In-store shopping
Yes
Joseph Airport Toyota in Vandalia
Categories
Location on the map
Vandalia, Montgomery County, Ohio, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Oil change
Yes
Repair services
Yes
Phone: +1 937-898-8060
Site: http://www.josephairporttoyota.com/
Site: http://www.josephairporttoyota.com/
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (199)
I wasnt able to find the perfect used car for me yet due to the car shortage, but Ricky Nelson listened and is on the lookout from me. I am not even checking anywhere else because I finally found a salesman I trust! Give Rick a chance Im sure youll be happy.
Hands down the worst customer experience ever after purchasing a car. One simple inquiry sent on March 17th, 2022 has resulted in at least 10 follow up emails and a phone call from me (I stopped counting). I still haven’t received a response almost one month later.
Have inquired and left my number And ask for a return call. Then stopped by the other day and even talk to someone and was assured that I would get a phone call on Monday and have heard nothing so I will go shopping some where else. My friend buys her car there And I interpret for her. The salesman told me when youre ready to buy a car let me know Ill take care of you so I did so...... I bought my last Toyota from VOSS TOYOTA. Ill go back there. I took my other friend to Voss and she bought a Camry there and is well Please. They have always treated me right And kept their word !
This is the second vehicle Ive purchased for my wife from Joseph Toyota and Arvin Ridley. His service, honesty and integrity are second to none. He and his team presented us with white glove service at a fair price. The financing portion was painless my only cause for concern was the insurance salesman. They have gained a customer for life in The Sanders Family. Thank you Mr. Ridley for everything and God Bless You.
Andrew Green is a Rockstar, Great personality and was a pleasure to deal with, this is our 2nd purchase from Joseph Airport Toyota and will definitely buy from them again if We need to
Was gonna trade in my 2017 tacoma in there but they was trying to low ball me with a 30000 offer this truck was a trd sport blue with 6000 dollar lifted suspension on it with a 2000 dollar arb bumper on it and a brand new viper remote start on it and the truck only had 65000 miles on it 2015 2nd gen tacomas are going for 30000 so I gladly walked away
The best customer service. Sales person Kevin Carter got us in a car that was perfect. Everyone in the office was friendly and made sure we were taken care of. On 1-3-2018 had to return to the dealership for a tire pressure issue and once again, Kevin was able to take care of the situation without a problem. Ive recommended Joesph Airport to all my family, friends and I urge anyone who is in need of a dependable car go here. These salesman take their time to listen and are not pushy. Thanks again, Kevin!
I wouldnt deal with this service department again. I dont call names, but Ill say this of their assistant service Mgr. Hes unpleasant, unprofessional at best. Didnt have a clue where my truck was, even though roadside assistance had it towed their. Rushed me out the door, without getting my car seat for my 4 year old daughter. I wasnt allowed none of my personal property. Because of his lack of knowledge and understanding. The guys name is Ishaih. Fair warning dont deal with him. I think he needs retrained at Customer Service. Buying a vehicle from their was easy. But vehicle service ... Avoid it, take it to Voss.
I want to Thank Mr. Arvin Ridley with Joseph Airport Toyota. He really helped me get what I needed with no issues. He went out of his way and was straight to the point without giving us the run around. I had a new car with in 4 hours. That is how you do business. Thank you so much from the Diene Family.
I ordered replacement floormats for my Highlander online Monday. On Tuesday morning I had an email saying they were ready for pickup. They are exactly the same as the old ones and the price was good.
What a wonderful and fast buying experience! These wonderful dealers had me in and out with my 2018 Camry in about 2 hrs along with a trade in! Lucas and Ron were awesome and made me feel at home. I couldnt be happier!
We had an excellent experience at Joseph Airport Toyota. Our Salesman, Kevin Dorsten was wonderful: very polite, very friendly, very informative, very attentive, and very professional. He answered all of our questions about the vehicle we were interested in, and then had to go clean off all of the snow on it, so that we could test drive it. He was patient and did not pressure us at all on our decision, and was reasonable with the price negotiation. Then, since the temperature had been so cold, he had to arrange for us to return for the painters, and kept in touch with us by text to keep us up-to-date on the status of the repairs. Kevin Dorsten is the best, and we highly recommend the Dealership based on our entire experience there. Plus....we LOVE our new Santa Fe!!
Id give em a 5 but no one gets my 5 unless they do something I remember in 10 years on the good scale. Same way with zero stars. If Ill remember poor treatment for 10 years. That being said, this dealership did go beyond what any other dealership has before. All questions were answered. The staff we dealt with were quite knowledgeable. Everyone involved in our new car deal impressed me. Im not easy to impress. It wasnt all about closing the deal. Our sales guy showed a genuine interest. We were made to feel at home with cool drinks, comfortable atmosphere etc. We felt like we made a friend. We drove away after the deal with our salesmans personal phone. He said, Call Anytime, even 3 am. I would add another 1/2 a star for that. It was a good experience, very good. What the heck? Heres another star for a total of five. We love the car!
I bought a new Toyota 4runner yesterday from this dealership. The weather was really bad, cold snowy day. Justin was very nice and helped me through the whole process. He even had the vehicle warmed up with the seat heater on. Nice touch. Thank you Justin and Joseph airport Toyota
Took my vehicle in to get an oil change, everything went well until I was told the air filter and cabin air filter had already been replaced, as I was shown two dirty filters who supposedly came out of my vehicle. I asked to have my old air filters put back in as I would replace them myself. Came home from the oil change, grabbed the filters I already had at my house and proceeded to change them. Upon inspection I could tell the filter in my vehicle were not nearly as dirty as the ones at the dealer.. and my filter compartment were packed with leaves and debris. No way they could of even taken my filters out of look to see if they needed replaced to begin with.. be careful of fraudulent actions while getting your vehicles serviced
Carl allyn has sold us 6 vehicles over the last 6 years he is a true professional and does not pressure you and stays in touch on special days. Also the credit manager is a great guy. My favorite ohio auto dealer. Great job
The service team was able to get me in for an emergency appointment (and a good thing too, because my engine might have been destroyed if I kept driving it!). Tom Thacker oversaw the handling of my car and his team managed to diagnose the problem that my car very quickly. He was able to give me a plan to keep it running. I will schedule future maintenance appointments here.
Took in for service asked twice for quote for tires left without one. Got a text message thank you for letting us service waited 20min then walked down to service desk guy handed me my report no explanation of service and no quote for tires no explanation of yellow marked item in report. I have to question if service was even performed. Have been a customer since 2017 this may be it. All the negative reviews I see get a premade generic response instead of action
Very friendly/helpful people....My vehicle is always well taken care of. No complaints.
HUGE thanks to Kevin Dorsten for helping me out with a battery issue on a vehicle I bought 6 months ago. The service dept was super helpful as well letting me know what the issue was with the battery. Kevin took the time out of his day to personally come to my house with a jump box, and assist with the issue. Thankful for his efforts.
Compared to other Toyota Dealers in the area, I found Joseph to be the best. I initially selected this dealership because of the proximity to my place of employment. I was pleased to find the experience nearly flawless. I allowed them to replace the cabin filter. They presented me with the old filter to justify the expense. I took them at their word. The total expense for a cabin filter was $42.00. I will be back.
Andy Davis was the best! I could tell he had a lot on his plate when I came in, but he did so well juggling it all! He pointed me in the right direction of the perfect car for me and was very patient when I still wanted to browse around! Once I decided on which car I wanted his team worked hard to get the paperwork started and I traded in my car for a 2020 Camry! Everyone was so nice here and made the whole process very easy! I recommend this place and Andy for anyone looking to get a car :)
We got a great deal and excellent financing at Joseph Airport Toyota. Finding a Sienna hybrid in this high demand market was challenging. Given our urgency to conclude the purchase, we were able to get delivery of the vehicle in less than 24 hours. It was a pleasure working with Michael Goldie and Shawn Levi (financing). The van was sparkling and ready to go when we arrived. Extra detailing was completed while we concluded our financing.
Warranty, rental, and service department offers great service and help when in a pinch. I had to get my car in for emergency repair and they were able to help within a half hour before close on a holiday weekend. They were very kind when I was clearly upset and only wanted to help.
I walked onto the Airport Toyota used car lot and was quickly assisted by a very knowledgeable and thorough salesperson named Andy Davis. There was no high pressure, just a lot of education and patience as I examined the van. He gave excellent me explanation/demonstration of the vehicles features and history. The financing experience was equally efficient, fair and thorough. Andy even returned my rental car for me! Thanks for your professionalism.
I had the privilege of working with Andy Davis. He was very knowledgable and very personable. I had called the day before and gave them my information, and when I arrived for my appointment, Andy told me that I was approved for a car. I drove off the lot in a 2021 Hyundai! Andy, I want to thank you! You were great! I love my car!
My wife and I had a great experience buying our new car here. Kevin D. made the test drive and buying process very simple and hassle free. There was never any high pressure sales tactics, and he was extremely thorough and professional. We were in and back out of the dealer with our new car within 2.5 hours. I highly recommend working with Kevin on your next car purchase.
Andrew is always the best salesperson. He always has time to show us safe and reliable cars for ourselves and kids. Hes the best salesperson Ive ever met. Hes honest genuine and not pushy. If you need a used car always ask for Andrew.
