Kerbside pickup
Yes
JCPenney in Strongsville
Categories
Location on the map
Strongsville, Cuyahoga County, Ohio, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 440-846-8419
Site: https://www.jcpenney.com/locatio...
Site: https://www.jcpenney.com/locatio...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–6PM
JCPenney in other cities:
Comments (199)
Good variety, as long as you dont want anything over size 10. Looking for a dress to wear to a wedding, but I wear 10 to 12. Guess we curvy people only wear potato sacks and sweats. Prices are average. Store is clean. Staff is available. The place is usually packed.
Need more registers open but the prices were great.
Ive been coming here for years for my clothes shopping. They always have great selections in what I need to buy, and they always have my size. The cashiers and sales reps always friendly and helpful, though lately they seem to be slacking a bit. I dont know if its new hires learning the ropes and getting comfortable with their role, or employees being extra busy and distracted. When you buy clothes, make sure the cashier removes the security tag! It seems so easily overlooked by both customer and employee and more so these days. This was never a problem for me in previous years and lately those security tags get ignored. Be nice but firm. Otherwise, great selection of clothes!!
We had an absolute horrible experience with the woman working the counter in jewelry. Very unpleasant, spoke to is in a manner that was ignorant and belittling.Did not go above and beyond to make the customer happy. Purchased a wedding ring set in September and brought it back to get sized. She could not find the protection plan in the system. Which I understand things happen but we were not the problem. Walked away very dissatisfied and angry at how she handle this situation. Needless to say I was unable to get my ring sized and will never purchase jewelry from JC Penny again.
This is a nice organized store. The staff were friendly and professional. However, I came to get Stafford mens pocket t-shirts and they only had a small table with mostly size small shirts available. Stafford t-shirts are very well made and the only mens t-shirt that offers a pocket. I will not be shopping at JCPENNEY if Stafford mens t-shirts wont be available. Very disappointed 👎
I go to JCPenney at least once a week and every time I see Aliyah she is always smiling and always positive. She always makes my shopping experience 10 times better. JCPenney is very lucky to have her!
What a great find for a clutch bag. The help told me 30 % off. Then at check out another 25% off. The pretty clutch was retail 53.00. What a savings and one left.It is covered in diamond like beads. Love it. Nice ladies helping!
Like I said before, I love JCPENNEY.
This place was a mess. I went to buy shoes. I could find ones one the top shelves but nothing under them match. Two shelfs were not off and the boxes were all toppled over. Nobody to help, when I did find someone they told me that they were online!if I wanted to shop online I would not have went to the store! Their loss because I would have gotten more had I found shoes. Will not go again!
Penneys seems to have more merchandise on display than some stores. The cashier who checked us out was very helpful and even saved us some money.
Went looking for formals for prom. Very poor selection. They use to always have a nice selection was disappointed.
Back to school shopping is rough enough but when you think one store should handle clothing they must not realize some people have boys. The selection for girls was abundant for boys not so much. Poor selection and what little there was is in disarray.
I went to Jcpennys Salon for a haircut and was great, the workers are very friendly and conversate. The price was average for a haircut.
Couldnt find a white dress not even a simple white dress. Boo own the buyer 👎
Employees are nice enough, sadly the mens section and especially the mens shoe section is anemic at best, and near non existent at worst. Sometimes the atmosphere of the store itself gives off a dingy feeling, kind of like a K-Mart in 2009. The womens section is nice though. Sometimes it is hard to find a worker to assist you, but once you find them they are kind an will help you out the whole way.
I know this chain has been struggling financially, even before the pandemic. But, I feel that they are doing everything they can to be covid conscious. I like certain brands that only they carry. The prices are reasonable. There are always good sales. And there is a decent selection. If something is not there in the store, it is easy to order online and pick up at the store for free.
Saved over $400 today and both my fiance and I got atleast 3 outfits or more, plus I got a few night dresses and he got boxers and belt.....under $500. Staff were friendly and happy to help save you more
Not enough staffing and very disorganized
Style salon and Master stylist Sierra Reid. I love her. She does what I want each time. Very pleasant visit. Everyone is super friendly. I will continue to go back monthly.
I love the clothes I get there. Only problem is I wont try anything on because the fitting rooms are dirty. Seems every time I go there it looks like the floors are dirty, and I dont look for anything else because I wouldnt go back. Ive seen associates stand a talk but no one cleans.
