Greenwood Chevrolet Inc in Youngstown
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Youngstown, Mahoning County, Ohio, US
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Site: https://www.greenwoodchevrolet.com/
- Monday:9AM–8PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–8PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
Greenwood Chevrolet Inc in other cities:
Its was so friendly and so pleasant, I have never encounter this kind of treatment in any dielership,have me informed of everything show me options and also drive away whit a brand new car.i highly recommend this place, and Paul Kello thanks por all your help, 120% customer satisfaction here!!!definitely recommend to anyone and everyone to come here. Zero stress on my end. Thanks guys
So I was driving past this dealership . The other day saw a truck I am looking for . So I stop in and they look at my truck about trading it in2016 gmc 2500 duramax crew cab Long Box. 4x4 slt 200k mi trucks worth 40k yes it has some doings and dents . But those disrespectful people make me an offer of 15k for my truck . I would always check another dealer if I was you .
I met with one of the service advisors named Cristi. She was amazing as she listened to my concerns and went above and beyond to accommodate my inquires with previous and present services. I will highly recommend her as the go to person in the service department. I believe that I will be asking for her for all of my future GM service needs.
I went to Greenwood Monday July 11th 2022. Everyone there was so nice and friendly. I had the pleasure of meeting Sean Franks and he is so very kind. I had to step out on Faith. I was so nervous and did not know to expect. We sat and talked and he is vey knowledgeable about his job. He went over the application with me, he asked me what I was interested in as well as the year. Everything was done smoothly and I got approved. Thank You so much Sean Franks for doing everything that you could do for me. 🙂
George Showan took a very disappointing situation that occurred with my initial appointment and went above and beyond to make it right. Everyone makes mistakes, but few make up for it. I was very happy with the final solution and will be back in the future. Please Thank George for me.
I recently purchased my second car, a ‘15 Malibu at Greenwood Chevrolet in Austintown. I’ve had the pleasure of dealing with Joe Kovacich and Tracy Briden again, and with my situation they both went above and beyond for me. I’ve been searching for a Malibu for awhile, but never came across one that would be suitable for me. However, Greenwood had a Malibu that appeared on their site but the price was out of my budget. Joe stayed in touch with me and he and Tracy were able to fit the car perfectly into my budget. Tracy went over my financing throughly and made sure I understood everything. Joe also delivered my car to my home. I just want to say I love my Malibu! It’s quiet, comfortable and easy to drive. The process went smooth and the time I spent at the dealership went very quickly. Joe in sales and Tracy in Finance treated me, a customer, like family! Because Greenwood gave me the opportunity to have another car, especially with having a car loan already, I was able to sell my other vehicle. If you’re looking for a used car, or a new one, I definitely would recommend stopping by Greenwood and seeing Joe Kovacich or anyone at Greenwood Chevrolet. Thanks again!!!
Wonderful service, didnt wait long. They took me right away with no appointment, I had been trying to get an oil change and air in my tires but the bad weather and work schedule had forced me to cancel each appointment. Thank you for your prompt attention and I now have an oil change and air in my tires.
My family and I have been loyal customers of Greenwood Chevrolet for well over a decade. We have purchased four vehicles from them and they were also our go to for any maintenance. Unfortunately, we will no longer being doing business with them after our most recent maintenance experience.To start, they ignore service bulletins from GM themselves and sold us a “ GM certified pre-owned vehicle” with a known issue and never mentioned it once. We were told, “it’s not part of our inspection process of used cars”. This ended up costing us well over $900. During the same visit, they overcharged us for a regular oil change and never even asked if I wanted synthetic oil, which is all I run in that vehicle. Additionally, they promise that your car will be washed for free with all maintenance, it even says it on their website. However the last few times we’ve had vehicles serviced, they neglect to even try to make the car look clean. They don’t even rinse it off.My last two points, I know, are not huge issues. But when combined with everything else, it’s clear to see that Greenwood Chevrolet is a shell of its former self. If they lie about something as simple and noticeable as a free car wash, there is no telling what else they lie about or neglect during maintenance. This experience has not just turned me away from Greenwood, but all GM products going forward. I was in the market for new Chevy Colorado, but the Ford Ranger is looking a lot nicer after this experience. Do yourself a favor and go ANYWHERE else for new/used cars or maintenance.
I was traveling to PA from Florida when my engine started making odd noise. I located the dealership and arrived about noon. I found the service department and was greeted by Rich DeCapita. He heard the noise and immediately called a mechanic. They took my truck back to the mechanic and within an hour found the problem. They immediately took control and started fixing my truck, advising it would be done before 6pm. I was only 2 hours from my destination so they gave a rental car and sent me on the way. I was called that night, like they said, and told the truck was ready. The next morning I returned and got my truck. I am very impressed with this dealership. I have heard many times over the years they didnt buy the vehicle from us, so.. and dont help. They did an outstanding job and showed the Chevy family spirit that we should expect. I recommend them highly and want to say thank you again.
I bought a 2018 Chevy equinox in March of 2021. The back window was missing the seal on the outside of the window and would literally rain inside my car. I notified them about the issue, it is now going into March 2022,and have still been waiting for them to remedy the situation, an entire year...I dont understand why or how this hasnt been taken care of yet, I have a 2 and 3 year old daughters and it rains on them. I have continually called and been given different reasons every time why, or havent been contacted back at all. Why dont you care ? I am not financially secure but never missed a payment, my money is just as good as everyone else. This is completely unacceptable... Im shocked and very unhappy with you guys, but Im sure you dont care, Ive wasted my time to even do this survey...
