Identifies as women-owned
Yes
Goodyear Norman Discount Tire & Service Inc. in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
From the business
Health and safety
Appointment required
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Phone: +1 216-671-8777
Site: https://www.normantire.com/
Site: https://www.normantire.com/
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:9AM–3PM
- Sunday:Closed
Comments (99)
Called AJ the manager at Normans for tires for my Dodge Ram. I wanted a more aggressive looking tread so he took his time and sent me multiple options with pricing. Special order tires installed next day what more could you want. Truck looks great!
Very good man AJ. He always takes care of me and my family. Very fair and his mechanic Frank is excellent, he figured out a problem with my car 4 other mechanic’s couldn’t figure out how to fix. This is the best mechanic garage in Cleveland. I tell everyone to go there. Plus they have Spanish speaking people working there too. Great shop!
Always great service!! Very friendly and knowledgeable!!Maintains all 3 of my vehicles!
Amazing service every time. Whether the repair is big or small, this place makes sure it’s done right. They are very honest and will make things right if they make a mistake or take longer than expected for your repairs. I was given a discounted price on an oil change plus free windshield wiper blades when it took them longer than expected.Not only that, but the owner himself brought me back to my apartment after informing me the repairs I needed were going to take longer than expected. He also offered to pick me up and bring me back to my car when it was ready.You can’t beat these prices and the service!That being said, this is the only shop I will bring my car to!
Great experience getting new tires. Every place I called quoted me 6-7 days to have my tires delivered, this place got it done in one day. 👏🏾
I took my truck in for an alignment, and the mechanic suggested I do some more fixes too. I told them to fix whatever was wrong and we settled on 800 dollars for everything.They took two days longer than they said they would because they kept “buying the wrong part” and when i got my car back it had new problems. They broke the steering wheel pump and the alignment was not done properly.I returned to explain and see if they could fix what they did, and a kid working there kicked me out.Really its the worst mechanic I’ve ever been to. Dont waste your time or your money or your car on this place.
I seldom write reviews, but I must say I am very impressed with Norman’s. I just moved this week from Milwaukee -- and I needed tires before the first big snow storm and of course I was terrified not knowing which auto repair shop would giving me honest, solid work... After checking Google, I went with Norman’s which was the best decision. He found reliable tires on sale, the shop manager drove me home while they worked on my vehicle, plus they had all the work completed before i had to go in to work. I highly recommend their shop!
Thanks to the latest stimulus I was finally able to dump some money into my car. It was nice seeing it in my bank for a little while 😭☺️ A necessary and worthwhile expense though — new tires, a tuneup, and an oil change. AJ was super professional and awesome. I had a cracked rim (thanks Cleveland weather and those two enormous potholes I hit over the winter) and he found a great used one at a local junkyard and they even picked it up for me. My car is running smoothly now, no wobbling or rattling— such a relief to have this work done and out of the way. I’ll be going back here when I need service in the future. A+ experience.
Highly impressed with this shop. Quality work, honest and very fair pricing. Super nice owner and staff. My car has never driven better. Thank you so much!
Not the first time Ive been here. Had an unexpected tire issue with my truck. Called the shop got a good deal on 2 tires mounted and balanced. Called ahead and had the tires waiting on me great service.
I recently purchased 4 new tires and an oil change and had my front struts and tie rods replaced. Price was almost $200 less than 2 other repair shops estimates. Aj the manager gave me a ride home while they worked on my car and picked me up when they finished. I highly recommend Norman’s, they’re fair with their pricing and treat you with respect.
Great service at a fair price. Super nice guy running the shop that was honest and saved me money by only fixing what I needed not extra things not needed. Definitely recommending to all my family and friends.
So easy to deal with and they treat you with respect, I feel some mechanics talk down to me because I’m a female and think I don’t understand anything about cars. I called made an appointment and went in later that day and they gave me a ride home and picked me up when my car was finished. Good pricing and good work. No issues and I will be going back when I need anything fixed on my car.
Awesome service and employees. I called for an estimate on brakes, oil change, and an alignment. AJ who took my call was so nice and accommodating, he actually drove me home while they worked on my car and picked me up when it was finished. The pricing was very fair and I’m extremely satisfied with the work I got done. Brakes work perfectly and it’s driving straight. So happy I have new mechanic garage I can depend on and get fair pricing. I definitely recommend and will always go there from now on. Customer for life! Thank you AJ!Susie with the Toyota Corolla.
