Upon arrival, we were greeted by Shawna who welcomed us with a smile. She was extremely courteous and went out of her way to ensure we had a positive experience. From calling our room to see if it was satisfactory to offering a to go box for breakfast since we didnt have time to sit down and eat, she was always offering ways to make our stay more enjoyable. What a pleasure to meet such a wonderful person.
Loved living there. Staff is so nice and went above and beyond to make my stay better and even shipped out my winter jacket, which i accidentally forgot in the room before checking out.Rooms were nice and were cleaned frequently. They even accommodated the cleaning during our stay ( while we were not in the room) which wasnt required due to covid time.Tobby, Jacob( if i am remembering the names right) and every other employee all were amazing in their service and courtesy.Breakfast serving ladies were so amazing, they even talked to my toddler daughter while i quickly grabbed food. Always asked if i need extra anything to feed my daughter. Wow!! Just amazing.Would definitely advice to stay there. Id always stay there whenever i visit the area. :)
Positive: The hotel was very quiet, clean, the staff was very friendly and the breakfast was better than others I¿ve had. Negative: The hotel was near the highway and easily accessible but it was further away from where I was hunting. Overall it was a nice hotel.
Very nice hotel. Very clean rooms and a nice breakfast. Lobby was nicely decorated for Christmas.Hamptons are my go to hotels whenever I travel. I have never had a bad experience at any of them.The Athens, Ohio staff was very friendly and helpful.
It was pretty good for a quick overnight stay. I arrived at about 5pm and left at 9am. The room was clean and fresh and the bed was comfortable. I didnt stick around for breakfast but it was offered. I did enjoy the coffee and cookies in the lobby.
Very clean and beautiful lobby area. Friendly staff at front desk. Nice drink bar and breakfast.
Okay. Nice big and clean room, decent breakfast with standard choices, nice employees both friendly and attentive are all the pluses of this Hampton Inn. The minuses are not too severe but they are these: pool was closed, the location is a little odd and really none of the features are outstanding or all that special. I think my favorite thing was the cookies 🍪 they made available in the afternoon.
Positive: Location and they are pet friendly. Negative: The elevator wasn¿t working.
This hotel definitely needs an update and a deep cleaning. The first room we checked into had beds that were rumpled and looked like someone had laid on them after the room was clean. The area around the tub/shower is need of repair. The hallways need a deep vacuum. The elevators need a deep clean. Definitely not what you would expect coming out of a pandemic. Definitely not up to typical Hampton Inn standards. On the plus side, customer service was great.
Hotel is next door to a popular sports bar. Many inconsiderate hotel patrons would return to their hotel rooms with much fanfare and loud cheers. The hotel rooms were poorly insulated against sound. I was disappointed.
Hotel is very clean. Very nice. Staff was friendly upon entering. Good breakfast. Nice pool/hot tub. Called for extra towels, the night staff explain to us she was the only person in the entire hotel for the night and there was no clean laundry. She said when laundry was done she would give us a call and we could go get them at the front. She seemed very overwhelmed on the phone and after she mentioned she was the only person in the entire hotel, I didnt feel so safe anymore. The air conditioner wasnt working right. The room stayed cool but because it kept shutting off we could hear every noise in the hallway and didnt get any sleep.
The hotel is in a good location near restaurants and retail. I wasnt entirely happy with our room (drab looking and didnt FEEL clean) and its location in the hotel. However, the free breakfast was good and the person who checked us in was very friendly which we appreciated. I also was chosen as the guest of the day and had an option to pick a free snack and drink from the Bodega, which was a nice treat.
Great clean room, staff was amazing and breakfast was delicious, would recommend!!
Good location, nearby to restaurants, nearby to several state parks, great community walking trail
Nice space, friendly staff, and good location (relative to Ohio U). Rooms were clean, nice, and comfy. Breakfast food could have been better though. Selection was of normal free breakfast fare of cheese or western omelets (eggs were tough), turkey sausage (tasted bad), potatoes (bland bit cooked through), muffins (really good), 2 options for self-made waffles (original and pumpkin spice flavor - both good), along with cereals and bread/bagel.
The staff was exceptionally friendly with the check in and check out process, an easy endeavor. The room was thoroughly cleaned and neat with all the amenities a guest needed. Overall, it was a pleasant and happy stay!
Room and overall facility were top notch. The staff were really backbone of there excellent service. Always smiling and always friendly. We really had a great stay.
Not properly cleaned, found hair in the bathroom sink and shower this is disgusting. Staying here for one night and they can’t probably clean the bathroom.
Staff is very friendly but attention to detail was really lacking! First thing I noticed was the orange mildew film on the bathroom doorway and the unclean bathtub! Not that it’s large enough for adult use if you wanted to soak, you’d be lucky to cover your upper thighs. I was not lucky. There’s a constant draining sound from the drain so not only do you lose water to the overflow prevention but the actual drain as well! Stops when you keep your foot on the plug but thats uncomfortable. The sink itself is very large but the faucet is on the tiniest little corner they could get it in so when you wash your hands water spills all over the countertop which is impractical. Additionally there was also a stink bug infestation in the stairway to upper levels but we only took one pass to know we didn’t want to do that again. There’s also no courtesy fan in the bathroom so be forewarned if you’re sharing a room. The walls are paper thin so not only can you hear every sigh that happens in the bathroom but also every single sound.
