Heath Ace Hardware in Heath
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Heath, Licking County, Ohio, US
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Health and safety
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Site: http://www.acehardware.com/store...
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:8AM–6PM
- Sunday:9AM–5PM
Aisles for tools are for associates only. They have them chained off. You have to look from the end of the Aisle and hopefully you have good eye site to see the prices. So basically you are labeled as a thief and are not allowed to browse. Ace is high priced but also carries some great deals on tools but you cant get to them to buy them.
In todays world of online retailers and big box stores, Ace Hardware stands out above all others. They still believe in Customer Service. Pricing was right in line with the local big box retailers and Ace has a better selection than some. They have an amazing, knowledgeable staff there to assist you. Cant say that about the big guys... I will definitely be going to Ace in the future for all my hardware needs.
Very, very helpful. Forget Lowes, or Home Depot. Go to a place that can: give you help you need, & want. And they are very glad to give that. If they dont have it, they on the computer seeing if one of their other stores have it in stock, or ordering what you need. LOVE IT !!!! SERVICE IS ALIVE THERE!!!!
Needed a tool to rethread metal to match a bolt I had. The guy asked me what I was looking for right away and walked me through finding clean bolts, washers, and the thread cutter I needed. He also provided some extra tips and advice. It worked perfectly, and saved my project! Awesome job.
This is Mrs Carr, not David. I went into Ace Hardware in Heath Ohio 30 min before closing time. There was an older gentleman who helped me. He is an asset to Ace. He went over and beyond helping me. He carried out the heavy items for me. Customer service at its finest. Then thanked me for coming! That is definitely my new go to hardware store. You won me over! Thank you for all your help.
Ive visited this store twice now and both times where satisfactory. Each time I visited, it was for some small projects around the house.The staff is friendly and the store is just the right size. You dont feel overwhelmed, plus you dont have to walk 1000 miles to find an item and then have to turn around and walk another 1000 miles just to get to the check out. Which is great if you only need to grab a few things or if time is of the essence.
I called because i had lost the key to my car, and i got one from my dealership so i can go make a copy. called here and she got rude with me, and i got rude back. she ended up saying that if my key wasn’t cut or had a chip in it she couldn’t help me and hung up. very rude.
Very friendly staff the young men offered twice to help me take my things to my car the older lady running the register on the hand kinda frustrated me she asked if my 4 year old son was autistic I though that was very rude to just ask someone if there child had Autism I think maybe because he didn’t talk he is very shy even if he was just don’t just ask someone something like that I walked out of there very offended.
Total reviews rating 4.7
164 Reviews for Heath Ace Hardware 2023:
Review №1
2022-06-19I stopped in on a whim having no idea if they would have what I needed (parts for my grill). The gentleman that helped me was awesome. Searched in the back to try and find my part. Even gave me a great price. The part didn’t work but I was so impressed. The store has great selection, is super clean and the staff is awesome. My new go-to hardware store!
Review №2
2022-05-25This place is pretty nice. They have a little bit of everything and usually have what you want at a reasonable price. I recommend checking them out for all of your hardware store needs.
Review №3
2022-06-16The service here cant be beat. People there are so helpful and friendly. Really has that small town hardware store feel. Thanks for all your help
Review №4
2022-05-02Bought a grill. They were very helpful. They assisted me putting it in my truck. Took about 5mins. Fast, Efficient, and friendly employees. Cant be beat.
Review №5
2022-05-17Was met at the door by someone asking if they could help me. Stated I was picking something up I had ordered. Took me straight to the desk and located it. Everyone was friendly.
Review №6
2022-02-28Great location, a bit awkward to get in, go in by MCD or you have to look around back if you go in mall sign by sonic. The staff us always very helpful and carry out salt for me to my van! Prices are pretty good too
Review №7
2022-03-16I went for a generator and they were helpful and had several in stock
Review №8
2022-06-28Staff was friendly and very helpful in assisting me in what I was looking for.
Review №9
2022-04-06I was just in the parking lot for the food truck that day but it looks like a really good store and Im planning on going inside if I ever need help because its about asking for advice in this store.
Review №10
2022-03-26We had a key fob made for our car and they had great service but sometimes it can be busy since its a smaller business