Kerbside pickup
Yes
Kroger in Cincinnati
Categories
Location on the map
Cincinnati, Hamilton County, Ohio, US
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Passport photos
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Recycling
Plastic bags
Yes
Payments
Cheques
Yes
Debit cards
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 513-271-1260
Site: https://www.kroger.com/stores/gr...
Site: https://www.kroger.com/stores/gr...
Opening hours
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Kroger in other cities:
Comments (151)
Nice Kroger with a great selection of goods. Parking can be a little bit of a headache due to the layout of the lot and can be a little dangerous as well.Drive slow and watch out for pedestrians and Kroger employees criss-crossing. Staff is very friendly and helpful as with most Kroger locations. This is NOT a Marketplace. It also does NOT have a separate wine/beer cellar.
Recently hired manager “DeDe” has been little to no help almost every time I have come in. Took 15 minutes for her to get to the front desk so I could exchange my propane for a new one. Seemed unhappy and I will not be returning for some time. Perhaps a new job would suite her well
Clicklist parking is at the back dock, not accessible from main parking lot. There is an appalling lack of signage to indicate this. It was not mentioned in the confirmation emails. I waited over 5 minutes at the customer service desk before someone appeared and I could ask about parking. Plenty of signs advertising delivery & pickup, but nowhere did it explain where. Even though this is the closest Kroger to me, I will not return
I stopped in for the first time and will never go back! The cashiers were rude and I didnt get a receipt and I wrote a check and they didnt show me the check or have me sign it. The bagger just leaned over thr counter and threw my stuff in the cart. He left things out that I just laid in my cart to get out of there. The only department that was friendly was the deli department. I have shopped at kroger for more than 20 years and that is the worst shopping experience ever!!
This location is always clean and the employees are always friendly. Its smaller than Hyde Park, but that is why I like it. There is still no lack of product. A great neighborhood grocery store.
In the grand scheme of grocery stores, this grocery store is fine. But when you take a step back and realize were in Krogers HQ area, one might expect something a little more awesome, prototypical, different - like some of the amazing ones Ive seen in the Atlanta area. This Kroger, however, its basic. It provides what you need for the most part, but still significantly lacks brand diversity found another large grocers. Some reference points for aspirational grocery experiences are Wegmans, Kings, and Publix flagship stores.
A woman had a bag break and broken glass and liquid was everywhere (at the cash registers)... It seemed to take forever for an employee to come and help. It took me and another shopper cleaning up the mess initially just to make it safe. Cashiers generally have an unfriendly demeanor.
Had to wait mire then 5mins in self check-out for girl to come get my coupon cause she was too busy talking to someone and playing with their kid to do her job. Not the first time Ive had problems with this employee.
Good produce section. Layout of the store is strange compared to other Krogers. Store management was a little aggressive--i went in right before closing, without knowing it.
Its OK, its a Kroger. Kroger discontinues brand stock every week as it expands shelf space for their own, growing, various items manufactured for their stores. I am disappointed almost every time I choose to shop at Kroger. Its not a pleasure like it used to be. Fortunately competition is happy to try suggestions to carry stock that Kroger discontinued. Additionally the items they try to clone and dress in their Kroger brand labels, though usually cheaper, are never as good as the original brand name products.Ho-hum.
5pm and salad bar had no salad, veggies, completely empty. Never going back. Never had this issue with any Kroger ever... except this one.
USUALLY I like this location. However today I was asked to leave by the store manager Mike Meadows. I was trying to take advantage of the 5 for 5 Mega Event Sale. Buy 5 Tide Pods and receive an additional $5 off. I had 5 Tide Pods and 1 body wash. Mr. Meadows followed me and my companion to the checkout and said we were not going to clear his store out. Refused to accept my 5 coupons and told me to leave. The shelves were stocked AND you have to buy 5 to get the addition $5 off to take advantage of the deal Kroger is advertising. I felt singled out, and disrepected with the way he dismissed me like my money was not good at HIS store.
Looking forward to a great Saturday dinner. No king crab legs...Ok how about live lobster? No. Ok I guess Ill just buy this frozen shrimp. Lets see, I need garlic... Oh great... The garlic bulbs are about the size of an acorn at 3 for $1...I give up... Ill eat out...
Store is always clean but the click list could be improved. Always missing items then return to the store within a an hour and items are available
I was there as an Instacart shopper, and since the app was telling me wrong aisles for different things, and so I went up to this one worker who was in meat department wearing her blue polo shirt hair net, and name tag, and I started que her where the Psst...assorted jello was, and she told me that she couldnt help me because she was shopping. Really, she couldnt at least just point in the general direction. Also, if you are off the clock, maybe at least take your nametag and hairnet so people dont keep coming up to you.
The manager physically threatened me in retaliation for reporting the pharmacist to the state pharmacy board. The pharmacists violated my privacy, I reported them to corporate and the state. Their names are Sue Crane and Amy Phillips. Do not, under any circumstances, allow these people to access your medical history. Sue Crane called me several times on the phone today to issue death threats against me. I have an emergency protective order against her and the stores manager. These people are psychopaths.
