In-store pick-up
Yes
Kohls in Mentor
Categories
Location on the map
Mentor, Lake County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Highlights
Active military discounts
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 440-354-5800
Site: https://www.kohls.com/stores/oh/...
Site: https://www.kohls.com/stores/oh/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
Comments (199)
They have redone the Mentor store.Theyre purse and wallet selection has been spread throughout the womens clothing sections. They are no longer all in one area. I preferred when they were all in one section of the store. They have also decreased the choices on them. Slim pickings!The toy section always looks like a tornado went through it.The staff is always very pleasant and helpful. Lines are long but move fairly quick.Staff at the Amazon return area are also very pleasant and helpful.
Decided to go to this Kohls in Mentor, Ohio when I was on an errand helping a family member. These photos show the general idea of the whole store. I understand that it probably gets busy, and they’re short staffed, but this is ridiculous. Cashier was friendly and helpful though.
They have so much stuff that it was a little hard to look for certain things and I had a hard time finding an associate to help me...but had great items for a great price....just needs cleaned up a bit
Kohls in Mentor Ohio is large and very well stocked with what we need, EXCEPT for spring jackets and slip on shoes with treads and water proof tips... but anything else we found very easily.
Not as good as it used to be. Fitting rooms had so much dustballs on the floor. I understand they are short staffed but I felt like I was on a thrift store.
Just a pretty average Kohls. Prices are okay. Clerks were friendly and gave me a good sale. Has progressively gotten nicer over the years.
I used to love this store as it was the only decent place to find mens clothes but lately mens selection has shrunk and store isnt nearly as clean as it once was.
Terrible selection of mens suits. The pants were all mistaken Size 42x40 was on the 38 hanger. Glad we checked!!
Great place to shop! Lots of great styles to choose from. Lots of cute female clothing!
Kohls is a game I dont often get into but I know a few who do. Occasionally I do look around but it has been 2 years since I last found something. My reason for going today was to make an Amazon return. The one person they stick near the back in a teeny made up space, is super efficient!
Poorly advertised quilt on line led me to believe that it was big and fluffy. It wasnt. It was paper thin. Kohls would not refund the shipping. I will never shop there again.
Bought a coat on Kohls.com. Will NEVER shop there again. When the coat arrived it was the wrong color and the wrong size. No receipts in package so I took the order history from my Kohls account to return it. First they gave a hard time because it was not what the recipt had listed - no kidding, thats why Im returning it. Then because they had to change the order to fit the actual product delivered could not reimburse the shipping cost. If it was something I just didnt like after getting it I could see not returning the shipping cost but they sent the WRONG PRODUCT. The employees at the store were super nice but the business practices are horrible!
I like the brands that Kohls sells but this store can be a bit unorganized at times. The clearance sales are awesome. Cashiers are always kind and helpful. I shop here almost monthly. Its my go to store when Im in a pinch for a last minute gift or need retail therapy.
Great store. Huge selection of clothes, shoes, etc.
I got a air fryers 4 gift for Christmas and it broke I took it back last week to get it replaced this is the first week of April they just replaced it with no questions asked I love Kohls
Well I was looking for a wine bottle cover. The kiosk in the store ( free shipping when you order on the in-store kiosk) said it was a available. I had two clerks help search and no Halloween wine covers. Waste of time, cuz I started the journey from home. Also, its great that Kohls accepts returns that you want to send back to Amazon. The clerk was the only one not friendly. However, it was 9am. She did what I needed.
Prices are not on much of the electronics nor posted. Stocking stuffer type items are poor quality for a premium price. Aisle ways are filled with extra merchandise to the point that people are getting frustrated if another customer is where they want to look. I expected better quality than what I am seeing here. If you have loved ones with a wheel chair who needs to shop skip this place they will only be druatrated in not being able to fit between racks. Forget about going through the mens department it looks as though merchandise has been thrown every where. Floors, over racks, it is a mess. Very disappointed. Strange attire also found for a very high price. Wild suit jacket available if that is your thing.
