Very happy with our stay at the Hampton. The front desk staff was very helpful, courteous, and professional. The rooms were spotless clean and the hotel was well maintained. Even with health restrictions, they still managed to have a reasonable breakfast and provided coffee and hot water for tea all day long. Great location (restaurants and places for incidentals very near by), great service. Will definitively keep coming back here when in the area.
It was a nice place. My two boys and I stayed here while on our way to visit family. The only negative comment is their water (showers & such) are greasy feeling. But the place is clean, nice gym & pool &great breakfast.
Second time staying in a Hampton and both times have superseded my stays with Marriott. Clean rooms, allowed us to check in early, and I love the free water bottles that Hampton offers. Edie (check-in staff) was the nicest person. Large TV in the room was great. We enjoyed the pool but were disappointed that the hotel no longer has a hot tub (something we always look for), as it’s been tiled over. A little pricey overall but you get what you pay for. I looked into nearby hotels that were $20-40 less and the reviews were horrifying. I’ll happily pay a little more for a clean, comfortable room with extra friendly staff and a great breakfast. So far Hampton Inn has been a winner for me; they won me over from Marriott.
We so enjoyed our stay here! The hotel is very clean and quiet. We also loved the holiday decor & delicious breakfast. The reviews are true. This place is excellent.
Clean room. Enjoyed the extra space with the suite. In room fridge would not get cold, but didnt have time to address with staff. Would book again.
Hotel was clean and well maintained like all Hampton Inns. My only disappointment was the unavailability of the breakfast buffet on one day of my stay. The signs posted throughout the hotel said that the breakfast buffet was unavailable due to staffing shortages. I understand that Hampton is experiencing the same staffing issues as almost all service businesses, but if an expected amenity is not available the nightly rate should have been adjusted accordingly.
I stayed here for multiple nights after my car broke down during a cross country drive, and I felt lucky, because it was the best hotel I stayed in for my whole journey. The rooms were clean, they had 24 hour coffee and tea service, a nice gym with good equipment, and the hotel staff were super helpful. They even helped me to plug in my car so I could make it to the dealership to get it serviced. The general manager was very professional and friendly. The cleaners are clearly working really hard as well, I saw them hustling from room to cart to get the rooms ready, as the hotel was sold out multiple nights I was there. I never expect much of hotel breakfasts, but they had the standard fare of cereal, juice, etc. I would recommend going to the great grocery store down the street and using the fridge in your room if you want to have something a little fancier / healthier. Overall A+
Previous stays at this hotel have been fine but this stay had issues - no full breakfast 3 of 5 nights (just a paper bag with a couple of breakfast bars, water and maybe a piece of fruit). The full breakfast was fine the days it happened. We were told by a staff member that she would credit $10 for each of the days with no breakfast but that never happened - why is this automatic?We also requested housekeeping once during our stay but it never happened - no explanation from the hotel, no apology, no effort to take care of it.Did have noise from the room above one night that sounded like kids running around.Overall the room was fine but the service was lacking. If the hotel cant provide all the services due to staffing shortages, shouldnt the rooms be discounted?
Stayed here several times over the years. Staff is always pleasant and the rooms are always clean.It wasnt until I stayed at a fancy NYC hotel that I realized how far ahead of the curve the Ashland hotel is.It allows you to plugin your own devices into the TV. My twin room had 2 computer desks and a microwave/mini fridge. It also has plenty of USB charging ports around the night stand.My favorite feature was the slide out drawer for device charging.
The lady at the front desk was so helpful getting our rooms close to each other. She did inform us the pool was not available but that was not a problem for us.The room were very clean and tidy, the bathroom was quite large and the shower was great.Comfortable stay but as mentioned by another revivor we could hear the guest upstairs walking around, we took our shoes off!
Do NOT book via chain application, the hotel here will not acknowledge your reservation via the application and will charge you their FULL check in rate, which anyone who stays at hotels knows is their highest rate. These people are swindlers.
Super clean. 24/7 snacks and wine if inclined! Great real breakfast! Super nights sleep!
Had a great nights sleep in a king bed after a long drive in a very nice room would definitely recommend,and its close to Grandpas Cheese Barn.
Ladies at checkin were awesome! Our room was extremely clean and well decorated.
They went above and beyond by helping wedding party guests get checked in early. Staff was super friendly.