Positive: The hotel was very clean, and stuff was friendly. The decor and the room and lobby furnishings was modern, and comfortable. Negative: We stayed in a double queen room. The mattresses were extra firm, and did not allow for good sleep for either of the nights that we stayed. Also the pool was out of commission, due to an insect infestation. This was quite disappointing
It was a very pleasant experience. For the price paid, the facilities such as the business center and fitness center were up to par. Unfortunately I was not able to use the pool. The staff are absolutely delightful and a pleasure to interact with. Would stay again, and would recommend to anyone looking for accommodation that is not too pricey.
Wonderful experience. The room was very clean, updated, and comfortable. Front desk staff was kind and helpful. Keep up the good work!
Only thing good about this hotel is the toiletries. and it was not clean. Beds were extremely uncomfortable and sheets lacy and itchy. I would never stay here again. Front desk was more interested in hanging outside with guests instead of helping people at desk. Customer service agent in the morning was dressed like a guest cowboy hat and all. When I made a comment about him wearing a cowboy hat and not realizing he was the customer service agent he informed me that he isn’t supposed to be wearing his hat. Shows disrespect for his management and his job. Room rate didn’t reflect value, never will i stay at your hotel again.
Clean room and a comfy bed. Perfect for our needs for an overnight during a trip.
Nice rooms, good air conditioning, accommodating staff.
Simple rooms, not much in frills but the hot breakfast was really good. Prime rib chunks mixed in with well seasoned grilled potatoes and scrambled eggs. Cinnamon roll too along with fresh juice. Served up by a hostess. Also had to go bags on top of that if needed.
The floor in our entry and bath were sticky. I wiped it with a wet washcloth and it was black with dirt. I showed the front desk clerk-it was probably close to 9:30pm-she was shocked and said she would put a note in the folio. I said I was using their alcohol and my lysol wipes and cleaning all the surfaces in my room. She did not offer to send housekeeping to reclean, nor did they do so, as I left a spot on purpose to check later to see if anyone had come in. We were there 3 days. City was sold out or we would have left. There was dirt/makeup on the hairdryer I wiped down, too. Yuck. Covid times especially should be better than that, but, anytime???
Pool and hot tub not working was extremely disappointing. Everything regarding things the staff controlled were exceptional.
Great place to stay, comfortable, clean and the people were pleasant.
Very clean and nice staff. Mattresses were extra firm, which was very uncomfortable for our 3 night stay. Pool was also out due to a millipede problem, so that was another bust. 🥺
I had a great stay. My only complain was that the shower did not drain and I couldnt take a shower after a family member. The room was decent amd the staff was friendly. I would stay again.
Friendly staff. My son enjoyed the pool! Very clean rooms and the biggest most comfortable restroom I think Ive ever enjoyed in a small hotel. I will return.
Best place weve stayed at yet in Athens. Well appointed room and great breakfast.
Lady working the breakfast was very friendly and efficient; breakfast area was very clean and stocked well.Getting up the driveway was very challenging. We made it up with our snow setting for our front wheel drive SUV but there was a car that had slid 3/4 of the was down the driveway, sitting sideways across the driveway, when we first turned to go up it; due to snow and not having any salt or plowing.Walls were very thin - heard a lot of hallway noise and sounds from rooms over us and beside us.The toilet seat was tipsy, couldnt tighten; toilet tank ran more than it should. We did notify desk clerk at checkout. She was friendly and said she appreciated being told about bathroom issues.
This was my second stay here, I stayed here because the first time was great. There are closer hotels to where I am visiting but I had an amazing experience my first visit. This time, I had a dirty room. The bed looked like someone had slept in it. The toilet paper holder and towel hook were broken and spinning, the shower was dirty, there was a cobweb that spanned from the desk to the corner of the room. The staff was great.
Normally, Hampton Inn is my go to hotel. Although the employers were very polite, I was disappointed in this hotel. Loud guests throughout the night kept me up. The room was not cleaned properly. My main issue was hair on the floor and in the tub. Two plastic bags were on the side of the bed. One of the beds was messed up like someone was laying on it.
Great stay at the Athens OH Hampton Inn our overnight stop on a family road trip. The room was clean and fresh. The front desk was welcoming, professional and efficient, ensuring our stay was easy and relaxing.
Hotel was missing some of the expectations for a Hampton. Nothing that made it a bad experience (although the hot tub was out of order an we werent notified at check-in). Some of the missing expectations could be chalked up to Covid, but not all.
Just another hotel, nothing special about it. Decent overall.
This Hampton is in the top ten of all the hotels Ive ever visited. It was incredibly clean and quiet, with lots of attention to detail. The breakfast was by far the best Ive had in a hotel! The mattress and linens were also really nice. Great job, Athens!!
Great hotel. The rooms have been renovated and are very nice. The front desk staff was super kind and went out of her way to make us comfortable. We brought dinner from a local restaurant and she offered us water to have with our meal. The breakfast staff was also very friendly and complimentary.
I felt the staff, although somewhat limited over the holiday, was extremely pleasant and attempted to accommodate our every request and need.
Great hotel. Free breakfast is delicious.
