In-store pick-up
Yes
Hot Topic in North Olmsted
Categories
Location on the map
North Olmsted, Cuyahoga County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff get temperature checks
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 440-716-2374
Site: https://www.hottopic.com/store-d...
Site: https://www.hottopic.com/store-d...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:11AM–6PM
Hot Topic in other cities:
Comments (199)
They are very kind,accommodating and helpful. Very much liking these kids.
This review isnt directed towards the workers. It is directed to Hot Topic as an establishment. I recently bought a couple shirts from Hot Topic and I went to wash them and the blue shirts bled into the lighter shirts i got and they are ruined. I came in the store today and they said they couldnt except a return because they had been washed. Like... are you kidding me the reason I am having this problem is because I washed it before wearing, like most people. Hot Topic should do a better job informing customers on shirts that have the ability to bleed especially if they dont help fix the problem they created.
Got Everything Eleisha and the girls wanted. GREAT BIRTHDAY For Eleisha.
Miss Scott was super helpful getting things down for me so I could try them on even though I ended up asking her to put most of them back. She was friendly and professional even though I have social anxiety and was overrun with verbal diarrhea. Despite the fact that I was babbling endlessly, she remained cheerful and polite during all of our interactions and it made me feel very comfortable in the store. Would happily shop here again.
Great store take my granddaughter there all the time nice prices!
Great shop and everyone is very friendly and helpful!
Wow. The staff in this place loves their jobs and it shows in the insanely excellent treatment my family and I received while there. They were friendly, helpful and professional. I honestly will go back often for the simple fact that its like heaven on earth in there. Ive never felt so appreciated as a customer or human being in my entire life. I bought far more than I originally intended to just to have an excuse to stay longer. My daughter asked if we could live there. I may get a tattoo of the hot topic logo on my chest to show my undying gratitude for the fantastic service they have shown us.
Ive been shopping at this particular Hot Topic for over 15 years. Customer service has always been great & attentive. Their selection of merchandise has been awesome. My only complaint is how small & over crowded the store is nowadays. These days its just a cluttered mess. Needs bigger location & better organization.
Great Northern location has the friendliest most welcoming employees my kids and I have ever encountered. Keith is by far the best!
Great deal on hats. Need better selection, was in Chicago and they have more super hero gear. Shirts and hats were represented well there. New fresh gear. Whoever is doing the buying for this location, please take risks. We deserve better than this. Also the employees are very nice and helpful. Love this place, just not the selection.
Fast lines great cashier so much to look at
Always love Hot Topic. Staff is always friendly and helpful. If you cant find it in your size they always offer to order it for you.
Very neat store with very amicable staff! The one thing would be the handful of missing earrings, but hey, thats to be expected with any hot topicShoutout to the covid bouncer who liked our incoherent pony bead bracelets
I know they need to abide by covid restrictions, but the staff was definitely not in the mood to people that day. I understand bad days but you could just feel you were annoying them being at the store.
Its ok, didnt have what I wanted, but it did have a large selection for various clothing items. Not what Hot Topic was back in my day, especially when looking for goth/rocker type regalia.
Great customer service. I ordered a shirt online but it was too big. I was able to exchange it at the store for one my size. The people were very helpful. I love their variety of Doctor Who items and other licensed stuff.
They have goth clothes. And I am a goth so it works out well. A little pricey but thats okay, its very good quality products. :)
The girl that helped us I cant remember her name was very helpful great experience even though they were busy
Have loved hot topic for years, since i was a teen so long ago. Generally always stocked and a variety of items, but have noticed that im not seeing as much makeup in the stores, or the random jewelry (necklaces, earrings, etc). It also seems like hot topic may not be completely geared towards the rock/metal/punk/horror/goth communities. I am noticing more rap/pop merch than ever before. I pray this store returns to its roots so they dont lose their customer base, BUT, im still a fan of Hot Topic for now.
Love this place. There is always something unique and there are perfect gifts in there for kids and adults who like Disney products, Anime and other brands.