Staff was friendly, attentive & helpful. Beds were very, very comfortable & room was clean. Room amenities were great compared to other chains at a similar star rating/price. There was even an embossed seal on the toilet paper role that added a touch of hospitality while also adding to the sanitized feel of the room.I liked that the parking lot was well lit as we arrived at night and the way breakfast was served. Breakfast was one hot entree with supplemental cold options, served to you. The biscuits & gravy was good and it was much preferred to have one good hot option then a lot of mediocre food. Although, I am sure it is more work for the staff, I appreciated one person serving items. It was much more appealing than everyone serving themselves from a cleanliness perspective.We were offered a water bottle on our way out and that was one of the most curtious gestures I have recieved in all of my hotel stays. Needless to say, the second night of our trip we stayed at another hotel. The stay was adequate, but did not compare to the service & quality of our first night @ the Hampton Inn :)
Apart from one concierge everyone was very nice and helpful in this hotel, room was clean, breakfast was good
Don’t recommend working here! Lydia lies to your face and changes the schedule whenever she pleases without notifying anyone.
I stay here 4 times a year. The staff is great. Room is always clean. Breakfast is a plus.
We stayed for Inkcarseration. When we first got there we were about 20 minutes early, so we had to wait. Front desk was very kind. However ended up having to wait until 3:30 for a room when check in was at 3. Front desk stated that a house keeper had left early, and had left 16 rooms for the other house keepers. Once our room was available on a floor we did not request we went ahead and accepted the room. Once we got the room in the shower on the wall was black mold in the grout, the telephone cord had food on it, mildew was present in the corners of the sliding doors, and inside the entertainment stand was a pair of childs socks. Through out the days we stayed every time we took a shower I never felt clean, I felt a residue on my skin that felt slimy not sure if its something they put in the water or what? The bed was super hard and could not sleep well at all. When we went to have our breakfast that they offered, another guest who was staying decided that they wanted to go back and grab five plates for their table. I also witnessed this same guest was by themselves. And I am not one to judge, however there was no food left for others and I felt the person who was preparing the food was unable to keep up due to that one guest. And I feel bad for the person who was making the food due to the demand caused by the guest. However as I had stated before the people working there are very friendly and very apologetic. But all in all I feel there is a lot of changes that need to be made. And I feel that the housekeeping manager should double check the rooms before giving them to guests. I feel my husband and I should have received some sort of a discount due to the conditions of our room and the fact of having to wait a half an hour just to get a room on a separate floor from what we requested.
Guest service very friendly! Hotel is super clean! The complimentary breakfast was FANTASTIC! Super clean and a great variety to choose from! The only reason why I gave it a 4 star is because we could hear the guest upstairs walking around.
Overall a clean, relatively new hotel. A little skimpy on room items like only 1 bar of soap to be used for sink and shower and limited plastic cups (only 1 in room or none) for water. We stayed 2 separate nights while heading to and back from our destination. Breakfast was available first trip and it was adequate. Btw, Dunkin Donuts is located just down the road. Second trip they provided to-go bags as they were short staffed and could not service the breakfast.
The woman at the front desk was very pleasant and went out of her way to give us options for a restaurant with outside seating. I told her we were not advised of the pool being out of service by Hilton booking. She was apologetic and advised they were having trouble getting the pool part needed during the pandemic. The hotel and room were very clean but, hours after being in our room we found black mold on the wall behind the curtains on either side of the air conditioner and called the front desk. We were given an upgraded room which was mold free and very clean.
Loved the king suite with jacuzzi! Deep tub and relaxing! Nice continental breakfast!
Absolutely the best people to work with for your stay, thank you Miss Becca and staff❤️
Polite, courteous staff greeted us promptly and found us a room at a comparable, fair rate despite not having a reservation. They gave a good local food recommendation! The room was very clean and spacious. The bathroom felt luxurious and had plenty of space for toiletries and enjoying hot water with good water pressure (its softer water, so use less soap if youre used to hard water). The grab and go breakfast had several options and was filling. The bed was comfortable and had several soft, fluffy pillows. Checking out was simple, though we did discover that we couldnt use the complementary wifi because they misspelled our last name (and accidentally used my spouses middle name instead of their first name for the booking).
I was there for a wedding and the hotel was very clean and comfortable. I would return.
My stay was quiet, staff was attentive and very friendly . Check in was quick and most importantly the room was clean overall decent stay, a little steep on price, but compared to other options around.
Great stay... Wonderful room/bath...Hearty breakfast
Very nice, clean room. Elevators and other common areas were clean also. Breakfast choices were: omelet, sausages, potatoes, oatmeal, waffles, fruit and more. All choices were good.