Best place for getting car fixed. Just used their $50 off brake special and got nice low price on brake job. AJ the manager and the mechanics know their cars and are so cool. They also speak Spanish so thats a plus. Me and family only going to Normans from now on. I recommend everyone i know to go there.
My car died right in front of their shop. They had me back on the road in a hour and a half with a new alternator at an amazingly great price!!!I found a new place to take my car for all of its repairs !!! Thanks you, Steve, and his guys for turning the bad start to my day into a good one all things considered!!
My tire blew out and I googled a Goodyear to get a new one. So happy I found this one! Everyone was super nice and helpful. Would recommend you come here!
I’ve been to plenty of tire shops in the area and none of them were more knowledgeable and selfless in helping someone who is completely clueless in the automotive industry. Along comes AJ and he goes above and beyond to explain and get me the deal of my life on tires, helping answer a lot of questions he did not have to. I wish there was a two thumbs up review 👍🏻👍🏻 I will definitely be back and so will all my friends and family. Highly recommended Thanks for being selfless and caring when you didn’t have to.
Very perfessional ...attentive...and the price is pretty good ...didnt haggle with me like other mechanic shops do ...informed me of the work needed to be done and let me know about the minor stuff that also needed to be fixed ....will definitely be returning for future business...
Brought my car in for breaks and a tune up. Great service. My car was done the same day and they called me when it was finished so I didnt have to wait. Ill continue to use their services.
Had our jeep in for a fluid leak. Originally thought it was a bad differential which is pretty costly but they found it was only the seals. They replaced the seals, no more leaks and i really appreciated their honesty. Thanks
I stopped in this location because of the large sign that said, “GOODYEAR”. I assumed it was a Goodyear shop which was just what I needed being that my tire had a leak and Goodyear patches tires free of charge. The guys quickly pulled my car in. I waited for maybe 30 min before a gentleman called me back to explain something that I’d need to get fixed but not right then. I thought that was very thorough of him and nice that he showed me and explained the best he could. I went back to waiting for maybe 15 more min. When I went to the counter to inquire about the timeframe, I was told it would be $27.00. I wasn’t expecting that but didn’t say anything and was fine being that I made the assumption and was wrong about the company I chose to go in to. The problem I have is this. I was NEVER asked whether or not I wanted the tire to be fixed. Had they informed me that it would be 27$ I would have just gone to an actual Goodyear facility. The real problem I have however is that once I went to leave later that evening, my tire was flat! I couldn’t get anyone to stop and fill my tire until late last night. I planned to return today to get this problem remedied or request my money back. Unfortunately, this is a shop that doesn’t open on Saturday or Sunday!!! So, now I’m stuck waiting if I want to return to those responsible for the failed “repair”. It’s beyond frustrating and I have chosen to simply take this as a loss and go to Goodyear who actually can repair tires and do so at no cost. Thankfully, my losses with this company were minimal and the loss is theirs as I won’t be returning as a customer.
Very nice guys at this shop and they know their cars and explained and educated me on what they repaired for me. Great prices and even gave me a ride to and from work while they worked on my car. Highly recommend Normans and AJ is very easy to deal with.
Did very good work on my car, they took very good care of me! Was very professional and on time.They Helped me with multiple problems and I would definitely go back and recommend!
My car started making noises, I took it up to them and they really helped me out with everything. Got new brakes and tires for an amazing deal. They were very fair and honest with me which is hard to find nowadays. My vehicles will only go to this shop!!!! Thanks again!
I had such a great experience those guys are awesome!! They are funny too, great customer service. Oil changes are cheap too !! Everything was great !! ⭐️⭐️⭐️⭐️⭐️
I like that they treat you like your family....AJ took care of my car ...and I will definitely be back to the shop when I need more work done.
Overall great service. Very Professional staff and easy to work with. Provided me with real advice and got the job done in a very quick efficient manner. Thank You AJ (Very Cool Guy) for all of your help. Definitely going to refer my friends to you.
Nice people, very professional, and knowledgeable. And I got a very good deal on my work. Definitely referring all my friends and family.
The guys there really took care of me and were very thorough in their review of the car and tires. Made great economic suggestions
Excellent customer service!! Great pricing!! Best place to come if your looking to fix any problem you encounter on the road, and your in a rush! In and out!
AJ is awesome really appreciate the professionalism and the extra mile he went to make sure my SUV was in tip top shape for my upcoming road trip. Great service.
