Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (164)
Aisles for tools are for associates only. They have them chained off. You have to look from the end of the Aisle and hopefully you have good eye site to see the prices. So basically you are labeled as a thief and are not allowed to browse. Ace is high priced but also carries some great deals on tools but you cant get to them to buy them.
Friendly staff and customer service. Had what we needed. Quick check out. No problems
Super friendly and helpful staff, super clean, and they had what I couldnt find at the big stores.
Woman working front register during our visit was amazing. Very knowledgeable about her store and what the customers need. So friendly
Friendly, helpful staff. Always a good experience
Top notch service and very helpful. Thanks Roger and Tom.
Young sales clerk needs to learn better customer service skills. Makes me wonder why people like that are in this field to begin with. Never will go back
In todays world of online retailers and big box stores, Ace Hardware stands out above all others. They still believe in Customer Service. Pricing was right in line with the local big box retailers and Ace has a better selection than some. They have an amazing, knowledgeable staff there to assist you. Cant say that about the big guys... I will definitely be going to Ace in the future for all my hardware needs.
I am so glad we have this ACE Hardware store. They provide a level of service the big box stores can’t match, and they have the best products at good prices. I get the same great service regardless of whether I am buying a $1 bolt or a $1,000 grill. Fan for life!
Great place. Had what I needed. Clean and organized.
Great selection of everything you need for home repair
The place to go very knowledgeable about everything and how to do things. Dont go to Wells if you need some information cuz no one there knows anything. Go to the hardware store get personal help.
Great customer service and very friendly.
Very, very helpful. Forget Lowes, or Home Depot. Go to a place that can: give you help you need, & want. And they are very glad to give that. If they dont have it, they on the computer seeing if one of their other stores have it in stock, or ordering what you need. LOVE IT !!!! SERVICE IS ALIVE THERE!!!!
Excellent service and a good selection of materials. Roger was very helpful and made it so the job could go quickly and easily. Will definitely be back.
Needed a tool to rethread metal to match a bolt I had. The guy asked me what I was looking for right away and walked me through finding clean bolts, washers, and the thread cutter I needed. He also provided some extra tips and advice. It worked perfectly, and saved my project! Awesome job.
This is Mrs Carr, not David. I went into Ace Hardware in Heath Ohio 30 min before closing time. There was an older gentleman who helped me. He is an asset to Ace. He went over and beyond helping me. He carried out the heavy items for me. Customer service at its finest. Then thanked me for coming! That is definitely my new go to hardware store. You won me over! Thank you for all your help.
Super Clean and Well organized Store. Very helpful staff that was able to help with questions. Pricing could be better-
This place has one of the best service oriented employees ever
The friendliest and most accommodating employees! This was the 1st time Ive shopped here but I will definitely be back!
I bought 3 bags of mulch..they put it in the car for me
Always find what I am looking for. Super helpful staff. Competitive prices.
Well stocked. Staff is helpful.
Ive visited this store twice now and both times where satisfactory. Each time I visited, it was for some small projects around the house.The staff is friendly and the store is just the right size. You dont feel overwhelmed, plus you dont have to walk 1000 miles to find an item and then have to turn around and walk another 1000 miles just to get to the check out. Which is great if you only need to grab a few things or if time is of the essence.
Easily the nicest ace hardware I have ever been too. The people were phenomenally helpful and without me asking already had stuff that I had called and asked about ready to pick up incase I came to get it.
Prices are a little high but they have everything and a friendly staff.
Love the free popcorn and courteous, informed staff plus wide variety of inventory. Staff always so helpful with fast checkout and carryout.
Love this Heath Ace Store, very friendly staff, welcome right when you enter the store, but dont crowd you. Carried out all my 20lb bags of bird seed to my car without me having to ask. This store is definitely my go too now.
Went in to buy paint for cornhole boards I was manufacturing and the paint department guys were very helpful.
I called because i had lost the key to my car, and i got one from my dealership so i can go make a copy. called here and she got rude with me, and i got rude back. she ended up saying that if my key wasn’t cut or had a chip in it she couldn’t help me and hung up. very rude.
Nice people, very convenient.
Good service and good associates. The grill was delivered in 30 minutes of the purchase. The delivery person attached the propane tank and gave instructions to start and stop the grill.
You guys are the bomb! Above & beyond the best customer service in the area! You have gained a new customer who will keep coming back! I appreciate the help and super service you provided to me. Keep up the great work! Great prices too!