I had a great experience with Joseph Airport Toyota in Dayton, Ohio! Andy Davis was so professional and courteous he was even hospitable to my 2 dogs🤣. I didn’t think I was going to drive away in a truck the same day but I did! God has blessed me with the help of one of His workers..Mr. Davis💯💯. I was super impressed with the lifetime warranty on a used vehicle and I’m so happy that I’ll have a vehicle with air conditioning this summer! I haven’t had that luxury in over 10 years! Thank you Joseph Airport Toyota, thank you Mr. Andy Davis and thank you God!!♥️♥️♥️
This is where we take my wifes car for its scheduled maintenance...we usually have to go on a Saturday and the wait is usually a hour...they need to have something there for us to eat while were waiting....no donuts or popcorn.
Love our car but not the salesperson that helped us. We were there for 2.5 hours just to sign paperwork for the vehicle that we told them we were purchasing the night before. Our salesman kept disappearing. He didnt want us to use our bank we have been using for 15 years kept pushing to use them. He even ran my husbands credit without telling him. Very unprofessional.
Thanks to Myron Fuller we bought not just one car, we bought two! We had such a positive experience with Myron the first time, that during the next week we looked on the Joseph website and found the same make and model, contacted Myron and he took care of us one week later! Semper Fi Myron!--Ed & Michele Seaman
I had a great experience purchasing a new vehicle today! Andy Davis provided excellent customer service and got me a great deal! I even saved more money by switching to Allstate insurance which is conveniently located there. I would definitely bring my business back the next time Im in the market for another vehicle.
Worst service ever. Had an appointment scheduled with erin to look at a new car we called on the way to the dealership to let her know we were on the way only to find out she had already left earlier in the day and they sold the car. i understand selling the car nut not to even call us to let us know was very unprofessional we will never do business there again...
Absolutely wonderful! We worked with sales person Arvin R. He was very nice and personable. As a sales person myself I can say that he did a great job of not pressuring us for a sale. The finance team works magic. My wife and I just filed bankruptcy but we now needed a car. They were able to get us financed which we thought was a miracle then was surprised at the interest rate which was much lower than we expected. All in all a great place to go!
The lady I worked with didn’t want to do her job. I asked her to call the warranty company to see if my repair was covered and without checking she told me it was not. I found my paperwork and in fact my repairs were covered under my warranty. She was going to send me home without checking and was going to charge me almost $400 for repairs if I would’ve agreed to them. She basically called me a liar and said I didn’t ask her to call, when I did because why would I want to pay for repairs when I can check and see if the warranty would cover it. Had I not did my own due diligence I would’ve been sent home with the same issue I came in with AND wasted time. Oh also, money because I was being charged for a diagnostic. Service was terrible. I would not buy another vehicle from this Toyota.
I bought a used vehicle site unseen from this dealership--I live about 70 miles from the dealership. I wasnt driving there unless I was buying the car and the deal had to be worked over the phone. Its the type of vehicle that does sell fairly quick on a lot and it met my specs. They were helpful to look at the things that were important to me. I put a deposit down on the vehicle.I worked with Calvin W. They put it through a full mechanical inspection and did a few things--one of them required ordering the part. I was supposed to go pick-up my vehicle on a Saturday. The night before, Calvin realized that the vehicle might be delayed, so he called me to let me know. We pushed the delivery date by a few days.When I arrived at the dealership to take the car, the car hadnt been detailed yet. Calvin was aghast. I worked with Calvin and Jason (I believe is the used car managers name) to have it detailed at a sister dealership near to my home. Thanks to them for helping arrange that.I paid sticker for the vehicle. I dont feel like a got a deal so to speak, but I do feel like I paid a fair price and they kept their word. The most important thing for me is that I feel very good Joseph Toyota honored their commitment to thoroughly inspect and repair any mechanical defects. I looked at enough of these vehicles to see cost variances and this vehicle was priced fairly. Its still a used car, you cant expect perfection, but I felt very informed about any defects--a couple small body things. There were no surprises mechanically or otherwise when I arrived, which I 100% appreciate.I didnt have any real finance or trade-ins on the vehicle. I brought a check and left with my car within 30-40 minutes. Calvin was sure to protect my time.Id buy from them again.
We just purchased a 2007 FJ from Mike Goldie at Joseph Airport Toyota. We shopped around for similar vehicles in the Dayton and Columbus area and found the best price and best condition of vehicle at Joseph airport Toyota. Mike and his team stayed late on a Saturday night and got us taken care of. They were kind, courteous and made us feel confident we were making a good purchase.
Ive spoken to and worked with many dealerships in my life and this one is by far been the best. Our Salesperson Kevin C. was great to work with. He was knowledgable about the vehicle we wanted, transparent and more than fair on pricing, and treated us great when we were at the dealership. The Finance Manager Seth was awesome too. He put our packet together quickly, walked us through the most efficient options and had us out in 15 minutes.If you are in the market for a new Toyota, you wont find better pricing or customer service. No surprises, quick and best pricing around, and couldnt be happier with my Tacoma.
Andy was great! He found me a better car than the one I was originally interested in. He also helped me get the car all the tuneups necessary to be fully road worthy long term.
Bought my toyota car brand new in Texas from Universal Toyota in San Antonio. Impeccable service!!!! Got the extended warranty covers oil changes/tire rotations and tire damage when I purchased my car.Ohio Airport Toyota, Voss Toyota however, both tried to tell me that they do not honor warranties out of territory. Got an oil change and they didnt screw down the plastic under compartment right. Called universal Toyota and Found out they are liars. Then when I called them out on it, they comped me.2nd experience i ran over a nail which hit the side wall. The service guy says they dont honor warranties yet again and makes an excuse that the warranty companies are impossible to get payment from. Im like well, I paid for the warranty, so not my problem. He talked to the manager and he agreed to the warranty.... Tire gets replaced. Get a phone call from the same guy 2 months later. He says, Sir, the warranty didnt cover the cost of the tire, so when do you think you will be down to make the payment. I tell the guy in so few words, heres the 1-800 number to the warranty company. Why dont you give them a call and find out where your cash is at.....toyota Service up here in Ohio is awful. I still love my cars but I wont be receiving service from them again. Id rather drive back to Texas 1.3k miles than go back to an Ohio Toyota.
I want to give a big thanks to Michael Goldie. He was such a great and kind hearted salesman. I went in there with doubts because of a tough situation I was in and Michael really helped me and got me in an amazing vehicle to which I love. Management is also wonderful and o really appreciate what they have done for me. 5 stars ⭐️ and I will recommend anyone that needs a car to go here !!
I just bought a car from airport Toyota and can I say that Andy and the rest of the crew there made things so easy and stress free for me. Due to the pandemic I’ve had financial problems and they new about them but still took me in and got me into the car I wanted! If your looking for a new or used vehicle I would definitely recommend going there first!
Worked with Andy Davis on May 23rd and purchased a great car, it was the easiest experience of my adult life and I’m so happy to have found this dealership! We were so happy that we decided to go back to purchase another car from him about 3 weeks later. I recommend Joseph Airport Toyota to anyone I hear that’s looking to purchase but more importantly our salesman Andy! Thank you all so much for the best car buying experience we’ve ever had!
I had such a great experience here! Calvin Worthy helped me so much! It was my first time ever buying a car and he made sure to help me through the process and that I didn’t leave the lot without my Camry! I have wanted a Camry since I lost mine a couple years back and I’m so happy he could make it work for me. I highly suggest getting with Calvin to help you get your car you’ve always wanted! 5/5 stars, it was amazing service, amazing experience.
I had an excellent experience buying my used 2016 Buick Envision with THE WRAP extended warranty. I worked with Mike Golding and I have to say he is one of the nicest guys in the business. Mike really listened to everything I was hoping to find in a car. He surprised me with his out of box thinking when showing me different options. When I didnt find the car I wanted on my first visit Mike continued to search for the features I requested. He was never obnoxious with contacting me too often and I never felt pressured to hurry up and buy something. Together we took our time finding exactly what I hoped for. In the end I got the exact dream car I wanted, panoramic sunroof and all!! I also feel great about the warranty offered by Joseph Airport Toyota. It literally covers everything except maintenance items (tires, oil changes, brakes) for the whole time I own my car. Since I am the type person to buy a car and drive it for 20 years this will very much pay off for me in the long run! Thanks again Mike and Joseph Airport for a great experience buying a used car with no stress or worry!!
Take cars there for service. Never had any problem. People are very friendly.
Had such a great experience here! Michael Goldie helped me get a fantastic car and the payments are super affordable! They really care about their customers and are super attentive. I definitely recommend checking this place out if you’re looking for a affordable vehicle.
I’ve been to 3 different Toyota dealerships and this is the only one that was able to troubleshoot, diagnose, and fix an ongoing audio issue I was having with my 2021 Supra! Most service centers and techs are avoiding working on the supra due to the challenges it comes with, but these guys welcomed the challenge and got the car fixed under warranty, in a fairly short amount of time given the circumstances! If you’ve got a Supra, and a weary of other service centers, schedule a service appointment here!
Weve been searching for a high quality yet affordable used vehicle to replace our 18 year old Honda Odyssey. We found it at Joseph Airport Toyota. Everyone there was great including the service department, which really impressed us. Ive never walked away from a dealership feeling like we didnt get ripped off. This was the first car dealer experience I feel like we received an exceptionally fair deal. We plan to visit here first when its time for another vehicle.
