Identifies as veteran-owned
Yes
Graeters Ice Cream in Cincinnati
Categories
Location on the map
Cincinnati, Hamilton County, Ohio, US
From the business
Identifies as women-owned
Yes
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Great dessert
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible car park
No
Offerings
Coffee
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 513-381-4191
Site: https://www.graeters.com/retail-...
Site: https://www.graeters.com/retail-...
Opening hours
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:8AM–11PM
- Sunday:9AM–11PM
Graeters Ice Cream in other cities:
Comments (183)
150 Years of Deliciousness.. And please dont stop. This place is always a SweetTooth Treat for me when Im in Cincy and with the friendly service it is never a disappointment. A single scoop on a sugar cone will set you back about $4 and most pastries are under $2. I think you are at least worth the $6. Enjoy!
Excellent ice cream with very friendly and rapid service. Skylar was especially helpful with our questions and efficient in getting us our ice cream. Thank you, Skylar.
I haven’t been to this location in a long time. But not much has change especially with the folks they hire.Today the manager that was on duty was very rude an her whole demeanor was unfriendly I specifically told how I would like my malt an she just made it a bigger deal then what it was when it’s literally just ice cream, it’s not complicated.. wish I would’ve gotten her name but I probably won’t be back to this location Anyways ….🤷🏾♀️
I went in there with a big crowd and this today.and two girls was in there...they helped the crowd but never...told me 1 moment...Im patience...I would of said okay but they didnt even pay attention to me at all...but kept looking at but not saying...they need to this greatest down go to the on vine much better...Im telling u...I would never go back there...and all I wanted was 1donut thats was fast a simple...they work on they time...not the customers...
Customer service tells the story of ANY business and Fountain Square Graeters does it well. Kudos to the young ladies who worked this morning and served the group I was with...*
Nice selection of ice creams, all very tasting. Chocolates and other food is also nice. Location of this store is very convenient. Staff but very friendly though, at least on that day I visited.
Many know that Graeters is an ice cream magnet. However some locations also carry bakery goods such as this one on Fountain Square in the Fifth Third building. While selection is limited the quality is all Graeters. Translated, that means graet! They also have merch for that friend or family member that has moved away.
Even better than expected- Sasha & Denise made this so fun!! Excellent customer service, personable We detoured a couple miles on our trip to come here- and so glad we did! We’ll probable stop on our way home to Nashville as well!!
My wife and I came here for her free ice cream sundae on her birthday and the Man In Charge was willing to make her any ice cream creation of about the same type. We had a delightful time. This is a popular Graeters and before we left there were many people there.Clean bathrooms and a water fountain with cups to drink water with your ice cream. There are places to sit inside and enjoy your ice cream.
The dessert here is absolutely AMAZING! I had to try the seasonal Pumpkin Spice Sunday and having been in ketoses for about a week or two it definitely hit the spot. I do warn you tho, the portions are big. I plan on going back after loosing a few pounds 😂
These ladies were awesome and really blessed us! Our two families traveled to Kentucky from Colorado and were so close to the Ohio border, the kids wanted to say that theyve been to another state. We brought them over to Cincinnati to have a fabulous ice cream experience. It was late and the ladies all helped us quickly. They went above and beyond and we were appreciative of their hospitality. Thank you Graeters ladies!
I felt belittled at this place, I always come there, and when I entered I went straight to the bathroom… A small, young white man with a mustache asked me if I was going to buy something in an aggressive way before entering the bathroom in front of lots of customers…I told him, dont you remember me, I was here yesterday, I even spilled milk chocolate on the floor on this table…he said yes Im sorry…They should this memory of regular customers who leave tips… I would not go there anymore…
I went in on a Sunday night, an hour before closing. I don’t know if it was an off night but everyone that worked here, besides Nadya, looked like someone pooped in their Cheerios. I tried to smile and be nice to Destiny, who took my order, but she looked like it was her job to have boo boo face. I ordered a Brownie Sundae and a Cafe Mocha and the sundae looked like it came directly out of the cows rear end. To be fair, it was fairly busy and the staff did service the customers quite quickly.
My experience today at this location was absolutely fantastic!! Don, the gentleman who served me and my family, was so generous and kind! It was my first time trying Graeters ice cream and I was very pleasantly surprised at how tasty everything was. We got a brownie sundae and a strawberry shortcake sundae, both very yummy! 10/10 would definitely go again!
