JSB Home Solutions in Canal Winchester
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Canal Winchester, Franklin County, Ohio, US
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Site: https://www.jsbhomesolutions.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–1PM
- Sunday:Closed
I will start off by saying I’m happy with the end result of the product installed. It’s rare for me to leave reviews, but I needed to with this one. I’m very unhappy with the pushy sales tactics from this company. We had no idea the meeting would turn into an almost two hour ordeal and we stated at the end, we need to think about it. The sales rep texted me right after saying he was close by and could still come back after my girlfriend left. I made a mistake of signing and for one brand new island, new upper cabinets and then the lower cabinets being refaced. Total came out to 30 it does not matter if they’re Amish built or not. It’s not worth that price, just go price out nice cabinets at any big box store and you’ll see what I’m saying. Communication was something they preached so much, but honestly failed on poorly. Overall I would not recommend this company, the team that did the installs were great. It’s just a head office issue and truly you can get something like this done for much much cheaper. You have only three days to cancel once you sign as a heads up.
We met the JSB people at a home and garden show. From there we scheduled a representative to come to our house, They presented all the options and worked out the price estimates taking the time to listen to what we were looking to do. We choose to refinish our kitchen cabinets, install a new quartz countertop, install a tile backsplash and install a new sink/faucet. The prices were very competitive and the quality of the work was very good. JSB presented a step by step plan and time table and stuck to it. They arrived promptly each day and finished on time as well. Everyone associated with this company did a good job for us including the designer, the project coordinators, the cabinet/sink crew, the tile backsplash setter and everyone I spoke with associated with this company. We also bought new appliances from a company the JSB designer recommended that removed our old appliances and carefully installed the new appliances with attention to detail. If you are updating your kitchen I would recommend this company. They are reliable and care about the quality of their work.
JSB Home Solutions completed a remodel of our 1950s kitchen using the original space and configuration. We used a separate contractor for the flooring and painting. The cabinets, countertops and backsplash are beautiful and an incredible upgrade from our original kitchen. The workers were extremely professional and met all expectations. All materials were of the highest quality. Highly recommend!
We had our kitchen refaced. They did a wonderful job. They call you up and give you the time line of when people are going to show up and what they will be doing. They are very prompt and get the job done. Daniel and his crew did a great job and was very professional and would ask for my opinion on some parts of how it was to be done. They always cleaned up before they left . The only 2 things I wish was different is if they had a program that would show you what your choices would look like when finished or at least give you an idea. The other thing is that they would have a sub contractor for all of the jobs so they could do all the scheduling. Ex. Flooring, painting. Scheduling around their people was a challenge.
Recently we had one of our upstairs bathrooms completely remodeled by JSB Home Solutions and are very pleased with the results. The 37-year-old bathroom was certainly in need of an update and now looks refreshed with the new vanity, mirror, flooring, tub & shower surround. And our installer Andy was very professional and always willing to answer our questions.
After moving in just 8 months prior, as well as having two other companies visit our kitchen and provide us quotes, we felt most comfortable with Mike at JSB. He was down to earth, excited about our ideas, and simply a pleasure to work with as we introduced ourselves to the JSB family.A timeline was laid out. Tony (the head project lead) came out to do precise measurements and also offer his recommendations - specifically around the soffit, placement of the dishwasher, and size of the cabinets (as we were having a larger gas range installed).It was soon after that we were introduced to Chris, the project manager. He explained everything very thoroughly to us around timing, what to expect with regards to tarps, showed us the drawings, and the overall process. His calm demeanor enabled us be calm as well since this was our first kitchen renovation - we had no idea what we were getting ourselves (with an 8 year old) into.The result has been amazing. We are beyond pleased with their desire to ensure that we were happy with every part of the process. Josh, who was the main worker who got to do all the hard stuff, was as friendly as can be and extremely detailed - he did not rush. He took his time to ensure it was how we wanted it to be. Josh and my wife often discussed the look and how we would like to have things done - now that we have a better picture of it all (see the before and after photo).I would like to end this and focus / discuss their communication. At any time that my wife or I had questions, we could call/text either Tony, Chris, or Mike, and we would get a response, at the maximum, within a couple hours. For us, this, besides the quality of their work, is the number one reason we would recommend JSB. We never felt as if we were a bother reaching out to the team, let alone feeling left on an island. It was simply great.We truly have nothing negative to say - great people, great work, and now we have a phenomenal kitchen in which we love to cook!Thank you to the team!
JSB Home Solutions did amazing work in remodeling my kitchen. It was gutted and a completely new kitchen layout was designed and installed. Every step of the process was seamless, the design and construction staff were responsive, friendly and helpful in every way. I have worked with numerous contractors on major renovations in the 8 years I’ve owned the home. JSB is by far the best. If all of this weren’t enough, their bid was also very reasonable, especially with when considering the high quality Amish built cabinets. I sincerely recommend this company!
Kitchen Remodel. Remodels are never fun, but overall work crews were great and respectful and things were done in a timely manner as scheduled. Questions were answered and resolved when calls were made. I’m very happy with the quality of the cabinets and the work that was done.
Everyone we worked with at JSB was great! Our sales rep was honest and provided multiple options for us to choose from. The project manager and installer were very professional, courteous, and did a great job including us in the plans and decisions along the way. We are so happy with our new flooring and beautiful shower!
