keep the price low and meet my request. I saw sweat coming down his forehead. But he did got me the car and the price I want. But I want to say thank you to the boss i think his name Tom he is Christian boss. He went down on price many times more than one ifeel like the Randrover giving to me free. Idont even know if they make any profit. But Mr Christian are my hero if the day idont know how to say thank you enough because after isaid thank you ifeel .like it needs to saying thank again. What a lovely day I got and GOOD FEELING.
Very pleasant experience. Dealership was nice, presentable and well stocked with inventory. My Salesperson was Christian Specht and he was not only extremely patient with me, but helpful and bent over backwards to help me find the exact vehicle I was looking for. I thought prices were fair and my trade in value was extremely fair.
I bought a RR Velar back in March 2021 from Jeremy Gray. He did such a wonderful job that when I decided I wanted to trade it in for a Sport I called him directly. For reference, I was very happy with the Velar but wanted something bigger. Despite the car market being so challenging right now, Jeremy went to work and made it happen. He found me EXACTLY what I was looking for in a 2022 RR Sport..the model, color, interior, etc....everything. He made it simple and is a total pro. I will always go back.
Visited Land Rover in Parma on Tuesday. My wife and I were very interested in the new Land River Defender. Our salesman Jeremy G. did a phenomenal job. If the dealership had any Defenders in stock we would have purchased one from Jeremy. If you happen to visit the Land Rover dealership in Parma...do yourself a favor and ask for Jeremy Gray!!
This post is less about cars and more about basic human decency. To make a long story short, the Land Rover staff saved the day for my daughter and her friend who had a flat tire. They were coming from Chicago and driving to New York. The staff at this dealership changed the tire that day (within hours) and allowed them to keep driving and not stay overnight. We are grateful for the kindness and competence demonstrated.
Highly recommend this dealership. I can’t say enough about Mo Cherry one of their salesman. Super nice guy, very polite and very helpful. I felt very comfortable talking with him. If anyone buys a car here, see Mo Cherry. Top notch!!
Great experience, Christian Specht worked with me and made sure I got the vehicle I really wanted. Drove in from out of town and closed the deal after 3 days of great customer service. Highly recommend dealer and sales associate.
Great service! Don Blake was helpful and friendly throughout the purchase and trade in process.
Just bought a Defender from Mo Cherry. He was extremely helpful in refining our search for exactly the right vehicle for our needs and then making the closing process quick and simple. Mo and the team at Westside delivered on time and without an issue. A great car buying experience!
We worked with Jeremy Gray when buying our 2021 Velar. He went above & beyond to make our buying experience smooth. This was our first experience with Range Rover & we couldn’t be happier! We look forward to working with Jeremy again.
Had a great experience with my Range Rover First Edition! Christian Specht was kind enough to even drive the car on a busy Saturday right to my house in Pittsburgh. Extremely appreciative and looking forward to the next few years with this car. Highly recommend.
My sales associate was Jeremy Gray. I had been looking at the Land Rover for quite sometime. I had been communicating with Jeremy via email and phone the last several days. Needless to say I drove off the lot this evening in a discovery sport. He is an awesome associate and knew his car inventory well also a very down to earth no pressure person I felt like I was at home as warming as everyone was at Montrose. He deserves a raise!!!Heather Snyder
I just recently purchased a 2021 Jaguar XF from this dealership. Jeremy Gray was my salesperson. He was very professional, patient and excellent customer service. Highly recommend buying from this dealership and ask for Jeremy.
We love this dealership! We have just bought our 4th Range Rover! Their service and sales people are awesome!In particular Jessica Shad has been so great to work with. Quick to respond and so pleasant to deal with!She has great knowledge of vehicles and her over and above customer service is key,We generally do not let me the car buying process but Jessica and Westside have taken the pain away!
Angie was my Sales Agent . I went in On A Friday Test Drove and Had My 2017 Landrover the following Monday . Angie is very down to earth she was friendly, efficient, knowledgeable & very helpful. She got me into a practically new SUV with very low miles & only 1 previous owner. I couldnt be happier with my truck & am so grateful for Angie and the management team assistance!! Thank u west side LandRover !
Jeremy Gray was extremely helpful and provided me with a wonderful experience while shopping for my car. Jeremy is very understanding, patient and made sure I had the exactly what I wanted/needed out of my vehicle. I will be reaching out to him for all of my future car endeavors.
