In-store pick-up
Yes
Harbor Freight Tools in Medina
Categories
Location on the map
Medina, Medina County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Service guarantee
Yes
Planning
Quick visit
Yes
Phone: +1 330-721-9837
Site: https://go.harborfreight.com/sto...
Site: https://go.harborfreight.com/sto...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–6PM
Harbor Freight Tools in other cities:
Comments (199)
Nice, big, clean place. Friendly staff. Highly recommend
Show check out speed. Four people working at just one register and the slowest one was the only one working.
Everyone treats you like you are important, from the time you enter the store and when you leave. Being a Woman I felt uncomfortable at first with the mindset that this was known as a Male like facility (being tools) I have been treated wonderful and I am comfortable shopping at Harbor Freight and WILL visit again. ☺
Great prices unfortunately none of it is American made
Good store to get cheap tools
Customer service was great, and very helpful.
Wasn’t going to share this experience but I’m pretty sure I’m certain what I saw. Went in to buy a 4 ton jack some Icon socket sets with my two year old boy. By the time I actually decided on everything I needed about 2 - 3 different men followed me around the store from aisle to aisle. Not sure if they stereotyped me or thought I was going to steal something or I’m imagining this, but I’m 44 years old and this isn’t the first time I’ve seen this in my life, just never from the Medina Harbor Freight store. Sad.
Alot of tools and at a cheap price
I was in Harbor Freight a couple days ago looking for an item and this nice young lady came and asked if I needed help. She was so thoughtful and understanding. I believe her name was Cristina. Every time I go to Harbor Freight everyone there is ready to help. The quality of the products that I have purchased have been great.
Great place to get tools for cheap
Nothing special here, it has what you would expect, friendly staff
Helpful staff organized. All around good retail business.
I bought a new Diamondback tile saw Wednesday. Put it together and started cutting tile Friday. The motor started sparking inside the the housing and shut down after 30 min. I called HF to see what my options were and was told to bring it back for an exchange. Took it in this morning and exchanged with no problems. Wish it had worked but am pleased at how easy it was to exchange. 👍
I love Harbor Freight! You can find good tools at reasonable prices. Its also more convenient than going to the big stores. You can run in and out. No frills just good stuff.
Typical suburban storefront of this popular discount tool chain. No surprises good or bad. Store is seldom crowded, clean & well kept. Easy parking. Dont forget to bring coupons from website or ad flyer. Location somewhat hidden back in plaza behind OReilly Auto Parts so watch for sign if youve never been here before.
Went there to get small tool stocking stuffers inexpensive items for an upcoming Christmas gathering. They had a large selection of items for $5 and under from which to choose. In addition I was able to use one of the coupons plus it automatically took off a 20% discount on one item from an additional coupon so it was nice to know that you could use more than one coupon on a visit. Theyre ITC program which you pay almost $30 a year for seems a bit much but if you buy a lot of tools I guess it could be beneficial. Sales staff was very friendly the store was clean and well laid-out and prices were well-marked.
Customer service from both the store manager another teller were beyond rude. Simple questions got nasty responses for no reason. Idk if Ron or Stephanie were both having bad days but thats not my concern. My concern is to be treated like a paying customer no matter what kind of day these people are having. My wife and i were there to return a welder and swap it out for another since she received bad advice the first time she was there. Next time ill go to a different location. I dont recommend this store at all. Too bad zero stars is not an option.
HF has an amazing assortment of tools. For a person with the need of an inexpensive tool that will get the job done, HF is a good choice.
The sales associates are always helpful. This trip someone asked what I needed and he asked if I was putting in a range hood. I was amazed he knew exactly what project we were doing. He said hes been doing this a while and is pretty good at guessing.
Parking: ok but somewhat crowded. Accessibility: a little lacking. People: mostly helpful but seems understaffed. Product quality: weak but hey, what dya expect for the price! Product availability: the item I was looking to purchase (and had coupon for ) was out of stock.....bummer. but I got one at Tractor Supply instead.
Love this store! If you need a tool and know enough to know you dont always need name brand. They got it and for a really reasonable price. Might not be Dewalt or Porter Cable! But it works! Love these places!
I am pleased with the assortment of very usable cordless power tools. Way below the price of widely available brands and still functional and comfortable to use.
