Delivery
Yes
Jeff Schmitt Nissan in Dayton
Categories
Location on the map
Dayton, Greene County, Ohio, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Car wash
Yes
Oil change
Yes
Repair services
Yes
Phone: +1 937-716-2740
Site: https://www.jeffschmittnissan.com/
Site: https://www.jeffschmittnissan.com/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (199)
Everyone we encountered at Jeff Schmitt Nissan was extremely helpful and pleasant to work with. Colton was excellent to deal with and great with communication. Rob T was very personable and kept us laughing and comfortable with our purchase. Would definitely buy here again and send our friends and family as well.
Shocked and disappointed.We have dealt with this dealership for our last 2 cars, and felt it was the best car buying experience we ever had. The manager, Mario, was the icing on the deal. He was always personable and professional and went out of his way to make sure we were happy. Well, Mario has moved on and so too, apparently, has the customer service here. We were told by the internet salesperson to ask for one of the managers when arriving. We did. He said hello and immediately handed us off to a salesman, never to be seen again. We wanted a very specific car, which they didn’t have in inventory. Colton said he would speak with the managers and see if they could get one of three from another dealer, and let us know. We never have heard from him again. The market is tight, and we understand if they couldn’t get a car, but thought we at least deserved a response. We ended up finding our car in Cincinnati and got an outstanding deal. So thankful for hard working, professional sales people!As a side note, if you are considering using this dealership’s body shop, please see my review. That experience was horrible, and I hope I can save someone else from going through it.I hate it that this dealership that we loved has come to this.
Was happily helped by Colton. He is a very nice knowledgeable guy with superior customer service. The financial manager took care of everything without my co-signed having to be at the dealer. All around a good experience, and would recommend this dealer to anybody and their friends.
Autumn did an excellent job. She was very pro active, she had a lot of the paperwork ready and waiting for us when we got there. She was very helpful and took her time with us when another vehicle caught our eye. Everyone was friendly and helpful,but Autumn went above and beyond for us. Also a the finance person did a super job as well.
Thomas was amazing! He was so easy to work with! Everything was straight forward. We told him what we wanted, he found it, it came in, we signed the papers and we were out in an hour! Thomas went through the features of our new vehicle and offered to setup the Bluetooth for us. Thomas even gave us a tour of the dealership and showed us where to go for service. Best experience buying a vehicle every!
My husband and I just bought a used truck from this dealership. Our salesman, Caleb, was knowledgeable, absolutely wonderful, very personable and honest. We enjoyed speaking with Caleb and Rob from finance. It was a great experience!!
My initial experience with selling my vehicle to Jeff Schmitt was a little less than stellar. I was given an instant cash offer by KBB and based on that set up an appointment. Long story short when I got to my appointment the price I was given was not the one quoted. Needless to say I was not too happy with that and expressed that to internet team who set up the appointment. The internet team had Dan DeVer(used care sales mgr) reach out to me and he honored the original offer which made me very happy. Fast Forward to me selling the vehicle to them and some time going by and my check for the vehicle not arriving. I expressed my concern to Dan and he explained the issue and seeing that I was still not satisfied reached out to Jay Schmitt who in turn reached out to me and let me know that he will personally be expediting my check and even sent me an email confirmation with tracking within 30 minutes of our conversation ending. Everyone I personally dealt with in the Jeff Schmitt auto group family was great and they took what could have been a negative situation and turned it in to a positive. I highly recommend Jeff Schmitt if you are looking to sell your vehicle or get in to a new one. I know that when I am ready to purchase again I will be reaching out to them. Thanks Jay and everyone else I dealt with during this experience!
Its mine off the showroom floor. Caleb is a good salesperson. This is my 2nd vehicle with him from here.
The whole team at Jeff Schmitt Nissan are awesome! They’re honest about providing you with a car that fits your budget. I’ve brought two cars from here, and each time I walked out happy. I highly recommend.
I had the best experience in purchasing our new vehicle with our fantastic salesman Joey H. He was so friendly and helpful and answered every question we had, and I asked a lot. I’m extremely satisfied with the service we received that I will definitely go back in the future for any of vehicle we will purchase. #justcalljoey
We have worked with Matt Salyers for years and he is the single reason why our family has been repeat customers of Jeff Schmitt. Over the last 7 years we have bought a total of 8 cars from Jeff Schmitt Nissan. We have returned to your dealership to purchase because Matt goes above and beyond to not only answer any questions we have, but he has guided us through each transaction and each step with complete class and professionalism. Not only has Mr. Salyers gained my family trust, he has went a very long way in helping us instill trust in the Jeff Schmitt family.
Autumn was great to work with! She made the lease buyout process easy and simple and worry free. I would highly recommend her to anyone looking to buy or lease!
Joseph Harnish really explained things to make the process easy and understandable. Plus he had lots of patience and didnt speed past things just to sign sheet after sheet of paper. I highly recommend going here to get a car.
Jeremy has been my car dealer for a years now and hell stay that way, despite the shortages and difficulties all of us are facing right now he made sure I got my new Kicks the second it was off the truck, and I greatly appreciated that. Hes a good guy and a good salesman and this will be where I get my cars for the foreseeable future.
My experience with the pre-owned team at Nissan (Autumn W. & Nick H.) with purchasing my leased vehicle was top notch. They patiently worked though some of the hick ups with using outside finance, and was able to close the deal within my allotted timeframe. Thanks, Tonette S.
My service advisor Alyx was very friendly and helpful and answered all of my questions in an easily understood manner. I felt I was receiving a lot of individual attention and I appreciated that.
I was in the area and stopped in for an oil change. They said it was going to be two hours... I dropped in w/o an appointment. So, I understood it might take longer. My problem is 1. I had to ask how much (usually other dealerships tell you w/o having to ask). 2. They said it was $75 for ONLY an oil change. I asked Alyx if that was JUST for an oil change and he said, yes. I asked him if anything else was included for the $75 and he said yes, a tire rotation. I said I dont need a rotation (Ive already had one). Then he said it was still the same price. I said I only pay around $60 at my regular place. He saidthats how much the cost of oil has gone up. I call BULLSPIT! I leave and when I get in my car, I call the dealership I USUALLY go to where I live. Guess what... the cost of the oil change has NOT changed. They are only charging $53 and change w/o a tire rotation. Obviously, he really thought he was about to get over on someone, but not THIS one. Hopefully, this will serve as a warning to others in the future if you are not from the area. I just happened to be in the area and thought Id get it done while over here since I needed it anyway. Not TUHDAY tho.
The technician stated they werent entirely sure what was wrong. Then back tracked and decided it was 3 misfiring pistons and timing being off. He stated it would require a full engine replacement for $16000... A. A new engine is under $3000. B. I can buy a new car for what he stated. Terrible service all around.
Just bought a certified 2020 Murano. Its a great vehicle! Billy was a very good at guiding us through our needs. The whole process was very quick and enjoyable. This is the 3rd Nissan weve purchased from Jeff Schmitt in Beavercreek and weve never had a bad experience yet. Their certified vehicle program is an excellent way to purchase what is essentially a new vehicle at a great savings!
Robert H. and Robert T. did awesome on the purchase of 2 cars for myself and my wife. Would recommend anyone to stop and see them. Thanks Guys
I bought my Altima from Matt Castrucci Nissan but Ive made it a point to make the 45 minute drive to Jeff Schmidt Nissan if I need anything. The outrageous and absolutely disgusting service at Matt Castrucci made me swear to never buy another Nissan but this dealership has changed my mind.The service staff at Jeff Schmidt have only one goal - complete customer satisfaction and they do a great job at it. If there was a grade better than A+, Id give them. Highly recommend. My service advisor, Zoe is the best ever! Ask for her and youll get the peace of mind your vehicle is in good hands. Rock on guys!
We would like to add our compliments to, and recommendation for, Autumn Woodward, for her expertise and kindness in helping us lease our Nissan Rogue Sport. I told her what I wanted in my next car and she gave me just that. This is our second lease with Jeff Schmidt’s Nissan and we will be back in three years for our third. I hope Autumn will be there then. Thanks also to Dan Lewis and Robert Terrill for their assistance.
I recently purchased a 2018 Maxima. I couldnt be happier. I can not say enough good things about the dealership. Everyone I met was genuine, friendly, and knowledgeable. Special thanks to Jeremy W, Rob T, and Charlie B. Their customer service and patience put me at ease. I have never laughed so much while buying a car. Thank you so much for making an indecisive girl excited for her purchase.
Cory was super nice and was so patient with me since I had to 2 year old daughter with me. Made everything quick and painless, gave information that was easy to understand, he was just really awesome and my car rides amazing, you guys have always been awesome!
Just purchased a Nissan Frontier from Jeff Schmitt Nissan. It’s a great truck and the personnel I dealt with, Caleb Keseday and Nick in finance did a great and thorough job. I highly recommend this dealership.
Had the opportunity to work with Caleb with Jeff Schmitt Nissan in Beavercreek, OH. Caleb was very informative and honest through the entire time process, which made it very easy to finalize the sale. He was able to meet our needs and wants on the sale of the car. Both Caleb and the sales manager were very helpful, knowledgeable, and surpassed my expectations with their excellent customer service. They instantly eliminated the frustrations of the back and forth discussions of what most car dealers do when trying to purchase a vehicle. I would highly recommend Caleb, the sales manager, and the entire staff.