Mentor store very disorganized. Signs are not clear to direct you to the correct department.Carts a not convenient for a handicap person on a cane, they should be full size. The main door to get out does not open automatically. I had a cart full, and have a hard time walking, had to go out the in door ,which was automatic . All merchant need to get together with the disability act.Thank youJudy Fox
They have great sales and, I had a 30% off coupon I received in the mail with my Kohls Cash to make it even better. The shoe selections were awesome. There were great gifts for Fathers Day too.
I have a credit score over 800 and could not get a credit card. Weird.
First time chopping in 3 years went two other stores shop for mens underwear I found some underwear at Kohls Adidas three packs I got to the cash register after waiting in line for half hour $96 for the underwear Im in shock for three packs of Adidas Im sorry I didnt look at the price I thought they were cheaper stuck now
I only go here for Sephora. Its a decent sized Sephora with a good amount of inventory and the staff is super helpful.
Always great selections, Prices are reasonable, love to come here when we have our discount coupons for some great deals
Customer service here is terrible. The Fairview Park and Macedonia stores are much better. They are also better organized with their clothes sections. Came into the Mentor store a few days ago and was trying to buy 1/4 gold toe socks for extended size. Online it said they had some in the Mentor location. I went to where their socks were after looking around for 10 minutes with no one on the floor to help me. Did not see any at all. I went to one of the cashiers and asked if they carried any in stock anywhere because it said online they do. She looked puzzled at me as if I was asking her an advanced calculus question. Like maybe she couldve gotten help from someone else whos been working there longer or a manager. I explained to her exactly what I was looking for and she made up some explanation saying whatever is out there is out there or sometimes they run out of stuff, which I cant stand. She was just trying to get rid of me and keep the line moving, didnt bother to ask anyone for help and stared at me and made me look bad. But thats what happens when you hire high school and college kids to work at your store.
Good merchandise selection and register girl was great and very helpful! Overall nice shopping experience for the holiday season!
Very nice staff wonderful shopping place
Ehhh not really a big kohls shopper. Was looking at clothing prices were high i was shocked. Although I got a awesome ugg bed spread. On sale. I love returning Amazon stuff there.
Great prices as usual on clearance items. 😁 Things have moved around but its worth searching for or asking a staff member. Love Kohls!
Still easy shopping, good merchandise choices, reasonable prices. Got to love Kohls.
Its ok they remodel and took out the jewelry section.
Surprised at how much I liked the clothes there. Good selection
I wonder if these managers will ever stop treating their cleaning crew like the dirt we walk on. Has been going on for YEARS. they love running the cleaners out the store smh I will NEVER shop here again. I WILL make it known that’s how they treat people.
Huge selection, clean store, helpful staff
Clean, never extremely busy. Relatively nice staff. Highly recommend trying on clothes prior to purchase in case you dont like it, otherwise have fun in the 20 minute customer service line.
Picked up a package for my family at this location
I love Kohls, just like admiring all the stuff and occasionally buy some. Great pricing and the coupons make it even better. Big parking lot helps
Love the sales...30 percent off, and Kohls cash and Kohls rewards make for some great buys
I was somewhat disappointed when I walked in to find out that the jewelry department has been eliminated at the mentor Kohls. One of the big reasons I would shop there is for their watch selection. They have all the safety protocols in use and the inventory looked well-maintained
Was not helpful. Did not ask for sales coupon, said they had no knowledge of when or what sales were, store was a mess
Big thank you To Lynn in Customer Service and the young man bringing out curbside ( hes amazing...give him a raise) for helping me with a payment issue...
Returned Amazon orders. Got a discount coupon for 25% off Kohls merchandise. Bought two candles. Could not use coupon because they were considered Beauty Candles. What the heck is a Beauty Candle? I call BS and the store not wanting to honor a coupon. Not shopping here again. 😡
Mason and Debra have the best customer service skills ever!!! They are wonderful they went above and beyond and because of them I will be back to this location and feel comfortable shopping there. I really enjoyed my experience at Kohls
My sister and I went in there to purchase Birthday gifts for myself. Ended up buying a purse and socks. Extremely satisfied with our purchase.
