Home Appliance Sales & Service in Lodi
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Lodi, Medina County, Ohio, US
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Site: http://www.yourhomeappliance.com/
- Monday:9AM–7PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–3PM
- Sunday:Closed
Home Appliance Sales & Service in other cities:
Nick Lombardo, Sales at Home Appliance, Lodi, OH gave us personalized service by showing me washer & dryer alternatives, coming to our home to measure laundry room space, and insuring a perfect fit. His knowledge& patience were impressive. He followed through with warranty & rebate information. Their delivery team came on time, professionally installed our new appliances & hauled out the old ones. The were pleasant & showed me how to operate each one. Thanks!
The people are great. They find the parts I need for my older appliances. The repairmen are very knowledgable & efficient & pleasant to have in your home. The in store stock of new appliances is limited due to the Lodi store being small. They also have another store in Brunswick.
Building a home can be a daunting experience, and every one of the MANY steps can either go very well...or ...quickly down a rat hole.Thank heaven purchasing appliances at Home Appliance in Lodi has been a great experience.We had found an LG kitchen (set..5 pieces) at Sams Club for (what we thought) an excellent price. After spending time with Tracy at the Lodi Store...she not only BEAT Sams price...but made the process so much better by her accommodating nature, her extreme knowledge of what works best in our specific case, and collaboration with our cabinet builder and GC.Exceptional customer service, great selection and accommodating sales and service people are why Lodi Home Appliance is HIGHLY recommended by these (Chippewa Lake) fans..Updated July 2019 ... Wish we could give 10 STARS for Lodi Home Appliance Sales, Service, Support, Product and the high value of EXPERIENCE. .
Tracy, the manager at the store is so incredibly helpful. She knows what youre talkin about, she understands what you want, and shes willing to continue to ask the right questions to make sure that youre on track and happy with your purchase.Good service as well, they back up what they sell.
Buying an appliance through this store is a smooth process. But let me tell you, when the appliance that you buy is a lemon- you are SOL when it comes to service. I have a Whirlpool French door refrigerator that I bought from this store. They actually raved about their service compared to the box stores when I bought it.Let me tell you - plan on at least a week out for service. Doesn’t matter if it’s your refrigerator and it’s the middle of summer and you have no where to put your food. I think they have 1 technician that only works M-F 8-5pm. And when your refrigerator goes out in a regular basis- this is just unacceptable.
Total reviews rating 4.5
40 Reviews for Home Appliance Sales & Service 2023:
Review №1
2021-12-28When I first looked these folks up, all the reviews said Tracy was the person to talk to. I can confidently say that all of her 5 star reviews are well deserved. We wanted a hard to find Gladiator Garage Freezer, a product that wasnt even on her sales sheet. She went on the hunt for one and found it in a matter of weeks when the big box stores werent going to have any for months! Shop local and ask for Tracy - shes the gold standard for customer service!
Review №2
2019-12-20Tracy was great. She showed us the refrigerators we wanted to see. She was not pushy. Let us take time to look the refrigerator over. Answered all the questions we had. When bought it she pointed out that the electric company we had offered a rebate. They scheduled a an appointment. Then they were able to get it us earlier. Delivery guys were great. Very patient with having to remove our door. So there would be no damage. They cleaned their mess up. They explained everything. The whole process was great. I would recommend Lodi to everyone!
Review №3
2021-03-17The BEST customer service! Tracy in Lodi shared her knowledge of the products, customer service, and so much personal service. Home Appliance has everything. If I could make it more than 5 stars I would!
Review №4
2019-12-27Tracey is great to work with in Lodi. We always go back when an appliance goes out, and we have to replace it. This time it was washer & dryer and I love my new Maytag! Tracey is just so pleasant and knowledgeable! She arranged for quick delivery, even with the holiday! Delivery guys were great too!
Review №5
2020-01-16This is the fourth time we have purchased appliances by Tracy at Home Appliance and again we are not disappointed. She made it an excellent experience from answering our questions to providing insight into things we hadnt considered. We love our new Washer and dryer and will be back for the next appliance we need.
Review №6
2019-10-26We shopped around and ultimately chose to buy a refrigerator at Home Appliance Sales and Service in Lodi, Ohio. Tracy Kelling did an outstanding job as the sales representative. She is friendly and very helpful and answered our questions, provided warranty and rebate information. She truly wanted us to be satisfied with the refrigerator we chose. The courteous delivery men were super careful in all delivery aspects and set up.We are pleased and suggest to others to shop there as you search for your appliance needs.Thank you Home Appliance.
Review №7
2020-03-08Dylan and Aaron were very friendly and professional delivery men. They were very knowledgeable about our new refrigerator. They were quick, efficient, and cleaned up after themselves. They answered any and all questions we had. We were very happy with the delivery and installation! Thanks!
Review №8
2019-02-28This store has a great selection of closeout and scratch and dent items along with new in box. Our sales person, Nick, was fantastic. You would not believe the deal we got on a brand new fridge loaded with a ton of upgrades. Delivery and installation happened in a matter of days by a professional and courteous team. Ethan did our microwave and dishwasher. I can’t remember the fridge and stove guys, but they were also amazing.
Review №9
2020-09-16I recently purchased a washer from Home Appliances in Lodi, Ohio. Theexperience was a very positive one in which the associate informedme of the features offered. Tracey (I believe this is her name) deservesan A+ from me, a grouchy old English Professor.
Review №10
2021-03-13Tracy was excellent and very courteous and we purchased a general electric side by side. Refrigerator!thanks so much home appliance in Lodi.