My salesman Sean Franks made me feel very comfortable during my search for a new vehicle. He always answered his phone when I would call or text him . He was very knowledgeable about what I was looking for and all options on the vehicle . He also went above and beyond to get me the trade in price I wanted for my vehicle . There was never a moment that I felt uncomfortable or upset with my buying experience with Sean . I am 57 years old and have bought many new vehicles in my life time . This is the first time, I could honestly say , that it was not a headache to deal with a salesman , Sean, and a dealership Greenwood Chevrolet . I hate playing that arrogant dealership game where they treat you like you’re an idiot. Thank you again Sean for the great experience !!!P.S. - I have already referred a friend to you .Thanks again ,Michael Kluchar 👍
Everyone was so courteous and knowledgeable. The issue with my vehicle was addressed while I waited. The service manager Sean Greenwood personally got involved and made sure my issue was corrected. The service advisor Erica was also very instrumental in getting my vehicle fixed and getting me back on the road quickly. I was very impressed with the total experience and would highly recommend Greenwood Chevrolet to all my family and friends.
Greenwood Chevy is the best, and Robert is the BEST salesperson around! We just bought our second car from Robert and we appreciate his transparency and honesty; traits many car salesmen dont have. He made the process of buying our new Chevy Malibu easy, and he went above and beyond for us. If you need a car: SEE ROBERT at GREENWOOD!
Great place Kristie is the best. Shawn is super helpful .Also Stephanie was very helpful with all of my concerns .Great staff Great place Great inventory Great prices New and Used . Super clean place well maintained Building Nice waiting area . WOULD recommend to EVERYONE . BILL in the body shop Is the best around a real good guy and very knowledgeable. Would recommend him and his team to Everyone .Update Bill did some service work on My Camaro He went above and BEYOND to fix my car He is a real asset to Greenwood chevy and a very knowledgeable Gentleman I would recommend Bill to everyone .He is the Best around update 10-2-2020 Bill is the best goes the extra mile for his customers .would recommend greenwood Chevrolet collision to everyone carissa is great also and Lynn A+ Group of people had my Camaro rims powder coated Amazing job looks great also body work on my 2020 spark great job again cant say enough good things about Bill and his crew would recommend them to everyone .
MY BAD BRO I DID NOT CALL THE AUSTINTOWN LOCATION IT WAS THE HUBBARD LOCATION I HAD THE ISSUE WITH ON FRIDAY. I DEALT WITH AUSTINTOWN DEALER TODAY, ALL MY QUESTIONS WERE ANSWERED. FROM NOW THIS IS WHERE I WILL BE COMING BACK TO. HUBBARD NEEDS TO LEARN CUSTOMER SERVICE FOR YOUR GUYS.**********************************************I called parts on Friday around 5:25pm the guy who answered was a complete A$$HOLE. I had a few questions that werent complicated, but I could hear the frustration building in his voice. I asked about picking up the part and this A$$HOLE told me we close in 2 minutes call back or stop in Monday then hung up. I wish I got his name so that I could come personally to tell him what an A$$HOLE he is. Thanks for the horrible service, I will go to another place where they appreciate my business.
Dan Naples is the man to see! So nice and easy to work with! Just give him your wants and budget, and hell get you what you need! Everything was very fast and easy . The finance guy was very friendly. Everyone is accommodating, not pushy. The waiting area is amazing, free snacks and drinks, bathrooms are clean. Highly recommended! Just got my Equinox, so happy! Huge selection of new and used cars.
Bobby Beshara helped me find the perfect car! I am extremely satisfied with his customer service as well. He knew how to talk to me, help me set everything up, took me for a tour of the dealership and I was able to test drive my 2022 Trailblazer and take it home with me that day. I could not have been happier with my experience. My parents are now recently buying a car from Bobby after seeing how great he was.
If I could give zero stars I would!! Erica is the worst service rep to deal with there. She is rude and has no idea what she is talking about. I had rain guards ordered to be placed on when my oil change was done. She had them sent back. This was after the first set I ordered fell off pulling out of your parking lot after being put on. I have dealt with GM dealerships since 1996. Greenwood has to be THE worst. Honestly it might not be so bad if they got rid of Erica and her nasty attitude
Have purchased a vehicle here and leased 3 vehicles here and have always had a pleasant time and their salesmen and women are always professional and helpful to get you what you want for a budget you can afford. Love doing business with Greenwood Chevrolet love my new Silverado too!
I had the pleasure of working with Shawn Sweitzer. He is by far the best salesman Ive worked with. He was professional, very friendly, helpful, and informative. He made me feel like more than just a sale. Him and the young gentleman in the finance department did everything they could to get me the truck I really wanted with the best possible deal. Ill definitely be coming back to Shawn if I want to purchase another vehicle in the future.
We really enjoyed our car shopping experience at Greenwood Chevrolet! We had been to many other dealerships and felt so pressured to buy. At one, we were there for over an hour before we even got to test drive a vehicle. The atmosphere at Greenwood was calm and friendly. Roger was great about getting us started right away and being patient while we made decisions, and Tracy was wonderful to work with on financing. Id definitely recommend shopping at Greenwood!