Like kohls products but store was a mess. Understand redesigning going on but then they should close, get it done faster and then reopen. Not that easy to find certain things looked for.
Always find stuff I like here. Customer service is pretty good. Usually a long line but it goes pretty quickly with the amount of cashiers they have.
Was excellent as usual the cashier on I think register 2 was very helpful and so pleasant sorry cant remember her name. She was very helpful.
What a mess. Majority of product displays look like a hurricane has been thru. Nearly impossible to find what you want.
I have never seen the store so messy.All shelves were a jumbled mess.Looking for jeans?....forget it
This store has the cutest stuff for home decor. I love browsing through, looking at all the neat things and getting ideas. They also have a nice full figure section. Very reasonable prices and cute clothes. When youre a bigger girl, you dont want loud patterns showing your curves - Kohls has flattering styles. Combine all that with their constant deals and Kohls cash...Im a shopper for life.
Store has become very messy. So much clearance and its in such disarray. This hasbeen my experience last three visits. I used to like Kohls. Shopped there a lot. No more. Frustrating shopping experience and too many points and Kohls cash to worry about. Please. Just give me a good price TODAY, (forget giving me Kohls cash) and an inviting, easy to shop, attractive atmosphere.
Just went there to buy jewelry from the jewelry cases but the clerk told me they only sell it online. very disappointing decision that really turned me off. the decision cost them minimum $200 revenue tonight alone and much more in the future. ill be skipping your store while Christmas shopping the balance of this year. one more major mess up like this well never go back.
Well stocked. Things are clustered together.Kinda hard to move around in some departments but I found everything I needed
Kohls in Mentor Ohio is a wonderful place to shop whether you go into the store or you shop online theyve mailed me stuff for Christmas and I got it faster than any other store and that includes Walmart and Amazon anything that I had to take back there is no questions whatsoever they refund you your complete every cent without asking you any reasons I would shop at Kohls before I shop anywhere else
Walked into the store and there is no flow to it. It seems like everything was displaced. Selection of clothes is horrible for men especially the big and tall section. More like a table then a section. Then comes the restroom. Look like a rest stop bathroom then a dept store. Water, lets call it water, was all over the floor. But to top it off someone was in there smoking marijuana. It did get me to buy a hoodie. So I guess the motivated selling tactic worked.
They wont let you try on the cloths before you buy. She said I could return them if I needed. I told her I could have purchased on line with another co. just has easy. It didnt make sense. Not happy!!
The store has nice items and employees but it is Not Wheelchair Friendly .All the price signs are at an angle you can not see from a wheelchair and it is hard to mover through the store as the Isle space is very small. I wanted to look at the jewelry but there was no way around the area.It is hard when your not handicapped in any way to realize what it is like to be soI hurt myself and have realized it is terrible for disabled people in stores.We have money to spend and are under served.
We got a shirt and a pair of pants seam to be good, was very busy with shoppers must be Christmas shopping.
Nice counter people very Thoughtfull
Does anyone work in this store??When I finally got someone to help me, he told me there were 6 left of the item I wanted to purchase. I asked where and he pointed to the box immediately below the display. I hod to prove to him it wasnt the same thing by reading the serial number off the box, which prompted a 20+ min scavenger hunt. Thankfully, however, he found one (covered in dust) and brought it to me, so at least it wasnt a waste of time.
Always a great place to shop. Great place for Amazon returns as well. Fast & easy. Customer service is always good too
This store is ridiculously crowded. And I dont mean with people! The clothes racks are so close together you can hardly get through them even with your little carts!Also, out of all the bras you have, I could only find one in the style and size and by the maker I prefer!!! I am and always have been very disappointed with Kohls. Margaret A Brittain
Open ur fitting rooms .people can touch clothing on racks whats the difference if we try it on there or take it home try it on and have to drive back to return it after it sits in my house for 2 weeks before I can make it back to the store . Open fitting rooms or done shopping there
Horrible!!!!!. Especially if you enjoy being ignored by the employees that work the jewelry counter. I found the watch I was going to purchase and I was excited. The lady working was with a customer so I was being patient. After about 15 minutes I walked away and bought the watch elsewhere. She couldnt even break away long enough to say Ill be right with you. I wont be going back.