Great hotel in Ashland!We stayed here for a quick overnight visit, and we were all impressed with how clean, organized and comfortable the hotel is. The beds were superbly comfortable, bathroom was tidy, the room was spacious and it suited us perfectly.Well be back (if and when our daughter becomes an AU Eagle!)ps. Our daughter did become an AU eagle student/athlete, she is now in her last semester ... and we have stayed at this hotel several times, when we came down to visit her.
This place was way understaffed no bfast mon and Tue room service was terrible lady next door was complaining about everything the tub having 3 inches of standing water while she showered and finding 4 ft long hair on the sink which she brought in paper to the front desk wow this is bad ibdont know why I give 3 stars but this was a rare occasion to be this bad for this chain
The room was able to accommodate my whole group!! Large desk and tv, also breakfast is included. The pullout bed was actually pretty comfortable too!!
Late night check in was easy and efficient. Staff was friendly and very helpful. Rooms were very clean and comfortable. Would give 5 stars if the regular breakfast was served. Hope it goes back to the full breakfast soon.
Three star in relationship to other Hampton Inns Ive stayed in. I feel that the Hampton Inn line is great overall. Most of my concerns mostly come from the area restrictions on Covid including a closed pool, spa and breakfast area. The hotels computers werent operational and there was an issue with the internet. The staff was great to work with and the hotel is clean.
Very friendly staff and if you have to have a boxed breakfast, this is a good one. The hot breakfast sandwich is a nice addition. Modern, clean rooms and we loved the digital key option!
Stayed here for a business trip. The hotel is new, very clean andcomfortable. The room was clean and had all the usual amenities (fridge, TV, iron/board, hair dryer). The charging station next to the bed was a nice touch. Breakfast was standard hotel fare. All our service was excellent!
Really new and nice. Everything clean and well thought out. Love the night stand with the little pull out table to allow you to eat at your bed.
Clean hotel with great staff. Well be back on my next trip.
The Hampton Inn & Suites Ashland was a very nice hotel. The staff was very nice and helpful and the look of the hotel and room was very modern. The room I stayed in was nicely laid out and had 2 Queen beds, a micro fridge, and plenty of storage. The bathroom was very clean and the bed was comfortable. My only issue was one of my beds was definitely broken as it made terrible noises whenever I laid on it. This wasnt a real issue as I had another bed but an issue nonetheless. Other than the bed everything else was fantastic and I definitely recommend staying here as its centrally located and very clean.
Ladies at the front counter were friendly. We came in late in the evening and had a room open for us. The room was clean and efficient. I would go back again if ever in the area.
Super clean, excellent breakfast! If going to Mansfield, better then any motel in the area even Holiday Inn!!!!
Very clean, very amazing people. There where some gross towels thst we called the staff about, not even 5 minutes later they came with fresh towels. Amazing staff and i highly recommend this hotel.
Great place. Very nice and pretty. The only complaint I have is the soft water and the towels. Ill never understand why some hotels feel the need to soften the water that much. When rinsing in the shower, you cant even tell if youve rinsed all of the soap off. The towels are small and rough. Other than that, the place was awesome.
The workers look happy when they talk to each other but are not polite at all to the guests.
I could not give a 5-star rating, because I felt that the COVID protocol was pretty much non-existent. Few hand sanitizers, self-serve breakfast, and staff was lacking regarding masks.
This hotel was far above our expectations and the cleanliness and layout of the room was superb! The morning breakfast was great and served a variety! Their staff was very friendly and courteous! The beds and pillows were super comfy!
Really enjoyed our stay here wish it had been longer I chosen Hampton Suites in Buffalo as well. This was definitely a newer Hampton Suites in Ashland. It was extremely clean the room was very comfortable and large bathroom was excellent nice pool and great workout room for what we needed the staff in the evening when we came in late was exceptional we got there just in time for the brunch buffet so it was a little bit limited nonetheless we enjoyed our stay
A good nights sleep.The staff is welcoming, friendly, and helpful.The accommodations are bountiful and polished (perhaps because the establishment is still relatively new).The gym area is excellent.The rooms a well proportioned.
This is a newer hotel with nice decor and friendly staff. The beds are comfortable and the rooms are very well insulated and quiet. Continental breakfast was adequate, waffles, cereals, breads, a western omlet and sausage patties. My only complaint is the barn style door for the bathroom does very little for muddling the noises coming from the bathroom. This was a bad design choice for people sharing a room.