I am a young man who was looking for a good car at a good price. Sean Franks asked if I needed any help finding anything and I told him the car I was looking for on their lot and he drove me to it. The car was very nice. He gave me a good deal and in no time I was on my way home with my car. They are very easy to deal with and treated me very nicely. I appreciated them very much since I have been to dealerships near my home that dont want to give me the time of day because of my age. I drove an hour and a half to get to this dealership and would drive it again without question to get another car. I highly recommend them.
Was well pleased with my recent purchase from Greenwood Chevrolet in Austintown, Ohio. I was extremely happy with the assistance I received from Kevin Lawson. He was a delight to work with and went out of his way to make sure we were happy with the purchase. Also kudos to the finance manager Jorge and sales manager MAUREEN for a job well done. I will definitely deal with them in the future.
Got my new equinox here. Great sales rep and finance rep. Great all around employees. Had to pick up my car and called for a lift. Nice lift driver. All around perfect experience. Took my sister in a month later to buy her new car. They had her in a new car hassle free. Lov u Greenwood!!
By chance I stopped in and found the exact car I had been shopping for more than a year to find. They had just taken it in on trade. I spoke to Bobby and he told me he would call when the vehicle was ready. It had to go through service and detailed. He promptly called me back giving me first chance to buy this car. Unlike most dealerships I have dealt with in the past... finances were not discussed until Idecided I wanted to purchase the vehicle. The entire buying experience was relaxed and very professional. Bobby never rushed, never pushed, and remained very patient with me through the entirety of the sale. I have walked out of many dealerships during negotiations feeling disrespected and undervalued! Bobby and Greenwood Chevy of Austintown did an amazing job ensuring all my needs were met and all my questions were answered! Im glad I pulled into their dealership that day! Financing dept was very painless and efficient finding me the best rate available. I love my new Cadillac and recommend Greenwood Chevy for anyone looking for someone to go the extra mile for them! They have definitely earned my future business!!!!Thank you Bobby and Greenwood Chevy
I would never go anywhere else but Greenwood chevrolet. I was so amazed how detailed and helpful my salesman was Bobby Beshara. He let me test drive any vehicle I was interested in. He gave me a tour of the facility and he was so patient on all my questions. Thank you for being so great at your job and for truly treating customers like family
I’m currently waiting 2hours and counting for an oil change. I made an appointment and was on time and I’m still waiting. I recently bought a new Silverado but not from here and maybe that’s the problem. They could’ve had a sale if they didn’t low ball me on my trade.
Justin Coulter was very friendly since the start of it all and still is checking in on me to see how the car is doing. I asked sooo many questions (even some of the same things multiple times) because this was my first time buying a new car and it was stressful. But he was very patient and walked me through all of the information several times and made sure I understood all of it. He is a very good salesman and i recommend going to him if your looking to buy a car. I am glad I came to Greenwood because the service here was unmatched. And the best part was that everyone was willing to step in and help. I highly recommend going here if you’re looking for a new or used car, They will definitely take good care of you.
I walked in and was not honestly expecting much. Met with Joe Kovacich and he told me that he would see what he could do. Still I was skeptical. We checked out some cars that I told him were what I was looking for while the finance dept did their magic. And I left with a great vehicle! I am so happy with my Jeep! Joe was a great help and I would send anyone his way to help them purchase a vehicle! He helped me tremendously and made it super easy!! Thanks so much Joe!
It’s not every day car shopping is made so comfortable and easy and with Greenwood as soon as I walked in the door I was treated like a queen . Kevin Lawson was my sales guy and he was beyond amazing!! I’m so thankful for him and Tracy treating me so well and helping me !! 5 stars isn’t enough for how well you are treated !
I was charged for some parts that should have been covered under warranty. Upon calling it to their attention they refunded my money, no questions asked, but I would think that the service department clerk who checked me in should have known that a 2020 model year vehicle is automatically covered under warranty. Alls well that ends well I guess.
This was our first time going to Greenwood Chevy to purchase a new truck. Definitely not disappointed Kevin met us the door for our appointment. The truck we had seen on the lot was sold but Kevin had another one the same color waiting for us to look at. We loved the truck he had shown us so we sat down with him to work on a deal. Within a few minutes our deal was in place. We then met with Greg to get our financing in order . Greg made paperwork go quickly and we were on our way. Everyone was extremely friendly at the dealership. Since we were happy with our vehicle my brother in law purchased his new truck the following week. It was a win win for everyone.
When I walked into the dealership I knew exactly what I wanted. Gary gave me some options and was able to get me out of my other lease. He was awesome and so was Greg. What I loved about these two is that they weren’t pushing me into buying a new car. I had no idea I’d be taking delivery the same day. Everything went smoothly. I love my Traverse!
I had a wonderful experience with Greenwood Chevrolet. Kevin got me in a great 2016 Malibu. He was very attentive. Very helpful and answered all my questions. They dont play games, they late it out straight for you. Great group of people and I recommend anyone to go there for their next vehicle purchase.
Bobby Beshara and Tracie were THE best that we have dealt with. We felt like we were with friends and not salesman. Bobby was just awesome, professional, helpful, honest a million other positive things we can say. Tracie, so nice and to the point. She kept her word. Please dont go waste time on any other car lot!! I asked for a specific car and i got that exact one. They didnt try putting me in any other car. Thanks again Greenwood!!