Michael Goldie was very easy to work with. He made our car buying experience quick and painless. He was not pushy at all! We will shop here again.
This is the 4th time we have leased a car with this dealer and with our salesperson, Eddy Galera. We keep coming back for a reason! Each time we have received a great deal and had a great buying experience. Eddy and the team work hard to find the right vehicle for you for the right price. This time we shopped around at alot of other car dealers so we had a lot to compare with. Joseph Airport Toyota still won our business! Eddy, our salesperson ,as always, was very polite, attentive, friendly, and helpful. We is a gem to work with. He even ran out to our new car as we were leaving because he had checked the lease car we had returned and found our garage door opener! What a great save! It saved us the hassle of returning from 40 minutes away just to retrieve it! Thanks, Eddy! Well be back!
Best dealership I have been to by far. Every car I test drove was in amazing shape, unlike the dealerships around it (excluding Hyundai, they share a lot). My car is in amazing condition and was a fantastic price with the warranties. Would highly recommend Mark, sweet guy.
Great place to buy a vehicle. Kevin was very helpful and informative without being the typical pushy car salesman. Worked hard to get us a great deal. Liked that the dealership was up front with breakdown of everything without trying to have some hidden cost (you know what Im talking about). Would definitely recommend to anyone looking to purchase a vehicle.
Last night for the 1st time in over 9 years the check light was on. Turned around, parked and read the Owners Manual. Bottom line: Have the vehicle inspected by your Toyota dealer immediately. Precisely what I did this morning. The diagnostic had nothing. Additionally, though not mentioned in the Owners Manual, this may be a gas cap problem. I trust and appreciate Joseph Airport Toyota for dealing with my vehicle as soon as they could. Thanks!
We have never had a more pleasant experience buying a vehicle. Our salesman was helpful, knowledgeable, and willing to take no for an answer when we did not want certain extras. He saw to our comfort and demonstrated the features and controls of our new truck very thoroughly.
Be forewarned that buying tires at Joseph Airport Toyota is probably not the smartest idea. First, I was never given any information on how their warrenty program worked. So when I had a blown tire due to a road hazard they stated after the repair that I needed to bring my car to their location to have it serviced and fixed. Well, when do blown tires ever happen at a convenient time or location - NEVER! I was hundreds of miles away and it was a Saturday evening. Toyota service dealers wouldnt be open until Monday at the earliest and I had to get home ASAP. My tire was not even driveable - even though they were supposively run flats (which is another bad story there). Im still trying to get even a portion of my new tire cost and replacement fees compensated. I keep having to call the service department and still havent gotten any answers after two weeks. I would have thought that Customer Care should be in the forefront - NOT this time! This blown tire cost me well over $500.
Stopped in a few weeks ago regarding a leaking tire and Stephen once again did an amazing job. He always handles the service requests for both my 2014 Rav4 and my wifes 2016 Camry. He is an awesome service technician who is friendly, knowledgeable, and professional. Always enjoy my experience and feel like we are in great hands with Stephen taking care of us.Thanks for everything!
Everyone at Joseph Airport Toyota was helpful and knowledgeable throughout my entire buying process. They spent hours with me helping me find the right car, working to get my financing approved and then showing me how to operate my new car. They went through how to operate my car, my financing options and my warranty information. I just loved the team that helped me and love my new car!
I really enjoyed my time yesterday shopping for a car with Carl and Andy. They had many options for me. Every time i came back from a test drive they had another car ready for me hop in! They also gave great tips to building your credit. I didnt feel rushed or pressured! they spent almost 7 hours with me.. my co worker happened to take me and now she is buying a car through them as well. Financing was quick and easy. Would definitely return. Thanks Guys!
Service Department was great! I was treated well. Sadly, that has not been the case with a couple of the sales people. Etiquette classes would help some of the snobby salesmen.
It is always a pleasant experience at this location. They make owning a Toyota worth it.
Gotta give a shout out to Justin and Steve for one of the best car buying experiences. If youre looking to purchase any Toyota, these are your go-to guys. Steve is the expert on the Supra. Very knowledgeable and goes the extra mile on filling you in on all the small details. Justin made the car buying process painless and enjoyable, even on a busy Saturday afternoon. Highly recommend Joseph Toyota!Also, if you have AllState car insurance, this location has an agent right on site, so switching cars is effortless.Thanks again Justin and Steve!
I purchased my rav4 and our ram 1500 from from Arvin Ridley in used cars. I new what I wanted they didnt have it on there lot so he looked at other lots and helped me find what I wanted. He is awesome at helping you find what you want and making sure you are happy. I am confident that when I leave I will be happy with my purchase.Thank you Arvin for helping our family get the vehicles right for us.
We had a nice buying experience seeking a used car at this dealership. We worked with Arvin Ridley, who was the kind of sales guy you want when buying a car. Low pressure, found and brought us out several cars to look at allowing us to compare years and model styles. We left the first day without any nagging or single call back. When we returned later in the week to look again Arvin had cars ready for us to drive. I have already recommended this dealership and Arvin in particular to others. No one really enjoys buying a car, but this was the best experience that it could have been. Thanks Arvin!
We purchased our second car from Joseph 10 days ago. Myron Fuller from Joseph was terrific to work with. The first car he showed us was a great match for what we were looking for in a car. Myron was gracious, polite, and helpful, apologizing several times (though not needing to do so :-) ) for the current condition of the car. He clearly and plainly addressed all of our questions and affirmed his willingness -- both at the end of the sale as well as at car pick-up -- to always be available to help further in the future. It was gratifying to know we had just as good, if not better, a second car-buying experience as the first at the same dealership. Myron was the key part of making that happen!
I purchased my first vehicle from Carl in the used car section. He was so nice and very helpful. Years later my husband purchased a vehicle from him as well. Now I wanted to get a new used vehicle and when I spoke to Carl he knew exactly who I was. He listened to what I wanted in a vehicle and helped me through making a decision as much as he could. I love Joseph Airport Toyota and have zero plans of ever purchasing from anywhere else.
Bought a new Toyota Highlander XLE here for my wife. Very easy people to work with, and transparent pricing. Jessica Barnhill provided me with a price before I arrived, and Steve Ryherd was our salesperson who took over once we arrived. Steve is excellent, good personality, knowledgeable, and spent an enormous amount of time educating us about the new automobile. We were impressed. I highly recommend this dealership.
I frequently use them to change my oil in my Corolla, but, I recently found a car we’ve been looking for in great condition and great price. We had Myron help us and he was the sweetest and was so helpful and honest. Thanks for the great car buying experience!
By far the best car buying experience we have ever had. The setting is very relaxed & the sales people we worked with were incredible. We never felt pushed at all. They gave us all the facts without trying to manipulate us. We worked with Greg (salesman) & he not only explained all the features of the car to us but even synced our phone & garage door opener. Dave (sales manager) was incredible as well. He joked with us & made it a relaxing experience while helping us fit our budget! GREAT EXPERIENCE!!!!
Andy Davis is amazing!!! I highly recommend him! He helped me my family into a wonderful SUV. He was such a pleasure to deal with the whole time. I cant thank him enough!!
2nd vehicle purchased from Joseph Airport dealer in 3 years. Will definitely return in the future. Andy Davis was great to work with and very helpful and knowledgeable. Excellent customer service. Everyone we dealt with was knowledgeable and very friendly and answered all our questions. Will recommend to family and friends.
I have always dreaded car shopping. The feeling of pressure from the sales rep and the long process in purchasing is not something I look forward to. However, I chose two vehicles on line to test drive and notified Joseph Airport Toyota. We made arrangements for an appointment and upon my arrival, Michael had both cars were pulled to the front and running. There was no wait to test drive other than to get a copy of a license. It was great! When we chose the one to buy, we let Michael know what our budget was and he and the finance team worked to get us close to where we wanted to be. We drove off the lot in our new car in three hours. I highly recommend Michael Goldie and Joseph Airport Toyota.
We recently purchased a New Rav4 Hybrid. We worked with Steve. He was very educated and informative about the car and was able to answer every question we had. The whole process was streamlined and smooth. We feel as if we were taken care of and were given the phone numbers of service, finance and salesman in case we had any questions later.
I always take my truck into service here and Samantha S is the truth! Best service manager I have ever dealt w, knowledgeable and transparent. Also Andrew Greene has sold me two vehicles (Camry and Ram 1500) and he is the best salesperson by far. Definitely recommend.
It was me and my husbands first time buying a car and Mike Matthews made it really easy. He contacted us right away after showing interest in the car online and then walked us through the entire process, showing us our options and being very personable. They also found us a better deal with car insurance and saved us a lot of money.My only complaint is towards the used car dealership building - this is not the fault of the car salesmen, but upper management needs to clean the building. Most of the office was dated, with marks and scratches on the walls, and really dirty grimy floors. The guest center was great though, clean and comfortable with a lot of amenities and all of the people were very kind. Overall we had a really great experience.
This dealership has a great sales department. I recently purchased a new 2021 RAV 4 XLE. The salesman worked with me and my wife. Carl Allyn and his assistant Rob were thorough and answered all our questions in detail. This is my second car from this dealership and Carl was requested by my wife and I. They do not hesitate to helped you find the car you need and want. If the do not have it in their extensive inventory, they can find it! They are professional in their approach; honest and make the effort and take the time to find the car that satisfies the customer and their budget.