The room was not appropriate clean, under the bed was a lot of dust and not clean,no complementary tooth paste or tooth brush. The room was a handicap room and not appropriate for us. I ask to change my room to see the truck and a chipper that I just bought, there was more available rooms but thay give me this one. Thanks, Carlos
I I always enjoy staying at the Hampton Inn & Suites in Ashland Ohio from the moment you walk in the door and to the time you leave the staff does everything to make you feel welcome and right at home. the rooms are always very clean. the hotel itself is very up-to-date and well taken care of. each room is equipped with a small refrigerator, microwave, coffee maker with supplies, ironing board and iron. and if you happen to forget one of those personal items you need a call to the front desk and they will provide it for you. the hotel self surrounded by several restaurant choices close by. There are also grocery, coffee shops and other stores nearby if you need other items during your stay. the breakfast buffet that they have in the morning from 6 a.m. To 10 a.m. has a wonderful variety the food is fresh and hot and the the staff always inquiries is there anything they can do or provide you with. a perfect place place for a overnight stay or for a family getaway to enjoy the weekend.
Recommend 5/5. We were down in Kentucky from Michigan for a funeral. They accommodated us in everyday possible. Angie was fabulous and deserves a raise. She went above and beyond for us. We are so thankful for the staff here.
Very nice hotel, seems newer. Rooms are nice and clean. Good lighting lots of room. Breakfast is 6:00-10:00, daily. The breakfast area is very nice. The pool is in doors. The fitness center is a good size also.
I would definitely go back to this hotel! Very clean. Comfortable beds. Pool is nice. Very friendly staff. Continental breakfast had omelets, fruit, make your own waffles, oatmeal, yogurt, muffins, bread, etc.
This is a great hotel, fairly new, very clean and well kept. The staff is all very friendly and helpful. The rooms are nice and spacious. There is a breakfast in the morning with plenty of options including eggs, sausage, bagels, pastries, waffles and cereals. I would highly recommend this hotel.
Excellent stay. Clean and quiet. Great people at the front desk as well!
Very good for the most part. Room was very clean, bed was huge and comfortable. Customer service was great. Would stay again although the hotel 6 is just down the road and the room is updated and less then half the price.
My daughters and I stayed at this hotel January 23-27, 2019. I cannot say enough wonderful things about the hotel itself and its staff. It started the moment we were greeted. We were all grumpy, having driven 10 hours, and the kindness of the front desk staff turned our moods completely around. The hotel was spotless, even though it was impossible not to track snow in on your shoes/boots. (I have no idea how they managed to pull that off.) The rooms were immaculate. The in-room refrigerators and microwaves were extremely convenient, as we could bring back leftovers from restaurants, instead of feeling like we were wasting food. The pool was cleaned with saltwater, which was nice. Very comfortable mattresses. Great water pressure in the shower. And the soap! For the first time since I started chemo (last summer), my skin didnt itch! It seems like a small thing, but the housekeepers SMILED and greeted us every time they saw us. My greatest praise, however, must be reserved for Carol, the Queen of the Breakfast Bar. The food was delicious! It felt like we were eating out at a restaurant every morning, only better because we didnt have to traipse through the snow to go anywhere. The food was so good, we literally didnt even get hungry when it was lunchtime. (And, really, lunch after Carols spread would have been a let-down anyway.) Many times, Ive noticed, the breakfast area at hotels is uglier the later it gets. Not this one! The counters were immaculate, the milk cold, the coffee fresh, and the food hot. Shes magic. I have no idea who the manager is there, but it was obvious to me that the employees were really happy working there because it manifested in how they treated their guests. My girls and I felt it. If you are debating whether to stay at Hampton or another hotel, stay at Hampton!
Friendly staff. Clean rooms. Nice place all around just nothing fancy.
Have stayed in places all over the United States , but never experienced a more comfortable hotel or a friendlier more helpful staff. The front desk lady was such a pleasure , saw me drop my Grandaughters pacifier and took it to rinse for me. And house keeping treated us like gold. Thanks for the wonderful stay !
The pool was very cold(we couldnt stay in it for any amount of time) and kind of dirty. The breakfast was iffy.. milk was warm. A staff member was quite rude when asked a question. When house keeping arrived we told them to hang on a second and she proceeded to try and open the door. But the room was VERY clean.
Understandably during corona bs. But paying same prices. No breakfast of any kind, no housekeeping even upon request, no business center to access printers. I needed to speak with hostess a few times about rooms and things. Had to checkout to check back in but thats besides point. Wait 10-15 minutes for someone to come out if their back office to even assist
Disappointed to call and find out that they dont have a place for us to plug in our diesel over night.
Check in was nice and easy, room was clean and beds were comfortable. Breakfast wasnt the standard of Hampton Inn, please open breakfast to the normal or change your prices to reflect.