I had a great experience the commercials are wrong the dealership is not a bad place to buy a carr. Everyone was helpful and friendly. I had a problem with a headlight its now three months after I purchased my used car. They took care of it and I wasnt charged for the repairs. They went the extra mile after my purchase. I would recommend greenwood chevy to everyone I know and to everyone I dont know. Thank you again greenwood chevy.
I recently Leased my third vehicle from Greenwood Chevrolet. I have used the same Sales Representative for all three vehicles and the knowledge and attention provided by him has always been excellent. In the past 6 years dealing with the sales and service personnel at Greenwood they have always been courteous, professional and friendly. It has been a pleasure doing business with all of them.
Very accomodating, was given a full-size silverado loaner, staff was very knowledgable and got my vehicle back next day.However, the problem returned only a day later, sooooooo, Im inconvenienced now with having to bring my truck back. Unsure if they repaired what truly needed repaired and why the problem came back so rapidly.
This is my first brand new car purchase and it went very well. Everyone was nice and Juan Gurley had everything ready when I arrived because I was coming from out of town , it took about 2 hrs to complete everything . Juan and Greg Faunda were great and I recommend them. The receptionist was good at explaining everything to me regarding all the new stuff in the car because that saw so helpful .
I want to thank Jim Conlin and Jorge Sandoval for making my new car purchase a pleasant experience. They took care of me right away. Gave me a great price on my trade in. Stay opened and worked to give me a price I was happy with. My son in law Vince and I drove from Erie to Youngstown. Because of the great price and reviews I saw online. They went above and beyond. I could not take my Traverse home with me that night, so they delivered it to me at home the next day! I will recommend these guys to all my friends and family! Thank you Jim and Jorge!
I was looking for a newer vehicle to replace my old one and found some at Greenwood Chevy so I made an appointment and looked over some vehicles with my salesman Ray Ortiz and found me a car with low miles and an affordable price and got me what I needed for my trade in and Jorge Sandoval got me the financing and payment I needed. I had a very good experience and they treated me like a part of the Greenwood family and I would encourage my friends and family looking to buy a car to consider Greenwood Austintown!
Received letter from Dan Naples stating that I could get a good deal on trade in, for Traci to tell me that the vehicle I have an $11,000 loan out on is only worth $500 & that’s all I could get for it. When I decline offer Traci hung up the phone on me. Rude service & total waste of my time. She’s always been inaccurate in her figures even when I bought the car. I was told one thing & another at signing.
I was having trouble with my check engine light and it lead to me bringing my car back for a second inspection, I delt with Christi both times and she made both times very pleasant. Christi was very helpful and understanding, and went above just scheduling and appointing, she took the time to explain things and treated me like a person not a number. I work two jobs and she worked with my schedules to help make the situation less stressful. There was another girl at the desk that also was very kind and helpful, she also tried her best to help me. I did not get her name but I am also grateful to her.Businesses need more people like those ladies. Thanks you for the kindness and great customer service! :) Stay safe!
Sean Franks was absolutely amazing!! Answered all my questions and made sure I had a full understanding throughout the entire process. Traded in my 2012 Nissan and drove home in a 2018 Chevy!! Great atmosphere and quality service. Definitely recommend Greenwood Chevrolet!!! And while youre at it ask for Sean Franks!! You wont be disappointed.
Once again Bobby Beshara and Ray Ortiz went the extra mile. Received a great deal on a new car. Traci in finance also went the extra mile getting us great financing and making sure we had everything covered. Thanks again and see you soon for our next car.Went back to Greenwood’s to purchase another vehicle. Again Bobby Beshara went the extra mile to make sure that we got the best deal. He’s the only salesman I’ll use. Tracy in finance also stepped up to the plate and got us the best financing deal out there. She is also a very kind and caring person. You won’t go wrong with the team of Bobby and Tracy.
Nick Amendola is my salesperson at Greenwood in Austintown. He did a fantastic job getting me into my next leased SUV. I insisted on having a red Equinox and fortunately they had 2 left on the whole lot. Nick fought hard to get my payments down to where I was comfortable enough to say yes.The finance manager, Jorge Sandoval, was great. He made every thing go through smooth and quickly. I was out of there in no time. Jorge is a very nice guy.Greenwood Austintown has always treated me good and I love all the people I have worked with there. The building is beautiful and kept so clean.Thank you Nick and Jorge for another great experience with you!
Greenwood Chevy Austintown is fantastic! We have been using Greenwood for years and have never had a bad experience! Our Salesperson, Dan Naples, is top notch! He listened to our needs and found us the perfect 2021 Chevy Trailblazer and we couldnt be happier! The whole process of leasing is made so much easier when you work with a great salesperson who is knowledgeable and friendly! Dan is really a nice guy and we appreciate his professional, A++++ service. Tracy Briden, finance person at Greenwood is also top notch! She makes the paperwork process easy and quick and is incredibly personable and friendly! Both Dan and Tracy are true assets to Greenwood and we will always use Greenwood for our future vehicle leasing/purchasing needs. I must also mention that Greenwood is immaculately clean, including the restrooms, and followed all COVID-19 precautions, very important during the pandemic. Do not hesitate to use Greenwood Chevy of Austintown for your vehicle needs, you will not be disappointed.