Great place to stay. Never have had a problem with staff or service. Always attentive when you need them, but never nosey and pushy like most hotels. My family will definitely be staying here more often when we come in for the holidays.
Clean comfy beds and nice staff
Even in the wake of COVID and labor shortages Shawna and Rebecca at the front desk did a super job. We had a great stay. Clean rooms. Great coffee on tap.
Comfortable stay. They have the sanitizing down to a science. Pool is limited to 10 for a 2-hr block of time, just right. Breakfast suffers, though, with all the restrictions. Itll be much better when we can go back to fixing/selecting a bigger choice ourselves. Still its better than we expected with all the covid policies in place.
Very expensive,nice people though,good breakfast
The staff was very friendly and helpful. I enjoyed the room and the breakfast offerings. I recommend this hotel.
I have stayed at this hotel several times and it is always clean and inviting.The staff is so Welcoming and they make you feel like you have arrived HOME. I recommend to anyone staying in Athens.
They room was nice . stay was nice unroll the last night went swimming my sister left her shoes. Even though the worker was the next in there her shoes never made it to lost and found. So makes me feel like she stole them I had to buy her a new pair and really couldnt afford to.and when I talked to the manager all she said was sorry and the worker is still there
Clean, friendly service and decent breakfast for free
I stay here often for business in the area and all the Staff are great and friendly and go out of their way to make me feel welcome at what sometimes feels like my home away from home. Keep up the good work. Thank you!
The pool was closed due to millipede infestation for all of our stay. We were instructed to leave dirty towels and trash in the hall as no room service was provided. We had to go to front desk to ask for clean linens/ towels. One day for breakfast the only protein choice was egg.
Not likely to book this Hotel again. Housekeeping was terrible . I was there 8 days and no room service. I requested every other day room service. That didnt happen. More can be done for Breakfast. Other Hotels offer sealed items to reheat.
Doing a good job trying to protect guests from Covid. Sterilize and seal rooms. Breakfast is a set menu for now and simple and single serve but still good. Pool time is scheduled to limit number of people at one time. Jo helped us check in and was very friendly and informative. Very impressed. Will stay again with or without covid.
Very friendly and helpful staff. Clean and well maintained building and rooms. Got upgraded to a suite.
Staff was friendly, the grounds were very well kept & clean of trash. We were only there for an overnight stay, but this is the hotel we will use again, if we have the need to be in Athens.
I had no complaints, but they did make an error on my friends room...the type of room she asked for. All in all we had a good time and the breakfast lady was really nice. She always checked to make sure all was OK.
This was the first time I had stayed at this hotel because I normally stay at the OU Inn when I visit Athens. It was nice to have the option of breakfast in the morning. The hotel room was spacious and clean. The staff at the front desk was friendly. I enjoyed being able to walk to the farmers market on Saturday. Overall the experience was great.
Very clean and employees were very nice and courteous. Overall, a very nice hotel and good experience.
When we arrived front desk was very friendly and helpful we had a couple small things with our room front desk told housekeeping and our housekeeper Erica was amazing very friendly she went above and beyond for us brought some travel books back to our room took her time to talk with us about activities to do in the area was very grateful for her couldnt thank her enough :) ohhhh and let.me mention breakfast was amazing the ladies did a wonderful job love love love our stay :) A+++++ to this hotel
Hotel is in the middle of a much needed remodel as room was showing a lot of wear. Bathroom was wore and room had a small smell. Coffee pot was missing parts so wasnt able to use and keycard to room had to be reset as it wasnt working. Staff was friendly and hotel was clean but wore. The main road not owned by them is full of potholes so be ready for a rough ride. Hotel has a small store with food for sale but desk. A office center fitness room and has breakfast in the morning. Update 4/20/2019 The main road to here has been repaved. The rooms have been remodel and things are looking good here.
Great place with great rooms. The front desk was super nice and helpful. Young people full of happiness. I didnt get a chance to have breakfast, but it sounded great as well. There are some great places to eat in the same parking lot as well. Overall two thumbs up!
Korey and Ky provided us with the best customer service i’ve ever experienced at a hotel. The rooms were clean, beds comfortable, pool and hot tub were also clean! The continental breakfast was 5 star as well. We were really pleased with our stay, will be choosing a Hampton Inn in the future
Hotel rooms are quite nice, and the only staff person I spoke to was pleasant. But we requested 3 rooms including an accessible room. We did not get the rooms we expected, probably because the website is not great. And the rooms could not be separated more if we wanted, which we did not. Parking is a problem as well. So overall a disappointment.
As everyone was saying clean room, lobby and parking lot in front. Loved the breakfast choices. Now for some improvements needed. The one thing I am alone on in this rating section is the smell of mildew in the bathroom. It is always the shower curtain. Are they cleaned regularly and how often do they change them. They could wash them regularly too. Then comes the pool. My daughter in law saw long hair floating in it. There was a Bobby pin at the bottom and needed to be tended to. I was glad they made the pool separate from the hotel because it didnt permeate the hallways. Lastly, the back parking lot was littered with garbage and rocks had come out if the meridians. Maybe sending an employee back there regularly would also be nice.Otherwise I would recommend this hotel despite the negatives.
