Hollywood Star Nails in Cleveland
Site: https://www.hollywoodstarnails.com/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
Jenny was my nail tech and she did an awesome job
Chi Chi did my nails this morning! I didn’t even had an appointment and they took me within 10 minutes! Staff is super friendly! I got exactly what I asked for !😍 can’t wait for my next appointment
Its a clean salon & its usually minimal wait time if you dont have an appointment. The staff is professional. However, not the most friendly. They are also overpriced. In comparison to the same services offered by other nearby nail salons. You will be charged extra if you select a certain type of gel nail polish or have a certain nail shape. For example, I was charged an extra $5 because my nails are coffin shaped. However, my nails were already that shaped before the service. So I was upset about that. Overall its a nice salon However, I wont be back due to overpricing.
June 2022 will be my 3 year anniversary of being Hollywood Star Nails’ receptionist. I love working here! The environment is amazing, clean, and efficient. I have gotten my nails done by Briahna, Dina, Jane, and Andy and they are all AMAZING. My acrylics have never lasted so long without breaking/lifting before coming here ❤️ Definitely recommend making an appointment!
Bri is amazing at nails! She listens and does exactly what you want; she’s super easy to talk to. She also puts her own little twist on things which I absolutely love! Her bail are in phenomenal and her ideas and so unique! I highly recommend you to book with Bri if you love nails art or want super pretty nails! She can do it all! 😍
I had my usual place cancel on me due to Covid for my gender reveal party nails, I call Hollywood nails and got in with briahna right away !! She even went the extra mile and asked about details and theme for the party and had my nails match my stitch or Angel theme reveal! They turned out so cute I’ve been back since and she always relievers the cutest designs.
Briahna is my nail tech and she’s amazing! The amount of nail art she can do is unbelievable. I will never go any where else to get my nails done.
Sunny was awesome ! Such a relaxing pedicure and gel manicure. My nails look great for vacation; thank you Sunny! Clean establishment and friendly employees.
I went their and got acrylics done, the next day one of them broke and I went back in to get it fixed and the person who fixed it was in a rush and was pulling my hand and made it different then my other nails and you can see right through the polish. They work to fast in their and take no time on your nails. I am not satisfied.
After waiting 40 minutes for a scheduled appointment I was given the worst pedicure of my life !!!My feet were left callous! My nails were NOT filed my polish came completely off after 3 days .I called to complain only to be told no manager was available!AVOID this 2 bit joint!
People say i have pretty feet. Me, someone who wears steel toe boots for 40 hrs a week on rough surfaces. Thanks to chi chi, chris and others for their great work.😃
Bri is the absolute best nail tech I have ever been to! She is so thorough and listens to her customers and turns a dream into a reality, the salon it’s self is clean and the receptionist Jessi is always such joy to see. I highly recommend Hollywood star and Bri!
Had to return to have my daughters nails fixed after getting a design she had not chosen and have them add acrylic because she had a gap like they were already grown out when she left. When I called the lady said “Well she didn’t say she didn’t like them.” Of course not!! She was to nervous to say something she’s a teenager.They fixed them though.
Ive been coming to Hollywood Star Nails for a few years and Bri is my nail tech. She is AWESOME! She does fantastic nail art. I have recommended Hollywood Star Nails and Bri many, many times.
Ive worked here for 3 years now and time is just flying by! Work is a lot more fun when you love what you do AND who you work with. (Co-workers and clients included) Everyone is so supportive and hard working.
My mom had called and schedule an appointment for me, I wanted acrylic nails and apparently the receptionist made the appointment for a manicure without asked whether it was gel/acrylic etc. I got my pedicure all was fine and then I went to get my full set and the tech I had did not know how to do acrylic so I had to wait at the front until a tech who knew how to do it was able to fit me in, I had no problem with this but the fact that the receptionist went on the attack instead of asking or explaining politely was very off putting. Techs are great; they do great work. This place needs a new receptionist… she is rude, unkind, unwelcoming, and just down right cold.
For some reason my reviews keeps getting deleted. But they will over charge you they’ll tell you a price before starting and when you check out they’ll increase the price
Very Clean, professional and great service. No appointment I was a walk in waited all of 5 minutes even though they were really busy. Will definitely return
The pedicure was the most relaxing. I could not stay awake! What an incredible massage.
