In-store pick-up
Yes
Kohls in Dayton
Categories
Location on the map
Dayton, Montgomery County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Highlights
Active military discounts
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 937-848-6400
Site: https://www.kohls.com/stores/oh/...
Site: https://www.kohls.com/stores/oh/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
Comments (199)
No clothing options to choose from , same styles ever year . The workers are rude unpleasant just overall negative experience . Amazon return the lady who is tall with grey short hair and black glasses... didnt catch her name ? She seems very angry to do her job and I noticed she was bossing customers rudely at the cashier station . I wouldnt recommend this store to anyone and would recommend people to NOT shop here .
I love this store! Even more so with the new and improved!!
Looks like renovations or going out of business but what a mess! Everything is on sale.
Great, they now have free Amazon returns.
Store has been recently reorganized so things definitely werent how I recalled them last I was there. Im not a frequent shopper of Kohls but was able to find my bearings relatively well all things considered.Store itself was nice and didnt wait long in line and staff were all nice and didnt hound us to sign up for a Kohls card.Only giving 4 stars however due to Kohls everything is always on sale digital sale pricing tactics that I never can seem to put a finger on how theyre able to get away with.
Not a very good expierence. Treated like a bother to start off. Checked out and noticed I was over charged for some items went back in waited forever at service desk with no one in line. The lady was less than friendly and split my order in two so I wouldnt receive my kohls cash when I had spent $96 so just ended up returning it all and going to rue 21 for some Christmas shopping. Inconvenient and wont be returning anytime soon.
3/14/22, only 2 registers open on the opposite end of the store. No more kiosks to verify prices , or place orders. I looped around the mens section more than once and found zero billfolds. I guess they needed more room for all the pink and pastel colored mens shirts and shorts. No price tags on an item in the kitchen area, I had to stand in line some more to get the price at the service desk to get it, even though a less expensive air fryer was shown on their site.
Staff was helpful in finding shoes for 12 year old boy.
Always a good shop. The Amazon return hub could be much closer to the entrance though
I used to spend way too much money at Kohls but when they pulled My Pillow for political reasons I quit spending money there real fast.... stores shouldnt be political!! But I am sure they dont care, but I do.
Kolhs is a great place to buy in there clearance isle.
Horrible experience. Went to do Amazon return and the older woman working the station is extremely rude. Doesn’t even greet you, she just stares. It is so awkward it makes me not want to come back. She doesn’t say a single word. she also will be doing other things as you just oddly stand there and again doesn’t say one word. But once she is done she rudely stares for you to come up. this associate needs to be doing something that does not involve customer interaction like maybe stocking shelves. I think her name is Tammy
Its super handy to be able to return my Amazon packages there. Unfortunately I got hooked with their take 25% off a purchase coupons that they give you when you return something. Which meant that I had to wait 20 minutes to check out because they didnt have enough cashiers and the line was wrapped a quarter of the store way around the store because its the Monday before Christmas.
Easy returns for online orders and in-store shopping.
This is a great retailer that keeps people rolling into the department store by layering sale upon sale and liberally offering discounts to loyalty card holders. This is a good store to browse.
My son is disabled. He wants to shop on his own. While in the he had a fall. Then he had a fall waiting in the checkout. The staff picked him up and put him in a wheelchair. They called me and helped me get him to the van. I was very impressed with how they handled the situation. Three employees were involved. I would like to thank them for their assistance and patience.
I got 3 pair of light weight shorts with side pockets and 3 v-neck t-shirts for $44.01
Love there Amazon return desk.
Kohls has gone down in quality of the clothes they offer. Too many foreign made shirts and other clothing. After three washing most are faded and fall apart.
Not usually a Kohls shopper, always felt little to stuffy for me. But they were only store on town who carried the style of belt I wanted , and needed. Customer service was very polite and expedient.
I love this Kohls, great people and selection; plus free returns from Amazon too!?!