Hot topics always awesome little pricey and no plus size clothing to speak of They say things are like a one or two x but its not its really not
It was good, talked the ear off of a nice employee and geeks over pins and such lol-Overall the environment was friendly and nice
I have been going to Hot Topic for 25 years. omg! I will always shop at Hot Topic. Its a great store full of memorabilia that takes me back my youth. I am a proud 40 year old. With a love of all things metal and Gothic. Ive never met an employee who wasnt willing to help. Tonights cashier, he was extremely outgoing and was super diligent about explaining all the sales!Thanks for helping make my Christmas shopping easier! m/
Staff worker was very helpful when I explained the difficulty trying to obtain an item exclusive to the Hot Topic stores. It wasnt found online or I would have ordered online and she tried to find one to order in, only to be snubbed as well. She took my name and said she would hold it for me if another came in. I was surprised to get a call the next day saying it had arrived and would be held for enough time for me to get there. I wish I had her name, but she knows who she is.
Great staff and amazing selection.
Hot Topic is for the young and young at heart. The staff is wonderful. They brought out snacks for us as we shopped. The sale was what sales should be. So much eye candy to bring smiles and adorn the body.
So Im at Hot Topic to get a pop figure for my boyfriend and me and this other guy have been waiting outside for a good hour after they were supposed to open. The lights are off the door is still closed. I called the mall and they transferred me to i think whomever was supposed to open the store. She said she would be leaving shortly. Leaving from her house? Girl youre an hour late, they sent me security to find out where you were.
Staff is always cool in there, place is kept super neat.
Ive always been a fan of Hot Topic and wish I had more money EVERYTIME I go in there!!! They have the best selection for any fandom!! I have recently realized if you say Hot Topic fast enough it sounds kinda like Hard To Pick and that is always how I feel!
Found what I was looking for. The staff was kinda rude. Its not my go to Hot Topic but it was convenient at the time.
Its not what it used to be, its nowadays a pop culture store that people love. Get the latest Tshirt or hipster clothing! Ill remember the place however in its prime.
It has what you would expect, I can say though that its a bit crowded inside. Otherwise costumer service is good, and they often have great deals. So, yeah I recommend!
Prices are a little high. I also wish theyd carry bigger sizes. Im usually an XL but their sizes run small. Id spend so much more here if they carried clothes that fit me.
I used to love this store when I was younger but it has changed so much and not for the better. The average price for a band t-shirt now ranges from $21 to $25. And that is just for your basic, run of the mill graphic t-shirt. That is outrageous! Their other clothing items have always been a bit pricey but are even more so now. They push more pop culture items instead of music related merchandise now. Most of their merch is now very juvenile and seems to be marketed towards kids. Ordering from them online is even worse. My husband and I ordered 4 t-shirts last year during their black Friday sale that we were absolutely ecstatic to receive. After 2 weeks of waiting we finally called customer service and they informed us that our items were not properly ordered due to a warehouse error and none of the shirts we wanted were still available. We had to pick entirely different shirts as they wouldnt issue my husband a refund. None of them were ones we really wanted. In fact we probably only still have one of the shirts from that order. The shirt we do have has many small holes in it that started to form after only 2 washes. A total bummer! I used to wear shirts from there that would last years. Totally not what Hot Topic used to be. They seem to not care as much about music merchandise and it seems they just try to cash in on whatever is trending with tweens. You are much better off ordering your band merch directly from the bands website or from other websites who special in music merchandise. They will be better quality and you can get more than just 2 shirts for $50.
If youre looking for SUPER CUTE loungefly! This is your store. The staff is awesome ❤❤
Nice store different stuff to pick from
One of my favorite stores
Went with my daughter and she was very happy with the variety and options she found. Staff was friendly and attentive without being intrusive. Overall a very positive experience.
Called to get an item and workers told me they couldn’t hold anything or sell anything over the phone. Drove 45 minutes to pick up the item. Turns out the associate was holding the item for their friend. Told me it was sold. Saw it sitting behind the counter. Horrible service.
Great selection of items, but they should carry their plus section in store.
The staff was very friendly,but dude to such a small space there was limited merch varieties of characters and types of items to buy them on.
Always have a wide variety and sizes...great deals...love the old school flash back items for sure,really brings me back to my childhood ❤
Polite staff, clean and organized.
Has interesting stuff, very helpful workers, and is an okay sized store. A little crowded, but all around a nice place to shop.
Really love the variety of things for sale should have had more pride items lol friendly staff and prices were a little expensive but not horrible lol
Small and crammed with inventory. Employees are kind.Gimmick items, but their eyeshadow selection is pretty rad.