This location is right on Fountain Square, so its a very convenient location. I dont deal with driving downtown, so if you do, parking may be an issue.The customer service in this particular store is sub-par to other Graeters stores in my experience at several. I realize that they may have to deal with more crazies than most, but that shouldnt affect the service given to the actual customers like myself.
I was about the 40th person in line (for a reason) but they are efficient and move you through very quickly. Delicious ice cream!
Ice cream was delicious!! Staff were great. The manager was the most helpful and have suggestions and samples. We enjoyed our visit!
Wow wow wow! Very nice and friendly staff, fast service as well. We had the malt milkshake with chocolate chip cookie dough, it was amazing. I’d recommend!
Delicious ice cream! My family and I were traveling through the area and we were told by all the locals that we just had to try Graeters Ice Cream before leaving. We stopped by while exploring the OTR area and were very happy we did! It is definitely a special treat that I now highly recommend. I also recommend the Vienna Coffee flavor if youre in the mood for something sweet and love coffee.
You can’t go to Cincinnati without having a scoop of Graeter’s (in fact I had it three times on my last business trip)! Absolutely love their ice cream. Don’t hesitate to ask the staff for a sample. Their signature is the black cherry and black raspberry chocolate chip but they have other great flavours too.I recommend seasonal flavours since they don’t last long - I had pumpkin recently and it was divine. I opt for the kiddie scoops since American scoops are HUGE compared to Canada. Also had the black cherry and buckeye (peanut butter and chocolate) most recently.
Delicious ice cream. I highly recommend the Brown Bourbon Butter Pecan. This location is conveniently part of the downtown Cincinnati Fountain Square.
Im just realizing that Ive never written a review for this place!! Probably because Ive been coming here for years and it just seems like a given - like, doesnt everyone know that when youre in Cincinnati, Graeters is the place to get your ice cream?This is the closest location to my home, so this is the one I frequently go to. But I also love this location because there are benches outside and tables across the street that are perfect for the summer.Two important reasons why Graeters is one of the best in the country:1. Their chocolate chips can be as big as your palm! Also, have you noticed how a lot of chocolate chips taste waxy and hard? Not these! They have a nice chew to them and a super rich flavor.2. All of their flavors are awesome. Usually, I find a favorite flavor at each ice cream shop and I stick to that one and never try anything else because I know that it wont satisfy me the way my favorite does. But at Graeters, I get a new combo every time! Basically any flavor with their ginormous chocolate chips are a win, but I also like to cons
I had the Ancho Chili and Chocolate ice cream. It was so good! I have lactose intolerance, but I still ate there, as the training I was there for gave me a free scoop. I threw up, but it was totally worth it. Hot burning chili and cool smooth chocolate ice cream. It was delicious!!
This is a Cincinnati staple, cakes cookies and best of all the ice cream!
Love the place! I visit just about every night when we are in town.
Love the Buckeye Blitz! The flavor’s unique and I’m craving for more!
Im just realizing that Ive never written a review for this place!! Probably because Ive been coming here for years and it just seems like a given - like, doesnt everyone know that when youre in Cincinnati, Graeters is the place to get your ice cream?This is the closest location to my home, so this is the one I frequently go to. But I also love this location because there are benches outside and tables across the street that are perfect for the summer.Two important reasons why Graeters is one of the best in the country:1. Their chocolate chips can be as big as your palm! Also, have you noticed how a lot of chocolate chips taste waxy and hard? Not these! They have a nice chew to them and a super rich flavor.2. All of their flavors are awesome. Usually, I find a favorite flavor at each ice cream shop and I stick to that one and never try anything else because I know that it wont satisfy me the way my favorite does. But at Graeters, I get a new combo every time! Basically any flavor with their ginormous chocolate chips are a win, but I also like to consider the seasonal flavor as well!
This was my husband and my first time trying Graeters. Although 2 of the 3 items we purchased werent correct, they were still delicious!!! We will visit again the next time were in town!
My daughter has a tree nut allergy and this is a huge concern when considering ice cream. The staff was so amazing when I explained our concerns! They not only opened a new fresh container of peach ice cream to ensure there was no cross contamination, but also opened a new package of cones, freshly washed their hands, put on fresh gloves and cleaned the ice cream scoops! I was so impressed! Thank you Graeters! You will always be my #1 choice for ice cream!
