Wheelchair-accessible car park
Yes
Hills & Dales Auto Care in Canton
Categories
Location on the map
Canton, Stark County, Ohio, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 330-477-9923
Site: https://hdautocare.com/
Site: https://hdautocare.com/
Opening hours
- Monday:7AM–6PM
- Tuesday:7AM–6PM
- Wednesday:7AM–6PM
- Thursday:7AM–6PM
- Friday:7AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (90)
I have taken many vehicles to Hills and Dales Auto over many years. They have been able to service all of them with efficient mechanics, quality parts at excellent prices and courteous staff. I like the fact that they have a shuttle or loaner cars available if work takes a long time. They are very knowledgeable and make the diagnosis of a problem with accuracy. As a woman, I especially like their willingness to explain issues and allow me to check out the parts and know what is being done. I appreciate the respect they show and their superb assistance with any work I have brought to them. I strongly recommend their business!
Took my car to Chevy progressive dealership to get my 2015 equinox fixed they told me it would be $2800 called these guys and they promised me they could do it cheaper and it costed me $1048 Quick service very nice guys they took great care of me. From now on we are only coming here. 10/10 recommend thank you so much !!!!
Well you upfront whats going on, fair prices, great customer service, and excellent work
Great care for both autos and clients. After shopping, my car wouldnt start. Called Hills & Dales and within a few minutes, someone was there and started my car. Instead of having me wait in their very nice lobby, he transferred my groceries to their van, took me home and carried my things in for me. Within a couple of hours, I had been called with a diagnosis, the car was fixed and back home again.My husband used their service for years and so do I. Highly recommended. Marty, you and your crew are great!
I had great customer service and they had a fair price for the labor. Although, I had brought wheel carriers from my BMW in to have the control arms and tie rods separated. They had separated all the arms from the hub as requested but they had not returned the non interchangeable washers that keep the arms pressed securely into the hub. I had requested all bolts and parts be returned to me and I did expect for these . Although they claim all makes and models, BMW owners may wanna stay away from major work here.
Its difficult to find a business who does what they say, say what they do and behave ethically. Been w/ Hills & Dales Auto Care for 2 appointments and my expectations have twice been exceeded. I paid what they quoted, what happened is what they told me would happen and I got my vehicle back when they said Id get it back. I moved to the area 4 years ago, so comforting I now have a garage I can trust. Last visit they accidentally damaged a tire moving the vehicle, Im a bit of a tire snob and was elated they replaced my tire with the exact same make & model. Stacks of thanks for doing good business!
I absolutely trust the guys at Hills & Dales auto. They keep my car in great condition without recommending unneeded repairs. A couple of times they told me what the manufacturer recommended and then volunteered what most of them would do, cutting out nonessentials. As a woman who admittedly does not know much about cars, I greatly appreciate that I can trust them. They are terrific!
My mom took her car there to get new brake pads and rotors. The engine is brand new the battery was just replaced. The back brakes were getting a little rough. So she needed rotors and pads on only the back brakes. Everything else was just fine. 2,000 dollars later!! They talked her into doing all the brakes (typical for most mechanic shops, I understand that) She took it home all the lights popped on. She thought they messed something up. They said oh its the alternator. They charged 700 bucks to replace an ALTERNATOR AND A BELT. Then they deleted the codes so the lights would go off. She took it home. Started it the next morning all the lights were back on. For some reason she took it back AGAIN. (3rd visit) They tried to then. To tell her it was an issue with the fuel filter and gas cap and made repairs without asking and was trying to charge another 650 dollars. She made them undo everything and they still charged her another 200 dollars doing what they did to make up for lost hours they were not asked to perform. They nickel and dimed her. She doesnt know cars and they knew it. I feel like she was robbed and a lot of other 4 stars on here. These 5 stars are friends and family I promise.
Marty the owner is super and Marty the manager is also great. Just an oil change this time, but Ive used H&D for many years. They never try to sell you things you dont need and warm you about items that need attention. They do a thorough check on every vehicle and give you a full rundown on it. Wouldnt think of taking my vehicles anywhere else.
Honest to a tee, affordable, and the best place in town to get your car fixed. I got a second opinion here that saved me 1,400.00 dollars. The tech actually said: your car is fine, and it will easily make it until your tech friend in Chicago can see it in a month. Such honesty deserves praise! They habe gotten my business ever since.