Autumn was great here. She worked with me after I wrecked my previous vehicle. I found the 2017 Nissan Titan and had everything on it that I wanted. Couldn’t be happier that I got to work with Autumn and going to Jeff Schmitt
Josh walked out to my car and actually got me in before my appt.!! Great service&he let me know my tire pressure was too high. Good experience, I just wish they had coupons....
All staff provided great customer service from (Caleb Keseday, Robert Terrill, Alyx Comley). Caleb went above and beyond with purchase of my vehicle. Rob went above and beyond to find me the best deal possible. All staff members were courteous and extremely professional during my experience. Will definitely buy from this crew again along with referrals
Thank you for assisting me with this process. Autumn was very friendly and helpful throughout the experience. I look forward to future experiences with Jeff Schmitt Nissan!
Wanted to give a shout out to Autumn Woodward! We started out at the fairborn location and had a not so pleasant experience. The car we wanted to look at was located at the Cadillac lot in beavercreek, and was told to come back on Tuesday to look at it. A few minutes later we got a call from Autumn asking if we were still interested in the vehicle and she would come meet us there to come look at it! She went ABOVE and beyond in helping us. She got us the car, and was just overall an amazing employee! Very knowledgeable and friendly! Will definitely send anyone else needing a car, her way!!
My work is always completed sooner than expected, and its always done correctly the first time. Shelby and Shonda are always really friendly.
The staff was through and polite. They were patient as I decided which services to have done to my car. I appreciate the print out with the list of future maintenance !
As one of those people that does their homework and researches until theyre blue in the face, this is the place to go. I cannot express how incredible happy we were to work with Shaun and Mario when purchasing our new vehicle. Its a straight forward and honest experience that you dont see often anymore and we genuinely appreciated it. We never felt pressured and they cared about what we wanted in a vehicle, not just what needed to be cleared off their lot like some other place tend to do. Dont waste your time going anywhere else but here. Thanks Shaun & Mario!
I will definitely recommend Jeff Schmidt Nissan to others for buying a car. I was treated with respect and they were truely happy to take care of my wife and I.
Service Unfortunately they don’t have anything there right now they can help me with. Been without transporting on since May 4 even though I bought everything to ensure this wouldn’t happen at point of sale.
Went in for oil change the wait was not to long the waiting area was comfortable and relaxing had great conversations with other customers was offerd something to drink and they kept me informed of progress great experience
I had an extremely pleasant experience. It was my first time at that specific Nissan dealership. Jake took very good care of me. He explained all of the possible ways that things could pan out as far as my transmission is concerned. He set all expectations for the financial aspect of it all too. He did an excellent job with keeping in contact with me and keeping me up to date on what was going on with my car. Any questions I had he was able to answer and the one he couldn’t he found out the correct answer and contacted me. It was an absolute pleasure working with Jake and I will definitely be back to work with him more for all of my maintenance concerns.
I was working with Luke, trying to find a vehicle. Decided to put a hold on one while I made the decision. I cut a $1,000 check for the hold, which wasn’t to be cashed until I made a firm decision on buying the vehicle. I decided to move on from that vehicle to look for something better suited for me. The next day the money is missing from my account, I call and he tells me it’ll be back in my account in 3-5 business days. Day six arrives, no money. I reach out, and he ignores me. So I call the sales office, and then I am informed my check was put on a 10 day hold, and it’ll be in the mail tomorrow. Highly disappointed and frustrated with my experience here. Jeff Schmitt has lost my business. On to the next, and hoping for a much more professional experience.
Fair, open, and honest dealership. I bought a Nissan Titan from this dealership at a very fair price. Negotiating was a little tough, but you get that anywhere. I worked with Adam Kester and his manager at the time Dan. Good buying experience and they got me in and out of the door as soon as possible. Recently had my truck serviced and the service team ran by Hunter was efficient, and quick. If I am buying a Nissan this will continue to be my go to dealership.
When I first bought I car I hard a horrid Experience at interstate ford, I was super reluctant to even begin this process again. AUTUMN WAS PHENOMENAL.My situation was a very difficult one I won’t lie so my process took around 2 weeks but I was picky with what I wanted.She texted me personally daily to keep me in the loop of what she researched and her team found daily.I am so thankful that I purchased my car from Jeff Schmitt through Autumn because I’ve never had someone so caring and worried about my needs but she exceeded all expectations !
I love my new car!! Well, new to me anyway 😁Autumn W was very helpful and knowledgeable throughout the whole process. Even though I was buying a used car, she made me feel like I was just as important as someone spending the big bucks on a new model. She even made sure it was sparkling and full of gas before I left.My family has been a customer of Jeff Schmitt for several years and we will definitely be back. The only reason I’m not giving the 5 starts is because they only had one finance manager available and we were there for almost 5 hours. However, they did have plenty of snacks and drinks to offer.
Went in for an Oil Change and came out smiling. Wait time was reasonable and the price is fantastic considering they also do an inspection and rotate your tires. All in all a great experience that will keep Jeff Schmitt Nissan as my number one place for repairs and buying my next vehicle again.
Our salesman (Colton Thatcher) went above and beyond to get the car that we were looking for. He came in on his day off to help locate my vehicle and ensure that it was delivered at the time we had planned. He even messaged me days after the sale to make sure everything was good and asked if I had any questions for him. I can see him going far with your company as he is a dedicated, compassionate and personable man to his customers.
The employees at this location were really friendly and helpful. I had a great experience here. I would definitely recommend that people go there if they are looking for a vehicle!
I had tossed around the idea of a new car a few times this year, but was just recently put in a position that I had to get another vehicle. With the car market being crazy, low shortage, higher market for used cars, etc. I decided on a new car. I have owned 2 Maximas previously; so which car was never in question. Jeff Schmitt Nissan made all of the rest very simple and as stress free as buying a new car can be. From the GM, to the Manager, to the Sales team, and finance team, it was very easy to work with each of them, with no additional pressures.
Mike is the best. He made everything smooth and easy. I will definitely be taking all of my car business to Mike.
One of the least painful car dealership experiences to date. Caleb in sales was awesome! He was pleasant, patient, and thorough through out the entire process, including following up with me a few days post purchase. He was able to answer all my questions and at no point felt pushy or made me feel rushed. Rob in finance was the same way! The F&I process and their digital tools made signing docs a breeze. I really love my new car and would absolutely go back when its time to lease or buy the next one.
Superb! Went in for service. First 4 I was told would be free. I just had my 3rd free servicing. I was met right away at my car as I pulled up to the service bay. I asked that the inside of my windshield be cleaned. Looks amazing now. Given a complimentary car wash too. I own a 2020 Nissan Altima SR, and I love my car. They do a full inspection. Very pleased.
Rob Henderson was wonderful! Extremely helpful with the purchase of my new truck! It was more like getting help from a friend rather than an employee. :D 100% satisfactory all aroundRob in finance was also great-made the experience enjoyable and there were some good laughs throughout the process as well.
Very helpful, wonderful service. Listened to what we wanted and needed and got us exactly what was right. As painless as it could have been. Thank you, Caleb!
We received excellent care from our salesperson, Steve Glenn and his manager. We got, what we feel to be a fair price for the vehicle we traded in and they were willing to work with us to arrive at a price we were happy with on our new vehicle. We were then taken to the finance area where Robert Terrill was more than friendly and helpful in finishing up the paperwork. This was one of the best car purchase experiences I have ever had. Definitely would recommend this business to others!
Everyone was great at Jeff Schmitt Nissan. People were friendly, the waiting area is comfortable and the service is quick and well done.
Mike is the most professional salesman I have ever worked with! Top notch service all the way around.
Best car buying experience ever!!! Jason, our salesman was wonderful. He was very professional, knowledgeable, and kind. He pulled the Nissan Maxima I was interested in out, and went over every detail! That was impressive!!! I’ve never had a car salesman do that before. He even called and checked in with me a few days later to make sure I was happy with my new car. Mario the sales manager was also amazing! He definitely went above and beyond to get me the best deal for my trade, and he made sure I got an affordable payment. He was very professional, and friendly throughout the entire process as well! Rob Terrill in the Finance Dept. Was hands down the coolest, most genuine dude ever! He was very professional and got us an awesome rate. It had been a very stressful week, but after meeting Rob we were definitely reminded that there are still a few good people left in this world! We liked him so much!!! We had such a good time while closing the deal and sharing conversation and laughs, my husband exchanged phone numbers with him. We not only got a new car that day, we also made a new friend! I’ll definitely be referring this team to all my friends that are looking to purchase a new car, and I plan on doing all my business in the future with these 3 guys at Jeff Schmitt Nissan!!!
My experience was pleasant. The staff was courteous, respectful and friendly. Nick’s demeanor was very professional as usual. The waiting room was comfortable and the atmosphere was inviting. The aforementioned comments entail some of the reasons why I continue to trust Jeff Schmitt for service to my Nissan Sentra.
I went in for oil change and tire rotation. The technician advised I needed two other services that were out of my budget for this trip. He offered a solution that was acceptable. The service was done very quickly. The waiting area was very comfortable.