Great store great helpful staff!!
I love this little small town hardware store! I needed a very specific type of screw, so I just walked in and showed it to them. Someone was very friendly walked me back and showed me exactly where the part was. I will definitely be back!
The employees are all extremely friendly, professional, knowledgeable, and helpful. Very clean and organized store.
Good experience, the salesman was very helpful. Would recommend to others. But I wouldnt go there if I was desperate for overpriced cream treats.🍦😅
Freaking AWESOME customer service helped carry out my items....greeted me the second I walked in the door.. very helpful & knowledgeable
Great service. Great products.
Always a fan of Ace Hardware and their selection of Craftman tools and many other various items in the store. Staff is always very helpful with answering questions and getting what you need. This is a very easy location to get in and out of.
Very organized and wonderful customer service. Never once had to ask for a thing. They cater to you like youre a movie star!
I went to Ace to get a key made for my 2001 car,the young who waited on me said it was a chip key,definitely NOT,and that it would be $89.00!I said that it was NOT a chip key,turned around and walked out.Went to Lowes and had one made for$2.85!
Ace Hardware in Heath is the go to place for any household needs! Dan and Josh were both very helpful. Thanks again.-Proud Ace Customer
Very helpful staff. Nice orderly clean store. Prices are competitive with the big box stores. Give it a try, I think you will be happy.
The staff had great smiles, and were very knowledgeable about their services. I will recommend this company to others.
Very helpful staff. No looking around to find an employee to help here! Good selection for a smaller hardware store. Very clean and well maintained.
Excellent customer service- very friendly staff!
Always helpful and knowledgeable
Staff was available and asked us if we needed help finding anything which was nice. Nice new store.
Friendliest service! We prefer this store over the big, box stores!
Their staff is very friendly and helpful, and everything they sell is of great quality.
Just like the add says helpful hardware place Got a bunch of copies of some keys made. In and out in less than 10 minutes. Great guys!
First time in the store.The people were very friendly and helpful as well.I can see myself going back in the future!
The staff was very friendly and answered my questions for me while I was there getting a gift card for my dad for Fathers day .
Very friendly staff the young men offered twice to help me take my things to my car the older lady running the register on the hand kinda frustrated me she asked if my 4 year old son was autistic I though that was very rude to just ask someone if there child had Autism I think maybe because he didn’t talk he is very shy even if he was just don’t just ask someone something like that I walked out of there very offended.
Store was clean and well stocked. Prices were a little higher than Tru Value, my normal hardware store. But a much bigger selection here.
Always very friendly and willing to help. so much quantity so neat looking for the size store it is, so happy they moved to Heath Ohio
The most friendly staff I have ever encountered at a hardware store!
Awesome service, they helped find the problem and fix it right away
Super helpful, pleasant, and reasonably priced.
Great products and service. They carry everything hardware and can answer your questions.
They had what we wanted.
When I need assistance Ima project, I shop here. Always someone around to help
Great place and friendly people
Always so nice and Helpful!
This is My store. I love the staff here. Everything is available. Very friendly and easy going.
I only needed a power drill, and the staff was very attentive and helped me find everything I needed. Extremely friendly :)
Excellent but doesnt carry a lot of craftsmen hand tools.... theres not a lot of places that do any more now in 2020.... 😭😝. !!!!!!!!! Its very sad a century or more company.... Now all but gone. 😭😝!!!!!!
The staff were very friendly and helpful. The store is really nice and has a good selection.
Great found nice pack of window shrink insulation kit with more plastic than most at cheeper price!
Great service. No long wait to check like big box stores. Plenty available help.
Nice store. Didnt have what I was shopping for. However, directed me where I could purchase the item.
Best small hardware in the area. Staff friendly and helpful always. And....everyone wears a mask! Bravo!
Great customer service. Stop by and see how helpful everyone is there. You wont be disappointed.
Once again, Ace had the items in stock!
Awesome staff, very helpful and friendly. Place is easy to navigate which makes finding things a breeze.
Staff was very helpful , parking was very good compared to the big box stores ,Great selection of tools also
Great place to shop.. competitive prices. Support local businesses.
Workers very helpful
My experience at Ace was good. The staff was wonderful and helpful. Very polite and courteous!
Had what needed, showed me where it was. Great knowledgeable staff!!! Friendly to boot!