I had been warned by friends that remodeling projects don’t always leave you with a warm fuzzy feeling! They mentioned lack of communication, hidden costs, poor workmanship, not meeting deadlines and dealing with a dusty dirty house, as reasons not to enter a project. From my first contact with JSB Home Solutions to the completion day, I was extremely happy with the company. My “team” took great care of informing me of who would be at my home and what would be accomplished. It started with Paul helping me design my bathroom and laundry, taking care to understand exactly what I wanted and helping me with colors and textures. Tom came in for demo and installation. He arrived on time, did wonderful work; and to top it off . . . cleaned up after himself everyday before leaving! It was as if there was no work being done at all. Rob, the project leader, constantly checked in to manage to progress and to make sure I was happy with the work being done. I love the finished project and am so happy that I found JSB Home Solutions. I would gladly recommend them to friends and family. Thanks for a great experience!
The whole experience was great from start to finish. Everyone we worked with was friendly and responsive to any question or concern we had. The work was on time, on budget and hassle free. We would recommend JSB for the quality of their work, integrity of their business promises, and customer service.
Working with JSB Home Solutions for remodeling my bathroom has been an outstanding journey from beginning to end. Their customer service is exceptional, and they kept me updated and informed throughout the process from beginning to end.John, the design consultant worked with me to put together a bathroom that is both functional and beautiful and has lots of extra features that make a world of difference with everyday use.Todd who handled the initial removal of the floor and tub, etc. was great. I couldnt believe how minimal the dirt and disruption was. He was very neat, kept me informed throughout the process and was great to work with.Tom, who handled the installation portion of the remodel, was also great to deal with and he did an outstanding job. His attention to detail and the quality of his work was exceptional. I smile every time I walk into my renovated bathroom and see the beautiful quality and craftsmanship.Andy, my project manager, and all the other individuals I dealt with at JSB were very nice, kept me well informed every step of the way, and a pleasure to deal with. I would highly recommend JSB to anyone for their remodeling needs and intend to use them for all my future renovations.
We were very satisfied with the quality of the products that JSB offered. We had no problem with the choices we were offered to remodel our master bathroom. We found the value of the supplies very competitive with other companies. The degree of professionalism of all the employees that we came in contact with was very impressive. Everyone was completely kind, courteous, and helpful from the time we walked into the showroom. There was a small problem when we tried to put our drawers back into our vanity after everything was done so we called Tony to report it and Tom was at our house within an hour to fix the problem. We never believed their responsiveness would be so quick. Todd, the Demo man, Tony, the Project Manager, and Tom, the Installer were usually a few minutes early and never late which we admired. We are a 100% satisfied with everything and everyone at JSB Home Solutions. We would definitely recommend them anytime.
We are delighted with our new four seasons room built by JSB Home Solutions. This was a challenging remodeling job because the former screened porch was on the second story. The men did a fantastic job and were courteous and very professional. They cleaned up the job site at the end of each day. We highly recommend JSB Home Solutions.
We were very satisfied with the work that the men did. They were very knowledgeable in building our sunroom. Would highly recommended JSB Home Solutions to anyone looking for home renovations. The crew was very friendly, answered all our questions, and gave suggestions. Everything was clean and neat when the job was finished. Good job everyone! We love our new sunroom.
This is the second time we have used them to remodel a kitchen. First a house in Gahanna, and now a condo in Grove City. They do wonderful work. We can’t be more pleased with the result. I even asked the final inspector for a small can of the stain they used. They had no problem supplying it. I highly recommend them.
We were very pleased with all aspects of JSB solutions. They are a very professional company! They are very concerned with customer service. They want the customer to be thoroughly satisfied with their work. We have had so many compliments on our new kitchen! Thank you JSB.
Quality materials, very friendly staff,They were all about making sure our needs were met and we were completely satisfied when the job was done. The lead builder, Matt, we above and beyond to make sure we were happy. I would highly recommend JSB Home solutions to anyone.
We were pleased with the remodel of one of our small bathrooms by JSB Home Solutions. The entire process was very easy from start to finish. Tom, Tony, Todd and RJ were all pleasant, professional and determined to complete the job to our satisfaction. Weve had numerous remodeling projects done over the years but this was by far the easiest and least stressful.We would definitely use them again!
Very happy with JSB Home Solutions. They worked pretty much every day (weather permitting) till the job was done. Workers were very considerate and professional. Questions we had were answered within hours to our satisfaction. We love our new sunroom and deck! Thanks JSB for a job well done. AJF
We love our new sunroom! They were good about keeping us informed about when theyd be coming and the whole project was done start to finish in three days. The work crew was very courteous and work area was cleaned up when they left. We really like how the project turned out. Neighbors comment that it looks like it was always meant to be there!
We recently had a beautiful sunroom added to our home by JSB Home Solutions & are very pleased with the result. The installation crew was pleasant & professional & the construction manager made sure every detail meant to our satisfaction. We highly recommend JSB for any addition to your home!
JSB designed and remodeled our kitchen. All the work was done when scheduled. They cleaned up each day and were very professional. The work they did is beautiful and I would recommend them. My only disappointment was that they dont do flooring. That surprised me given they are a remodeling company. We now have to find someone to do our floor to complete the remodeling. They also removed two walls and we had to call someone else to do the ceiling and wall repairs.
JSB Home Solutions completed a project for us where they extended our back deck and added a metal screen room on top of it in November of 2019.We are very happy with the service they provided and the quality of their work. We especially appreciated that they managed all the required electrical work and property inspections for us. We did need to make one change after the contract was signed and that was handled fairly with no drama and we appreciated that as well.The installers were very friendly and professional.We would certainly hire them again for any future projects and would recommend them to others.