HF, Medina, Ohio: Id only been to this store twice. Dennis cashed me out both times and both times there were errors on my register receipt (coupon discounts were not applied). I just recently returned to the store to get the problems fixed and the manager gave me a hard time. He said that the coupons were expired, that they dont last forever. Well, they werent expired when I handed them to his cashier. He also wondered why it took me so long to return to the store to get it fixed. Other than the fact that I dont live that close, why should it matter? I shouldnt have had to return at all. On this third trip to HF, the cashier was Olivia. She was very friendly and helpful. Promote her. She understands customer service.
As per usual, Harbor Freight had a specially priced set of tools with a case which I wanted as a birthday gift for my 17 yr. old grandson-a great starter set and something useful not needing batteries. The other premiums are always fun items for me as a reward for shopping in either HF store near me-both clean, orderly and with helpful employees.
Great place I always use the coupons and leave with more tools, and freebies. This is a great low priced top quality store and will save you a ton of money instead of buying most named brand tools.
I came to buy a tool chest, and they had signage saying all colors were in stock, so I took a ticket to the front only to find the color I wanted was out of stock. Luckily another color was available, but they should have had their signs correct.
Used to love the place, but they got me with a gimmick coupon a few weeks ago. 25% off one item, so I went in with the intention of getting a large rolling tool chest. Coupon didnt apply. Small print said pretty much nothing applied. I ordered the chest anyway. Two weeks later, I get called that its in. I borrow a truck, went to get it and was told its not there, but there will be more on the next shipment, next week. Id have given one star, but had good dealings in the past. Will update this later and we will see if the stars go up or down. Place seems like its becoming one of those stores that tries to scam you every which way, and I hope thats not the case. But I honestly think my tool box came in because they called me, then another customer wanted one and mine was there so they sold it to him
Very frustrating. Drove 25 min from Wadsworth to Medina store. Apparently only one employee in the entire store. He tried to help but could not leave register. After several attempts to find what I came for, I found they were out of stock......but dont worry, Theres a truck coming tomorrow. Well, I doubt I will drive another 25 min one way to see if the truck magically brings what I need.
Totally enjoyed this store, got my 11 cable ties, free flashlight, a few select items I needed. Very happy with this store and items they provide. Very curious at check out.
Very clean, very organized store. Quick in and out. Easy to find what youre looking for, not like the big box stores you can get lost in. Good selection of what youre looking for.
I love Harbor Freight, just about every tool and hardware item is offered. Very clean and well organized.
I love this place. They have so many different tools to fit ones budget. You would think some of these tools wouldnt last long, but they do. Just remember, a tool will only work and last as long ast it is used as intended.
Good place for odds and ends for cheap price, but they need to work on customer service! I walked up to a register after a clerk (Dennis) just finished with a customer I had 5 items and the clerk (Dennis) immediately said Im on break. (Its not what he said its how he said it) I thought he was kidding at first but he wasnt. I cant believe he couldnt ring me out before he clocked out... Which he did after I walked away. I later delt with clerk named annette she was polite and friendly.
If youre looking for inexpensive tools this is the place. The Pittsburgh Pro has a lifetime warranty. Returns are easy. They still need to update their system to automatically accept Huntington debit cards as credit.
Ran into the store. Nice man helped us find what we needed..BUT the cashier was another story..he seemed like he was slamming stuff..NO mask hanging around his neck doesnt help...I believe his name was Dennis..
Clean store and well stocked. Good selection of products. Had exactly the item I needed.
Great selection of just about every type of tool that you could want. For basic tool and accessory needs, this place is tough to beat. Start your search here before going to the big box stores and youll save a lot of money!
Great tools good pricesGood friendly people.
Spacious parking lot, the store practices social distancing. My mobile coupon was accepted. Clean, fast and friendly. Store was stocked with merchandise I went in for.
Shopped here many times. Found out about a safety recall for trailer tires so I called the store to inquire about replacements per the notice on the website. The manager was insistent about needing a notice sent from corporate and would not help me because I did not have this notice. She did give me the 800 number to corporate which I called and talked to a rep. The rep assured me that as long as the tires matched the recall that I did not need any paperwork that would have been sent from corporate. I called the store in Sheffield and was told to bring in the tires and as long as they matched the recall that they would swap them out. If this wasnt for a safety recall I wouldnt have written this but the response from the Medina store was not correct or appropriate. Not sure Ill be going back there again.