I purchased a certified pre-owned 2021 Nissan Sentra this past Friday. Ive had bad luck with cars in the past and I commute 40 minutes to work, so my main goal going in was good gas mileage, low miles already on the car, and affordable. There are numerous amazing people who work for Jeff Schmitt. Chris Stolzenberg was so helpful with answering questions when I knew I needed to look for a new car and the best make of car to look at for my specific needs (pointing me to getting a Nissan). Joey Harnish (the sales rep I worked with) not only helped me find a car that had my main needs but also had so many additional amazing qualities that were still within my budget. Joey also helped me understand the benefits of purchasing a certified pre-owned vehicle and all the warranty advantages. He was very friendly and fun to work with. Lastly, Rob Terrill (business manager) was another great guy to work with! He helped me sit down to talk about finances and what additional packages would be beneficial to add. He is a down to earth guy who helped make the stressful process of purchasing my first car at a dealership so much fun. All three guys at Jeff Schmitt were so much fun to work with, and I highly encourage anyone looking for a new (or a certified pre-owned) car, head to Jeff Schmitt Nissan!
When I was in the market for a new car a friend recommended this dealership. I love Nissan’s but dread the hassle and pressure that comes along with buying a car. I can’t even begin to express my gratitude working with Autumn Woodward. She was so helpful, compassionate, and not pushy at all! I told her what was most important to me in finding a vehicle despite my circumstances and she exceeded my expectations!! She also was very knowledgeable and personable. I highly recommend Jeff Schmitt Nissan, ask for Autumn ;) she will make the buying process so easy and practically flawless.
I recently bought a preowned truck from Jeff Schmitt Nissan. The entire experience was quick and easy and everyone I interacted with was genuinely positive and helpful, especially Rob Henderson the sales person I worked with on the purchase. During the process I never felt rushed or pressured into anything. Rob took time to explain the entirety of the inspection points their certified vehicles go through as I was keen to understand the standards that the cars and trucks were held to. I would certainly recommend working with him if you are in the market For a vehicle.
Ive bought 2 cars through here. Good selection and prices. Interest rates offered on financing is a bit high though. Will be looking into refinancing at lower rates. Already been given a good financing option to much lower interest and payments.The team was great and great service. Very friendly! Jason, Mario and Robert gave excellent service. They definitely made the buying experience much more positive than most normal car buying experiences. Kudos on having such great staff!
I just purchased a certified pre-owned Nissan Titan. Its a very nice truck that comes with very nice warranties(factory and certifiedpre-owned) . I had an excellent salesperson Autumn Woodward. She did everything in her power to get me the best deal possible. I look forward to doing business with in the future.
Mr.Robert.H is by far the best man to go to for your car greatly appreciate the respect and time he dedicated to me.
Everyone I dealt with were kind and professional. They listened to me about what was wrong and asked lots of questions to pin point the issue. They had the part overnighted and installed the next day. They even apologized for driving some of the gas out while calibrating it. Never had anyone apologize for that before. It was a nice change. The issue seems to be fixed!
Terrible service. I contacted them about buying a new car (that they didnt have but coulsve ordered) and they simply said: we dont have that, sorry. They wouldnt even talk to me about other options or respond to further emails like other dealers in Columbus did in the same situation.
Their service was fast and clean. The lady who helped me she was knowledgeable and courteous.
Bought my Toyota from here two years ago. I have taken it for repairs under warranty at location and it was never a problem. Issues occurred today and as trying to set up an appointment the lady told me they changed their policy and no longer service that make of vehicle. Some heads up would have been nice, knowing I purchased my car from here and they will no longer service it is pretty low in my book.
I came in with my sister , she was looking for Used car . She had no idea what she wanted. Autumn showed her everything she wanted to see and made the process very simple. We left with a car that day! Great customer service! I would recommend Autumn to anyone!
I was treated like a VIP from the first person I spoke to in Online Sales to the Finance guy at the end. They got me into the car of my dreams, the one that thrills me! I will never go anywhere else when its time to buy a car.
I have purchased a vehicle from Mario for over 10 years now! Also from George too. All of my vehicles they have made sure it was good fit for me and the style I would like. I have sent my family to Mario and George. Jeremy and Mario helped me this time with this purchase and even the finance guy helped. I’m a loyal customer at this location. It’s supreme great customer service and they make me feel like royalty when I walk-in on site. I highly recommend.
Last week I called in to Jeff Schmitt Nissan to get a quote on replacing the ECU on my Pathfinder. I was told of course they needed to inspect it despite my insistence the ECU was to blame. After a day they contacted me to inform me I needed a fuel pump replaced. We agreed and the repair was quickly done in two days.However, upon arriving I was told by my repair associate Alyx that they had test driven the car, mentioned the ECU would be to blame if symptoms persist, and insisted that my vehicle was running well. I paid and received my key, went to the car, drove out the lot and up to about 25 MPH before the check engine light was back on. I returned, waited 20 minutes for them to check on it and was told the ECU needed replaced. I asked for a refund or price adjustment to no avail. Im livid.Had anyone actually test driven my car the light wouldve come on immediately. I didnt have to stress the engine to get the light on, and Im sure they knew this too. They overcharged me at $1760 for a fuel pump and transmission flush. You will get ripped off here. Jeff Schmitts collection of dealerships do not deserve your business, your money, or your time. Look elsewhere.
Great atmosphere walked in greeted, snswered all my questions no surprises . Went over my options up front and to the point . Great experience!
The floorboard mounted peg my floor mat attached to broke with less than 3000 miles on the car and was discovered while vacuuming out the car. As previously stated, a second attempt by my husband to speak to someone about the problem with the car now having 6500 miles on it had yielded no success in getting my problem fixed. Only giving 3 stars because of repair done to my back up radar which kept locking up my brakes backing out of a driveway.
Purchased a Nissan Kicks from Jeff Schmitt Nissan. Mario McIntosh was a delight to work with and Billy Grimes, Rob T and a few other guys (I forget their names) were incredibly helpful and easy to work with. Bottom line I love my car and feel great about my deal. No high pressure, no locking you in a room ... just friendly people trying to get the best deal possible. Highly recommend. Great car buying experience!
I have used this repair shop several times over the past 5 years for my 2007 Nissan Altima. With the most recent issue I just had the car towed directly to the shop. The issue was with the alternator. I had the altenator replaced 4 years ago by this shop and the cost was under $700. When the called me after the diagnosis it was $1850 for the battery cables and alternator. The labor alone was more than my last repair. I was considering going elsewhere but the diagnostics was about $300. I was expecting it to be around $100 like my previous visits. Then after a few days they called back and said there was some corrosion and it would be an additional $500. By this time I needed the car back and just said to do it. It took several days to get the parts in in total my car was in the shop for a week. When I got my bill there was an additional $130. They did remove that when I questioned it. I do think the work they do is very good and have been very satisfied with the end results. This time the cost of doing the same work 4 years ago was more than doubled. I felt like I was severely over charged and with the non refundable diagnostics I felt like I had no other choice other than to have the shop complete the work. Again my other experiences were great but after this last visit I will not be coming back.
I came with my husband and three kids to see the Nissan Rogue Sport. Automn Woodward was there every step of the way till we get our vehicle! She was so patient with us and imagine with three kids ages 5-3-3 running around the sales office! I would also like to thank Manager Rob in helping us get the best of the best deal! You guys are awesome! Everybody planning on getting a car should meet the both of you. Thank you again! Thank you Team Nissan
Thank you Autumn for your awesome above and beyond great Customer service Originally I was only getting my oil changed But then I started talking to Autumn about a vehicle that I previously seen online and she made it possible for me to have a look at it the next day And tge rest is history Awesome customer service Autumn I love my new Chevy I definitely recommend her service to my friends and family
On July 5th I brought my 2009 Nissan Murano in to have it serviced for a future road trip. Alyx was my maintenance contact, and we went through what I wanted done. Alyx stated that they would do a complete check and do what was needed and nothing unnecessary to help me save on cost. Alyx had greatly impressed me at that point, considering the horror stories I have heard about dealer maintenance shops gouging customers with unnecessary repairs. Alyxs attention and professionalism to the customer was top notch. I then received my courtesy vehicle, a 2021 Nissan Murano SL. I had expected some used older vehicle so once again I was highly impressed with the treatment I was receiving. After having drove around in the courtesy vehicle I liked it so much I went back the next day to look at the purchase of a new Murano. Caleb Keseday was the salesman I worked with. After spending a couple of hours with Caleb I ended up making the purchase. Caleb took the time to walk me through all features of my new vehicle, helped me download the app and link everything to my phone. Once again, I was highly impressed with the professional and personal touch with which I was treated. Myself, having worked for a large logistics corporation based on the foundation of world class service to the customer, can say that I was treated with world class service from the maintenance shop staff to the sales representative of Jeff Schmitt Nissan. I will recommend Jeff Schmitt to all of my friends looking for honest, top-notch maintenance staff, and exceptional sales staff.
I purchased a 2017 Nissan Rogue recently from this dealer. They were willing to negotiate on price and even fixed some of the issues I noticed while test driving. Steve G. provided great customer service and I was happy with my overall experience. Zoe from the service department was so friendly and responsive. Everyone on the team did what they said they were going to do and followed up when they said they were going to follow up. I would recommend stopping by this dealer if you are out shopping for your next car.