Delicious ice cream with so many flavors to choose from and great customer service. Love the location as well!
Went there with wife and son and had my first graiters ice cream here. Very friendly staff. There french pot method however it works allows huge delicious chunks of dark chocolate to form. Love there favorite black raspberry. They sell in many stores now and its very good,however its just better here
Good range of different flavors, some unique, the ones I had were quite good! Reasonable prices, $4.75 for 2 scoops.
Awesome ice cream! Had the homemade taste to it that took it over the top. The chocolate chips are no chips, they are more like huge fudge chunks! The staff is super friendly and you can sample flavors before deciding. Plus, if youre a vacationer like us they tell you about nearby attractions where you can stroll and eat ice cream.
It was fairly busy when we arrived, but they move through the line quickly. The service was great, but the ice cream just wasnt that good. It tasted all right, but it was definitely nothing special. I had heard so many great things about it, but it didnt meet my expectations. If you have to choose one ice cream place in Cincinnati, go to Dojo!
I used to work here, it’s probably the best ice cream in Ohio.
Very tasty ice cream spot in the heart of High Park neighborhood. Vast array of flavors in offer and you can sample as many as you like until you find the right pick. Loved the coconut one I had, it even had little shreds of coconut in it.
Umm. Long time patron of Graeters.BUT, Im telling you, dont go to the downtown (fountain square) location for an ice cream cone. A dip no bigger than a golfball: $3.75. Went this evening for the second time (thought the first time going there was maybe a fluke), but truth be told: again a tiny scoop the second time around.The rent is probably expensive; recently remodeled: so, overhead might be high. Sorry. Not going back ever again.
Graeters has some of the best ice cream I have ever had. The portions are a good size for the price, and they have a large variety of flavors to to choose from. Every time I go to fountain square, I make it a must to stop by and get a chocolate malt or a double scoop chocolate ice cream.
They are Very Clean, Sweet and Very Helpful. Thank you for helping with the Brownies ❤ They Were Delicious.🤗 Next time we are in Cincinnati walking around and need a good treat We will be back to see you all. Thank you all and have a Blessed Day.
Dont know how the ice cream is but the worse place to get a smoothie, I took a fine young lady there and we got 1 strawberry banana smoothie each. The first sip was the sweetest thing I had ever tasted it seemed to be no ice. We went back she got a sunrise something and there were chunks of ice still in it about 3 gumball size chunks, I just throw mine away it tastes like diabetes & Orange juice after u brush your teeth. Never again, if u want a smoothie Smoothie King is the place not here.
Not up for debate - this is the BEST ice cream in America. It simply cannot be beat. Their waffle cones are the way to go. Any time Im in the Cincinnati area I bring my Graeters cooler and fill it up with pints of various flavors (they sell coolers and dry ice for long travels). But you have to try it in person too - so much better. And oddly enough, Im lactose intolelrant, usually any icecream effects me, but Ive never had an issue here. I credit their quality ingredients and simple recipe.
I am outraged, LIVID. They brought me vegan ice cream!! (UberEats) and it’s gross! No bueno!!!!
The chocolate chips are fantastic. Very creamy! Could eat it the whole day
Excellent customer service, very friendly environment. You can bring your kids, family, or friends to eat ice cream or any of their other varieties.
This review is going to be two fold. The ice cream is not great. Its icy, grainy and less than examplary. The shop is like a small cattle herding operation; and it took a long time to get a small hot fudge sundae. I was really disappointed; I can get better ice cream in the grocery store
Overrated is the word that came to my mind as I finished my ice-cream here. No, it wasnt pathetic at all. But there wasnt a much wow factor either. However, given a choice, I would go for Cold Stone which is few miles away in Newport. It may have a less diverse menu from Graeters but very good quality ice-cream.Ice Cream:In terms of menu, there are some good innovative items on the list and you can definitely try that. We went for Apple Cinnamon Sundae and Affogato. Affogato was actually nice with more of a rum flavor than espresso in an ice cream. Or perhaps it was Bourbon Pecan that was doing the talking. I liked the concept and the end product was good. However, Apple Cinnamon Sundae was more towards okay than amazing. None of the above are on their regular menu, so I may have tried a little too much. However, having had a taste of their ice creams from Kroger store, I am more certain about Cold Stone than Graeters. The lady serving us wasnt even aware that Apple Cinnamon Sundae is on their menu. She read through the ingredients on the board behind her and made it.Ambiance:The place was very crowded and remains crowded pretty much all the time because of the legacy. There is much more besides just ice-cream if you want to purchase. They made a good use of napkin holder by placing information about their history and their process of ice cream making over it. The place is a little cramped with a decent seating capacity. But if it is a warm day, you may as well take your ice cream out and enjoy it sitting at Fountain Square itself.Staff:The staff was good, overall. While the lady was clueless about Apple Cinnamon Sundae, the lady at the cash counter quickly jumped in and helped us out to explain to the server what do we want. That was very good. There was a huge crowd but the turnaround time was pretty quick, so not much of a wait there.Overall, its a good place and worth try. But not so amazing as people here make it sound.