For mens suits, they fit a little funny, being a more fit guy. They do have custom tailoring, but unless they are really on sale, you probably would go over the price of an express jacket/ suit which is pretty hard to beat- fit and quality wise.For regular t shirts and shorts, they have great prices considering the medium normal quality clothing.
Good place to shop. Great sale when I was there.
Jc penney is one of my favorites I can say that even today but I am badly disappointed by the way they are maintaining the hygiene and cleanliness lately it is pathetic.... the top floor mens fitting room was so full of dust that both me and my husband had this allergic cough going on for 2 whole days so much so that we got Covid tested.... our daughter also had cough.... so very dirty its like no human has been visiting that section.... and then I observed that not only that place even the carpet and desks were dirty and so were the corners.... come on jc penney you can do much better... u dont need this
Love, love, love shopping here! Great selection! Found so much and got all my Christmas shopping completed.
Store was nice, cashier could not of hated her job more and let everyone know it. Very rude and unpleasant. Rolled her eyes at everything.
Got some winter boots. 70 bucks kinda high but love them.
Very nice store. Dressing rooms are not open. But everything overall is nice. Dont like the pants played messy on tables. I felt bad but the system was to go through to find your size so , you just added to theyre sloppy display. Although its not theyre falt.
Staff was really helpful and knowledgeable about products and services. The guy I worked with helped me to get a discount by signing me up for a store credit card. Great place will shop here again.
Overall a great store. The management team is amazing. Very helpful, go out of their way to make things right. Some of the cashiers however are not so great. They really get irritated with returns. Even if you do have a receipt. And coupons as well. Its like if your not just buying something and leaving as quick as you can you are inconveniencing them when thats their job! I have had to go over a couple cashiers heads and ask for management when I shouldnt have to. I have been a long time shopper of penneys. I love their selection, deals and brands but I think their employees need some work. As someone who has worked and managed in retail I would not put up with some of their behavior.
I was doing some Black Friday shopping here a few months back with my grandmother. She is 92 years young and loves to look at literally everything on the racks. I was heading over to the shoes when I turned around and noticed my sweet grandma wasnt there. I frantically started to search around for her, but it was very difficuly in the crowded store. I started asking nearby shoppers if they had seen her and someone told me they saw someone that looked like her go into the fitting rooms. I cautiously went in and went to the handicapped room. I tried to open it and it was locked, so I looked under the crack and there was no one in there. I thought this was extremely suspicious, so I crawled under the door only to find a trapdoor propped open by a clothes hanger. Feeling like Indiana Jones, I went into the tunnel using my phone flashlight to guide my path. After about 50 yards of walking, I found some natural light and went to it. There was an airvent at the floor hanging open, so I stood over it and looked down. Right under the vent, my grandmother stands looking at the back wall of Spencers. I was horrified, shell shocked, absoultely repulsed, so right at that moment I jumped down from the vent and landed on top of my grandmother and wrapped something around her eyes. In a hurry, I ran her out of Spencers and sat her down on a nearby chair. I unwrapped the beer bong I used to shield her eyes and she looked at me in a daze. I said to her, Listen grandma, you cant run away like that, and especially not there. She was understanding and we promptly went home.
One of the better JCPenneys stores still around. Good selection of merchandise, much better than the North Olmsted store.
Awesome experience at the Fine Jewelry Department. The Customer Service Sales Associate James M. Gave Outstanding Service very Similar to what you would expect in a Fine Jewelry Store for example as one located in Beverly Hills, California on Rodeo drive. Very Professional Service with that added Excellent Customer Service. Five Stars to James andJC Pennys Strongsville mall.
Sadly I see why it is dying as a chain. Employees chatting amongst themselves. One looked in my cart as I was walking past and looked me up and down like I was stealing. That is when I stopped shopping. All I had was 60.00 in merchandise. Was looking for 4 pairs of work pants, gloves and a coat. Thats cool I got them elsewhere.
I almost never visit these types of stores but in this case I went with my GF. Clean store and nice merchandise but by comparison,overpriced. I suppose thats understandable considering the high overhead they are most likely paying. Certainly will not be going back anytime soon.
We go there for my daughter to to the hair salon to get her hair cut a certain way she likes it and the woman there specializes in that type of hair cut . Good place to get a good hair cut
Good selection of clothing brands.
Jcp has a great selection & sales on bath towels. I buy all my towels there. They are soft & fluffy & are very reasonably priced. They have a huge assortment of colors too. I also bought some complete bedding sets there, which include dust ruffle, comforter, pillow shams & decorative pillows for a low price. They have a great selection of bedding. I also shop for clothes there too & got a nice pair of tennis shoes there this year too.