The store itself is fine, but the woman working the Amazon return was extremely rude. After I greeted her, she just stared at me - no return greeting or any words whatsoever. I told her I had two separate returns. Again, she just stared at me, so we stood there awkwardly for a second. She finally prompted me to give her the code. When I took out my phone to get the code, she rolled her eyes at me - so much so that my 7 year old son commented on it after we walked away. It was an incredibly odd interaction. She had no people-skills whatsoever while working a customer service counter.
I only use Kohls as an Amazon return facility. However, after standing in the return line for about 10 minutes, I am told I now have to go the back of the store to return my item. No signs. No one directing people for returns. Then after I return the item, I tell the employee I only want my confirmation paper. No special percentage off receipts. No sales offers. I am still given all of that trash. I had to leave it on the desk.
Gone downhill badly, used to be a nice store. Selection of items is terrible & forget the idea you might get some customer service!
Very well stocked. Seemed clean and organized. Its hard not being able to try clothes on, but I understand that restriction right now. Kohls is good about returns if things dont fit, so its not that bad.
I like Kohl’s, they seem to be just about the same everywhere.
Great staff, I bought my first suit from there. Didn’t know anything about suits until I met Tiffany Y, she is working at kohl’s for a while. Helped me from the scratch up.
I went to buy some nice underarmor shorts and while there was an abundance of them and they were good quality, it was pretty expensive, most of them were 40,50, or even 60 dollars. I managed to find a pair for 25 and I can say i am satisfied with them
I bought everything from Kohls, but the store has gone way downhill. You want to send everyones complaints to management, but they do nothing! I havent used my kohls charge in a long while, either
Thursday, mid morning. No holidays or special sales. Check out had 2 registers open. Line had more than 20 people. How disrespectful. Waiting in line over 30 minutes was ridiculous. I plan not to return. Ill take my business to retail establishments that respect my time.
When checking out, waited 30 minutes. Then when it was finally our turn to check out we had the worst cashier ever. I forget her name. She had short blonde hair and was younger looking. But it was horrible. She wasn’t very pleasant and very rude. Not sure why you would hire someone like this. I mean she looked young and would think she’d be more nice.
I always use Kohls to return Amazon orders. I would prefer they make the return location closer to the front of the store, especially because of the pandemic.
Love Kohls. Variety of good quality merchandise at affordable prices. Kohls coupons are my favorite 😍
The brown haired manager with glasses, Tammy, has talked down to and yelled at the workers every single time I’ve come in. Shes always there when I’ve come in and has managed to make every experience extremely uncomfortable. I brought my friend, Jumal, in to look at shoes with me and she followed us around the entire time trying to act like she wasn’t watching us. We got close to the regiesters and saw her talking to a tall ginger man who seemed to be another manager, she told him to keep an eye on “the brunette and the ‘n-word’” I couldn’t believe it! She called my good friend a horrific racial slur and didn’t think we would overhear it, or maybe she just didn’t care. I’m taking this to corporate but I highly doubt they’ll act on it because she’s clearly gotten away with mistreating customers and employees for a long time.
Love Kohls especially their clearance racks! Appreciate that they have toned down on their asks for the credit card application. I get it, I work in retail also, but one ask is enough 3 asks is just obnoxious. Did not feel that I was being harangued on my last visit. Thank you Kohls for laying off the overly aggressive asking for credit sign ups. Once is enough and no means no.
Carmen at the check out register gave me exceptional service. She was very personable, knowledgeable & efficient.
Bit expensive one!!! But you gonna find all the products over here...
The experience was very good. I ask where to find and item and an employee was very helpful to tell me where to find it. And when checking out Courtney was good at making sure I received my discounts.
Great shopping, but not many cashiers, as is common these days. Fair prices!
Run of the mill Kohls store. Has a fairly good selection. Can be overwhelming as the sale racks are often a mess. My biggest issue at my most recent visit was that several fitting rooms had tons of clothes needing returned. One even had what seemed like a small mountain in the corner when you walked in. If youre willing to sift through all the variety there are many well priced finds.