Absolutely the best kroger bar none, not perfect rather shop there than any where,,theres rick on the new Clicklist, what a helper he is, the whole frontend good workers best deli service anywhere, not perfect ,happy customers everyone is so help full and the store and there bathrooms are clean good job madeira, and theres better management today than before,
So my step daughter worked here and they fired her for her mental state she was having a bad day one day so on her break she went to the restroom and cried after her break she pulled it together and went back to work she goes to work a couple days later they pull her in the office and told her they had to let her go because she needs to work on herself which is very illegal yet when they hired her they acted as if they wanted to help people like her they hired her knowing she had these problems
Terrible location. Unknowledgeable staff, worthless management. 3 employees didnt know Ciabatta bread was. 2 separate employees didnt know what wonton wrappers were.
The Scan, Bag and Go is completely fantastic. Which is good because the less that you have to interact with staff here the better. Grumpiest bunch of people ever.
Its a nice normal Kroger. Not one of the Super Stores, filled with stuff you dont need from a grocery store. Easy in and out.
I use this Kroger for the click list. But I am not super impressed with the produce I have gotten from there. My lettuce was a little wilted and the carrots/celery container was not sealed. Really frustrating.
Very small for a Kroger. Parking is horrible, they have such a small lot. Its very out dated. You would think theyd make it look nicer seeing as it services the wealthiest of Cincinnati in Indian Hill.
I love this store and its team! I have been going to Kroger in Madeira for 30 years, and never had a single problem. 😀❤️
The First/ Third Bank is across street, rather than inside. Very friendly staff that take you right to the item I asked for aisle. Produce very fresh
Thus Kroger is small enough to get around easily. It does have limited checkout access with a cashier.
It is a decent store. The prices are not Walmart level, but they are fair, and it has a pretty good selection. For the area it is a good go to store.
Poor parking availability, clicklist employees EVERYWHERE with big carts that block your way. Do NOT recommend this Kroger
Smaller store with less selection but easy to get around and get shopping done without distractions. Friendly staff.
Really nice kroger, great selection. The only downside is when its busy since the isles are small it seems really crowded and is annoying to shop.
Staff have bad attitudes first time shopping there will not shop there again!!!!!
For the small town of Madeira, this is the most local and convenient place to grocery shop. Fair, but not amazing prices and decent selection of produce and baked goods.
Jeff and DeDe at the front desk are extremely rude, many patrons have also had the displeasures of dealing with them as well.
Jeff and DeDe that work up at the front customer service counter are extremely rude! Apparently tons of others have had the same issues with these two.
The service was good, no wait, very closed in & small store feeling. I only went to this store since it is close to my work.
I was surprised at what GF and organic products they did not have for such a big store in an affluent area. I did find them at Walmart.
Great!! Perfect size, clean, and well stocked. Always a good shopping experience.
Its an upscale store; however, the customer service, especially in the self checkout lanes, arent upscale.
Average Kroger size and selections. In and out of the parking lot is difficult due to there not being a stop light.
The pharmacy tech was pleasant as always and the pharmacist Amy was very helpful with a question that I had.
Has everything a grocery should have... All the employees are very nice.
Small and terrible selection. I live 2 minutes from here, but drive 15 minutes to another kroger for groceries.
This Kroger always seems to be very well stocked and I can always find what I need here.
Much better than the kroger I have been going to for years.
Great prices, smaller so it is not so overwhelming. Great organic selection.
A good size. It wont wear you out going up and down the aisles.
Very. Easy to find the items I wanted. Clean store.
Great location, not too big, not too small. High quality selections
This store is a cluster. So unorganized. I absolutely hate shopping here for my parents.
Have you been to a Giant Eagle? ingles? .... maybe wegmans. But you’ll pay 20% more
Love this Kroger. Its not the biggest, but its got everything I need and its in a great area.
The customer service is always outstanding. I go out of my way to visit this location for all of my shopping.
The hot deli was fantastic and the employee was very friendly.
Nice associates but building needs updated. Not a lot of choices
Small. Not as many options .remodeled to make produce section bigger. Wasnt necessary.
Its a grocery store. Get a life Google. I have to admit it is a fine grocery store.
They had good selections and the staff are friendly and helpful.
I went to Madeira Krogers. Big, beautiful store. Friendly staff. Love it!
Nice selection of foods. Easy self check out.
This Krogers is the friendliest food store in the city.
The store is fantastic and the staff is top notch!
Jeff and DeDe that work the front end customer service desk are the rudest two employees ever.
Not as big as most Krogers they close at 11pm others near by stay open longer
Staff are hard to find and often unhelpful. The manager Mike is nice however.
I always go to this store as it is near my house. I can count on it to provide what I need in a fix-
Great store. Great produce and bakery items,
Not getting certain things here.had to visit multile stores.
Madiera Kroger is Great. The Parmacy is excellent and quick.
Always find what i need and new stuff ive never seen
Only2 checkout aisles at the 5:00 hour! The store was packed!
Love the atmosphere and the workers there are very helpful.
