In-store pick-up
Yes
Lacoste in Monroe
Categories
Location on the map
Monroe, Butler County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 513-539-9761
Site: https://www.lacoste.com/us/store...
Site: https://www.lacoste.com/us/store...
Opening hours
- Monday:11AM–6PM
- Tuesday:11AM–6PM
- Wednesday:11AM–6PM
- Thursday:11AM–6PM
- Friday:11AM–6PM
- Saturday:11AM–6PM
- Sunday:12–6PM
Comments (33)
Terrible experience, the cashier never told us the clearance items should not be returned when we checked out yesterday morning.When we come back at afternoon, the another womans service attitude was so terrible, finger to the Clearance never returned paper, and said Could you see this?.We will never ever trust the Lacoste Brand again.
Rude and poor customer service
Please update your store hours on Google. Sales associates were nice and helpful.
Good prices, good selection, but I realized after I drove 6 hours back to St. Louis that they forgot to scan the best shirt I found and didnt put it in my bag. Pretty annoying.
Only letting two people at a time in the store during the holiday season, so its a 30min wait
4 XL pants by Lacoste, is so small! They get a thumbs down from me!.....
Had a wonderful selection, prices were great, and most of all a lot of people who were knowledgeable and helpful.
Store looked in disarray. Not many selections for Pants.
Was looking for a belt and they did not carry them.
Great store and customer service👍
Over priced
Too expensive, prices was hiked up so that sale would look appealing
Great selection, very friendly employees.
7/7/18 Excellent service and great sales.
Nice selection and good prices
Very nice outlet mall. Good sales!
Excellent as always
Was a cool place ☺️
Needs bigger sizes. Missing 💰.
🤷♂️
Got good deal
Good
Remodeling
Total reviews rating 3.7
33 Reviews for Lacoste 2023:
Review №1
2022-07-11Walked in, no hello, can I help you or anything! I guess I’m invisible but my money’s not! I went next door to Polo and got excellent service and spent my money there! These pathetic workers will have them closed permanently soon!
Review №2
2022-05-16I cant believe one star is the lowest. 0 stars could t start to explain this store considering the last 4 times i have went here, their doors were closed during regular hours! The last 4 and the last 5 out of 6 times. Would of much rather paid a premium and went to the old kenwood store, than to even think about shopping here. At least the kenwood store would be open during their advertised times. The last time, I showed up at 4:55pm on a sunday. Everyone online says they are open until 6pm, but their sign says 5:00pm sundays. Okay, that stinks for alot of people, but whatever, ive got 5 minutes due to a bunch of lousy workers are too lazy to change hours online. I go to walk in and the door is locked! And the workers just staring at me, smirking! SAVE YOURSELF THE HOUR TRIP PEOPLE, don’t go, because you mor3 than likely wont be able to shop at this store.
Review №3
2022-05-02Very Rude employees and aren’t helpful at all.Wanted to exchange an item, they said we only do exchange during the week days now the weekend.When I asked him about the policy he said it is my own policy and I’ll not do the exchange or return.Terrible experience!!!!
Review №4
2022-06-25The price on the shelf the different from what you pay! The price on shelf was $39 and they charged my for $79 and their excuse was some one but it in the wrong sport and if you don’t want it you can return it ? !!!!!
Review №5
2022-04-23Store was to be open until 6pm. Arrived at 455 and they were closed.
Review №6
2021-09-05The attention of the sellers is terrible! There are almost no clothes to choose from and they place some notices with discounts and when you go to checkout to pay they inform you that it is not as the notice says. A problem for returns…. anyway…. it is all a risk and a bad time…. I do not recommend it
Review №7
2019-11-26Good place to shop for the lacoste brand. Usually a good selection, much better than in other big stores. Mostly everything is discounted so its worth the trip. The workers there have always been friendly and helpful.
Review №8
2021-09-24Very Uninterested staff waited for someone to help me nobody even greeted or offered to help very poor customer service only reason for 1 star is because i couldnt leave zero star
Review №9
2021-12-23Staff were chatting among themselves. Did not help even when asked for a product.
Review №10
2022-01-11Excellent customer service.. greeted and very helpful