Kobella Plumbing Heating Cooling in Chesterland
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Chesterland, Geauga County, Ohio, US
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Site: https://www.choosekobella.com/
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
Called for emergency service on a Sunday and a qualified technician arrived as promised within 2 hours. Jason assessed the situation and provided us with options. Performed the work, cleaned up after himself, and resolved our issue. We have used Kobella several times and have always received excellent service.
Representative was very professional and respectful, answered all my questions and explained process, provided me with options as needed. Reviewed all costs, billing with explanations as needed. Work was completed efficiently and throughly. After completion I was asked if I would like to inspect and if I had any additional questions. Thank you Bruno, your work is valued and much appreciated.
We noticed a lot of water in our crawl space/basement. Called Kobellas on Friday with the expectations of at least a couple of weeks wait. Got an appt the following Monday. Justin from Kobella was very nice, listened to my concerns and had the water heater replaced quickly and efficiently. I would recommend Kobella to whomever is in need. Thank you so very much!
Justin W. and Jared arrived at the scheduled time ready to work. Justin diagnosed the problem and gave me a quote that was reasonable. They started the job and while they were working they found some unacceptable work that had been done previously. He told me that he would fix the problem as part of the original quote. The work was completed professionally and their cleanup was excellent.
I discovered our hot water tank leaking late morning and they had the installers out that afternoon. Jeremy and Greg were excellent. They were very knowledgeable, friendly and explained the details and answered our questions regarding installation and future maintenance fully. Their work was very neat and they left the work area cleaner than when they came. We are very satisfied with this company.May 10 Jeremy came out for an annual air conditioner inspection. Our AC is old and has potential issues. Jeremy explained our options but didn’t try to give us a hard sell on new equipment. A couple of items needed replaced so we went with that for the time being. We appreciate the professionalism and integrity of Kobellas employees as well as their friendliness. Nice company.
The reputation of Trane air conditioners for their new Run Tru product should give me a product that will serve my home well. I have experienced a few HVAC installations through the years but had never experienced Kobella’s philosophy. They seem to believe in training their employees well to do their work and be able to educate their clients. I am very happy with my installation today and hope to continue to have them maintain my HVAC needs. Thank you Kyle, Kyle and Shane.
Bruno came and told me what he suspected was the problem with my kitchen sinkdrain, gave me an estimate , asked me what Id like to do. All very professional, and reasonable. He was friendly ,very couřteous and respectful. He did the job , took a video of it and showed me .i thought that was great cause i was unable to go look at it. He was done in no time. Thank you Bruno.
Our pressure tank for our well water setup began leaking. It was a Water Worker from Home Depot. Only lasted 7 years. Tyler from Kobella came out to do a free estimate. The unit clearly needed replaced (see picture).Kobella replaced the tank with a Flexcon Flex-Lite FL12. Its a more expensive unit, however, its life expectancy is far greater. He completed the work same day. Price was a little more than what I was expecting, but the timeliness and quality of the services and products make up for that. Tyler was also very friendly and nice to talk to. He wore a face covering the whole time and put on slip on shoe coverings to not track anything into the house. Kobella is definitely a plumbing service thats worth keeping in your contacts.
I am always satisfied with Kobellas work and this time was no exception. The scheduler on the phone was extremely pleasant and Nick was here this morning to handle a short list of plumbing issues. He gave me a full estimate before he started and was able to complete everything. Nick is a very professional and thorough plumber, very easy to have him in my home doing work. Great clean-up after the job. Very excited to have my new faucet and cleaned out drains! Would highly recommend!
Tyler was absolutely awesome! He came last week to give us a quote on a few things around the house, the price was unbeatable. He was able to come back a week later and get the job done. He was super quick and efficient. He knew exactly what he was doing and was able to answer any questions we had.10/10 recommend Kobella.
I have a Nest thermostat and have been very frustrated with the operation of it. I was planning on getting a new thermostat put in. My service man, Brad, explained how to set it the way I wanted it to function. I’m very happy with it now. He also Changed my furnace filter. Brad was very knowledgeable and personable.
Great Company! Met six of the staff, very professional. Kobella did a wonderful job with the install of my boiler. I like the fact when you call you actually get to talk too a person. Also they are local, on time, and do what they say they are going to do. It was also a privilege to have Justin White the boiler master on my job. Mr. Kobella should be very proud of his entire staff. Thank You !!!!
The Kobella service agent was able to send out a plumber same day after I found water on the floor by the toilet in my bathroom. The plumber, Tyler, was thorough and knowledgeable. He assured me that the pipes in the wall supplying the toilet were not the issue causing the water on the floor, and that the culprit was a leaky toilet tank. He gave me a couple options and I decided to have the old toilet replaced. From diagnosis to finish, it only took a couple of hours. The new American Standard Cadet Pro toilet is installed and looks great. Hopefully no more water on the floor! Thank you Kobella!
Kobellas has been out to our house on 4 times over the past 2 months. Since we just purchased this house a few months ago, we needed to make sure all of the mechanicals in the house and the plumbing were all working well. They inspected everything and provided their recommendations to us. They will not lie to you, nor tell you that you need to do something just to make money. They will look it over and give you their best suggestion on what you should do and why. So far they have replaced our sump pump system and installed a battery back-up. There was not one on this property which in itself is odd. Now we are protected and can rest assured that if we get lots of water flowing, that it wont end up in our basement. Next they are coming out to do some missed maintenance on our furnace. Instead of replacing it, because it is working perfectly but pretty old. This service will be almost 100% covered under the house warranty. If you dont have one, you should invest in the $500 piece of mind that it will provide. Thanks Kobella!
I had been dreading the day my ~40 year old boiler was going to bite the dust because I thought it was going to be a huge overwhelming project to get it replaced. Once we found out my old boiler was a lost cause, the owner Mike stopped out to work up the estimate for me, and he was also here the day of the install for the new one as well - which I appreciated. The Kobella crew was very knowledgeable and efficient - they explained everything to me and also took the time to go over the new system with me by showing me how to use it properly. They treated my home with respect in terms of keeping everything clean, as well as being organized, professional, and personable. I was communicated with every step of the way, and I knew exactly who and when they were arriving at my house to work. They took what I thought was going to be a dreadful and overwhelming project and turned it into a beneficial experience. Now I can focus on it being an investment in the future of my home by having a much more efficient and properly working boiler system. My experience from start to finish with Kobella was fantastic and I highly recommend them!
Our sump pump shorted out, and was ready to overflow in the middle of heavy rains. Greg quickly came out on a Sat evening, to fix it. He was professional and credible, but also kind and empathetic. Seriously excellent service! This is our go-to company going forward. Wed recommend Kobella to anyone.
Tyler & Jason from Kobella did an incredible job installing a gas line at our house. They were on time, very nice, professional, and did the job extremely well. They were very clean and performed great quality work all to code. I will definitely use Kobella in the future and we are very pleased with the work they did!
I called Kobella to repair a sump pump that stopped working. Nick the repair man arrived on time and checked to find that my sump pump needed to be replaced. He did a great job replacing the pump and when the job was finished he cleaned up after himself. Nick was very professional and courteous and new his business. The work performed was very good and the cleanup was great. I would recommend Kobella plumbing to friends and family.