It has been over a decade since I purchased a new vehicle so I had a lot of questions & concerns. My sales person, Robert Henderson was amazing. He wasn’t pushy, answered every question I had (I had a lot) & helped me all the way through the process including helping me set up the Bluetooth in the Pathfinder after I purchased it. My experience purchasing at Jeff Schmitt was pleasant & I highly recommend asking for Robert Henderson if your looking to purchase a new vehicle.
Had a very good experience today at Jeff Schmitt Nissan with the salesperson that worked with me. Autumn Woodard is a real pro and very knowledgeable about the Nissan line of cars. I felt very comfortable talking about the car I had a test drive in.I would strongly recommend her as your go to when you go to Jeff Schmitt for a automobile!
I purchased a Nissan Rouge 2019 model in Columbus Ohio , I had a warning light that had come on the dash for AWD warning. I called the dealership in Columbus where I purchased the vehicle the told me the best thing to do was take it to a local dealer . I called Jeff Schmitt (closest) Nissan dealership. After I signed the paperwork for service for diagnosis and agreed to a minimum charge of 130.00.Mind you I purchased a extended warranty plus the manufacture warranty was still good. They came back and said the repair I needed was from some type of road damage it hat cut the wiring in the rear housing . The repair would not be covered under warranty. The repair cost would be around 1700. dollars. I told them to pull the car out I wanted to go somewhere else. I took it to a mechanic friend/owner of a business he fixed it for 40. 00 . He repaired the wiring. This business is a disgrace and the only skills they have is changing oil or tire rotation !
My husband and I bought our daughters 1st car at Jeff Schmitt Nissan. The moment we drove onto the dealership lot it was a wonderful experience. We met and worked with Steve Glenn and he was the best salesperson we have ever worked with in purchasing a vehicle. He was professional, kind, easy to work with and a great man. I would highly recommend Steve and the dealership as a whole.
I bought a car back in December and I had a great experience in my purchase. I was 100% sure that I was told I would receive free oil changes until my car reached certain number of miles or a or time until I reached it!! Great I set my appointment for today, I get there at 10:30, my appointment was around that time I was told to bring proof of insurance for a loaner and I did. After I get there I was sat in the waiting area and was told that my car needed a brake fluid flush, new tires in addition to a break in my windshield wiper fluid that was broke when I got the car. I sat and was there for two hours then was offered a loaner while they searched for a part to fix my wiper fluid connection. I was dumbfounded and was told it would be $140 and I was just shocked that this was going to be my financial responsibility. I will be going elsewhere for my oil changes and any repairs from now on 2:30 hours and $66 wasted with services offered!!! No thank you
Robert H and Robert T were very easy to work with on my car purchase.
Took my car in for oil change and tire rotation. They said they would vacuum out the interior and run the car through the car wash. After service was complete, they did not vacuum the interior or wash the car.
Great experience this weekend getting my son his first car. From the moment we walked in until the process was complete, we felt like we were the most important people there. No pressure, just thanks for coming in and lets see if we can help you.I felt like they went out of their way to get my son a great deal, something not often seen in that industry.Update: went in for service and they went out of their way to ensure we were the most important people in the room. The only way to keep my business is to make me feel important and youve done that tenfold at your dealership.
I was impressed with all the service department staff; their professionalism, knowledge and genuine kindness. They reviewed the repairs needed and helped me come up with a plan to assure everything was completed and within my budget. They helped me assure my familys safety without compromising my financial stability. In todays ever changing world its nice to know I can count on you for reliable and honest service. Thank you Jeff Schmitt Nissan
Friend of mine told me she was was charged $140 for her engine air filter & Cabin air filter replacements. They charged over $60 in labor. They brought it out to show her how dirty they were (Took them 3 minutes to take it out to show her to convince her it needed to be changed) - Yet it required an hour of labor to put in back in? Looking up the filter replacements on youtube showed it takes less than 1 minute to swap out the filters.I would absolutely not recommend taking your car here for any maintenance. You can find the filters at your local parts store of $15(OEM standards) a piece. My friend is a female and it is disgusting how you took advantage of her lack of car knowledge.I asked for a quote with a nearby repair shop - They said that would be $70.00 - Less than half of this dealership charged.On her work receipt you wrote Thank you for being a Jeff Schmitt customer - Well not anymore Jeff.
Had a very nice experience trading in my vehicle for a used Nissan Murano. Caleb K. worked with me and helped to negotiate a fair trade-in price and purchase price. Special shout out goes to the finance guy Rob T. for going above and beyond in helping me with a seperate insurance issue as well as getting me affordable coverage on the car. Truly the definition of going above and beyond!
This was my first time here after recently transferred to Wright-Patt. I brought both my Nissan’s in for routine preventative services and felt confident you would service them properly and take care of my needs. The staff was friendly and knowledgeable and the facility was clean and welcoming. Definitely going back.
Professional friendly fast service. Kept me informed all the way through. Very helpful team.
Our daughter was 3 hours away and we were not able to get to her when her car broke down. We normally handle all repairs through our local Nissan dealer but had to find someone close to where our daughter’s car was broke down. We spoke to Zoe in service who couldn’t have been more helpful and kind during this whole ordeal. Zoe worked with us to get our daughter’s car repaired and back on the road. She allowed us to have a courtesy vehicle so our daughter could get to and from work while her car was being repaired. We appreciate all Zoe did for us and our daughter, she truly deserves to recognition for the respect she shows the customer. Thanks to Zoe at Jeff Schmitt Nissan things went smoothly and were handled professional. We would recommend Jeff Schmitt Nissan to anyone living local to them!!
My thanks to Jim Parker for an exemplary purchasing experience. Coming from out of state to buy a new car, I didn’t know exactly what was going to happen on his turf! He did a good job being an advocate for me over text and phone and his advice was right on target. Also, I was impressed with his knowledge of the LEAF being an outlying conveyance paradigm. Thank you as well to finance wizard Rob Terrill for taking care of all the financial necessaries and Rikki for fielding obtuse out-of-state tax/registration questions a few weeks later. I’ve never owned a Nissan, so hoping my dealer follows their example as I put the miles on this EV.
I met with Allie today and she was an awesome sales representative! She was very attentive to what I was looking for and met all my expectations! She was very patient even with my kids being full of energy! I would recommend this location to anyone!!
Service was fine-getting notified that parts for a 2019 were not in stock was surprising so had to leave car over rholiday weekend. Was disappointed in the Sentra that was given as rental car to replace my Maxima. It is a low grade car & previous users paperwork with all his personal information was left in the car. Next time I expect an equivalent rental to what I drop off.
We were treated with the utmost courtesy . I especially want to give our sales rep a big pat on the back. Jim Parker. He went out of his way to make sure we were satisfied with our purchase. Also the sales manager and your business manager were both helpful and it was a pleasure working with all three. Thanks again for making our visit enjoyable and pleasant.
Phenomenal experience, the salesman, Jeremy, made the whole experience very rewarding and memorable.
Brought my car in for a hood recall. There were 2 additional recalls that I wasnt aware of. Alyx was amazing! He was very professional and very helpful. Thank you!!
I have never had such a pleasant experience when purchasing a car! Stephanie, Jim, and Nick were amazing! Never once did I feel pressured in any way. They were nothing but friendly and helpful, and I am totally satisfied. Also, they completely took the fear out of my first out-of-state vehicle purchase!
I brought my vehicle in for an oil change and tire rotation. I waited for it in the lobby and it was finished in the time they quoted me.
Autumn was excellent to work with. Buying a new car was never so easy and stress free. We love our new ‘22 Frontier
This was absolutely one of the best vehicle purchasing experiences I’ve ever had. My Sales Representative Jim Parker listened to what was important to me and found a car that me all of my needs, and more! Professional, friendly and knowledgeable. I was blessed!A big thank you also to Mr. George Webb New Car Sales Manager and Mr Nick Hartwig the service you provided was outstanding! I’m looking forward to telling everyone about my great experience and doing business with you all again in the future.
Autumn Woodward was our sales associate. She was extremely courteous and very helpful.Never felt pushed and explained any questions asked.Excellent employee!
Whenever I need dependability with service, I send our Murano to Jeff Shmidt Nissan. Our service rep Nick was a breath of fresh air. Service was great, care was complete. Thank You
We had a great experience amd Im so happy with our purchase! We worked with Rob Henderson, and he was very easy to work with. He was patient with me during our search, showed me multiple options, and really listened to what I wanted. He took the time to understand my wants verses needs and helped us to find the right car at a good price.
Everyone is awesome. At one point I was having a meltdown. It’s not that anything was wrong but just anxiety being a single woman buying a new vehicle overwhelmed me. Mario took a lot of time explaining everything to me. I know I got a good deal and I feel blessed. Kudos to everyone who helped me out today. Also special thanks to Jeremy for the pizza and snacks. Loving the team at Jeff Schmitt Nissan!
