Wheelchair-accessible entrance
Yes
Comments (199)
Clean and easy for a newbie to navigate. Helpful customer service desk and a cafe as well as vending machines for snacks.
Went here for a group trip with my workplace, the county dog I got was really good!
Visited transit which is always clean. Could hear GH scheduled departures and arrival.
This place was nice.. bus broke down though, but Greyhound took care of everything and made sure I got home so I’ll def travel with them again!! They went above & beyond to make sure they fulfilled my ticket to the BEST of their abilities and for that I’m grateful!!
I thought there was no smoking on the property?? Doesnt that mean no smoking where the buses pull up and near the benches? There are no smoking signs posted everywhere ,but people where puffing their lungs away outside. ALSO, The lady at the metro booth gave me the wrong information , she told me the Dash bus didnt start running untill the Aug 22 but I saw two Dash buses come into the station! This station is much nicer then the Cleveland Station, but its not a 24 hour full Greyhound station. I was glad to see security made sure people didnt loiter. The bonus was the bathroom didnt stink, it was clean!!!!
Worst service ever & they cause buses to be late on purpose just to make money off there food staff is horrible everyone should be fired black ppl can’t run a business to save they life horrible service waited 7 extra hours for a bus which it’s three buses outside not one left within 2 hours Nashville Atlanta all greyhounds need new employees or experienced employees with manners tried asking a worker about a bus just walk past me
Super friendly quick service. Smells and looks very clean!
Service is great at the customer service widows. The Cafe is staffed by servers that will customize an order to fit ones desires. The inside of the busses are not that clean but otherwise it is a decent place.
You get a ride, to where you need to go.they are not like the old greyhound, no one tells you what gate or bus you need to be on,if you dot ask the driver where he is going, then youre gonna have a bad trip.
There not open on sat. Or sun. The 1800 number tell me there no akron ohio no tx.
I never needed to visit the Greyhound window for anything. The Urban Cafe menu prices have jumped because of the worldwide inflation.
Much more pleasant since the mask mandate was eliminated.
Its a good place I mean what do they usually look like in the bus stations its clean they dont have any problems they have their own police station in there and police are always running around and its right there if they need to be theres a place to go in and get stuff to eat and they have machines I mean it you know its clean and the buses come in they got to office here to tell you if you have any problems with your buses or you know which way to go they tell you its its a decent place
Where shall I begin... Ok over allSo shady!Why would you ask someone to be there for two hours early with no access to a restroom? , AlsoFares and schedule subject to change translation : Bus can and will leave 4 min early and you pay an extra 20 a new ticket, the latest incident: try to purchase a ticket online for $79, have a problem with the site for 2 hrs. And after my second call for help and the ticket jumps to $92!
Oh my so glad they were open this time, I mean who locks the people with tickets out? Akron, I would understand if it was normal but really? so glad it was open this time, if your gonna close a place like this at day light hours, dont drop people off, bathroom, sit down, cant eat. greyhound do better.
Very knowledgeable and helpful but not friendly
Easy access to the buses and round town great rates friendly staff
Very nice experience very clean dank very professional
My review is based on experience and seeing, this has to be one of the top 5 worst bust terminals I have traveled through. They were nice enough to cover all the electrical outlets so the public can not use them. How convenient. Worst of all there are buses that still come in after 9 PM in the evening. They close at 9 and you are left waiting outside. Just poor management, and someone always has some lame excuse of why things are like this currently like this.
It was good while I was waiting at transit, but I had a terrible ride on the #30 the driver refused to tell me when he was leaving so I couldnt go in store and get what I needed. Then I had to get ride back from supervisor because he didnt want to bring me back. Very unacceptable to everyone Ive talked to and myself!
Safe place and plenty of security guards.
I found the experience to be rather shallow and pedantic. A woman urinated near where I had to walk so I had to cut a wide berth around the unusual volume of human waste.