Nice store for discounted prices ...lots of tools to choose from
This location is well stocked and clean. The parking lot can be a challenge, not their fault. My only complaint is slow service for checkout, either no one available or longer lines.
Went in to buy a safe. It was placed close to the incorrect price tag so it was $50.00 more than I thought. After being told about the extended warranty which I declined I was told I could not use the coupon I had.
All employees are very helpful and kind every time I shop here. Ronald in particular today went above and beyond, excellent customer service!
I just left Harbor Freight in Medina. I purchased some brackets and a small carpenters square. I had my 2 year old son with me in one arm and the few items in the other. The cashier made a comment about having to organize (ALL MY ITEMS) because I set them in a pile. Then they answered the store phone. Instead of putting them on hold until my transaction was done they proceeded to answer questions about tools. Unfortunately this person cannot multitask, instead they pointed at what they wanted me to do. Now that I paid for my items they left to go figure out what the person on the phone was asking about. Leaving all my items on the counter. Having my toddler in one arm I collected my things with my free hand trying not to drop anything on the way to my car. I guess it was rude of me to expect someone to provide me with adequate customer service and put my things in a bag. You can pass this on to your marketing department... Harbor Freight.... the only thing low quality is our screwdriver sets and customer service!
I really like Harbor Freight!! I found exactly what I needed, and the price is very good, and I will buy again!!
Decent place for low priced tools (they do have some really cheap stuff that I wouldnt buy to be wrenching on for tough jobs) but theres a plethora of different stuff so you can do stuff.
Great prices would be nice if they would put out coupons for the tool cabinets because you cant use the 20% or 25% off ones any boxes or side boxes
Always a bad place for me and probably other people also. Go in for one thing and leave with more than planned. Always get a free flashlight. Nephew loves them, sister in law hates them, double bonus. LoL. Staff always friendly and helpful. Supervisors go above and beyond to make anything wrong right at this one.
Website is a joke!!!! You can only search for coupon related merchandise on phone app. They just want to get you in the store and not be able to comparison shop. Will NOT deal with this deceptive company again.
Can be a bit hard to find what youre looking for sometimes. Even harder to find an employee on the floor to help. But theres a large variety at a good price.
Very helpful and pleasant the only thing I didnt like is you can not buy floor models other then that its a thumbs up
Great tool store! Friendly staff, good management. Its a fun, clean place to shop for things you didnt know you needed.
Had sale items in stock. Walked in abs got exactly what I came for. Good social distancing. Overall good experience
Great service and exceptionally knowledgeable associates. I highly recommend going to harbor freight. Its one of the last good stores where service and manners are out above everything
Good selection of reasonablely priced tools. Staff very helpful. Coupons make it even better!
Careful what you get here.Some stuff is greatSome stuff not do greatDont buy 4 1/2 cutting wheels they fly apart, and are very dangerous!
First time I visired this store, they have so much to choose from. Great place
Some things are a super great deal, some you get what you pay for. Staff is helpful and they have a good selection of a wide variety of tools.
Managed to save quite a bit on almost every item i bought because of the many coupons they sent me via email and in a paper sale flyer. Do-it-yourselfers paradise.
Great going in to see a wide selection of discounted tools. Plenty of deals and coupons to help you save money.
Clean neat and organized yes everything is cheap but theres just nobody around to ask for help unless you want to bother the cashier
I love going to harbor freight they always have a tool I need when Im in a jam and always good priced not the best quality but worth the price
Helpful associates, good prices.
Great products. Clean friendly. Wonderful store.
Great place if youre not looking for name brand items. Good prices and great customer service.
Spent a hour looking at tool boxes only to find out they were out of stock when we checked out not very happy they really need to remove tickets on out of stock items...
Great place to get decent quality tools for a good price. Im there all the time, its my toy store
I cant get enough of this place. I remember when it was only in Parma, and it was so crowded. This is how I like it. Close to me and efficent.
I love having this store in my county
Always love.going here. always find something u need. great prices on tools.that dont need to be heavy duty
A good place for reasonably priced tools, but you have to be careful what you buy from them, some things are good, and some things are real junk!
Cheap tools at a cheap price. You get what you pay for.