This store is packed with all kinds of things from paint to your new grill. And everything in between.
Coin batteries for the weather station. 8 for $2...! Deal...!
Great customer service! Very eager to assist you find anything you need.
Great experience. Very helpful employees and owner. :-)
Staff is friendly. Way less busy than Lowes.
Nice, neighborhood hardware store. Save yourself the trip to the big box store and give these guys a try.
They were very helpful courteous and knowledgeable I will come back
They are very helpful with their comers. And welcome you 2 ace Hardware
Ace Hardware is my favorite hardware store to go to! The employees are always so helpful and friendly!
Great Customer Service Every Time!
What draws me here is the ease of going in and someone helping me to find what I am looking for.
It may be small but I guarantee you will find what youre looking for.
Very pleasant staff. Helped with everything I asked
Store is very nice, people are super helpful.
Got a key cut in 10 minutes,,exceptional
Well stocked store,had what we needed with cheerful service.
Had everything I needed great customer service
Very friendly and helpful staff.
Very friendly and helpful. Super nice people.
Always a helpful, knowledgeable staff.
Great place, Super customer service!
Fair prices great service
Great service ,excellent selection and prices
Great store you can find any of your hardware needs!!!!
Great staff and very easy to get in and out
Excellent help and service from brook.
Great employees and great experience at this store
Great people.willing to help you....keep it up ACE.
Ordered by phone,picked up curbside couldnt of went smoother, WHOOSH
Staff is knowledgeable and very helpful
Had what I needed and was able to get in and out quickly.
A great place to buy just about anything you need
Great hardware store and employees are very helpful.
Have those special pieces you need. Quick service.
Great customer service!
They had what I needed, great staf.
In and out for some nuts and bolts awesome service
Clean and well stocked nice employees
Nice store for those little home projects.
Nice selection and helpful staff
Very friendly and helpful!
Great store stocked very well
Great help from kind folks.
Suoer clean super friendly and helpful 🖤
Great staff and products!
Very helpful and kind.
Great folks here! Knowledgeable and helpful!
They had a little bit of everything in hardware, and then some..
Great, people there, very helpful. Thank you.
Great service and quality.
Because there bad people who steal from people
Friendly fast a knowledgeable people
Always has what Im looking for
In stocks and very efficient.
Always helpful.
Friendly knowledgeable people
Wonderful, i will be back often!
This is a nice hardware store
Staff are friendly and prompt
Clean and great deals
Friendly and knowledgeable people.
Everything I needed they had!
Everyone was very helpful!
Very friendly staff
VERY helpful!
Good customer service
Very helpful
Great service
Great employees
Very helpful
Had what I needed.
Ace is the place!!!
Stihl dealer
4.7 (164 comments)
Review №1
2022-06-19I stopped in on a whim having no idea if they would have what I needed (parts for my grill). The gentleman that helped me was awesome. Searched in the back to try and find my part. Even gave me a great price. The part didn’t work but I was so impressed. The store has great selection, is super clean and the staff is awesome. My new go-to hardware store!
Review №2
2022-05-25This place is pretty nice. They have a little bit of everything and usually have what you want at a reasonable price. I recommend checking them out for all of your hardware store needs.
Review №3
2022-06-16The service here cant be beat. People there are so helpful and friendly. Really has that small town hardware store feel. Thanks for all your help
Review №4
2022-05-02Bought a grill. They were very helpful. They assisted me putting it in my truck. Took about 5mins. Fast, Efficient, and friendly employees. Cant be beat.
Review №5
2022-05-17Was met at the door by someone asking if they could help me. Stated I was picking something up I had ordered. Took me straight to the desk and located it. Everyone was friendly.
Review №6
2022-02-28Great location, a bit awkward to get in, go in by MCD or you have to look around back if you go in mall sign by sonic. The staff us always very helpful and carry out salt for me to my van! Prices are pretty good too
Review №7
2022-03-16I went for a generator and they were helpful and had several in stock
Review №8
2022-06-28Staff was friendly and very helpful in assisting me in what I was looking for.
Review №9
2022-04-06I was just in the parking lot for the food truck that day but it looks like a really good store and Im planning on going inside if I ever need help because its about asking for advice in this store.
Review №10
2022-03-26We had a key fob made for our car and they had great service but sometimes it can be busy since its a smaller business