I was there for the Metro Bus but it is was good ,the only bad thing is the hours are changed because the covid ! And if you need to use the rest room its closed ? So make sure u dont need to use restroom after hours ? Just saying it Sucks
The staff, while mostly helpful, are very short and not so friendly. We gave visited on several occasions and have not had a pleasant speaking person once! This even includes an active military send off. I would think at least a level of respect would he there. The people at the greyhound customer service desk need training in how to be nice and approachable because they surely are not.
I showed up in the middle of the night, fairly delusional, angry. no where to go. I was walking all over this place recording videos of shadow people smh I explained to the security station what happened and they worked with me to protect my best interests. Greyhound had alw^d been amazing for that though lol
Buses run great. Roach infested terminals from one to the next. Staff members are unhelpful. Overall shady.
It was clean and the little Urban Lunch counter was priced decent and had great service and food while we waited.
Clean sanitary but no where to lounge lay down while we waited during the layover
I travel around the world... A lot. Ive seen it all. This station does the best it can with what it has.Its a city bus hub and a greyhound hub. So you can expect all sorts of people. During school hours your going to get a lot of unruly kids in and out, but the police and staff deal with them well. If your not used to this type of inner city operations, then it will probably shock you a little.The building is newer and well kept and not at all hard to navigate.
I ride the bus everywhere I havent ever had a bad experience at the transit station, you also board Greyhound from this transit station as well as local buses and the food inside theyre little food stand is excellent! For bus station food its better than most the actual restaurant breakfast Ive had in town, I always get sausage gravy and biscuits. They have security at all times so its very safe and well lit at night
Car broke. But I still was able to get around. Due to the greyhound bus the farther out you plan your trip the more money you will save.
I go see my friend here at Akron Ohio, was leaving on Greyhound bus to go to Reno NV. Going to live with his uncle. Wish him luck left 7:30 pm on June 7, 2022
Very disappointed that greyhound didnt have better quality services to alert riders the busses would be late or running late! Very also disappointing that no workers are at the station to alert riders in the process. Easily goes to 1 star in my books but Akron Metro they get 5 stars easily for their work.
Always helpful to get you where you have to go.
Words cant describe this place! I felt totally unsafe waiting for the bus. The driver was horribly rude. No one helped me with my carry on nor my luggage - Im handicapped missing my left hand - the driver just barked at me to hurry up with my luggage.Bus was kind of messy and the seats were horribly uncomfortable. I couldnt adjust it at all and the driver wouldnt help me when I asked at any of the stops. Never again! I would give no stars but it wont let me.
Great bus terminal kind staff
Always catching the bus then get on the bus and go all over town
It was ok, but it would be nice to have the grill open longer than what they do. It was close down at 2:50 pm in the day. Its over all good.
Can we give negative stars? In the last 6 months I booked three trips from Cleveland to New York. One was several hours postponed and did not even honor my priority booking that I paid $60 extra for (two people). So dont bother with that fake upgrade. The other two were postponed, postponed, postponed and then cancelled in the middle of the night and we had to get a ride home from the bus depot. Never never ever will I even attempt to use this company again.
Quick missed 1st buss today had to wait looking for greyhound at greyhound but missed the Go bus Miller front desk told me after I missed it it wasnt a greyhound hound its go or Barons who knew??????
Call station itself ,, sometimes nobody working there , you gotta hope you can pay driver ,. This place has sign up nobody working desk next 3 days ,smh .
I scared to fly so this is my airport Ive met alotta good friends and seen old ones also dont forget your mask.
I needed to get a refund on my ticket and when help finally arrived they did a great job.
I use Greyhound very often and have used it for years. I travel between Cleveland and Pittsburgh. While in the past Greyhound was always prompt, it is almost certain that you will be stuck with a several hour delay every three or four trips. Also, the staffIsn’t very friendly or accommodating when delays do happen. This is true in Cleveland and Pittsburgh. Occasionally you may find someone who’s nice to you. I must say that the bus tracking option in the app is actually quite good.This time Greyhound hit a new low. The whole bus smelled of urine all through my trip from Pittsburgh to Cleveland. I think it came from the bathroom in the bus. This is the last straw. I’m buying a car.
