Drive-through
Yes
Huntington Bank in Columbus
Categories
Location on the map
Columbus, Franklin County, Ohio, US
Service options
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Phone: +1 614-480-0100
Site: https://www.huntington.com/Commu...
Site: https://www.huntington.com/Commu...
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–12PM
- Sunday:Closed
Huntington Bank in other cities:
Comments (32)
I regret ever working with emU stay in line for too long
Wish I would have read these reviews before even bothering to move my business accounts to Huntington. Across the board they have made banking a nightmare and a headache from Day 1. All Huntington branches in the area have been less than helpful but this particular branch seems to feel that customers are inconvenience and communication is overrated. Because Ive learned that you can talk to 5 different people at Huntington Corporate and in the branch and get 5 different answers, I have started even calling ahead before knowing I have to come in, and even then they cant seem to figure out what the heck theyre doing. A complete mess and I could not stress enough to NOT bring your business accounts here.
I bank regularly with Huntington, and have never had issues with it. When it came time to open up a bank account for my Girl Scout troop, naturally this is the bank Im going to select. What a terrible decision in coming to this branch. I should have gone to another branch. The Business banker who took care of my transaction was terrible. He had to call and verify a few items through their corporate office, and while he was waiting for someone to answer the phone (leaving the speaker phone on) and he walks out of the office to get some items he printed! So while hes out of the office, someone answers the other line, and my co-leader and I have to explain what we are doing and stall until he returns. We get all the paperwork signed and good to go. He asked me questions about what I wanted the PIN on my debit card to be, and totally ignores my co-leader. We get the account opened, he refuses to offer checks, saying that he didnt see a need for us to have them, and sends us on our way.Fast forward a month - I get a call from him yesterday, saying Oh, theres some additional paperwork you need to sign. I emailed it to you. Uh, no? So then I have him email it to me and told him I would get it taken care of. He also claims to have called me before, but got no answer and left a message. What a crock! I have never had any messages from him, nor any missed called. Whatever, Ill take care of it. I was also told that if I dont get the paperwork signed and back to the bank within 10 days, they will close the account. Funny thing, his email to me says 7 days, so which is it?So today, why do I get another damn call from the bank, from a woman this time, telling me I need to stop in and sign more paperwork. Are you serious? I asked her if it was different from the paperwork the other banker ALREADY SENT ME. The paperwork also appears to need to be notarized (Im a notary public in Ohio, I know what those types of documents look like) only to be told over the phone that no notary is necessary. I am hoping that I wont have to go through this mess again, because if I do, then I will close the account and go to a more reliable bank.
Last Saturday (02/24/2018) I went to this bank to redraw money from my account through the drive through but the lady servicing refused to give me my money without a reason. I called customer service and was told she had no reason to not give me my money so I had to go to a different brand within a period of 30 mins and was able to withdraw and was also told the same thing the customer service said. Bad customer service, racist and incompetent worker without experience.
Horrible! My bf deposited a check and signed the affidavit, at this branch, saying it can be put into my account a week ago and according to Huntington CS they never got any affidavit and the funds are frozen.
I have a loan with this bank and this specific location. It was great getting it set up, but now that we have had an issue, no one will return phone calls or emails, for two straight months. If I had it to do all over again, I would have never made the decision to use this bank.
Open 9-5 so most people can only go in on their lunch break. Too bad they have 2 people working and the wait is 3 hrs. Youre better off going to the giant eagle thats 5 mins away, they have a full Huntington inside which is much faster and adequately staffed
My kids cant play at the playground right now because of Covid but you can only go through the drive through (lobby is closed) and touch everything and there is NO HAND SANITIZER. Please to something to help protect your customers.
Every time I go into this location they are always understaffed. The manager just sits in his office while you have 5-10 people waiting in line getting upset with waiting and some leaving because the wait is so long. This is definitely the worse branch!
Today is a Friday and a payday and at this location only one clerk serving the customers,also the clerk is having the convention with each customer witch it makes even longer!!!.And who cares how people in the line feel!!!
Always new tellers. Seems there is a huge turnover. The tellers are always rude at this Branch, (except the gentleman who does the drive thru, hes always nice), along with the Westerville Branch on Schrock Rd.
The friendliest, courteous, and helpful staff of any branch I’ve visited - particularly, but not limited to, Karen Luke and her leadership.
Atm never works completely
Always a long wait I guess the time of others is not important. Also the customer base at this location is trash. Stay away
New teller was either not trained or incompetent. This service was slower than usual.
Needed to send a wire transaction ASAP and they were very helpful and got it done for me
Awful tellers who have no interest in helping anyone only wanting to move the line along
Completely unorganized.
A very good bank, Customer services is nice.
Wow, this was such a painful experience! I will not come back.
The old black lady’s gotta go.
Atm is always broken
Total reviews rating 1.8
32 Reviews for Huntington Bank 2023:
Review №1
2022-06-09Have been trying to close my account for a week, understood that I would have to make time to do this in person. First visit, teller told me after waiting 20 mins I needed an appointment. Called to make an appointment just to be told I dont need an appointment... Making another trip it to close my account, Colleen sets up a print out for the Branch manager, Sumayia to close the account when she gets to it.... After six calls within five hours no answer. I decided to go to the branch again, to waste my work break, and come to find out Sumayia never closed my account. Had to take a ridiculous $.03 balance from interest in the account and was only told that Sumayia will close the account by their end of business day.... I can truly understand the time of being short staffed. After seven hours, six calls, four visits, account still not closed, and being a valued customer this is completely unacceptable. I do not recommend opening any sort of account with Huntington bank. This is only one of many complications Ive had with Huntington and most of there customer service, being a long term customer. This bank needs to get it together.
Review №2
2022-04-28Awfully slow. Only one bank teller here and there is 11 people in line. I see two people working but only one helping customers in here this is by far the worse branch Ive been to
Review №3
2022-04-29You will wait two hours to get any service. Only one teller working, while you see 5-6 staff members doing other things. Waste of time!
Review №4
2022-05-02They always short stuf, they told me to go another branch, the banker had virtual appointment and can not help customer infront them.
Review №5
2021-03-24Went in about a half hour ago. Wait wasnt that bad. I went in for documentation of my bank, you know the normal stuff like a Routing number and account number. Grace, the lady who helped me was nice. Until she gave me paperwork with false information on it. Dont have time to go back and get it fixed. Shouldve been done right the first time. Will not be back.
Review №6
2020-12-31Employees are unprofessional and I had withdrew money out of my checking account and the amount I withdrew was duplicated as if I made two transactions of the same amount; had to wait in drive thru line for almost two hours to get this issue rectified. One thing they did do right was give me a courtesy call to ensure my money was placed back in the account and that the withdrawal didn’t show up twice. I appreciative the follow up from the branch manager their systems were down which caused the issue.
Review №7
2022-06-17Worst branch on the planet. Avoid unless you enjoy standing in line for 40 minutes.
Review №8
2022-03-07The teller shorted us $40 cash and then was very rude on the phone stating she was the manager at that site and that she didn’t make mistakes.
Review №9
2021-05-24Literally ONE teller with a sign that states In training. Was the LONGEST wait as well as transaction once I finally got up to the counter. I absolutely will not return to this location. For what its worth, Kiara was very kind :)
Review №10
2020-11-02Skip this branch. They close the lobby whenever they feel like it and force you to sit through a horrendously long drive through. This is the only Huntington branch I’ve ever been to that is constantly out of change “due to the pandemic”, while their other locations do have change... Businesses that bank with Huntington need change to operate... This location needs new management IMO.