Unique items n gifts. Thought whole store was Goth but was greatly surprised to find some pretty cool stuff. Check them out some time.
Cute shirt for a gift
I absolutely love this store!!! They have pretty good sales right now, and I love their new line of more affordable jewelry.
Wonderful inventory.......but the prices can be a tad high. You may find a simular item at FYE or Spencers for less and vice versa.
Love this store! the customer service is awesome the staff is very pleasant and helpful and the variety they carry is awesome!
EXACTLY what I was looking for and GREAT selection NARUTO AND CHUCKIE⭐⭐⭐⭐⭐
Lots of fun cool stuff
My daughter loves this place. She is always happy buying stuff here and I like it too.
Besides the store being located in a broom closet (or at least thats what the size reminds me of), its very densely packed with merchandise, employees are nice.
Good stuff, somewhat pricey
Hop Topic is one of the best chains ever! Wish they were closer so I could work there! 😆
It was amazing! If you spend 50$you get 25% off! I just bought this twenty Øne Piløts hoodie for 37$ instead of 52$
It was cool. I walked into the store and was completely ignored.
Nice staff and they always have great deals going on. Dont forget to use your HOT CASH online or in stores when you get it.
Helpful staff and prices are good when there are deals going on
Price might be higher than what people prefer but the deals open to the those worried about an the content is updates frequently for the fast pacing changes of favourites
Great little store with unique gift items and disney things too,
Usually has nice things, and good workers
The guy that checked me out was really cool and nice!! pretty sure that his name was ben howard, because it said it on the recipt. but yeah the employes are really nice.
I really really wish this store and torrid would please get bigger store front my goodness it is so hard to look through anything if you have more than 5 customers in these stores.
Customer service is awesome at this location. Wide variety of stuff and if they are out in store the staff will check online to help you out.
Staff was helpful, engaged while I was browsing, and got me the right retainers for my ear holes, much respect!
The workers we experienced were so kind and helpful.
Amazing varieties of products and decent prizes plus they treat you nice and offer sweet deals
Super friendly staff!!!
Decent stuff, awesome staff. One girl had a Bahaus shirt on, she was cool.
Very nice place for those who like band shirts and unique Funko Pop figures
Very friendly staff
I love this store!! Everyone is so nice and friendly and helpful.
Its a hot topic
Love this store!! And if you have a teenager so will you.
My daughters favorite store. Staff was helpful and polite.
Always enjoy going into Hot Topic and looking at the stuff that they come out with
Went in to get fries.
Theyre so friendly and helpful here! They deserve a raise for excellent customer service! 👍🏽👍🏽
My teenage rager, emo, angry store. Now I see it as my anime cosplay and other cool essentials, lol.
Love this store!! Friendly sales associates, and very attentive.
Hot goth girls guarding door 10/10 would recommend
Always a great experience when shopping here. Associates are friendly and willing to help.
I love getting my fandom merch here. Need a bigger supernatural section!
Nice t-shirts
This place is my fave store in any mall and its amazing
Love taking my grandkids hete they find things they need and in style.
They have Harley Quinn stuff Melanie Martinez twenty one pilots five nights at Freddys every thing for a weird girl like me
The employees are always helpful, I have never had a bad experience here
I honestly call this my second home. This place has great staff, and is very clean.
Cool place ig
Love this place and the employees are awesome and helpful love you guys and see you soon 👍👍🖤
Always such nice workers. Love the selection!
Cool T-shirts, I recommend the online store for a larger selection and better deals though
Its a hot topic. If you want fog machine juice they dont have it.
My daughter likes this weird place to shop for stuff.
Friendly staff and cool t-shirts :)
Ive never met a staff more wonderful 🖤
Nice staff, exclusive collectables, good variety of items.
Great staff! Love this location.
Great place just so tiny inside can barely move
I love hot topic it makes me feel happy and welcome
Always has what I am looking for 😊
Add a great selection and cashier was very nice
I love this place it’s full of so many amazing things!!!
Very helpful staff!! One of my favorite places
Very friendly. Helpful nice things to buy
They have Melanie Martinez stuff and the staff are so cool
Always like to see what they have. Lots of clearance stuff to grab.