We used JSB Home Solutions for a kitchen upgrade. We thought they would be too expensive but were surprised to find the cost a lot lower than we thought it would be. EVERYONE we dealt with was professional, courteous and competent. It seemed each of them was happy in their job (unlike several other contractors we have worked with.). We are very satisfied with our project. It came out much better than we envisioned.
I hired JSB for a master bathroom remodel in January 2019. If could sum up JSB in word, it would be- professional! From my initial inquiry call to the completion of the project, it was a delight to work with them. They were always available for questions and suggestions on my design choices. The work team was prompt, neat and willing to discuss the ongoing project with me. The quality of workmanship was outstanding as were the products they used. I highly recommend JSB Home Solutions!
We had our kitchen updated using JSB Home Solutions. The quality is amazing! There was minimal mess and even though the work was done with Labor Day in the middle it still was completed in a very timely manner.We love the look and functionality of our ‘new’ cabinets and granite countertops!I would recommend JSB Home Solutions to anyone who is looking to remodel or update their kitchen.They did a great job!
We had a very good experience with JSB. Our bathroom is beautiful. From the original meeting with our designer to completion, they kept us informed every step of the way. Our estimate was right on target. The workmanship is fabulous. Tom did a great job in everything that he completed in our bathroom. He even let our dog hang out with him! I would definitely recommend JSB and also would use them in the future.
The company was easy to work with from the showroom to the installers.The designer knew exactly what we wanted and how to make it happen. Our installer was kind and efficient. The price was very competitive with the other estimates we received. We would recommend JBS Home Solutions.
The JSB Home Solutions remodel of my bathroom and kitchen has been quite successful from beginning to end. The quality of both the work and all the workers involved was quite professional. This made for an overall experience and outcome that has left me truly pleased!
JSB Home Solutions recently renovated our kitchen. We are so pleased with the outcome! Every person that came to our house was professional and respected our vision. Special shout out to Brett for taking care of all of our needs and making sure the job was done right!
We had an existing patio porch that was in need of replacement. We had JSB Home Solutions come out for a quote and we accepted their bid. The certainaly did a fantastic job. Our patio porch is now very bright and will be used a lot more by our family and friends. Great job JSB. And a special thanks to Matt and Nick. They answered any and all questions I had.
JSB delivered what they promised. Cabinet facings were delivered and installation completed quickly, and cleanly with little household interruption. The JSB team were efficient, extremely courteous.I would be pleased to work with JSB again on future projects and would encourage others to to consider JSB for your home remodeling needs.
Very satisfied with jsb home solutions. quality of the product and workmanship was excellent. they were prompt everyday and sensitive to my concerns. the workers were very polite and professional. the finished product was outstanding. I would recommend them to anyone. well worth the money. the 4 season room has impressed everybody who has seen it and made our house very very nice.
We had a 3 season room installed for us by JSB this winter. We are pleased with the quality of construction and feel it was a good value for the investment. All persons involved communicated well and kept us informed once the actual installation started. Only downside was that the project took significantly longer to complete than estimated when we placed the order. Fortunately we did not have a fixed deadline, so that was not a big issue.
Great company to do business with. The office staff and employees are very nice, helpful and knowledgeable. They do great work—-pay attention to detail and keep the work area clean at the end of each day.I highly recommend this company and will certainly use them again for a major remodeling.
JSB Home Solutions completed remodeling our master bathroom in July, 2019.This was the fourth project theyve done for us. Previously, they did a great room addition, a bathroom, and our kitchen.The master bedroom project was completed within the estimated cost and time frame.The whole process, from engagement to design to construction was enjoyable. There were no surprises during the construction process, and we were always kept informed of the progress of the work and what to expect from day to day. The workmanship was flawless. They were courteous, respectful, and quite easy to work with.
Excellent team of people. Everyone is knowledgeable, responsive and customer focused! They are all very experienced and their work is outstanding!JSB’s kitchen materials are top of the line, real wood, not the stickers and foam used by other refacing companies.Be sure to call them when you are ready for a kitchen makeover!!!! I love love love my new look!
We are thrilled with our new 3 seasons room! Everything about the experience has been great. We had the most helpful salesman, the best team leader, and the best workmen. These men were real craftsmen. Everyone went above and beyond and the result is awesome. We highly recommend this company and are looking forward to spending a lot of time in our new room..
JSB Home Solutions remodeled my kitchen in 2016. I was so pleased with the quality of the craftsmanship and their customer service that I contracted with them this year to remodel my laundry room, master bathroom and office. I highly recommend them for any home improvement project.
After asking several companies to show us how they would reface/upgrade our kitchen cabinets, it was clear that only JSB would be using custom-fit quality materials. The sales staff was courteous, knowledgeable and helpful in making our choices and final decision for the project. The installation crew were very courteous, efficient and completed the entire project in one day. Their workmanship was outstanding. The Project Manager followed up with us to make sure that everything was completed as proposed and to our satisfaction. From beginning to end of this project, we were extremely satisfied after interacting with everyone at JSB. . I would not hesitate to recommend them to anyone considering a home improvement project.
We had awesome experience working with JSB on the total renovation of our kitchen. From initial planning meeting to design and then construction. JSB was on time, budget and assistance. We highly recommend them and we are planning the next project of two bathroom remodeling projects and the construction of a first floor Landry relocation.
JSB Home Solutions was wonderful to work with, from our first meeting through the conclusion of our kitchen project. They really strive for quality and had great communication throughout. They always did what they said they were going to do and I always felt I was being taken care of. I would recommend them to anyone!
JSB built a 4 season room onto our home. All employees involved in the project were polite, professional & worked well together. The only issue would be the lack of communication throughout the job. I understand the pandemic created a lot of unknown variables to the company, but relating these concerns to us would have made an expected 2 week job that turned into a 6 week job more acceptable.