To be surprised with a burst underground pipe and lose water in the weekend is no fun, but thanks to Kobella our well water line was repaired in a couple hours. I am sure their price is not the cheapest, but price is agreed upfront so there are no surprises at the end (as it’s typical in this business). Thanks to Matt and Tyler for showing up on a hot Sunday afternoon and getting our well back in service so quickly! Their level of professionalism and attention to the problem throughout the whole process was exceptional! If there is one minor downside to note is the fact Kobella doesn’t waive the service call fee if the customer accepts the job, as other contractors sometimes do.
Kobella answered my call on a Saturday morning and had someone out in the afternoon. Andrew was very professional and informative. He explained the current work that needed to be done and assessed some additional work that I was already aware would need attention sooner rather than later. I felt the prices were reasonable for the quality of work received. Will definitely use them again.
The service here is absolutely phenomenal and incredibly professional. From calling to get someone out for an estimate to the follow up at the end. Mike came out and did our estimate and was fantastic giving us options and going over everything we needed. Amanda was prompt on the follow up to get it scheduled. Mike and Bobby were stellar installers, friendly, respectful, professional and efficient. They went over everything and gave us some tips going forward. I could not be happier with the service and look forward to using them again in the future for other home maintenance.
I can’t say enough about the exceptional service I experienced with the Kobella’s team. From quote to job completion everything they did was awesome. They were on time, very courteous, they laid out drop clothes from the door to the bathroom, they cleaned up the work area and the quality of their work was exceptional. They explained everything that would occur and answered any and all questions and concerns. I highly recommend them for any plumbing work.
Greg at Kobella Plumbing, heating and cooling did a fantastic job. He was very professional and positive. I feel very confident with this company, as installing a gas heated water heater in a tight closet is not easy. I recommend this company and Greg to anyone who is looking for a company to do a quality job and provide a quality product at a fair price.
Tyler is an asset to your company. Will definitely spread the word on Kobella plumbing. Tyler was professional, understanding and patient. I was very upset about my plumbing problem...he told me not to worry he get things up and running .Thank you Tyler!!!!Once again Tyler went up and above! His work ethic is amazing! Septic lines are replaced and I can finally relax!! Ty Tyler and Kobella Plumbing!
This business does everything right. First, the day before they remind me of the appointment. Called the day of to say arrival time with a photo of the technician. On time. Professional. Run diagnostics, set dials to correct settings, do the right thing, not the easy thing. Suggested I join the maintenance club (furnace and A/C) is cheaper than a visit and hourly fees. So happy with this company.
Mike and Shawn provided a stress free and extremely professional installation of a new AC unit. The work was performed at the highest quality with clear an concise communication. Mike also walked me through the different improvements made to the system and further enhancements that would benefit my household. I will be using them for all projects/repairs/maintenance moving for forward. Top notch service and exceptional quality.
The water in my entire house went off without giving any sign due to our ignorance. So I searched on google and reach out Kobella at noon on Sep 28. The receptionist lady was super nice and professional! She sent a technician named Andrew to check what’s going wrong on our water tank within a day. He arrived a few hours before the schedule time (you may need to provide them their phone number to get the message and who will be your technician at what time). He solved the issue super quick and was very patient to explain to my mom who is not fluent in English. The price is super reasonable that he quoted, then he offer us some discount. We couldn’t pay for well pump replacement right away, and Andrew understand very well. When our finance is ready, we called Kobella again on Oct 6. Justin W. was the person who only took 3 hours to change and carry the huge tanks, replace the pressure switch, and install the brand new pressure gauge meter! I’m super happy and no need to worry again about our, uhm, 17 years old well tank that was full of water that the water leaked from the above cap sometimes a day for like a couple years, the old pressure gauge meter that was completely rusty that didn’t resemble what it was supposed to look like, and the soulless old pressure switch that could barely snap its fingers. They really wanted to retire. Now their dream was granted by Kobella! Thank you so much!! 💐
I had a furnace installed on 1/18/2021. Mike C. came and gave me options on what to install and picked the perfect furnace for my home. Mike T. and his crew installed the furnace in 1/2 day and did great work. Brad M. made adjustments to fit my homes peculiarities. I also talked with the owner Mike Kobella. Everyone was informative, professional, and on time. They showed that they cared about my needs and concerns. Finding a company and its employees who all exhibit such integrity to their job and product is rare. I highly recommend them.
Kobella has excellent communication for reminders, and up-to-date arrival information including texting a photo of the service technician and that persons name in advance. This company uses more advanced testing equipment than prior companies Ive used. All the work and test results are photographed, kept by the company and sent to the customer for record-keeping by both parties. Im highly satisfied with the dialogue throughout the work, and the end result. I do recommend the company.
Well pump and bladder needed replaced...they did a fantastic job! Tyler was very personable and professional. Very professional...After initial install of the new pump, my water pressure was low and very dirty..Jeremy and the crew responded quickly and fixed what was causing the issue! Will be subscribing to their yearly maintenance plan, as I am happy with their service
We have had Kobella at our house several times for plumbing and HVAC issues. The issues we had were associated with age of equipment, Mother Nature interference, and the work of previous companies. EVERY SINGLE TIME we were treated with respect and kindness and received the best all around service!! Professionals at every level!! We appreciate the Kobella family more than words can say.
We have used Kobella for plumbing work at our house for the last 5 years. The company is veteran owned and employees veteran also. Tyler plumbing technician that came to my house today was professional and courtesy from time walk through my door and until left after job was done. We will continue to use this company in future.
We called at 5:30 pm because we had no water. The receptionist was extremely nice! She contacted her crew who called me back within 5 minutes. By 6:00pm Tyler was at our house, gave us a quote which was unbelievably reasonable for an after hours call. By 7:00 pm Tyler was done, we have water and made a new friend! This company knows and cares about customer service. Will use them from now on. Thanks Tyler!
I had a new toilet installed. Later in the early evening I found water around the toilet. Called Kobella and they sent someone out immediately.It was not the toilet leaking, it was my old shutoff valve. I had a new one installed .I was very happy with them and highly recommend them.
I have used many repair services on my home over the last 40 years and Kobella Plumbing IMO is the best of the best. I had a new water heater installed and two faucet leaks fixed. The cost estimator and install team were excellent. The equipment they chose to install was top notch. The work preformed is a thing of beauty; really well thought out and executed. The cost for such a quality job was very reasonable compared to two other plumbing company bidders for the same work. I highly recommend Kobella Plumbing.
I have been very impressed with Kobella. Brad has been the tech who has come out to do our maintenance each time. Great guy. Personable and professional. Super honest. Had an issue and called them to come out and they replaced something for free that he said he should have caught last time. That is incredible service. I highly recommend these folks.
I wish we would have found Kobella sooner! Justin was very knowledgeable and encouraged us to ask questions to ensure we understood what was being done and the benefits of choosing option a over option b. We had a sink and faucet installed (we purchased ourselves before making the appointment with Kobella) and during the install Justin pointed out that the current garbage disposal seal wasn’t very good and explained the potential issues it could cause being reconnected. All in all, we got a lot of work done and are really pleased. No questions asked, we will use Kobella again.