If I could give zero Stars I definitely would because I was very really poorly treated today at the Kohls store I did a return on a merchandise gift card they told me my Kohls cash was invalid any longer I did not get it put on my regular credit card I got it put on a merchandise gift card which I went into the store and made the purchase with. I called the customer service line for Kohls and they didnt really seem to care either so I would really hope that anybody that shopped at this Kohls before you do a return with Kohls cash make sure that theyre going to let you use.
Terrible service and surly attitudes are hallmarks at this location. The item I wanted to purchase was out of stock but the next best choice was marked 30% off. That was a lie. The one cashier might have been backed up by the customer service lady but she finished chatting up her customer, then studiously ignored those of us waiting in line. The cashier offered no apology for the 15 minute wait, did not ring up the price from the merchandise rack and seemed surprised anyone could complain of truly terrible service. I shall not return to this store location.
I havent been in the store for over a year and I cannot believe how much sIt has changed.Theyve got a ring for $13,000 five carat diamond. Looked authentically fake . The store was in pretty much in complete disarray which made it extremely unappealing. Im giving its three stars because I saw one person who actually spoke to me or asked me if I needed help and that was the lady that cashed me out. She was quite the sweetheart. Regardless I dont think Ill be back.
Been shopping here for years and never really had any issues. Staff is always friendly! Just need to get all the coupons they put out there better explained! You sometimes go in thinking you have so much% off and its completely opposite! Ill always recommend though!
I really dont know why I continue to shop here. I always leave mad. I go in looking for simple things, and yet I cant find them. I went in today looking for a black leather dress belt and a pair of casual black shoes. The shelves and racks are always a wreck. Nothing is organised, and after searching tirelessly, I find nothing. I have average sized feet, but there are no average sized shoes. I cant find a genuine leather belt for a 31 waist. I cant find pants my size there. Every time I go in, its just waste of time. I really hate this place, although I have found some nice ties there. Thats the only reason I actually have them two stars instead of one.
Pretty well setup for quick, easy and efficient returns. However, signage for Kohls Returns sends you to the aisle side, when the line actually begins entry door side. 2nd, enter and exit doors are the same despite being marked otherwise on the front. Seems like checkout should be near north exit door for Covid style traffic flow
Oh this Kohls store was so messy the day I visited it to get a few things last fall. I usually go to the Kohls in Beavercreek, Ohio but happened to be close to this one on Wilmington Pike in Bellbrook, Ohio. I ended up going to the further away Beavercreek, Ohio Kohls to get what I needed and that store up there is MUCH cleaner looking than the one on Wilmington Pike. Staff was fine also.
Not very busy!! Got some new kitchen towels and check out! The check out had one person waiting in line. Basically I was in and out of the store in less than 15 mins
Like most stores certain sizes seemed low in stock. But I found what I was looking for and cashier, Carol W. was great.
Very disappointed there today. We found the Under Amour jacket he wanted. Went to check out and the line was extremely long, with maybe 3 cashiers operating. Put the item down and walked out, no reasonable excuse for the lack of operating registers, several employees appeared to have been available to have helped out. The other cashier register bays were not open at all.
Great shopping with my wife and mother! Staff was a great help
I went to Kohl’s today for an Amazon return. The process is so fast and convenient. I was even given a 15% coupon for Kohl’s for doing my Amazon return there. Great experience.
Decent store with good selection. Usually the staff are friendly. Sometimes clothes are messy or unorganized compared to the Kohls where I used to live. Possibly because they dont have enough workers to organize. Sales and coupons are great!
They always have a varied selection. Although their choice in hanging dish towels was minimal. But more than any other place Ive been so I might go back to get some.
They need to open at least a couple dressing rooms. It would be worth the wait rather than buying, taking home & then returning if not fit or not like the way it looks.
I like this location. They have a good selection. Its a pretty busy location so the racks can get messy and overcrowded sometimes, but I think they stay on top of it pretty well. Its the nature of the store with their flexible return policy. I think Kohls has really stepped up their game in the last several years with getting stylish clothes in stock. Im 30 years old and feel like I can find plenty here to make me feel stylish.