We knew we had to do something when the tiles in the shower stall of our master bathroom started to peel from the shower wall. I went online and found JSB Home Solutions to be the highest rated local contractor. We are in our upper 70s and wanted the renovation to be a one and done so we would not have to have a redo when we were even older.Paul, the design consultant, came out, we discussed the problems and need for a new floor and the replacement of the original swimming pool size jacuzzi tub. He understood our needs exactly. We met with him in the showroom and chose the fixtures that met our needs. Far more options than we had anticipated!Rob, the supervisor, Todd the demolition specialist (yes, this can be a specialty), Clint, Tom and RJ the installers, Joe the mud man and his helper, were all FANTASTIC. Careful, neat, anxious to meet our every need without question. They all were friendly and respectful of our home.Honestly, I cant think of a better home renovation experience than what we just went through with the fine folks at JSB Home Solutions. I give them the highest rating and recommendation possible. And our new bathroom is fantastic! Love it.
JSB Home Solutions did a great job updating my kitchen. They transformed a kitchen that dated, mid-80s, generic, brown cabinets and turned them into beautiful, slate gray cabinets with a marble granite countertop. They were done in three days and highly professional. I couldnt have asked for more!
JSBhome solutions were excellent and professional. The sales pitch by Tod and the build team lead by Andy were very helpful and insightful. They did an amazing job converting our netted porch to a sun room. Thank you JSB team. Will recommend them without any hesitation.
We visited JSB Home Solutions to select finishes for our soon to be remodeled bathrooms. Paul was so knowledgeable and helped us stay within our budget while making sure the updated baths were absolutely beautiful. I dont think we could have succesfully completed this task without his expertise. We are so happy to have Home Solutions remodel our 2 bathrooms.Thanks Paul!!
I had a great experience with my master bathroom renovation. This was a big project, demolishing a 45 year old bathroom down to the studs and floor joists but the job wasnt too big for JSB. Structurally, my bathroom is stronger than ever, with a thick new subfloor and modern green board walls throughout. RJ and Tom were great. Every day when I came home, I saw substantial progress. One day, the room was completely demolished. Another day, the shower pan and floor tiling was done. Of course it was annoying being without a bathroom for a few days, but progress was being made every day. JSB isnt the type of company to tear your place apart then make you wait around for pieces to come in. In fact near the end we did have an issue with the toilet fitting and they had to get a different model. The new model was installed 1 day later! In fact the new model is cheaper so I got a credit back on my final bill. My project was completed on time and UNDER budget, plus the new bath is solid and looks amazing! Im completely satisfied
Had a great experience working with JSB Home Solutions on our Master Bathroom renovation. Rob Adams (Project Manager) and his entire team were highly skilled and very courteous throughout the process. The work, which was a major renovation, was completed in a very timely manner. Thanks to all at JSB who worked on the project.
It was a pleasure working with JSB Home Solutions. The processes from start to finish was very easy and straight forward. Andy was great to work with and followed through with everything he said he was going to do. Matt who was onsite building the sunroom was amazing! I would highly recommend JSB HomeSolutions and will be using them myself again in the near future! Great quality product and very professional and honest people to work with! I couldn’t be more happy!
A little less than a year ago I signed a contract with JSB to remodel two bathrooms. For $34,000 I expected a professional, timely, and quality job. Unfortunately, that is not what I got. I believe we can all agree that COVID-19 has created havoc and caused problems for almost everyone. I will freely admit that when first contacted about starting the project, I related that we couldn’t start anything until sometime in July as my Newfoundland had ACL surgery and he needed to rest. Any activity in the house beyond the normal comings and goings would have gotten him too excited and may have caused a setback in his healing. However, COVID-19 is not an excuse for project delays after the work had commenced. We were told it would begin August 27 and be completed by September 4. In actuality, it was not completed until October 2. So, instead of being inconvenienced for one week, which we expected and with which we had no problem, we were inconvenienced for five weeks. Couldn’t use our garage and cleaning was somewhat futile as the next day someone worked, the work would stir up all kinds of dust.During this time, we would be told that workmen would be at our house between 8:00 and 8:30 but they would show up usually around 10:00 or 10:30 and often leave around 3:30. The shower head and control in the main bath were installed off-center because there was a stud there. Same with the over sink light and the shower valve in the master bath. This is plain laziness and disrespect for the customer. While I am not a contractor, I know what is to happen when a stud is in the way on a non-load bearing wall. So, apparently, there is enough time to do things over but not enough to do them correctly the first time. We ended up asking for a different worker as we lost confidence in the one who had started the job. According to the workers, on some days workers they were pulled off early to go to other jobs.Another example: the vanity top in the main bath was too long yet, it was installed anyway. Why? In discussions with a supervisor about this he said that the worker thought it was wrong but maybe we had wanted it that way. If that was the case, why didn’t he ask? Same with installing things off center. The construction supervisor caught that the shower controls in the master bath were off center, so this was able to be fixed with relative ease.Once work was completed, we started painting the two bathrooms only to find that in some places un-paintable silicone caulk had been used. Really?! No excuse. Next, we discovered the shower head in the hall bath was leaking. This time JSB performed but not all that quickly. Turned out the pipe into the plumbing had been installed without Teflon tape. Even I know to do that. Again, no excuse.I have been financing housing for going on forty years. We all understand hold-backs and that those funds are not to be disbursed until ALL the work is satisfactorily completed. Yet, JSB wanted me to authorize payment of the hold-back as it appeared that time was running out for JSB to draw the funds from the financing entity. Not my problem. JSB created the problem yet, wanted me to solve it. I did, but it put me out over $3,400 at a time I needed the funds another ACL surgery on my Newfoundland. To even ask for the hold-back because of JSB’s poor performance is unprofessional.While the end result has been satisfactory, getting to that point was painful and required daily supervision on our part. Bottom line is that they can do good work IF you supervise them properly.