Always have success here with my hard to fit Grandkids. Grandson loves the slim jeans with the extra flex and they fit well. Not too tight. Granddaughter almost always finds cute juniors clothes. Whatever we are looking for, jeans, tops, or dresses, we generally find just the right thing here.
Very busy today. All employees courteous and helpful despite some very rude and inpatient customers. Kudos to all the employees.
Happened to me yesterday. Everything was clean but the employees were very rude to me and there own employees dont think thats how a store is run well.
Workers didn’t seem to know much and there selection is just not as good as the other big retail stores in the mall.
I love shopping at Jcpenney and am a regular customer, but I was completely taken a back by how I was treated today. I was at the Strongsville, Ohio location. A cashier named KB checked me out. From the beginning when I first walked up to the check out desk she showed extreme irritation at me. She raised her voice at me when I asked if the item I was purchasing qualifies for the buy one get one deal and rolled her eyes. Her tone through the whole transaction was aggressive, angry and she talked down to me. I didn’t feel like a customer and was treated like I was wasting her time. I have never experienced such poor customer service.
Friendly staff who go the extra mile.
Maria did my hair and she was so nice and made me feel so much better when I was having a bad day. I got some red highlights in my hair, cut and style but Im kid of disappointed in the color because you cant see much at all. Maybe I should have done a blonde but who knows! Maria was great though and Id definitely go again even if its just for the best hair wash Ive ever had by a hairdresser!
This is the best hair salon in town, especially Jillian. If they close this location Ill just shave my head again rather than letting the local barbers butcher it. A+
Well I drove all the way there from Oberlin basically for my favorite food from Asian cuisine upon arriving everything in the mall was closed apparently due to weather conditions. I had limited time to shop so I grabbed a doll at JCPENNEY that was marked down to 6.99. I get to register and hes like 10 something Im like no the sticker says 6.99, he said you put this on there I said sir there like 20 more back there with the same sticker. The manager came and shes like its 6.99 I just bought some for my daughter. He looks at me and says 10 something please Im like dude are you serious right now? She said 6.99 also then he asks her and shes like yes its 6.99. then with an attitude hes like just swipe your card. I was livid, god damn foreigners. If you cant understand your job get a damn different one. Telling me I put that tag on there. I wont ever shop at JCPENNEY again unless I get a full apology for the way I was treated.
I was in the appliance section today and trying to find the best deal on a refrigerator. The man who helped my husband and I was named Jay. He was so helpful and not pushy at all. It was actually a fun experience spending money I didnt want to spend. Thanks Jay!
The cashier Catherine was super nice and helpful. Reason I gave 3 stars is because place was FILTHY. Have to be careful that didnt get items that were stained.
They need help to keep this great store mall staple.
Was so upset. Looking for size 7 girls jeans and after 3 tables and at least 60 to 70 jeans, no size 7s. I finally asked a clerk whether you sold them. They mumbled a bit an then said that we must. Not a good experience. Southpark Mall.
Very helpful employee! Bathrooms need an emergency update! Again...Visited the restrooms, forgetting that they are basically falling apart. No soap...dispensers are broken, hand towel dispensers broken too. Its actually pretty ghetto. Sry for any misspellings Im doing this quickly w my phone. 2 stars based on the bathroom. The bathrooms are just as important as the entrance to the store. Why dont Managers understand this? I dont want to use a bathroom that looks like it belongs in the Metro Parks when Im at South Park Mall.....😒
I always love shopping at JCPenney! Please dont close any more stores! 🙏 I dont like to shop online. I like to shop for what I need in person. I want to touch it and see what Im buying before I purchase something.
Love the discounts & the selection of clothes & the Jc penny card is a plus
Perhaps your AM employees should be trained in empathy and respect for others, because I was RUDELY denied a PLASTIC BAG to carry my food from the food court in. Is it really JCPenney policy to not be able to give a grocery style bag to a customer? Do the bags come out of your employees paychecks? My boyfriend and I were shopping for hats and was still denied a bag, so we left. The old women working was on the top floor across from the food court.
Ordered 2 items online to be shipped to the store, first item was cancelled in the first day. The other item was “in transit to the store” for over 2 weeks before it, too, was cancelled. But! Even though it was cancelled I did not automatically revive a refund. After calling the very unhelpful customer service for JCPennys, I was told I needed to call the store to get the refund. It took over 10 minutes to even SPEAK to anybody, and then an additional 5 minutes of being placed on hold because they didn’t know what they were doing before they referred my back to the customer service number. Who told me again that they couldn’t do anything and that I had to go to the actual store to get back the money. Huge wast of time and a horrible experience.