I always go to Briahna and never leave disappointed! My nails always look phenomenal and get all the compliments 😁 I look forward to having appointments with her!
I went in for a full set. Asked the lady if she could do straight tips. She immediately told me no. And gave the worst attitude over the fact SHE couldn’t do the set. So I left. TERRIBLE VIBE don’t go
I went in for dip and a pedicure. My appointment was at 5:45. They didn’t start until 6:30. Then had to wait another 20 minutes to get my dip nails done. Very poor time management on their part and they are overpriced compared to nearby salons. The girl doing my toes did not even put a top coat on. And the man doing my nails made them all different sizes and I asked for an almond shape and he just made them round instead. Unprofessional.
Horrible service from the manager!I had a gel Polish taken off and gel Polish put back on no art no manicure. Nothing yeah I was charged $27 it was 25 plus tax. When I called to ask if that pricing was correct today I was told that $25 for a gel Polish change is standard which is absurd because most fills for acrylic nails cost $25 when I explained that I didnt even give a manicure that all I had done was polished taken off and polished put back on I was charged oh that should have been $15 but they wereunwilling to get a refund then the manager gets on the phone Im attempting to explain to the manager whats going on and she hangs up on me this is the type of customer service that you can get from this nail salon 10 and a 10 would never recommend. Worst customer service ever!Also their website claims no chip gel Polish and I currently dont have nail Polish on my thumbs as it has peeled off. All of my other nails are also peeling
Update::: GO SOMEWHERE ELSE. 0 STARSYes Dina.. after you were called out and l looked at my receipt you were trying to rip us off. You tried to charge me for both of us and I refused to pay. Your business ethics are a disgrace.None of this is false information. You were trying to be deceitful.I went here yesterday. Decided to give them another try. I took my daughter with me. We called to make sure they would take a walk in told them what we wanted. They said yes.. we got there waited an hour to be taken. They took my daughter did her fill started soaking mine off. I told the girl I didnt want them to pull them off. I wanted to soak. I dont want my natural nails damaged. While soaking she said she had an appointment coming in, could someone else do my new set. I said sure. She sat me back in the waiting area. I waited 1 hour and 52 minutes and Dina said we dont have time to do your full set.... meanwhile, I went to pay for my daughter and she tried to charge me for the soak off, full set and my daughters nails. $142.67.... this place was awful but has got even worse then the last time I was there.I had hopes that they were just going through a bad spell. There service is just awful. This place isnt worth the trip.I will scream from the roof tops to find somewhere else to get your nails done. Its not worth the aggravation and the awful customer service. Its not a wonder they cant keep staff. Dina has become so rude with the customers. She stood there the whole time when she could have done my set before she said we dont have time.Theyre are far better places to go with better prices, service and far more talented techs.We left. I took my business somewhere else.DO YOURSELF A FAVOR AND FIND A DIFFERENT SALON.Ive been going here for years. My last few visits have been horrible. My nails are crooked, very thin and when I said something the girl that did them and the owner were very put out. Its been 1 week and I have to get them redone. Ive never had this problem before. I wont be going back. Very sad because this was always my favorite salon and I wouldnt go anywhere else.
I came in to get my nails done and they matched my colors perfect and Dina did a beautiful good on my design
I always have a great experience at Hollywood Star Nails. The owners are always professional and give great customer service. The nail techs are talented and trendy. Jane is my personal favorite! She is meticulous and always makes my experience personalized. Id definitely recommend Hollywood Star Nails!
Your skin color matters here. I could not bare the rudeness and left before they start their service.
I went here about 3 weeks ago had a fill and had no problems with my nails before coming here, while the nail tech was doing my nails she suggested I soak my nails in acetone mind you this acetone did not look like it had been changed all day, I even asked her are you sure it looks dirty and she said yes, so I did it thinking well it’s acetone so I assumed it killed any germs that have been In there I don’t know though ? After 2 weeks I went somewhere else to get a fill and while the nail tech was taking off my old set we noticed that I had half a nail on my middle finger and no nail bed. And also on my left thumb the nail bed was starting to disappear I am not sure I possibly have a fungus infection or what but it’s very disappointing because I love getting my nails done and now I cannot because I have no nail bed and I got charged somewhat a lot.
