Johnson Appliance LLC Sales, Service & Parts in Newark

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Phone: +1 740-349-0595
Site: http://www.johnsonsappliancerepa...
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.4

46 Reviews for Johnson Appliance LLC Sales, Service & Parts 2023:

Review №1


Jeremy @Johnson Appliance is the absolute BEST! We have used his appliance services to fix washer/dryer/refrigerators. He always knows what the issue is and is quick to fix and complete the job. We trust him and highly recommend!

Review №2


Very helpful. Had what I needed to fix my dryer with the exception of the drum belt. She new I needed it today, and she recommended a place where I could get it that day. Very friendly, courteous, and professional. You dont see that much these days.

Review №3


We bought a used dryer from Johnson’s, what a stream lined, good experience! We saved hundreds of dollars and bought a great quality dryer that came with a warranty. We will be using them for future major appliance purchases and repairs. Hidden gem of Newark.

Review №4


Very pleased from the first phone call to receiving the bill. Efficient and knowledgeable as well as courteous. Will definitely use again.

Review №5


I cant say enough about the service I received from Johnson Appliance. We just moved and the dishwasher was not working. I was going to buy a new one when a friend told me to call Johnson Appliance. Jeremy came over and had it working within the hour and the price was extremely fair.

Review №6


I needed a part repaired in my freezer. When they came for a diagnosis before, they were great. Today, they were over 2 hours late because the tech got hung up on a job. I get that happens and they run in to unexpected problems. However, a courtesy call would have been fantastic to keep us aware of whats happening. When the tech called, already over 2 hours late, he said he would be there in 20-30 mins. 45 mins later he arrived. I have no problem using them again, just keep customers apprised of why you are late is all.

Review №7


I bought a used washer and got a great deal! Erica was a great sales rep. who was very knowledgeable & and made sure we got a great deal! The best in Newark without a doubt! Thank you so much! A HAPPY customer here!!!!!! 5 Stars all the way!!!

Review №8


I was looking for an inexpensive washer and dryer set and was having a hard time finding anything decent. A friend suggested I go to Johnson’s; I’m so glad I did! I was able to find what I needed within my budget. The customer service was superior. They made special arrangements to deliver my appliances and when my work schedule changed at the last minute and I picked them up, they refunded the delivery charge without my saying anything. I’m now a loyal customer and won’t go anywhere else.

Review №9


Stay away from this place!!!! Called on a Thur. morning and they set up an appointment for Monday afternoon. Told them I would not be available before 4:00 because I would be at work. They sent me two notices to confirm my appointment which I did confirm. Took off work early to be here in time but came home to a message saying they wanted to come at 2:00 instead. It was already 3:30. When I called, the guy said they would come on Wednesday. Well that didnt work for me but I said I would make it work but I wasnt happy as it was a very busy week @ wor . He said he wouldnt come because he didnt like my attitude. I believe in supporting small businesses but find it frustrating that they often dont realize that homeowners have their own commitments & schedules. I dont have the luxury of being home all day waiting for a repair person. If youre going to have a business commit to the appointment you made. Also, get used to customers being irate when you dont show up when you said you would. Very immature and unprofessional.

Review №10


We had Johnsons appliance repair come in to repair our Whirlpool gas oven, the tech did some diagnostics and said it was the main board, we waited almost a month for the part, when it was installed the tech said we were all set - first time we tried to use it it failed just as before. Cost us $325.00 to find out it was the wrong fix. Contacted them via phone and email - no response at all - do not pay these folks until the device is proven to be working correctly, ps he also took what was supposed to be the defective part for a rebate for them. Very disappointing - they did contact us and gave a full refund.