I had the best experience with Jeremy Gray when purchasing my vehicle. He made sure I was taken care of and knew everything about the vehicle before I left the lot. He is not one to just sell a car and that’s it. He calls me to check in to see if I had any questions. If you are going to Westside ask for Jeremy Gray!
Customer service is terrible. Takes days of calling service to setup an appointment. At times I feel like Im at the dealership after hours. Nobody to be found and when I find a human they are rude and not very helpful. If you want to be treated like a human go to Solon. If you buy the vehicle at montrose do yourself a favor and take it to Solon for service. Multiple members of my family have had similar experiences. I drive over a hour now to be treated like a human.
Best car buying experience I’ve ever had. Quick, easy and very knowledgeable sales people. Will be back again! Ask for Christain and he will do whatever it takes to get you into the perfect car that fits your needs.
Sam Marawan is a great and patience salesman. Went in and he did what needed to be done to get us financed. If you looking for a car start and finish with him
Don Blake was excellent! His follow through was amazing and he got the job done!
Jeremy and the crew at Land Rover Westside did a great job! I would recommend them to anyone.
I went in to test drive a car and I was greeted and taken care of by this nice gentleman called Sam Marawan. He explained everything thoroughly and crushed all the numbers. It was a pleasant visit and planning to make my big purchase. Thank you
Purchased a vehicle and told them I did not want any warranties they were offering. Once I received loan papers from the bank I found they snuck in 5400$ for a warranty and gap coverage. I had to go back to the dealership to sign off on the warranty. The dealership now has to refund the bank 5400$. It has been 9 weeks and the bank still hasnt received the money. This is an absolute white collar crime. The dealership will not return my phone calls now. Getting ready to file a police report for submitting fraudulent documents to the bank!
Christian my salesperson was great with his sale i really appreciate his service i would recommend him to any of my friends
Going to purchase a Range Rover from outside the area and called the service manager M.J. to see if he would consider white glove service for me and he said absolutely! I called the Range Rover dealership in Wexford PA since I am about 100 miles from each dealership and the service manager said no. Its service that will eventually make me buy from Land Rover Westside! I wish they had what I was looking for because it would be a done deal. Kuddos to M.J. and company.
I bought my car from Christian and he made my car buying experience very easy! I know nothing about buying cars and he took care of everything and for a great price! Will buy my next car from him.
Mo was extremely helpful with my Land Rover Discovery purchase! He worked tirelessly to find me exactly what I was looking for. He probably spent about a month to locate a vehicle that was not easy to locate. Other sales people would have given up or tried to push me in another vehicle. He did not, he got me what I wanted. Thank you Mo!
Christian Specht was so professional and easy to work with. He helped me get the best deal and get the car of my dreams! Quick and efficient as well as knowledgeable! Thank you Christian you are the best!
I highly recommend purchasing a vehicle from Montrose/Westside due to the outstanding experience and service I get from Jeremy Gray. He is friendly, honest, and works hard to find the perfect match for my needs. At the end of the process, I leave feeling happy and confident that I made the right choice and got the best possible deal.
Jeremy Gray was a pleasure to work with on my trade in. Will definitely be buying another one from him in the future. Thanks again!!!
Recently purchased a new Land Rover from Jeremy and the team here at Westside. Purchase was smooth and walked out with the exact car I was looking for, when other dealerships told me 3-4 months! Thanks Jeremy!
I’d like to take a moment and share myThought of how this company runs and the people it employs. My girlfriend who was an employee there for almost 5 years had her MacBook and purse stolen from her office while at work. This perosn also stole one of their vehicles. This place does not ahage any cameras for security measures. My girlfriend was told to purchase her purse and laptop and that the company will reimburse her for it in full. Well, today they reached out to her and told her they would not be able to reimburse her for her purse that she bought againx, out of picket. They are quoted as saying “they took too much of a loss”. If this is how they treat their employees imagine how they treat their customers? Have a great day
Jeremy Gray was my salesperson. He was very professional and patient with me. I’m leasing a Range Rover velar and I love it!!! My first time at Range Rover and it won’t be my last. 👍🏾to this dealership
Great Service. Very personal. Don Brake was awesome.
My 2018 Discovery went in for a routine check and a repair on the sunroof headliner. After 14 days of terrible communication and a complete run around I got my car back. Day 13 & 14 they had told me that everything is repaired and ready to go. They just wanted to really get it cleaned and detailed. I received my car back filthy. I keep a very clean car and there were dirty hand prints all over my tan interior & headliner. I will never return to this service department and do not recommend it.