Very clean with friendly staff. But dont expect hot water. When questioned, front desk attendant told me that the lack of hot water was because everyone was waking up and showering.
Nice clean hotel. Good service. Hot breakfast is missing meat, other than that all is top notch.
Always a great place to stay when we come to athens
We came down here for Hocking College graduation and was not disappointed! The hotel room was very clean and smelled fresh. The bathroom was large. This may be one of the best hotels I have stayed in. The front desk woman was very nice and even let us check in a bit early. Breakfast was hot, delicious, and was fully stocked even closer to the closing time. Check out was a breeze. Also, the restaurant at the bottom of the hill was fantastic too. We will definitely stay here again if we come back to Athens!
Our room was 2 queen beds, very clean, very friendly staff. We used the pool. Enjoyed the free breakfast, coffee was available 24/7, as well as infused water. Entire hotel was immaculate
Great staff! Pretty descent breakfast! Room very clean. Having so much fun we booked another night. This is my second time here. Definitely would stay again!👍
Very comfortable and private rooms. Decent continental breakfast every morning. Highly recommended
Negative: Our room was over the front door. There was a speaker playing music but it did stop around 11:00. We could hear the front doors open and close.
No toilet paper when first entering roomToilet did not flushBlood stains on sofa mattressBreakfast items not properly stocked and stale itemsHad to ask for room items several times - not enough towels
I booked my reservation in the wrong town (Athens). It wasnt until I arrived that I realized my error.The hotel manager called and made reservations for me in the correct town. She waived the late cancellation fee.This is customer service as it should be.Many thanks to the Hampton Inn in Athens!
Extremely clean and very friendly/helpful staff. Good location on East state close to restaurants, the mall, and other stores. Even though it is on East state it feels a little more private because it is up a hill and not directly on the road.
I wish I could give a higher rating because the people were all very nice. Unfortunately, lack of cleanliness, ants, stained sheets, grayed towels and smudges on tabletops and dressers seems to be the norm here.
Great place. New clean rooms. The one hang up is the faucet in the bathroom. Desire to look cool its almost completely useless. Back right corner and to far back from bowl. Still recommend staying but washing hands, brushing teeth, or shaving youll be annoyed.
Super clean friendly and nice. Pool and hottub open one group per hour. Breakfast bar was open and nice service provided. We will stay here again on road trips.
This is a very beautiful hotel with spectacular views of the Hocking Hills. The staff is wonderful, especially Chazz, who goes out of his way to make your stay a fabulous one. The swimming pool is really fun and the hot tub is amazing! The beds are very very comfortable. The cleaning staff does a great job keeping the rooms nice, clean, and comfortable. My only complaint would be that the breakfast is not very good AT ALL. Other than that, very nice hotel. My go to spot when Im in Athens.
Nice hotel in Athens, conveniently located right off state street. Not the least expensive, but provides good value with comfortable beds and a quiet room.
Only stayed one night at this property, but enjoyed the extended hours of the pool. They had fresh baked Otis Spunkmeyer cookies which were delightful. Breakfast was nice and up to date with Hamptons standards. Just one complaint: We requested a late check out, but housekeeping tried to enter anyway. I would reccomend this hotel for anyone staying in the area.
Great hotel with a friendly staff!
I am a repeat customer of this hotel. Once again, the staff was very helpful. Room was great - plenty of electrical outlets, and the TV and Internet service worked well. Breakfast was free: no frills, but quite good. Its an easy walk/short drive to nearby restaurants and shopping.
Positive: Great staff, good breakfast! Rooms were comfy and bed was great.
Remodeled, clean, friendly staff. They handle issues at the front desk with a helpful attitude. One in our party had a room mechanical issue which was promptly managed. Breakfast area is clean and convenient. Many restaurants in walking distance.
Complimentary coffee, juice and snacks available all the time.
Problems with noise and faulty air conditioner caused relocation to different room to resolve the issue. Lack of follow through on credit of HHonors points to compensate for the problems encountered.
GREAT location to stay at to hit up the nearby Baileys Trail System! Recommend booking one of the two queen suites if youre planning on riding at Baileys as there is PLENTY of room for 4 bikes and 4 people in one of these rooms. I will say, if Baileys takes off like Moab trails theyll likely have to put in a bike storage room like they do out there! Breakfast was solid and fast (and felt pretty safe with all the COVID precautions). Recommend this place for sure!
The hotel grounds and the room both were extremely clean. Plenty of parking, easy check in, quiet rooms. Driveway up is a little steep but understandable given the geographic location. Entrance was a little tough to find but overall a very pleasant experience.
Staff is very friendly. Rooms are spacious and include both a microwave and mini fridge. Beds are soft and rooms are clean. Morning breakfast was likewise typical for hotels but well done with many options constantly being restocked.
Our room was big, clean, and very nice. The beds were very comfortable, and the breakfast was yummy. The staff were all sweet and kind. A very enjoyable stay.