JSB Home Solutions remodeled my kitchen for me, refaced the cabinets, new backsplash and granite countertops. Overall, I was very pleased with the final project. There were several different stages to the project, each involving different workers. They were diligent and timely with each stage of work to be done. I would recommend JSB Home Solutions to perform any kitchen remodeling.
The JSB Home Solutions team delivered on everything promised. From the initial selection and design of our new bathroom to the installation and completion, the entire organizaction stayed involved . The installer did a tremendous job while completing everything within the agreed upon time frame. We would recommend JSB Home Solutions to anyone interested in competitive pricing and top-notch service .
Re: Bathroom RemodelFrom the very first visit at the JSB Home Solutions showroom to the day the project was complete, we found JSB Home Solutions to be extremely knowledgeable and professional. They worked with us on what we wanted (needed) and offered wonderful advice and suggestions in the design and installation.The demo team arrived a day early (YES - early!). Then the magic began.Tom Cunningham was our lead installer and Rob Adams was our Project Manager. They went above and beyond every day they were in our home working. When Tom was in our home working, sometimes we would forget he was here because he worked so hard and consistently but he was very quiet and worked steadily. That said - every day Tom took time to converse with us (always up beat and professional), he was friendly and pleasant EVERY SINGLE DAY. Tom cleaned up and never left behind a mess of any kind. He also removed every piece of trash every day - not one box was left behind for us to put out with the trash.We are looking forward to beginning work on our four season room addition very soon.In the future, when doing any type of construction or remodeling work, our first call will be to JSB Home Solutions.Thank you JSB Home Solutions and Tom Cunningham!
I contracted with JSB Home Solutions for the installation of my 3 season room. Awesome job!Excellent company. The sales rep , and the project manager were easy to work with and was more than happy to answer any questions or address any concerns that came up.The installers were professional, very articulate and went way beyond what was needed to complete my room in a timely manner. JSB really does care about their customers. .I have used other contractors in the past but JSB Home Solutions is by far the best company I have had work for me. .I will not hesitate to use JSB Home Solutions again. Very pleased with the company and the workmanship they did..Love my BetterLiving 3 season sunroom!!
I had a new walk-in shower installed. Like all destruction we hit one small glich. Which JSB Soultions corrected immediately!! They left my bathroom clean everyday that they worked. Started on time and FINISHED on time even with the mishap. Very pleased with their work.
It took me a minute to write this because, if nothing else, I wanted to be fair. I am truly unsatisfied with my bathroom and completely heartbroken. Imagine being pregnant and getting your bathroom redone because of mold. I didnt want my baby to be in a house with a moldy bathroom. Like anyone else, I imagined how my new bathroom would be. I did my research and decided JSB would be the best choice. The initial process of discussing what I was looking for went smoothly. It wasnt until work started that everything went left. First the contractors came and didnt even make an attempt to put on shoe covers. Once I told them they needed shoe covers, they then wore them inside and out of the house which defeats the purpose. They worked on my bathroom for a few days and since there was a holiday, we had to postpone some days. No problem since I was on maternity leave. The day they should have returned to finish the work, they were a no show. They finally came back a few days later and worked for a few hours. The following day they had to install my vanity. They had to take it apart because it was heavy but when they put it back together it was done incorrectly. I had to call them back to fix that amongst other things. My floor is uneven. They used pressed paper for the border. Yes in a bathroom!! As soon as water hit it, it basically disintegrated. We had to call them back to fix that. The shower was installed but had gaps in-between the wall. Leaving room for water to enter and cause mildew or mold. The caulking is sloppy. I could have done a better job. They used old parts which contained mold. The same mold were renovating to get rid of. Imagine having a baby and feeling depressed about your bathroom causing you to jump into full postpartum mode. It was not a great experience for me and I definitely would not recommend them. Especially when you spend 20k for your calls to be ignored. They came out to fix some of the problems but havent responded to anything else. At this point Im calling it a loss and trying to ignore the things I dont like about my bathroom. I hope others continue to have a better experience than me.Update 11/21/20: Finally after 18 months my bathroom is finished. Yet again, Im over dealing with them and Im going to hire someone else to handle the things they could not repair properly. If I had to use one word to describe this company it would be incompetent.
We are very pleased with selecting JSB Home Solutions for our kitchen remodel. From Carl the sales rep to Jon the project manager and the trade specialists, we were provided a budget, time line, execution and communication pertaining to our project. They hit all their marks! Our remodel consisted of new high quality Amish cabinets and quartz countertops with marble tile backsplash. Did I mention their lifetime warranty. I would strongly recommend JBS Home Solutions.
We had work done on 3 bathrooms. 2 had shower replacements and all 3 had new toilets installed. The quality of the replacement materials is superb, far better than standard materials. The installation was done in less time than projected and the finishing details were excellent. We intend to use Home Solutions for the next stage of our remodeling.We had JSB do the next stage of the bathroom remodeling a year later and are just as satisfied with the work and the materials. There were some challenges due to imperfections from the original builder, but they persevered and we have 3 great bathrooms.
Great Company to work with, sale is the best I have seen in a long time. Staff was great to work with also. The workmanship was excellent. We refaced the cabinets and added a large pantry for storage. New garnet counter tops. The best kitchen I have ever had. Would I use JSB Solutions again, yes I would.