First and foremost, if you are in the market for an extraordinary customer service experience, then Christian Specht is the only team member you should work with. His professionalism is WORLD CLASS. If fact, he stayed in constant communication throughout my buying process with product updates and knowledge. Youre the man Christian!
Thank you to Christian who helped me lease a new 2021 Evoque from out of town. This is the second vehicle I have leased with his help. He always returns calls and texts promptly which was great living two hours away! Top notch service from Montrose Westside!
Ive never experienced service at any dealership like this. Kudos Audrey & the Land Rover Westside team! I pulled in with no appointment and said I needed to leave in 2 hours for a meeting. I just needed an oil change. Audrey said they cant promise, but they would do everything they could to accommodate me...and they did in a little over an hour! And the inside of my vehicle was detailed as well! Thank you Audrey and team! Definitely be back!!
Amazing experience with Christian here at the land rover dealership. Found the dream car out in Pennsylvania and he worked hard to get it to me as fast as he could and would contact me every day to keep me updated. Very fast process once I was there. Thank you Christian!
Don was awesome he was a huge help, I will refer him all day. Very professional
I drove almost 3 hours to buy my Land Rover from Westside Automotive Group, and it was so worth it. When you make a decision on a car of this caliber there are so many combinations and factors that you could incorporate. Jessica (my sales rep) was absolutely phenomenal! And from all of the awards and recognitions on her desk, this is a pattern of hers. And, perhaps, most impressive was her sales approach of Lets find a way to make this deal work for you. Obviously, we did!
I wasnt sure which model I wanted, so I shared with Jeremy Gray what I had to have and then what would be nice to have. He talked me through the different options and helped me make a decision that I was happy with. He took the time I needed to decide and wasnt bothered by my questions. He was very kind, patient, and helpful!
I’ve been trying to get out of my Mercedes for almost 2 years. I originally came in for a different vehicle and didn’t give up when I didn’t like the payment. She broke down figures and worked with her manager to find a vehicle I was happy with. She’s very knowledge and professional. If you want someone that will address your concerns and is patient but will go to bat for you. Go to Jessica.
I just leased my third Range Rover Sport with a different sales person working with me each time. I worked with Jessica Schad on my most recent vehicle lease and it was by far the most professional experience that I have had in any car purchase/lease process. She was very patient in helping me find the exact vehicle that I was looking for and was very responsive to responding to phone calls and texts. Overall, Jessica made this process, which I normally dread, a very pleasant experience.
Jeremy was very helpful and smooth through the whole process. Excellent explanation of how the car works and functions. Thanks for making it look easy. God bless.
I would like to give a shout out to Sam Marawan. He helped me and my daughter as she was looking at a new car. Sam was very friendly and helpful in explaining any questions she had for him.
Purchased a car from Jeremy Gray and it was a great experience. I highly recommend him as he was easy going and a pleasure to work with!!
Had the BEST car buying experience ever. Don Blake was kind, knowledgeable and very easy the work with. He listened and then delivered !
Thank you Sam Marawan for all your help! Great customer service.
This is such a wonderful place. I had a sales man Name Mo Cherry. Such a good sales man and always so happy and positive. I’m so glad I was able to find the perfect car for me and he was there to help
Don Blake was able to answer all my questions and find me a great vehicle. Knowledgeable and efficient. Vehicle was delivered in excellent condition and ready when I arrived to pick it up. Don communicated professionally and timely.
Land Rover Westside’s service dept is top notch and I always feel comfortable leaving my car with them for everything from regular maintenance to issues that need to be investigated. Mike in the service dept is awesome at communicating with me what is going on and how long it could take to resolve a problem! I appreciate their excellent customer service! Thank you!
Jaremy was very professional with my purchase of my new Land Rover and he was honest and to the point I advice you to seek Jaremy when purchasing a new Land Rover my experience was amazing.
Thank God for Don Blake!!!! He was so patient, thoughtful and reliable! Don answered all questions that me and my Mom had on this car search journey of mine and he answered with ease!