Area is nice, clean inside.Area outside is fine. The manager there is awesome! Helped me with my bus ticket when I had a problem. Very good service!!!
Never answer the phone , cant find out when or if they are open to ship packages .Made hour long trip twice only to find no one there .Best to ship by fed ex and ups always open for business
Can’t believe the experience I had of such poor service. My trip from Baltimore to Akron should have lasted 14 hours including layovers, but ended up being 26 hours because of extremely late departures, ineptitude of the drivers (on two different busses we stopped on the side of the road, the second one lasting 4 hours until a rescue bus came and a new driver), and lack of communication between the driver and the greyhound station. I’m very disappointed. Any American company should be able to do better than this in service.
My wife took Greyhound to Nevada...it was a horrible experience..now on her way back she is experiencing delays due to bus breaking down. She was stuck in Iowa for over 3:hours....they left her and other passengers and their luggage after they left them at the bus station . They never told them they were leaving...this experience with Greyhound ruined any fun she had on her trip. She will never use Greyhound again and I personally will tell everyone I know not to use them. They have her luggage and who knows if she will get them back...By the time she does get home she will be delayed over a day and a half...
Bathrooms were in total disrepair vending machines were not working and there was no food but thats to be expected on a weekend but it was a horrible event cuz every place I went was the same Gray dog Somethings Gotta change because I dont think youre going to make it I think youll be bankrupt in a few years if you keep your practice the way it is now
There was nobody there at 6am for me to purchase a bus ticket. I had to pay cash to the bus driver. This has happened to me twice. The second time I was trying to catch the 11:50am bus still no one to purchase a bus ticket from. I had to pay the driver cash.
On September 22nd, Sunday night, we were returning from overseas trip with the last destination to Cleveland from New York by a Greyhound bus. The bus was supposed to depart New-York at 10:30 pm and arrive at Cleveland at 6 am the next morning. There were about 50 people standing in line ready to take an overnight trip by bus. There were children and elderly people among us. At 10:30 pm the bus arrived but the people were not invited to get in and were left behind the building doors. 10:45 pm - the bus is still there but there was no driver. 11:00 pm - we are still standing in line behind the doors with an empty bus on the other side. No one from the Greyhound services or from the bus station announced about our bus delay or cancellation. A bunch of people continued standing in line in the unknown about what is happening. Everyone was patiently waiting for the bus because there was nowhere else for us to go in the middle of a Sunday night. When I called the Greyhound 800 number to ask about our bus, they COULD NOT find the answer! Yet, the lady on the phone tried to lie to me saying the bus is delayed on a route while it was standing driverless behind the door! “Shockingly”, she could not reach neither the driver of the bus, neither her supervisor, or neither the bus station desk! As we learned much later, the bus driver delivered the bus to the New York station and LEFT without getting a replacement driver! He simply DUMPED the bus and the Greyhound company completely failed handling the issue! They left people stranded in the middle of a Sunday night just hanging there on a station without even notifying them about the situation or giving them a SOLUTION to a problem, like offering another bus! Of course, the next Greyhound bus was already sold out and filled with its own passengers that left at 11:30 pm while we were still there! The situation of unheard of! I have NEVER experienced this kind of level of HORRIFIC CUSTOMER SERVICE. Poor children were crying and the old people had no place to sit down but their suitcases. Someone was sitting on the floor playing a guitar trying to keep it fun and hopeful. But there was no hope and no bus. I decided to get out from a hopeless situation by taking an Uber to get to a car rental so we could drive to Cleveland through the night changing drivers. By than it was nearly a 36-hour day for me and my daughter and the last thing I “needed” is driving through the night while my brain is shutting down. While driving back home I was wondering about those poor people who continued standing in line past midnight not knowing what to do and where to go. But most of all, I was furious about Greyhound! Their NEGLIGENCE cost extra money to rent an Uber, to rent a car, to buy gas, to drive dangerously thought the night, and most of all, it cost an enormous amount of stress. They sure refunded me the tickets when I called and complained, but what about the extra expenses that I acquired because of THEM? I filed a BBB complaint but there was no justice. So, I seek justice about the situation that took place that night. For all the people that were there that night. Greyhound company should be punished accordingly for what they did to people, and I have a feeling this is not their first time. The BBB file for Greyhound was filled with complaints against them! If Greyhound continues operating their business with impunity for their unethical treatment of their customers, and, possibly, their employees, they are going to put many people in danger! Please do not use Greyhound bus services for your traveling needs! When Greyhound fails you - you fail HARD! Greyhound company needs new management or it should go away!
