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Phone: +1 330-644-0486
Site: https://stores.kay.com/oh/akron/...
Opening hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:12–6PM
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Total reviews rating 4.7

45 Reviews for Kay Jewelers 2023:

Review №1


Brianna is amazing! I’ve been working with Brianna on finding my perfect engagement and wedding ring combo and she’s very knowledgeable and friendly. I must have tried on every ring in the door and she was extremely patient and had great suggestions. Needless to say I found exactly what I was looking for and I’m a happy bride-to-be. I highly recommend her to everyone!

Review №2


I absolutely loveeee this location. I have been to multiple locations and this one by far has the best customer service of them all. They great you as soon as you walk in, they go over all of your options and really make sure you understand what you are purchasing. They truly go above and beyond here.

Review №3


My fiancé and I have gone to a few different jewelers. We walked into Kay and Antwaun instantly started helping. He was a huge help! He was patient, knowledgeable, and genuinely cared. He set us both up with wedding bands. Thanks again Antwaun!!!

Review №4


I came in on a whim earlier today and I was greeted instantly by Jill Earnest and the rest was history. She went above and beyond, listened to all my questions with patience and made the process to pick out my partners engagement ring so easy. I will definitely be returning to this location for any future jewelry needs! So happy with my experience! Thanks again Jill! 😊

Review №5


Antwaun, Brianna, Jill were extremely helpful. Had a great experience with a lot of laughs.

Review №6


Amtwaun was fabulous! He took the time to make a profile for my items.

Review №7


My husband and I came here right before closing to find a new wedding set for myself. Antwaun helped us and he was fantastic on helping us find what was right for us and our budget! All the staff who were working got in on it..Robert and Brianna were also so helpful! They were awesome to all stay late and not rush us! Thank you I will enjoy my gorgeous rings for many years to come!♡♡

Review №8


Justin assisted my boyfriend and I with getting the correct size for my finger. We were originally going to just leave after the sizing but he was very kind and suggestive towards getting me to look at the ring that I wanted. Justin was very patient and helpful with selecting rings that I might be interested in. Antoine was the working manager and Hailee was the other employee working at the time of our visit. They gave us great opinions and information on the brands of rings and facts about the rings and gems themselves. All three employees were happy to help us and did a fantastic job. We dont live in the area but we will definitely be making trips back to this store for help in the future. Thanks, guys!

Review №9


My mom had the same wedding ring for 40 years and for my parents anniversary they went to this Kays to have it fixed and cleaned. A month later the diamond had fallen out and is now gone. 40 years this diamond remained in the ring and just a month after it was cleaned and repaired it falls out? After calling them to ask if its covered they said there was no record of her ever being there and said she could buy a new diamond for $500 to replace the lost one. Are you kidding me?! Her receipt proves she was there but whatever crooks. Opening a BBB case over this matter.

Review №10


Alright so this specific business has done more then any jewelry company will have ever done for anyone. No one can compete with Kays. Heres why, my finance died in 2016 and he bought the jewelry that he gifted me from Kays jewelry. So with this being said every piece I received is a special gift to my 9 yr old daughter. I plan on being a loyal customer untill the day she graduates from high school and college any endeavors that she decides to do in any celebrations that celebrate her. I will be gifting these precious moments to her. With the same jewelry her father gave me. The only reason I can do this is because of Kays jewelers customer service, quality, and warranty. I truly appreciate their service!!

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