I love this store, JC Penney, at Southpark, Strongsville. Always has what Im looking for at an unbeatable price, once the coupons are deducted. I bought a cute shirt for me and two adorable Mickey mouse t-shirts and short sets for my grandson, for the grand total of $31!
Left a voicemail for the manager never got a response. Rude and inexperienced employees. If you know someone is new why leave the to do transactions by themselves? Floor manager says Im sorry I know she admitted to giving you wrong information but shes new and theres nothing I can do about it. Also AA Male with baseball cap and sweats, always hanging in jewelry will follow you around the entire store when he could be catching an actual thief (Fyi for a regular shopper hes extremely obvious and should switch it up)
A little disappointed in the cost of eyeglasses now. Been buying there for 20 years. This year meh.
I used to shop here all the time. One of my go to stores. Not anymore. The styles the carry are for older women and just ugly! If they changed their buyers, they need to get new ones. Very disappointing!!
They should just close up
Our visit to JC Penney optical dept, with Tammy helping us, was a good experience and by far better than another store we visited earlier. They didnt care and Tammy did!
It was terrible in the store. It was so empty on alot of their shelves. Very little bed and bath supplies. Is this JCPenneys closing in Strongville mall.
Found clothes I couldnt find at Macys or kohls. Wish that jc pennys had more staff to assist the seniors.
You can always find good deals on clothing. The Parma store has closed its doors.
Dont ever get sick while you are working at this store. The store manager JUILE will fire you, while you have a kid at home during the Christmas season. Six years working there and that is how you treat an employee. Terrible boss!
Omg Im not kidding when I tell you this I am 57 years old and I found my true artist/ beautician. She is great. My hair has looked this good in a long time. Thanks s southpark mall jcpenney and Vira. You can go to her but you cant have her shes part time mon and Friday
Middle of the road. Not worth going maskless for. Saw a kid steal a browns hoodie.
I visited in the early evening, there were clothes scattered about in every section and the shoes were thoughtlessly arranged without any attention paid to sizes, style, or color. The staff seemed unattentive if they were awake.
Pretty good. Could use an extra person at each register
Jcp saloon customer... jeanie karabogias is simply the best.. worth the drive
Horrible experience 2 times with same lady different times.her name is Ann she is older lady on upstairs in home goods area at strongsville .2 monthes ago when I was there she was so rude to me for some reason and I thought she might having a bad day,but Again today when I was there I went to pick up my online order and when I checked they give me someone else stuff luckily I checked there and when I went back to return on register she was there and she was so rude and told me she can’t put back and even didn’t look at me ...so she doesn’t want to do it.so there was another lady she said no you can and she did it.so that Ann women is just rude all the time.if she doesn’t know how to work with customer service she should not be working..or learn how to treat other people .
For a self-serve/online order pickup store it remains one of the few alternatives for a little better quality clothes. This is not your grandmas Pennys
Looks more like an outlet store where you bring in closeouts from businesses that are closing down.
Cant beat those sale prices and very welcoming and helpful staff
Every cashier/customer service counter had 1 person.. and i stood in line upstairs behind 1 other customer amd the employee asked for help several times.. knowing what she was dealing with was going to take awhile.. i thanked her and went downstairs.. there i stood (after 10 min in previous line) 20 additional min. this employee also called for help.. with no response.. nothing these ladies coulds do.. finally someone responded on the walky that send some to jewlry counter.. so sadly i went and took my frustration out on these ladies at this dept... that beong said.. they didnt offer any suggestions or unserstanding.. so unfortunately i will not be back.. i live near the Canton Penneys... and have never received such poor customer service..
Have loved JCP for 50 years now. There is no comparison for how much they care for the customer.
Nice choices, not just for one type of customers like some.
They dont have a big or nice selection of plus size clothes!!
Great store, they even have a little big and tall section which has levis that even my husband can fit into.
It was a pleasure to visit JC Penney. We are from Boston and we absolutely loved the shop ❤️♥️♥️. Clean and neat environment 👌. Staffs are very helpful and friendly . Must visit.
Just went in before 1 hr of closing time. But baby clothes were awesome. Liked them.
Nice check out lady Alexas, help me with the JC App. No enough selections I husky clothes. Prices seem to be going up.
V nice place i come again fr shopping that lady vasu cashier give good suggestions
Cashier was very rude and was talking about us to another customer as we were walking away. Will not return.