Very friendly and helpful staff here! It shows they take pride in their knowledge and cleanliness of the store.
My first time there and I absolutely loved it. They had everything that I needed and more.
Great prices. Nice tool selection. Does not carry name brand products.
Drove 20 miles to get a TV mount advertised for 39.99 but ended up paying list because the sale price wasnt in their book but if I wanted to drive another 40 miles, I could get it Friday for 34.99 film flat Shell games
Harbor Freight Id awesome. Really good tools at a great price.
They did not have there advertised o n sale items in the store.
Inexpensive place. Quality isnt usually too bad but you get what you pay for. I love this place. Very friendly and helpful staff.
I stop for one item and take home several. Great coupons! Plenty of parking and easy to get too.
Got all kinds of tools and their hand tools are guaranteed for life ,and affordable.
Nice store lots of special tools will shop there alot more
I have not been able to find anything that did not do the job and the next job. For 30 years I have only had great tools from Harbor freight. Thanks
Busy decent size keep your receipt they will treat you well
Good store, can typically find what your looking for and prices are great.
Found what I needed, saw lots of things I wanted. Prices are reasonable and the service friendly.
Fix your sign on your door if youre going to close early. It says closes at 8 p.m. your doors were locked at 7:40.
Always good to shop here.
Have a day old socket set. Rusted out from the damp air in my heated garage according to them. Instead of exchanging or giving a refund I was told to either keep the item or accept a gift card for 60% of the price I had paid at 330 pm yesterday
Its A clean store
Love this store! Great selection, fantastic prices, friendly and helpful staff.
Went there on a whim that they might have what I needed, and they had exactly what I needed. Great place, lot of useful tools and equipment for projects.
We shop here all the tine always have what we need and love coupons
Walked into a very clean store an went down random isle an boom there was what I was looking for thanks to cashier my purchase was a sale item ,money saved an very polite ill be back for sure
Excellent people work here. Great customer service. Would recommend. HF app fun to use too...
Great place to go to get the items you need.
This place has great prices on many different things!
Easy to find the right tool at a great price.
Good deal on tools. Not the best quality items, but will usually get the job done.
Personel are very helpful. Great prices but what do you want for the quality.
Love getting a 25% off coupon plus the free item makes a good gift
Friendly staff, products are alright. Some subpar
Someday I will tell others why I like this business. It has something to do with all the lubricant
Fantastic..i go to harbor freight at least 4 times per month...they always have what i want...
Convenient Location...Laid-Out well...Good Selection of Tools...Good Prices
Nice prices on a large selection of tools....priced to NOT break you or the bank.
Great deals as usual. Used 20% off coupon in the app.
Great place for cheap tools & bits& pieces needed around the house..
I wish I had more time to spend there. It has so much to look at. Its a really great place.
Good prices. Good selection.
Excellent assortment of tools! At a great price
Its a tool lovers dream store, and prices are very good.
Friendly service, right price
Cool place for tools and things any guy needs to fix or make projects!
Harbor Freight has everything you want but dont need. They also have everything you need if you need it.
Great nice and clean but worker lady did not have mask on
Great place for when you need something that dosent have to be commercial use quality
Excellent store and service, with tremendous values!
Typical Harbor freight
Smells like toxic rubber and plastic from China. Would love to test some of the things they sell for damaging chemicals.
Its a great store....very frustrating trying to redeem discounts.
Merchandise is great but the employees are mean spirited and unhelpful.
Love this store. Great tools for home projects.
They have great quality tools
My absolute all time favorite store!!! I could die there and be in heaven!
Very helpful and nice tools for the price.
Cheap tools. They work but not great quality
Great place for anything to fix something & even cool camping stuff too!
Love this place the customer service is lousy
Another great Harbor freight. The Medina and Olmsted ones are the nicest.
Husbands favorite store he is like a kid in a candy store there
Guess its ok ... only went to grab my bf a item and his free gift.. 🙄
Always find something I need for a project, or a tool, always reasonable prices.
Staff could of been more friendly
Cant beat their prices on tools. Very complete selection.
Great priced prosumer tools.
Always find more than I need!
Always friendly nice people well stocked store
Good prices, nice tools.
Service was good. Good selection of tools
Good products and price with coupons
They treat you like absolute garbage when you try to return stuff. Very unprofessional management.