Pleasant staff, very clean rooms, and a good breakfast.The only reason why I didnt give more stars is because my mom booked our rooms 2 months in advance and asked them to have our rooms beside each other. Turns out, I was on the 3rd floor while my mom was on the 2nd.
The hotel was very up to date and super clean. The bed was extremely comfortable. As always the breakfast was hot and delicious with the usual offerings. It was a great overnight stay.
Clean and spacious rooms with friendly staff.
My stay was good and the staff was friendly, but there were some things that could have been better. In the morning the water wouldnt get very hot and at breakfast they dont have real dishware. It comes off really cheap if I have eat on paper plates.
This hotel is clean and seemed newBut found two bugs in my room.One is near the window and other one is on the wall.Probably needs Pest control
The room was excellent, location ideal for our trip, and we were pleased with our welcome. We also did not have toothbrushes and the front desk provided everything we needed. Great experience!
Everything in the hotel was very nice. The workers were extremely accommodating. Some.coworkers and I got stuck there for work and they let us cook pizzas in the oven which was super nice of them. The beds werent as comfortable as I thought they would be.
This is a new hotel so I expected it to be clean and modern. It did not disappoint. Staff was friendly and helpful. Pool area is small but nice. Breakfast was good with decent variety.
Great for an overnight on a long road trip. This looks like a newer Hampton Inn. It has a very familiar layout. The rooms are big and clean. There breakfast is hot and the staff is friendly.
What a gem! We stopped here, on the fly, on the way to our final destination. Super clean, the free breakfast was delicious, and the staff was very helpful. They recommended a great locally owned steakhouse, Jakes, nearby that was fabulous too. We were so happy with our stay that we booked it to stay for our trip home. If i had to complain, ot would ne that the beds were so comfotable that we slept later than we planned.
Very, very, very clean. Quiet and comfortable. Friendly staff and again very clean! They have a good hot breakfast and a snack bar by the front desk that is more extensive than your average machine. See pics.
This is the worst Hampton Inn as far as customer friendliness and room cleanliness I have stayed at. I travel 110 days a year and I almost always stay at Hampton Inn or Holiday Inn. This hotel was worse than Super 8. Sorry Super 8.
Very conveniently located! Easy to access from different directions. This is a lovely facility and we found it super clean and very comfortable!
Dead bug in room upon arrival which made me feel they werent very clean and also out of cream and water.
I visited a friend who stayed 2 nights there, I did not stay overnight. Very nice decor, new and modern. Pool was well maintained with handicap access available. Seemed like a clean establishment. My friend had no complaints about this place.
Very nice place. Clean, utilitarian to a fault. One door for both the bathroom and the closet. You can either close the bathroom door, or the closet door because they are literally the same door on a roller you slide back and forth. Huge TV though if you get a chance to use it.
SUPER CLEAN!! Staff was nice and friendly, all wearing masks appropriately. Everything was sanitized and labeled as such. Very pleased! Will definitely be back!
The outlets between beds allow plugs to fall out, usb plugs at that location are also not functioning, staff is very nice and helpful, problem with noise last night running in hall after midnight,
I mean it was close took dogs and had suitable sleeping. When you get here you see the standard hotel stuff like a pool and a eating room. In the morning you can enjoy a medioker breakfast and then enjoy your day.
The staff of this hotel is incredibly friendly and helpful. You will feel so welcomed.
The atmosphere was great the employees were friendly. The breakfast was good, great selection of teas and coffee. The rooms are great and the beds are so comfortable and the pillows are wonderful.
The room is big. Bathroom has tub and shower with 2 shower heads. Could live here if a job was here.4 people csn easily sleep in this room. Beds r very nice and cozy. If handicap thid room is perfect.
Finally found a nice quiet hotel to get some rest. The room was very clean and the King bed was comfortable.
One of the best hotels I have stayed at. clean wouldnt be the word I would use. It was spotless. I have heard a lot of good things about this chain. If this is a representation of all of them, they should all be proud..
This was a very clean and friendly place and the breakfast staff was great and so was the breakfast.