People you dont know what youre missing out of these are great deals and they have all the fashions that teenagers are into Nike Adidas champion at way lower prices and other stores lets continue to shop them so they dont go out of business
Nice variety of everything. You can definately find something for everyone here. Not lots of assistance around and the store was a mess. But it was ok
Love Penneys, always good deals.
I found some good deals on summer clothing for my granddaughter. Also, I am a member of their reward system and I saved some money.
I went to their Sephora section and the salesperson was very helpful.
If you want it they have it at a good price.Very helpful employees.
I received a haircut from Ulin on 11/26/19. Ulin is a stylist at Jcpenny’s salon Southpark mall, Strongsville, Ohio. The haircut and Ulin’s customer service were amazing. Ulin’s skill, attention to detail, and enthusiasm were top notch. I am 52 years old and Ulin has giving me the best haircuts ever. I am serious, you should get your next haircut from Ulin. Jcpennys Strongsville Ohio Southpark mall is fortunate to have her working in their salon. She demonstrates a superior work ethic.
Can always find something on sale. Cashier wasnt to pleasant
They have a Big and Talk section on top of sixty to seventy five percent off sales when I went. The sales representative that took care of me had great customer service.
Sad to see this store going down hill. Clearance areas are a disaster. Selection is ok in regular price.
Bought a suit off the rack fits perfect was $400.00 on sale for 50% off, then got lucky and got a 50% off coupon so it was $100.00. Wow
Place is terrible. Poor customer service. Nothing on the shelves. Im done with them.
I called 3 times in regards to a product and each time instead of transferring me to the correct department I was hung up on. Terrible costumer service spend your money somewhere else
The manager is very welcoming & she is a lovely lady 😇 .Stylist Lena is also very nice , loved her survice 😘 my experience was too good 😍😍
Craig was excellent! Has amazing customer service skills, especially during the holiday rush. Helped us so much! Thanks, Craig!!!
Great selection, but if you call to check on an order, the staff all but ignores you. Youd probably do well to find the same store at a different location.
Pretty nice, some workers were rude. But its a great place to do some shopping for a fresh new look.
Always has the best sales and beautiful dresses Need a little more larger sizes on hand 18 20
The store is a maze, strangest layout Ive ever seen
They actually have associates on the floor to help you! It seems like most stores you cant find help anywhere. Very nice and helpful.
I had to return something for my daughter birthday. The employee were nice at south park location.
Great sales!! They always have coupons for use!
All there shorts and pants have holes in them! I understand that is whats trending. My daughter dont like that though!
Usually pretty good with stuff in stock, always a line but moves pretty quick
Always loved to shop here.
Very pleasant and helpful. Store was clean and well laid out.
They have a great family friendly portrait studio with helpful and courteous staff.
Poor customer service, never answer their phones., prices way to high
Family days today.Great deals
Absolutely love shopping at Penneys. I found the perfect dress for my sons wedding at a very reasonable price
Great clearance sale. Got a really nice winter coat for a great price!!
Mens section very unorganized. Jeans styles all mixed up together and not on the correct shelves.
I was pleasantly surprised to see the JC Penneys is still in business, top notch salon to boot!
Very bad customer service. and felt like people were watching me while me and my fiance were shopping. Never will I go back
Good 👍
Very helpful staff,the only problem was I couldnt make up my mind about what to purchase.
Great savings and selections but few on cashiers during the busy holiday.
Clean, organized. Good sales. Easy to find items.
Great sales. Not enough cashiers. Stood in line for awhile
Stufc
Awesome employees
Great Store carries alot of great products at reasonable prices, also friendley employees!
I was only in there as a cut thru for the mall. I did notice that the lines were long tho.
Usually great deals to be found here!
JC Penny is by far the best department store for me!
Great Store with Affordable Prices and Decent Deals Constantly Going on!
I couldnt find employees but when I did they were super nice and helpful
Process were a bit high but the selection was alright. A little lacking for guys going to college but maybe they just started to run out
It was real nice and relaxing for me in my cashier was great with
Great deals nice clothes and sales people very nice
Not exactly the kind of customer service i was expecting.
JCPenney is JCPenney. Very clean store. Great sales going on now
Love their sales, you can always find deals.
Never an issue thus far 😊
Great place for a haircut
Nice store, clean. Need to be good at finding the casher.
Wasnt busy. Went there at noon. Very slow checkout and crabby cashier. I go here for the mall store options.
Good value but no staff to help on floor except to check u out
Just a fine store, some good dreams (Google JCPenney coupons before you pay!