Disliked due to disrespectful and irresponsible staff. Lost my luggage and didnt want to help locate my luggage of 3 suitcases. Wont be using greyhound again. Will recommend to my family and friends to NOT USE GREYHOUND OR ANY BUS SERVICES.
I cant speak for the station itself or the travel but just my booking experience. I just booked a ticket for my Dad who was not capable of booking himself online and does not have a credit card to do so. They charged an $18 gift fee for booking for someone else. Complete garbage. I called to complain and the person I got on the phone had a heavy accent that I was unable to work through. Disappointing.
Often crowded but empties quickly. Some bus drivers dont put their mask over their noses and it makes me a bit uncomfortable
An entire bus load was unable to put luggage in luggage dept below. All passengers had to put luggage in carry on shelf above seats. It was So dangerous. Customer service was unable to give the passengers baggage destination tags and were not allowed to check luggage. Very dangerous situation on bus ride. No personnel were able to correct situation and write out the bag tags. Poor customer service.
Ok station is what you would expect at a greyhound station. Lots of questionable people there but had lots of security checking everyone out. I go here to ship large packages..cant beat that price ships up to 100lbs for less than $65-70. I ship small furniture items so this is great
I am talking about the Greyhound here. The station itself is ok. But my experience with greyhound was the worst thing happened in my life. I travel a lot inside US. I have seen so many greyhound station. This one is the worst. 1) they never departs on time. I went to Pittsburgh 5 times with their bus. It should be departed on 12:10 pm but in reality they never departed sooner than 2:15 pm. Every time without any exceptions. 2) the greyhound agent should announce about delays just like other greyhound station. But not for this one. 3) One time the bus for the Pittsburgh did not come until 3:30 pm I asked the agent to give me my money back because it was useless for me to go to Pittsburgh anymore. They agent was very rude and didnt give my money back (Pittsburgh greyhound gives your money back) .My suggestion is, there are so many alternatives available. For my case I pay 115$ to go from Akron to Philadelphia to greyhound. You can go to Philly with 65 dollars with rental car if you know how to do that.
Everytime ive taken the bus to Charlesto the stop has always been clean n greyhound workers are friendly. Recommend
Well my girl friend and her sisters luggage got taken off the bus for no reason!!!! they stopped!!, for 2hrs, not changing buses, got put on a bus going west, when she is traveling east, they found out and the luggage is on a another bus traveling east to Akron, 12 hours behind, WOW!!!!, You should refund some of the cost of the tickets, poor service!!!!!, I pick them up in Akron at around 5:00pm 09/16/2014, but might have to turn around and be back at the Akron station at 6:00am on Wednesday 09/17/2014, to pick her and her sisters luggage up!!!! and if her sister has to be there to get her luggage, Ill have to drive over a hundred miles round trip out of my way, and will have to get up around 3:00am, because of the incompetency of your employees, we feel that we should be compensated!!!!!
Great experience GORST TIME EVER !!!! That it was great I mean- I been greyhound literally about 70 + times n Each and every experience was a horrible one… Except this last one
The company is staff is pretty bad in general. I do not want to be mean, but no one in the company can give information about anything. They are not polite and not willing to help. If you ask for help to someone, they just say they cant help and walk away. Why cant they at least indicate the person we should look for? I made the trip Akron-Cleveland and then Cleveland-Detroit (MI). That was one of worst choices of companies. I regret.