Slow, long check out lines. Do it yourself bagging . Poor run store
Best Kroger around, but very bad cell phone reception inside
A lot to choose from! But the queue is pretty slow
Prices were to high compared to Kroger in hyde park
Always go to this Kroger..have everything and the people are very friendly!!
Always helpful, good produce selection
Very limited brands compared to other Kroger Stores h
Great store, easy quick shopping
Very friendly staff. I shop here regularly.
Because they always have what you need
Tiny and quaint, the parking lot is a bit of a challenge
Good prices and free Wi-Fi
Good store. Parking tricky
Ok to day. I wish they would not changed any more.
Good small Kroger with few frills
Too many out of stocks. Too many Kroger brands.
Older Kroger. Clean. Serves needs for small community of Madeira.
Easy to navigate, relatively painless shopping.
Pretty cheap place for candy and most junk food
The selection is limited and prices are more expensive because of the area
Need more non-P & G products.No box Ore-Ida potatoes???
Nice, relatively clean store.
Has everything I need, when you find something missing at your house
My favorite Kroger in the city.
Nice, clean, and nice, helpful employees.
Prices on most items are great
Nice Friendly Clean Store
It was ok people nice and friendly
Ok shelf stock for Sunday afternoon
Conveniently located and good selection
Jeff at the register was very rude
Constantly crowded, very little parking
Nice selection of gourmet foods
Very clean and helpful staff
Great place to shop.
Easy access convenient location.
Great people. Great selection.
My favorite hometown grocery store
Empty store no waiting
U do all of my Krogering here
Great selection of beer.
Very nice Kroger!
Nice and still small!
Not too big and not too small.
Always clean, always helpful
Great wine selection
Always helpful employess
Great local Kroger.
Clean and never to crowded
Great store!
Marketplace. Good stuff.
Exceptionally odd layout
Small. Limited choices
ONE OF MY FAVORITE
SLOW!
It has what you need
My hometown kroger.
Found everything I needed.
Good produce.
Always what I need.
Ok
Ww
Great grocery store
Peaceful
Great
Love Kroger
Average Kroger
So clearly not comparable with Italy
You find what it takes
N-A.
Total reviews rating 4
151 Reviews for Kroger 2023:
Review №1
2019-09-25Excellent service from staff. I believe the employees name was Weston. He noticed me looking around in the produce section and asked if I needed anything. I asked if the asparagus was gone and he apologized for there not being any out, saying he would be right back. In less than a minute he was back with a cart of asparagus and other produce. This is a great Kroger with wonderful employees.
Review №2
2022-03-20Avoid if you can. Horrible pickup experience. Followed all directions only to finally be told after 25 minutes that our order was misplaced. Went into the store to try to resolve with the store manager- who refused any help.
Review №3
2021-02-28Vary disappointed I came in at 10.55 and the guy there say we are closed when they close at 11 witch is also wrong on there web site witch said midnight. The guy there whose name was John said you need to leave we are closed. This is unacceptable since the time was not 11pm and i had my things in the cart. for sure a negative experience. The doors where also open and they had people inside looks like he just did not want to wait. Fix your issues kroger I dont leave negative reviews but this is just crazy
Review №4
2022-04-01This store continues to disappoint especially the pharmacy. Very slow staff. Long wait even though there were not a lot of customers. Extremely poor customer service skills.
Review №5
2020-10-25I was in my local Madeira Kroger today at 1230 on Sunday. We were treated to a middle age woman marching around not wearing a mask. Please enforce the mask requirement or I will shop elsewhere. There were several children in the store and a woman who had recently completed chemotherapy. Seniors in their eighties wore a mask. This is unacceptable in a global pandemic. Please put your workers and shoppers Heath before the interests of these crazy pandemic deniers.
Review №6
2020-07-02They made my EIGHTY-SEVEN year old mother-in-law bag her own groceries yesterday afternoon! After the cashier scanned all her groceries she had to bag it all by herself. No one raised a finger to help and there was a line of people waiting. We’re going to take turns picking her up from now on and taking her to Aldi’s!!
Review №7
2021-11-27Produce and meat employees were very helpful and got me some boxes to use as I am moving, wish I had gotten their names !
Review №8
2013-07-22I love this Kroger. A lot of great produce, and a great selection of specialty items. The cheese counter, fresh sushi, and customer request are are some of my favorite spots. The eat-in deli area is beautiful, and the service has always been really good. My biggest issue with the store is that it is a cell phone reception dead spot.
Review №9
2016-10-10Where to start... Consistently the slowest employees of any Kroger Ive been to. Deli orders that take 20 min to fill with 4 people in the deli and almost no customers. Over half the checkout lanes are self service. Parking lot is an absolute mess. Kroger of last resort. Even the location in Mariemont is better.
Review №10
2016-12-28Terrible help from the manger. No attempt at providing customer service or satisfaction. Stock is worst of all stores and no attempts to improve items that are requested. They are a basic store with slow service and no assistance from the managerial help. Michael Meadows has told me he does a good job and I could complain away, it didnt matter.