I highly recommend this place I went there for new tires and really took the time and explained the difference between the tires and don’t try to push the most expensive tires on me also I didn’t have to sit all day waiting to have them put on. I definitely will be going back.
Very nice people working there. They did good work at a good price. I’m definitely going there for anything my car needs from now on.
Very Happy with my experience. AJ was clear and professional about what my car needed and how much it would cost beforehand, making everything so much easier to deal with! Theyre my new car repair place!
Great service and nice people,went for oil change Fri and told them I had a rattling sound in the front,told me I needed new bearings,got me in first thing Saturday and got me out really fast,great place!
Great group of guys . Really fair pricing and great work done . These are some knowledgeable stand up guys . Its a no brainer, get your car fixed with them . Very time consuming but besides that . Great job
I recently requested services from Normans, in dire need of 4 new tires & long overdue oil change. I will honestly state that the professional, exceptional and outstanding services rendered were pleasantly & greatly appreciated!!! I specifically dealt with AJ, who presented himself with dignity, Knowledge, respect & an more than obvious loyalty to the customer!! I will also say that today you dont seem to experience such profound customer service & I would definitely rate them a 10 star!!! Thank you AJ and Norman Discount Tire for a very pleasant and honest experience!!!Shellie Rotsaert
I highly recommend Norman’s for car repairs and tires. Low prices and good work done right. I won’t go anywhere else for work on my family cars. A++++
Very good work and priced fair. They’re really helpful and gave me a ride home while they worked on my car and picked me up when they finished. Great place to do business with.
Aj was a breath of fresh air! Honest, no hassle, personal, attentive and professional!I have definitely made a great choice and will definitely return in the future. We’ve referred several loved ones to him and all share the same satisfaction..Thank you Aj#Greatbusiness!
AJ took good care of my car, also sold me some tires at a great price. Thank you for the great service.
Good deal on brake jobs and oil changes. Quick, reliable, and fair everytime I deal with Normans. Ive been going to them for over 20 years now.
I want to say thank you for being so helpful and the staff was amazing Ill recommend this place to all my friends and family..
These guys are awesome!! Fast and fair priced, they could have charged me for new tires but plugged one and I got a very good used one. Saved me so much money and time. Thanks
All Goodyears will beat you down... Watch out for the left,the right, the uppercut &hook
This shop is very fair and friendly. AJ is awesome. I will tell all my friends and family this is the place for tires, repairs, and maintenance.
Very bad service they did not know what they were doing not only did they have my car for 2 days but they messed up the bottom of my car when they put it on the lift i have 2 cars and spend alot of money with them i dont recomend any body to take there car there will never go back
Ive been taking my vehicles to Normans for almost 10 years. Joe is fair and honest. Id recommend his place to anyone in need.
Awesome service and great prices. Def recommend
Quick service and good work. I felt they were honest good people that like helping their customers. I recommend them. Very happy with the service.
Aj and his guys really took care of me. Im very happy and recommend Normans.
Had them to do a Radiator flush
Great guys up there and very friendly. Gave me a good deal on my repairs.
Joe is a great mechanic and is super accommodating and flexible to work with. Hes my go-to every time. Honest, quick, and reasonable. What else could you ask for?
They do great work and are fast. Theyre really good
Came in with a leaking valve stem, Evendently its not a big enough job for some tire guys as I was JUST REFERRED to normans by a shop on w 117th. Theyre good guys ,theyll take care of you says the first guy as he sends me down the road with a valve stem HISSING meaning my tire will be flat real soon. Well NORNANs couldnt get to it even though there areTWO guys sitting behind the counter. A valve stem is a 15 min job and for ANY guy working in a tire shop that cant or wont do that is beyond pathetic. Needless to say my tire went flat driving it to the next shop. Just dropped 65 bucks for a towand oh yeah, I had my wife and 1 year old son with me. Thanks for making a bad day that much worse.Ill NEVER buy tires or anything from this place-EVER. I live in the neighborhood and I pass then frequently. Now it will forever be a reminder of this day.
One of the Best shops in Cleveland Superb service. AJ is highly knowledgeable and professional.
Very punctual, adaptable, and friendly. Open to changing circumstances and warmer than the summer sun beating down on the Cleveland area!
Very easy to work with and they do excellent work. Aj and Angel are really good guys. Only place I tell my friends to go.
I’ve been going to Norman’s for over 15 years. Knowledgeable mechanics and always a good price. Fair and honest!
