Identifies as women-owned
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (30)
Just had a terrible experience. Planned a memorial day cookout with family and friends and received half a cut. So they come on a Friday when its raining and cut my front yard which looks terrible due to the fact that it was raining and they leave the back uncut. My wife is going crazy and I say theyll probably come finish tomorrow. Theres no way a professional company is going to do us like that. So the next day the whole neighborhood is getting their lawn cut and my company is no where to be found . So now we are getting ready to be embarrassed as the whole neighborhood looks good and our backyard looks like a small jungle.
Just having a problem with consistency, not quite happy with the service but you get what you pay for. They put in my flowerbed and two of the plants dont look healthy, when I told them about it they promised me someone would take care of it and and it never happened, and frankly I dont think it ever will..Use your own discretion. Cheaper not always better.
I contacted HAM landscaping a month ago to have them trim a tree in front of my house before listing photos were taken. They never showed. I followed up 2 weeks ago, they never showed. I called last Tuesday and they promised me that they would come trim the tree, and I called 2 more times this week to remind them. They still did not come. I even asked on Tuesday if I should hire another company and explained that the photos would be that following Monday morning and Quintell assured me that he would take care of it. Shame on you HAM.
Based on our experience we would strongly advise against using H.A.M. for landscaping of any kind due to their terrible customer service and very poor quality of work! In 2015 we hired them to complete a full re-landscaping of our backyard; which included the removal of a large number of trees, laying sod, planting of 8 trees and installation of exterior lighting throughout the backyard. From very early on in the project we began to have problems with Herrick (owner) over items wed clearly discussed as being part of the original estimate. These were incredibly minor things that had been verbally agreed to and any reasonable person would expect to be included in a project of this type (i.e. removing of an old clothesline from the area where the new sod was being laid). While these were annoying issues to deal with they were nothing compared to the poor quality of work that was done. For over a year we made repeated requests to Herrick to have them return and address these issues and in nearly every case Herrick would reply by email that these things would be taken care of as part of their guarantee. There were a few that did get corrected but most were not; for example the wiring for the lighting we had installed throughout the yard was never buried, but left laying on top of the ground causing my kids to often trip and fall. This would also pull the wiring apart from the lights and leave the ends exposed. Despite repeatedly expressing our concerns with the safety and asking for this to be addressed H.A.M. never returned to bury the wire properly. Additionally after approximately 18 months our sod began to die despite careful maintenance. While we couldnt prove what caused it, a company that took soil samples suspected it was due to the top soil not being properly prepared before the sod was laid. We also had one of the trees planted die and when we had a certified arborist inspect the tree they found that not only that tree, but many of the trees installed by H.A.M. had been improperly planted (i.e. wrong depth and/or wire cage/burlap not removed). When we contacted Herrick and provided this information he not only refused to assist in anyway with these problems, but threatened to bill us for the times over the last two years where they had come out to fix problems with the original work. Ultimately with a different landscaping company and arborist we replanted the grass, replaced the dead tree and had many of the other trees dug up and replanted properly. Needless to say it has been a nightmare working with H.A.M. and Herrick specifically. If youre considering using them for anything we would strongly recommend getting EVERY detail in writing, watch the work closely and good luck!Shaker Heights Resident
Signed up for their plow service and completely ignored my driveway. Terrible customer service and never return calls.Will be canceling my service with them and would be hesitant to ever use this company again.
We use their services for our commercial services and have been very impressed with the level of service, communication, quality, timing, and more! We would highly recommend both their snow removal services and landscaping.
Excellent owners and staff. HAM is one of the better Landscape Contractors around. Keep up the good work!
I love my job and the people.at ham landscape.and they train you very well for u to be the best in there businesse.
Reliable, hardworking, they go above and beyond to make sure you’re happy and we have beautiful landscaping.