Amber does beyond an amazing job! Very professional! Amazing work!!
I went to this place some time ago. I still remember my terrible experience. The lady who did my nails had a thick accent which I have nothing against. I asked her to repeat her question and received a reply with a lot of attitude. Then she proceeded to laugh at me with her co-worker. I even gave her a decent tip. The gel nails I got started to fade within 2 days. I could’ve done a better job at home. It was a total waste of money and ruined my salon experiences. I haven’t gone to get my nails done since.
I can’t believe they charge $47 dollars for a basic mani/pedi. When paying they seem to add a double tax and also force you to tip the nail tech in cash. Two days after my services all of my nail polish completely peeled off. I’m on vacation and what an inconvenience. My nails last longer when I paint them myself. I would not recommend.
I have been going to this salon for years. They treat their customers like family. Their service is amazing, pedicure chairs are the best, clean, they care about their customers and treat everyone the same. The best part, they take appointments - So if you dont want to wait, because they are always busy, make an appointment! Cant say enough about Hollywood Star Nails! They are the best!
I have been going there for many years as well as most of my family/friends. Henry does my nails and Chris does my toes. Henry is not only fast but his work is flawless. Chris gives THE BEST pedicures. I have NEVER had an issue with either of them. Exceptional work. I always make an appointment and rarely do I have to wait. Sometimes things cost extra because I ask for something special. I expect that and they have always been upfront about it. I would highly recommend Hollywood Star Nails!
Sunny did an awesome job on my mani and pedi she made me feel so comfortable and also did an amazing job Thanks a lot Sunny I really needed it will be returning back all the time
I love holly wood nails!! I’ve been coming here for years & I’ll never go to another place to get my nails done! I always get the dip powder now that they have it & I love it! All of the nail techs are amazing & have such a great relationship with their clients! The front desk ladies are awesome as well!
Noo is a new technician here who takes pride in making the customer feel welcome! He was very friendly and enjoyable. He took his time to give good quality work. Thank you for such a pleasant experience Noo!!
Consistently great service every time I come here, no matter which nail tech I get. Recommend making an appointment if you don’t want to wait since they are always busy.
My tech (Lynn) was professional and knowledgeable. She took her time with me, asking if I had any questions not to hesitate to ask. My pedi came out perfect! Wont go anywhere else, plus they do waxing too. So next time Ill have my eyebrows done too.
I visited this salon about 2 weeks ago, my experince wasnt the worst but it wasnt the greatest neither. I usually do not go outside of my salon, but I recieved a gift card for christmass from one of the regulars that visit the salon, so I took advantage and walked in. I did not have to wait long, they took me straight back to get a pedi, my ladys name was Jane, she was awesome, but for a 50$ pedi i expected a massage on the legs which didnt happen, she just wrapped them twice with a towel, but since the towels were a nice relief I did not complain. She was supposed to do my full set of dips but a client of hers came in, so she handed me off to Henry the Owener. She did not tell Henry that I wanted nail art so he did not do any art on my nails, he was super fast, like basically throwing my fingers one by one and moving on to the next quickly, I mentioned to him a few times that he was going to fast, and he laughed and started talking to the guy next to him in a language that wasnt english, he totally ignored my statement and kept going. My nail tips were slanted and and all off shape, I figured after he buffed them that they would be straight and all the same length and widith. But sadly it was not! I still have these nails on, I can post a picture of my pinky nails and one looks skinny and the other is wide!!! Also Dips are not the set to get, the paint or powerder what ever it is, doesnt cover the whole nail, the sides will be missing color. So once he completed and I went to pay, jane greeted me at the front and I told her thank you, but that I didnt get what i wanted, so she asked me if she could fix it, and I said yes, even though I was already to leave, I went to her stand, she took the top coat off of my nails, and drew some hearts on my nails for valentines day, applied the top coat again, and then I was finally ready to leave, of but she still charged me for the nail art which was their mistakes! Im in the service industry so I still tipped Jane 15$, of which she couldnt recieve on a credit card, it had to be Cash apped. Lets just say, i wont be returning.