My review is not based upon my experience with the Jeff Schmidt Nissan dealership but with one of their serve technicians. I was on way to work @ 0715 on the morning of 21 May 2020 and experienced a flat tire during rush hour on US 35. While attempting to change my tire with much difficulty with the stock scissors jack and tire iron, Tony a service technician @ Jeff Schmidt Nissan pulled up behind me to offer his assistance. He stated he was on his way to work and saw me on the side of the road. He not only was kind enough to stop to help me but also had to turn around to get to me on the west bound side of US 35. He had a floor jack and electric impact in his trunk which greatly reduced the time to change my tire.He was friendly and definitely saved the day for me to stop in this day and age when people generally dont stop to offer assistance to people in need.The Jeff Schmidt Dealership is fortunate to have Tony in their employment as he was very friendly and helpful during my predicament.I hope the management of Jeff Schmidt realizes they have a valuable employee working for them and based on my experience with Tony this morning I will definitely visit the Nissan dealership when I find I am in need to purchase a vehicle. Thanks to Tony and Jeff Schmidt Nissan!Respectfully, Joe Bertke
I had the best experience buying my first car! They had awesome people throughout the departments and it truly felt like they were trying to get me the best deal! Morgan was the floor salesman that did everything for me. Mario, the manager, was an awesome and caring guy. And even the financial guy Rob was what put the experience over the top. Those 3 were great and because of them, I bought my first car and I love it! Not too bad of a payment either haha
I scheduled my oil change appointment 2 weeks ahead of time. I get there and they tell me its an hour and 20 minute wait time. LESS THAN AN HOUR LATER my car is done!! I was so happy as I had a million things to do that day! They were all very nice and took care of my car and I. I would definitely recommend them and will be back!
Ive never bought a new car before, and only the second time Ive bought a vehicle from a car lot. Caleb Keseday of Jeff Schmitt in Beavercreek was absolutely amazing! He helped me with everything. There were so many things I didnt know, and he made sure I understood. My newest car before this was a 99 tracer. So, things were different. He made sure I understood how to operate everything. Made me feel comfortable through the whole process, and really helped me out (with having no credit and all, he made it work). Just needed a break, and he was there to be sure it happened. Thank you Nissan, and especially, thank you Caleb. I could not possibly be happier! I will definitely return in the future.
I really needed to upgrade to get ready for my baby’s arrival. But with becoming a new mom I also had to stick in a certain budget. Jeremy, Steve and Nick worked hard together to make sure this happened. Steve kept going back and forth to see what he could do on the final price. And then Nick hit it out of the park with an amazing financing offer. While I waited they made sure I was comfortable and had a snack and a drink. I will definitely be sending friends and family to Jeff Schmitt for their next new car!! Thanks guys, I am LOVING my new Rouge!!
This was the absolute best experience I have ever had purchasing a vehicle. Shaun and Mario were very understanding to my situation. I cannot give enough praises to these two men. They worked so hard to get me what I wanted, and I know I made it hard. I highly recommend Shaun as your next Nissan car salesman. He explained everything to me about the car, and connected my phone for me. This dealership and the people are amazing and very professional!
The people here are absolutely amazing. I drove from Columbus to look at 2 preowned cars that I found online. I was greeted with the biggest smile by my salesman Dan. The cars were up front and ready to test drive. Dan took the time to explain all the features on both vehicles. He was very personable and allowed me to interrupt with questions, not once did he get annoyed. I truly appreciate all the information and being able to ask questions. The financial coordinator Nick was also very helpful and friendly. The bottom line is, visiting this dealership was worth the drive. I got the car I wanted at a great price with the best customer service. I would definitely recommend this dealership to everyone and anyone who will listen. I couldnt be a more happy and satisfied customer. I will definitely be a repeat customer. Thank You Jeff Schmitt Nissian!! You definitely have a customer for life.
The best if the best! Quincy Drake! I will be seeing him for all my future car needs. Straight up no hard pressure sales. Looking for a car? See Quincy Drake!! He will do you right! Please check out Google Map for another review about Quincy I have more details. He is the best in the business!
R. Henderson assisted me and my husband trade out his Nissan Pathfinder and buy a Nissan Armada. He was very knowledgeable and made the process very easy. He provided amazing customer service and made the whole experience enjoyable instead of stressful. We would recommend him to any of our family and friends.
Robert Henderson (sales rep) and the rest of the team at Jeff Schmitt Nissan really went above and beyond to provide us with an excellent car-buying experience. We were picky shoppers, but the staff here worked with us patiently and courteously and made sure we left satisfied. I couldnt have asked for better!
I recently took my wifes car in for a check engine light. The advisor who I worked with, Shelby, was exceptional. She kept me informed throughout the day on the status of the repairs, which is fantastic in itself. Its refreshing to find service like this in an industry where a lot of times, the focus is just getting the customer in and out as quickly as possible. She should definitely be commended for her efforts.
Had Service On my 2012 Nissan Truck ...they Were very Courteous and Professional. I waited in the Lobby,it was finished in a minimal amount of Time . I was ready to Goin no time...I dont usually take my Vehicles to get serviced at dealerships but Will definitely go back there for my next Service!!!
This was my first experience with Jeff Schmitt Nissan. I was looking to trade in my current Nissan Altima for a different vehicle. Robert Henderson really went above and beyond not only to get me a good trade-in deal, but also a reasonable price on the new car I was interested in. The whole process went very smoothly and I was very happy with the outcome. I will definitely recommend this dealership to my friends and family in the future.
Just bought a new car from Josh , he was great, very notable. And Nick help me understand all my paper work. Everybody was really nice.
I was very pleased with my experience at Jeff Schmitt Nissan! My salesman, Dan Lewis, did a phenomenal job. He found something that worked for me even with my lack of credit. Knowing my credit score I was fully prepared to have to leave empty handed, I honestly thought nothing could be done given my situation. But somehow Dan found something that I could not only afford but something I actually enjoyed driving! He even found something that was similar to what I had drove before so that I felt comfortable in it! I am absolutely thrilled with my experience and I made sure to take some of Dans business cards to post at my office and pass out to friends.
Alyx went above and beyond to help me use a warranty plan that I had purchased in Virginia prior to my move to Ohio. Because of Alyxs commitment to excellence to customers, he saved me $1400 on an air conditioner compressor which the warranty will cover. Thats a lot of money he saved this retired lady on a fixed income!!!! He gets a 1000% on his report card from me!!!! Thank you, Alyx!!!!!!!!!!!
Our family has now bought three cars from Jeff Schmitt. We still remain incredibly happy with our purchases and would come back in a heartbeat. Each time, Joey made the process easy and fun. Buying a car is a huge decision for any family to make. He made it easy and walked us through it all.
The entire sales staff was amazing and paid attention to what we were looking for and made sure our experience was a very positive one. We will definitely be returning to purchase any other vehicles in the future. We have been loyal Honda customers for years and only saw the ad on television and we thought lets give Nissan a try. We have owned over 11 Honda vehicles so we knew if this didnt work out we had a back up plan. We love our new Nissan.
Hello - I was searching for almost 2 months for a used car. I wanted to take my time and test drive a lot of different cars to see which one was best fit for me. With that being said I went to a lot of dealerships. I ended up back at Jeff Scmitt Nissan 3x. The first time I went Robert Henderson came out and introduced himself to me. We went inside and he asked me questions to find out more about me and what I was looking for. Robert was so patient with me and he completely understood that buying a new or used car is a big decision. He would email me with new used cars that came in that he thought I would like and fit my budget. After a ton of research I had decided a Nissan Rogue was going to be the car for me but Robert knew I had a budget. He emailed me and said I have just the Rogue for you. I went to test drive it and fell in love with it. If you go to Jeff Schmitt to either look at new or used I would highly recommend asking for Robert Henderson. He is highly knowledge about vehicles and he was not pushy at all. I give him a lot of credit because he took the time to find out exactly what I was looking for and he worked on finding me the vehicle I wanted. When I picked up the Rogue he made sure I knew all about the features. I love my new/used Rogue. I only gave 4 stars just because I have not had to deal with the service side yet...hopefully only for oil changes. Cheers!
I had a great experience at this dealership. Thomas and the rest of the staff were very helpful and made the car buying process as painless as possible. Would definitely recommend!
I have purchased 2 vehicles from Jeff Schmitt Nissan and both experiences were very good. Robert Henderson was our sales associate on both occasions and did a great job and we were able to get a great deal on both cars. The Nissan Maxima I purchased this time had been listed, previously, at a lower price then they had it listed, and the manager agreed to honor that lower price. Service department has always been friendly and helpful as well.The only issue I had on both occasions is the wait time between deciding to buy the vehicle and the time the purchase is complete. Both vehicles ended up being around a 4 hour experience each time, with a majority of that time being waiting on credit checks and then waiting on financing officer to be available. Though they did make an effort to expedite the process with my 2nd vehicle. Overall, very happy with the service and staff at Jeff Schmitt Nissan.
INTEGRITY...Ive been taking my vehicle to this service department for years, and have always been treated with great respect, warm smiles, and firm handshakes. This dealer has always been accommodating and FAIR.Recently, I had a bit of an issue with some service repairs, and figured the worse was finally going to happen... the dealer was going put it to me.John, my service advisor, was completely understanding, did his best to resolve the situation... but I felt like I was going to be in for a very difficult fight. Then I asked to speak to Josh, the service manager.Whatta ya know, the perfect record at this dealer remains unblemished.👍I cant say enough about Josh and his entire crew. This guy is brimming with INTEGRITY.I would travel 100 miles to this dealer if I had to, and so should you. I definitely recommend this service department with unending confidence.