The workers were not very kind or friendly and extremly inefficent and slow, it took 10 minutes to get served and checked out because only one worker was helping customers and three others were standing around. I finally got my ice cream and there was a hair in it! I took it back and they tossed it in the trash, did not apologize, took forever to get me another cup. It was obvious which one of the workers hair it was because she had really long hair that was not tied back. The floor was also filthy. The ice cream was okay but not great.
The ice cream is good, no doubt. But the business management leaves something to be desired. Inconsistent portion sizes and no posted prices for the scooped ice cream = not a good value for the price.. I go in anticipating a nice treat and generally leave disappointed with the purchase.
This is a review for their black-raspberry chocolate chip. Get it - it is delicious, creamy, and flavorful while not being exceedingly expensive. Hand-made ice cream is the rage currently, and Graeters lives up to its competition.
This ice cream was some of the best I’ve cream that I have ever had in my entire life! The only reason I am giving this place 4 stars because the girl that was up front and scooping ice cream for people did not say one word! She had a look on her face like she was pissed to be there and it made me afraid to ask her for help. Haha oh and I found a hair in my ice cream cone 😬😬😬
97 percent of the staff are great. ( You always have one it two anywhere) . Adam, the manager is awesome! He and a few other employees welcome me by name upon my arrival.Oh yeah, and the ice cream and ohert products are the best. Not too sure of the merchandise for Ive not purchec any yet.KEEP UP THE GREAT CUSTOMER SERVICE YALL , It keeps me coming back!
Best ice cream around! We always come here at least twice on a weekend when we’re seeing a football game. Kids size cup is the perfect treat and the gelato is to die for.
Delicious cookies, can’t stop eating them. ♥️
The ice cream here is great just like at all Graeter’s. Since this location is in fountain square, seating is limited and it’s kinda crammed. They are always super busy but the service is still friendly and fast.
Their black Raspberry ice cream is by far the best!
For weeks i kept returning to this store hoping to score a cheese crown after noticing they never had them I asked to have one saved/put aside for me the young lady working the evening shift extremely rude unprofessional and flat out ghetto said she’d do so while smacking and rolling her eyes.... came back the next day to only be told that no cheese crown has been saved/ placeed aside. Places like this in this area need better selection of employees not everyone has the patience to be treated with utterly incompetent nonsense!
A Cincinnati classic; every time I come to Cincy for business, I always get a scoop of Graeter’s, whether it’s on a sweltering hot day or even on a night when it’s below freezing (like tonight)! Great place to grab quality ice cream with loved ones.
Great icecream. Convenient location. Giving a 2 star due to the customer service from Grant. While on a field trip, we wanted to stop and get our favorite icecream! Unfortunately, we had to experience the disservice that Grant had to offer. Firstly, one chaperone in our group ordered a delicious banana split sundae, without the pecans. When she got it, the one Grant made, it didnt have any whip cream or a cherry, so said chaperone politely asked for those. He huffed, snatched the sundae, whipped it onto the counter, completed the order, and went back to the kitchen huffing up a storm like the world just ended...Next order, Grant is hurrying customers to scoot up the line. Thats fine, we were taking up space. So a student was up next to order. How may I help you? (Smug look included) hi. Id like to order a medium milk shake with whip cream. Then a long pause with Grant looking bug-eyed at the student, followed with, would you like me to put milk in a cup and shake it??, Obviously very annoyed....I bit my tongue and politely asked the student to let them know what flavor of milkshake theyd like, because I suppose it was too difficult for bug-eyed Grant to ask that in lieu of being rude...I did inform the store manager about the incident. Grant left the store pretty ticked off a few moments later. However, it wasnt just his interactions with customers. Grant was throwing things all over the counter, slamming things, rolling his eyes, just pissed off at the world.And Grant. If you were to see this, I was going to tell you that you had nice eyes in hopes of lifting your spirits, but not anymore. Noone likes bug-eyed, angry people.But the icecream was AMAZING!
