Kroger in Lewis Center
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Lewis Center, Delaware County, Ohio, US
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Site: https://www.kroger.com/stores/gr...
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
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This Kroger at Lewis Center is a larger Kroger marketplace, in a nice neighborhood. They have a nice variety of products but the store is not clean. The parking lot always has trash laying around the trash cans are always overflowing and the bathrooms are gross. Every time I come to this particular location the bathrooms are a mess, toilets are gross, trash on the floor, trash overflowing. This should not be something you see with the current pandemic.
Most consistent of the big grocery chains as far as quality and cleanliness. Prices seem to be consistently lower, especially on sale items. If youre looking for a recently released item, you may want to go to Meijer. Seems like kroger is a bit behind when it comes to carrying new products.
I have not given a review before but I feel people should know about a Kroger policy I was unaware of. I was home sick on Friday and so I used the Kroger delivery services to get groceries for Easter Sunday.I received a text from the shopper that they had checked out and delivery was on the way. An hour later and still no groceries so I looked up the Kroger number on their website and called. They said that they had no idea where my groceries were but that they probably were delivered to the wrong address as that happens. They said they would have instacart check with the delivery person but that there wasn’t anything else they could do. I asked if they can redeliver my groceries or give me a refund.They said they could not redeliver any new groceries unless I paid the $296 again and that they could not refund the $296 I already paid because it was store policy to hold on to the money for 7 to 10 days even though it was in the preauth status.I spoke to instacart as well and they had me on hold for 15 minutes while they tried to get a hold of delivery person. They could not reach her and said they would call me back to let me know what happened.So the resolution is that there is no resolution. I never heard back from Kroger or Instacart so I don’t know what happened with the delivery. I hope nothing happened to the delivery person. I do worry about that. I am out the $296 for the next week and a half and have no groceries. So just be aware that if something happens to your order you will not get new groceries or a refund for 7 to 10 days.
Kroger’s is like being at home. The best atmosphere while shopping. It is wonderfully filled with good smells, people greeting one another and always staff ready to help. One of my favorite places to shop. Prices are reasonable and considerate of family shopping. Thank you Kroger’s for standing above the crowd.
The pharmacy at the following location (6417 Columbus Pike, Lewis Center, OH 43035) will not honor Good RX per pharmacist Sarah. 2 days prior Good RX was honored and then was not. The pharmacist was rude and unprofessional. Kroger grocery its self is great, just not the pharmacist named Sarah. She would rather you pay top price then to work with your budget needs. Due to this, we are no longer using the pharmacy at Kroger, congratulations Walmart you now have our business. Sadly disappointed!
One of the only Kroger’s Super-centers in my area. Back when I worked for Kroger’s I would leave my store to come to this one because of the HUGE selection and the fact that I got an employee discount on a lot of the clothing 😂 definitely recommend checking this Super Kroger out. It’s like Walmart but everything fresher.
Huge variety in this Kroger Marketplace. Pro tip: Order online and do clicklist pickup. They usually have a coupon on their website to get this service for free if you buy certain items. Love that theyll shop for me and load it straight in my trunk. Perfect when I have the kids in tow.
I am always at this Kroger Market place and always swinging through the self checks. Kathy who is ALWAYS working the self checks is the most amazingly friendly woman ever. No matter the stress level I have seen her under when there she never fails at giving every person her undivided and patient attention. Kathy deserves a huge raise and employee of the year! Love her.
Drove 20 miles round trip to purchase groceries at what was once was a GREAT store. Today I could not get help, personally bagged eight bags of groceries (no bagger) and unknowingly bought soy dogs with an expiration date of 12.20.2019 ... two months past shelf life. Never again!
Best Kroger in the area, hands down. Worth the small drive up 23 from Polaris, the size and selection cannot be beat. Huge, diverse selection of hot and cold prepared foods including sushi that I get a few times a month, great beer and wine selection, surprisingly robust kitchen and housewares selection too.
Super Market Kroger......Its one of the Best stores in the area. Super Store has many more deals than other normal Kroger places.Kroger is the only store not feeling under the heat of growing competition between other family grocery stores....This is not just a grocery store but has everything a home needs.Very nice staff and well maintained store at a very convenient location catering to very very huge growing part of the city.