I had a great experience at Joseph Airport Toyota. My friend and I recently visited Joseph Airport Toyota to see the new Supra. Everyone was extremely friendly. A salesman came out to greet us within a few minutes of us being there. It was pretty obvious we were not able to buy anything since we are only 18, but that did not matter. The man treated us like adults when he could have easily told us to leave. He brought us inside to see the Supra and then talked to us for 30 minutes about cars. He was very knowledgeable, and I would definitely feel confident buying a car from them.
I just purchased my first car (used 2019 Chevy Spark) from Joseph Airport Toyota, and the staff definitely made the whole experience much less terrifying than I had originally anticipated.Everyone I had met was kind and personable. In particular our salesman, Mark Clement, was attentive and went out of his way to help me find the right vehicle for me. Mark did not hesitate to answer any of the myriad of questions I had, and he went above and beyond to make sure my first car-buying experience was a great one!
Fourth car I’ve bought from Joseph Airport Toyota. Arvin Ridley has been the salesman every time. Can’t say enough great things about him! He makes it an easy process. No haggling, great price every time.The dealership was outstanding as well!Mike
I had a sales representative by the name of Mike Goldie. He was not pushy and went above and beyond his job to help me find a car. He stayed late several nights so I could test drive some cars. When I did not find a used one that fit my needs he found me a new one that fit my budget. Very pleased with my purchase. I would highly recommend Mike Goldie.
Mike Goldie was very professional and helpful. I would recommend him the next time you buy a car from Joseph Airport Toyota. I also want to say a thank you for the detailing department as well. They was bringing my car around then drove past me, Mike went and seen what was going on and they forgot to clean a couple things so they took it back to the shop and did what they needed to do.Thank you for everything.Rick
Recently had my Corolla serviced here. Couldnt have asked for a better experience. Ken made everything fast & painless. Wouldve been without a vehicle for almost two weeks but they have courtesy vehicles for their customers. I would definitely recommend this dealer.
My 2018 Toyota Sienna has had an anomaly issue with it randomly not starting. Had it in shop 3 separate times. The first time my van was loaded with 5 service dogs. The team kept in contact with me and worked with me to ensure their safety and comfort. (A very out of the box sotuation!) The third time it was in Ken handled the request with unbelieveable tact and details. The tech (Brad I think?) Worked countless hours and dug in with extraordinary detail to he sure the issue was resolved. Best part...if this recurs, the team offered to bring in a certified Toyota engineer and different multiple future options should this be needed. This type of never give up attitude is rare. I appreciate you Ken, Brad and Tom - I appreciate you.
This is my second time in two years buying a car from Joseph Airport Toyota and I had been another great experience. The first time I got my car from them was because I had to file bankruptcy and I was put in a 2015 Toyota Camry that was amazing inside and out. I loved that car. Unfortunately on July 3, 2020 I was in a terrible car accident and I was rear ended and my car was totaled. The way the Toyota Camry is built saved myself, daughter and my mothers’ lives. I want to thank Mark Clement for putting in one of the safest cars out on the road. He worked his magic for me again yesterday by putting me in a 2017 Toyota Camry. Thanks to Joseph Airport Toyota I am in love with Toyota and this car lot. Thank you guys for all that you do and keeping myself and my family safe.
Others may have a better experience but on almost every visit to the dealers service department, I have trouble. Lack of communication and poor customer service by certain individuals is my biggest complaint. Ive had no problems with the quality of the work but certain persons in the service department are impossible to work with. After almost two years working with them I have decided to take my truck to another dealer about 45 min away to get serviced. I am just tired of the frustration on almost every visit.
Service department is Rude! Don’t be even 5 minutes late because they will turn you away
Shout out to Mr. Fuller, our salesman who helped us this past weekend. He gave us his full attention, was not pushy, and answered all our questions. We had been shopping around for some time, and his was by far the best interaction we have had to date.
I had an awesome experience buying my car here from Spencer ! Went thur a bump and Rick took very good care of me ! Thank you Rick for putting up with me ! Finally getting it right and all we both been thur ! I ever need another car this would be the place to go! Everyone so Awesome and friendly ! But I Want TO GIVE MY SHOUT OUT TO RICK BISZANTZ THANK YOU SO MUCH ! Oh and Spencer for 2020 Kona that’s ugly according to my neighbor lol ! Love It ! Thank You Both ☺️
I must say that I had a pleasurable experience at Joseph Toyota this week. I telephoned the dealership the night before and explained to the salesman, Calvin Worthy, what I was looking for, a couple of hours later he calls me back with good news. All I had to do was go in the next day to sign the paperwork. The service that I received from everyone at Joseph Toyota, especially Calvin was wonderful. Would I recommend them to friends and family, yes I would, without hesitation.
My salesman, Arvin R. was fantastic. He was not pushy at all, spent a lot of time with me showing me cars and letting me test drive them. I am very thankful that his customer service was great compared to what I had 3 years ago from another dealership. My family has been here many times, and I decided I would give it a try. Im glad I did.
I just purchased my car here, worked with Carl, but mostly Marcus and Brian in the used car department. They were excellent. I am in bankruptcy and they were able to help me, which is more than any other dealership was willing to do. I had been to Kings Mazda, and they did nothing for me. Marcus and Briam were very helpful, we stayed in contact through the entire process via text. I live in Cincinnati and it was worth the drive to get the perfect car for me. The price of the car was very fair, and they also gave me a fair price for my trade in. I love the lifetime power Tran warranty they offer. I am a younger single woman, so usually car shopping is not a fun experience because so many car salesmen are pushy and rude. I felt they truly cared about me, and wanted me to be happy with my purchase. In my opinion, the way you are treated when making a big financial purchase means more than just getting the lowest price or best deal out there. I would definitely recommend Joseph Airport Toyota and will be back when its time for my next purchase!!! I love my new car!!! I cant thank them enough!!! :-)
Had such a great experience! We worked with Arvin and he was the kindest, most helpful honest salesmen I have met. Love my new car
I purchased my Scion iA from them over 2 years ago now. I continue to have my car serviced by their Service Dept. They are thorough and efficient. All staff are so helpful and have a great attitude. Very helpful. Finance department has been very understandable when I have needed some help in the past. The whole group is my go-to for any future needs. Thank you Joseph Airport Toyota for the courtesy, honesty and willingness to help the customer.
We had a great experience buying my new car! Carl did a fantastic job of finding the perfect car that stayed under our budget. We never felt pressured into buying something, which was one of my biggest concerns. I will definitely be returning when it’s time for a new car and will be recommending everyone I know looking for a car to Joesph Airport Toyota!
Arvin Ridley and Ron Wynne worked with me and my not-so-good credit to my total satisfaction. They were the only ones who kept at it until they found a financial institute that would work with me. I even found a car I liked. Which in my experience rarely happens when your choices are very limited. Arvin was very helpful and didnt stop until I got what I wanted. My shopping experience with Joseph Airport Toyota was much better than I expected. The warranty they offer is nice as well. It made me feel good about buying a used car that I really had no idea of its history. I hope to have a good long relationship with them for the life of my car.
I had an absolutely fantastic experience buying a vehicle from Joseph Airport Toyota. The vehicle looks fantastic, and the buying experience was great. The vehicle still drives great, and I have received compliments with how it looks (the previous owner had clearly taken great care of it). The folks at the dealership were VERY helpful, and even stayed after hours helping to complete the purchase. If I buy again or eventually trade in the vehicle, it will most likely be here.
Carl and Andy and the rest of their team here at Joseph airport were phenomenal. They were so kind, patient and quick. They were all extremely knowledgeable and full of passion. I was walked to my new vehicle and shown everything inside, even hooked my Bluetooth up for me. It was by far the BEST car buying experience I’ve had. Would highly recommend.
We stopped to look at a car a car before we were headed out to another dealer to an appointment we had to test drive a car. We took one car for a test drive we sat down with the sales man and he was trying to sell us an extended warranty we told him that we had to go see another car and he asked where at and we told him and he bashed the other car lot saying they were good with their financing and they have some trouble a year or so ago. We felt that this was unprofessional and when we got to the other car lot they were so friendly we got a warranty with our car and they did not try to pressure Us in buying one because we still got the factory warranty on a used car. I really think that if they want to sell cars at this place they need to act professional and not get mad because you want to go someplace else and test drive a car and see who has the better deal
This is the second time we have had the good fortune to deal with Mr. Arvin Ridley. I have purchased many many cars in my 80 years. My son Ruben Pelayo had me pick out a car for him, I chose the RAV4 Limited fully loaded and asked to speak to Arvin to set up an appointment. He had sold Ruben a Tacoma before. He is simply the best salesman I have ever had the pleasure of doing business. Thank you so very much Mr. Arvin Ridley.
Michael Goldie was great to work with. He was very attentive to my wants and needs in a car. He went out of his way to help me and even offered soft drinks while we were working on my application. I would rate him an A+. Actually every one that worked there was very friendly.
Just purchased a new RAV4 from Steve Ryherd from out of state. Steve and the rest of the staff there went out of their way to help me, even though they could have easily sold the car locally. Fantastic service and experience.