Hampton Inn by Hilton in Athens Ohio has the worst customer service. While denying me service for not complying to wear a mask, 2 guests walk in without masks. I step outside to cancel my reservation with Priceline and 2 guests outside told me they didn’t wear their masks inside either. I walk back inside to let them know of my medical condition and I can not wear one. The rude woman asks if I wanted to see her manager. Meanwhile the maintenance guy is lying to me saying it’s a law in Ohio. General Manager Lindsay Barnett comes storming out of the door, yells at me to leave. She is steaming mad as I ask for a refund. Slams her card on the desk and tells me to leave. It’s a good think Priceline refunded my money. Horrible customer service. Very aggressive. Meanwhile people are swimming in the pool. Way to goHilton just lost my business. I’d hate to work under this manager!
Comfortable, clean, indoor pool and hot tub enjoyed by all! Staff were very friendly and accomodating.
Arrival experience was great at the hotel, the room was clean and neat. The staff were always super friendly and helpful. Free breakfast is always a great perk at a Hampton Inn.
Great Customer service. Clean room
Nice location near the university. Rooms were wvery clean and well kept. Gym was stocked with dumbbells and other equipment I dont typically see at a hotel. No complaints at all!
OK, but an older location and needs some overall upkeep. Landscaping way overgrown. The whole area of town could use a good cleaning.
Clean and modern. Nice breakfast: waffles from a waffle iron, some pastries, fresh fruit, a variety of yogurts, eggs (hard boiled and scrambled), cheese, bacon one morning and sausage gravy the next. One of our overhead lights burnt out overnight and they were prompt about fixing it when we called. We did run out of toilet paper, which was disappointing. We always had plenty of towels without having to call for more (most hotels we have to call for more towels because we have 4 ppl staying in the room, but there are only 3 towels). The tap water here is disgusting! And Im not usually picky. Its probably just the area, so be sure to bring your own bottled water. There is always coffee in the lobby and also hot water and tea bags. We stayed on the 3rd floor and the ice machine didnt work.
The only reason this is not a five star is because of the pool scheduling and the fact that the pool was very dirty. Otherwise, the staff were all fantastic and the room and hotel were very clean.
If the ice machine on our floor were working, it would be 5 stars, but Reno has to happen some time. Comfortable, clean and friendly, spacious bath, walk-in shower big enough for 4. Would recommend to a friend, and you can glimpse deer on the hillside out back. I’m sure we will be back..
Rooms were very well appointed and in excellent condition. We paid a little extra for a larger room with a couch and we were very pleased. Other motels in Athens leave a lot to be desired so beware when staying in the area.
Ants in the room, no option to change rooms, thorough cleaning the next day promised but not delivered. And watch out, room rates go up $100/night on Saturdays!!
Amazing hotel, the whirlpool suite had the largest whirlpool or of any Hampton Ive ever been too! Could probably fit 4 people in there. The room was also clean and the bathroom was great. Would definitely stay here again next time Im in Athens.
We stayed in this hotel on Saturday August 1st ....the staff was nice and very helpful. They allowed us to check in early before 3:00 and that was appreciated. We wonder now in hindsight if that was the best thing to do. There was gum stuck to the floor or (something that looked like gum) in front of the couch and the bathroom wasnt very clean. The bathtub didnt drain well and you could see mold or dirt whatever it was in he corners of the tub and on some tile and around the metal bar in the shower. That comes from not being cleaned correctly in awhile not just that one time. I wiped some of it off to see if it would come and it did. Other than that it wasnt a bad stay . For the staff alone I would recommend it
Very rude staff and not Biker friendly. Very rainy weather and would not allow my wife and I too park underneath the canopyNo other Hampton has ever not allowed us to park there. Im a Hilton Gold member and Im very upset.I had just checked and was told that the manager wanted us to move. I asked to talk too her and was told she had left for the day.I will never stay here again and will not recommend this hotel too anyone in our group of 300 members.
Accidentally booked for wrong date, front desk staff was very helpful to straighten things out. Hotel was clean, comfortable, and quiet. I would gladly stay here again.
Positive: Staff very friendly Negative: Not clean
Had a hard time getting my room key to work, needed to have it reset 6 times during my 2 night stay. The staff was very helpful in resolving my issue. Room was clean and breakfast was good.
Always a treat to stay. They really go put there way to make you feel welcomed.
My stay was very short here as I got in around 0200, but it appears to be one of the more modern Hampton Inns. Front desk staff were very friendly, and room was clean. Hotel is nicely situated on a hill, so it looks out over the outskirts of Athens. One nice thing about being in a College town, there are a dozen places that deliver well into the early morning
Very clean and very comfortable. We were on the 3rd floor and it was extremely quiet. Good breakfast with healthy choices including fresh sliced fruit including papaya.
As an avid business and leisure traveler, I had a very unpleasant and unprofessional experience at this location. Front desk staff and manager were extremely unprofessional, unaccomidating, and unhospitable.
Place was clean and rooms were good.not a bad price for a Hampton Inn. Ladies behind the desk did a great job and answered the questions about food for the night. Avoid the bar in Shades at all cost unless you are or have a locale. I would even suggest going to Texas Roadhouse before Shades.
Prices are reasonable, their breakfast is not continental, so on any given morning there are different choices. Rooms are well maintained, whirlpool in the room worked, and the service of the staff was really good.