I’ve been getting trapped into going here with the women in my life for more then 10 years. I’m glad they offer stackable deals and a large men’s clothing section. Service is sometimes slow but you always receive attention once you make it thru the line.Recently ordered winter boots online and chose the wrong size, exchanging them was quick and easy in store and the pickup notification came in less then 2 hours!
Awful! Awful! 3 clerks@registers, and a line wrapped around half the store. Many floor clerks throughout the store, yet no cashiers? Common and its Christmas Eve 🎄 I walked out empty handed. No 6ft respect either front to back in line
Nice store, very organized except for the shoe dept. There was a sale going on for every 50$ you spend you get 10$ kohls cash. I have noticed only during that time its kinda messy.
Huge department store with lots of deals and sales and coupons be sure and check the website.Be sure to double-check expiration dates on coupons and Kohls dollars as they expire really quickly.Our only complaint is trying to find a clerk when you need one as they are few and far between. ( just like most of the big box stores today)
Found my Skecher sneakers shoes. Love themCouldnt find for my twin.. she needs size10 wide, I was hoping to have marching shoes. Shes 4 mins older than me, and 2 sizes bigger. 🤗 She live further away, and doesnt get around as well as I do. So Im hopping to find some soon. 😇🙏🙏
It was ok. Some of the things were overpriced but they had nice things
I ordered 2 pairs of Bermuda shorts, one light blue denim, one dark blue. I received two orders of two in the mail. Could have been my fault but didnt think so. I returned 2 pair. No problems with the return but I ended up paying twice for shipping. Not real happy about that.
Well the clothes are nice even with all the fake/real discounts its really expensive
Great place, great sales, coupons. They also have some American girl items (mostly wellies wishers at the moment- 10/3/18) they usually get 18 AG dolls around late October - November. You can earn kohls cash on AG purchases at kohls and use kohls cash on AG girl products as well. This makes kohls a valuable place to shop for AG items and get it for less than AG. Even AG sales are no comparison to kohls cash & coupons - yes you can sometimes use certain coupons on American girl and Nike, under armor so on and so on. The coupons you want to look for will be $10 off any $25 purchase thus getting $10 off a $60 wellie wishers which is approx 17% off the doll than you receive kohls cash (if during earning period). In months Ive stalked ag online and havent seen hardly any discount even close to kohls.
Good quality clothes and homeware. Great prices if you look around for them. Big negative for this store would be the checkout times. Lines get extremely long. Could improve staff to keep lines flowing.
Never will do shipping from Kohls online ever again. Ordered 4 items, they were shipped together. Only 1 of the 4 items were included in the package. Online chat 3 times, get we need to look into this over and over. I never heard back from anyone at Kohls. Today I receive an email stating I got Kohls cash and rewards points due to a recent partial order cancellation. Umm okay, I didnt cancel anything. So I online chat again. Yep, they are not issuing me a refund for the missing merchandise or sending me the merchandise I am owed. I was forced to go out and re-buy the merchandise I never received. So I paid double! Not to mention, I had 2 other orders I received from Kohls that were damaged. I ordered a frame that was wrapped in deflated bubble wrap and put in one of those packaging bags. Uh a frame should be put in a box! Another order was barely taped, so the post office had to literally tape the entire box. Take a little pride in packaging things that people pay for! What if it was your order that was received screwed up or damaged. Extremely annoyed and disappointed with Kohls shipping. If I order anything in the future, I will be doing store pick up.
Khols is Kohls. Not much to say about it. I do like the stuff you can find on sale though. I managed to replace my entire polo collection for around 100 bucks. Not too bad if you ask me. Ill be back soon.
No hassle shopping for infant clothing to home goods. Lots of choices to fit your budget in each department. Sign up for sales fliers or use the app for extra savings that can snag you some really great deals.
Ugliest mens shirts ever. Like seriously
You have to walk your children from the kids department half way across the store to the changing room if they are a boy. Makes me not want to shop here. When a multi million dollar company can not supply a changing room for the kids department.