This is a long one...but bear with me in order to avoid reservation block issues! ...The only reason I even give this hotel 1 star is because, yes, it was very nice and clean. (As they should be) However, dealing with the hotel was a nightmare. I dont like to leave reviews but I want to warn people who may find themselves in a similar situation. When you call to reserve rooms, it gives you the option to push 1,2, or 3 to reserve a room, etc. We needed to reserve a block of rooms for our wedding guests so we pushed the correct number for reservations. It then transfers you to another country where they carry out the task of reserving a block of rooms. So we did this with the man on the phone, all the while I was weary because he did not sound confident at all and could not answer simple questions. Looking back I blame myself for not following up to see if everything worked correctly knowing he was unsure of what he was doing. Anyways, so we put the wedding block under our last name and he never informed me that not only guests have to provide the confirmation number, but my phone number as well. So that was not provided on the invitations, just that you could reference our last name. Again, I should have known better. So I have guests texting me telling me that they cannot find a block. So Im calling and the people from the other country are not understanding my question and cant find my block. So I realize to push 0 for the operator instead, which took me to someone that is physically at the hotel and could be of assistance. The lady was very sweet, but holy cow she did not make the situation any better. She told me that the people I booked through from another country were not a part of their company and that is why it is messed up... Which im thinking in my head, dont you guys coordinate together and have access to the same reservations ha?(But what do I know) After I worked it out with her what was going on, she assured me that the block was there and all the guests had to do was push 0 and ask for a room in the Wilkinson block on August 12th. Simple, right? So I went back and re-informed all my guests that I thought would be utilizing the hotels of what to do. I get texts back again saying, they still cant find the block. I had to get in touch with her multiple times to tell her, yet again, that someone was trying to reserve a room and why are you telling them it isnt there? I had to deal with this for up to two weeks before our wedding. And apparently she told no one else in the hotel about this situation because every time we called and needed assistance with the situation and she wasnt there, the other employees had absolutely no clue what I was talking about. In my head, Im thinking...you cant leave a simple note? Or sticky note somewhere? That says Wilkinson block IS available and here is how you find itI know I dont know the ins and outs of how hotels work, and I tried to be very patient with them on the phone, but this was the most stressful part of our wedding when it should have been the easiest part. I am not placing all the blame on the woman I was dealing with, but I am placing blame on the system this company uses because clearly something is not working right when none of your employees can give us the help we need for a very simple request. And I dont understand the point of a third party reservation company from another country when that doest run smoothly either. Either way, I will not be staying at Hampton Inn anymore, it isnt worth the stress.
This was a great place to stay wonderful breakfast and very nice room! They have a folder when you enter and they give a complimentary post card!!! I loved that!!!
Room very clean and king size bed very comfortable. Breakfast was high quality and served early for those who need to start their day right away.
9 people in line waiting to check in. One person working behind the desk. I guess the manager on duty, Christine Mansfield, was too bust at 9:49 pm at night to help provide decent customer service. Not impressed at all.
We had to stop here in and emergency snow storm and the room was beautiful, so spacious and clean. The free breakfast in the morning was great!
Facilities were new and very clean. Staff were helpful, and went the extra mile to make sure everything was in order for my group of 10. Also enjoyed free hot breakfast!
This new Hampton Inn , in Ashland Ohio is totally awesome. Its clean,friendly personnel, food is hot and good. The room r very nice, and yes the beds r comfy. I will defiantly stay here again.
Newer hotel in Ashland just 2 minutes off the highway. Very modern and contemporary with excellent beds and a very nice breakfast. Lots of parking and a very nice place to get a good nights rest at a good price.
Huge room and plenty of space for everyone. The beds were comfy. The only 2 downsides were that the internet wouldnt work and the pool was really small. Otherwise, would have been a 5 out of 5.
The breakfast was just ok. The juices did not taste good.
Super clean and new. Excellent beds and they use Neutrogena shampoo and soap. I highly suggest this hotel very nice. Bright and modern.
It was good place to stay
This is a fantastic hotel. The accommodations are top rate and the staff is outstanding ! Friendly, caring and helpful! I will definitely return !
All sold out. Had to hunt down the lady for the front desk and she was rude telling me they dont have any rooms. Cause I was bothering her to do her job.
Hotel was great the lady at the front desk acted like I was bothering her by checking in. She probably only said like 5 words the whole time. She acted aggravated the whole time.
Excellent.The best customer service. My room is pristine, it also has plenty of space. We are more than happy Very comfy :) 10000 stars
Clean, friendly staff. Great place to stay. Awesome breakfast room and food.
New, looks like it was rushed in its finishing as far as construction. But overall a nice place. It does tend to run almost double the price of the quality inn next door. I cant say that it is nice enough to offset the difference in price though.
Clean nice rooms with great beds and pillows! Great price compared to the over price holiday inn across the street. Nice friendly staff!