Great price s and deals with coupons & Kohls credit card. The discounts also apply to clearance merchandise. I save a lot of money money & receive better quality than many other stores.
Mostly buy online which occasionally will need to return something. The customer service return desk is horrible. Yesterday there were 4 people in the return line and 2 in the ship to store pickup line. When I arrived there were 2 associates working there. One woman helped one customer and then left for break. Even though there were all of those other people needing assistance. Poor Xander was then stuck there by himself. He called for assistance 3 times and no one came to help him. He apologized all over the place. I certainly dont blame him but horrible store management. One other customer said she was not going to shop Kohls anymore. Management needs to step it up and lead not just manage.
Every one there was very good they answered all of my questions I found really good deals if you need to get summer clothes get there you really dont want to miss out
Starting to not like this place so much. Went in after work to buy underwear but the selection was poor. Decided to buy two shirts but only two clerks on the mens side and the line had four people. The two clerks must have had a hard time checking people out because the line wasnt moving.Intercom called for more cashiers to the mens department but they sure didnt get there very quick.So, line was too slow, mens underwear selection was poor and it seems to me shirts shouldnt cost so much. $50 bucks for a shirt seems too high. The sale price of $27 was better but still seems too high.I would never buy a shirt from here if it wasnt on sale.
70 people in line, looking pissed off. 4 cashiers. I turned around and walked out. I do realize the reality of Christmas shopping though. I shouldnt have waited until the last minute, but too busy at work and working late. I have bigger problems, so no big deal. Decent store.
Went to look for Maternity clothes for my daughter (who is making me a grandma for the 1st time.🤰❣) Found some $50 pants & leggings( on clearance for $15, $10 &$5). Ended up leaving the store with $145 worth of clothes for $80. What a bargain ...
I hate when that have the sale buy one get another for half off! 1st I dont usually want 2 of whatever is on sale and 2nd you never can find 2 of the same thing anyway!!!
ONLY have enough employees at register during typically busy times. Just had to wait 10 minutes with 1 person in front of me. I asked employee to call for more help. She was like just hold on. NO customer service. Other bank of registers had around 7 people in line and ours had 5. Only 1 employee at each bank of registers. Other employees walked by and didn’t even bother to look and check if they needed more help. Need to institute a policy like Kroger where managers keep eye on the line and step in to HELP the customers. Never going back ther. Walked out without buying from KOHLs.
Did not receive good service.. commented that they are adding more pain to the shopping experience at Kohls and the clerk just stared at me...i know they are stressed but dont take it out on the people who give them jobs and pay their hard earned money for their purchases..i used to go to Kohls in troy and wilmington .. it will be a while before I go back.. thank you
It was great however someone in sales customer service something like that her name is Jenny shes rude and shes a capital B fill in the blanks from there. I asked a simple question and got shot down she didnt even look into it didnt care how did an attitude and so I was like okay thats not what it used to be she wouldnt take a simple transaction and put it together to make Kohls cash like theyre supposed to she says its against company policy to give out Kohls cash and that they dont have any more of those papers to do so which was a lie so left her in disgust went and talked to somebody that was walking on the floor and then got taken care of right away a cashier was super friendly very very super friendly and took care of everything that needed to be done and said that there was no problems in fact he gave us Kohls cash on Kohls cash paper that they supposedly didnt have anymore so the Jenny girl lied I will not be going back to her and I am going to be calling her out and letting her manager know how rude she is it wasnt just me that she was rude to she was rude to other stuff as well all because she was too busy playing on her cell phone and doing her own stuff then to take care of a customer that had a question and she shot us out of the water
I was surprised at the well stocked shelves and sales. I also just found out I can return merchandise purchased from Amazon there without any charge. They take care of the label and tape to close box.
Went to Kohl’s early this morning for some last minute Christmas shopping and was so delighted to have Carol as my cashier. She helped me find a coupon to save some money and has such great customer service! With the stressful holiday rush- she definitely made it a lot easier for me and my family.. can’t wait to go back and hopefully see Ms Carol!