Cashier helped us save even more than we thought we were eligible for. Sales associate was helpful finding the item we specifically went there for. Overall, great trip.
Kohls has always been loyal to customers. Their computers were down for a few hours and was greeted by a manager informing everyone of the situation and offered an extra discount to put what we found on hold since they couldnt ring out. Fortunately they came back up as I found my items and they still gave me the discount.
Overpriced, sloppy and everything is thrown in piles.
I love Kohls especially the Mentor location. Nice neat store and great staff!
Absolute worst costumer care service. Bought clothing and paid with a check, because we pay cash for everything. (We dont fall victim to their credit card scams) Wanted to return the items that didnt fit, and they said I can only have a merchandise credit, because it was a bank check. It has cleared the bank already, its been over a week, there were no coupons or Kohls cash used. There is no reason they can not refund my cash. Refused to do it.
A large selection of items. We looked for sheets and comforter and found both, separately for 50% off. Saved 104$. Such nice items too. The sections are clearly marked as well.
This store always frustrates me, sadly sometimes they have stuff I think I need but I always regret it.To start with, Ive never been greeted when I walk in. Despite the fact that I see workers idly standing by socializing. Ive also never been approached and asked if I needed help finding anything. I usually do because the layout just doesnt make sense to me.Id I knew of any other store with similar items Id shop there instead of here.
The security is out of control. I was using the restroom and one of the gentleman that works for you came in and was acting like he was doing drugs it was very strange. I was in the back trying to return some clothes that didnt fit. Just gives me the feeling of uncomfortable. I still have the clothes and just donate them and never go back. Wish I could give it a negative ratings
Its a regular old department store. Shelves are better stock than most stores
Easy online purchase and store pick up
Great collection! Kohl + SEPHORA makes this place wholesome.
When entering the store , I was greeted with a smiling face. I was then directed to the department I was interested in going. Check out was also a pleasant experience.
I have become very disappointed with Kohls. It is very difficult to find a clerk. When you go to customer service and ask for a clerk and are told one will be on their way, I left the lingerie area after waiting for an additional 6.5 minutes. The store was a mish-mosh of items here and items there. The lines to check out was extremely long and did not move very fast. I am not missing shopping at Kohls.
They have Kohls cash going on right now so you get extra cash for your next shopping trip. Nice little bonus and you can stack it with the 20% off coupon.
I love the selection of plain whitebread suburbia clothing and apparel. I pranked this Kohls and told the manager someone back in the back put a thumb tack in my shoe and I got gangrene and my foot rotted off and Im in a wheelchair now.
Whyyyyyyyy do you guys have such AMAZING deals and discounts?? Mason was awesome with his customer service, and made my impromptu savings of $242 completely worth it!! Omgoodness! You guys are doing things the right way!!!
Glad to have kohls open to public again. Got like $400 in closing for only $245. I would recommend kohls to anyone looking for sales on name brand merchandise. (Nike, Adidas, underarmor, Levis,)
Clearance shoe section was chaos. Plenty of decent stuff, slightly over priced if you dont get a store charge. Tried on a few things and the dressing rooms were clean.
Alright Kohls in the event of social distancing, having all customers congregate on one side of the store for check out is not a smart idea.. How about you spread the people out? Just a thought. Lines wouldnt be as long
I like shopping there and they have good clothes selection. 👍👍👍👍👍👍👍.
I found the cutest outfits for a 4yr old. I found quality workout gear for plus size women.
We shop here often and buy things that are on sale or clearance. These items are very reasonablly priced. Not alway great prices at other Kohls. For example we went to Kohls in Asheville, NC and the deals were no where as good as our Mentor, Ohio store. Well keep shopping in Mentor!
Im shopping for a dress and clothes for my children for my fathers funeral. They dont even have a cart to use to put my infant in....at least a safe one. They expect me to just rest it ever so perfectly suspended in air and go throughout their store and messy isles like that. Kohls obviously you dont target 30yrs olds with children.
Love the selection of everything in this store...some things kinda pricey but comparative with other stores. Great customer service!