Very unsafe. My wife and daughter called me crying after being surrounded.After the Bengals game on Thursday, I dropped them off at 10:45pm while I parked, but the ice cream shop doors were locked. They had closed early. My wife and daughter turned around and were surrounded by about 50 people, the guys were yelling at them. Over the phone I heard my wife yell, She is only 14!
Hands down the best ice cream. Im from Louisville, and was super excited that there was a Graeters a walkable distance from UCs campus. Ludlow is a cool street. Would Recommend. Chocolate chips are A+.
Tried to go to Graeters at 1020pm and the manager said they were closed. There were people inside and the hours posted on the door and online say 11pm. It was a holiday weekend (Labor Day). They should plan ahead and stay open as listed instead of closing early. Boo!!!
Used to go to this downtown location before heading to work early morning and no longer will do business. Some of the employees treated certain customers different and have noticed this numerous occasions. Lack of eye contact and less enthusiastic when serving you. There is a tall, brunette male employee who refuses to hand certain customers change in hand but chooses to place it down on counter and slide it over to you with a smirk on his face...Very Rude and Unprofessional behavior. The experiences from customers rating five stars says it all versus certain experiences.
There is no better ice cream than graeters. We are huge fans. Service is always top notch and you get a good amount of ice cream for your money as well.
Best ice cream I’ve had in my entire life.
The ice cream is very delicious. The staff is super friendly.
Grab some delicious ice cream and listen to music at the fountain square.Perfect evening with the family.
Great location, amazing ice cream. Right across from my hotel, can’t beat it
Some of the best ice cream and pastries in Cincinnati. Friendly staff and clean. My team and I frequent there for a treat. You wont be disappointed.
I come here all the time but all the new employees are extremely rude! The supervisor is stupid honestly. She kicked me and my friend out for being PAYING, LOYAL, CUSTOMERS & causing a rucus when the employee, Devon, tried to argue with us. Last time I checked, the first rule of customer service, is the CUSTOMER IS ALWAYS RIGHT! They came to argue with us and kept it going when we clearly were done talking. I am beyond done with this establishment. They need to clean house with all of these employees.
I go here almost every time I make it downtown, great excuse to park underneath Fountain Square. Lots of ice cream flavors and some baked sweets to enjoy as well.
Clean, good pastries and good selection of great ice cream. Friendly employees. Service can be slow but worth the wait.
The lady Sasha was rude about when I give her a $20 bill for donuts she got mad and rude about i should went to the bank and get change she was rude and mean I love Greaters but i dont like her she got a attitude Im not going until shes fired
Awesome ice cream and superb service!!! Must do in Cincinnati!
Had two scopes of mocha ice-cream on a cone. Really big portion! Very tasty.. Yummy
Not enough places to seat, no WiFi and burning tasteless coffee. Not recommend
Amazing selection of handcrafted french pot icecreams. Pecan bourbon, double chocolate and mocha chocolate chip are my favorites.
LOVE THIS PLACE PPL ARE GREAT PLACE IS CLEAN . AND THE ICE CREAM IS TO DIE FOR.
Great place. Not so friendly servers. The lady was more pleasant than the man.
Great people...great ice cream...no posted prices smh... Center of the city but 1 restroom... Very small tables, weirdly one line that kind of wraps to the restroom.. Its weird
Delicious ice cream. Vanilla iced coffee was sweet and creamy just as I like it. Worth to try
I was woundering where in the world was a good icream place and then i remebered what about this place i went there and the icecream was ok which is very on like the name which has great in it so just why save Graeters Ice Cream Shop #RIPHARAMBE
Very nice ice cream. I have never been to a Graeters before and I certainly enjoyed it.
Best ice cream Ive ever had.
Was told I had to stop here and glad I did. Had the salted caramel chip … Yummy!