The store itself is huge, is going through a renovation which is odd considering its not too old (whatever floats their boat). That being said its hard to give a good current review. The place is all out of wack, things are moved around. Thank goodness for signs. They have a beautiful deli and bakery, a lot of choices on freshly prepared meals. Since it is a marketplace they offer a large selection of household goods and clothing but I think its better to go to Walmart for stuff like that, unless you want the fuel points.
Nice selection and incredible atmosphere, but only 4 stars because we came for a rotisserie chicken and they had none on hand at 3:30pm even though they had a sign stating a guarantee for rotisserie chicken between 11a to 7p. And when I asked a question, no one seemed to care. Such a shame.
I have used Kroger’s ClickList and have over all been happy with the service. My suggestion would be make more times to pick up available. It is frustrating when I can’t pick up that day or the next day. I know they have worked harder to make sure produce is picked fresh. This service has been a tremendous help for my family overall. Being 9months pregnant life saver!
It takes a community to pull together in times like this. To walk into Kroger and see the guy checking in minute clinic sick people without a mask or gloves shows a level of disbelief. Shame on you. I will not shop here anymore. The level of disrespect to your shoppers and your community is beyond disbelief.
All of the staff were very helpful and nice however the other customers were rude. From the time we walked in the door until we pulled out of the drive it was like we were always in someones way. We were not able to stop and look at an item without another customer pushing us out of the way. If we were able to go in and have a good shopping experience we would go back but since you cant change other people we will not.
The ladies who put together the thanksgiving feast where awesome...Had an unexpected death in family and I walked in and they totally took care of me and my family. I think it was a lady named Linda and her mgr. and the Mgr. of Kroger...they were all so wonderful and even offered another Kroger in Mt. Vernon that could help if I called them. Thanks again...Food was wonderdul!
I went there to get a birthday cake for an individual that I work for. The lady I talked to was less than interested in helping me. She half rolled her eyes actually when I asked her a question. The selection of the cakes was good but the “balloons” on the balloon 🎈 cakes were shaped weirdly and didn’t look like balloons at all. Or maybe it was my eyes that saw different things.
Many vegan and organic choices, much more than Walmart. Super friendly staff. Better shopping experience than Walmart, although Id prefer Aldi if it offered more healthy choices because of small store experience it makes it really sweet and easier to shop. Higher prices I didnt mind but I use the member card to reduce it.
The produce at this store is sad! Walmart and Meijer have better produce. I have had the manager order special products for me and then I never hear from them. Meijer, Giant Eagle and Walmart all carry the product I was looking for but not Kroger anymore. Since the remodel the product selection had gone down hill. Wish this wasnt my closest grocery store.
Cancelled. With the bar and wine tastings, this used to be the hang for my family and I, and whenever I would come back home to visit, this was one of the spots to go. But after I heard that the manager disrespected my mom, I had to change my rating. Fire that manager, apologize to my mom, and get it together, and maybe you will get a five star rating from me again. Cmon Kroger!
I am all for charity but time we walk in that store theyre wanting you to give money to some charity they believe it. Rounding up for the food bank okay good one make sense its grocery store . Then MDA. One time it was for a retirement home. What!! We go in two and three times a week because we like things fresh. Not to do charity work or give more money to charity. Understand you do not have to give. If you want to do a charity match dollar for dollar. Or stop asking your customers to him.
They had very fresh produce, great selection, and most of the things I needed were in stock. The only reason I am giving 4 instead of 5 stars is because I had purchased over $300 worth of groceries and miscellaneous items, and they could not fit all of them back into the same cart with my 2 year old daughter. An associate helped push the other cart out for me, but didnt help unload my cart into my vehicle. We just moved here from Indiana, and everytime Ive asked for help from a Kroger associate in the past, they help push the cart and help me pack my vehicle. Maybe thats not an Ohio thing. I wouldnt normally make a big deal out of it, but Im 10+ weeks pregnant with awful morning sickness all day and night. So the help would have been very appreciated. I dont think this will stop me from shopping here, but Ill make sure to bring my husband next time.