Many challenges in seeking out our dream Land Rover amidst COVID 2020 in Ohio. We had our heart set on a Range Rover HST but, inventory was quite low in Ohio and/or vehicles were snapped up before arrival to dealerships. Searching the LR website for statewide inventory became an everyday occurrence. Just a tad frustrating.When lockdown lifted, we switched gears and ventured back to Land Rover Montrose Westside where we purchased our 2010 LR2 to test drive a 2020 Evoque First Edition with Sales Executive, Jeremy Gray . . . who offered us a “loads of fun” experience. This led to test driving a 2020 Velar. Ultimately, we were impressed with the number of vehicles in current inventory.Returned home to research and “build” our dream Velar and presented our wish list to Jeremy. We worked as a team and pursued diligently cars that fit our criteria across the US. We also need to commend him for his daily patience, as my OCD kicked into major overdrive. Low and behold he found, negotiated and delivered the sexiest 2020 Velar P380 HSE R-Dynamic.Thank you to Jeremy Gray for curating and delivering an exquisite Land Rover brand experience. He truly epitomizes the Land Rover “Above and Beyond” mindset. We love and enjoy our new vehicle every day . . . even if just to look at it!
Purchased a used still under factory warranty vehicle and had minor issues. The service department, more importantly, Audrey, took excellent care for my vehicle. Audrey kept me updated daily on my vehicle even while she was under the weather.Excellent job! Service department!!Also, the wash bay team always keeps my vehicle clean!
My father wanted to purchase a new Discovery. I have a Range Rover Sport and I contacted the Service Manager, MJ Diello, and he strongly recommended Jessica Schad. We met with Jessica a couple of times in person and talked on the phone as well as texted. She is a sales professional/executive. She is also very knowledgeable, friendly, customer oriented, and knows her numbers, She spent time with my father and me providing a tutorial of the car. And when it came to purchase the car, we worked through the numbers with her and Patsy, the General Manager, and it was a great experience. I am planning to buy another Range Rover and will be working with Jessica and Patsy (great leader and guy) at Land Rover Westside as well as MJ for my service needs. They all do the right things.
I recently purchased a Land Rover Discovery from Westside. I had a fantastic experience and highly recommend this dealership. It was worth the drive from Columbus to Cleveland. Somer took amazing care of me. She made sure I got the exact vehicle I wanted and I was lucky enough to buy if off their lot. My kiddos enjoyed hanging out in the waiting area - snacks, drinks and Wifi...you cant go wrong. Go visit Somer at Westside. You wont regret it!
Wouldn’t recommend anyone to buy a vehicle there. I had wanted a used 2016 Range Rover HSE. Vincent had been calling me for months trying to get me in there to look at it. When I finally did come in he never told me he wasn’t going to be there so I got stuck with a guy name Mike. Mike was cool but since we had come in late right before the holiday and I wasn’t completely sold on the truck I told him I wanted to think about it and come back. From then on it was like playing telephone tag with mike in sales. I ended up having to call the general manager and also his manager which oddly enough was Vincent who had been calling me to originally look at the truck. Long story short when I went to finally let them run my credit, Vincent told me there was no “proof” of my current pay and that maybe I would have to wait until next month because I had recently started as a RN but had steady employment with the same company for 6 years. This is only my 2nd vehicle inquiry in my life so I talked to other people they informed me my acceptance letter stating my current pay would be enough, not idk but after I got denied I wasn’t asking them anything else. Then he talked me into using my current pay (which was a decrease of my RN salary). My fault into believing him that would approve me. Then I find out they ran my credit 15 times, why would you keep running someones credit and now inform them? On the way out Vincent states someone put a down payment on the truck! Really the truck has been on your lot for months now all of sudden someone wants it! I felt like some people there weren’t friendly. Vincent was nice but the guy the runs the credit (financial specialist?) never came out to introduce himself or anything which I feel is unprofessional. These are 100,000 cars on your lot you can at least come out and shake my hand, I don’t bite! I get you want a sale but be honest with people because then you make your company look bad and you get bad review when all you had to do was be honest. I’m glad this is a lesson learned for me because it could have been way worst. When one door closes another one opens and I ended up going over to the bedford auto mile and getting Jeep and getting a beautiful black 2020 Grand Cherokee X which has pretty much the same features as the 2016 Range Rover HSE.
First of all let me say that ustomer Service was excellent. I had a flat tire over the weekend and used the roadside service provided by Land Rover. The contracted party came out and replaced my flat tire with the smaller, temporary wheel. I went and had the wheel repaired which cost a reasonable $20 and found out that roadside assistant took my wheel lock so my repairs tire could not be put back onto the car. I went to Land Rover of Cleveland to have the wheel lock replaced and to have the repaired tire put back on. I was charged $60 to have the tire put on and $50 for a new wheel lock. So, my tire was repaired for $20 which would have included putting the tire back on the vehicle if Land Rover’s contracted help had not taken my wheel lock and Land Rover charged me $120 for an error that was their mistake. Not what I expected from owning a six figure vehicle.