I’ve been going there for years for my nails. Went in yesterday for a pedicure, which I only get those maybe once or twice a years. I pointed to the service I wanted. The $45 one, go to check out and they charged me $60. Well apparently the technician did the wrong pedicure and I was still forced to pay for the higher one. I really didn’t know the difference between the different options so I had no idea she was doing the wrong one. I tried talking to them and even though she messed up I was still forced to pay the higher one. I’ve never had an issue there before but I also will only see one certain nail technician. but it seems like if there’s an issue they aren’t very customer service friendly.
It was my first time here everyone was very polite. I just had a total knee replacement surgery 30 days ago. When it was time for me to get up and leave I couldnt get myself up. The owner, another gentlemen and a young lady, along with my B.F. helped me up to my feet. I call that good customer service. I was so embarrassed and everyone was like dont worry about it. My nails look FANTASTIC. I will be going back.
Love this salon; owners are wonderful. I have been going for over ten years; exceptional manicure by Dina and Andy takes great care in giving me my pedicure being a diabetic. Place is very sanitary and reasonably priced. I wouldnt go anywhere else.
Today was my first time attending this salon and it was just awful. My nails look terrible! They are off centered, they are round and pudgy and one of my nails is nowhere near the shape of almond which I had asked for. Instead, half of my nail is slanted and looks like the slope of a mountain. Worst acrylics I’ve ever had. The coloring isn’t even all the way down to the cuticle. It really is true about this place, they only care about their usual customers but give no care to their walk ins. I will never be going again and it seems I’m out of luck on getting a refund as someone else commented with the same problems. Petty and unprofessional.
I’ve been here a about three times and I must say that my third time was a charm, I had Chi Chi who did my nails and she was awesome and did a great job!! I was very satisfy with my results, I am definitely going to set up my appointments with her from here and out.
Take walk in, Tec. was very friendly and nails was excellent. 💅
I always get the best service here! The staff is always so nice and accommodating. There prices are very affordable which is rare compared to other salons. Not to mention, it is always extremely clean!!! I always recommend this place to anyone looking to get their nails done.
I have been going here for about 20 years. I have never had a bad experience. I look forward to my Saturday morning appointments! Everyone is so nice and treat you so well! I always get compliments on my nails everywhere I go. 💕
My daughter’s and I have been coming here for years. I cannot say enough how great everyone is. Bea and Dina along with all the other nail techs are amazing! Never a wait, always friendly and the prices are very affordable. Cannot recommend Hollywood Star Nails enough.❤️💗
Definitely a place to hang out for your nails done. They provide plenty of services. Especially dipping powder with many colors to choose from a plethora of brands. Their prices are reasonable compared to other chains. I love how they do their pedis with liners, for extra sanitation purposes. They have many scents for sugar scrubs. Place is very clean. I highly recommend overall.
My daughters nails turned out amazing! Very clean and affordable!
Always get a fantastic pedicure here. Their prices are lower than other salons doing pedicures in the area. It only takes 2 or 3 times of being a regular where they know you by name. Funny how almost every negative review is by a fake name or a user name and all the great reviews are by full names. Don’t buy into the BS, this place is great.
This is the best nail salon I have ever been. Many times I have called last minute and they get me in. Although I usually always make an appointment. I have had many of the technicians do my nails/toes and everyone does a great job. This place deserves 5 stars and the new place is beautiful! Thanks Hollywood!
I was recommended to check out this place because I am constantly getting my nails done. I was told that it was a great place the workers are nice and they do a amazing job. According to other comment it seems that many people agree. When I called to schedule an appointment I was put on hold for a little over 10 mins then they hung up on me with out even asking if I was still there. I was and still am very upset and Im completely turned off from going there now.
I will never visit this professional salon for any nail services after the poor customer experience received!! This salon considers popping off a method to remove acrylic nails--- ever tried popping off acrylic nails?!?! Its wedging a fake nail between the real nail and acrylic nail which then leads to the acrylic nail ripping layers off the real nail and ruining the nail bed for future applications of acrylic nails. I called the manager on my younger cousins behalf and was met with defensiveness and deflection of what occurred. I have pictures too, of the damage caused and still the manger was unprofessional in handling the issue. Instead of resolving the issue and granting the request to refund the money, I was hung up on 5 times!!! I was told by the receptionist that the manager doesnt have time to explain herself and continued to talk over me. I explained, I didnt call to argue nor did I need her argumentative explanation, I wanted my cousins money refunded. I was rushed off the phone because they couldnt own up to awful service received. The nails are damaged, severally ripped and had to be glued to prevent bleeding (by the technician). I expected to have a civil phone call with the manager, owning her process and being apologetic for the terrible and painful outcome. Instead the complete opposite was received. How unprofessional and to be hung up on 5 times without care, is a business that only cares about their bottom line and not the welfare of their clients. This is truly unfortunate!!! This level of treatment gives other nail salons a bad name and makes the GOOD ones work harder to fix the awful work previously done.--- My cousin went into the salon and the manager continued to support her method of removing nails. She looked at the RIPPED nails and said nothing is wrong!!!! TERRIBLE SERVICE!!!! After 15 minutes of arguing, the manager finally returned the money.