Visited the Portrait Center. It was Awesome!!!! Pictures turned out Great!
Service at fine jewelry counter was excellent! Will definitely go back!!
Still a great store. Nice prices and quality clothing.
Ordering online and picking up in store very efficient and quick
Poor selection in most departments lack of help
Nice selections... Clean and well merchandised store
Did most of our Christmas shopping here. Staff goes out of their way to help you.
The selection of women’s clothing wasn’t great.
Very helpful for my son in picking out a shirt and tie for homecoming
Nice store but didnt carry what I was looking for
Loved it...had a lot of winter items I needed!
Haley and Theresa were great help. Thanks . Your customer service was everything.!!
Very nice place to shop found every thing I needed
Buy all my dress close there best selection great sales
I would go back again its a nice store nice products
Great sales, large store, good selection
Jcp is the best place for me to get a nice haircut
Under staffed and reduced product availability.
Got photos done at the portrait studio.. didnt think the photographer was very good at getting the kids to pose
Lucille was the cashier on Saturday, 1/09, terrible service!!!
Good swim trunk prices good prices in general Im a bargain shopper
Was a very nice guy at jewery .
I did go to jcpenney and i was going to buy some workout clothes and they were all tag the wrong sizes i have to make a search for the right ones shame on you!*,
Very good customer service
Had my size . Yes
Not the best selection, was looking for a spring jacket for my son and they didnt have any
Great prices. Products are good also
Seem to always find something at a great price and as always a very helpful staff!!!
Great sales, great clothes. Will be back soon.
Still the best place for mens dress clothing.
Love Love Love, great selection , great prices...
One of my favorite store love the coupons
Very good deals and great Bargains
Had great deals on everything from sweaters to jewelry!
Friendly and courteous associates very efficient. Fast checkouts.
Nice store
Thinnest toilet paper ever. On the plus side, now I know that I have hemorrhoids.
Great very helpful jewelry counter checkout
Very poor service. Very few employees.
Great prices and selections
Loved it got a nice Christmas gift from here
Prices are quite high but has a large selection of almost everything.
Great staff sales are good
Got great deals very happy!😀
Had a lot to choose from, unfortunately some stuff is overpriced and poorly made.
Nice selection of the larger sized clothes
Total reviews rating 4.1
199 Reviews for JCPenney 2023:
Review №1
2022-06-02I always have great service here. Additionally, It is extremely rare that I do not locate the item I am looking for. If I am unable to locate something the associates are always there to assist me. They are never snotty and seem to be happy to show you.
Review №2
2022-07-28Rude customers. Saw more than one customer harass employees. Saw one of the same employees being yelled at by another employee. Floors were dirty and displays were unkempt. Merchandise strewn about the store. Light fixtures not working with lights blinking randomly. Water stains in the ceiling. I feel bad for anyone who has to work here. God help them.
Review №3
2022-08-09Staff was really helpful and knowledgeable about products and services. The guy I worked with helped me to get a discount by signing me up for a store credit card. Great place and I will shop here again.
Review №4
2022-07-06I prefer Penneys over Kohls and other similar retailers. Better quality clothing, reasonable pricing, and no stupid gimmicks to lure you into the store. Nice people too.
Review №5
2022-01-15At first was just passing through to get to bath and body works. But I saw they had bras on clearance! For 50 to 80% off I believe I got 2 bras 1 for $7.79 ( 39.00 org. ) and 1 for 9.99 ( 40.00 org. ) and panties for $2.87 ( 11.50 org. ) i was in definite need since my clasp on my bra from Victoria Secret broke off COMPLETELY! I was so happy because I got to TRY THEM ON!!! Thank you jcpenny! And I had wonderful lady help me she was so friendly. It was very clean inside. Not too busy. Jc penny saved my day! My total was $22.30! With tax saving me 69.85
Review №6
2022-08-15Great clearance prices on a variety of clothes in all departments
Review №7
2021-07-23Went to the portrait studio for our annual family pictures, and the young lady who took care of us was EXCELLENT! There were 8 of us in total with 2 of the kids being under 5, and she was very patient and understanding.
Review №8
2022-05-03Always been a fan of JCP! Got a 40% off coupon and shopped till I dropped. The bedding department had greatest deals. Got everything from sheets to swim suits to workout clothes.
Review №9
2022-03-20I went to the salon to get my hair done and it looks amazing like always. If you ever go make sure you book with Aaron hes the best.
Review №10
2022-05-27Nice store good prices and good lighting