This hotel ruined our weekend. Upon arrival, we changed into our bathing suits to use the pool. The pool was fine except there were ants crawling all around it.Afterwards, we went back into the room to use the jacuzzi tub. It was dirty, and there were a couple of lady bugs crawling around. I called the front desk. They said there were no other jacuzzi rooms available, there was no one to clean it for us, and they offered to drop off cleaning supplies. In exchange for us to clean our own room, they offered to refund our room stay. Later that night, we pulled out the sofa bed for our 3 year old to sleep in and saw mouse poop on the bed and someone elses clothes beneath it. So, our son shared the bed with us. I woke up a couple hours later scratching my arms and neck. I checked in the bathroom mirror to find big welts on my skin. I woke up my wife to show her. We searched the bed and found bed bugs. I put it in a Ziplock bag to show the front desk.They didnt seem too concerned. However, they did offer to switch our rooms, Hilton honors points, or a voucher for a free stay. I declined all and said we were leaving, and I wanted a refund. They said it would take 7-10 days since I pre-paid. I asked for trash bags for all of our things so I could seal them up. After I came back up our room, my wife had woken our 3 year old and found more bed bugs and ants. We sealed everything in trash bags, packed the car, and left around 11:00pm for our three hour drive home.
Checked in using the app. Did not get the room I wanted. TV went out so I had to unplugged it from the back for a few minutes. Shower floor squeaked really bad. Pool was not cleaned. Not worth the price. Id rather stay in my RV. Stay tuned for tomorrows breakfast.
High beds and low commodes were not good for a 52 older gal with knee problems. Poorly designed bath and bed.
Nice rooms, was literally just there overnight, but the accommodations were nice. The rooms and hotel seem fairly new and contemporary. The breakfast in the morning was also pretty good.
Absolutely gorgeous hotel! Very well maintained, very polite n wonderful staff!
Very quick polite checkin. REALLY Clean room. Quiet! Nice gym and indoor pool.Breakfast was good. ONe comment why are there no real dishes at the hotel Breakfast.I will stay here again.
Able to pay with cash, beautiful area, nice/clean room, amazing hot tub, and fantastic breakfast!
Clean and comfortable rooms
Besides the usual excellent service and accommodations, the staff at this Hampton Inn were incredibly accommodating when my son came down with a stomach bug. I asked for a late checkout because he was still sleeping. At the time, I wasnt sure if I could continue my cross country drive with him. We might have needed to extend our stay. The staff was as helpful as I could imagine. They granted the extension and then some. As we left, the manager and clerk both wished us fair travels and joined us in relief that our trip could continue.To elaborate a little, their breakfast is delicious (not the usual continental breakfast). They had a few real gems that made it excellent. There was greek yogurt and regular yogurt. They had american fries and bagel toppers which were half bagels with cheese and eggs on top (apparently freshly cooked too!) There was fresh fruit in addition to all the usuals-- waffles, cereal, oatmeal and juice.The room was very clean an comfortable. There is a pool (apparently very nice though I didnt use it) and an exercise room. All around a surprisingly good experience despite the bad circumstances.Cross posted on Yelp and Google.
Hotel was very clean and the room was nicely organized, comfortable, and clean! Staff was friendly and welcoming! Decent breakfast and sufficient parking to accommodate everyone!
Nice hotel, everything was clean and well maintained. Friendly staff and two restaurants to choose from practically in the same parking lot. Would definitely stay again when in the area.
Clean, comfortable and excellent breakfast. Love this Hampton Inn. We always stay here when we travel back to the Athens area. No complaints at all.
Had an electricity issue bc of a storm and lots of kids in the house. They were able to find us accomodations that were affordable and were extremely kind. If we find we are in need again, this is where we will be going.
Great breakfast...ok parking, rooms are up to date (except TV service)....However, my TV DID NOT work the entire night/day , and I left my tablet charger in my room and as of today (5 days later) no one has called me back and Ive called 4 times and spoke with several unprofessional ladies, with the exception of Chase, who expressed interest and hopefully will get my property back.I Will NOT be returning
Very nice hotel. Not on my route but since it was booked we stayed and were very happy with the staff an amenities at this hotel. King room was very clean and linen was crisp.
The rooms are very spacious and comfortable. Everything is very clean. The breakfast was filling. Staff were friendly and knowledgeable. I would definitely recommend Hampton Inn to anyone.
Bailed almost immediately. Planned to stay for 8 days, only stayed 1 night. TV didnt work properly but I had roku so I could watch something, but had to stream it over my phone and chromecast it because the internet so bad it kept setting of my security settings and no devices would allow me to connect because the security certs. were so bad! TV busted, Internet was terrible and the place is in dire need of a remodel (which is apparently happening this winter??). Maybe try it after the remodel in late 2018 but its a total S**t show today...
Wonderful annual stopping point on our final leg home. We know we will be treated always the same and we always look forward to all the smiles
Great visit....nice updated rooms.....nice breakfast. Staff pleasant...very clean
Love this hotel and the staff here. Its always clean and accommodating. Thank you for having such a great space for Athens and visitors of Athens.
My husband and I were looking for a hotel that supplied cribs because we have an infant daughter. We chose this one because it advertised that it provided baby cribs. Once we got to the hotel and checked in, we were told that they did not have cribs; despite the advertisement on their site and in the pamphlet in the hotel room stating they did. As an attempt to accommodate us, we were given a disgusting packnplay that was too low for our daughter to sleep in. My husband ended up going to walmart and buying a bassinet. My family and I will never stay at Hampton Inn ever again and I would not recommend it to anyone who has an infant child/children. You would be better off staying somewhere else.
