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Phone: +1 440-352-9700
Site: https://www.lakeerielawn.com/
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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Total reviews rating 3.2

48 Reviews for Lake Erie Lawn & Garden 2023:

Review №1

2022-04-07

Took chainsaw in and extra chain, tune up and sharpen 2 chains. Did not get the extra chain back, 28 inch chain not cheap. Did not sharpen chain on chainsaw. Change spark plug all for $80.Never again.

Review №2

2021-11-24

Worst service I ever had, they mistaked my snow blower for someone elses and said it had an oil leak to scrap it and my mower has a service engine light on after having it serviced and ran 10 times since then. The lady at the desk needs fired rude and hangs up on you! Never again.

Review №3

2021-07-22

So bad!! They had our riding mower for 6 weeks. They said could’t find it. Never returned my calls. When they finally found it they said it would be over $500 to fix. We decided not to do repairs and when it was retuned it had a flat tire and was missing a cap. They still charged the full amount to pick it up and return and diagnose, over $150 We had it repaired somewhere else and they made it brand new for $217 including the new tire and cap!

Review №4

2020-11-02

Worse customer service ever. Took my leaf blower in for s tune up. Was told it would be done in two days. Called on the 4th day and was told just finishing it up .5 to 1 hour. Will call when done. Now day 6. No call and no answer at the business. Im going to pick it up and find some e who can actually do the work.

Review №5

2022-04-08

These people are terrible! They said they were holding a saw for me. Then sold it from under me. Terrible....Do not shop here! RUN!!!!

Review №6

2019-12-14

These guys are supposed to be the pros, took my lawn tractor there for a no start and they told me the engine was blown and needed to be replaced. Lake Erie quoted me over $800 to replace the engine, i took my machine elsewhere for a second look and it turns out that the engine had a sheared flywheel key (a $2.99 part). The guys at the shop that ended up fixing it told me this happens all the time and it’s a quick fix and they get a lot of people from Lake Erie that want a second opinion and it’s always something they can fix for way less. Lake Erie “mechanics” are nothing but parts installers that are incapable of properly diagnosing a real issue. For what it’s worth, the second place I took my machine charged me under $100 said and done and it ran like new.

Review №7

2019-10-24

Checked the website before I drive up there and it said 6pm. I arrived at 5:10 and there are still two employees out front putting things away and another customer is walking game out. Main sign on the doors say 6:00pm as well. I check the one door and it locked. Try the other and locked as well. Then one of employee says we closed at 5. I am like the website says 6 and the sign on the door does as well. Then he showed me another hand written sign that says 5 we are close. I had just bought $600 Stihl chain saw there about two months ago and was just trying to Buy extra chains for it.This is suppose to be a mom and papas store with better customer service, but apparently the the Lowe’s or Home Depot that is about 5 miles away is place that knows customer service better and like deserves my business. 1 star rating on the high side as well.

Review №8

2019-11-19

Great local business that has great resources and name brands. They have the supplies to help utilize my lawn care needs and if something happens to my tool and I cannot fix it, they have certified mechanics to help. They have a couple locations and we havent gone into one that wasnt helpful. They are knowledgeable on the items they sell too. We will definitely be using this company again in the future.

Review №9

2022-05-26

Terrible service and do not want to honor their warranty on the work being done.

Review №10

2019-12-18

I, like Mr. Peterson below, must sadly submit a negative review for the Painesville store. Bums me out, because Id previously had good experiences with this business.I took my dads 2-stroke Toro snowblower in for a no-start condition. Told them some of the diagnosis I had done, including confirmation of spark and fuel, and that I suspected the carb either needed to be cleaned/rebuilt or flat-out replaced. After three weeks of not hearing from the business, I called and received no answer several times. Finally, I decided to stop by the location, where I saw a sign that indicated new winter hours of 10am-5pm. Being that this was around 3:30pm, I was confused, so I called the Mentor store and was told theyve been having personnel issues.Fast forward a few days, I finally got a live voice at the place who claimed my dads Toro was running but that they were going to clean the carb out. It would be done later that day, or the next day, and theyd call. Well, as you can guess, I received no call either day. I walked in and asked about it and they had no record of my paperwork.I had to go in the back with the employee and identify the snowblower because they had three of the same model. Mine, which was claimed to have been running, had not been looked at whatsoever. The employee claimed that I needed a new recoil for the snowblower, and that was simply the reason it would not start.At this point, theyd wasted 3+ weeks of my time. So I wheeled the snowblower out of the store and hurled it into the trunk of my car by myself. Took it over to Arkos on Hamilton Drive, where the friendly and professional employee there checked the recoil and gave it a clean bill of health. In other words, the employee at Lake Erie either a) had no clue, or b) was attempting to grift me for parts that my dads snowblower did not need.Arko had dads snowblower fixed the very next day. It needed, as I suspected and told Lake Erie in the first place, a carb cleaning only.

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