Hollywood nails is an awesome place. Technicians are friendly & professional. They make suggestions on colors & design.
I have been a customer at Hollywood Star Nails for many years and I will continue to use this clean, comfortable and friendly salon. I have a regular technician, but due to an immediate need or a vacation, etc. I have had services with many different techs over the years and they have all been professional and concerned that I am happy with the service. I recommend this business!
This is the only salon I will go to. Clean and updated. Professional, quick and reasonably priced for nails, pedicures and waxing. I am always getting compliments on my nails and always recommend making an appointment as they are a very reputable salon and always busy. I go to Dina. :-)
I love this place. But I had a bad experience the other day on my vist. I brought my friend we both got full sets & pedis. We were there for 2 hours, no biggie. But Dina was rude to my friend when asked to fix nails because she did not like them.. also she had to wait behind 2 people once nails were finished to get her pedi which is not fair if she was there first. And two of her nails just came right off 2 days after
Their gel shellacs look awesome. They have so many colors to choose from. They also do chromatic nails. I have two accent nails. Next time, I will try something different, like seashell, mermaid, or holographic gel polishes, which they offer.
Fantastic place with great atmosphere, very clean and very professional. I had a little complaint about my last trip there and Dina told me shes the owner and come straight to her with any problems. I will keep coming back for sure! Just a word of advice: make an appointment or youll wait for a while! Its easy to get an appointment, too!
Ever time I come here Ive been treated fine. They did my nails really nice! Everyone was nice. I do recommend this place and I know the manager personally and they wouldnt ever be rude and value their customers.
My mother is and has neen a loyal customer, for many years. She treated me to a mani/pedi at some point and I loved the friendly staff and quality service. Fast forward to present, I am a professional and keep my nails beautifully done regularly by Chi Chi. She is Phenomenol at her craft! Not to mention the gorgeous updated enviornment,latest products and most important: I leave happy and feel like my money is well-spent.
Best nail salon in Cleveland in my opinion and I have tried several different places. Great atmosphere and great customer service. I paid less for my full set here than my last shop and I always get gel polish. Cant wait to go back!
Got dip nails on Friday. The liquid was applied incorrectly touching my cuticles. By Monday, my nails started lifting at the cuticle area. Dip is supposed to last for weeks.Also, they failed to dispose of used nail files, buffers. From my understanding, it’s a health code violation to use instruments on multiple people without properly sanitizing between customers. Tools such as a nail files that cannot be sanitized should be disposed of after one person. The nail files they used on me were filthy and my technician had a hard time finding a spot on the filer to actually file my nails.
Horrible! Got dip.... lasted a week? Went to get it off, they charged me $10 for it after paying $40 less than a week ago. Nail person was rough, and grinned my nails and left my natural nails (with dip still on I had to chip off myself at home) all scratched up and weak/flimsy. It’s been 3weeks and nails are still growing out
Ive been going here for years and the people who work here are very friendly and accommodating!! Prices are extremely reasonable and many colors to choose from. They give amazing pedicures...wish I could go more often!!!
Best nail salon!!! Henry and Dina the owners are amazing. All the techs there are awesome
Lee did my manicure. Very pleased with himThis was my first time there and I will definitely be backVery clean salonAnd it was pretty busy too
Good price, able to walk in or make appointment.
It was great experience. Awesome pedicure. People are soo nice.
In love
I always see Bea. She is so talented and detailed oriented.
I’ve been coming here for about a year now and I refuse to go elsewhere. Linh and Jane are my favorite techs, they take their time while being precise and gentle with my nails. Highly recommended.