We had flooding issues related to non functioning french drains along our driveway. I called Kobella as I have used them before. Appointment was prompt and a service person came by the name of Tyler who was able to diagnose the problem and made several other suggestions as well after looking at our old sump pump. Work was scheduled and he along with another service person by the name of Bruno came and within one day replaced the sump pump, added a battery back up that is up to current standards, replaced the french drains as the older ones were found to be at an angle no longer functional and everything connected to one system. It was a long non stop day for these 2 hard workers but now we can sleep at night when it rains! On a side note we had an air scrubber by aerus installed to the duct work of our furnace for air purification and we are very pleased with how it works. If you want prompt dependable, guaranteed work Kobella is the place to call.
Hot water tank stopped working last night, called Kobellas this morning and they were here by 9:30am. Our service technician, Andrew, was prompt, professional, courteous and very knowledgeable. He had our hot water tank working in no time and ever left me with some very valuable information related to all our gas appliances. I highly recommend Kobellas and am grateful that they were open today and able to get our hot water tank working properly again.
I used Kobella to replace both my furnace and hot water tank and they were very professional and efficient. There were a few hiccups along the way but they always make it a point to make sure the customer is pleased. Today, Jeremy came out since my heat was not working. The receptionist was very understanding and made sure she got help on the way for me even though it was a Saturday. Jeremy came and checked everything and it ended up being faulty due to a blown breaker. He had no problem explaining everything to me and making sure I was a satisfied customer. 10/10 would recommend this company to anyone who needs an HVAC company and wants professional and prompt service.
Justin and Jason were extremely thorough, informative, great communicators and installed/repaired my hot water tank and toilet the same-day. That’s insane! I couldn’t be happier. They left preventative plans and I can still reach out to them if I have more issues. They build a relationship so you can trust and reach out to them. They even taught me about tons of features of my new home that I wasn’t aware of. They don’t cut corners and nickel and dime you either. Thank you to them and the owner who clearly understand what’s important to their customers.
Kobella has helped us out about 7 times now! We recently moved into a new home with a well and they’ve helped us navigate this whole process. They added a whole new well pump, water softener, acid shocking system and more. We feel really confident moving forward that we’ll be able to have clean, great water! Andrew specifically has helped us the most and he is wonderful. So knowledgeable and has great recommendations.
I’ve had good experiences with Kobella in the past and just had another. After I couldn’t fix a leaky spigot in my garage I called them on a Saturday at 6pm expecting to leave a message. Emily very politely and happily answered the phone to my surprise, and offered to get me scheduled on Monday. I’ve never encountered this type of responsiveness in the past from any other company. Justin and Jason came out, at the early side of the appointment window and were personable and professional. They fixed the problem and gave me a small discount when they didn’t have to. I asked who the owner was and they said Mike Kobella, a former Marine. Mike definitely runs a top notch company with quality people
These guys are fantastic! Had a new furnace, AC, well pump, pressure tank, and water softener installed 5 months ago and have been thoroughly impressed with the quality of the equipment they installed as well as the outstanding installation work they performed. It has been evident to me that they truly value their customers - I experienced that from when I first had them provide an estimate all the way through the installation process and continues even to today when I just had a quick question - their head plumber contacted me 10 minutes after I emailed them my question. I highly recommend Kobella!
As always amazing work! These guys work so hard to get the job done and done correctly! We have an old house with an old boiler furnace that went bad a few days ago. These guys came in to install a newer furnace and thermostats. This was a big job.. They walked us through the entire new system and how to work the thermostats. They were super friendly, knowledgeable and professional! Everyone was great from the install team to the office employees. Couldnt be happier with the entire experience!
I recently switched to Kobella after three decades with another service whose once-excellent service was deteriorating. I did the research and latched easily on to Kobella from everything I saw and heard. Their tech person on the first checkup with them was every bit as professional, thorough, and friendly as I had expected. I couldnt hope for more.
We made a phone call about air conditioning not working and within 40 minutes we had a repair man at our door. Robert was very knowledgeable, helpful, and diagnosed the problem immediately (bad capacitor). I was so impressed with this company that I purchased a service/maintenance package for our HVAC biannually. I would recommend them to anyone who needs HVAC work.
My positive experience began as soon as i called. A young lady, Amanda I believe, listened to my problem and was very understanding of my concerns. She was able to get me on the schedule quickly, while also being very pleasant and helpful.Andrew was extremely thorough, professional and courteous. He made sure our problem was solved correctly and completely. He is also very knowledgeable and was able to know just what the problem was very quickly. He even took the time to answer my many questions regarding a pending water tank replacement vs a tankless system. We will trust him and Kobella Plumbing with any future needs and issues. I would highly recommend both Andrew and Kobella Plumbing.
We had a wonderful experience with Kobella. They were prompt, communication was excellent, Justin and his colleague were super professional and friendly, and really went above and beyond for us. We will recommend Kobella to anyone who needs a plumber and we use them again and again!
Kobella has serviced my furnace and A/C for the past few years and most recently installed new furnace and A/C units to replace the old, inefficient units that were in need of repair or replacement. Kobella was easy to work with, polite, responsive, professional, and quick to serve my order. I will continue calling on Kobella to service these units in the future.
Very happy with the service here. I was told by another company my A/C unit needed replaced. I had Kobella out to quote the replacement of the unit and Mike the technician found that my unit was fine other than a small replacement part. What could have been a $5k replacement was as simple as a $250 repair.
Kobella Plumbing Heating Cooling are always timely, professional, courteous, and have exemplary work. They completed the install of new hot water tank in less time than quoted and kept their work area extremely clean! I recommend them to friends, family, and neighbors anytime I am asked. Thanks Again!
My husband and I had this company come in to maintenance our furnace and they will be coming back to maintenance our air conditioner in the spring. Our technician was professional helpful and explained everything he was doing along the way. We were charged one flat rate. They even offered a quote for additional services. this company has done work for us before Im plumbing and we have always been satisfied at the above average approach to service.
Kobella Plumbing really helped us out on our old house. As with many old houses, things arent always done right. Kobella helped us sort out our many issues with the plumbing. The service providers that show up to the site are courteous, honest, and very fast. These guys dont mess around. I would recommend them to everyone.Update 2021- came home on a Saturday night and found our furnace not working. Kobella saved the day again. The technician was able to quickly diagnose the issue and had the parts on the truck.
Wonderful experience with this company. They were prompt in fitting me in to get disposal replaced, and the cost was good. The gentleman that removed and installed, was nice, got to the job, answered questions, cleaned up before he left. I have used this company before, and I highly recommend them! Thank you Kobella
I have used Kobella several times and I am incredibly impressed each time. Recently, Kobella Plumbing Services completed the installation of my AC/Furnace. They were prompt, responsive, attentive, fairly priced and easy to work with. I love their professionalism and their ability to do a job well. I would highly recommend Kobella as your first choice, go-to heating/cooling service.