What an awesome experience. Christian was so helpful with every aspect of my visit. He helped my get my dream car. Thanks again.
We have been leasing BMWs since 2005. Land Rover Westside won us over! Excellent products and excellent service! Mike and Sue made our experience amazing! We will definitely recommend anyone who asks.
Jeremy was very knowledgeable and professional throughout the entire process of the purchase of our 2021 Defender 90. Highly recommend Land Rover Westside!
Had a great time exploring different car options with Christian Specht. What a gentleman he is. Great place, great cars, do yourself a favor and go buy a car!
Had an issue with my vehicle not starting sometimes. They brought it in and tried a few things and it happened again. After that they gave us a loaner and my car didn’t leave until it was fixed! Arijauna was amazing! Took care of us every step of the way and kept us informed on what was happening with our vehicle. Best experience ever with a service dept!
Thank you, Mo Cherry for the outstanding service and smooth transaction. By far the easiest purchase ever. I used to be a Solon customer until I met you for the 2021 RR. Highly recommend. Mo will even text with you if that is the way that you want to work a transaction, as I did. ⭐️⭐️⭐️⭐️⭐️
Great experience! Don Blake was extremely helpful, knowledgeable and friendly. Smoothest vehicle purchase ever!
I wanted to thank Christian Specht for the professionalism in helping me to purchases a new 2021 Rover - Westminster.Polite, knowledgeable, and personable - he made it an easy process.Thanks
I had my Land Rover service here it was a 3 hour wait but it was worth it.
Dropping a quick note because I had the pleasure to meet and deal directly with Christian Specht. LRW should be honored to have such an exemplary employee under their roof. Thank you for fielding the plethora of questions that came your way. I enjoyed our correspondence.
The best service ever. I went to the Jaguar side. Service was spot on. Service was above par. Everyone from my service person Audrey to the technician was Perfect. I will send a letter to the owner of this dealership to let them know how great my experience was. Thanks so very much for being the Best of the Best.
The Manager? Usually thats the person that makes customers happy if something goes wrong, right? Well, in our scenario it was the opposite. He lost 3 serious customers that visited this dealership with an intentions to sign on the deal. However, from what we understood, this dealership is in good shape selling cars (people waiting on the line to buy cars) and no need for extra customers so we simply left.Today, we order 2 Range Rovers from Solon dealership. They treated us as real customers. They even offered better deal vs. no deal at all.
Jessica Schad provided us with a wonderful buying experience. She has obvious expertise and was willing to answer any questions we had. We visited several dealers from different brands and what really stood out was the zero- pressure encounters at this dealership. Jessica sent follow-up emails with information requested but there were no hounding phone calls or “limited time” offers. We would easily work with Jessica again and have already recommended her to friends
Leased a 2020 Range Rover Velar. The 30 day tag with the number on it has come off not once but twice. The dealer advised me to drive it this way and provide my registration if pulled over in a racially charged environment as an African American female. I even asked to have it laminated after getting the 2nd one with no luck. The 2nd one has now fallen off less than 3 days later and as soon as it rained. The dealer refuses to give another even though it is their fault the number portion wasnt secured. Im driving around with basically a piece of cardboard as tag. If my husband or I get pulled over for an invalid tag they advised me to drive on, I will be taking legal action! Last time doing business with this dealership and will let everyone I know that has asked who I worked with to go to Solon!
Nice, clean friendly place. Everything was great from the moment I walked in. The vehicle I was purchasing was already warmed up and running when I pulled in. Don Blake was my sales professional and he was awesome. Got me approved for my vehicle!
Unfortunately my last experience at Westside Jaguar service was not good. New service person failed to provide quality service. I never received the computer generated inspection report that the customer normally receives. He said it was too many pages to print and it was too late to retrieve the document. In addition I could not open my hood right after the oil change. I informed the service department immediately, He informed me I need to schedule an appointment for that. In addition, he said the first opening would be three weeks from the date of my oil change because his technicians were doing training. I ask him I am not suppose to open my hood until August 4th,2015. His reply is do I want the appointment? I am still in disbelief that accountability was not owned up to. Who gets an oil change from a Montrose Westside Jaguar dealership and immediately you cant open your hood and then told we can look at it three weeks from now. I am still disappointed that the service has dropped in the service department. I did communicate with the service manager, to date have not receive a courtesy call. I guess if your not in a brand new car the red carpet is no longer extended. I hope I am incorrect, but to date no call from management.