Aisles are too close together. Cant get through without bumping into someone. Hello, were on a pandemic. Hadnt been there in over a year and wont be back! The cats dont fit through half the aisles and when they do theres always something on the floor.
Person i delt with was super nice and helpful.on the 13th she was working in prime returns. Thank youMuch nicer then last night. The girl was inpacent with me.
Great place to shop. Very helpful and friendly staff WHEN you manage to find one. Just like all the other big box stores.Btw great sales and a huge 30% discount when you open a Kohls Charge Card!
Id give the Kohls in Mentor Ohio a zero if I could. We ordered online and picked up in store. Got home and one item was the wrong size... no big deal it happens. Called the store and explained what happened (politely and calmly). The female on the line was rude and completely unwilling to help. Bring it back with the receipt, I dont know what to to tell you. Miserable experience. I am paying my account off and never spending a dime in a Kohls again.
Great store. Love that they have senior discount. Great customer service
A great variety of anything youre looking for.Employees have always been super friendly and helpful.EVERYTHING is on sale, and coupons and kohls cash deals just add to the awesome savings!
Great deals when things are on clearance and you have a 30 percent coupon. People who answer the phones are rude and they act like you are bothering them....called kohls 800 customer service and got better results for what I was asking for from the mentor kohls.
Moved the whole store around, cant find anything and there is more of a selection and luck on line...
Horrible experience with the cosmetics counter. They figured they didnt have to do anything and we were stuck buying what they wanted to sell. Thats ok. Ill buy from somewhere else and when they close their doors they can figure it out why.
Kohls is that happy place for moms trying to escape their kids. It has all the top brands and some unique to the store. Sonoma has the best wax melts and pjs. Lauren Conrad also has a beautiful line there with shirts, purses, and jewelry. And unlike any other department store they have Kohls cash which doesnt even have a minimum to spend. So you can have a huge wallet hurting spending spree to earn it then to spend it not have to spend an extra dime. Love Kohls.
Kohls in mentor was pretty off putting to visit. I had researched a dress short online for a friend and had all the info. When I went into the store I had a hard time finding an associate to help me locate the item, as the ladies working there were in a group laughing and talking about their nights before drinking adventure. They seemed irritated that I had politely interrupted to seek help. None of them knew the mens section well, and just shrugged me off saying maybe the website was wrong in saying they had the shirt I was seeking. A young lady associate walked away flipping her hair and said try walmart, and laughed. Very unprofessional and snide. Huge disappointment considering kohls usually high standards in customer care. Wont go back.
They were open tonight until 11pm, but no one is around to help and at 10pm they were shutting off about 1/4 of the lights... kinda hard to actually shop with sections of store without all lights on!
Has gone down hill since remodeling and new management.
Suspicious open ceiling tiles in the mens fitting room, right near a wall that is a stock room on the other side. Seems like someone may be able to watch you try on clothes to make sure your not stealing. If not, then its very poor attention to details.
Everything is hectic during the epidemic. I had to return items that didnt fit. No problem! Customer service is great!
I dont shop here often I am not the biggest fan of Khols for they are too pricey. The only good thing is Khols cash.
Expensive items that no one really buys. Nothing I like about the store really. Though I gave it two stars because they do have a small clearance rack up front with some good prices. Only reason I go there.
Went this day looking for hubby some slippers, but too close after Xmas so no luck. But recommend Shopping at Kohls. Always have sales.
Love to shop here great quality clothing and great prices
The stores appearance inside & out is very clean. All the workers/associates that work there are very friendly & are always available if you have a question or concern. Its my favorite store to shop at !!
Kohls is a nice store when there are sales, otherwise kind of pricey. Great assortment of clothing lines, jewelry and cosmetics.
Great selection. If checkouts get ling theres additional cashiers sent to the registers. I like the special deals the have. It fun to shop there.
They have clothing in my size now. Size 2x and above. Thanks Kohls.
Great place to shop! My experience at the Check out was even better. The cashier gave me 30% off when I told her I left my ticket at home!