Different type of items. Eclectic!
Live this store! All the employees are so nice.
Nice store employees were very nice and helpful
You dont gotta be emo to get something nice here
All the cool kids are there!!
Its hot topic...........you know what to expect.
Items are cool and trendy but rarely quality
Nice friendly staff
Love the variety
Very courteous and very helpful.
Love this place
Tried to over change me,then when I spoke up,she excused herself🤔
Really rad people who work there.
Nice friendly and helpful
Great selection of clothes and other stuff
Sad employees
This store isnt what it used to be.
Cool stuff. Prices are high.
This place is amazing people are super chill
The sales help is very good
Prices are too high on their tshirts for the quality
Employees were helpful as usual.
Very nice place. Very friendly staff.
Cute stuff. Good sales
Its hot topic its always awesome
Organized and sweet to customers
Hot topic be good doe
Nice little store. Overpriced merchandise.
Some of the staff is super rude
Loved how it used to be but love it still
Nice customer service
Friendly and helpful staff.
Cool place for Halloween apparel,
Good job workers 🙂😊
Bullet club 4 life
Love the graphic tee in here!
Rawr xD
Interesting store for general merchandise.
Fun stuff all around.
Super friendly staff.
Love this store
It was good
Smaller and not many deals.
Very friendly staff!
Good place
Nothing in my size
Nice and helpful staff.
Always a great experience
Grandson loves this place
Love it
Has a ton of BT21 stuff
Didnt bother me.
My teen lives this store
Happy friendly staff
Very funky
Great for funko pop
Awesome
Love this place ❤
Great customer service
Over crowded (ALWAYS!)
Very friendly staff
Great customer service
Only girl clothes
Cool nice service
Love it
Always fun stuff
Love it
And also megadeath hoodie
Great selection
Love this store
Love this place!
Deals
To clutter and small
Awesom T-shirts
Cool
Crying
Customer service lacked
Clothes
Total reviews rating 4.4
199 Reviews for Hot Topic 2023:
Review №1
2022-07-12Absolutely love bringing my daughter here. She has such a difficult time finding clothes that she likes on her body everywhere else, but here everything fits her body wonderfully and the staff is so incredibly friendly and helpful. Cierra specifically has been here 2x that we have and both times she has been so kind, helping my daughter pick stuff out and holding onto items she wants until we were done so we didnt have to carry around a bunch of stuff.
Review №2
2022-08-19Definitely a different selection than the last time I was there. It seems to have been taken over by anime and pop figures, but I really dont mind. Still found some great tshirts and earrings too! Friendly staff and decent music while we were shopping here.
Review №3
2022-05-27I had a terrible experience while shopping for a gift, I was accused of stealing by the manager Ciara and she proceeded to call me obscenities when I wouldnt let her go through my purse because I didnt take anything and had two shirts and a few other small things in my arms that I was getting ready to buy. Definitely wont be coming back any time soon.
Review №4
2022-08-04My favorite location in the area by far! They have a great clearance selection, friendly staff, and the temperature of the overall store was cool enough not to overheat and accommodate all of the bodies.
Review №5
2022-03-29I love HotTopic. Over the years the aesthetic has changed to create a place that can accommodate families. There is Hello Kitty, Disney, and other fun cartoon themed items. Yet, they still carry their original darker more music influenced items that fit the goth or pink scene. This store isnt getting hit as hard (or they arent looking like it) as other stores inside the mall. There is not any other in person stores in the US like HotTopic. Young, Middle-aged, and older can all find a little something to enjoy. Especially with the friendly staff there to help!
Review №6
2022-07-25Good funko pop selection little lite on the band tshirts..thought they would have alot more than they did
Review №7
2022-07-27Went in to spend some hot topic cash. Found everything we were looking for and the store associates were very helpful.
Review №8
2022-02-03I loveee this store, the clothes are great, and if you dont want clothes theres also bracelets and other cool stuff. The workers were also kind and that was really nice.
Review №9
2021-12-20The young girl Rin helped me so much. She was so kind and put up with me asking a lot of questions. We were able to get my son all of the things he wanted.
Review №10
2022-02-16Sweetest employees ever! they’re always so helpful and help you find whatever you’re looking for! this is my favorite hot topic to go to🖤🖤