Cashier didnt take my 15% coupon off until she had credited my Kohls cash after I asked if she took my discount off. I ended up paying more than I should have because she did it this way. Way to rip people off and overcharge them Kohls.
Not happy...went to pick up an online order that I wanted shipped with other items, but didnt and come to find they have cancelled my last item, put my item back on floor and said they sent me an email informing me of actions & credit.I DID NOT receive an email, my item was the last and is out of stock, and it is no where to be found. Guess it sold today.
Big shopper but just wish the store was kept up a little bit more. No one ever does the returns from the fitting rooms. Its a complete mess and overflowing racks with something that could be on a rack getting sold.
I live Kohls. One of the top stores to shop at. The selection and prices are fantastic. The savings and specials they give are great. Employees and there customer service is friendly and always helpful. I shop there always. I look forward to buying what i need I always find something I need or what I need at Kohls.
Ive lived around the area for a few years and their current staff is its worse thus far. They give you attitudes about returns,are unwilling to help you with just anything and it always takes me like 15 minutes just to check out. There are other employees that you see casually walking around when there are long lines too and do nothing to help. Other kohls are definitely better service-wise, especially the one at Austin landing.
This Kohls is one of the cleanest kept stores Ive been to. Most of the locations have been picked through so much that employees dont have time to keep up with customers rummaging and refolding of aisles. Bathrooms are very clean.
I have never seen so few checkout lanes open and so many people standing in line waiting as I have at this Kohls. I have gone in on a weekday during the day when most people are at work, and have waited in line over half an hour to check out. I simply refuse to shop at that store anymore.
Love this store!!! Very clean and organized. Employees are so helpful and so kind!! Always get GREAT deals!!!!!
Its clean and well stocked but there were 8 people waiting in line to check out, I wasnt willing to wait that long for something I can get elsewhere.
Great place to shop, but wont go back due to one employee. Got an Xbox one s for Christmas from a family member. Went to return it and was told that we cant return it because we dont have receipt and they cant tell if it was within 30 days. I told her the policy stated online. Image Special Holiday Return Policy: Premium electronics purchased from November 1 - December 25, 2017 may be returned by January 31, 2018 with original packaging and a valid receipt or account look-up. And she argued with me.Now I do understand policies, but I had the item, unopened, by January 24th, with the account look up.Was in January 24th, about 7:15-7:20pm at the return desk.
Please clear out the clearance items and get some new merchandise in. please get Alfred dunner in and in larger sizes.i like shopping here but not the store it use to be.
Always a long wait at return desk. Staff doing a good job keeping customers 6 feet apart and cleaning carts and surfaces. Thank you.
Very slow check out lines. They ask too many questions take too long. It is not a place to be in an out. Most prices are still overpriced even though they try to act as if it is on sale. This is the kind of place that acts like all their merchandise is on sale even though its just the regular price. For example a pair of Adidas tennis shoes at Kohls will be on sale for 49 99 originally 7999 but the point is every single place you go that sells those shoes sell them for 4999 normal price. Between the fake on sale pricing and that take forever lines its a shopping trip I despise.
I was looking for a winter coat, hopefully on sale. Most stores at this time of year dont have any. I was happy that I found some, but none that worked for me. I had a good visit to this store overall.
Pretty good selection. Great sale prices & coupons. Loads more available online. Sometimes a bit of a long line, but usually moves quickly.
Found everything we shopped for. Employees were nice and helpful.
Very nice store 👍 I always find what I need.
The cashier who checked me out was by far the most unfriendly person Ive encountered in a long time. No hello, no comment about the Kohls cash I earned, nothing except to ask me my zip code since I used my Amex card. I didnt even get a thank you.
Had exactly what I was looking for. Found the item online said it was out of stock at my normal Kohls but in stock at Centerville. So glad I was able to search online for size and color not wasting a trip.