An excellent company providing sound quality product... composite decking material and aluminum roof and posts. Our installation is a beautiful 12x16 covered patio. Andy really took care to stay involved along the way, making sure work was done to highest standards, and always available to answer any questions that we had. All of the guys involved in the building process did great work to make the finished look very appealing. Everyone is very friendly. We highly recommend JSB Home Solutions for your patio, porch, or sunroom.
Our salesman Paul, and project manager Rob, we’re very nice and responsive.The remodel took a lot longer than expected due to what appeared to be lack of field support. The only other concern then the delay in the schedule was the lack of a thorough cleanup after the project was finished. Overall we love the finished product!
JSB seems to be a very honest and quality oriented company. The only issue we had was some confusion over the actual start date. Their admin thought she had sent us the information, but had not. However, this was quickly remedied. All companies make mistakes. I judge a company on how they correct the mistakes.The quality of the materials used to do the job helped us to decide to use JSB. We liked the idea of the cabinet sides being 1/4 inch wood, and not veneer or laminate. Also, the price seem reasonable for what we were having done.
I cannot say enough good things about JSB Home Solutions! I did a lot of research before I chose them, and I made the right decision. They put a sun-room and deck on our house which is the talk of the neighborhood. The whole team was attentive and did what they said they would do, when they said they would do it. I made a small design change in my sun-room mid-project and they accommodated it without a ripple. Communication from the project manager was phenomenal throughout the project, and they stayed on schedule. Now my wife is starting to talk about getting the bathrooms done!
I decided to use JSB Home Solutions for new kitchen cabinets and countertops because they are a local company and gave me a good quote for Amish built cabinets and granite countertops. Everyone was personable, knowledgeable and professional from the beginning of the project til the end. John, the project manager was patient with me when I forgot what I chose, theres so many options! I would definitely recommend them.
Our old windows in our sunroom were 25 yrs old. They were metal and even the screws were rusted. Every winter they had sweat running down them and onto the floor. We just couldn’t take it any longer. We had our sunroom turned into a 4 seasons room with all vinyl around the windows. These are top to bottom windows and OH MY GOODNESS how absolutely beautiful. The workers are very professional and always cleaned up after each day. I would recommend this company to anyone wanting to upgrade their windows. The price was amazing compared to other companies and the quality is so good. My only regret is I wish we hadn’t waited so long to do this. I am WELL pleased with JSB Home solutions. You will be also.
The company was extremely responsive and helped to transform our kitchen, living room, and foyer into exactly what we asked. They were able to match the cabinets and rest of the bookshelves to exactly what was present in the house. In addition, they were extremely creative and were able to add parts to our kitchen which we werent sure how it would turn out. To our pleasant surprise the whole upgrade looks wonderful and appears completely in sync with the rest of the living space.As for the quality of the craftsmanship and materials, these were also top notch. The cabinets were manufactured by the Amish and installed by professional cabinet contractors. In addition, minor adjustments were done to make sure that things fit properly. This included them taking back a foyer furniture piece and properly finishing it before completing the project.Our project manager, Andy, as well as the coordinator, Keena, were in close communication with me through the entire process. Our sales person was Ken and he was also quite friendly and knowledgeable. Only other observation was the work went on for a bit longer than originally estimated.
I would recommend Home Solutions they did a fantastic job on our kitchen Trent Chris and Brett were absolutely fantastic they treated our kitchen as though it was theirs and Jose did an amazing job on our backsplash our home is 70 years old so it was a bit more challenging and it looks brand new
JSB Solutions helped me out when I couldnt find anyone else. I wanted to add a large cupboard on a very long and bare wall in our kitchen. The cupboard was made by the Amish. The wood work is beautiful! They also helped with removing the old counters. Brett, Chris and Trent knew what their responsibility was in assembling the cupboard. They were pleasant, courteous and worked extremely quick.I would whole heartly recommend JSB Solutions for a remodel in your home.
Say what you do, do what you say is how I would describe JSBs approach. Its difficult to find reliable contractors. We evaluated several for a sunroom and deck project and selected JSB. They completed the project on time, looks great and is of high build quality. Andy and team were fantastic to deal with throughout. Highly recommended!
The best experience ever from the sales, product, workers, site manager and office coordinator who communicated every detail. My workers Todd, Trent, and Chris were super clean each day. Never without the use of my kitchen! New Amish made doors and real wood overlay. Who else does that!
We are very happy with our new sunroom.Every contractor that came out for the various steps of the construction was courteous, respectful, and they all did quality work. Everyone was always willing to listen to a change or an idea in order to deliver the outcome we desired, I would say going above and beyond to make us happy.The job was done in a timely manner as well.We enjoyed working with Andy, Matt, Steve, Dick, and everyone who was on the job. And the sunroom turned out beautiful!
JSB Home solutions just completed our enclosure to our existing back porch. Working with them has been great from beginning to end. Bill Meyer began our process with showing us the quality of the materials that would go into our three seasons enclosure as well as discussing options. The installation crew was on time each day and our enclosure was completed in three days. Andy and Bill came back out after the installation to make sure we were satisfied with the results. We most certainly are!
