Came to do early advance Ms Theresa Davis was so nice and helpful throughout the whole process ❤️
Great experience so far at first they kind of looked at me like what is she doing here... I looked so young 🤷🏾♀️ but it was great come get y’all taxes done professionally!!
Stavetta Rainey is such a pleasant person to interact with while you are waiting to get your taxes done, this office is the best
Great place best location to get your taxes done..... these tax reps get the job done!!!
Been going here almost ten years. And nothing has changed. Always good quality work
Great for me every year in and out never any problems
A ALL IN ONE STOP SHOP. GET YOUR TAXES DONE AS WELL AS GAIN KNOWLEDGE ABOUT TAXES ON TOP OF THAT HAVE THE OPTION OF TAKING A FREE CLASS. JUST A GREAT COMPANY
Stavetta has excellent customer service.
I was very satisfied with the service provided.
All of the above
Total reviews rating 4.6
20 Reviews for Jackson Hewitt Tax Service 2023:
Review №1
2022-09-19I utilized this branch for my 2020 tax returns and it was by far the worst experience I’ve ever had in 25 years of filing taxes. The reviewer did not ask one question. That same year I sold a house, bought a house, and had some other financial transactions that needed to be recorded. She wrongfully documented my return with a different city and county than the one I lived in, she ignored documents that I provided to her showing that I sold and purchased a house, I then received a bill just recently from the IRS for $182,000. When I called the branch and asked them for a refund, they told me I needed to bring everything into their office so they can review it. I had to hire a CPA for $450 to amend my return and correct their mistakes. AND IM A W2 EMPLOYEE! I’m not even self employed, so the filing was as simple and standard as they get. Oh, and they also enrolled me in the early refund without asking me, that was another $100 spent that I didn’t need to spend. I did not need the early refund. If you are w2, do them yourself for free online. I paid a couple hundred just to have them totally wrong.
Review №2
2022-02-08My experience was superb. Theresa was my rep and she did a phenomenal job. She was very knowledgeable and informative. I appreciate her help patience and honesty. Would definitely recommend her to anyone looking for fast reliable responsible service. She’s amazing😊
Review №3
2022-03-01Great tax pro Artrina Wilson, shown good customer service with products as well as services offered, received the maximum amount for my 2021 taxes, thank you Jackson Hewitt for your great services offered.
Review №4
2022-01-20Didn’t start off well this year ,but with the experience the staff as a team and quick response ,I was taking care off in the end. I’ve been with Jackson Hewitt over 6 years and will continue to give them business for the years to come. Thank You to Miss.Teresa Davis for 2021 service and my previous years Mrs.Stevetta Rainey not sure we’re you are but I Miss your service you are exceptional wishing all the staff well in the New Year!!Sincerely Mrs.Chandler
Review №5
2022-02-05I have been with Jackson Hewitt 5 years now.i normally file in WV but relocated. Here in Ohio the office personnel are very ghetto, unprofessional, and lax about there job. For the first time in my tax filing history I’ve been rejected and my taxes are a mess! I asked the local office to specify the error codes and was simply told whatever was wrong would be fixed,as if I’m not supposed to know what they screwed up🤦🏾♀️ My jh portal has voided returns and I am unable to check my status on the irs website because the information does not match. LAST YEAR with JH because I don’t have time to dance with Uncle Sam due to tax preparer error! Considering I was charged in excess of $600, the return should’ve been flawless! Not saying all jH offices are bad, but if you live in Ohio, DONT DO IT!!!
Review №6
2022-02-09I experience with Jackson Hewitt was excellent great service clean and my preparer had excellent tax knowledge Can’t wait for next year I’m definitely going with Jackson Hewitt again thanks guys
Review №7
2022-02-12Artrena did a wonderful job getting my taxes filed, she was helpful in explaining the entire process Ensuring that I understood my taxes and how the money I received played a part in my year
Review №8
2022-02-12I have been filing with Ms.Wilson for 3yrs,but this year Ms.Davis helped me and I am very happy with my service.They are very nice and professional .Thank you ladies.
Review №9
2022-03-15The tax preparer this year was very unprofessional. She appeared to be jealous of a child tax credit. Poor value!
Review №10
2021-02-01They worked with us to get back our maximum refund and walked us through any and all questions we had. Id recommend this company to anyone that is using a service to do their taxes