4 stars for location. Its literally right down the road from me, which means I dont have to go to the local malls to get clothes. The only negative is their incessant sales. Everything is perpetually on sale, so if you see a regular price dont buy it. Kohls is simply following state law that prevents stores from having items perpetually on sale. They typically have to revert back to the regular price for one week before it can go on sale again. The reason this is a negative is that Id rather them just make the sale price the regular price and not play this stupid game. Id have more respect for them. Also, Kohls cash is a good deal if you need to buy something again in the near future. Otherwise its just a ploy to get you to buy more stuff you dont need.
Found some really nice buys in the clearance sections especially the shoes. The cashiers were the only bad spot in the store.
They make it harder than h—- to return items there- with or without a receipt. When you are able to return the “customer support” center gives you all kinds of attitude.
I go here specifically for the mens clearance. I can find nice collared shirts and polos for $2-$5. Socks and underwear are overpriced.
Lately, when I am in Kohls my connection on my phone gets lost and I cannot log in to the Kohls app to get to my wallet. Very disappointing!!
It was agood experience,very good offers nice customer service and best team of buyers
They are fastidious about cleaning surfaces after customer contact, so it makes one feel safe to shop here.
I used the Amazon return service at the store, it was easy, fast, and without a hassle.
I went for workout gear. While there were plenty of options everything was a mess. It was kind of a nightmare, but a huge turn off. A lot of racks were out of order and I wasnt sure what was on sale and what wasnt. But they have a lot of brands too choose from if you want variety.
Love jewelery.. great selection.. good help.. had to do an exchange.. went well and fast!!!
Love Kohls!! Always shop there.
Enjoy shopping here. Just wish that they had electric carts to ride on for handicapped shoppers.
The store does not honor their return policy and would not credit me the purchase price of the item after I showed proof of purchase.
The Carrie most all the name brands. Prices were really pricey. But items on sale were definitely a good deal the quality of their products is very very good.
Coupons make prices really good ! Store always looks stuffed with items. Staff is polite and efficient, which one cant say about Macys....they dont have any staff !
My all-time favorite store to shop and I always gets awesome sales!!.
The Kohls on Wilmington. The cashiers do not know what they are doing. The place is a mess. The security tag was left on the dress so when we went to leave we beeped. The customer service worker was rude about taking the tag off.
Overall good. Lines can get long sometimes depending on day, but they only have 2 registers open.
Prices are ridiculous, shelves are very empty.
Took a pkg there to get an item returned ,very good helper who explained how to do it.
Always good would have been better if men restroom was clean.
I had a good experience at Kohls today. I found everything I was looking for. Good sales. I just love Kohls. The people that works there are very nice and helpful.
Clean and bright. Prices cant be beat and all the staff was friendly.
Items out of place, so expected prices were wrong. Cashier told me I would get $30 off by applying for a credit card. Then she gave me $12 off. This was after waiting 20 minutes and having the managerr over twice.
Store is nice and clean. The workers are frendly and very helpful. The store does a good job of keeping the check out lune moving quickly.
Great store. Always busy always busy always a great deal to find. Its a nice sunday walk through with the family. Always good experiences here.
Have had issues with simple things like returns not being able to be processed even though I went to the Beavercreek store and had no issues. The employees offered no help any of the times Ive been there and they walked past.
I have a hard time finding petite ,they well stocked ,thank you ,I will be back.
Usually a bit of a mess. Larger sizes are few and far between. Cashier today was less than pleasant, but they are usually ok
Clothes were stacked haphazardly everywhere. No sales folks anywhere. It was just a mess. Has really gone downhill. Thought this store would be better than Beaver Creek, but sadly no.
I am so happy with this store.People are very nice.Management is great.Employees seem to like their job.Thats what makes it pleasant to shop here.It is very clean even the strollers for kids were clean .Very impressive
Found a nice swimsuit top at half off. They always have sales.
Seems to always be well stocked. Plenty of sales associates for assistance. Clean environment. Usually a fairly quick check out.
Sale prices are good. Its good if you want a on trend piece, but do not need it be a lasting piece in your wardrobe.
Good clothes, reasonable prices. Clean store, parking lot lights dont always work at night. Some staff are helpful.