Nothing wrong with your dealership... however General Motors products are failing. I have a 2019 Impala... it caost me $667 for an erosion repair. NO VEHICLE SHOULD HAVE AN EROSION ISSUE AFTER ONLY 2 YEARS. And because i have no extended and no manufacturers warranty it somehiw becomes my problem. I WILL NEVER BUY GENERAL MOTORS AGAIN IN THE FUTURE...THE PRODUCT IS FAILING.
Very disappointed with our experience with them in Hubbard Ohio. We recently bought a used 1 ton dully and traded our pristine 2017 GMC Sierra with 26,000 miles on it. We shared concerns about the tires on it and they wouldn’t do anything about them, We got our new purchase home and two days later we had a flat tire, so I aired that one up. At the end of the week a second tire went flat so I call the salesman Jason to express my concerns and hopefully they would resolve the issue, He did say to make an appointment with the garage but he also told me he didn’t understand how we had flat tires because it had been sitting there for 30 days with no problems until I got it. He basically called me a liar.
Everyone at the dealership was friendly and professional. My salesman Norm Flick was very knowledgeable and helped me through the process of trading in my older Trailblazer for a 2021 version. Norm even went over the functions of the new Trailblazer and helped me set up my phone, etc. I would definitely do business with Greenwood Chevrolet again.
Could not have found my dream Blazer without the hard work of Sean Franks and team. He stayed in contact with updates during the entire process. Found me what I wanted and stayed within my price point. An overall great experience. I will gladly be back in the future should we need another new car, but I drove my last one for 21years. Thank you so much Sean for taking the stress out of buying a car. A+++
I brought my equinox into greenwood to see if I could get help with connecting my phone to the car. I had no appointment and the staff did a wonderful job of helping me and figuring out that an update was needed. My trip to SC the next morning was a success and I am so thankful for the service provided!
It was my pleasure to encounter a top rate salesman like Tim Demain . He extended every effort to assure I departed with the very vehicle that met all my demands and wishes. I look forward to continuing our relationship in the future. Thanks , ecstatic about my sweet ride!
They were timely and I didn’t feel like I was being taken advantage of. I had another repairman tell me my battery was bad and needed replaced and Greenwood told me it was fine I also didn’t need a new transmission. Greenwood service center has always been honest and I refer everyone there.
I had the best salesperson ever. Juan Gurley. Oh My I Gave Him My Information And Told Him What I Liked In A Car And The Next Morning At 11am, He Was Calling Me To Pick Up My New 2021 Traverse. They Have A Awesome Team Here. Thank You All So Much. Ill Be Sending All My Family And Friends To Greenwood Chevrolet In Austintown Ohio. Be Blessed All.
Joe Kovacich was a very helpful and knowledgeable consultant to do business with. He made us feel like a top priority in our purchasing process, answering all of our questions, and addressing concerns. The process was the fastest and easiest we had in purchasing a new vehicle.
I went to Greenwood looking for an Equinox and Gary Newhard helped me with my purchase. I told Gary what I was looking for and he got the exact car I wanted. Gary was very nice, professional and he listened to what I was saying. Gary took me to my car and showed me everything thing about my Equinox, Gary even took time to pair my phone with my car. Gary made purchasing my car a great experience, I will definitely be back and will be sending customers as well.
The whole process was smooth and not once did I feel pressured into buying something. I originally went in just to get my current vehicle appraised and see if anything was actually possible and Kevin understood my situation and guided me through the whole process and was able to get me into the perfect truck all while completely working around my schedule.
I had a great experience at Greenwood. Justin Coulter was my salesperson and Greg was my finance manager. I cant say enough good things about them. It was my first purchase buying a car and they explained everything to me, worked with my parents and I and got me approved and out the door in no time. I recommend these guys for anyone who is looking for a vehicle and not sure who or where to go to!
The salesman did a good job but the first used trax should not have been for us to drive it had issues with the brakes . it was nice how well he did after that and we are happy with the one we got. Finance and signing the papers went well and he explained and answered all of our questions. The car was detailed and very clean and my wife was smiling all the way home.
Shawn Sweitzer was very compassionate, kind and professional. I learned my daughter leased her first car from him as well, three years ago and she was very pleased with his hospitality too. I have shared my experience with Shawn with my friends and family. I did have an appointment with another dealer the following day. But, because Shawn listened to me and made a proposition that I just couldnt refuse, I ended up with my specific payment under what I quoted him and amenities I requested as well. I am truly very happy and very satisfied with my purchase from Greenwood Chevrolet, Inc..
I needed a truck for the winter and since I had such a great experience last year, I decided to reach out again. Bobby Beshara found me another great vehicle at an awesome price! He was very honest and helpful, and theres no where I would rather have bought another vehicle from! Thank you so much!
I had a great experience at Greenwood. My sister purchased a vehicle about 4 months ago she told me everybody was fantastic and would do their best to get you the car you want. I admit I had my doubts Pam and Tracey made my experience wonderful very easy answered all my questions I drove off with the car I wanted. Great Customer Service.
