Kroger in Wilmington
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Wilmington, Clinton County, Ohio, US
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Site: https://www.kroger.com/stores/gr...
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Kroger in other cities:
Update: this Kroger has really gone down hill in my opinion.I love Krogers and I am a bit of a ‘Krogers snob’. After being spoiled by some of the newer stores, this one is definitely a throwback. I miss the olive bar, young coconuts, and other produce and seafood I have become accustomed to. That being said the staff is good, and the beef is in good supply and on sale regularly.You just can’t beat a Kroger
The store overall with parking, shopping, coupons is great! Customer service wise I’ve not had the greatest experiences, but they added the Starbucks portion to it recently and it’s been horrible, waiting over 20 minutes for 1 drink when only 3 other customers in front of me, and it’s happened 4 times now, I would rather make the extra 15 minute drive to the other closest Starbucks and get a drink there..
Extremely poorly run and rude employees. Tonight I had a manager named John who instead of helping fix his cashiers mistake was extremely rude and classless. Even going so far to say he didnt care oh f I reported him to the general manager going so far to say write it down. This is by far the worst Kroger in the Dayton-Cincinnati area. Their prices are frequently wrong, always out of stock and the employees/ management are almost always rude. Just go to WalMart and save yourself time and a headache.
The store is always clean, but Ive been to other stores where the staff is much more friendly. Dont get me wrong. Anyone Ive ever asked for help here has always been polite and nice. It just seems more warm and welcoming at other stores Ive shopped at. Wilmington needs a market place!
Clicklist is super useful and they have a great team there for it. The employees are a lot more pleasant as of recent and the quality at this store is pretty good. They could use some updates on some sections of the store, such as fresh sushi, a hot bar, and just updates in general. But overall definitely the best place to grocery shop in Wilmington.
This is one of the better staffed Kroger locations I know of. This could be due to the lack of viable substitutes in the area however lanes are open and employees are always around to help. I have noticed that they are always quick to keep the shelves stocked. Features of this location include the Kroger pharmacy and a Liquor store.
The sale start today they were out of Ice Mountain Water which was three for $9. Then theyre out of some TV dinners that were on sale they only had 3 cash registers open and thats not very helpful somebody who walks with a cane or electric scooter they want you to go through self checkout I just too much stuff to do that you need to fix the problems thank you
Bought 3 items of tone body was for my girlfriend. The sale price on sticker $2.99. When I got to self checkout, put in my kroger card all seemed good until I noticed it charged for price. I called the lady over and she looked dazy & confused and asked what isle it is in to verify sale it took myself to go to the isle snap a picture of the sale price to show her, finally got the sale price. Everyone please been on alert to make sure Krogers truly honors the so called sale. I will text my friends to keep an eye on this as well. A sale on an item should not take a picture to get the sale. Huge inconvenience to the customer. Get it together Kroger. .......
Ever since the remodel its been a mess, the employees have gone from being unhelpful to just flat out in the way. If you arent going to be open 24 hours anymore, maybe you should explain to your employees why blocking an aisle to socialize, annoys those of us that have to rush in before we go to work, because youre closed when we get off.
Horrible customer servixe.in 4th of July. Bought a camping chair. Went to sit in it. Arm broke instantly while in the parking lot. I went to return chair. I was refused customer service. Lady said i am done. Ignored me and started to close up. I left the chair there no refund no replacement
Just like every other Kroger store, however this is one of the few locations with a different layout than most. Store is a little outdated and could do some remodeling, but nothing major. They have a large selection of products, no large exotic options, but all of your basic essentials, and even a liquor store inside the store.
I like that they have been adding a growing selection of dye free, high fructose free, and organic foods. Ive noticed I can find a small amount of most things so I dont have to go to a larger city. Downside is their produce is always going bad at the store or shortly after getting it home.
Over ten empty salad bins at 9:30 am no price marked on half them went to Bellbrook Kroger all was stocked prices marked employees nice and helpful not like Xenia where l asked about a price of salad and he acted like everyone should know that the one with the marked price is the same as unmarked in other bi wont go back have had this problem there before The old Kroger in Bellbrook has my business
Total reviews rating 4.1
199 Reviews for Kroger 2023:
Review №1
2021-03-26Went to this Krogers so that a family member could get vaccinated. There were no appointments at the Krogers in my local area. Store was clean and well maintained and the process for the vaccination was very quick. The person at the desk explained everything asked the right questions, in the pharmacist quickly gave the vaccine.I did walk around the store and took some pictures prices and Wilmington maybe a little higher than other places. But the store was well stocked. If we lived in this area we would shop this store.
