4.5 (199 comments)

Review №1


Check in was nice and easy. There were different opts for parking which was nice. Room was clean. Shower had hot water and pressure was solid. Not impressed with pillows on bed. Only 1 elevator working, was not ideal. Staff very friendly. Location could not be beat. Price was within reason. I would return.

Review №2


The service was absolutely was amazing. We had a room block for our wedding, & our wedding party should up early. They fully accommodated us with early check ins. The valet was seamless. Everything was absolutely amazing!

Review №3


Please do not stay here and save your precious money.. the problem is the building.. it is pretty old.. we stayed during the memorial day weekend.. the room was noisy.. the thermostat was not working.. finally, and most importantly, the flush of the commode was not working properly.. we need to call for assistant twice.. still it had problem..this is the first hotel where we do not see any coffee machine at the room..The staff was very good though..

Review №4


Although my room didnt have a coffee maker or microwave, I still had an amazing experience here. The staff in the front desk were very helpful, especially Lyonas. She gave me a lot of assistance, went beyond and above 🙏

Review №5


Positive: All staff were very friendly! We felt happy and welcome from the minute we arrived! The lobby is beautiful and the free wine hour was a blast. Comfortable beds and the black out shades were awesome! Negative: Seems like they mailed it in with the room decor. Definitely comfortable, but did not reflect the lobby. The shower water pressure was tough and the tub didn¿t drain well. One of the elevators was broken so it took a while to get up and down one day.

Review №6


The complimentary bike rentals for guests were a life saver since the city has great bike trails but no bike share system.

Review №7


Positive: Nothing. I will never stay here again. Negative: The platform bed SAGGED in the middle. I felt the coils inside. The noise outside at 4:30 a.m., collecting trash or bottles was great. If you like EVERYTHING in the bathroom getting wet while you shower, come here! What a joke! Rude restaurant staff!

Review №8


Had the city view room, which was across from the Cleveland Trust Company Building. The hotel is also in a historic building, the staircase are original from 1902. It is on an intersection with Euclid Ave, I recommend checking out Cleveland Walks for the history.The only problem was there is only one staff at the front desk. Someone in front wanted to keep complaining and we just had to wait and wait until theyre happy.

Review №9


Our best Cleveland hotel experience thus far! Great location (within walking distance to the casino and tons of restaurants and bars), fun, boutique-style decor in lobby and rooms, and very clean. Everything seems fresh and modern. Complimentary wine hour was also a nice bonus!Valet parking is fairly pricey at $40 a night, but there’s a parking garage right around the corner that we used for $14 a night.

Review №10


Nice boutique hotel with a lot of cute touches, very close to many attractions. Staff was friendly and helpful. Would have liked a fridge in the room, but the bed was very comfortable

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