Made an appointment for an oil change thinking I would use my points for it. To my surprise I was told I had a free oil change and tire rotation coming. If the lady that took care of me hadnt reserched this I wouldnt have known I had this coming. This service was done swiftly and correctly. I couldnt be happier with the service I received at Greenwood Chevrolet.
Best dealership ever! The staff are all so friendly and knowledgeable. Norm Flick has been working there for 100 years and we all love him! Haha the owner and his son are exceptional business people and have always resolved any issues we have had with the utmost attention. Of you buy a Chevy from greenwood they will have your back, even if you have to go up against General Motors.
This was the most pleasant and painless process I have ever had purchasing a vehicle. Roger Thurman was quick to answer any questions, knowledgeable, and moved the process along in a quick manner. Tracy in Finance got me approved and in the vehicle I wanted without any issues and in a blink of an eye. i would highly recommend them to anyone.
My old car quit and I was in need of a reliable vehicle. The people at Greenwood went far above and beyond from sales to service. They found me a beautiful car I could afford. Customer service seems number one there. Tracy is a miracle worker. Justin and Joe in sales and Rich in service not to forget manager Dave. You guys are all awesome auto angels in my book. Triple AAA experience. Thankyou for helping all customers across the board. You managed to help me.....you can help anyone.
Leasing or buying a vehicle can be as uncomfortable as a tooth ache. Fortunately, I found my experience at Greenwood to be painless. My sales person, Shawn Sweitzer, was knowledgeable without being pushy. He, along with the dealership, met all of the concerns that I had and I believe that they went the extra mile to make sure that I was comfortable with the lease and the price. I would recommend them to anyone who is shopping for a vehicle.
Joe Kovacich was awesome getting my deal together even with me not being able to be there because of my work hours and store hours. He found the vehicle I wanted and lower priced as I expected. The finance was absolutely the best also. Getting me in and out like I asked. Recommend
Justin Coulter is an awesome salesman. I work midnights and had a hard time getting my car in for oil change. He came and got my car, took and got oil change, then brought it back. I appreciate the extra he does for his customers. This is my first car with Justin and Greenwood. I must say after having 7 cars with Sweeney I am much more happy and feel like i am appreciated. Thanks again Justin.
Dan Naples was super! He made my car purchase a positive experience. I apologize that I do not remember the finance person I met with but he was wonderful too! He explained everything and was helpful with setting my payment date for a time frame that works for me. The other person I worked with was the one who helped me set up Onstar and other tech features. He was extremely helpful and explained the tech options for me so I was comfortable with my new car! I believe this excellent service demonstrates excellent management. All the employees seemed happy to work there and that is a direct reflection on the management of the organization. Thank you for being there for someone like me making a car purchase. Words can not describe how pleased I am with my purchase! I will recommend Greenwood Chevrolet to anyone I know that is in the market for a new or used car.
Our Salesman Dan Naples and finance person Tracy Braden were not only extremely professional but went above and beyond to help us get the deal we needed.Because of their combined efforts we not only have a brand new vehicle but we made two new friends.Thank You so much for making this experience a fun one.
Purchased both our vehicles from there. Couldnt imagine shopping anywhere else. Fair priced patient and a much better experience with them than any other dealership we had visited. We were hoping to deal.with Pam again, as she was our go to lady there but she had retired and we had Kevin. So great to know that no matter who we deal.with there its always going to be a great day!!
This was the best experience I’ve ever had buying a vehicle. Our salesman, Danny Naples, had the vehicle warmed up and ready for us to take a test drive. The sales process was very fast and informative. I recommend this dealership and this salesman to anyone looking to buy or lease a vehicle. Totally UNLIKE other pushy and rude salesmen at other dealerships. Danny Naples answered all of our questions and made the vehicle buying process easy for us.
The staff at Greenwood Chevrolet service department were extremely diligent in making sure that my car was repaired expertly and in a timely fashion. The owner, service manager and assistant oversaw all repairs on my vehicle. Their customer service was outstanding. I am definitely coming back for my next vehicle!!!
Robert Colbert made purchasing a new car a pleasure. He was professional,courteous,knowledgeable, and most of all patient with us. He spent a great amount of time answering all our questions even though we were at the dealership well into closing time. Robert met all of our expectations and beyond. Thank you so much and we will be back most likely within a year to purchase something for Joe!
Chris Davis and Jim Conlin are two guys that you can count on in order to get you a car of your liking and the best deal they possibly can. You walk in and they try you with genuine respect and kindness and not just as someone thats doing it because they want your business. Obviously they want you to buy a car from them but they allow you distance and space to weigh your options from other dealerships and not press you about the car you were interested in here. I felt know pressure in having to buy a car from them rather I felt in control of the purchasing process and by the time I decided on getting a car from them compared to another dealership. I felt comfortable and I knew I was making the best choice for myself. Big thank you to the both of them on helping me purchase my first vehicle.
You will Love Your experience at Greenwood Chevrolet.I drove 1 hour and 30 minutes to look at their extensive inventory, I knew what vehicle I wanted .But it had been sold. They found one better than I had initially desired.I didnt buy a Truck . I made a friend and a investment in machinery for years to come.I hate dealerships simply put.Not once did I feel like I was being pushed into anything I didnt want or need .If you want to be treated like royalty ?Go see Bobby Beshara and Greg and see for yourself.You want be disappointed, I promise.Dave Phillips from Painesville,Ohio
Bobby was the best salesman. He understood my hesitation with trying to decide which vehicle I wanted to buy. He was very patient and I felt like I’ve known him for years. I would definitely refer him to anyone interested in buying a car. He went above and beyond for me.