Needed a replacement car within 24 hours. I was shown a nice 2015 model but did not want to go that high. Calvin offered to check the adjacent lot for a better fit. I said if it had heated seats I am interested. He found it in about 20 minutes and I drove it. The kicker was it also had dual heat/cooling controls and leather seats. I was sold. I needed to return my rental and thought I could complete the deal and pick it up the next day. He arranged for Enterprise to pick up the rental there and I drove my new vehicle home. This saved me at least two more trips to other car dealers and was just what I wanted. I felt so good I treated myself to a movie that evening.John
Carl Allyn did a great job with helping me through the car buying process. Buying a car and making the right decision is stressful enough. And Carl was always there to answer my questions and address my concerns. If you plan on buying a car from Joseph Airport Toyota go see Carl he will take great care of you!
I am impressed with the sales team. I called the location and shared my situation with them. I was clear about what I have to work with for purchasing a vehicle and they listened. Not one person attempted to push me into a vehicle that would not accommodate me and was out of my price range. A crew of people worked with me and made the purchase easy.
I reviewed this place 4 years ago and it still stands today! They are awesome!!!
Try to Shop for a Car Here and They Will Harass the Bejeezus Out of You!I was in the market for a new car and put in my information to see what options Joseph Airport Toyota could offer me. Within minutes, I got a phone call from them. That wasnt enough, so Jessica decided to flood my email with dozens of emails asking me if I was still interested. Treating a prospective customer like that is beyond rude. I received no such harassment when I did my car shopping at Voss Toyota in Beavercreek and Walker Toyota by the Dayton Mall. How you treat someone matters. I will never shop with this slimy, annoying car dealership and recommend everyone who reads this to look elsewhere.
I had such a great shopping experience with Kevin! Before making a decision, I looked around at a few other dealers and none of them compared to the prompt and kind service I found at Joesph Airport Toyota. I couldn’t be happier with my new car, not to mention the awesome lifetime warranty. I’d highly recommend starting your search here!
Airport Toyota Dayton service department is world class. They take care of you-shuttled me back and forth to my work while servicing my Sienna van. Mechanics are confident and reliable. I’m very pleased with their service.Thank you Brad, and thank you Steve.
This is the third time that I was able to purchase from Airport Toyota and each time I was a great experience. However, this time I worked with Kevin D. and when he told me he would work with me, he did just that! He answered all questions and any issues were resolved! Great customer service! My daughter is next on the list to go see him.
I would recommend anyone looking for a used vehicle to ask for Calvin Worthy. He wasn’t pushy like other sales people are. He was knowledgeable and personable. He helped my wife and I with our purchase. We got our RAV4 home and realized the antenna was missing. So I called Calvin and he made it right, and ordered our antenna. Was a great car buying experience. We will go back to buy another vehicle from Joseph Airport Toyota next time. Also the option of the lifetime wrap on vehicles is a great option.
We had a great experience with Wm. Marcus Johnson, Sr. as our salesman. He was very friendly and helpful, and made the whole process easy and pleasant. This was the best car buying experience weve ever had! We drove up from Cincinnati to purchase our Prius, and it was well worth the trip! We will highly recommend your dealership to everyone. Thanks again!
I had some recall work done here on my Toyota Corolla. Customer service was good. I hope they call me soon about replacing one of my hub caps that was damaged when washing my car.
I was having problems with my tire pressure system on my 2012 Highlander and stopped in to see if they could fix the problem. Not only did they fix the problem but they got me right in away even though they were packed with customers ahead of me. What makes this amazing is I was leaving the next day for a cross country road trip in questionable weather conditions. They clearly understood I needed to be able to focus on the road and not the light on my dashboard indicating a problem. Great work service writer who’s name I unfortunately wasn’t able to get.
This was my first purchase from Airport Toyota and I would definitely return for another car. Mike was awesome and explained everything and answered all of my questions. He truly made the experience super easy. Thank you and I am loving my Jeep Renegade.
Everyone here is super nice. Ive brought my wifes car over here b/c we had a free oil change due to buying a brand new van. I have been waiting for 2 hours on them to do just an oil change. The gentleman told me it would be approximately an hour. Here it is 2 hours later and still nothing. I asked if they could check the transmission and/fluid and they wanted to vharge me for it. Ive tried to talk her into trading this in an go somewhere that would be more helpful and more knowledgable about vehicles.
If you need to buy a new car, definitely get ahold of Mike Goldie. Mike was responsive, sensitive to our needs, and straight to the point. I typically detest buying cars due to the hassle and back-and-forth that usually occurs, but Mike made this a painless process. Thanks Mike for restoring my faith in the car buying process.
This was THE BEST experience buying a car! I’ve never been so comfortable and happy knowing I’m getting a good car and a good deal.. he was so helpful and understanding! I went in thinking i would be leaving with nothing and i left with a 2017!!!!
I brought my 2007 Lexus in for an oil change. Car was fine before I dropped it off. Get a call about an hour later stating that my car wouldnt start and that my battery was bad. They could replace it for 195.00. Said car was fine this morning now the battery is dead? I shouldnt have been able to start it that morning, right? Went to get the car because I wasnt convinced my battery was bad and figured they can just jump it and I get a second opinion, all kinds of warning lights were on but the car was running. I paid talked with the service guy who said the reason the lights were on because of the bad battery and that the lights would go off once I changed the battery. Left, drove the car to work and popped the hood to check the bad battery. Checked the negative terminal and it was extremely loose, like I could pull if off with my hands loose. I know for a fact the terminals were tight because I cleaned them off this summer because I notice corrosion on the battery and I took them off to clean them thoroughly. I believe someone loosened my battery terminal. How can you check a battery and say its bad but you didnt notice a loose terminal? I tightened the terminal waited about two minutes started the car and all the warning lights were off, car running fine and starting great. I will never go there again! I believe they deliberately messed with my car to try and get some extra money. If I hadnt had a little knowledge about cars I would have listened to them and spent the money on a battery that I didnt need. Oh, and they said I needed an air filter, that I just changed 3 months ago. They will never get another dime from me!And by way I noticed this print on the technician left inside of my car!
They was fantastic!!!!!! Loved my experience!!!! CK & Todd!!!!! Thank u so much my peeps!!!!!!
Could not say enough good things about my experience! Carl Allyn and Andy did a fantastic job with the paperwork and thorough tutorial on the features of the vehicle. I was in and out in around an hour. Cannot say enough about my experience at Joseph Airport Toyota! You will not be disappointed. Completely hassle free experience!
I had the frame recall on my 2000 Toyota Tundra done here. This was quite a while ago so hopefully their service and mechanics have changed by now. They had the truck for maybe a week, went to pick it up and as I was headed out of their parking lot onto the road the brake pedal went almost all the way to the floor and I nearly went out into oncoming traffic. Needless to say I spoke to a service attendant and they assured me the problem would be fixed. A day later I went back to pick up the truck yet again. Everything seemed fine. Drove home and started checking things out as replacing the frame is quite an ordeal. I then noticed my tail lights were no working AT ALL. I drove home 40 minutes without working tail lights. Called the dealer and they told me to bring it back... So yes, I had to drive it again without working tail lights as I didnt want to have it towed at my expense. Again, they had it for a day and fixed it. Picked it up and everything was fine. A month or so later I hooked my utility trailer up to the truck and I had no trailer lights, they worked before all this. Needless to say I was tired of taking it back to them so I ended up fixing the issue myself. I WILL NEVER trust this dealer with any of my vehicles again. I spoke with the general manager of Airport Toyota, Christian Hahn, he was extremely rude and basically made it out that I was trying to make them fix existing problems on the truck free of charge when none of these problems existed before they touched my vehicle.
I was offered a trade in on my old Toyota. Everyone was very professional. Very happy and satisfied that I was able to go through them for a purchase on a vehicle. I have slowly been building my credit and even though I dont have much credit they were willing to work with me on a good deal which will also help to build up my credit.
I had a great experience at Joseph Airport Toyota! My salesman Gary was very helpful and showed me several really nice used cars. Ultimately the best choice for me was a new Toyota and Ron in finance gave me great advice on my purchase and made the rest of the deal super easy and quick! I love the warranties they offer and free oil changes for 2 years! Thank you!!
Overall one of the best shopping experiences I have endured. The used car salesman name Mark did everything possible in ensuring we got what we needed, he was informative and helpful in picking the correct car and the price was very reasonable, no haggling needed. When I went to go pick up the car, check engine light just went off and before I left the lot they decided to keep the car over night and provided me with a temporary vehicle so I could get to work. Just over all a great experience.
Carl has sold me my last two cars! He is always so personable and willing to talk about all of the options that are on the table. I never feel pressured to buy a car here, and everyone I interact with is nice and personable. I was there after they closed finishing up paperwork, and the employees were more than happy to still answer all my questions! Go here to get your new or used car!
Carl and his assistant Andy were outstanding. They put us in the perfect car for our family with zero down and a payment that works for us. They really worked Hard for us and made this car buying experience amazing!
Bought my 4-runner here 2 years ago and continue to come back here to have it serviced based on the customer care. Everyone I have came in contact with us wonderful. They truly put their customers satisfaction first and care about doing the right thing. I cannot recommend this dealership enough!
The battery in my car died at a very inconvenient time (after hours). Roadside Assistance picked it up and delivered it after hours. The next morning I got a text at 7 with the diagnosis and cost and it was ready for pickup before noon. Thank you Stephen S for (as usual) for the quick turn around time. As always, the service team is very helpful!