Great car show
Very helpful, friendly & informative staff. Very good work done on our vehicles & great prices. Definitely will return
Ive been to Hills and Dales auto more times than most car owners would wish to be at their mecanic over the years (less frequently now that I have a nicer car) and the experience has always been a positive one. Friendly and knowledgeable staff and quality guaranteed repairs that give me piece of mind when I drive off the lot. While its not the cheapest garage on the block, youll certainly know the professionalism youre getting if you choose to do business here. I will always recommend them.
I have been going here for more than a decade. They always make me feel like a valued customer. I never feel like they are trying to rip me off or add extra services that are not needed. In fact, if they find something I wasnt expecting during a service call, they will give me an estimate and let me know if its something that should be done immediately or if it can wait until my next visit. Because I have an older car, sometimes they have to keep it overnight while waiting for delivery of parts they dont have in stock. They always offer me a loaner car or will take me home and pick me up when the car is ready. And if anything changes after the estimate is given, they update me so there are no surprises when I get the bill. I will continue to take my car here whenever it needs anything, from a simple oil change to a complex repair.
Hills & Dales Auto Care is a VERY WELL run 2-Location, service center; good people working there; well managed; had numerous hands on experience, @ both locations & would recommend them to anyone needing auto service and/or repair. TOM HOCH, Canton Ohio
My car stopped running...what was I to do? Called Hills and Dales Auto Care-they fixed the car the same day, called me with an estimate, and I was on my way again...thanks to the crew and Hills and Dales Auto. Want quality care at a fair price-Hills and Dales will take care of you. And, I am extremely particular about who works on my car!
Told them I needed new brakes. Dropped my car off and they immediately offered me a ride back to my office. The gentlemen that took me back to my office was super nice and the courtesy shuttle vehicle was very clean. They called me right back and told me to save my money and that my car didn’t need anything. Pretty honest if you ask me. Didn’t even charge me a penny. I’ll be back!!
Best mechanic shop I have been to. I drove from NY to Ohio and my exhaust flex pipe cracked from fatigue and the brutal amount of salt that is used during NY winter days. This place was very clean... and I mean very clean. No oil spots or anything on the floor. If they said this shop is also a car show room, I would have believed it. I was greeted by Ken at the front desk was very helpful by giving me the best price. The factory down pipe cost 715 before taxes. But a cheap yet reliable solution was to weld in a new flex pipe. He was very informative and was able to answer all my questions. This shop isnt one of those half ass get the job done and your out. Mike was the one that worked on my car and from what I see, every mechanic in there were friendly and thorough with their work. For example Mike checked my whole exhaust system to make sure there wont be any potential cracks or leaks. He touched up all the welds on my exhaust and got me new gaskets. Ive been to many exhaust shops + welding places, but Mike won the professional weld award in my book. Again very thorough. Its safe to say I was treated as family rather than just another customer. Customers car were treated as if it were their own. So no worries, its safe to go about your day while you car is in the shop, knowing your car is in good hands with all ASE certified technicians/mechanics. If any repairs or work that needs to be done next time im in Ohio, I would definitely return to this shop without second guessing. My overall experience were more than satisfactory.
I had my check engine light come on and with only one day off I went to see Ed. He graciously squeezed me in, got it diagnosed and repaired in no time. I was so grateful, I will be going back for any future repair/maintenance needs for my car.
Hills and Dales Auto Care is a great place to take your vehicle when its not feeling well or not working its best! Marty Long and his team of dedicated Specialists can have you back on the road, in some cases the same day. Fair pricing, and just a great working group of individuals, keeping your vehicle in tip top condition...Stop in when you need great car care. Hills and Dales Auto Care located at 4500 Hills and Dales Road NW, in Canton.
Marty and his folks are really great; price competitive and the turnaround time is quick. Ive taken my vehicles here for about 10 years and have always had a good experience.
I read the reviews from others on here and as I have told people before - you get what you pay for! Yes, HD Auto Care is not the cheapest place in town to take your car, but they are the BEST, at least in my opinion. I have always had wonderful service from them. Their technicians are always pleasant and answer all of my questions. Their service is not only friendly, but fast. I hardly ever wait, plus you never need an appointment. Im sorry other people may have had issues with this shop, but I think they are worth the extra buck or too, and I will continue to take my vehicles there.
Ive taken vehicles to them over the years. Theyve always diagnosed and fixed the problem on the first try. Theyre not the cheapest but theyve provided excellent quality. Theyre every bit as good as a dealership but cheaper. There are cheaper shops around who dont charge a diagnostic fee, Ive used several of them, but you have to check them out carefully. Theyre exceptionally good with vehicle inspections. I paid around $50 and they found about $500 worth of work done that the used car dealer agreed to fix for free.