We had a great experience with Greenwood and especially with our salesperson Bobby Beshara. The representative that reached out to me initially, Vienna Scott-Vince, was also wonderful. We came all the way from Buffalo, NY to purchase a 2013 Chevy Avalanche they had. Bobby even stayed late so we could come look at the truck before deciding to buy. Everyone at the dealership was very friendly and made us feel welcome. I would definitely do business with them again in the future. Thank you all so much!
I am so pleased with every aspect of the purchasing experience at Greenwood Chevrolet.I arrived at the dealership early Saturday morning knowing exactly what I wanted to purchase - a 2021 Trailblazer. I had researched the vehicle options on multiple dealer websites prior to my decision. I chose Greenwood because they had the exact model I wanted. When I arrived, I was greeted by Gary Newhard who walked me through the entire process - NO PRESSURE!!Thanks to all at Greenwood Chevrolet - a class act!
Great experience buying my new vehicle. Roger Thurman, sales, was the best. He helped find exactly what I was looking for and the price was perfect. All around great experience with everyone I dealt with from my initial contact, sales, and finance. I traded in my truck and got a great trade in amount. I was treated amazing by all.
I kept thinking I was not going to get approved and I also had a bad experience with another dealership so I was leery about going to Greenwood. I came several times and changed my mind and drove out the parking lot. I finally took a chance because my coworkers told me about Tracy could do wonders shes the real deal. I came with only a trade in that I owed $518 on and so so credit I was repairing. I left with a wonderful vehicle and was treated with so much kindness and professionalism from Tracy and Shawn. The real deal at Greenwood Chevrolet.
An absolutely amazing dealership with even more amazing salesmen. Buying a car is usually a stressful situation with a lot of wheeling and dealing. But, not here. Chris Davis made our entire experience. He did what ever he could to get the best deal for us, he made us feel like we were apart of his family and never made us second guess our decision. We walked away with our 2019 Equinox and left stress free. I can’t say enough about his passion and drive for his customers. Truly a phenomenal person. The rest of the staff were amazing as well. Helpful and kind. We will never shop at another dealership!
UPDATE (from 1 star to 5): So after the car I bought had some issues, including dry rotted tires, Sean and Frank fully took care of it, including paying for 4 new tires for the vehicle. This dealership really stands behind the vehicles they sell.---From the salesman who couldnt answer any questions about a Chevy Suburban AT A CHEVY DEALERSHIP to the financing department that took weeks to complete the paperwork so I could get out-of-state plates, this dealership does not seem to value its customers. I will say, if I can give anyone there 5 stars it is Frank in the service department.
I recently purchased a vehicle from Greenwood Chevrolet. I was a little reluctant to inquire about purchasing a vehicle I did not wanna spend hours and hours in the dealership then need some ridiculous amount of money down. Nevertheless I made an appointment To look at a vehicle it was very quick and easy when I got to the dealership I met my salesman Bobby who then got Tracy involved in less than two hours my deal was done. I would recommend this dealership to anyone looking to buy a vehicle
I had a great experience at Greenwood Chevy!! My sales person was Will PIckens and he was absolutely great. He did everything and more to get me the car I wanted and did not stop until I was completely satisfied. The service I received from everyone I saw here at Greenwood was awesome. I would definitely recommend anyone looking to get a new vehicle to come here!
I purchased a bran new 2020 silverado 6.6. I got the best most amazing service. The sales guy was funny, honest, professional and friendly. His name is Bobby beshara a real swell fella. Helpful and very informative. He changed my mind about the car dealerships I believe if u go to greenwood Chevrolet that u will get the best service available. Ask for BOBBY!
Working with Tim Demain and Chris Davis was wonderful. They both treated us like we were family. We love our new Malibu and the knowledge and patience of these two gentlemen was amazing. Tim took the time to explain our options between leasing and buying and answering all our questions. I would recommend either of these gentlemen at Greenwood to anyone buying a new car. Thank you both for your hard work. We couldnt be happier.
Stop to see Norm Flick about buying a new Chevy Traverse as our lease was about to end. I told Norm what we were looking for and he said let me see what I can do. They didnt have an AWD Travese on their lot so we search for one and found one in Willougby Hts. For us. We did almost all the transactions over the phone. When he got the SUV in he called us and we went up to test drive it and said we would take it. He schedule us to come in At 10am the next day to meet with Tracy in Finance to sign the papers. She had everything ready for us to sign and answered all our questions. Excellent Service by Tracy. Then we met with Norm again and he had Carli explain all the new features on our new Traverse to us, she paired our phones for us and again excellent customer service from her.we then said good bye to Norm and drove away. From start to finish we had excellent customer service from the Greenwood Team. I would recommend this Greenwood Chevrolet Dealership to everyone. Greg Greenwood is also why I keep coming back to Greenwood Chevrolet. The Team from top to bottom is excellent and cares about their customers
After a positive car buying experience 2 months ago, we had a less than positive experience when we encountered a service problem. Fortunately, Christi, a service consultant there, was able to help give us a satisfactory resolution to the problem. She definitely went the extra mile for us. Thank you Christi.