Excellent company that gets the job done! Our technician, Mike, that came last to fix our boiler was very young looking. We were blown away by his knowledge though! Very thorough, explains everything very well and makes sure he can find the best cheapest parts thatll work well without breaking the bank. Highly recommend this company.
My wife and I contracted Kobella to install a new forced air furnace, AC unit, boiler, and hot water heater. They were recommended by good friends and they certainly didn’t disappoint. The quality of the install was second to none. The installers, Mike and Bobby, were personable, quick, thorough, and knowledgeable. No detail was overlooked. The entire install was completed in two days (just as quoted) and we couldn’t be happier with the results. If you’re looking for a great plumbing or HVAC contractor, look no further than Kobella.Update:My wife and I recently had Kobella return to replace our submersible well pump and water softening unit, along with move our water filter unit and correct other plumbing issues related to our pressure tank. Just like with our past experience, the plumbers, Matt and Nick, were thorough, knowledgeable, and easy to talk to. The entire install was completed in a single day, so they were fast too. To reiterate, if you’re looking for a great plumbing or HVAC contractor, look no further than Kobella.
We had Kobella out to install a new furnace on a 100 year old home. Mike C, Mike T, and Bobby were knowledgeable, professional and kind. They performed quality and efficient work at a reasonable price. We will 100% be using Kobella for all of our future HVAC and plumbing needs!
Both guys were nice, informative and did a great job working hard to troubleshoot the problem. Only complaint is at some point during testing water started to come through the ceiling. (Not something that occured before not sure if from water test by putting water on the floor. Just hope doesnt cause more problems) will have to paint over the water stain now. Not a huge huge deal but not expecting it. But they really tested everything to pin point the problem, reasonably priced. Asked a lot of questions to figure it out, listened to our concerns and really cared as if it were their own home. Really nice job gents. Thanks for finding a sensible solution and really working to figure it out!Update: came out a second time once able to pinpoint the problem, spectacular job. Kept us informed throughout the project and fixed the problem. Thanks again!! Will call back for any other plumbing needs.
Andrew and his associate (sorry I didn’t get his name) were patient, professional and friendly. Although they ran into issues that were not their fault, they tried to do everything they could to get my well up and running. I sincerely appreciate their hard work and professionalism. Would definitely recommend them as they were truly knowledgeable and trustworthy.
Matt with the Kobella Team installed a new pipe fitting to decrease noise associated with our ejector pump. Matt was the first plumbing professional that offered a solution for the noise issue we were having. After a 15 minute installation the normal noise we would hear when our ejector pump activated was gone. The difference is night and day. Cant thank Matt enough for taking the time to diagnose the problem and then effectively apply a cost efficient solution. Appreciate the bed side manner and professionalism. Job well done.
Kobella Plumbing and Heating was very professional in the installation of our water heater conversion from electric to gas. They gave us a quote and scheduled us for service in a very timely manner. We have had many plumbing, heating, and cooling jobs done in our home in the last 32 years and they were the most professional, including wearing shoe coverings and leaving the work site clean when they were done. The work was done very neatly by their technician, Jeremy!! We will definitely consider them for future work!
Matt came to give us an estimate on a softener system and probably saved us an insurance claim as well! Our water heater needs replaced and also our well pressure tank.On time service, great communication and personality to boot makes this place quickly too the list of estimates.It’s not always about the dollar saved, but the quality of service that’s important. Kobella’s has it.
I had a Trane furnace installed yesterday. As always, Anthony and Zack arrived right on time. They were pleasant, answered any questions and left my house clean. It was a big job. I thought the price was fair and the work done well. Since I had the yearly maintenance plan, I got 10% off the bill. With the maintenance plan they service your AC in the Spring and furnace in the Fall. I saved a lot of money because of it. I have lived in this area for forty-six years and have used just about every furnace company at one time or another. Im sticking with Kobella.
Called Kobella when my boiler stopped working. They came out that day...within an hour. The technician (Jeremy) tested some parts and gave a quote for fix. Ran and got parts and called me to update me after speaking with supervisor regarding the fix. There was another part optional that would hopefully prevent the problem from reoccurring. Explained everything to me thoroughly and gave updated quote. Once work was completed, tech went over everything with us again including warranties and what he did. Invoice was exactly as quoted, no surprises. Being a female who has been spoken down to in the past, I appreciated the time he took to go over everything and explain it until I understood so that I could make an informed decision. He also gave us some tips for future work that we plan to complete. When it comes time, we will definitely consider them for our future plans.
I had a great experience with Kobella Plumbing Heating Cooling. I needed a company that understood heat pump systems and that could look over my systems from top to bottom to make sure they were working and configured properly. I made this clear when I called to make an appointment, and Kobella delivered - The technician that came out to my home was very knowledgeable and got right to work. Within a short amount of time, he identified a change that could be made to drastically cut down on energy consumption - the change was made on the spot. I scheduled a second appointment to make the same change to my other heat pump system - that appointment went well, just as the first one did. Im very happy with the service I received from Kobella and I can highly recommend them based on my experience. Im definitely looking forward to lower electric bills too!
Kobellas has serviced our plumbing twice in the past several months. Theyre prompt, they do great work, and theyre reasonably priced. Both visits were on an urgent basis, and they were very responsive to being able to handle emergencies. Both times, the issues were fixed that day. They do quality work and well always refer to them, for all plumbing, heating, and cooling needs.
These guys did a fantastic job. Scheduling was easy and pain-free, they use an automatic text alert system as well as calling you, to make sure youre informed every step of the way. The service was awesome, Matt was my technician and he showed me what the problem was, what caused it, and had his crew out the very next day to fix the issues. If youre unsure about who to go with, go with Kobella!Edit: it seems Im not able to make a new review, which I guess makes sense, but I just wanted to make sure I updated this comment, and praise the second technician I used from Kobella, Mike C!. He took a look at my system and gave me honest advice and some steps I could take to improve my heating, and made sure my system was safe. Thanks to this company, they have great customer service!
The people at Kobella are top notch! They were all kind, professional, and very knowledgeable. They were patient with all our questions. They were friendly to our big dogs (who can be intimidating at times.) We had both an AC and water softener installed. They gave us multiple options and pricing to fit our budget. The ladies in the office were all kind and quick to respond. I can not express how good they all were. They have created a customer for life out of us. THANKS KOBELLA!
I had drainage issues in my bathroom. Called Kobella they came out the same day. Turned out that I needed to have my sewer system replaced. What a nightmare. Thankfully Kobella was able to do the repair and make everything new again. All the guys that were here on 2/9/2021 to do the repair were friendly, professional and eased my mind and for that I’m thankful.
Greg C and Nick(?) did a great job fixing a leaky pipe in a not so easy place to reach. They were early, knowledgeable, and answered any questions we had. Thankfully they uncovered another major problem we were not aware of and got it taken care of. Come to find out our neighbor says she uses Kobella too. It was our first experience with them and a pleasant one.
The service provided by Kobella was excellent!! Mike and Tony called me to let me know my appointment time and when they were on their way. They we prompt, professional, knowledgeable, assessed the issue and offered solutions. They worked neatly and were very reasonably priced. Lisa, at the scheduling desk is great. She is friendly, responsive and offered options that met my time frame. I would highly recommend Kobella!!!