First time buying a Nissan, but they made it simple and quick process. Love my new ride. Shaun was great as well as the business manager. Great experience!
Rob Henderson was AMAZING to work with! Very attentive & worked hard to answer all my questions and complete requests! 10 of 5, would recommend Rob for your car sale needs!
I was in a crunch and needed service on my car before leaving town. I took a chance and called the service department after I checked online and you were booked for the next two weeks. Zoe was awesome and got me into one of two no show slots. She was awesome throughout the entire appointment!
Our salesman, Kevin, was very professional and answered all of our questions. We test drove several vehicles and he helped us pick out the one that was within our budget and met all of our wishlist items. He spent time with us explaining all of the vehicles features. He even took my phone call a couple of days later to answer some additional questions. The sales manager, Rob, made the dreaded purchasing part simple and stress-free. The gentleman who was washing the car to prepare it for delivery, Charlie, was also very professional and seemed to take pride in his work. This was was the best new car buying experience we have ever had. Thank you!
Robert H was amazing, i was able to get the car i wanted with a great warranty! Robert H definitely is an asset to your company, and did not intimidate or pressure me into picking a car for a quick sale. I feel that my needs and wants were met because the team took time in understanding what I needed. Would highly recommend!
The absolute best service. No pressure at all. Evan was very knowledgeable, everyone explained everything in detail and was easy to work with. I will defiantly come back for my next car and have already recommended Jeff Schmitt to a friend.
I purchased a vehicle from Jeff Schmitt. They make buying a car very easy. They have lots of inventory, the atmosphere is great and the staff are all professional, helpful, knowledgeable and friendly. I would recommend them to everyone. I love my Nissan and I will buy any future vehicles from Jeff Schmitt Nissan. Thank you all for all your hard work, for being so nice and making my experience so easy.
Customer service above of all beyond you expecting. I am very satisfied from the sale to the care that my vehicle deserves. Once again they have shown me their commitment and loyalty. That they are different from other that intentionally imply the sale of the car and nothing else, until last visit on may 5, 2020 Bad Services and dont keep verbal agreements
This was our first time purchasing a vehicle from Jeff Schmitt Nissan. Robert Henderson was our salesman and he took extremely good care of us, he took the time to show and go over the vehicle with us, and it seemed he worked hard to get us in the car we really wanted! :)We would definitely go back to him for our next purchase.
We had the best dealership experience we could have hoped for at Jeff Schmitt Nissan! We asked a lot of our salesman, Daniel Lewis, and he did not disappoint. The staff is incredibly helpful, kind, and knowledgeable. The process was easy and we got a great deal on our new car. Check them out!
We had such an amazing buying experience at Jeff Schmitt, we love our new GMC Acadia Denali, Robert Henderson was such a huge help he really did his best to get us into the vehicle we wanted for a price that we could love just as much as the car! He is a salesman that will go above and beyond for you. I was very impressed with our shopping experience at Jeff Schmitt. I would definitely recommend them if you are shopping for a new car!
After a negative experience at one of their other locations, we decided to go to their Nissan dealer. After a few minor issues which really arent worth mentioning, a surprisingly satisfying purchase happened. Tyler, our salesperson, was genuine, knowledgeable and assured us we were paying the lowest possible dealer price with a 5 day guarantee(of price). He was very patient answering all of our questions and anything he didnt know he verified immediately. We no longer dread looking for a vehicle. Highly recommend you consider a vehicle purchase at this location
After finally deciding what vehicle we wanted to purchase, I found one that met all our wishes at Jeff Schmitt. Was met at the door by George, who was extremely nice and upfront. Dan (used car manager), George and myself after a fairly quick negotiation were able to meet on a price. To make sure that was the car for us, they let us take it overnight which Id advise everyone to do. Finance went through quickly with no issues. Only reason Im not giving 5 star is the car originally smelled like smoke. During final paperwork they sent it to the detail department and had it detailed and ozoned deodorized. The cars interior wasnt fully detailed and after a couple days the smoke smell came back as the smell good stuff they sprayed wore off. I understand that smoke smell will linger for awhile; however, I feel like the detail that was performed was just a quick wash and vacuum to expedite the process. No real attention to detail was performed by the detailing department. Other than that, I would recommend Jeff Schmitt without hesitation.
I have never had a better experience than dealing with our salesman, Dan Lewis, in the pre-owned vehicle section. He is most knowledgeable, friendly and works extra hard to find the perfect vehicle for his customer. All of the people there, from the receptionist to the finance manager, were really super! You owe it to yourself to visit this dealer before you go anywhere else to purchase your next vehicle!
From walking in the parking lot, on time communication, the made purchase and follow up, Robert H. was top notch in these areas. Rob T. panned out good, as well. I am truly enjoying the decision that I made.
Salesmen were super friendly. They helped me with a loaner car until my insurance check came. It was super awesome how understanding and caring the whole place was. The whole vibe when I walked in let me know that they was family!
Luke is amazing! He was able to find me my perfect car. I couldnt be happier :) Ask for him if you stop by.
There is nothing that could have been done to enhance my experience. I had an incredibly poor experience at a different dealership the day before I met with Steve Glenn and after that first meeting I was confident I would purchase from Jeff Schmitt. When I actually purchased both Steve and Robert Terrill made it a great experience and I can’t be more thankful to have dealt with both of them, they were wonderful!
I have recently had a couple of services done at this location and I have been exceptionally impressed each time! I thought my experiences at Wyler Springfield were awesome, well the service here is even better! They are super friendly, caring and professional. I 100% trust their work and really appreciate them! I wont take my car anywhere else. Thanks Jeff Schmitt Nissan❤
Amazing staff! Robert, our salesman, went above and beyond, even going as far as to come in on a day off, to help get us the vehicle that we needed. Nick in their finance section also worked magic to get us a deal. Would highly recommend this dealership to anyone currently out looking.
To clarify, my rating is based on their classic sales tactics of trying to sell me things I dont need. They automatically add thousands of dollars to your price in service contracts (that dont cover regular maintenance items) and cosmetic services (that are basically useless unless youre some sort of limo driver and spill your coffee all over the seats every single day). I had to talk to MORE THAN ONE PERSON to get the cosmetic stuff removed. I left the service thing because I figured it would cover service, like wheel alignment. But NOPE! Im actually not sure what the service contract covers that isnt covered by the standard warranty and isnt standard preventative maintenance. They never explained it to me.
We have purchased two vehicles at Jeff Schmitt Nissan over the last two months. Not only us, but this is the fifth vehicle purchased by my family in the last six months!! The experience was always positive, and when I purchased my Ford Taurus, it was quick and painless. Dakota Hamilton was awesome to work with as well as other team members. They all worked extremely hard to make our purchases happen! I would HIGHLY recommend talking with Dakota. He will go above and beyond the call of duty!! We will definitely be going back for our next purchase! Thank you very much Dakota and the rest of the Nissan team!!!
The sales team at Jeff Schmitt took the time to find use the best price for our new Nissan Altima. Shaun Wightman took very good care of us as we went through the process. Rob and George put together a awesome deal that made buying a great experience. Thank you all for your excellent service!
My Salesman (Matt Salyers) was extremely helpful with my purchase and explained all the ins and outs of the various Titan models and trims, including units that I brought up from other dealerships. He is one of the main reason I opted for a particular model at his dealership and not a less expensive, less equipped model from a competitor.My experience was very positive and I was put into a situation that could have been extremely stressful and difficult to make a decision but was fortunate enough to have a professional in my corner whos primary goal was to be of assistance.I had several questions and concerns along the way which were each addressed, regardless of how trivial or in-depth.Loving my new Pro 4X
My wife and I just had a great truck buying experience. After going to 5 other dealers and getting the same old same old . We went to Jeff Schmitt and WOW It was actually fun. The people are not pushy and very up front and honest. We just wish we could buy a new car every day. Thanks guys and gals.
I got a poor report after a whole day of inspection for my Nissan Rogue ! they even didnt mention the reason of the oil leaking. Also, I asked them to check the CVT fluid and they simply forgot to check it!
Joey our salesman was great dude through the whole process. Super easy going guy. Nick the finance guy was cool too. No pressure, or sales tricks to get you to buy. Entire truck buying process was as good as it could be!
I want to say thank you to Evan Coates and Nick Hartwig I had a great experience. I appreciate the patience, kindness and your persistence( meaning when he heard what my dream car was he tried several times and offered me three great different deals.) Went with the last one. Thank you very much guys highly recommend Mr. Coates,while we were waiting he had pleasant conversation and was knowledgeable and very helpful in helping me choose the perfect car for me.
Alyx was very nice and explained everything. Good man.