I love Hollywood Nails my tech is Bae and she is absolutely wonderful very clean salon comfortable seating , very easy to talk to all the employees,
I have never had a bad experience here, I have been coming here since I was in high school & today the lady who did my nails did a horrible job. They are sloppy and she said she was going to shape my nails and my toenails and I got in my car and had to do it myself. If I come back, I WON’T be seeing her.
I got there at 3:00pm I didn’t receive service until 5pm n it only took 30 to do my nails other walk ins entered and they were seen before me
Love this salon. Updated and it’s beautiful. The staff is always so friendly and accommodating to whatever I need and want. Prices are very good compared to other places! Highly recommend
The staff is veru meanThey do a quick and hasty job. All the care os how many clients they do at the end of the day. They are very good and friendly with there regular clients but not paying attention to new walk in clients. This is my third experience there and ever time thwy do a quick and bad jodThe polich is never done well on the sides. I would not recommend to anyone only go if uou jave no other option.
2019 update: Ive been coming here for a decade and the service is not what it used to be. The girl who answers the phone is terribly unprofessional, the service is rushed when you pay for full service not Express. Sadly Ill be taking my business elsewhere now.2013: love this place... they are my go to for my acrylics! every manicurist there is great
I love this place sup much. Thank you @nailsbybreezy216 ( instagram)
Everyone was so pleasant and Chancy did a fantastic job!
My first visit there. Awesome pedicure from Mimi. I will be returning, in 4 weeks.
12:30 appointment at 12:50 my nail person was still working on another person. They acted like I wasnt there. No explanation or apologie. Got up and left. Wont be back.
WORST acrylic set I’ve ever received in my life. My nails have never looked this bad. They are bubbly, uneven, dull and just horrible looking. NEVER going back...what a waste of money
Amazing place super friendly and super relaxing my go to gals and bri and bea!! Very very talented ladies! The rest of the techs are just as talented as well. You will definitely be taken care of here 🙂
Great work. Great quality. Amazing staff. Very professional!
I love this place. Especially after they moved to a new location about 2 years ago. Its beautiful and very clean. My favorite nail technicians are Chanty, Andy and Chichi.
Amazing job worth all your money❤️
Bea did such a lovely job on my nails tonight! I will definitely come back soon! 😍💅👍
I absolutely love it here. Dina does my nails and always does such an amazing job!!
Best nail salon. Everyone is so nice. Place is clean and up to date. Best nail colors available. Henry and Dina are the best owners ❤❤
My nail tech Chanthy has excellent customer service and always so pleasant. Ive been a customer for years and service has been great.
Great job but polish on nails chipped in 2 days. friendly service.
I love Hollywood...great techs, huge color selection, overall great salon. Bea is my favorite!!
4 days and already chipping. Not very talkative. Couldn’t do a design.
Had nails done. They do very good work.
Beautiful salon Briahna did an incredible job the prettiest nails iv ever had!
Amber is an amazing nail tech! She knows how to put a smile on my face with how she does nails!
Very good customer service. I was a walk-in & received service immediately. Which was surprising for a Saturday morning. The staff is very knowledgeable & takes their time with their service. I would recommend this location.
Great service, friendly.
I love this place. Hannah always does my pedi. Im very particular about it being diabetic. So there great
Always a pleasure going to my girl Amber. Very clean and professional and not overly priced for services which is a plus.
I told them that I wanted a signature manicure with regular polish and she talked to me about gel, so I agreed to getting gel but I still wanted the signature manicure but she ended up just giving me gel polish with nothing else and she made them really thick and lumpy, I even confronted her about it and she wouldn’t do anything about it she said that that’s how it was supposed to be, and I’ve had gel done before and I know for a fact that they are not supposed to be lumpy and thick
I will never go to a different place ever I love the way Dina does my nails I will continue to stay with her
They completely effd up my nails i had to go back to get them re polished and they lady had a stank ass attitude, paid 60$ and ended up with some messed up nails
Best place lots of colors they may you feel welcomed wonderful staff .Henry is awesome 😃
They are trash I went for a full set they told me the wait would be 30 minutes I waited for an hour and a half asked when they could take me they said 30 more minutes are you kidding me never again will I come here
What an awesome place to be pampered. Feet and nails, feel like a million 😌.