Kobella was a life saver for me when my 14 year old water heater broke. Before calling them, I did a quick search for available local companies who can get this problem fixed. It was a no brainer when I saw their A+ rating on the BBB and near 5 stars for their ratings.Knowing that they may not come till after normal working hours, Kobella was still able to fit me into their afternoon hours on a cold February day which saved me time and money.My service technician was Justin who did a phenomenal job installing a new 40 gallon gas standard vented hot water heater with a new thermal expansion tank and safety pan. Justin was Covid Compliant and respectful to my property as well as extremely professional with the install of the water heater and new connecting water lines.The cost was very fair that included the water heater, labor, tax, and removal of the old component. I totally recommend Kobella and will call them again for any future concerns.
Matt came out to repair gas leaks so that the gas could be turned on safely. He was very polite and professional and on time. I appreciate the fact that he followed Covid-19 guidelines by wearing a mask and booties before entering the home. I will definitely use Kobella again!
I had Kobella Heating and Cooling and Plumbing out for estimates on a whole house air conditioning unit repair as well as installing a new kitchen faucet and rerouting sewer line of our kitchen. In both cases we were given thorough professional evaluations. I decided to have them do the plumbing which was finished as planned. Cleaned up afterwards and were professional. On the air conditioning side I opted to go with another company that was between the lowest and highest quotes received however I believe that they would have been good like they were in the plumbing. Recommended!!
The team at Kobella took my call seriously and found a way to rearrange schedules. Their technician, Jeremy, was at my door within one hour. He was totally knowledgeable and fixed the water heater shutdown immediately. He even analyzed our water quality and offered recommendations, We will be using them for all future work. Great company!
Excellent service and communication from the front office scheduling to the technician performing the service. Technician was professional and provided the charges before beginning work. Performed snaking of very clogged kitchen pipes. Layed work cloths and cleaned under sink when service was completed. Offered valuable maintenance tips to avoid needing repeat service. Will definitely use this company in the future.
Greg from Kobella was awesome. He was extremely honest every step of the way, offering prices and options before doing anything. Spending that much money to unclog a drain is never fun, but it would have been 100% more painful with someone lacking in customer service etiquette. I have little doubt Ill use Kobella again next time something happens, which ideally wont be for a few years!
It was time to charge our new AC units installed in November. Mike T and Brian M performed the work. Once again Kobella and their technicians performed above and beyond. I normally dont take the time to write reviews, perhaps I need to. This is the third time we have required a variety of items, Water heater replacement, Water injection for well water and new Heat and AC units.We have had about four to six different techs come in, as some jobs required more than one. EVERY TIME everyone from the office staff, the techs even the owner were kind, helpful and extremely knowledgeable.They have been fair and honest throughout our needs. In a world where honesty and integrity seems to be hit and miss, Kobell has it all. I appreciate everything they bring to the table.Thanks
EDIT TO REVIEW FROM 3 YEARS AGO: Apparently theyve grown a bit too big for their britches. We had an appt today for maintenance (contract). I called toward the end of the window they gave us and Lisa said hed be there shortly. Nearly an hour later (after the window of time had expired), the tech called to say he was on his way. By the time he would have gotten there, he would have been 45 minutes after the window of time they gave us. No one called us. We told him we had to leave on scheduled errands so had to reschedule. The office called us while we were in the grocery store, left a message with a couple of reschedule times for tomorrow. By the time I returned the call within the hour, they had already given those times away. DONT BUY THE SERVICE CONTRACT! Youll be at their mercy. Apparently they think they are doing me a favor by taking my money. I miss the young and hungry Kobella. Much better service.PREVIOUS REVIEW FROM 2017: We woke up without water pressure/no water. I called well before 8:00 in the morning, expecting voice mail or an answering service. I talked to Lisa in their office, who had Tim out here before 8:30. He replaced the pressure tank and determined the well pump was also dead. They gave us a recommendation for a company who did a great job. Kobella did excellent work for us! Between their responsiveness, professionalism, and excellent referral, we got water back in a pretty short period of time. We are very happy with Kobella and will use them in the future.
We had an issue with our well pump not working so I called and they had someone out within an hour. They made sure to get our water back same day. The previous owner cut corners and did things incorrectly. Luckily, within a week we had everything up to code and working properly. They have no hassle financing that really is quick and easy.. They really are amazing and will call again for any plumbing or heating issues.
Flushed a tankless water heater. Nice guys, amiable and friendly. Did a good job but the price was a little high for a simple system flush. Normal service call is about $70 and the solution used is about $20. Cost was $164. I might have went for the yearly maintenance contracts if this charge was a little more reasonable.
I have never written a review before but after my experience with Kobella, I thought it was necessary. I called on Friday and Andrew (who was great!) was at my house on Saturday morning to replace a leaking toilet. Very professional, knowledgeable, and considerate. Highly recommend!
Tyler Woodworth fixed a water leak in my wall in a highly professional manner. He made a small cut in the drywall in the perfect location to cause a minimum amount of wall repair upon his completion. He cleaned up after himself and had the kind of personality that makes a customer feel money was well spent.
I live out of state and needed to find a service for my mom in Kirtland. Her sump pump was not working and she needed someone to assess the problem asap since there was water in the basement. They would have come out on that day (Sun.) but to avoid an extra charge we scheduled it the next day. The person who took my call was very nice and had no problem working with me to schedule it and would accept my credit card payment. Their system makes it very easy, my mom got a text notification when Andrew was going to be there and I got an email confirming the service. My mom said Andrew was very nice, professional and was able to identify and fix the problem quickly. What I especially appreciated was that Andrew took the time to call me and explain the work that was needed and confirmed the charge before he started. He also made us aware of potential issues that could occur and why. Total cost was $99, which was well worth it for such a quick response and professional work. I would call Kobella again for their services for sure.
Matt the service tech called and was early to the scheduled appointment very professional very knowledgeable diagnosed the problem and installed new thermostat and pointed out other potential problems to watch an I was so impressed with his service I signed up for the 2times a year service plan and AWESOME company from the service scheduler office to the technicians Thank you for your Excellent service!!!!!!12/11/20Brad from kobella another service tech with Great knowledge and professionalism came out to do a pm service call part of a package I purchased with Kobella I highly recommend this company all technicians i have come in contact with including office scheduler all excellent service highly knowledgeable professional service techs. Thank you Brad your service and recommendation very appreciated I will continue to use Kobella thank you all for your outstanding service!!!!!!!!
Long story short, I bought my place four years ago. My air conditioning and heat have never ran properly. Ive had a few companies come out and try to fix it, they stopped getting a hold of me and avoided my service calls. Ive been forced to suffer with the heat in the summer with poorly running ac and been forced to use my emergency heat all winter long since my normal heat never worked. I called Kobella and spoke with Barb on the phone who was super nice and polite. They were more than willing to come out and work on my system. I had the pleasure of Anthony B coming and servicing my air conditioning and heat. He was polite, professional, and extremely knowledgeable with my HVAC system. You have made a customer for life. I signed up with their two visit service plan. I just wanted to say thank you for fixing my issues.