Really great ice cream. I tried their peanut butter chocolate chip ice cream and it was delicious.
Mediocre ice cream. Texture was good but the flavor was lacking. Friendly staff and good portion sizes though.
One of our favorite ice cream places! A must visit when in Cincinnati! You can tell by the lines that its a local favorite as well!
Good ice cream, just a little pricey for the portion
The service is not as consistently good as the other locations around town, but the ice cream is still delicious
I didnt like it at all. I come in here all the time but today, I had a employee and the supervisor pick on me for nothing. I bought something both times I sat in there, was just talking to my friend and they kicked me out. All of he people in there were new though so idk what the problem was.
Just horrible. Unprofessional, drinking while trying to fill an order, AND told the African American guy he could not use their restroom and to user three one outside.
Greaters has really good quality ice ream and my wife is somewhat obsessed with them. They use really good ingredients.
Best ice cream around. I visit this location whenever Im on the square. Not one of their larger locations though.
Best ice cream in Cincinnati. Great location on the square. Try the raspberry chocolate chip.
Portions and taste are right on point. Well worth it. Service is a bit slow. Girls need to learn the meaning of the word HUSSLE.
Delicious ice cream. Vanilla iced coffee was sweet and creamy just as I like it.
Very good ice cream and wish we had a store in Birmingham.
Every time I’m in the area I make Graters a priority.
Fast, friendly service. Great ice cream
The icecream is delicious the only but is the restroom, you need to ask for the key.
Great quality Ice Cream, I love them.Bad thing is employees are usually rude.
Great place and the best black raspberry chocolate chip ice cream!!
Always incredibly slow, it’s impossible to get in and out within 15 minutes. I’ve tried several times and just can’t take the slow service. I won’t be back!
One of the better stores in the chain. Great selection of flavored. Staff are friendly and professional. Open late.
Just plain stupid delicious ice cream. It is a daily struggle to walk past this place without spending $$$.
Nice and very tasty. I recommend for kids and ice cream lovers.
Always great ice cream!!
Awesome. The best Viena cofffee ICE cream and butter cookies. I miss you
One of the best ice cream Ive ever had!
Great location even better employees and services. Best ice cream and bakery.
Tried to order a custom ice cream cake online for a birthday with zero luck...
I enjoy the seasonal menu offerings and birthday sundaes. Longer lines at this location.
Terrible service! One of the employees gave the person in front of me the wrong item. Instead of apologizing, they proceeded to complain about him in front of him and everyone else.
The ice cream here is amazing. Many different options to choose from.
This is a local ice cream chain from Cincinnati that serves very good ice cream thats thick and creamy
Good stop for a break while walking through Fountain Square. Might be a bit of a wait in line (which sometimes means you wait outside).
Some of the best ice cream I have ever had
Good Ice Cream, but nothing crazy
Hot day walking around or seeing a show on Fountain Square, nothing is better than this place right off the square. Never disappoints.
Whoohooo great ice cream!!!
Staff very unfriendly and I felt like more of an inconvenience than a customer.
Ths Graeters has sme professional ppl who wrk there, towards the end of the day, u might run into a very short supply of goods tho
Genuine Cincinnati experience. Dont miss the Black Raspberry Chocolate Chunk ice cream.
Good ice cream and nice location.
Creamiest ice cream I have ever had.
Great selection of ice cream. Cookies & Cream was amazing
Amazing ice cream! Chocolate still a favorite.
Be sure and get your free two dip birthday Sundae !!
Good ice cream and sorbet. Decent price.
Staff is very understanding and they also maintain the cleanliness of the area effieciently
Wonderful place to take a break while skating on the Fountain Square.
Best ice cream Ive ever had...
Love the dark chocolate raspberry! 🤩🤩
Been there they have very good coffee and it is clean
Great ice cream and baked goods.
Might be my favorite ice cream place ever.
Delicious ice cream!
Better than cold stone :) yum
Great way to end the perfect night around town with Blink.
Delicious. I can see why Oprah loves it.
The ice cream and cakes are delish .
Best ice cream on the planet.
Best ice cream in the USA !
Black raspsberry with chocolate chips is 👍👍👍
That cheese crown aint no joke!!!!!!!
Ice cream, you scream
Nice ice cream shop !
Line was long, but worth the wait.