Generally the experience I expected. I would have appreciated slightly wider sheets in the queen bed. One negative about the experience was that the pool we used looked like it needed to be cleaned.
My family loves staying at Hampton Inns. Hot breakfast and complimentary Wi-Fi is included for all guests. All the staff are friendly and helpful. The employee managing breakfast made a custom smores treat for a toddler as a special, surprise treat. There is always hot coffee and water available in the lobby for all guests. Also, before heading out for our day in Athens, the staff provided snacks sacks for us: an apple, breakfast bar, muffin snack, and bottle of water. The snack sack came in handy later that morning as our energy was waning. I enthusiastically recommend this Hampton Inn.
Great price, courteous staff, comfortable beds. My Hampton Inn experience is consistently a positive one. Would totally stay here the next time Im in town.
Elevator and ice machine are broken.
Friendly staff, spacious cleam room, handicap accessible swimming pool and great variety for breakfast. Just added smoothies and strawberry banana was excellent.
Stayed overnight and used meeting room. All wad good
Very friendly staff, great breakfast, and clean rooms. Would stay here again if in the area.
Great stay! The hotel was in the process of being renovated so if you are okay with some missing pieces and construction stuff in the parking lot, definitely worth it!
Clean room. Friendly check-in/out. Nice Complimentary breaskfast. Would definitely consider staying again if we are ever back in the area.
The service was good and the room was nice as well. My only complaints are the mattress are too soft and the shower was very low.
The front desk was very nice and helpful. Very clean and well maintained. My kids loved swimming in the pool.
Super Clean and Comfortable. Very visible and well thought out Covid Procedures. Extremely helpful and happy staff.
A great hotel! We stayed 2 nights and had a phenomenal experience!
Everything was great. My mom came down for OUs Moms weekend and the staff was very welcoming to her, as well as me. Everything was clean and the breakfast was very nice.
Service staff was friendly. Rooms were very clean. Pool is open until midnight which was GREAT for the Kids!
A very standard Hampton inn. Breakfast was fine. We were hoping for a shuttle service to downtown Athens but they did not offer that.
I only stayed over night, but I had a good experience there. The hotel staff was friendly and helpful, and the rooms were clean.
Staff was very friendly and the room was clean. It did smell funny but over all a wonderful experience.
Mold and mildew in shower. They now allow pets and a room had a dog innit that was barking at 2 am.
Nice quiet and clean room
Wonderful hotel. Clean, great staff and lovely interior.
Always a great place to stay. Friendly staff, clean rooms and working services.
I like everything about the Hampton and their new decor EXCEPT their cheapo plastic bath tubs. What they saved on the cost of REAL tubs will be spent several times over on cracked tile replacement!
This was a really nice Hampton Inn. The rooms were clean. The staff was friendly. If staying in Athens I would definitely recommend this hotel.
Great service, nice room. Good location, close to everything. Highly recommend!
I hated to travel but if you must this is the place to stay. The evening front desk made us feel welcome with her smile and great sense of humor.
I stayed Athens for a work trip in Wellston, OH. I have stayed at the Quality Inn in Jackson, OH in the past because it is closer to Wellston, but even though Athens is 40mins to Wellston vs the 10mins from Jackson, I think it is worth staying in Athens for the increase in quality and food options. This hotel was a great place to stay and I enjoyed their indoor pool and hot tub. It is very close to a good selection of places to eat and/or grab a drink. I definitely plan on staying here again in the future.
Wonderful staff & excellent breakfast options. Bicycle path behind Lowes. Had a nice 1 night stay
TV didnt work, but they switched our room. Facilities are clean and well maintained, but the elevator is a bit scary.
Clean rooms, nice bathrooms. Theyre currently updating rooms, so it was a little noisy during the day, but they werent making noise at unreasonable hours.
Really nice hotel! The front desk workers were very friendly and helpful. Definitely a recommended stay
If you book the room with the whirlpool, be sure to call right away and make sure its available. We booked it 3 hours before arrival and it was occupied by the time we got there.
The front desk staff was great and very quick with check in. My only problem is the remodel. I do not like the new furniture.
A friend was in town for a few days an stayed there said the place was nice an they would stay there again
Great hotel, had a good stay. Only downside is the parking lot is kinda small and awkwardly laid out.
Its a Hampton Inn, in Athens Ohio so you know what youre getting into. But all the employees here were friendly and great.
Facility is good, and the folks working here are great. Walking distance from a few resturants, as well as a movie theater for longer stays. My go to place when traveling to Athens, OH
Great location, friendly staff & nice clean rooms
The rooms here were large !! It was extremely refreshing to not be cramped into a room !! Service is excellent!!!!
Always clean and well managed. Consistent in staff friendliness. A quiet location on the back side of East State Street. Away for the crowded college crowd.
Good Hampton Inn. Currently (06/03/2018) under renovation, but that hasnt impacted the stay (no extra noise, etc.). Sponsor of Nelsonville Music Festival!
The staff has been great, rooms clean and comfortable. The pool was appreciated.