I had issues with my heat, called early morning and was greeted with enthusiasm and professional service. Got same day service, they emailed the appointment, texted me when they were 30 minutes away and then called. Michael Carovac arrived right on time, was very nice and was sensitive to my 2 year old napping. He also wore booties on his shoes. He was thoughtful enough to show me how my setup was and did a great job explaining what the situation was. He gave me several options as my boiler needs some work. Ultimately, for now he fixed the issue but soon I’ll need a replacement. There’s no question who I am going to call. Top notch service from beginning to end. Kudos to Michael and Kobella. You have a customer for life and I’ll definitely tell friends and family about Kobella. Thank you!
I feel so lucky to have found this company to complete our work! They were professional, friendly and efficient!The price was so reasonable! They literally went above and beyond to get the work done in a timely manner! They were awesome to work with, communication 100% all along the way! I’d highly recommend KOBELLA’S!😊. Thank you so much!!
Im writing this review 18 months after having purchased a new furnace and ac unit due to my previous 20 year old furnace having a bad blower fan. They came out and looked at my bad furnace next day after I called, I decided on a new furnace and ac unit since blower would cost $1000, They where able to get me on their schedule for 1 week later to install the new furnace and ac unit. Very thankful it didnt take to long since this was midsummer. Install went with one hitch. I was not told that they were downgrading the furnace and ac unit to a smaller one then what I had. I was slightly apprehensive after finding this out basically after all of the old equipment had already been ripped out. I figured newer equipment better efficiency so it would be probably ok. Biggest drawback when it was turned on was blower fan was less powerful then the old one so it didnt move air on the second floor well. Being concerned about this I spoke with the owner since I didnt want to wait til 3 months down the line to bring this up. He was great at explaining things how it was that my previous units were actually oversized for my house and that they would be adequate for the size of my house. My electric and gas bill didnt go up due to having smaller units which was another concern and the house has been very comfortable, in fact better than what it was before. Overall Kobellas has been a great company to work with for my furnace and ac unit replacement. Ive had 2 free checkups from them (included in replacement). One for ac and one for furnace. Everyone at Kobellas has been very kind and courteous.
It was a positive experience to have my new sump pump and backup sump pump installed by Justin of Kobella. Yes, I would love for the cost to be less (who wouldnt?) but he was professional, EARLY (but called and made sure it was ok), communicative, flexible, and seems to have done a good job. Ill know for sure as the water/snow accumulates/melts!
I located Kobella through Angies List. When I read 47 reviews that were ALL 5 stars, I knew this was the company I wanted to try. They did not disappoint. I enjoyed the Kobella experience from first call setting up my appointment with Lisa to completion. Mike C was prompt, professional, and knowledgeable. Im looking forward to a long-term relationship for all my plumbing, heating and cooling needs.
I called Kobella after normal business hours and they were very responsive. I was setup with a tech immediately and Mike C came out. Mike was very knowledgeable about the system and was able to get things stable. He gave me honest feedback and was very kind the whole experience.
I had a major toilet malfunction, not flooding thank goodness, at 11 PM. Called Kobella early in the morning and about two hours later Anthony arrived and took care of the problem. He was friendly and very professional. This is a very efficient, businesslike company and happy to have them as my plumbing experts.
Just amazing. Had Lowe’s deliver a stove andWas suppose to connect the new one and take the old one away. Well the delivery guys said they could disconnect the gas and I needed to get a plumber. Tyler cause out had a good laugh cause the boys didn’t try really hard then connect the new gas line. Next day Lowe’s deliver said they couldn’t turn the gas on and had to have the plumber do that. So what I learned from this the delivery guy is just the delivery. And if you want the job done right hire Kobella! LOL
Very patient with me.. Very good explaining everything and answered all my questions. No pressure and very professional.. They have won my appreciation and respect for there product and installation. Especially the man who came for the service call and installation leaving me feeling confident and relieved that I made a good decision.. Ill be contacting them in the spring to check out and replace my air conditioner..
Andrew was our service provider. Very professional and friendly. Explained each step in replacing hot water heater. Cleaned up afterwards. Very fast service. Lisa initially took our call Saturday morning (very friendly and helpful) and dispatched Andrew that afternoon. I will be a returning customer.
Kobella has helped us on a number of occasions for different needs. Each time, we were impressed by their knowledge, professionalism and honesty. They provide us with options for each situation without pressure to chose one over another. We certainly would highly recommend them for any HVAC or plumbing project.
Kobellas is simply an outstanding business!! I am 62 years old, and this is the most efficient customer oriented small business I have ever encountered!! The staff is very friendly and was extremely helpful during my 85 year old mother-in-laws new furnance install. I will certainly be using Kobellas in the future, and highly recommend them. Thank you!! ...Jon
Kobella is awesome! We were having trouble with sewer, Kobella arrived same day to diagnose. Great customer service before arrival and after. The sewer needed replaced which was done professionally and painlessly. We did not look for better pricing, as the service was so good!! Thanks, Kobella.
The people at Kobella are very nice to work with and have done an excellent job for me on several occasions. After a recent experience with a faulty gas line in my new condo, Id like to add they went above and beyond my expectations. The weather was turning cold and Jeremy left behind two space heaters for my use while waiting for a part. Lisa and Susan both called me on Saturday evening to check on me and assure me that they were doing everything possible to get everything done as soon as possible.Highly recommend!
I could not have asked for a better experience. I emailed them on a Saturday night and was called by Barb in their office on a SUNDAY to schedule for that next day. The tech, Jeremy text me when he was on his way and showed up 20 minutes later. He assessed the job, quoted it on site and came back on Tuesday to perform the work! I was amazed and thrilled that it was all done in 2 hours. He was clean, courteous, skilled, prompt and talked through the plan and made great suggestions! If you want to get the job done, call Kobellas Plumbing!
I had a terrible experience with a different plumber in the past. when I called they were very upfront that my experience would be much different and they were absolutely correct. Through the whole process I was informed of what needed to be done and what should be done to avoid future problems. I was never forced into doing more than what was needed and necessary. I would highly recommended kobella and will use them for all future needs.
Jeremy was professional, courteous and knowledgeable. He was able to figure out the problem with my furnace pretty quickly. I had been without heat for several days,trying to troubleshoot myself, and it was pretty miserable. Called on a Friday and had an appointment the very next day. A couple other places I called were backed up several days.My heat was back on before he left. On a SATURDAY! There was no waiting to order parts! Theres no sugar coating or forcing you to get things you dont need. Everything was explained and options offered. Price is told up front before any work is done. Ill use kobella again.
Our heater had stopped working and Kobella had to work on it on a Saturday when all parts stores are closed. Our heater is a very old model and it is difficult to locate parts for repairs, but Kobella came through again by managing to locate what was needed to complete the needed repair. He had to locate and pick up the part, and worked until the project was completed. Our heater is once again warming our home and we are extremely grateful.