Iam not satisfied with good year,they dont have the team to work on cars,I took my car in for repair and the guy told me he didnt want them headaches...
Wow what a great tire shop, guys know there stuff, joe is easy to work with, prices are great,if you need tires or work done call or stop here first
Very kind people, helped me out with no questions asked, would recommend coming here for your car needs!
Highly recommended. Best prices in town and excellent customer service.
Good deal and good work. I’m very pleased with their service
I got a great deal on new tires. Love this place!
Gave me a hard time about balancing my tires that I bought here which came with lifetime balancing. Then I get here for the appointment, and wait 30 minutes for them to start!
Everyone was very nice and professional😃 Will DEFINITELY use them again.
AJ took care of me. Great shop & great people!
Great guys, great service, explained everything n good location.
Nice people!! Good service but a little priceeeey!! There coffee is bad. Bring your own.
Great service, fast repair, recommended to friend, AJ is A1
AJ took care of me! I feel these guys are honest and fair!
Great and fast service at a good price. I recommend!
Best mechanics on the Westside and reasonable
Poor poor customer service!
Good work and good prices
Quick and courteous service
Very good service
Great service and honest
Over priced
Great work
Excellent service
Thanks
So disrespectful
Friendly mechanics. Decent pricing. Mechanics speak Spanish.
Excellent service, Spanish is spoken and the treatment is professional. The prices are good and the guys are very knowledgeable. I recommend them.
Very good service
Total reviews rating 4.6
99 Reviews for Goodyear Norman Discount Tire & Service Inc. 2023:
Review №1
2022-01-21I’ve been servicing my cars at Norman’s for a couple years now and they always do the job right and in a timely fashion. Fair pricing and good work. And I recently bought a Dodge Ram from them and got a great deal. I definitely recommend 100%
Review №2
2022-07-26I was traveling through the area on the expressway when I got a flat tire. Ive never been to Cleveland Ohio, Ive never needed a repair on my car before and I was alone this past Saturday and scared as all get out. I was able to get a donut tire on my car but I had 8 more hours to travel and it would have been impossible for me. The car shop was closing in 1 hour and Frankie still took me in and helped me with getting a new tire. I also want to give kudos to the guy who did the replacement I didnt catch his name but he was ultra polite. I would recommend this shop to anyone.
Review №3
2022-03-06On my way from Columbus to purchase my new car my brothers car started making a grinding noise and shaking when he hit the brakes. So while I was buying my new Infiniti they did a brake job on the car and we got a great deal plus they gave us an oil change as a courtesy since we were buying a car and getting service on another car. I highly recommend Normans for anything to do with cars. Great service and pricing. Everyone we dealt with there was so nice and respectful.
Review №4
2022-03-31Normans Auto Sales & Services are the best around! The only place I will take my car to get taken care of. Very professional and great customer service! All around great place of business and employees who know what they’re doing! I definitely recommend! 10 out of 10
Review №5
2021-07-09I’ve maintained my vehicle at Norman discount tires for years they do exceptional work for reasonable prices. I’ve been able to get lots of life out of my truck because of these guys. The man that runs the show AJ is a great guy and will take great care of you and your vehicle! Honest, Quality, reliable are few words to describe this place of business!
Review №6
2022-04-14AJ was Very professional and honest. Hands down the best experience ever at a mechanic shop. Very hard to find a shop like this. I highly recommend AJ and his team.
Review №7
2022-01-08I needed my brakes done badly and a few other things and Aj the manager fit me in the schedule when they were so busy and got my work done and my GMC Acadia hasn’t felt this good since I first bought my baby. I highly recommend Norman’s and is now my family’s go to for anything dealing with cars. Side note they sell cars now and we purchased a 2014 Ford Focus for my niece and she got a really good deal and Aj was able to get her financed. Great place, Great service and great people.
Review №8
2022-03-06I got a good deal on my front brakes which they fixed within an hour. Really good service and good pricing. A1 service!
Review №9
2022-01-08Great place with excellent service and very fair pricing. I was highly impressed with how they were able to fit my Aunt’s car in when they were very busy and were able get it running great and the pricing was very fair. My new spot and I will refer all my friends and family to Norman’s!!! Thanks Aj!
Review №10
2022-01-04Frankie is AWESOME! I needed my brake lines bled. Conrad’s refused to do it for me. Frankie and AJ were professional and helped me out in timely fashion. Definitely will be coming here from now. Thanks guy!