Nice hotel in the midst of a lot of retail shops and restaurants. Clean rooms, free Wi-Fi and free breakfast. Friendly staff. Not too far from Amish country (Berlin, etc.) if you want to visit there as well. Also close to Mansfield State Prison where Shawshank Redemption was filmed - you can take a tour.f
One of the cleanest, nicest Hamptons Ive ever stayed at for business travel. Room and accomodations were excellent.
We asked for early check in and they were very accommodating and everything was perfect.
Its a newer hotel, so furnishings and finishes in the rooms are all pretty new. Staff was friendly and breakfast was good.
Noise all night. No resolution to the problem or refund in the a.m.
Clean, friendly staff, nice breakfast.
The suite we had was amazing! The staff was super accommodating, and extremely friendly. We definitely will be spending nights here in the future.
Very nice, very clean, friendly staff, great breakfast
A hidden gem. Clean, beautiful modern decor, and the most comfy pillows! I would most definitely recommend staying here if you have the chance.
Rooms were clean and we enjoyed our stay.
Nice new facility. Friendly staff. Provided breakfast was good. Lots of USB ports and charging plugs in the room.
The room was nice. Complementary breakfast included.
This place is excellent super clean, great staff, had reservation for one night so relaxing I stayed for two nights, I travel frequently to the East coast this is the number one on my list.
CLEAN! Easy access from I71.
Brand new hotel!! Everything was great & the bed was pretty comfy. Definitely would stay here again.
It is a nice motel just not allot of things to do in the amedate area
Rooms are very clean and modern. Staff are friendly and very helpful. I highly recommend this hotel.
Great location right off I-71, food and shopping all around. Great staff, super friendly. Very clean nice rooms.
Newer Hampton Inn. Room was nice and big and very quiet. Classic Hampton Inn breakfast cant be beat vs other chains.
Great place for a nights rest and a warm breakfast.
The hotel is new and in great condition. The staff was very nice and the breakfast was good. Best hotel in Ashland.
Very good in every way, I will only give a hotel 5 stars if they dont give me paper plates to eat my breakfast on.
Less than one year old this Hampton inn is very nice. Quiet rooms, nice brrakfast and pleasant staff.
The price was really inexpensive and the room was extravagant! The breakfast was plentiful and delicious
These are always dependable for cleanliness, quality and excellent customer service.
Beautiful hotel - the room was large, clean and everyone was so friendly! Loved it!
Nice staff, very clean room. Convenient location, was passing through on way to PA.
Would not let me reserve a room even though I was 19 and the age requirement to reserve a room is 18
Just opened in Feb of 17. Still like new. Quiet area. Nice staff. Good breakfast
Rooms were nice, breakfast was fine, pool was alright and exercise room was very nice.
Looks brand new, very clean. Kind, helpful employees. Would definitely stay here again.
Very nice hotel. Awesome breakfast! Very clean. Great staff!
Always a pleasure to stay here. Friendly staff.
This was our second stay at this Hampton. We will stay again whenever were in town!!
Megan at the front desk was super nice!!! Great experience!
Great hotel. Front desk was super friendly. kids really loved the pool
Always very nice. Staff polite and helpful. Electronic check in and digital key option worked great and nice option to have.
A little pricey but nice rooms me and my son stay there
Very comfortable and cozy. Had EVERYTHING that we needed and then some. Convenient location. Very clean.
Studio Suite was wonderful. It was very quiet during our stay. Would definitely stay again.
Beautiful Hotel Wonderful Staff!!
Very very nice motel 5 star all the way..the take very good care of you and they respect you
Great, new hotel. Nice rooms, nice patio, nice breakfast area. Reasonably priced.
Youre always pretty safe going with a Hampton Inn if youre just looking for somewhere to spend the night. No complaints.
A wonderful stay, very comfortable beds, the people are very friendly..
Staff was amazing. Hotel was clean and comfy!
Great hotel! Everything is very new and very nice. Highly recommend.
Our room was HUGE, we loved it. Very clean.
Rooms are quiet, very clean and polite welcoming front desk!
Very nice and helpful staff. Nicest Hampton Ive ever stayed in.
Amazing atmosphere super nice staff, room was better than I had ever had
Very clean, great breakfast and awesome staff!
We were traveling back thru from New York,called and got us a room ,we were tired,exhausted and hungry,Elizabeth was amazing getting us checked in and even gave us take out menus,a definite hotel to come back too❤️❤️❤️❤️
Decent hotel. Clean rooms, Continental breakfast, friendly staff
Very clean and up to date. Was pleasantly surprised at how nice it was. Wasnt expecting anything great, and exceeded expectations
Nice, lots of usb ports for devices, large TVs. Great location for many stores and restaurants
Very clean and staff was friendly. The pool was great
Perfect. Extremely clean. Friendly helpful staff
Hotel was super nice but a few of my colleagues complained of bites from bedbugs.