Looking for Christmas sweatshirts, did not see any so I left.
Like visiting the marked down section.. always get two or three shirts at very low cost. Rest of time bring your wallet
I like the selection of clothes, the competitive prices, and most of all the khols cash but every time im in here it seems like they should have a few more registers open.
I could have shopped for my items in store faster than the ship to store took to retrieve them. Shipping wasnt free anymore! I value my time!
The store was crowded today Nov. 14, 2020.Excellent buys on jewelry right now.
When i was searching for a specific gift with a cost limit of $40, i was assisted by Mr Williams, who was most helpful. I couldnt have made the purchase without his help.
As usual good luck checking out thats second time I left without buying anything
I loved everything here. I bought some items here
Location and store are getting a bit long-in-the-tooth but otherwise it is what it is. I wonder how much longer retailers like this can survival the internet retailing boom. I believe stores like these are a ticking time bomb.
I needed help with a fit but no one seemed to working in the mens department. Fortunately, they had some amazing deals so all-in-all totally worth the visit.
Kohls is a fantastic store. It has something for everyone in the family. Bought shorts for son for cruise. Shorts and shirts for dad.
Kohl’s was sick, like always!!! 12/10 would recommend. Got some jeans and sweaters to make my self look betters. 👍🏻
Other then the long line everyone is so helpful. Love shopping here!
Sales are tricky, discounts dont work on a lot of stuff and Kohls cash Express quick. For me, not worth it.
This was a typical of what you expect from Kohls. They seem to do a good job of keeping the store and merchandise tidy. The line moved fairly efficiently.
They had a huge sign saying returns at checkout yet it was for any purchases. Very confusing. Caused a lot of issues to who was actually in line. Also almost no clearance.
I gave Kohls a 3 star because of the selection they had was good, but getting someone to help you is almost Impossible. And when I ask for help I waited 20 minutes for help to arrive.
We visited this Kohls from Cleveland as we were visiting Dayton I would highly recommend it
You have to dig, but there amazing deals to be had here. The percentages are all skewed, so wait until you have a 30% coupon or find one online, and go straight for the clearance.
Theres a lot of options to choose from and store is generally well kept each time Ive been there. Service is good, too.
You always find one or another thing whenever you go there.
Decently stocked and usually well-staffed store. Gets pretty busy during sales so give yourself time when the deals are on.
Got some good deals but no one seems to now where the womens house slippers are... I found them after circling the store 3 times!
Returning Amazon order ... Not at the front desk, but all the way at the back of the store. Hmmm sneaky plan Mr Bezos.
Alex in customer service was awesome with my returns and purchases. Thanks so much for making my experience easy and fun! :)
Typical Kohls. Good front end service. Could have better signage to direct people who dont for here often. Friendly staff.
Cant try on clothes, but they dont require masks and no on e is social distancing in line.
Staff can be hard to locate throughout the store. But the checkout lines tend to move at a decent pace.
Love this Kohls but they closed early at 8....only notice was a small sign on the door....erg
Ask for help in finding an item and the staff in the Linen department stopped what he was doing and helped me get exactly what I needed! Wish I had thought to get his name!
Having some great sales and extended store hrs so great time to go, also store was clean and organized
Lots of good deals for Black Friday!
Need larger petite section with more selection and styles.
Very nice store prices are a bit too high
Wish both check out swrvice desks were open. Do not like long lines.
Good buys. Did not like half off on second item. Went to Walmart got better buys.
I used to go here often for shoes, but the last two times I have been, they are out of my size (which is a very common 11) in just a basic tennis shoe.
Store layout was different than the 2 Kohls where I usually shop, but wasnt too much of an inconvenience
A nice place to get clothes and some furniture, appliances, and other household items. The only problem is they dont keep the clothes folded.
A great place to shop. A knowledgeable and friendly staff and really great prices all the time.
I freaking love Kohls. Dont have one close to where I used to live. Will be making it a requirement to have one nearby should I move again.
Always a favorite place to shop! Getting a bit pricey.