This is by far the BEST car buying experience I have ever had (Ive bought a lot of cars ). I would highly recommend Greenwood in Austintown!!! My salesman was Sean Franks probably the richest salesman !!! If youre looking for a car Greenwood in Austintown is the place to go!!!!!!!
Joe Kovavich was very nice and helpful. I would recommend seeing him when you go. I was nervous at first but everything worked out. He went above and beyond to help me. Everyone else that i dealt with were nice also. Sorry dont remember names. But I would definitely recommend Greenwood Chevrolet!!
My experience with Greenwood Chevrolet was fantastic. Very friendly and knowledgeable personal. Dennis Sima went beyond his powers to help me make this deal with my new car which I absolutely love. When I asked him how he did it, he gave me the biggest smile and told me, its miracle season right? I would absolutely recommend the dealership and especially Dennis. Once again thank you so much to everyone that made this possible. In a way youve changed my life. I feel safe behind my new car. White Chevrolet equinox awd 2017.
The first time I came they left two greasy handprints on the hood the second time I came they left hand print all over the body from rotating the tires and forgot the Oil sticker on the windshield I had to tell them to put one on mind you it was a black truck I won’t be back
Had a great experience buying my new car, would highly recommend Greenwood Chevrolet and also would highly recommend my Salesman Joe Kovacich. I would also like to thank there finance department Tracy Briden did a great job at getting me in a car with my budget in mind, thanks again!
Total reviews rating 4.6
199 Reviews for Greenwood Chevrolet Inc 2023:
Review №1
2021-12-24Bobby B. Was so helpful and amazing! He helped me find this beauty just in time for Christmas. He made it his mission to make the experience of buying a car seamless. Him and Jorge took care of a lot of the legwork before I even arrived. They were never pushy , just straightforward and honest. I was in and out in less than 2 hours. Not to mention Bobby went out of his way to find me a big Christmas bow!! Highly recommend
Review №2
2022-02-16It was a pleasure working with Kevin Lawson and Tracey Briden to secure a good deal, complete with all of my GM discounts. I have been dealing with Greenwood Chevrolet for sales and service since 1986. I highly recommend them to all of my friends and family> Thank you Kevin and Tracey.
Review №3
2022-01-03Everyone at the dealership was very friendly and helpful. The dealership was very clean and had Covid 19 protocols in place that made me feel more comfortable. Shawn S. was so helpful and knowledgeable. He answered all of our questions. We never felt pressured by him to make a purchase. Greg F was just as helpful and did a fantastic job finding us the best rate. We will definitely be back and will recommend the dealership to our friends and family.
Review №4
2022-01-27Amazing Service, I have been leasing my vehicles, i am on my third lease.Dan Naples has been the Salesman each time, he has be extremely helpful. Dan listened to me my wants and needs, made things quick and painless. I am glad to be a member of The Greenwood Family since 2002.Thank You,A Happy Customer!
Review №5
2022-05-18The reason why I gave it a one star is because I got this car in 2020 in November I got the Ford Focus 2016 not even of a month of having it the transmission started slipping. I go call them almond you I had 6 month warranty when I called they said I had to pay outta pocket because my warranty ain’t cover the transmission then I argued because I didn’t even have it over a month. Cool they fixed it in less then 2 hours. Worked great for a few weeks and back at it again. But because my warranty was up I had to pay somebody to check it. They fixed it again worked great for a few weeks. Now I’m stranded again because of the transmission and I’m still paying on the car that I got through cardinal loan place. I’m over this car I wish I never went there.
Review №6
2022-07-10I was referred to Joe Kovacich here and he didnt do to me like most salesman do, he educated me on what I wanted to do( buy or lease ) and let me make the decision and also went through payments and prices for both sides! He was patient with me and now I enjoy my truck to the fullest after getting a good price! Also Greg did an awesome and quick job with signing papers and answering questions, even about other vehicle lines! He was very knowledgeable! I knew somewhat of what I wanted but even at that, including a test drive, I was only there an hour and a half for everything! Most places take the whole day. I walked out with what I wanted at the right price and I called the same day I bought my truck! Im truly amazed, and recommend Joe Kovacich if you need a car or truck with no hassle!!!
Review №7
2022-06-01I had a great buying experience! My sales rep John Celfade exceeded my expectations! Got me a great payment and I love my 2019 chevy equinox! Highly recommend this dealership.
Review №8
2022-01-29I had a 2:30 appointment for an oil change and I arrived 15 minutes early. I told the service associate that I had be out of there by 3:30 to pick up my wife from work. He said that should not be a problem. They did not pull my truck into the service area until 3:20. When I saw that I told him he did not have enough time. He said dont worry we will get it done. I am sure I did not get all of the multi-point inspections that come with the oil change since the entire process was completed in 10 minutes. Most of the time when I have an oil change it takes approximately 1 hour.
Review №9
2022-04-06My experience with Greenwood Chevrolet was excellent. It was a very easy process. They got me into the vehicle I wanted. Justin and Tracy in finance were both amazing. Easiest car buying purchase I ever made.
Review №10
2022-04-02Had a very nice experience at Greenwood. Been a loyal customer for years. First time dealing with Joe Kovacich and he took care of all my needs. Great sales rep and help me buy out my three year lease. Looking forward to doing more business with Joe in the near future!