Sales people friendly ... An service department helpful ... and knowledgeable + The Mechanics are outstanding.... GT- R 20017 skyline
We came to Jeff Schmitt Nissan in early September because my wife and I were in the market for a Nissan Cube. They advertised a low mileage 2011 model that appeared to be in good condition on their website. Our sales representative was Robert Henderson. Prior to test drive, the vehicle appearance/condition was great. Upon test drive, we clearly heard a very loud rattling/vibrating noise from the rear bumper/muffler when bringing the vehicle to a complete stop or shifting into park. You’d have to be deaf to be unable to hear it or over 50 yards away at least. This was discussed with Robert, he said it would be addressed by the dealership. We submit a $500 deposit/hold fee to keep the vehicle until financing/paperwork was obtained from my credit union. A few days passed, we met with Robert but a paperwork issue with the credit union would delay the transaction. We again discussed the rear bumper/muffler rattling needs to be addressed before pick up when we arrive in two days. Robert agreed and remembered, said it would be addressed. Two days later, go back to the dealership, sign the paper work and the transaction was completed. Drive the vehicle roughly 45 miles back home, almost all entirely interstate driving, no issue. But, later that same evening lo and behold, wife and I drive the Nissan Cube to the grocery store and the bumper/muffler breaks out into its extreme rattling glory. We both slowly turn to look at each other, stunned, speechless. I contact Robert at the dealership the very next day. Now he tells me his service technicians were unable to replicate the vibrating noise and they didn’t do anything further. Stunned is now an understatement. I responded that replicating the noise should have been straightforward, it just needs to be driven momentarily then put in park or stopped at a stop sign or light. My response should have been why are you just now telling me this. I emailed Robert a video so that he and others can observe the issue, he tells me to bring the Cube to the Service Center and they’ll get it fixed. We call the Service Center, explain the issue and purpose of the visit and make an appointment. Once its seen, Service states there is indeed a rattling noise coming from the muffler/bumper, it appears to be from the muffler vibrating/contacting the bumper, the exhaust needs to be replaced and it’s going to cost $1,922. I laughed. I explained the situation to the Service associate (Amanda) and was deferred to the Service Manager (Hunter Alsip). Hunter said that Service had no order from Sales covering the repair, and I should contact Sales. Frustrated and becoming more agitated, I contact Robert. I reach him via text, he says he will speak to his Sales manager and the Service manager (Hunter). When I hear back from Robert via text, Service spoke with his Sales manager, but he’s not sure what they said, and he figured they had already called and spoke to me about the issue. I call and speak to Robert’s Sales manager (Sam Allen). In short, he says they have no written order or ‘we owe you’ document and no warranty that covered such issues from the purchase, and the muffler rattling was not a safety concern, so they would not be making the repair unless I paid for it. Sam brushes off my agreement with Robert using such words as ‘he said, she said’ and ‘here say’. He can sense I’m furious. He diffuses by stating perhaps the entire exhaust doesn’t need to be replaced, try taking the vehicle to a muffler shop and see if they can perform a less expensive repair. I’m floored. I don’t really know what else to say, what else can I say at this point. I should have obtained everything in writing? I should have test-driven the vehicle one final time before completing the transaction to physically verify the rattling repair was completed by the dealership? I should have just walked away from the vehicle when a major annoyance was observed during test drive? I should have avoided Jeff Schmitt dealerships altogether? I don’t know, maybe all the above.
Came in with a car that wouldnt start while I was traveling with family. They fit me into their busy schedule and I was out with a new battery within 1.5 hours (impressive considering I wasnt scheduled and their appointment schedule was full). Service manager, Zoe, was extremely helpful. Every time she came into the service waiting area with an update for someone, she had an update for everyone waiting for their car. Zoe also recommended routine maintenance for us to take when we returned home (and was not pushy at all). Zoe was extremely knowledgeable about everyones car - taking time to ensure everyone waiting knew what their air filters did and why it was important to keep them clean. Prices seemed very reasonable. All around, this was a fantastic experience in customer service.
As someone that use to sell cars a long time ago for some other brand vehicles, I am very please and happy with the service I received. The entire staff at Jeff Schmitt Nissan were so nice and helpful, I knew exactly what I was looking and they did what was needed and more to make it easy and the buying process the easiest ever!
I brought my car in for the initial oil change and tire rotation. The advisor met me immediately and was very courteous. I was given an estimate of one hour for the service to be complete and the work actually took less than 40 minutes. All details of what was serviced were explained and I left the dealership earlier than I expected.
I recently purchased a used Nissan Rogue from here. I filled out the app online and i quickly had a response from a sales man, Robert Henderson. Robert was such a pleasure to work with. He was very kind, and understanding of my needs and my hesitation of buying the vehicle. But in the end i did purchase it. and I LOVE my Rogue. Hopefully when i am in the market again for another Nissan, Robert is still there and available to help.
The people at Nissan are like my family. I have never been let down. Any issue that may arise have been promptly addressed. Josh in service is the most amazing person - smart, kind, sincere and caring. Mario and his sales staff is amazing. I’ve recently bought my 7th car from there and I trust them with my life. I can be difficult to please and I would give more stars if I could.
I had my 2016 Nissan Rogue serviced 02/14/2020. The check-in was fast and the oil change and other work done quickly. I was done in less than 1 hour. Great staff at this dealership.
Friendly, helpful and professional from the moment I stepped on the premises. They really worked with me to try to find the best case scenario and definitely treated me as an individual person instead of just another brick in the wall. I would recommend them to absolutely anyone, and Matt was phenomenal. I came in with a toddler and honestly looked a whole hot mess and a half, and both my son and myself left feeling like a million bucks and a real part of the Jeff Schmitt family. Seriously, Matt is the bomb dot com! Two thumbs up and straight tens around the board for customer service, flexibility and value especially with our difficult circumstances!
Working with Dan Lewis was the absolute best experience we could have possibly had. For us he was the most courteous, yet efficient salesman we could have possibly worked with. He was relaxed even though we had gotten to the dealership around 6pm and he was due to leave at 8pm....he ended up staying and doing the paperwork with us until after 10pm that night to make sure things went exactly how we had discussed. I realize it is is job to work to get the sale, but he did not make us feel like just a sales number. I am 57 years old, this is my 5th new car in the last 10 years. I for one will likely never go anywhere else than where Dan Lewis is working to purchase another car in my lifetime and I will encourage all of my friends and family to do the same.Thank you for having such a great salesman to work with.I know I am only one customer, but this meant the world to me.Polly and John Ray
We are repeat customers at Jeff Schmitt Nissan for many reasons: quality in products, expertise in staff, and reliable follow-up (just to name a few). Leo, Chris, and Mario worked as a fantastic team to get us in the right car with the right financing for us! Its always a positive experience!
If you are looking for a pre-owned vehicle ask for Karma Ross to be your sales associate.I called into Nissan very discouraged because I had lost my car due to a failed engine at the worst time. I spoke with Stephanie over the phone and she made me feel confident I should come in and work with Karma and we could make it work. My credit score was 475, I had only a $1,000 down payment, a job offer letter and a part time job paying me less than $600 a month during this time period because it was a part time job for my last semester of school. I had recently graduated and received my Bachelors. My failed engine came at a bad time because I was just offered my first career job immediately after graduation and it required me to drive. Karma understood and work very diligently to help me get approved for a car. She spent hours communicating with the special finance manger Doug Morelock to help me and I ended up getting approved. I cried tears of joy and appreciation because they helped prevent me from missing an opportunity of a lifetime. When the odds were against me Nissan came through. I was thinking about going to a buy here pay here but Im glad I didnt my vehicle comes with service and I will be building my credit up. Thank the Lord for these blessing!!!!!
George called me and they will reimburse me for my DL that was misplaced accidentally in the showroom. HE ALSO WANTS ME TO RUN ALL OF MY GAS OUT AND THEY WILL FILL THE TANK OF MY NEW NISSAN NV200! I RECCOMEND GOING AND SEEING George, Jeremy, Steve & Adam. They will take care of you from the beginning to the end of your purchasing process.
Mario, Jeremy and Rob T provided my wife and I with the absolute best customer service experience that we have ever recieved.Collectively the worked as a team to ensure every need was met..I originally came in for an oil change but left with a brand new 2020 Nissan Altima.
I strongly recommend the used car sales staff and the service department at Jeff Schmitt Nissan. I have purchased 2 vehicles there and have all the Nissan service completed there. Dan Lewis in the used car department is my go to guy and does a great job finding the right car without being a high pressure salesman. The service department keeps my cars in top condition without trying to oversell what is not needed.
My 2016 Nissan Rogue is the tenth vehicle I and other family members have purchased/leased from Jeff Schmitt over the last few years. I appreciated the time Dakota spent with me to find the vehicle with all the bells and whistles I was looking for. Mario worked his magic again to get me the best deal he could find. I highly recommend the dealership and the Dakota/Mario team if youre looking for a new vehicle! Thanks, guys!
Great experience, I originally came in for a service appointment. Jim was very helpful and was able to answer all of the questions I had regarding that and also questions regarding a future car purchase. Very professional and will definitely come again for any service and purchasing inquires.
Hello I went to look for a car. Colton was amazing but the sales manager George brought me my credit score and when he seen my eyes get huge he said”let me guess, Credit -Karma” I said no actually Transunion and Equifax. I knew what my credit score was. He began to said well there is a difference we pay for ours. Needless to say I did not get a car from them. I went to the dealership I always go to and did get a car and when they ran my credit 2 days later it was close to 150 points higher than when Jeff Schmitt Nissan ran it. I asked my dealership how that could happen and they said it makes people’s interest higher and there’s some sort of benefit to it for the sales team. I think that is illegal and just wrong!!!! I hope this hasn’t happened to anyone else. I hope that people know their scores before walking in and don’t just take what they say as word. Shame on you for allowing this type of stuff going on at your business.Again Colton was amazing and deserves to work somewhere else that has good ethics like he has.