My first time being at the store shopping for someone else and found to be a very pleasant experience very helpful courteous staff and a very clean and up-to-date store with clothes and toys. Keep up the good work Kohls
Way less gross then a J C Pennys these days
I love Kohls and all their clothing selections! Any size, shape and form is available. Plus,coupons and Kohls cash is always available
One of my favorite places. Love their products, such great quality!
Go to Kohls in Mentor. Marcias service was wonderful! Our whole family hit the jackpot when we went shopping there. Thanks again, Marcia and the team!
We did not find the mens shirts in the size we needed. We did find a few Easter presents.
I worked for Kohls when they opened in Mentor for 2-1/2 years. I know the products quality and where items that I purchase are located in the store. If they dont have what I am looking for, I dont really need it.
I had to dig through merchandise because it was just thrown up on the shelves. It was so disorganized Ill by past this particular store in the future. Plus the prices didnt match when merchandise was rung up.
Great price, much on sale. Clothes very good brands. Nice, personable and professional staff. Highly recommend.
I like coming here for clothes.Good selection.Good prices.Free Wi-Fi.Plenty of available fitting rooms.Clean bathrooms.There is always a wait at the registers. :(
I love kohls but I hate that the dressing rooms are not open. I have to try on clothes to buy them, so they lost a sale from me.
Cashier was amazing. I had kohls cas that expired on the 2nd. She took it and smiled. Was nice and friendly
Good store, very busy! Can sometimes find pretty good deals. Checkouts by the mens department always seem to be quicker.
It is that time of the year. Went late at night and there were 2 twelve year olds running throughout the store, where are their parents? I challenge anyone to try and get a cart down the extremely narrow congested aisles.
Nice store. Good sale prices today, particularly on bed linens. Very busy, unlike most stores at the mall 😞.
Lots of stuff on clearance. Very friendly staff. Not too crowded when I went.
Great service at the return section!
Great deals, huge department store full of friendly staff and large selections. Will be back for sure.
Surprised at how easy it was to do an online pickup. There was no line even on a Saturday afternoon! I was in and out in only minutes. Great experience
Nicebut starting to get way to many left over discount clothing
Much better shopping in store here than online.
With sales & your coupons you cannot go wrong on some pricing. Then $10 coupon for every $50 spent!! Win! Win!
Good sales got through the check out lines pretty fast
My favorite store, great service and such wonderful staff!
I got my husband a Levi jacket for a really good price with all my Kohls cash.
Good selection of merchandise, check out clerk guided me on my smartphone to get 20% off my purchase. Great place to shop.
Always a classy experience at Kohls. Sure it had a few negatives, but nothing to sneeze at. I like shopping there.
I like this store and they have good sales, I just wish their Kohls cash lasted longer!
Decent inventory, helpful customer service. Fun section of stocking stuffers and games in the back.
I really dont shop there. But I found what I need it there what I was looking for.
I had to return an item and it was effortless. I then purchased a few items with a wonderful cashier and my Kohls Cash. It was a great day!
Very nice store and clean the workers was very nice and respectful and kind . Ask you did find everything you was looking for Khol,s is a wonderful place to shop
Returned a coat I ordered on line. The size was mismarked. Short lines to return it. No problem whatsoever.
The store is always clean and the people are pleasant and helpful. I found everything I needed right away. Love this store!!!
Ok. Just had a return. Store was very hot inside. Long wait.
How can you buy clothes without trying them on. Especially Jeans. No wonder there is sooo much merchandise! This is ridiculous
Often have good markdowns plus Kohls cash and yes 2 you rewards. Nice variety of items.
Always great prices, fantastic customer service, and great things for home and personal! Very clean and well organized!
Went there for Amazon return
I love this store.Great place to buy clothjng,shoes,jewelry.Thet have mens and childrens clothes as well as household items!
Very busy, as Macys at Great Lakes Mall has closed.
They have some of the best cashiers. Especially Jessica and Esther. Two of the best. Love this store.
Bought a in t - shirt. For husband
Very few tennis shoes on sale, plenty of Nike there, support Kapernick but not our vets, what a shame
Kohls is one of my favorite places to shop. Great selection, even better sales, and Kohls cash (when promotion is active)!!
Went for gloves. Got 30% off with my coupon and was able to get nice lip balm as well.