Mike, Andrew & Matt were very professional and polite. Dressed in company uniform, always great to see anymore! Respected my property. Great communication between the three of them if one of them needed something. Competitively priced. Did an AWESOME job! Neat, clean and organized. I will be using them in the very near future for additional plumbing work. Keep up the nice work!
These guys rock. We live out apparently in an area that isn’t serviced by most businesses. We’ve had water pressure issues for 5 years and finally I’d had enough. The original installers were of no help. A quick Trip Advisor recommendation recommended Kobellas. They came in fixed our water pressure and water system unit. They also explained everything and let us know everything before hand. They also were able to fix with an unrelated heating/cooling issue that had been an issue for 2 years that previous companies kept pointing to plumbing and cooling. I’m almost sort of sad they don’t do more stuff as our home has more projects but outside of their area 😂. I’d gladly do business with again and/or recommend to anyone on the awesome job done.
Nick and team did a great job! I had gurgling toilets and found out that the pipe to septic tank was broken In a few places! From diagnostic tests to completion of the job I give them high marks! Great communication from texts to phone calls! Always on time and pleasant!
I had an emergency. My hot water tank was way past due for replacement, and waiting too long had me in a panic when it started leaking in my finished basement. I called Kobella at 8:00 am and they arrived at 10:00. In 2-1/2 hrs they had installed the new tank, removed the old tank, and totally cleaned the work area.Excellent 5 star service!Thanks guys!
Our well pump went out on a Sunday morning, I called around 7 AM they were here at 9 AM.They were very professional and courteous and gave me upfront pricing.Was it the best price? I don’t know because I did not shop around. But it was right where I thought it was going to be.Thank you for the prompt professional service I have rescheduled it for you guys to come out and do some more work
We had a basement floor drain backing up with clean water yesterday. Kobella came out on a Sunday evening, which was a nice option. They werent able to diagnose the problem, but attached a test ball to prevent water from coming in.This morning we checked the basement and water was still coming in unfortunately. My husband called Kobella to have them back out and scheduled another appointment for this afternoon.In the meantime, my husband checked the storm drain discharge to find it was completely backed up and rooted. Once he removed that, discharge flow returned and the water ceased backup in the basement.We were pleased with Kobellas responsiveness, communication, and availability but we wish the tech had discovered the problem last night, reducing the amount of damage that occurred overnight.
So they stopped out to my house at least 5 times because they couldnt figure out what was wrong. This is on top of the time they didnt even show up when they where scheduled.The first time they showed up I had a bad thermostat supposedly (retail $30, my cost $150). In less then a week my air wasnt working again.The second time they showed up was to look at everything and give me options. Their options where to find and fix the leak, or to temporarily fix the problem for much cheaper (much cheaper was about $300 ). Because it was July, the heat index was over 100, I was having my family over for a party, and my wife is pregnant!!! I opted for the quick fix.By the way, if they keep saying I think this is the issue what they really mean is I have no idea so see you soon. Because I was sceptical he said I could fix it completely in the fall when its cooler. Oh joy more money.Less then 24 hours later it stopped working....So they came out a few more times to look at it. At one point they told me they need to call a professional to figure out exactly what was wrong.You have to be kidding me!Kobella please give me the number of the guy you hired to fix my air because Im never calling you again.So after the part was ordered, and you guessed it! Another trip out to my house, the air was fix... Supposedly... We will see what happens in a week. Im writing this because Im optimistic that the professional this company called because they couldnt do the job was correct and my air is in fact fixed.This job wasnt completely negative though. I will admit everyone they sent to my home was extremely nice. Someone did leave a jacket, if you want it I still have it. And the last guy did track mud all over my basement, but whatever, I can clean that up.Also a side note, leaving work early all the time to have people walk around your house and property with no results is not good for your career. Especially when your paying over $1000 to try and fix your air conditioning.So do yourself, your pets, your significant other, and your family a favor and dont even give these guys a second look.Use Google to find a real company.
Highly professional organization. The office staff scheduled quickly, answered all of my questions and were polite. When the plumbers arrived they assessed my problem, which was extensive, offered suggested methods of resolution and worked well to get things corrected for me. I had a few different problems, and before work was started I was presented with a cost breakdown not only for the total work, but also for each problem that needed to be addressed independently. Additionally, I have to mention the plumbers were extremely polite, professional and focused on keeping my home clean during the work. I would not hesitate to recommend this company. To the US Veteran owner of this company, I sincerely thank you for your service.
Called first thing in the morning as we discovered our hot water tank finally aged out. I was told they could make it out at 2 that afternoon. Received a call about 20 minutes later telling me they were able to shuffle their workload and would be there in 30 minutes if I would prefer. Matt showed up and knocked it out of the park. From the professionalism to the wealth of knowledge Matt took care of business. Quickly swapped out tanks and took the old one with him. If you are in a pinch, give them a call. Price was actually cheaper than expected.
We called them to snake the footer drain at my fathers house. They came the next day, called before they came to let us know they were on their way and were able to clear the line in about a hour. They did a great job and we will call them again for any future projects.
This is the most professional and outstanding plumbing company I have ever dealt with. I had a leaking 2nd floor bathtub faucet that needed repair. I called and spoke with their representative, who was nice, professional and quickly made an appointment over the next couple of days.They sent me an email confirmation and a text. They called the day before the confirm my appointment. They also called the morning of the appointment and gave me an exact time of arrival. The two guys that arrived were extremely polite and professional. They diagnosed the problem, and made two trips to find parts for the repairs.They cleared a 3rd floor trap in another drain and were kind to give me additional information down the road about the plumbing in the house. They checked everything twice, cleaned up all their work space areas and made sure I inspected the work.Also, they were extremely honest about what they could and could not do. I asked about the homes boiler and they were not the least hesitant to recommend a competitor because they could not do the work. That is true integrity.They were simply excellent! The price was fair for the time and work they were involved in the project.I can strongly recommend to anyone that I would use them again. Thank you for your great work Kobella Plumbing.J. Alarafi
On the morning of February 8th, 2021, I awoke to a cold house and instantly panicked. My furnace had stopped working and I went through one horrible senario after another - frozen pipes, ruined interior, etc. The outside temperature was in the single digits, and I assumed the inside temperature would soon match it.I Googled furnace repair and the first name on the list was Kobellas. They had the best rating and found out why. Mike T. and his partner Bobby replaced my furnace and got my heat back with a minimum of disruption to my daily life.Mike showed up at 8:30 am on the 8th, carefully examined the furnace, pronounced it DOA with a detailed explanation as to why, and suggested two different models of new furnaces. He managed to get the old furnace running for one more night and left me four space heaters to protect me and the house in case the furnace failed during the night.The next day Mike and Bobby showed up promptly at 8:30 pm and replaced the furnace, installed new duct work, sealed it, installed a new thermostat and showed me how to use it, all in about 5 hours.My house is toasty and I am happy.Thanks Mike and Bobby.
Very responsive and detailed. Did a great job with my plumbing problem and explained what he did. Anthony is knowledgable and took the time to ensure I was satisfied. Highly recommend.I called and needed an immediate service - wow, they were timely, got the job done, and were really courteous. Thank you!!!