We contacted Home Solutions after seeing their booth at the Home Remodeling Show 1/2020. We were mainly interested in having our kitchen cabinets refaced. The sales person came to our home. After 3 hours we still did not have a price for the cabinet refacing. He started adding on flooring, countertops, etc. After pressuring him for just the cabinet reface he came up with a figure that was only $3800 less than his new cabinet pricing. When asked why would we want the refacing when we could purchase new cabinets for only $3800 more, the sales person said exactly. He then left abruptly without providing a quote. He kindly let us take a photo of his work sheet-really weird. We then saw their booth at the Home and Garden Show 2/2020 with same booth personnel as the prior show. We went up to the booth workers and in detail explained our dissatisfactory experience with one of their sales people. They were speechless. They assured us that Home Solutions Management would be contacting us immediately and this company does not operate this way. Its been 2 months and no one has reached out. There is some kind of questionable business practices going on. I would stay away from this company.
(Three Season Sunroom)Sales:Pros: JSB Home Solutions and CraftBilt sales representative were friendly and easy to work with. Sales demonstrate materials for quality purpose. They helped us to make the right choice to compare with other competitors. Its nice to have a smart card discount from JSB Home Solution.Cons: Very pricey. Sales unable to provide breakdown price for materials, labor, permit, taxes, etc. CraftBilt dont share their materials cost with anyone other than owners of their partner companies.Manufacturer:Pros: Craftbilt, a brand name and made in USA. Lifetime labor warranty from JSB and a 50-year warranty from Craftbilt on the room and 15 years for seal failure on the glass. This warranty is transferable and the best in the industry.Cons: They are more expensive because of the adjustable header, the engineered floor channel, the steel wheels in all screens, doors and windows. Its more expensive to use quality parts. They do need some improvement on windows latches, slide door keylocks, and gutter design.Builders:Pros: They did their professional job and very good workmanship even though few errors to make it right. They start and finished through day by day in timely manner without any rush or delay. Production Manager is very cooperative to make sure that we are satisfied with project. They did their hard work! Its beyond than what we expect!Cons: Sunroom doesnt look complete without flooring installation. Its very exhaustive and time-consuming process to work with separate company. I would recommend JSB Home Solutions partner with flooring company to speed up process on installation and provide financing together with less hassle.Overall:I would give a thumb up and recommend to JSB Home Solutions for their quality of work and timely fashion. If the price is right for you then choose JSB Home Solutions for your sunroom project! (Grade: A minus)
Chose JSB Home Solutions for our 3 season sunroom . They had good reviews online . They are very responsive and quick to resolve questions or problems . Sunroom was started and finished in the time frame given. The one suggestion I have is to include a floor install! Love our new sunroom !
I did not hate this place I did not go to this place, I only called this business to make to make a suggestion regarding their radio commercials. The business was extremely friendly so now Im going to go back and re-rate this business five stars because I would imagine they are worthy of that rating
Rob, our contractor, explained the procedure and process well and made minor adjustments at the end of the project to our satisfaction. At the beginning, he not only measured everything but made helpful suggestions which we included. This is the type of contractor you want--not only provides what you need and ask for but gives and does more to make this the best experience possible for us, the home owner. His crew, Justin Cessante and Brenda, were personable and diligent on how each step of the process was handled. They worked very well together and when problems arose, they determined exactly what was needed, gathered the materials, and created a solution which was very pleasing. Rob had chosen the perfect team to do our bathroom remodeling. To Rob, Justin, and Brenda, we thank you for the lovely bathroom but we now have 3 new friends as well.
Ken Adams did a wonderful job helping us create a great design for our kitchen. It was very nice that we could select everything from one location. The other places we had visited required visits to other companies to select countertops, flooring, etc. JSB also worked with us to stay within our budget.The installation process took longer than expected and the work schedule seemed uncoordinated.Jeff Heydons crew came in and laid the floor tile and back splash in one day and did a beautiful job.The countertop was installed quickly and professionally, but the installer gave no information regarding care and maintenance. The countertop appearance was not what was expected. After a different rep from the Lang Stone came out, he explained a lot about the countertop that even JSB had not done. He also gave some tips to improve the appearance, that worked and we are now very happy with the product.Although there were some issues along the way, JSB always worked us correct or resolve the issues to our satisfaction.
JSB Home Solutions truly provided the SOLUTION to my problem. After moving into a newly-bought home last summer, I discovered some foundation/deck rot under my sunporch. I was very discouraged that my home inspector missed it when I was buying the house. Owner Jeff Brown sent his project manager, Andy, to take care of the problem. Andys guys were diligent and courteous and Andy explained what they were going to do and how they were going to do it. They took an extra measure of protection against any more rot with the material they used on the external sides of the foundation. I am more grateful than words can express!! I was overwhelmed with the problem and then it was fixed!Jeff and Andys willingness to help was indeed God-sent! Thank you, JSB Home Solutions!
The kitchen looks great after the remodel, a couple of concerns though, we were told it would be completed before Christmas 2018, but they didn’t even start until January 3rd. I was told the old appliances would be hauled out. I didn’t know that meant to the garage and left for me to get rid of. I asked for a 60/40 sink and got a 50/50 sink. No offer to make it right. If Ken is your sales person make sure you get it in WRITING!
Be prepared for a HARD sell if you ask for an estimate. Im sure this tactic, while annoying for the customer, is effective sometimes thus its ubiquity in the market. Im quite sure though that the majority of customers who want to get several estimates before proceeding with project that exceeds $25K, as any reasonable person would, do not respond well to this.
Personally, I like to work with local businesses so I called JSB Home Solutions. The new Canal Winchester office is within a mile from my home. It took 3 weeks to get an appt and then the contractor didnt show up at the scheduled time. I called an left a message and received no return call. I am initially remodeling a bathroom with a budget of $8 - 10k. If I liked the contractors work, I already have plans drawn up to add a bedroom and master bath on the first floor. Previous quotes were $50 - 60k for this project. Obviously, JSB doesnt have the time & courtesy to show up for an appt or return a phone call. They just lost a good LOCAL customer.