Very clean hotel with an amazing staff. I can’t say enough about their hospitality Great stay well done Athens Ohio
Is very helpful and friendly staff
Very nice rooms .friendly people working there nice breakfast
Clean room, easy check-in, especially with the digital key. Friendly staff
Great great room. Friendly staff and nice pool. Very close to the highway and dining very close by.
Quiet, clean room with a great breakfast.
Staff is very accommodating in providing everything from blankets and towels to Band-Aids. Wonderful breakfast spread.
Nice room. Super friendly staff.
Stopped in for a second on an errand... Lobby and public areas were clean. Front desk staff was polite and helpful
Total reviews rating 4.3
199 Reviews for Hampton Inn Athens 2023:
Review №1
2022-06-06We moved from Athens year and a half ago so we are back to visit family and friends. This was recommended by another relative who has stayed here, he said so much better then the Holiday Inn here in town.Check in was very fast and the young lady who checked us in was very sweet. Found out another lady behind the counter was a distant relative of my husbands. Room are quite and beds are very comfortable. We will always use Hampton Inns here and other locations as we travel.
Review №2
2022-04-05Positive: Location near OU. Plenty of parking. Fresh fruit provided in lobby. Hand sanitizers at elevator. Carpets clean. Beds comfortable. Negative: Bathroom sink didn¿t drain, shower water pressure was low, the bathroom sink was not clean, the previous persons soap bar and dirty soap dish was still there. Pillows were just okay.
Review №3
2022-05-09Shawna was so warm and welcoming! From the moment I arrived I felt valued and she was extremely courteous! She was so genuine and was professional. She was engaging and you really have a great team. Breakfast workers were also very kind. The housekeeping team. Top notch! Even the man who was mopping. He mopped half of the floor so you could walk in and out on dry floor and then did the other half. But Shawna- she stole the show! You got lucky with so wonderful people!
Review №4
2022-03-04We enjoyed our stay here. The hotel was clean, reception was helpful and professional, and the breakfast was a great start of the day with plenty of fresh coffee.While we didnt need them I noticed some bagged breakfast food for the folks in a hurry to go. Nice touch-
Review №5
2022-05-05Positive: The hotel is clean. Staff was friendly and helpful. Negative: I slept fine but my husband said he was kept awake by someone coughing all night. So wall may be too thin if you are a light sleeper.
Review №6
2022-05-26I love this place.Ive stayed at quite a few hotels, Ive always just figured being unpleasant was typical of hotel staff, but the folks here have been nothing but awesome. Ive spent about 2 weeks in total here and not only is it clean and comfortable (the only time I have willingly used hotel blankets and not felt icky afterwards) but everyone I have spoken to is pleasant, friendly, and considerate. Comfortable and clean beds, a wonderfully chilly AC that doesnt freeze up, good wifi - basically, if I owned a hotel I would absolutely want it to be like this one.I have a cat with me everywhere I go, hes scared of strangers so hotel houskeepers stress him out - but the woman who came to clean the room here was very understanding and careful not to startle him when I mentioned it and it was a lot easier on him. People being understanding about something thing like that is incredibly meaningful to me, its not something people HAVE to do but its done anyways just because theyre decent people. So I definitely like the people who work here, they really do deserve some recognition.So if I need a hotel in Athens in the future, this is absolutely my first choice.
Review №7
2022-04-06First of all, the staff was very friendly and understanding during both my stays. But other guests were unfortunately loud and disrespectful. There were many large parties yelling in the halls, running in the halls, and slamming doors until past midnight.And there was a leash-less dog that tried to run into our room. I am allergic to dog saliva, and this was a horrible experience for me and my father. I let the staff member at the desk know, but theres not too much staff can do about these things after the fact.Athens is the halfway point of the 800 mile drive to my folks, and we have always stayed at the Holiday Inn Express at this exit. Based on reviews, we decided to try Hampton Inn for once. Never again. The halls were dirty and the rooms looked like they had a bad makeover: poor paint job, torn blinds, cheap Ikea-like furniture, stains on the bedding, stains on the chairs, scratchy towels, lady bugs in the room, poorly designed bathrooms with oddly placed faucet that sprayed water everywhere and no place to hang a hand towel for easy access. Its on a busy street, but unlike the HIE, theres nothing in walking distance. The only restaurant nearby is a college bar that even a hotel staff member didnt highly recommend. If you need food, you will have to drive out, and its a busy entrance. There are lots of options about a mile down the street though.Thank you to the kind staff who listened to our concerns, but I will never stay at this location again.
Review №8
2022-05-10The staff here were all friendly. Each one at the front desk made sure to greet you coming or going into the hotel. The hotel lobby was clean. The room has a microwave and refrigerator. There is also an indoor pool, hot tub, business center, fitness center, and breakfast. I would have liked some bacon and cheese grits. Lol! The items for breakfast they offer are very good choices and a great variety. This hotel is near alot of restaurants. Wal mart and kroger are not far in walking or driving distance. I enjoyed my stay at this location.
Review №9
2022-05-22Tucked into the hill with very clean rooms, warm pool and pet friendly! The staff is so helpful and quick to assist.
Review №10
2022-06-28Stayed here for a wedding in Athens. The location was perfect for our needs. The hotel staff is very pleasant