Got my nails done and next day 3 of my nails fell off and still had to pay full price to get it repaired even tho they apparently were not put on correctly
Very disappointed. I got a manicure with gel polish. The gel lasted only 4 days. Also, not the best customer service.
I was a walk in. I was tended to quickly. Enjoyed the experience. Will definitely go bac
Always happy when ChiChi does my nails, they look perfect!
Amazing girls and guys working here, everyone is so nice and does BEAUTIFUL work 💖
I love this place is the one place I go to get my nails are and I travel 25 minutes to get there Henry is the best
Great receptionist! so kind💕 will return
I have been going here for years and love them. Very clean friendly and talented
The staff members are always polite.
Love Teresa! Others can be rude.
Have been twice and they did a great job for a reasonable price.
Love my nails. Will be coming back
Clean facility, friendly staff and a fantastic experience. We will be back!
Great service, great result.
Clean establishment.Friendly peopleGreat looking nails
My nails are nice.
Very talented staff and very clean environment real nice ppl
Very compliant with covid rules. Quick efficient professional service.
Ladies are super friendly. Laura is great!
Very nice and clean. Great prices and the staff are always super nice.
I had been going here for a few years and Andy is the best.
Chante does the best nails and is really nice!
Love Hollywood Star nails!!!! Wouldn’t go anywhere else.
Amazing customer service and great staff! always my number one place.
I love laura, she does a great job
I went in there and they told me one price then after i was done they told me another price. They are over priced and rude
Great environment and service - Jane is always great!!!
Great service, great prices. Hank was great.
👍🏿
Great place felt safe from covid.
Love this place, many good techs
Very good!! Every time Ive been in.
Nails came out amazing!!!
Absolutely love this place!!
Do a very nice job
Also give good pedicures
Love them
They are over priced and very rude.
Ashley booth 5 is amazing
Love Bea!!!!!
Always,a great job.
Jane is wonderful!
Laura was wonderful!
Amazing everytime!! ❤️
Wonderful job ladies
Love them!
Amazing
Excellent
Love this place!@
Very professional
The best!!
My daughter got Gel nails for vacation and after one day they all came off. Horrible customer service when I called to get refunded or a different service since she can not have her nails painted for school.Will never go back.
Manicures are good.
Total reviews rating 4.2
171 Reviews for Hollywood Star Nails 2023:
Review №1
2022-04-15If you are in search of a good nail salon and an amazingly great nail tech…look no further. I’ve been here twice and both times completely happy with how well my nails came out and they do not overcharge for their services. This time I had nail art done with a gel manicure and Briahana is totally one of THE best nail techs I have been to (and I’ve been in search of a good one for awhile now)…she’s very detailed, artistic, and I can’t say enough how overly satisfied I am with her. She’s definitely one the best hard to come by nail artist ♥️
Review №2
2022-02-03I *USED* to go to Hollywood Star regularly for gel polish, dip nails, pedicures, etc. After I was treated rudely by Dina, I stopped going there for quite some time and after about a year I decided to give them another try. On and off I was still treated rudely, but decided to not let it get under my skin. I ALWAYS made appointments and was on time or early 99% of the time…there was one time that I was late (like 5 minutes) and received rude/passive aggressive comments from Dena - yet they are consistently late for your appointment by 20-30+ minutes with zero acknowledgment that the customer had to wait or let alone an apology.My husband purchased a gift card for me to treat myself so I called and made an appointment near Christmas to get my nails done. When I made the appointment I explained that I wanted ombré gel polish and a paraffin treatment - I was told that would be an hour and a half appointment - no problem I was off of work anyway and I was treating myself. I got there and waited for my appointment for over 30 minutes - again zero acknowledgment or apology for the wait. When it was finally time for me to get my nails done I showed the tech what I wanted - nothing fancy or complicated. It was a total disaster and looked terrible - it was all I could do to keep from crying they were so awful. I calmly and politely told the tech I did not like it and to please take it off - that was a problem - sighing and eye rolls. She then said she couldn’t do what I wanted (I specifically asked when I made the appointment to make sure the tech could do ombré and was told she could). I then asked what COULD she do? She ended up painting my nails white with glitter - not at all what I wanted or asked for. Oh yeah, and the paraffin treatment? Never happened. At that point I didn’t even care - I just needed to get out of there. I went to my car and cried because I was so mad and frustrated and hated my nails.I did have another appointment booked and from the parking lot called to cancel it. The receptionist did ask why and I said because I hated my nails and would never be back and the response was “okay, your appointment is canceled”.I’m sure Dina will have some smart remark for my review, but potential customers should read the reviews - common denominator is Dina and her terrible attitude and customer service.Below are photos of what I wanted/asked for vs. what I got.