Jeremy and Tom were absolutely fantastic to work with. From the beginning, Jeremy was very responsive to our questions and provided all of the information we needed to feel comfortable with our purchase.
Total reviews rating 4.5
199 Reviews for Land Rover at Westside 2023:
Review №1
2022-04-20Mr Mo Cherry had been working with me on finding my right car for months and once he got this one that sparked my attention I took the time to make the trip. Mo was a professional throughout never making me feel pressured into one that just wasn’t quite right.Angie Murphy-Hopper I met the first time I just happened to be in town unexpectedly so I thought I would see Mo about this car. He wasn’t there at the time so Angie showed me around and made me feel quiet welcome. I thank you for all your help Angie It was a pleasure to have you on the team.Love these guys!
Review №2
2022-06-22I have been helping my mom search for a new car for quite a while. After 17 years with her last car she had very specific requirements as far as what she wanted. Mo Cherry was so helpful and kind I cannot recommend him more highly! He was incredibly patient especially given that my mom is not the most tech savvy and needed a lot of guidance!
Review №3
2021-11-15Land Rover Westside did an amazing job with the Range Rover Sport that my girlfriend had customized for herself but had no idea she was getting it until this past week. Christian was so helpful I can’t thank him enough! From letting me know that the car had arrived, to getting all the paperwork filled out, to the BIG surprise on Friday night! Thank you again Christian for all you did to make the experience and surprise for Hillery spectacular and unforgettable! If anyone is in the market for a new/used ride definitely go see Christian he’s the man and he will help you get your dream car or SUV as he did for me and my girlfriend.
Review №4
2022-01-14Great experience at Land Rover Westside from start to finish. The pandemic is causing a lot of headaches when it comes to new vehicles and supply. I worked with Jeremy back in June & felt comfortable building out my Defender and waiting. He not only kept me up to date monthly, he made me feel at ease. Delivery was perfect and the vehicle came out better than expected. I highly recommend Jeremy and Land Rover Westside for all your car buying needs.
Review №5
2022-01-16Jeremy helped me through the whole process with buying my car. He was super easy to get in contact with whether it was a phone call or email. He made the car buying process an efficient and easy process! All the staff at the dealership were welcoming and friendly. Definitely the best dealership in Cleveland!
Review №6
2022-02-09Thank you Mo Cherry for a great experience in getting the Discovery. Thanks for being a man of great character and integrity. The black and white Discovery is exactly the dream car that I had been looking for. The processing of the paperwork went smoothly and quickly. In less than 2 hours, I was on the road home. Great Salesmen!
Review №7
2022-06-30Recently got a Certified Pre-Owned Velar here and my experience was nothing short of Amazing. Jeremy gave us a laid back, informative, and fun buying experience. After we got done in finance, he took the time to explain and go over all the features in the vehicle until we were comfortable with everything. Not only do I recommend this dealership, I would highly recommend seeing Jeremy for your next vehicle. Grade A++ Buying Experience
Review №8
2021-10-30I had the most wonderful experience at Land Rover Westside. The entire staff was amazing to work with but the over the top experience came from Mo Cherry. I had to order my car 5 months ago and he would give me updates each month and check in with me to ensure I didnt have any questions. When the vehicle finally came, he made the entire process the best experience I have ever had getting a new car. I traded in my current vehicle and he even remembered to take my existing keys off the existing car keys and put them on the new one. His service was completely over and above. He is truly an example of how one individual can create complete client loyalty and I will ensure everyone I know looking for a Land Rover asks for Mo.
Review №9
2022-06-30My husband and I visited this dealership and had a great experience with Sam Marawan! He was very knowledgeable and personable, while educating us on the many features and upgrades available for the models we had in mind. As things worked out, we were not able to make the desired purchase. However, Sam was very understanding and helpful in maintaining contact with us in case our situation changes. We will definitely recommend this dealership, mostly based on our rapport with Sam and our personal experience.
Review №10
2022-06-30I had a great experience at Land Rover Westside, especially with Jeremy Gray my Sales Professional, Im not the easiest person to work with but Jeremy did a great job. He went above and beyond to make me feel comfortable about my purchase, first class all the way. I will definitely be referring friends and family and be a repeat customer, thanks Jeremy