Absolutely beautiful hotel at a reasonable price, highly recommended
Nice rooms, very courteous front desk.
Great place to stay. Clean
Lovely room, nice breakfast and friendly staff
The experience was great, the only thing lacking was that all the pillows were soft and mushy. Not a firm pillow in the room
No complaints! Quiet clean great breakfast! Oh free cookies! Ha
Immaculately clean room, friendly staff, comfortable bed!
Best Hampton Inn I have stayed in, everything clean and new, pleasant helpful staff.
Friendly service, great water, good food this is the place too stay.
Loved my stay. Really enjoyed the king suite.
Staff great beds comfortable breakfast good
Good hotel. Clean, comfortable rooms.
Convenient location, nice hotel, pool chemicals were strong.
Great stay!
Very Clean. Room was beautiful. Friendly staff.
Nice rooms, good staff, clean hotel.
Very nice hotel. New, clean, and quiet
Staff was nice, and the rooms were clean.
19.00 in taxes is to much but liked it
Good breakfast, nice clean new rooms.
Great, clean new place. Staff is super friendly
Total reviews rating 4.4
199 Reviews for Hampton Inn & Suites Ashland 2023:
Review №1
2022-05-23The hotel was clean and bright with modern appointments. Bernie was friendly and helpful at the front desk. A very welcoming and comfortable atmosphere. Rooms are clean very accommodating (fridge/micro, valet stands for luggage) lots of options for breakfast. Great pillows and comfortable bed and crisp linens! Spacious bathroom and again everything was very clean and bright and modern.
Review №2
2022-02-12Full disclosure - 5 stars for me is top 5% experience - 4 stars is what I give to most places that hit all of the criteria - 3 stars is an average experience - 2 stars for something that did not go as it should have and 1 star for the 5% worst experiences in my life.Easy check in - Amber super helpful. Big room for 6 people!!!! Really filling hot breakfast!!! Turkey links, scrambled eggs, home fries (red skin potatoes), waffles, oatmeal, tasty muffins, fresh fruit!! Very good, very clean, very friendly!!!! Pool is a little small and a little chilly, but area was very clean and stocked with towels.
Review №3
2022-05-08Overall great experience. Stayed here with my brother during his night in town from Pennsylvania. The room was clean for the most part but the bedside pull out table still had old coffee stains on it from a previous guest. Kind of makes you question the cleanliness of everything else in the room...
Review №4
2022-05-24Holes in floors with carpet covering it in multiple areas, some spots sink up to 6 inches. Completely unsafe. Staff completely aware and described the roof as being their primary concern. Room we booked was king bed with sofa couch and room had king with chair. No pillows when we asked so one of us could sleep in the chair. Chair had crumbs in it too. Pool never had towels even after asking multiple times. No hot breakfast as advertised. Definitely not Hilton standards. As a Diamond Elite member weve been at many hotels and were extremely disappointed.
Review №5
2022-06-14Stayed here recently, no real complaints. Room was clean, staff was nice. The only challenge was that the water was very soft, so when showering/washing my hands, it took forever to feel like the soap had been rinsed off.
Review №6
2022-03-29I was here for a two day training and it was generally well kept but two things really stood out. One their ice machine was not working at all no sign or indication that it was out. Two their soda selection was sold out for two days. Does anyone restock. The staff was nice but it just appeared as someone dropped the ball. The last thing is the horrible chairs they chose for their meeting room. If you spend more than 30 minutes sitting in them you will begin to hate life.
Review №7
2022-06-06Super friendly and helpful staff, nice big new and modern hotel, nice and super clean big room with good linens and 4 pillows per bed, good breakfast with lots of choices, big parking, perfect location close by foot to lots of stores and restaurants. An experience to be repeated! Thank you!
Review №8
2022-04-02Nice place. Heavy curtains on the third floor didnt shut fully so there was a little to much light for us. But well definitely stay again
Review №9
2022-05-24All-around a good experience. Breakfast was good and the accommodations were great! Very clean. Would recommend this Hampton Inn and Suites!
Review №10
2022-03-11Great location off of Rt. 95, friendly, helpful, and quick check in. Fresh baked cookies available late in the PM. Rooms are clean, though higher wattage bulbs would be nicer. Definitely recommend and we will be coming back as we travel through this area.