FYI - I was told they generally dont work on rentals due to the high quality / expense of materials they use. Dont know why they wouldnt be able to use less expensive materials if requested.. I read this as they know they are too expensive for people who own rental houses.
There are several key variables that went into our selection and defined the outcome of the project. First, and most importantly, the project manager (designer) needed to listen to our vision and translate that vision into a plan that met both our expectations and our budget. Paul Golich was exceptional in accomplishing that.Secondly, the plan needs to be translated into action in terms of skilled work staff and quality materials. Every JSB staff that worked in our home was properly trained in both craft skills and in respect for our home. They were efficient, clean and polite.The budget was detailed and spelled out explicitly what was to be done. As changes were made and agreed upon, change orders were implemented so that everyone was on the same page.The finished project met both our expectations and budget.
Total reviews rating 4.7
165 Reviews for JSB Home Solutions 2023:
Review №1
2022-03-09We needed a serious upgrade to our kitchen as it was outdated and plain. I did some research and found JSB and immediately liked them because they were local and their work seemed very professional on their website. Got the initial appointment and was informed of their process, materials and pricing and everything was reasonable and quality of the materials great! Few months passed and we finally got out work started (after our cabinets were custom made) and the work was done/installed/completed in less than 2 months from start to finish (considering holiday/Covid19/material shortage delays). The quality of the work is great, the materials used are also great and the people we dealt with were very professional. We now have a beautiful kitchen worthy of a magazine cover and we absolutely love it.
Review №2
2021-06-24JSB Home Solutions did a kitchen remodel on our home. My husband and I are absolutely thrilled with the results! The staff was very courteous and professional and efficient. Everyone was kind and made sure we understood everything that was being done with the work. Due to the pandemic, it took a bit longer to get the materials, and it was well worth the wait! I love my kitchen and we are very happy we went with JSB! I recommend them highly!
Review №3
2022-03-29My husband and I wanted to update our kitchen so I reached out to JSB and they came out and it was an easy process. Lots of choices but they were helpful and knowledgeable when choosing the type of doors and colors. When the men came out to put the kitchen in they did an amazing job. They cleaned up every day and were very professional. Everything about this process went smoothly and I couldn’t have asked for better results. I am so pleased with my new kitchen.
Review №4
2022-04-28JSB Home Solutions did a wonderful job for us. We had a walk-in shower installed and we are so pleased. The installers arrived on time, were respectful and friendly, and cleaned up every day. They were knowledgeable and helpful. Whenever there was a question, the project coordinator was quick to contact us with the answer. The quality of the products and of the installation was top notch.
Review №5
2022-06-13JSB remodeled my bathroom shower this past month. I am so pleased to have contracted with JSB for the install. The final product is lovely and the installation was efficient and timely. I was very impressed with the installer, Harry, who was on time and exhibited a work ethic I appreciated. He was cautious about cleanliness and did a great job on being tidy throughout the project. AND, it took 3 days which is what JSB informed me as to the time for the remodel to be completed. I love the end result, the shower is lovely and so easy to keep clean.
Review №6
2022-03-30JSB totally remodeled our kitchen and half bath. Working with their professional team made our renovation much more successful than we could have anticipated. They were very kind and patient with all of our questions and concerns along the way and we always felt they were here to do the job we wanted and do it with perfection. I would highly recommend this company.
Review №7
2021-04-07My wife and I bought a fixer upper in the neighborhood we always wanted. We entered this project as remodeling newbies and encountered a steep learning curve regarding project management. No-shows, incomplete work, and incompetency were the norm for so many contractors. However, JSB was our beacon of consistency and integrity. They were a contractor we could always count on to show up on time, solve problems on their own, and finish work with exceedingly high quality in the timeframe promised! Ken and Tony were great to work with and were always available for questions and requests. I am a mechanical engineer by trade and tend to get a little obsessive about details at times. They patiently and graciously catered to my desires and we ended up with the kitchen of our dreams. The price was considerably less that big box store quotes and the quality was much better considering the local Amish made custom cabinets and professional craftsmanship at every step. JSB made a stressful remodel much easier and left us with more than we expected for a fair price! Thank you JSB Home Solutions! A before picture as well as the design sketch and after pictures are shown below!
Review №8
2022-06-28JSB installed a sunroom on our pre-existing covered back porch. We LOVE, LOVE, LOVE, the finished product. We use it daily!!!The only reason for the 4 stars was the long install time. Granted it was during the pandemic and there were supply chain issues, staffing issues, etc., but it took several months from the time we signed our contract until the room was finished.All that said, the workmanship, thoroughness, and finished product….we couldn’t be happier. A job well done. We would certainly use JSB Home Solutions again. 👍🏼👍🏼
Review №9
2022-04-10JSB converted my old screen front porch into a three-season room. Not only did it improve the curb appeal of my house but it also has created additional space that I will enjoy from early spring until late fall! I have already received many compliments on the porch and love it!Everyone that I worked with at the company was very helpful, professional and nice throughout the entire process.
Review №10
2022-04-12A complete remodeling of our primary bathroom. This project was the realization of a goal several years in the making. And interestingly enough the work was performed during the waning months of COVID-19. But Justin Grimes and his select group of contractors were respectful to the health rules of the house. They were careful, clean, courteous and conscientious from demolition to final finish. We are very pleased with the work performed by JSB Home solutions. We highly recommend them.Sincerely Quentin and Rena Elliott