Great for a late night snack.
Best ice cream in town
Delicious Danish doughnuts!
Cincinnatis famous ice-cream place
Peppermint stick is the best
Great place for a treat when your downtown
Yummy ice cream!
Great creamy heaven.
Good ice cream.
Good ice cream.
Great ice cream
Great police shop
Excellent break from the office
The watermelon is awesome
Love the ice cream
Black raspberry chip!
Excellent as always.
Love it, Cincinnati institution
Awesome
Tasty
Very yummy
Great milkshakes
Great place
Delicious !!
Delicious ice cream. Ice cream with the taste of childhood.
Total reviews rating 4.3
183 Reviews for Graeters Ice Cream 2023:
Review №1
2022-07-17Graeters ice cream shop downtown is great! The black raspberry chocolate chip was so flavorful!!! One scoop in a cup= $5 even or 5.25 in a waffle cone.They also have a key lime pie flavor that Im going to have to try next time. You can get coffee here, donuts, cookies, candy, chocolate, and other goodies too. Theres plenty of places to sit inside and you can people watch at fountain square. Pretty cool! ⛲👍🍦🍨💝🍧🍬🍩☕🎀😍
Review №2
2022-05-05This location is very clean and the staff are friendly. They have a variety of non ice cream treats and souvenirs too. Dont sleep on their mango sorbet, that flavor is phenomenal! Highly recommend stopping in for a scoop. They have pretty limited seating inside, but if the weather is nice there are plenty of tables out on the square.
Review №3
2022-07-04Amazing ice cream and awesome store layout. The service and attentiveness was great and well appreciated!!! If in Cincinnati it’s a must see! (Next to Fountain Park)
Review №4
2022-06-24You have to try their Black Raspberry Chip ice cream. I believe it’s one of their best selling flavors. Very courteous staff and quick service. Large scoops so one was more than enough for me. Black Raspberry was little sweet for me.
Review №5
2022-06-17Every time I come to Cincinnati I have as much Graeters as possible until I start being a bit ashamed of how much ice cream Ive ingested in a few days! I particularly recommend their black raspberry and butter pecan flavors. A double scoop dish is all you need for a nice taster and to feel kinda full for the next couple hours. Highly recommended!
Review №6
2021-11-05Let me tell you..... This. Was. AMAZING! Brownie sundae with strawberry ice cream, whipped cream, a crushed waffle cone and carmel drizzle. FANTASTIC! Thanks fellas for dealing with me and my crazy craving!
Review №7
2022-07-16I’ve tried a couple different Graeter’s locations and they are consistently bad. Don’t waste your $. Find a real ice cream shop. It’s more like ice milk than ice cream. ☹️Yuck. Staff was polite so I gave them 2 stars strictly for them.
Review №8
2022-02-17We love Greater’s but never come back this fountain square one. We went here at night the white young male staff with a mustache was really rude and aggressive. He kept talking about what he did last night. It was about smoking weed and some violent things. Is it an appropriate content to chat at an ice cream shop? Why other staff didn’t stop him? Also his behavior was weird and what he said didn’t make sense. We don’t want to come back this store because we don’t wanna feel unsafe to get ice cream! Especially in Winter, this store is next to an ice rink. Should be family friendly. No chatting about smoking weed at ice cream shop please.
Review №9
2020-10-16First time in Cincinnati and at Graeters. The staff was friendly. It is in the downtown area so you will have to look for parking. Its right next to fifth third bank. I mention it because we passed it two times. I ordered the vanilla bean and my husband ordered the buckeye flavor. The ice cream was top notch. I also discovered that their ice cream is sold at a Schnucks grocery store in my hometown. So I was very excited. Would recommend making this a stop if you are in the Cincinnati area.
Review №10
2022-07-02The lady by the name of Sasha was overwhelmingly rude; one of my orders was wrong. Hence, I informed her and attempted to grab the donut from the bag and return it to her. However, she stopped me from grabbing the donut out of my bag, which was no problem due to me not having gloves on, but she didnt either, so I questioned her before entering her hands onto the rest of my items regarding her wearing gloves; she became highly annoyed and impatient as if I was the illogical one for asking a valid question, she forcefully handed me my bag due to frustration, which fell onto the floor and received no apology. Yet, I was so patient even after receiving the wrong item. Worst experience ever!