These guys are honest, fair, and get the job done right the first time.They are very trustworthy and dont try and sell you unnecessary work just to increase the bill.They are always helpful and are all extremely nice guys.AAAAAAA+++++++ experience with Hills and Dales Auto every time I am there.
Extremely professional and courtesy staff. Mr Long is truly a caring business owner. As a former employee, I can say that he will stop at nothing to make sure the customers needs are met. Also a very good employer to work for
Hills and Dales Auto is by far the most HONEST and professional garage I have ever been too! They take the time to explain the problems and repairs needed to you vehicle AND their prices are VERY reasonable!! Great staff...very friendly!
This auto shop is amazing at the least. I had a small issue for them to fix on a busy Saturday and they had my car ready to go in just over 90 minutes! Every other shop quoted me 2 days wait. Highly recommended!
Had my oil changed and I need air filters. They showed them to me and i agreed that they need changed . All this done in a timely manner. Will be back.
I just came from this place. Far away from my home mechanic in Chicago, a local chain repair place down the road quoted me a dire 2K in repairs. I got a call from Hills & Dales who said: come pick up your car. These repairs are not yet necessary, and you can easily visit your guy back home and get them done. Save your money. He didnt even charge me for the diagnostic. Now THAT is what I call a rare breath of honesty. I will bring my next repair here and only here. Thanks guysQ
Hi, About 8 Months ago I brought in my Jetta for problems with my transmission not shifting well into its top gear they told me I needed a transmission rebuild they told quoted me just under 3,000 for my 2001 VW Jetta. I went to Exact Car Care also on Hills and Dales for a quote on the rebuild they not only quoted me (over facebook I might add) a few hundred less for the work. Even better when I bought the car in Charlie told me I didnt need a rebuild after all and he fixed it for free with an additive he told me it was low on fluid. Which was just changed by Hills and dales a month earlier. Go figure. Thank you for reading have a great day.
Hills and Dales Autocare always provides a top tier experience. They are fair, honest and you feel you not only got a great value but they are here to help you and work with you. They always stand behind their work ensuring its done right.
Had car towed there. Owner said all he did was check the dipstick and there was no oil in engine. Never moved the car from the spot the tow truck driver left it. Was told that the engine had seized up due to me letting the oil run dry (had had an oil change 5 months ago). $6,000 to fix. I called a friend who works on cars and asked him what I should be paying to replace the engine. He said “you should be paying nothing. That problem is a known problem in your car. There is a recall on that engine. Hyandai is replacing it for free”. Called a dealership and they confirmed the free repair. How did my friend who tinkers on cars know this off the top of his head, and the “expert” mechanic who owns the shop not know this? Also was charged $55 for diagnostics. Wait...didn’t he say all he did was check the dipstick? Not impressed...won’t be back.
THANK YOU TO DUANE STOREY, DON and TEAM! It is hard to find the honesty and care that took place yesterday! We were helped on the smallest thing that could have been sold to us for hundreds of dollars.I recommend Hills & Dales Auto Care to anybody! :)
Have known Marty for about 40 years, and I always try to get my service done at his facility. His staff is always showing professional courtesy, and service is top-notch!
A great place to have your Car/tuck fixes right the first time. Not the cheapest but NOT the most expensive either... Loaner cars are a big plus!!!
Marty,I really appreciated your phone call today and what you did! I will see you again when the car needs serviced. Again, Thank You! I will continue to recommend Hills Dales Auto.Kathy Watterson
My family have been taking our cars to Hills and Dales Auto for years. We will not takes or cars any where else. We are very happy with the service.
Great customer service they got me in for service in a very timely pace while preforming an excellent job. Thank you Hills & Dales
They got me in and out super quick and even had a loaner vehicle that I could use at short notice. Very friendly staff, kept me updated through the whole process!!!
Great service. Amazing staff. Trustworthy. Treat you like family. Genuinely concerned. And super friendly. Definitely take some stress off of you during a stressful situation.
We have been taking our cars here for years. The service is always great and the prices are good.
Absolutely love them.. Very friendly staff , honest , reasonable. I highly recommend them
Great food, great prices, great service and my orders always right!
Terrible customer service, they did not diagnose the problem for my car just told me “what it could be” and “they do not care if they work on my car or not”
I cant return to this business. Charging 100 to be seen is to much. Ive heard that prices have increased. There are other places in town that dont charge to be seen and are cheaper
I have always had excellent service .Marty runs a very good shop .I will always take my vehicles there.