Out of hand trucks. I have to go to another store
If you work in a shop or with your hands this place is for you!Phil ZultnerLawn & Land Maintenance LLC
Love the deals!! Good customer service too!
Hubby loves shopping here for toys.
China tools at China prices. Win-Win. Wu-Tang 2020!!!!
Found right tools for the job, great employ and costumer inter actions
Great deals on tools for the backyard mechanic.
I guess u cant use a 20% off coupon on everything in the store ! News to me
Well stocked. Still a Harbor Freight. You get what you pay for.
Wide selection of tools with competitive prices
Selection isnt very great found staff unfriendly
Good inexpensive tools. I would go back.
Its the best place to get free tools
First time in..staff very nice and helpful
Stopped for a gift card in and out super easy
I can always find something I can use here.
If your looking for cheap tools to get you through the job then this is the place for you.
Can always find what you need at an affordable price!
Its harbor freight how can.you go wrong
Great ! Deals. But they didnt have what I wanted.
Best place for tools and gadgets at unbeatable prices
Great place
Very clean, helpful, and pleasant!
Always a good experience, love that store,grunt grunt
Love this store. Lots of tools.
Went to get an ad item. It was in stock and got a free gift also.
My husband loves this place. Me too!
Its be Harbor freight, it is what it is. Always fun to look at stuff.
I bought a shop light but one of the bulbs was missing
Good for the type of store it is.
Was looking for something in the store employee was helpful
They were helpful and priced cheap!
Staff is always great. Store is clean as are the restrooms.
Clean store, nice employees and great prices.
Good prices, clean store, friendly employees
Good tools at affordable prices
They alway have such neat lil gadgets cheap
Great prices for basic tools
The finest made in China products, with American technical knowledge
Always has something I need!
You can find some real bargains but be careful of the quality of some items.
Decent tools good prices.
Large selection of tools and other items for home, garden and auto.
Great prices and fabulous service
Its harbor freight how could you not love em.
Price is Right and selection fabulous.
Total reviews rating 4.4
199 Reviews for Harbor Freight Tools 2023:
Review №1
2021-09-12Just went to Harbor Freight Tools to check out there new jump starter power packs. Still thinking whether to buy one or not. Harbor Freight Tools does have good products at reasonable prices and many other interesting items. Everything that I have ever bought from there has been good and nothing to complain about. The store is very clean with the smell of rubber in the air which I do not find offensive at all.
Review №2
2022-06-09Be aware of any powered anything at HF. The quality isnt very good and I think thats well known, but unfortunately you cant return anything to the store if it breaks, even if it breaks in the first 15 minutes of use and returned the same day. The best part is that the customer service number that youre supposed to call instead does not work and you get a recording that youve dialed an incorrect number!! Lucky for me, the supervisor there did give me a refund after I told him this. Thats the only reason for 4 stars.
Review №3
2022-04-19First they did away with their 20% off coupons and freebies with purchase. Then they bumped up quality of tools a partial notch but put prices at the same as the low end stuff at the big box stores. Add to that they insist on getting your personal information to make a purchase and require an ID to return products that are on recall.
Review №4
2022-03-26Went on just to look around. Staff was very helpful and knowledgeable. Knew where everything was that I ask for. Building was very clean and well organized. Made my purchase and was well please. Thank you. Good place to shop.
Review №5
2022-02-25We have an excellent Hrbor Freight here in Medina. The personnel are very friendly and helpful. They go above and beyond when youre trying to locate an item that may not be in their store at the time.
Review №6
2022-03-17Nice store, mostly friendly staff. Went in for a tool cart, none in stock. That seems to be the normal when I go in for a bigger item, not in stock.
Review №7
2022-06-16Do you enjoy quality cheap tools this is the place to go very friendly employees
Review №8
2021-10-12I found allot of stuff to buy my husband for Christmas 🎄. Larry the store manager was very helpful. He noticed my arms were full of stuff and without asking he went and got me a shopping cart. He also was helpful with any questions I had regarding the products in his store.
Review №9
2021-09-29Always something new and interesting to check out. Some of their novelty items are cool. Their tools may not be highly rated but Ive had a few things that have lasted 10 or more years.
Review №10
2022-06-23Pretty good tools at reasonable prices.