I never took a bus before but i had a good experience. Its a great transportation option if you are only traveling for about 5 hours or so. Let them drive you for a quarter of the price to rent a car!
Wonderful service very satisfied 😊😊😊😊
They are the most unprofessional company I have ever seen. My trip was from Tulsa Oklahoma to Akron Ohio. For starters The first bus leaving Tulsa was 2 hours late. Then once we got on the road we found out that the bus driver didnt even know where he was going and we had to GPS the route for him. By the time we arived in St Louis we were now 6 hours late. Then the driver was totally unprofessional. He was kicking people off the bus and wouldnt let me sit next to my husband and when I pleaded with him he threatened to kick me off the bus. Also he wouldnt allow the passengers to talk to each other, or use our cell phones. Then because of the time delays when they rerouted us they rerouted us to Cleveland Ohio instead of Akron. And thats not the half of it. Once we got on the bus from Chicago to Cleveland the bus drivers ezpay pass for the toll roads didnt work and the driver couldnt get through to grayhound to resolve the matter. Which puts us another 2 hours behind. We were supposed to arrive in Akron at 3:05 Friday afternoon and didnt even arrive in Cleveland until midnight Saturday morning. Where they had to send us to Akron in a taxi cab. Which would have been fine except it was two in the morning and the Greyhound station was closed. Then I had to call a friend at three in the morning to drive 38 miles from his house to pick us up and take us home then drive another 38 miles back home. I called customer service and they said they would refund me for my ticket, but almost a month later still no refund. I have traveled all over the world and country and this trip was by far the worst experience I have ever had. I even ended up with namonia from standing outside in a snowstorm waiting for my friend to take me home. Appalling!!!
Its ok. Cleaner than most bus stations. A lot of seating and thankfully there is usually a designated person just for just the Greyhound questions.
Masks are required. Has a small snack bar with decent food.
This bus station is relatively well cared for with friendly enough staff while i was there
Not bad.
I would appreciate charging phone stations
Good but star removed for allowing people to be loud, overall its great.
Excellent place first time travel and it was with ease
Very nice and the food stand has very delicious food
Not the worst station, just in-between. Only downside is metal toilets and ppl will set stuff on fire in the stall next to you.
1) Cleveland Ohio terminal has NO Timetables posted, no one knows where to wait for your bus, you get different answers from different people. How hard would it be to put up a screen like an airport departure screen?2) Booking tickets on the Greyhound website is as bad as the airlines. Price change all the time and without notice.3) Greyhound customer service could not tell me where the bus stop - pick up point was in Athens Ohio!! They told me to call back later and ask someone else - and they didnt know either. How can you run a bus line and not know where the stops are?4) Customer service is worse the cable companies!!5) Just a dismall business.
It was a safe clean area ok for a bus station 4/5
Awesome but hope they lift the face mask requirement soon
I was riding metro lol
Very nice staff, sheriffs on site for any issues, great muffins and coffee, never had any issues!
Cheaper way to send goods that you will normally pay a lot more money for if you go through USPS or UPS. And is same day delivery depending on the distance. Cheaper!!! Try it and you will be amazed.
This station is very nice and its great to be inside while I am waiting for the Cleveland bus to arrive.
Security is lacking I do not feel safe even though I am a man you kind of take care of myself they allow drug dealing and junkies and drug abuse to go on in their property in the bathrooms Etc I was solicited for money buy a panhandler traveling public should not have to put up with such conditions did you go to this Greyhound please be careful if you are our lady girl woman Etc do not travel alone do not let your children travel out there alone
Way much cleaner and brighter
Nice bus center.. there is a snack bar,,,restroom ,,,, its warm in the winter plenty of seating,,,,,police are there... You can also catch the city bus there also
Never on time always an hour late , tickets are so ridiculously expensive , the no refund policy makes you even more mad when their drivers make you late to your next destination and then they take forever printing out a another ticket for the next possible time to the same destination to make for making you late.