My recent experience with your entire Service Department was the worst that I have ever had at any dealership. The Service Department broke a wheel stud and then charged me for the replacement. They then sold me an unneeded battery. I have never had any battery problems, but they claimed that the car wouldnt start and/or was having trouble starting. I paid a total of $716.00. My car was not washed or vacuumed. To top it off; they parked my car and left it in 1st gear (5 speed manual), so that it jumped when I attempted to start it. I will be sending letters of my experience to the Better Business Bureau, Toyota Corporate Offices, Facebook, Instagram, and Twitter.
We bought a used car yesterday for our daughter and had an excellent buying experience. This was the first car we’ve bought at Joseph Airport Toyota. We will be visiting them again the next time we are ready to buy a vehicle. Myron was very helpful and knowledgeable. Jamie the finanace manger was also very easy to work with. Our daughter is very happy with her car!
We were greeatedvwith in 3 minutes of arrival. With a smile and a hand shake. Michael took care of us today and answered every question we had. Thank you Michael Goldie. We are very happy with our purchase and plan to do more business later on in the future Joseph Airport Toyota. Thanks to the finance department for going the extra mile for us.
The sales personnel, especially Steve, were patient and helpful as I tried out a number of cars, looking for the one that met my needs. The Dealer Representative, Jamie, worked with me patiently over a period of time to make a decision. I give them high praise for their attention and courtesy. Still, I felt a good deal of pressure to buy a limited life-time warranty that i really didnt want and now regret purchasing. Also, I think I paid a somewhat higher price for my Prius than I would have elsewhere. But as a whole, I found the staff very pleasant to deal with.
Today we got an oil change after purchasing a used vehicle several months ago. They were super friendly, the lounge area was nice and they had a little spot for my kids to play. One salesman even showed my son some card tricks. Highly recommend.
I had a wonderful experience at Joseph air Toyota. I had Calvin worthy as a sales rep and he was very friendly, answered all my questions and was very helpful and got us a vehicle that we wanted. The dealership was very clean. I highly recommend Joseph air Toyota as well as Calvin worthy as a sales representative.
I had an awesome experience when purchasing my Toyota Avalon at Joseph Airport Toyota. My salesperson, Rick Biszantz, was so attentive to every detail. He replied to all phone calls, emails and text messages promptly. I found the Sales Manager of the Used Car Dept to be very courteous and straightforward. I would highly recommend this dealership and Rick.
I have gone in for an oil change on our Prius twice now and I am so impressed with this dealership. There is no pressure to do a bunch of things to my car that is not needed. They ordered a part for me and when I said I am pretty sure we will be able to install the piece ourselves, they didnt push to have it done in the shop. They are honest and look out for the customer rather than trying to pad their own wallets in services that are not needed. The Toyota dealerships in Seattle need to learn from these guys! Thank you so much!
If I could give a zero, I would. My 2017 Honda CRV, is back in the shop again for the 2nd time, and I havent even owned it for 3 months yet. Im hoping its covered under the warranty, but I have a very strong feeling, it will be a MAJOR cost to me. Everything is flashing on the dash as being in not working order, which is what I had it in for the 1st time. I really feel like the dealership knew what the problem was, but they didnt want to fix it, so it was played up to me (a single woman) as a great buy. Im extremely upset and disappointed with the salesman and dealership. So, if you are thinking of buying from them...please have your mechanic check it out first, so you can avoid what I am going thru right now. Best of Luck to you all.
Stopped by to test drive solo and less than three hours later I was driving my superb new-to-me car home. No fuss, no hassles, and nothing but stellar service from top to bottom. I worked with Carl after contacting customer service via the website. He was no pressure and worked out the details without being condescending. I purchased a new Corolla from the other side of the business about six years ago, and they were very nice to work with, the pre-owned side of the business was absolutely stellar.
They advertise that they will beat car max yet wanted to offer 3k less and then told me Id be better off going to carmax. Save your time and go somewhere else they dont stick to what they say
For anyone who shops for a used vehicle at Joseph Toyota and wants a top notch buying experience ask for Calvin Worthy. This was my first time buying a used vehicle and Calvin exceeded all my expectations and provided exemplary service. He even came into the dealership on his scheduled day off to make sure he could answer any questions and ensure the delivery of my used Camry was to my satisfaction. There is not much more a customer could ask for. I give this transaction a true 5 star rating and will return when I decide to make another purchase.
Myron Fuller greeted us when we arrived and listened to us when we talked about the kind of car we wanted. He helped us identify priorities and was very helpful when we began to narrow our search. He carefully explained the various warranty options. After returning home, thinking about our selection,he took our call to his cell phone and we arranged to meet him the following morning to purchase the car We could not be happier. This was the most stress-free car purchase we have ever made.
Traveling from Tulsa and our Toyota van warning light and beeping starts! I called several Toyota dealers in the area and both were very non-committal about wanting to help me. I called Joseph Airport Toyota, talk to Tom and he said come right over! When I arrived Steve immediately came out and started investigating to try to determine the problem. It was a quick fix and super fast!! These guys are awesome.My father was Chrysler Plymouth Mercury dealer for over 50 years, so I grew up in the car business. The climate of the car business has changed drastically over the years, but this dealership adheres to the basic old fashioned principles of taking care of your customers. I wish I lived here so I could become a lifetime customer. Thank you Tom and Steve.Julie L MuellerTulsa, Oklahoma
Kevin Carter was great! Very nice and worked with me and was very patient in helping me find the perfect car for me. And he didn’t harass me like most other car salesmen lol. Whole family has bought cars from here, would definitely recommend to anyone!
If you are looking for a GREAT place to buyer a vehicle, then JOSEPH AIRPORT TOYOTA is the place. My husband and I have had some difficult times financially over the past several years. Our salesman, Mark Clement, never once made us feel less than a millionaire. He treated us with the utmost respect and kindness. He searched and worked with us until he found the perfect car (and trust me that was a task). The finance expert, Ron Wynne was just as kind and respectful. Never made us feel like we werent worth his time. He worked very hard to find us the perfect financing and was happy to do so. Joseph Airport Toyota is top notch and deserves a rating of 100 on a scale of 10. It was such a pleasure to work with these gentleman. They have two customers for life. The warranty they offer at no cost to you is A-M-A-Z-I-N-G. You should never buy anywhere else but JOSEPH AIRPORT TOYOTA!!!!!!!
I recently bought a 2017 Chevy Cruze from Calvin Worthy. It was such a great experience working with him. I had previously worked with Greg R. and Ben V. and had not had the best customer service experience. Calvin waited with me until after 9pm (even though they closed at 8pm) while I waited for the Finance Department to get everything prepared for me. If you are looking at used cars, I cannot recommend Calvin enough to help you!
My husband and I decided to stop by and talk to a sales rep after work on a whim. Calvin Worthy proved true to his name. He made sure that we were informed and satisfied with every step of the process. We walked away with a car above and beyond what we expected to purchase, because of Calvin’s knowledgeable guidance. Thank you Calvin!
This dealer is 10 min away from me and I liked to buy locally. And I did buy xse Camry for my brother they did have best prices is Dayton. And we will be back for sure. Thanks Michael. He helped my brother pick a car.
Only been to this dealer for parts but the establishment was clean and the service guys were prompt and courteous . Ordered my parts had them the next day and were helpful about the part numbers. Will definitely use these guys again.
This is the best car buying experience Ive ever had! Abby was the most amazing sales person ever, she went above and beyond to get me approved. I would recommend buying a car with Abby from Joseph Airport Hyundai, you will not be disappointed!
Carl and Hunter were amazing. The car buying process with them was so seamless! We had no hiccups, Carl got me the deal he promised he would, and I LOVE my car.
Myron at Joseph Airport Toyata is the best!! He was up front and honest. He was a joy to work with. We told him what we were looking for and our budget and he made it all work!! He even added a few things we hadnt thought about. THANK YOU, Myron!!!
This was the fifth car we have purchased from Joseph Toyota and I think that speaks for itself. Myron Fuller, our salesman, really took the time to get to know us as people, not just customers. He found us the ideal car that was perfect for our needs and wants. Myron is a knowledgable, honest, and caring person who does an outstanding job as a salesman.
Buying a used car can be compared to hitting a Nolan Ryan fastball. Everyone expects you to strike out and rarely does anyone hit a Homerun. If you bought one at this location, you are already down 0-2 and Nolan is breaking out sandpaper and Vasoline. I purchased one of these cars in December, flush with the wrap warranty and multiple point inspection. My first strike was believing the inspection was actually done, and my second was trusting their commitment to the customer. The other day, on our first sunny day in quite a whileI, I experienced an issue with the sunroof rubber trim. The service department scheduled me for what we thought would be a quick resolution. Upon arriving, and finding out about my deductible, I decided to talk with Bryan, the Used Car contact, to see if we could work out a compromise. Upon explaining my situation, his first words were that he appreciated the fact that I was infalable, although completely incorrect, I do wish sometimes for a multi point inspection on parenting. He made it clear that I should be thankful for that warranty. The same one that in retrospect, made them treat me so good until I bought it. While I was really just inquiring to see how close behind their inspection, the company stood, it was a lesson to me and hopefully will be to you too. If you fall victim to this company, you will at least find solace in the fact that their service department does a nice job cleaning up what its badly behaved brother messes up . And if you still buy a used car here, I hope you can hit the 99 mile an hour cutter, cause that is what they will be throwing if you want to take a swing at their customer service. Swing and a miss, they struck me out .