Got a lot of great deals on clothes for the kids!
The deals are great and I can find things in my size without problems and their are so many y choices.
Great sales & finally found my shoes after looking so many other places. Great service.
Great great customer serviceTessa was very kind and helpful
Normally dont have an issue, but the lady at the return counter was pretty short with us.
Very helpful staff, clean store. Aweskme clearance section ;) No complains whatsoever!
I love shopping here! Hassell free, great quality selection, and a fantastic return policy.
I bought house slippers and wax melts
Nice store. Friendly staff. Lots of parking. Easy to notice from traffic.
Love Kohls prices, quality, specials, clearance racks, Kohls cash, everything except no electric scooters for disabled customers.
Everyone was very nice at the checkout.
There are a few quality deals here, along with unique lines that are fashionable and affordable.
Very clean and organized the rows are still very narrow that you have to back up when someone wants to get past you
I went there to return an amazon item. It seemed ok. The staff were all helpful.
Will not return here. Rude clerk at jewelry counter. Bought over 240.00 of jewelry and a outfit. Didnt want to ring me out.
Nikki was so helpful. She was friendly and knowledgeable! Thank you!Maura
Very clean, great place to shop!
Total reviews rating 4.2
199 Reviews for Kohls 2023:
Review №1
2022-06-02I love their petite clothes section. Quality name brands that I love. The store is clean but customers have made a mess of it. No one can fold or hang up what they looked at on a table or rack. Very helpful employees. Not enough workers for sloppy customers. Good deals. I do love all the 1970 look that just came out. Colorful prints. Flashback to Sr. School year. Hahaha
Review №2
2021-12-16Black Friday shopping! Place was clean and well stocked. The check out lines where long, but moved fast. So many cute items. Sales were so good, I got myself a queen size sherpa fleece comforter from UGG for about $80! So hard to get out of bed now. Lol
Review №3
2022-05-04Theyve redone their store and added Sephora. It seems much more organized now than before. Staff is generally friendly and if you can wait for their sales, you can usually get a good deal.
Review №4
2022-05-05Nice people work here. I am still struggling to understand all the rules, lol, in terms of all the cash programs they have, how soon you have to pick up online orders, etc. But for sure you can find anything you need here. Bit overpriced, but they give coupons all the time especially when you bring Amazon back.
Review №5
2022-05-07Was there on May 7rh looking for a specific type of work shoe and wasnt able to find them. However Vaughn came to my rescue and helped me locate them. Much much appreciation to Vaughn, really sweet guy as well
Review №6
2019-11-17Your perfectly average kohls shopping experience. Good deals on all kinds of home and clothing items. Great place to get quality cheap shoes! Some of the home items are made very cheaply so you have to be smart about purchases. Otherwise deals to be had!
Review №7
2022-01-05Best Kohls store in town! Mentor store has a great selection and is very organized. I used the curbside pick up a lot during Holidays and Luis was the best runner. I havent had any problems with exchanges or returns here. Love this store!
Review №8
2022-03-04I am not liking the stores refresh. It doesnt flow and the items are not versatile or unique to warrant the high prices. Does not seem to cater to all generations of potential customers. Not everyone wants to select from Addidas or Levis
Review №9
2019-06-13Decent store though beware of the prices. Everything is constantly on sale. So in reality, the sale price is the actual price. Otherwise, pretty basic clothing and shoes. Nike, Underarmor, Izod, and Chaps can all be found in the mens section. Beyond that, its a grabbag of off name brands. The clearance sections are a bit of a mess. Theres really no organization and clothes are on the wrong size hangars. So if youre willing to dig, you might be able to find the real deals.
Review №10
2022-03-05Very disappointed in clothing styles and boot selection at kohls for past few months. Dont know if they have different people now choosing styles but I used to love much of their clothes. Now most looks cheap, poor quality and ugly. Got rid if their jewelry dept so VERY disappointed in that. Only reason I give 3 stars instead of 1 star is because cashiers are always friendly and helpful and professional and I also like the return policy cuz they dont give u a hassle with returns. Great coupons and Kohls cash is always good.