I miss being on the Greyhound buses for traveling
Customer service bad. Hours on page havent been updated for a long time
Dont call, the phone will ring forever and when it pics up, it will hang up on you. They suck. The online ordering feature charges y $18.00 to buy another person a ticket. Buyer beware.
When you get your ticket look at the busline on top of the ticket! IF IT SAYS BARON YOU HAVE TO CALL TO LET THEM KNOW THEY HAVE A PICKUP!!!! GREYHOUND DOES NOT TELL THEM and your bus will NOT show up! barons has been having a repeated problem with greyhound not telling people they need to call! damn near cost me a job!!!!!
Didnt ride the bus just sat there waiting for a ride
Left print out at home. And they made me buy another ticket. Crooks. I would give a zero star but they make it one star to even give a review. And I paid twice.
These greyhound buses are disgusting, staff including managers should be ashamed!!! P.s the whole bus smells like that blue toilet water from the back of the bus 😣😣😣😣
Its nice, food is good, u dont have to wait long for the food, the bus.
The bus was a half hour late and when we called the Greyhound station to verify the time for the ticket it said there was no bus for that day or time. Almost missed the bus bc we were about to leave going by what the automated system said.
Nice and clean but no staff on weekends
Clean wide open spaces. The gentleman at the counter was very helpful respectful and courteous
Local city route buses and Greyhound Bus Station all under 1 roof. Makes getting to Your local destination much cheaper.
Lost mine 👓 eyeglasses!!!!
A pleasant place to get around the city!
Groovy joint to wait for bus
Slow hardly any one was there a lot of people are not taking the bus much
Y’all won’t pick up the dang phone and y’all website keep crashing like what is wrong with y’all
HONEST, THE WORST PEOPLE , DRIVERS AND SERVICE EVER. ID RATHER WALK TO HELL. PLEASE TRY ANOTHER BUS. Greyhound is not worth it.
The Service is Stressful some of the employees dont have manners.
Left on side of gas station for 6 hrs. Then left in cleveland bus terminal which had very nasty bathroom and the staff was just as bad.
Go here every to ride bus.
.Nice little coffee shop with reasonably priced food, clean, and spacious waiting area indoors
Bus stop look good fall clean up for other business in the area.
Its okay.
Clean environment, no b.s.
Great and clean
The Greyhound bus stations in case Cleveland and Columbus are in immediate need of overhaul and new management,in Cleveland,birds fly through the air,in Columbus, the place is decrepit!!!, cmon!!!😡
The person I talked to very kind and organized. They knew how to answer all my questions.
A bit more work on toilets
Great atmosphere and nice people
Place is warm, it saved me from the cold 🥶 I caught
I am sorry but I was only on the very outside
Bus came super late
Why I like Akron terminal because it is very clean the floors are shiny and nice
It’s ok but I love greyhound to go home and visit my family
Great place to travel with
How I get around Akron
Jamie at the Akron, Ohio bus terminal was the rudest, most miserable human that I have ever met. Maybe a job in customer service isn’t for you.
Nice clean environment friendly staff
Great for getting u to were u need to go.
The nicest Ive seen in all my years of traveling on greyhound
Quick, cheap, easy. They also follow safe social distancing!!!
Needs to be open until the last greyhound arrives smh
It is a very clean transportation hub. The metro Transit authority should be very proud of this facility.
Clean place people friendly
Very, comfy, friendly c imformtive expm
A lot of bums and other individuals hang out there all day long, and sometimes its very uncomfortable down there.
Station is good but the customer service sucks and on time is non existent.
Love this placeawsome
My husband Jason Collmar and I Ashley Collmar have traveled on these buses many times.
Its warm
Good service clean
School kids run it
Not the cleanest in some areas and was kinda ghetto.
Filled with people that I dont want to talk to let alone sit next to.