I went to have my oil changed and considering trading in my car. While I received great service from the service department, I was totally ignored by the sales team. I walked into the showroom and looked at the Rav4, then went on the lot and looked at 4 different Rav4s. Not a single person approached me. When I went back through the showroom to get back to service, one guy, who did not bother to leave his desk, asked if he could help me find where I was going. I was truly braced to buy a car, but i guess I will wait.
Mark Clement has now helped out our family for the third time. He sold my daughter her car a year ago and was superb to her and her husband. And was very pleasant with my granddaughter. Then about eight month ago my daughter suggested another family member go work with Mark. Now it was my turn and he treated me with the up most respect and was willing to do what every he could to make the process as smooth as possible. If your looking for someone who it patient and willing to hear you out and try to keep you in the best most comfortable situation possible he is the salesman to work with. With the help of the financial manger I was able walk away happy and content with my decision. He and Joseph Airport Toyota will be the only place we go to do business.
On two occasions I have had to have the service dept fix my tires for leaks. Best One in piqua installed them incorrectly and they leaked. Best One also did not want to honor the Cooper warranty without charging fees for reviewing the issues.... I bought 4 new tires from Airport Toyota. They have never treated me bad and have always made sure I understood what was needed and why, without talking down to me.
This was my first time purchasing a car from Joseph Airport Toyota. The staff is welcoming, and not too pushy! I enjoyed working with Arvin, he was funny, easy to talk to, and patient with me in my search for my perfect car!
First, I hate buying cars, I hate car sells man. Now, I got it out of my system. If I could buy a car with the experience I had Saturday, January 9, I would buy a car every year. I was not stressed, everyone was very professional and it was downright relaxing. I didnt leave feeling like I had been cheated. I liked the buying format they provided by selecting a few cars in which I qualified and gave me a choice to look at those cars. I had the opportunity to look at more cars if I wanted to. They asked what I was looking for in a car and provided it. Thanks to the sales department and the financial department for wonderful buying experience.
Andrew was extremely helpful and I will definitely consider buying a car from him, but if I buy a car from him it will be because he was so professional, and not because I liked the dealership. I felt that the conditions that he and his fellow salespeople had to work under were not so professional. We had no privacy, and I didnt like the fact that the managers (?) Were sitting in offices in back of us watching and listening to what we were doing. The atmosphere was just very uncomfortable. If Andrew had not been so hospitable, I would have immediately left the dealership and bought a car elsewhere. The dealership should consider purchasing privacy walls for their salespeople!
I went to lease a van and left with exactly what I wanted. I got the value of my old van I desired and the staff made sure I left with a payment I could afford! I have never had anyone explain to me in such detail how to operate the functions of a vehicle as they did. Which is great, no one wants to get caught in rain and realize you dont know how to use your wipers, ha-ha. While I waited for the deal to come together I had comfortable seating as well as snacks and drinks. A huge thanks for a new wonderful van my family of 7!!
They were amazing and helped me when I honestly didnt think I could get a newer vehicle. I would definitly recommend anyone to go to them. My sales rep Calvin worthy went above and beyond to do what he could to get me in a awesome vehicle.
I had a wonderful experience at Joseph Airport Toyota. Everyone I had contact with was extremely nice and helpful. I had made an appointment for routine oil change and tire rotation. The staff had me out of there in exactly an hour. I couldnt have had a better experience.
Mr. Carl Allen is one of the best salesmen. He gave me excellent customer service. And helped me get a nice car. I think him for his time and if in future I need to purchase another vehicle. I will be returning to visit mr. Allen thanks again.
I recently visited Joseph Airport Toyota in search for a reliable car that would last me throughout college and beyond. Considering the hefty price tag that comes with tuition, my budget was fixed within tight restraints that most salesman would find daunting. This was not the case for Myron Fuller, a salesman and a remarkable human being. He started out by saying that he is in no way trying to pressure me into a purchase and that my opinion on a car is far more important than making a sale. He didnt want to mess with prices to get a few extra bucks and he was straight with me throughout the entire process. The first and only car we looked at was one I spotted online a few days before stopping by at the dealership. I gave the ride a test drive and fell in love with the way it handled and the price tag that came with it. He noticed my love for the car and did not attempt to push me towards a more expensive ride. Myron Fuller not only sold me a car, he gained my trust for a lifetime.Joseph Airport Toyota has excellent reviews for a reason that is evident as soon as you walk into the door. They offer prices that are below Kelly Blue Book suggested retail value, leaving more money in your wallet for whatever life throws at you. On top of the excellent deals, a large quantity of their cars come with a Certified Lifetime Warranty which would cost thousands at most dealerships. The Warranty is valid at a large majority of mechanic shops if you happen to be out of state, but they have a staff of about six certified master mechanics while many dealerships only have one. Before you leave the lot in your new car, they make sure that it has fresh oil, gas, and is cleaned inside and out. They also slip in a free oil change that is valid for up to six months.If you are looking for a trustworthy dealership, look no further. I promise that they didnt pay me to write this review, Im just blown away by pretty much everything they did and will continue to do. When my car reaches the end of its life, I will undoubtedly return to Joseph Airport Toyota and request Myron Fuller.
I had every intention to purchase a care when I came on the lot. I knew exactly what kind of car I wanted. I was greeted by sales consultant Myron Fuller with a smile. He was very down to earth and did not steer me away from what I was looking for. I took a test drive and he explained all the features and took his time with me. Myron Fuller was very professional and said all the things I wanted to hear, he was on point till the very end. I definitely would recommend Joseph Airport Toyota AND I was treated to lunch and I drove away in my new car! Thank you Myron Fuller
The experience with Calvin our sales rep was the most pleasant experience my wife and I have ever had with buying a car. The process was smooth and quick. I thank you Calvin and everyone at Joseph Airport Toyota. We will refer all of our friends and family and we will definitely be back for future purchases.
Took my old Toyota in for the airbag recall, service dept. was very friendly and helpful and the service was performed in the amount of time that they quoted me. The customer lounge is very nice with donuts, popcorn, and coffee/hot chocolate. A very good experience with this dealership.
Andy Davis was our sales person and was very helpful in our experience. He went above and beyond to get us in our car. Would highly recommend!
Arvin Ridley helped me with my used car purchase today. He was very friendly and helpful. From the test drives to the follow-up paper work, he made the process very simple. The financial folks also were very helpful. I was completly satisfied with the experience.
Very helpful employees and many used cars to choose from. They help you any way they can. So helpful that we now own a 2018 Highlander.
I highly recommend Joseph Airport Toyota. We purchased a Toyota Corolla and Mr. Calvin Worthy was not only knowledgeable and helpful but very personable as well. He and the other staff members made our decision super easy and the car purchasing process a breeze!
I just purchased my 4th vehicle from Joseph Airport Toyota and I worked with Kevin Dorsten. I have purchased all 4 cars using Kevin as my salesman. He goes above and beyond what you would expect. He gave me his cell phone number and over the past two years that I have known Kevin, he has allowed me to text him on any question I have about the vehicle. He has guided me through service questions, maintenance and mechanical issues and always ensured I was take care of. I highly recommend Joseph Airport Toyota and in particular Kevin Dorsten. This dealership has a fantastic warranty program (best I have seen in the industry) and Kevin is super easy to work with and trust worthy. The financing moves quickly and smoothly and closing on the car is an easy process. They even have Allstate insurance onsite to help you get insurance on your vehicle before you leave the premises. Kevin just connected me with my Allstate agent tonight for a question I had on some paperwork I received. He didnt have to do that but he did! Thats the above and beyond type of service you can expect from Kevin Dorsten. Ive got Kevin watching interest rates for me on a Camry and when things get where I need them, I will likely buy my fifth car from him. Go see Kevin if you want to work with a dealership and salesman who both go beyond what is expected for their customers!
Our sales rep, Andy Davis (aka “Super Davis”), was extremely friendly and helpful! He worked his magic to make our dream of owning a brand new 2021 Toyota Sequoia a reality! We couldn’t be happier with our experience at Joseph Airport Toyota and will definitely be returning in the future!
Been here three times now for repairs. They are always a pleasure to work with.I had an issue with Sams club on Miller lane, epic fail to install tires I purchased there at Sams club.So thankful they were able to help me out here.
Excellent service everyone was super nice and helpful. There the best if your going through bankruptcy. They were able to get me a 2019 mini van with 20, 000 miles for a great price thanks.
I went here to help my granddaughter get her first car. We were greeted at the door by Myron Fuller who took us under his wing for the entire experience. He was just the nicest person and took the time to walk my granddaughter through every step and explained everything as we went. He was professional with a touch of grandfather. He matched her with the perfect car. the finance guy also worked a great experience for her. i have purchased many vehicles over the years but this was the most enjoyable purchasing experience i have ever witnessed. needless to say a young girl was so pleased with her first major purchase and excited for her future in her great vehicle. Thank you guys, you have my recommendation for sure
Called last minute due to a n upcoming trip and maintenance required! I appreciate that the maintenance staff worked me in. That’s why I have purchased 3 vehicles from Joseph Airport Toyota!