Review №3
2022-07-05The best pedicure I ever had. Others I received somewhere else were great, but my first time here. So much cleaner where I was going. Hadnt had a pedicure since the pandemic. Current place at the mall was dirty now, but still good people there. After coming to Hollywood Nails, I can say I will return. Very busy here 😊 I see why. Thanks
Review №4
2022-09-09Johnny! Great service, kind, talkative, understood the times when I needed to relax - took the time to get my nails to benefit me - and understood my small nail beds. I didnt feel odd when different languages were being spoken so I didnt feel like it was about me. I will be coming back to this location - I enjoyed the Johnny - the front desk young lady was ok - and the rest of the staff was super nice. The location is clean and reasonably priced. Always busy so they must be doing something right! I will be returning and will be a long time customer.
Review №5
2022-09-08I had a gel manicure 1 week ago. The day after my thumb chipped, but I didnt have time for a repair because I was going out of town for a wedding. Now today most of the nails lifted around the cuticles/edges. It was rough and got caught of everythung. It peeled completely off when I tried to smooth the edges. Nuu was my nail tech.This also happened with my last gel mani.
Review №6
2022-09-03It was my first time ever going and I had a great experience. I made an appoinment and didnt have to wait long to be seen. Lynn was amazing and I got exactly what I asked for. The entire staff was very professional and nice. Thank you for a great first visit and I will be returning!
Review №7
2022-03-22I got my nails did last Friday on February 28th, by the 2nd, The color on my nails is turning brown due to the fact that they use awful products. I asked for a small cut down and gel polish fill in. The man who did my service cut my nails so short and filed them so unevenly they couldn’t even be fixed. I need a new set now because he botched my nails so bad! I repeatedly told him I didn’t like them and he seemed to get fed up with me. All over the salon is warnings towards the customers saying that they will not give refunds. So they know they have terrible products and do awful work so they’re telling you to basically come at your own risk.When I first started coming to this establishment it was very good I went to a nice girl named Brianna who did fabulous work and took her time. She’s hard to book which is understandable since she does good work. I’d recommend her.Though the people that own this salon, they have no care or integrity. They are money hungry and don’t care to treat you right or do a good job on your service.This is the 2nd time this has happened to me from this establishment and believe me there will not be a third. This place is complete garbage.
Review №8
2022-05-18Not very happy. The man I had was very distracted with his phone an personal stuff. So he wasn’t professional an focused on his task. He was very nice an had a sense of humor but didn’t do my nails the way I asked for. I wanted white, black an blue ombré nails but I got white an blue ombré with gems on my nails, Including that fact I also wanted almond shaped nails an he completely rounded my nails an took off the length I wanted them so they were nothing remotely what I asked for. He was having a very rough day and was focused on personal matters. He’s a good tech I would like to say, it was my first time there so maybe I was very unlucky an got him on a bad day. But I’m not happy with how my nails turned out.
Review №9
2022-05-04I got my nails filled and at first I loved them, but then I noticed I had bubbly spots all over my nails so I said something and he fixed them, not a big deal. Then I got a pedicure and he literally hurt me the whole time, I was saying ouch nonstop. Then I looked down and my toe was bleeding and literally wouldn’t stop. He didn’t say sorry or anything or compensate. I have a cut on my toe you can see and my pedicure looks bad and some of my toes are in pain. I just kind of thought he was rude and I’ve never been to a place where I’ve been physically hurt from a pedicure before.
Review №10
2022-07-12LEE & SUNNY are amazing!!Love this place priced right and always willing to work oaround your schedule as well walk ins are welcome for busy people this is sooo important so you dont need to wait for days and weeks on your appointment it make such a difference!Imgoing back for sure gel for my natural nails is well done and last for weeks at least 3 weeks while on vacation swiming and all!