Awesome place get tickets when needing to travle by bus
Dirty
5/7 on a base 12 scale. Great puns. Haha yes.
Not any food places around unless you get there early they have a food court
Well organized
Hate going here! I stay away,and get off the bus before I get there
It was chill mode yesterday only a couple of people acting crazy lol
The coustomer sevice was very nice
This is actually the Greyhound Station where you can get buses. The Greyhound Package Express and Greyhound Lines is located in the Akron Metro Bus station
Our Greyhound Bus Services are in our Metro bus station local bus service I was using our local bus service why I was there two days ago!
Its good to have it i like it for me
Helpful and catered to the riders needs
They open at 9 a.m. by 9:10 they had a 20-minute sign will return
Peaceful mindset
Always fast easy and great customer service
Clean and quiet atmosphere.
Nasty,stinky bad area,and open to the public for a few hours a day
Dont go to late, no buses to Warren!
Bus was over an hour late. Staff was rude as best
Nice and clean place, friendly staff.
Very nice bus station safe to
Good
Hey man you got an extra cigarette? 22 times in 15 minutes....
Clean nice environment
Clean.. wonderful staff and very efficient
It is also the Metro bus station in Akron
Dont hate it just never dealt with them
Great transportation service amazing prices.
Great
Long trip to Georgia.. Had some layovers but was on time..
Nice upgrade from the old station!!
I would rather walk than to use their services
Very handy place Good staff
Crowded buses, ran late a couple times, prices are reasonable
Quite unsafe with people asking for money... and being followed around....
Why is the first picture I see of a wrecked bus?
Not OK a lot of crazy people
Not good at all
Clean mlm modern
Its a bus station, not much to expect
Nice bus station. Friendly workers.
Very clean,an safe place.
Clean
Very clean very nice very polite
To much just to ride a bus crazy people
Horrible!!!!! Theyre clocks are not set right..
I was at the eta.
Very good
The worst greyhound station ever !!
Easy to visit other places
Total reviews rating 3.8
199 Reviews for Greyhound Bus Station 2023:
Review №1
2022-06-10Most staff are rude at the window and bathrooms are almost always dirty if not downright filthy especially end of night. Charging stations nvr work right. Men loiter in lobby trying to pick up women. Food cafe closes too early.
Review №2
2022-06-06This building is like nothing Ive seen before. It is a city-block-sized indoor bus station. It is clean, the air is clean. The staff are friendly and humorous.
Review №3
2022-07-07No food, horrible conditions with inside porta-potties, extreme odor of urine with uncomfortable seating area. Not a place you wanna sit if you dont have to.
Review №4
2022-04-15Station is always clean and with the transit police there I feel safe when Im on the property. Bathrooms have also been clean when Ive used them. COVID masks are required on the property and on the buses..
Review №5
2022-07-07Very clean...nice little diner inside..good security
Review №6
2021-10-15This station is always clean. Heavy police/security presence to make commuters feel safe. Unlike bus stations in major cities like NYC, they care enough to keep the restrooms open. I ate at their café for the first time today also. Good food and the two ladies that served me were sweet, professional and funny. Keep up the great work over there, yall!
Review №7
2022-06-09Ticket counter inside RKP TRANSIT Center. Certain times of the day when the ticket agent is there. I should point out beside Greyhound, Barons Bus Lines, GoBus, etc are examples that provide Intercity Service.
Review №8
2022-04-04I hate going here I had a crack head literally try to fight me I dont feel good or safe being there when I do I dont care the weather I will stand Infront of the cop area and not all of the bus drivers are nice
Review №9
2022-05-25Friendly staff, some people need to be taught manners but Im all ok
Review №10
2022-01-03Apparently it closes at 5pm??? I arrived at 7:15 pm to await my departure and the doors were locked. I saw passengers inside tho. Eventually security opened the door for me and said they’re closed. But she let me in since I had a bus ticket. I’m so confused. How could it be closed when busses are coming and going?