I had a great experience working with Joseph Airport Toyota. I appreciated all of the hard work Andy Davis put into making sure I had the right car for me! Im loving my RAV-4!
Bought my car Sat. I was very impressed with the customer service. They really worked to get me the best deal and the vehicle I wanted. And the best deal is I have a warranty as long as I keep the car. Thanks Andy, Carl and Tim.
Experience was very well. 95% of the things I had to do I was able to do over the phone and through emails. Went up on a Friday night is in there maybe an hour, I was home in my new car very pleased with it. The wife loves it .Thank YOU, Carl you did a good job!!!!!
I had a great salesman, Andy, who was very helpful in getting us into a vehicle. Everything went smoothly and was very efficient and the paperwork was quick and easy.
Arvin Ridley was outstanding to work with. He made both my wife and I feel extremely comfortable. His persistence on ensuring our Camry was 100% to our satisfaction is the only reason we purchased the car. I believe his work ethic and professionalism are reflective of Joseph Airport Toyota and what we can expect for service, repairs and future car purchases. Thank you Arvin! Sir, you made buying a used car easy and enjoyable.
Thanks to the awesome sells guy Myron over at Joseph airport Toyota for helping me get my truck that I have been trying to get for a very long time! As no other dealer ship wanted to help me out Myron did everything he could to get me the best deal on my new truck!! Thanks for helping me out and look forward to working with you again latter down the road on my next new vehicle! Will tell all friends and family to go to this dealer ship and ask for Myron!
I called the company and spoke toCharles Green. He was very polite, attentive and professional.I told him what I was looking for ... Key words. He took my list and found me the perfect car. I am so happy and will be forever grateful to him.I am sure when the time comes to purchase our next vehicle I will return.
This is specifically for the service dept. Bought a car and been taking it for service for the last 3 years. First time I tried making an appt. at 7am. I was told the service dept. doesnt open until 7:30 and was expected to sit in the lounge for an extra 30 mins. Perfect example of a company valuing their time over the customers.T. Thacker wasnt impressive as he happily handed me my keys without an apology or anything. I felt like they could care less whether I was there or not. All it takes is one bad experience for me not to return. There are several other places around to get an oil change and tire rotation.
Our salesperson, Arvin really worked on our behalf...however, our experience was not limited to Arvin, any person that walked by us was willing to make our experience a great experience. We went there to buy my daughter a car and the staff was wonderful. They fed us lunch and offered us beverages on top of the EXCELLENT customer service and we drove off in a 2016 Toyota Camry! #onehappydaughter
Bought a 2012 Kia sedona. They set a price wouldnt budge even $100 to keep us under $7,000. They said they are under value and it is in great conditionLess than 45 days of owning the vehicle had to take it to a shop for check engine light on. Now at 75 days in we have to have it looked at again. Also, having issues with the tires. Was already annoyed with the price but could live with it when we thought we were getting a decent vehicle.
Professional, prompt and friendly service for an airbag recall that I had been notified about. Nice waiting lounge with comfy seating, TV, free coffee. A pleasant experience...
Total reviews rating 4.4
199 Reviews for Joseph Airport Toyota 2023:
Review №1
2022-02-25My family and I had recently gone to Joseph Airport Toyota to purchase a new vehicle. We had earned a great relationship with a gentleman named Mike Goldie. We had a previous encounter with him around Christmas. He had helped pick out a great vehicle for my wife 2 years ago after the Eve of Thanksgiving Holiday from total loss of a vehicle. The vehicle was passed down by my deceased father in law, earlier in September. The car had been totaled by a hit & run driver. My wife was okay, just shaken up, frazzled, and confused. We had gotten her a newer Toyota Camry thanks to Mike. I had a Ford Escape that was on her last limb and needed a bigger truck. I had a bad experience thru a previous Dealer, and called Mike about what they had offered, and asked about a older Truck on his Lot. We had arranged for a meeting to see the Truck and the offered. Mike and the Airport family had been great with my 5 year old running the Lobby, introducing herself, multiple times lol, and wanted a Soda as soon as the first Soda was gone. The paperwork was easy to understand thanks to Mike and Jamie in Financing. After picking up my oldest Autistic son, and daughter from school, we had gotten to pick up Bluey, named after Bluey from Bluey on Disney Jr, by my youngest Daughter, Luna my new Truck which is ironically Blue, from the Dealership. It was a pleasure meeting the Joseph Airport Family and the experience will leave a lasting impression on me for a lifetime. Thank you all and God Bless you all!!
Review №2
2022-06-18Well, losing my Altima kinda hurt but... I finally got the Camry Ive wanted for quite some time. Hopefully I bought the one you can get 300k out of. I couldnt be happier with this car and would highly recommend Steve Ryherd as the salesman you want to talk to. Top notch salesman in my opinion. After I bought the car I met Tim in the finance department, he was top notch as well. I couldnt be happier with the experience I had at Joeseph Airport Toyota and they just might have my business for life.
Review №3
2022-05-19Arrived and was greeted right wayFacility was clean and staff was friendly.Service tech provided a great tip that saved us from spending money on our service.Tire rotation and oil change was done .I love the inspection check sheet provided to let me know about status of the car and things to consider in the future. Items like status on cabin air filter, tire depth, etc. They rate each item as needs attention, items to check on as time goes by, and items that are in good condition.Always have had great service.
Review №4
2021-08-23Quick response time in a market where vehicles are selling extremely fast. Staff was very friendly and easy to work with and made sure I got the best financing I could possibly get prior to purchase. I would highly recommend shopping here for your next vehicle. I love my Toyota.
Review №5
2022-03-28I purchased a vehicle from Joseph Airport Toyota on Saturday and Mike was very helpful , friendly, and a light. Good customer service there and I recommend this place to anyone who needs to get a car! They will guide you threw and help you with whatever they can. Thanks Joseph Airport Toyota!
Review №6
2022-05-31Levi R. provided exceptional service when I came in for an oil change. I landed late from a flight, on a Friday nonetheless and drove right over to the Service Center in hopes to get an appointment. Levi hooked me up and fit me in. Levi kept me in tune with the progress and suggested fixes all the while, he NEVER pressured me in any of the fixes. Levi is a solid addition to the Joseph Airport Toyota team. Thank you Levi. Job well done.
Review №7
2022-05-27AirportToyota is the best. They serviced my Tacoma on May 25 with oil change, tire rotation and the multi-point inspection. Levi kept me informed about everything including the recall work that they did also. Airport Toyota gets an A-1 or A+ rating from me because I know I can trust them
Review №8
2022-07-08We went to Joesph Toyota looking for a pre owned Truck for our business, immediately Andy Davis came out to meet us, was as friendly as can be, he set up with a couple test drives. The truck we originally wanted was out of our price range, but Andy worked hard still trying to get us into it, finally finding us a cheaper truck that we were able to afford. Andy worked very Diligently to make sure we got into our truck, kept us up to date with the steps and everything. Definitely would recommend him anytime you need a pre owned vehicle.
Review №9
2022-05-01I was seen 30 minutes late for my pre-scheduled 1430 appointment, (Please note, I arrived at 1415 therefore my total wait time was actually 45 minute.) My service advisor was nice after waiting 45 minutes to see him…he couldn’t be found after being paged 12 times for 45 minutes! Many other customers who arrived after me were assisted while I waited well past my appointment time. I eventually drove off and phoned in to make another appointment since I couldn’t get any service, but it actually wasn’t that busy there. After 45 plus minutes of waiting at the dealership then calling to reschedule my service advisor was finally ready. I had to advise the dealership to look up my vehicles maintenance plan after they attempted to charge me for an oil change covered under my maintenance plan. Additionally, there was confusion on the intervals of oil changes for my vehicle…luckily I already knew the correct intervals. My vehicle’s windows were left down after the oil change was completed so trash and debris were blowing in my car from the outside due to this. This dealership didn’t have windshield wipers for my vehicle even though I specifically asked for wipers when I made the appointment weeks in advance. My service advisor promised to call me the very next day when the wipers arrived…here we are 3 weeks later still no one has called about my wipers but to be honest, I didn’t expect a proper follow up on the wipers that were ordered after this poor service. I don’t have any confidence in Joseph Airport Toyota of Dayton OH. Their confusion surrounding my new Toyota actually made me nervous and worried. I’d rather drive to a more reputable Toyota dealership moving forward in Columbus or Cincinnati than take this risk and aggravation again. Even the vehicle check out process wasn’t professional as the clerk at the register was unprofessional and had no clue where my paperwork was and I had to help her track it down. This appointment was a total failure. I will never buy another brand new toyota again even though this is actually my 4th brand new Toyota….service seems to have actually gone down in the brand.
Review №10
2022-06-29Do not buy a car from here if you believe the lifetime warranty actually covers anything because it doesn’t. Cna warranties have it where nothing is actually covered. Please learn from my 570 dollar mistake …. If it seems to good to be true it probably isn’t true and that was a hard lesson on this one. Bryan Kendal I tried calling you at the number you provided and was hung up on twice. Just so you know your staff doesn’t go over in detail anything about stuff not being covers and especially components that control the covered components. It’s pretty bad it you would have to blow it before it’s considered covered but I’m sure they will figure a way not to pay regardless. Thanks and have a great day