I recently bought a 370z from Jeff Schmitt Nissan and my experience there was absolutely fantastic from start to finish. The salesperson I worked with, Sam Allen, was extremely professional and attentive, while also being very easy to work with. The entire process went smoothly, all of my needs were met, and it was ultimately the the best car buying experience Ive ever had, hands down. I would definitely buy from them again!
Unfair! They sold a vehicle out from under us. We drove 3 hours, were there by our confirmed appointment time and had to wait for other people to test drive it. We had approved financing, the other people didn’t. They kept putting us off and stalling until the other people finally got approved. We only drove that far because we intended to buy that truck and because we had the appointment. Either honor appointments or make it first come, first served - having it both ways is bad business.
Our experience was out of this world. Joey Harnish was perfect! I can describe everything he did to help us. Professional, caring, and darn right best car sales man out there. If you need help getting a new car I really suggest you you go see him or call or whatever, I promise you will not be disappointed.
Jim and Mario are just amazing salesmen. I had a problem with the new car I purchased and they did everything that they could think of to fix that problem. They completely surpassed my expectations. Thank you both for putting so much time into solving the problem. I would highly recommend that you ask for Jim when you go to find your new car.
I didnt know that buying a new car could be so enjoyable. My first stop was at Jeff Schmitt Nissan. I was met by George Webb and told him the price limit my husband had set and some of the needs for our family. Having a 65 teenage son and a total of five in the family wanting high safety standards would be tough to meet with my limit. George didnt try to talk me out of anything. He just took what I asked of him and led me to the nicest car I have ever driven in my life and in my price range - a 2009 Cadillac SRX . You see I had just totaled my van four days earlier when I hit a deer. Side air bags, Onstar, GPS and all the wonderful touches were something I didnt think I could afford, but really wanted. George knew right where it was and even went on a test drive with us and took us across the street to meet the salesman at the Cadillac dealership to answer more questions. I had to wait until the next day to bring my husband back to see it and was met by Jason Anderson. He took over for George due to other clients ahead of us and again the same great service and knowledge about the car was excellent. He brought us water and stopped in to talk with us when we were waiting on our paperwork to go through. They were a great team. I feel like I met two good friends! Thanks Guys for treating us so nice and making us feel so special!
Kevin and the rest of the Nissan team were nice, informative, patient, over all awesome! They really made my car buying experience as painless as possible. I daresay enjoyable! Once again thank you !
I had a very difficult to diagnose engine manufacturer defect, and although it was not located immediately, once the service team discovered the problem (crack at mating surface of cylinder head), they immediate put in for a new motor. The quality of workmanship displayed on the long-block replacement is what you would expect of a seasoned mechanic.Although my experience was frustrating getting to the final diagnosis, I must say the service team always ensured I had comparable transportation, kept me informed in great detail, and got the job done correctly in the end. I would recommend them to anyone.
Great service and sales people dont pressure you. I knew what I wanted and they gave me a newer year then what I had seen online. Price was lower too. I recommend Jeff Schmidt to everyone for a great deal.
This dealership sales team and service department are absolutely awesome. To get to service a purchase must be made solid with sales. Mateo and the sales team made my sales experience one worth bragging about. The package on my Murano makes my service something to look forward to. Service always has a car waiting so that I can continue my day without waiting for my car to be service. This dealership is EXCELLENT!
We have recently purchased two used cars from Jeff Schmitt Nissan and have had great experiences! Steve and Rob have been fabulous to work with! I highly suggest going out to the Dayton area and seeing them!
Sales staff was friendly and attentive, without being overbearing. They were quick to respond to me follow on inquiries. I ultimately purchased a vehicle from a different dealer, but would certainly do business again at this dealer
I went to Jeff Schmitt Nissan to get a brand new car. I absolutely loved my experience there! I worked with Dustin Burkhard and he was amazingly helpful. I didnt have a specific car in mind so Dustin and Tom sat down with me to figure out what would be the best car for me. I ended up getting a 2012 Nissan Rogue. As soon as I test drove it I fell in love. They were great working with me on payments and anything I wanted with the car. It was definately the best experience that I have ever had at car dealership.
Went in to purchase a vehicle, had my eyes set on one but was unsure if I was willing to fork out that much cash for it. Sitting down with the sales guy he tells me that I know you really like the car, if you are unsure then leave a $500 deposit so that we can hold the car for a few days and take it off the lot so no one can buy it while you decide.Low and behold, not even a full day goes by and he calls me and says that I had to come in and make a decision today, did not even give me a full day to discuss this decision with my fiance! I explained to him I would need more than a half a day to make a decision and seeing as how I already made a $500 deposit I should have been entitled to more than a half a day to make that decision. Then I start getting calls from the finance manager asking me to come in and sign the paperwork. I have at this point already stated over 10 times between the sales guy and finance manager that I will need more than a half a day to make a decision. They finally agreed.I work 3rd shift so I only get limited time in the day to do things. I wake up the following day to over 15 missed calls, at this point theyre harassing me! Me and my fiance both agree that theyre being very shady and we decide that we dont want the car not just because of all the harassing calls but also because they failed to even mention there was a dent in the backside of the car, had I have bought the car they would have never have even mentioned it to me. They said they would detail the car, which they never did. But to top it all off they ended up selling the car even though we had already put the deposit down on the car, they could care less about us trying to make our final decision.They did not even seem to care that I had a bad case of bronchitis. I even explained that I was sicker than a dog to them but they just shrugged it off and tried to push another car on me to buy. At this point Im just in shock at how the whole situation turned out. Today I have tried reaching out to the sales guy to get my deposit back and he is just flat out ignoring me. Im giving until Friday for them to respond about giving me my $500 deposit back, if not then Im going to the DMV and filing a consumer complaint against Jeff Schmitt. Until I get my deposit back my review will stay.
Total reviews rating 4.5
199 Reviews for Jeff Schmitt Nissan 2023:
Review №1
2022-03-05This was the best car buying experience I’ve had! Robert Henderson helped me check out a 2022 Nissan Sentra SR. From the test drive, to going over my trade in, to the finance office, the process was so smooth and they worked with me in every aspect. I could not have been happier with my experience and car purchase. I’ve always purchased new Hyundai/Kia’s, so this was new for me and Robert made sure to answer every question I had and show me every part of the car inside and out. He even came in on his day off the next day to make sure the rest of the process was complete and I was taken care of. Super thankful for this dealership and all of their great employees! Everyone was so nice and I’d definitely recommend them to anyone who asks.
Review №2
2022-03-11Great buying experience from start to finish. Autumn helped us get a fair price for our trade in and we absolutely love the truck that we bought. We would definitely recommend working with her on your next car/truck buying experience.
Review №3
2022-01-25I have to say, we had the best experience buying our car here. Our salesperson, Autumn, was super knowledgeable and honest. She made the process simple and the process of buying a car almost enjoyable. 😉 Everyone else we met was friendly and welcoming. It was truly a great experience!
Review №4
2022-06-08Mr. Jeremy West helped me beyond the call of duty. I dont drive to Beavercreek so he picked me up, took me to the bank, to their office to sign papers and brought me home. Everyone I talked to were very professional, pleasant and kind. The office is really very clean, the car maintenance department is very clean with spacious waiting area and nice parking lot. The car is awesome. He also gave me pointers regarding the car. Thank you so much.
Review №5
2022-01-20I want to thank Lucas for getting my friend this amazing 2017 Ford Focus SE! We really appreciate your service brother… well recommended! 👍
Review №6
2022-04-17I took my car in for a recall on the hood latch. When I arrived they promptly took me in and began the process. Was told it would maybe take an hour to do. Also let me know they would vacuum and wash the car before returning it to me. I was pleasantly surprised to hear that. Was in the customer waiting area (where there were free coffee and snacks if you wanted them) for less than the time I was quoted when they came to let me know the job was finished. Again a pleasant surprise. I was treated very well and everyone was courteous and friendly.
Review №7
2022-05-24My experience couldn’t have been better! Shaun, George, and Nick all went over and above to make our experience flawless! They made the paperwork simple and the buying experience was no hassle. I was also introduced to the service manager Shonda and I know in the future my service experience will go just as smoothly! Keep up the great work!
Review №8
2021-11-29I want to thank Autumn Woodward for helping me get into my Nissan Murano my dream SUV!!!All the staff there were helpful and encouraging..Never thought my dream would come true!!!!God Bless you young lady for helping me!!!Ur one in a Million!!!Charmaine Curl
Review №9
2022-07-15My husband and I purchased two vehicles on the same night. Caleb Keseday was our sales person, and he was GREAT! No pressure, but was really able to tune in to what both of us wanted and needed in a vehicle, and got us both into the perfect car for each of us. Love, love, LOVE, our Altima and Rouge! Very honest pricing and extremely fair trade in value on our old vehicles.Follow up with Shelby in the service department was a great experience as well...easy, breezy, and no hassles. Amie, the shuttle driver must be a saint, because she drove hubby home and back twice and just kept smiling! He said What a great personality!Jeff Schmitt Nissan has earned our business for years to come!
Review №10
2022-02-21Jeremy West was a great person to work with when buying our vehicles. Jeremy and his team mates were awesome! They were not pushy and did not overwhelm us. Fantastic place to shop and buy a vehicle.