I called Kroger because a friend recommended them for wedding flowers. Once I reached the floral department the lady asked when my wedding was, I told her this upcoming (2018) June. Her response was “well I don’t really know who’s going to do your flowers because I won’t be here I’m retiring.” I understood this to a certain extent, however the lady was no help to me at all. I would think a business would say “oh ok, I’ll Ben retired by then but I can see if there’s another store that can help you” OR SOMETHING. Anything would’ve been better with nothing. Not to mention she was rude about it. I will be taking my 1,000$ flower order else where. Way to lose business.
Make sure you check the date on anything you buy, they never rotate out the expired stuff. Produce is poorly managed, over ripe, bruised etc. Dairy goods are always out of stock along with a lot of other things. Never have enough cashiers. The Kroger in Sunbury is 100 times better.
An employee accused my daughter of stealing while my wife and her were shopping. She was struggling to hold items she was getting to bring back to the cart. The employee held her against her will, took her phone from her and scared her to death. Store manager apologized for the employees actions.
I dont know what it going on right now with their reorganization but the store is an incredible mess and every week, things are in a different place. I am about to go back to Giant Eagle, even though they are slightly more expensive, so I dont have to hunt for basic needs like bread and Advil.
Total reviews rating 4.3
199 Reviews for Kroger 2023:
Review №1
2021-09-06I ordered food trays from the Kroger Deli, using the web site. I chose 3 sandwich platters, a cheese platter and a veggie tray to take to a family who just lost their father.The pictures on the internet, and the item descriptions were a great assistance in making product selection. When I picked up the order I was so pleased!!! The food and the prices are great!!! The deli associate was so friendly and professional!The actual food platters are much nicer than pictured! I will choose Kroger Deli many more time to come. Best of all...no work for me!!!
Review №2
2022-05-29The Pharmacy at the Lewis Center store is fantastic. All of the technicians are very good with all of the customers that come in and out of there everyday.The Pharmacist Rachel is totally on point and has exceptional people skills.
Review №3
2022-04-25I walked around aimlessly, because my sister did not give me a list of what she wanted.I bought pretzels and 8 12 packs of beer (K-Rogers has a great selection of brewski.)She was not happy about it, but hey that is what happens when you dont give me a list.She wanted me to reimburse her for my purchases, but I told her to go take a flying leap.I bet she never sends me there again without a list.I am so glad that I was able to help her with her real life education.I am including a photo of some of the beverages I bought.The apple-blackberry brew was the best thing I have had since I discovered Leinenkugels Summer Shandy.I was going to buy some hard liquor but the did not have the magnum bottle of Bacardi rum.All in all, it was a great trip.
Review №4
2022-04-03Beautiful store, horribly managed. Don’t bother doing clicklist. They will not inform you your order is delayed until you are there. Or will advise the wrong delay to time. Management doesent care or accept feedback. As a parent of two small children their attitudes surrounding the inconvenience and disrespect is so alarming. I won’t be back to this location.
Review №5
2021-11-25Just had the best experience at this Kroger. Thanksgiving morning...hardly anyone there! :). All employees stocking the shelves said hello and the shelves were filled! I especially enjoy chatting with the Big Cheese,, Deb, in the special cheese section. She is knowledgeable and shares delicious suggestions. AND to top off my experience, a young man named Tyler was my cashier. He was personable, eager to help and very customer service oriented. I wish he could give lessons to others his age. There is nothing wrong with being nice, cordial and helpful...it will get you much further in life. Thanks everyone for starting my day off with a positive vibe!
Review №6
2022-01-19This is a big Kroger with a Starbucks, Bakery, Seafood and Meat departments. It has two aisles of beverages. The Floral Shop has staff to customize items. Staff is ready to help.
Review №7
2021-09-23Kroger’s payment system just went down for about 10 minutes. There was a huge back up at the self check out registers. Madison was the Kroger employee managing the self check out process. She handled the very overwhelming g situation with grace, efficiency, and kindness. I just wanted to give her a shout out.
Review №8
2022-01-12In solidarity with the striking workers at King Soopers (a Kroger brand store) in Colorado on Jan 12th, 2022, I will be avoiding all Krogers and shopping at Meijers until the strike has been resolved.
Review №9
2021-08-22This is the third time my pickup order wasn’t ready due to staffing. I’m in the customer service business, so I understand the staffing issues were all facing today. But 12 hours to put together a $60 grocery order is totally unacceptable.
Review №10
2020-06-08Good place to buy all items and well organized.