I think its excellent and I think its the best for you and for my whole family in general, thank you very much. Sincerely Daniel Maya
They plow our motel they do exceptional jobGreat customer service and technician has good knowledge of job highly recommended
This is a paradise,the best place to work,they treat me so good and make me feel LIKE A KING.THANKS YOU SO MUCH for giving me the opportunity to work whith you 😄
Their service sucks I would not recommend them at all
Not very professional, terrible equipment, inexperienced workers,
Never returned call
These guys are the best, i highly recommend their service
Top notch owner, designers and workers.
Great people, great service
One word Beautiful
Wonderful landscapers!!!!
3.2 (30 comments)
Review №1
2022-05-05H.A.M Landscaping is beyond what I consider an unprofessional work environment. Expect poor working conditions and to find your job posted on indeed when they’re ready to replace you instead of directly addressing the employee. Don’t waste your time apply somewhere that cares about your well being.
Review №2
2022-05-05Avoid this company at all costs. Turnover rate is extremely high and management is rude and unprofessional. It makes the job much harder to do. If you’re considering employment here do yourself a favor and look elsewhere
Review №3
2022-02-05HAM is consistently inconsistent.Snow plow: one of the most expensive options in the neighborhood. Ive had them for 2 years.In the 2020-2021 season they were extremely late early in the season during heavy falls but during lighter snowfalls later in the season they were more consistent.In 2021-2022 they have been a disappointment. Our friends often bet how late they will be because its somewhat comical how inconsistent they are. If there is a snowfall overnight we frequently wont be plowed until late in the afternoon or evening. If your lucky enough to get someone on the phone its unlikely they can provide meaningful information.Landscaping: overall effective landscapers, not resolving existing issues but not worsening things either. They do a pretty good job here for the basics. Have missed services but then came out after calling.Billing: bills are frequently inaccurate. Incorrect items added for services not performed, late fees for thing paid on time.
Review №4
2022-01-17AVOID AT ALL COSTS!! Absolute scam company. They cash your $300 for plowing and then disappear into the wind. They never plow per their contract and dont respond to phone calls or e-mails. They are thieves.
Review №5
2019-09-30I would give them negative stars if possible. They dropped off stones/boulders in front our property at least two months ago to fix our creek. They took half of them away as they needed them for another job. We have paid them in advance and they dont return messages. Dont use them:(
Review №6
2021-04-01The crew from HAM is very responsive to our requests for special handling of specific problems/situations. The spring clean-up was most thorough and carefully done. We are pleased with HAM Landscapings services.
Review №7
2020-06-21Hire them to redo the landscaping in our backyard. There was no attention to detail and the work was of very poor quality. The number of problems we have had with the work are too numerous to mention. When contacted about these issues with their work they offered to quote me a new job to fix their mistakes. Any guarantee from them is worthless. Do not use them.
Review №8
2020-08-11Just look at all the other horrible one star reviews. I second the statement that if there was a possibility to leave negative stars I would. You could not possibly find a worse landscaping service. For years I have been battling with them to stop blowing their clippings from the property next door all over my yard. For years it’s the same thing over and over and over again. Whoever trains these people, if any training even occurs, should be fired immediately. In what world is it okay to blow your yard mess all over the neighbors yard and call it a day?
Review №9
2019-05-28We contracted with HAM for a fall/spring cleanup. We were generally pleased with the work in the fall. Spring cleanup was to be done by “mid March” according to our contract.No one ever showed up. I called them today (May 28), to notify them that I would like them to return our payment for failure to complete work. The individual answering the phone said that “GPS” shows that they were at our house on Mar 27th. When I informed her that the beds are a mess and the leaves, debris, etc are evidence to the contrary, she was dismissive: “That’s not something I can address.” I invited her to send someone to look for themselves. She took my number and I am still awaiting a response.I’ve included photos of the “cleanup.”
Review №10
2021-03-22We have used HAM Landscaping for over30 years! They are a 1st Class Business.The staff is knowledgeable, kind andhard working.