Nice clean and great customer service.
Im giving this kohls 3 stars because of their extreme lack of store organization finding out what prices are and being too cheap to hire enough people to assist BUT there were some helpful employees there.
Super nice staff, wish the place was a little more up to date, but over all a nice place to shop
The lady at the service desk wasnt very nice. I shop there all the time . Most associates are very nice.
Decent prices... not my go to store but I will occasionally go here
Store has a good selection but it seems like it has too much product for its shelves. Kind of claustrophobic and feels like a hoarders closet.
Price everything up then offer all kinds of discounts if you have them. No time for the games
Long wait to check out. Only 1 cashier open? I think I will shop online or not at all.
It was not busy when I went. The staff was friendly.
Great for every occasion, gifts and clothing and shoes.
Very over priced
Ive been a client of coals for many years and I went back there to return some Christmas stuff they were very pleasant took it off my bill and I paid my bill there I like that store
Lines were annoyingly long, but our cashier was excellent, and quite quick.
Excellent help from the clerk in the jewelry department and 65 percent off too boot!
Great deals, this particular store wasnt clean or organized. Maybe it was a busy day.
Sugar Creek Kohls is the best! I always find a bargain and love that Kohls Cash.
Sidney walked around the entire store helping me find things on my list. This is a great store and he is awesome!
Good store if you have coupons and Kohls cash. It is set up nice and the employees are nice.
Very nice department store. Decent selection. Pleasant atmosphere.
The best store ive ever been too workers very helpfull and management. Was very prompt to answer q&a
Great sales going on! Friendly and helpful staff.
Could have used another cashier today but on the whole pleased. Good merchandise.
Very organized store. Lots of friendly and helpful employees
Great selection and prices but a total mess inside. Nothing folded or cleaned up from the night before.
They mail you coupons for a percent off merchandise but fail to tell you that it is not applicable to many items they sell. Considering returning items and not shopping there again.
Total reviews rating 4.1
199 Reviews for Kohls 2023:
Review №1
2021-03-17We had to go here to return a defunct Amazon order. It is what you would expect from any department store in the 21st-century: it is drab, empty, despairing, and the employees pretty much seem like zombies, which I find understandable. We were able to return our item just fine. We were also given a coupon which didn’t work on anything you’d actually want to purchase.
Review №2
2022-03-16I was able to do my Amazon return and do a little shopping. The store associates are courteous and nice. Selection is sometimes limited as far as clothing. But overall store is clean and people are nice.
Review №3
2022-05-23Decent selection of clothing. Problem is there are veryfew employees to help you purchase your items. I waited 20 minutes in line. Ridiculous!!
Review №4
2022-05-27I went to Kohls to return shoes and easy transaction.kohls returns in the left front of store. And learned that Amazon returns are now in the back of store. Good to know.
Review №5
2022-06-23Wide variety of brand name apparel.Bedding variety was excellentWide variety of kitchen mixers,blenders,kitchen aid etc.
Review №6
2022-06-30They only had 1 check out person so there was a bit of a wait. The person was very friendly and efficient.
Review №7
2021-03-02Hey Kohls, its pretty gross to sell CONTAMINATED products during a global pandemic. This is unacceptable. Employees should be checking products daily. Its my fault for not checking but its also on YOU and your store for not checking your products. I did a pick up order so I figured everything was okay. Never again. This has NEVER happened to me before. Im completely disgusted 🤮🤮🤮
Review №8
2021-07-06Received a gift card for my birthday! Decided I needed some shoes. I looked online and saw several pair I liked but since I have feet issues, needed to go in and try them on. After trying on several styles and kinds, finally found the perfect pair! Quick checkout and back out the door. Was greeted by 3 different associates while there, that was different...but good. Made it a better experience! Good job Kohls
Review №9
2022-03-03Great 👌 Kohls store. Employees are exceptionally nice.
Review №10
2022-01-05I needed a sweater for my sister for Christmas. They had a very nice display, nice selection, it was easy shopping here! And my sister love the sweater!