They do good work theyre fast and efficient for sure and in a convenient location next to the walmart off 62 but a bit pricy.
They are great...installed battery in a half hour...and I was a last minute job...
Kenny was great, I have had him work on my, and my mothers cars for years. Honest and stand up guy!
Love the crew here, they always take extra special care of my cars!
Great customer service, knowledgeable & honest staff! We always take our cars here.
Wonderful! Finally found someone I can trust! Very nice and professional and fair prices!
Service and staff were excellent. Helped along the way stayed in touch kept me updated and were honest.
Great experience, clean, friendly and quick. Fair prices too.
I had a great experience dealing with Martin and his mechanics at the North side location.
Great service. Marty and his employees are kind and look out for their customers.
The only place I trust to work on my vehicles.
Always have a positive experience here. They are quick and very professional
Friendly
Best place to take your vehicle period!! They do it all from A to Z
Honest, reasonable and always interested in providing you with the right answers! Highly recommend!
Best Auto Care in Stark County Ohio!!
I was surprised,,at how many cars there were at Hills and Dales,, cruise in,,,
Great service. Quick service and excellent staff.
Good prices. Great service.
Pretty high priced but will get you going
Great service and great team!
Honest work and fast, Marty is a good guy
Great experience!
Wonderful job on my car
Great service here.
The people here are helpful and kind
Very professional and knowledgeable
Best place in tow
Quick in out service
Fantastic service!!!
Great service!
The guys are the best.
Good people
Dont go here
Total reviews rating 4.5
90 Reviews for Hills & Dales Auto Care 2023:
Review №1
2022-03-18Dont you hate it when your vehicle doesnt start? Thats the position I was in this morning. The towing company brought my truck here (cause it was the closest facility) and boy Im impressed! The fixed me up in a jiffy and even ruled out a more costly repair! Highly recommend!
Review №2
2022-06-13They did a brake job on my kids car. And replace all four CALIPERS. Total bill was 1800$. They took full advantage of young people. Its not standard practice to change all your calipers with each brake change. You only change them when they are bad . Usually its only ONE. THIS IS A TEIF OF A BUSINESS. HARD TELLING HOW MANY MORE YOUNG PEOPLE OR OKDER WOMEN THEY HAVE SCAMEEED. My kids only went there because I sent them in the past. Save your money for elsewhere more honest .
Review №3
2022-07-12BROUGHT MY CAR IN FOR PROBLEM IDLING TOO HIGH. $2700 LATER, ONE TOW BACK TO THEIR SHOP DUE TOPOWER STEERING PART FAILURE THE PROBLEM IS STILL NOT FIXED. NO APOLOGY...WAS TOLD MY CAR IS FINE. ITS WORSE THAN WHEN I BROUGHT IT IN...I FEEL SO SCAMMED..I CALL AGAIN TO LET THEM KNOW. THE GUY SAYS I CAN BRING IT IN , IN A WEEK ...$2700 AND ITS RUNNING WORSE. NO THANKS..I WAS TOTALLY SCAMMED!!
Review №4
2022-03-21Prices are always the highest of any where I call. Got the work done for half the price they quoted both times Ive called. I wont waste my time calling again
Review №5
2022-03-23They do good work at a fair price. Will continue to have my VW serviced here.
Review №6
2021-09-11The original estimate they gave me over the phone for a brake job was $200 less than my dealership. Once they took a look at my car the estimate jumped to more than $300 MORE than my dealership. They also tried to add on things like windshield wipers which clearly arent part of the braking system. I wont be going back. The only up side of the experience was the friendliness of the staff.
Review №7
2022-06-22Nice place, good people..Theyre fair and do excellent work.
Review №8
2021-04-16I recently purchased a new 2020 Hyundai Santa Fe off the dealers lot. Unfortunately, it did not have a trailer hitch which I need for hauling our bikes and the occasional towing of small trailers. Ive used Marty and Hills & Dales Auto for routine oil changes and tire rotations so I had no hesitation going to him - versus the OEM - for the installation. As usual, I wasnt disappointed. A quality job, done when promised!
Review №9
2022-01-12Complete waste. Battery kept dying so I took it in and they had it three days and couldn’t give me a straight answer and finally admitted they can’t find the problem. So they changed the battery, and 4 days later the battery is still dying. I will never recommend this place.
Review №10
2021-11-02Great place to have your car checked out and repaired. Staff are friendly and professional and competent! I would definitely use this auto repair shop again.