This was the first time I used this company and I will use them again. I called to get someone to come look at my furnace and they gave me a time frame of 4-6. Jeremy was there just before 4! He was very knowledgeable, and fixed my furnace right away. I would definitely recommend them!
Did a Google search, called Kobella on Saturday morning. Spoke to a live person. No heat since Friday, when title transferred on my new condo. Mike C. came out and stayed until the job was done, and worked tirelessly with the Home Warranty company. He was pleasant, knowledgeable and friendly. We will be calling Kobella again for annual maintenance.
I am very happy I chose Kobella for my furnace issue. Lisa contacted me and was wonderful. I called many times and spoke to Brooke (sorry, Brooke), and she was great. Mike came out to do the service and was awesome. He explained everything and showed me everything. I really learned a lot. He answered all my questions and was so helpful. Thank you!
HUGE THANK YOU to Mike who replaced the capacitor in our HVAC unit. I chose to support Kobella as they are a Veteran ran company, the previous reviews were promising. They were friendly from the initial scheduling phone call, following to Mike arriving with a big smile on his face. The professionalism, knowledge, he showed while telling me all about our HVAC system was a really cool experience. Most professional tradesmen and tradeswomen do not educate their customers on their units/systems. The genuine kindness, and fair prices Mike and Kobellas has extended to our family has earned our business. Thank you Mike & Kobella!
They treat our home like they treat their own. Of all the service organizations we deal with in our lives, Kobella is simply the best... If there is an issue that puzzles them, they research it, make calls, and solve it. They come immediately. I even called once at 8pm expecting a voicemail greeting and they answered and walked me through the problem. Mike and Mike and now a new Mike are all first class technicians and friends.
My husband and I just bought our first house last year so this was our first experience needing to call a heating and cooling company. They were incredibly polite and friendly on the phone. Brook even called me back a few times to bump up the day and time they could come as earlier slots became available. The 2 gentlemen who worked on our furnace were friendly and efficient and did not overcharge. They explained everything to me and replaced our pvc pipe in about 20 minutes. I couldnt be happier with Kobella and would recommend this company to everyone.
Its not often that you have a contractor come to your home that you are glad you called. I found Kobellas through Home Advisor. They were very prompt in their response and when Mike came to our home he was very knowledgeable and polite. He had my furnace running properly in no time and it didnt cost me an arm and a leg. He checked all the pressures on the furnace and was very thorough. He even invited me to watch so I understood what he was doing. All I can say is if you need any plumbing, heating or cooling work done you should call Kobellas. You wont be sorry!!! Thanks Mike Moody
I called them at 6pm for a water issue in the ceiling of our rental property. Turned out to be a burst pipe. Kobella handled everything by 8 pm without my needing to drive there in a downpour. They took care of everything so effortlessly. My tenants were really happy to get their water back on that night and not have to wait for the next day!
Mike and his team remodeled our bathroom. Replaced the tub, tiled the surround and floor, drywalled an inset medicine cabinet the size of texas and corrected the access panel. We are reading for an adoption and did it very quickly for us. They cleaned up and was neat about doing all that messy work. Great company and team. I would highly recommend. We have more projects to do and are glad to know them.
Extremely pleased with Kobella plumbing--arrived early, very professional and knowledgeable. Fixed my water pressure, snaked out my drain, put in a new toilet, added valves in every bathroom, fixed/changed out pipes under my sink and provided helpful information along the way. Highly recommend if youre looking for quality service from trustworthy professionals!
Total reviews rating 4.9
199 Reviews for Kobella Plumbing Heating Cooling 2023:
Review №1
2022-05-16Every aspect of Kobella was top notch. Sales was knowledgeable and cleared. Walked you through every option, all pros and cons. Their pricing is transparent and you know what your paying for.Scheduling was simple and fast. From getting our estimate to installation was less than a week.The installers were polite, on time and knowledgeable. They take their time and double check everything to make sure it’s perfect. They even repaired problems with my furnace installation from a previous company and there were many. (Stay away from state heating and cooling)Do yourself a favor and use Kobella and avoid the headaches, surprises and u easiness that comes with going with a less reputable company.
Review №2
2022-02-15Kobella is amazing. When my heat went out and it was 10 degrees outside other places were going to make me wait a week. They made time for me and were not afraid to work late. The problems I ended up having included normal issues related to furnace maintenance, but they also replaced a cutoff valve on a totally full oil tank.They worked with me to find the best price and were extremely professional and friendly. Kobella is definitely my future go to place for plumbing and heating.
Review №3
2022-05-24I called Kobella plumbing and heating after a DIY mini split that I purchased from a big box store and self installed failed to work properly. I called, explained the situation, and asked if they would be willing to work on it. Without hesitation, they politely agreed. A tech came out the next day (Brad) and quickly diagnosed the issue, which turned out to be an error that I had made. Brad explained the system functions to me, and verified that everything was working perfectly before leaving. I cant emphasize enough how knowledgeable, patient, and professional he was. I highly recommend Kobella, and will certainly use them in the future.
Review №4
2022-04-25Matt was great at discussing my installation needs and options before even rolling a truck to my house. Andrew and Justin were great at installing my water heater in a difficult environment. They worked with me to ensure I had the best possible installation and performance of my unit. Highly recommended!
Review №5
2022-02-07Kobella was able to provide service within a couple of hours of us calling them. Our service provider, Mike C., was professional, knowledgeable, and friendly. He provided us with options to choose between and explained the differences. He also suggested ideas for regular maintenance. We will use Kobella again and will highly recommend this company and their many services to others.
Review №6
2022-06-06I’ve been a Kobella customer for many years and everyone associated with the company has been exceptional. Their work is professional and complete. They’ve installed a new HVAC system as well as gas water tanks and various other plumbing repairs and installations. I highly recommend Kobella to all my family and friends and to the public as well. Outstanding company.
Review №7
2022-04-29Kyle K. was professional, polite, knowledgeable, and conducted the maintenance in a timely manner. He provided a detailed breakdown of the system operation, suggestions for replacement, and details on future recommendations. Kyle was respectful of my home, wore shoe covers, etc. Kobella is a tremendous company and I would recommend them to anyone.
Review №8
2022-05-26Very professional and great at explaining the fundamentals of why the HVAC system was having problems and needed replaced. Measured the ducting and vents to size the new system (ended up not needing as big of a heater or AC). Install was quick and painless and the installers did a great job. Highly recommend!
Review №9
2022-02-21Andrew did a great job helping me finish my bathroom remodel by rerouting some pipes, installing a new vanity, and installing a new toilet. Also relocated a toilet and fixed a leak under my sink. They even hauled away the old toilet and vanity. They were on- time, professional, and did a good job. Will use Kobella for any future plumbing needs.
Review №10
2022-06-23Crew dispatched with 5 hours of call. Had the A/C breakdown diagnosed within 5 minutes. Parts on the truck, replaced, system tested including coolant charge. Professional, respectful, friendly, and quick. I signed up for the semi-annual maintenance program immediately and saved 10% on the bill. These guys are legit and professional, just use them and sleep better at night knowing that you are in professional hands with your heating and cooling needs.