Review №2
2022-03-16I like the quality of Kroger products but they are so much more expensive and ten cents of a gallon of gas for every hundred you spend isnt very much so dont fool yourself. They have lots of specialty items and cultural items for regional dishes. I like the place a lot but I go to the evil empire because of how much farther my money goes.
Review №3
2022-02-08The guy in the meat department is absolutely unpleasant I dread when I need shrimp. I try not to get any meat here because I always have to wait for him (it’s always him). Today I waited 10min. Finally found an employee and asked if anyone was working. He came out with no apologies or hello or how are you. Not one word. His energy drains me. I thought maybe it was just a bad day but it’s every single time.
Review №4
2022-01-16This store seems to be fairly stocked compared to other stores and the people are always friendly and I usually can get in and out with little to no problem and on my way
Review №5
2021-12-29Very upset with the pharmacy! Woman who answered the phone very rude! Slammed the phone in my ear! Not happy!!! Finding some where else to get my prescriptions. Very bad customer service!!!
Review №6
2020-11-10I was there one early morning about 630am several weeks ago and there were two guys in there that was walking around eating fruit from the store. They were not wearing masks. I told an employee up front and they said they can’t do anything. From my experience this Kroger’s in Wilmington is cluttered and not very clean appearing. There are boxes in the aisles and you can’t get through due to them putting away things and the aisles are blocked. I have been in many Kroger’s before this one in Wilmington. There is not enough room for all the stuff they want to put in this store. They need to expand it. From my experience Washington Court House Kroger’s is cleaner and not as cluttered. Also It is more organized. Some of the employees don’t wear mask in Wilmington either which isn’t good. They don’t enforce people to wear mask in the store. They should not allow people to walk around eating fruit during a pandemic especially. I hope it gets better in the future.
Review №7
2021-07-02Last night while shopping I placed a visa gift card on the belt to purchase. When I got home I searched everywhere for it, even thinking I might have left a bag, several things went through my mind about what could have happened.I called the store as soon as I found out I didnt have the cardI asked the gentleman on the phone with me to have the cameras pulled, The manger took my name and number to call me back, I never received a call. However, I called today and ended up going in because it seems that the young lady has no compassion whatsoever. When I arrived I was able to finally talk with someone who could help, I ask her to add it up, it seems I had not. The cost of my items added up to total my said purchase amount. Even when I asked her where was my gift card I placed on the belt she continued to investigate the situation, amazing reasoning skills...She was kind, and calm knew her job and she used her amazing reasoning skills in determining the it could have been an error on my behalf yet remained professional the whole time, much unlike the night time management who placed blame on me and acted as if I had attempted to steal, clearly this was a caluclation error.Thank you to the day shift manager at the service desk.
Review №8
2020-12-15This supermarket chain would be the reason I can never move out west. It has EVERYTHING I need and a multitude of good deals. Smart shopping and comparing prices coupled with the use of the Krogers card, allows you to be able to prepare meals at home for as cheap as possible. Being able to see the amount of savings you accrue as you shop through the year motivates you to look for deals, clip coupons, and use the Krogers app so as to increase your savings. The amenities in Krogers are too many to list, but suffice it to say they could keep you shopping there for the better part of the day, but still come away with a real sense of accomplishment due to the amount of savings obtained.
Review №9
2020-04-02So, I finally made a trip to Kroger’s in Wilmington, Ohio this morning. Very few people there and for the most part everyone was doing a very good job keeping their distance. I found everything I needed and shelves were well stocked. The staff at Kroger’s has done an excellent job keeping up and I would personally like to thank them for the extra risk they are facing.
Review №10
2020-10-05Well, Wilmington has its surprises. I went into the Kroger supermarket with the assumption that it would be another go-into-store-buy-2-things-then-leave-miserable-bought-way-too-many-things mentality but had the delight of superior customer service. The first employee was amazing and I, of course, forgot her name and the second employee named Autumn totally gets it and is young! I was rather impressed with Autumn because she was incredibly personable, had a wonderful personality and I left saying to myself, “If that was my kid, I did something right.”Nuff said. This review was far too long but it was every word.