Wheelchair-accessible entrance
Yes
Goodyear Headquarters in Akron
Phone: +1 330-796-2121
Site: https://www.goodyear.com/
Site: https://www.goodyear.com/
Opening hours
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–7PM
- Sunday:8AM–6PM
Comments (63)
Very beautiful building. Uniquely configured with a pedestrian bridge connected to the parking garage. Only visited to take my son for pre-employment testing, so I have not viewed the inside.
I wrote Goodyear Corporation a personal letter advising them of my situation and not only did the meet and beat all my tire estimates but they thanked me for my service as a medically disabled Firefighter/Paramedic of 27 years on a limited social security disability. I can give nothing more than a 5 star review and they have my service for life. What an outstanding company with great products and service. Thank you Goodyear!
Upon entering Goodyear make sure they secure your phone and place small stickers over camera feature on your phone. I cant blame them, so I have no pictures to post. But as you enter they have nice modern decor.
Had an appointment for 10:30 to remove spring tires and put on snows. Car was finally done at 3:30. So my question is why make appointments?
They are worst people i have ever seen i came here for the delivery and they take the keys of ur truck and driver get cooked in their truck with the heat its been 2.5 hrs and not got unloaded yet
I went to Goodyear to have tires put on my car had problems every since my car vibrates at 45 to 50 mph so I took it back to Goodyear and told them I was having problems with the tires so they took it back in said one of the tires was off balance they re balanced the tire sent me on my way so as I was driving I still felt the same problem so I took it to a certified mechanic and he test drove the car and felt the same thing so he took the car put it on the lift and he spent the tires and at that point he said my tires were warped so took it back to Goodyear and they didnt even honor his opinion so I waisted 55 dollars to take it there so Goodyear had there technician drive the car balance the tires again and he he felt the same thing then they told me to take the car to the dealership and I did to determine the tires are no good that cost me 95 dollars to go back to Goodyear and give them the paper work that the dealer gave determined the tires are bad so they decided to order me new tires my point is this this is a tire company you mean to tell me they cant tell when tires are not good
The person I talked to was very helpful in aswering my questions.
Im only putting in a review because it contains the Goodyear gift shop, which if youre a fan of Goodyear or like rigid air ships, then youre in the right place. Youll find plenty of shwag for yourself or the kiddos here.
We at ppm Inc appreciate the work and ur hospitality thanks
Gold lead certified building with electric car charging and a beautiful campus. Very modern offices, much like Google and Facebook offices.
Just heard about G159 tire OMG hope they are working on improving their integrity and customer focus
Tires are good!!Reward cards are the biggest scam!!!
An incredible company and asset to the Akron metropolitan area. Thank you Goodyear.
Amazing to see the changes. Good to see old buildings reborn for a new purpose.
Have had to take my car back 6 times.they replace the radiator twice its leaking my transmission is leaking the new radiator is cracked
Excellent LEED Gold design. So much better than old building!
State of the art facility with outstanding people. Rubber has a great future.
Great trail river front
2 miles of the best walk for my little pugs
Was able to tour some of it. It was a great experience!
Amazing facility, the Goodyear store was awesome.
Taught a class here, very friendly staff!
As a review of the architecture, this is a world class facility
Build the best race tires in the world!!!
The worst tire in the world, JUNK
Very confusing to find people to help. Especially in 12 degree weather.
It is making Akron better every day!
Its a great place to work
Nice and clean place. headquarter of Goodyear.
Great place to work!
Very cool location in Akron.
Great experience!
It sucks the life out of us
Great place to work.
Awesome addition to Akron Ohio
Top notch facilty!!
Great place to work
Beautiful campus!!
Love it
Poor people skills
Great facility
Amazing
Very impressive
Historic
Greatest
History
Store Blimp.
Legal
I work Goodyear
Goodyear
Historical !!!
I would like to get in touch with OTR Goodyear some mail from Mexico or the United States
Comfortable office space, Starbucks in the lobby!
Total reviews rating 4.3
63 Reviews for Goodyear Headquarters 2023:
Review №1
2022-04-06Called ahead the day before and was told they look at vehicles on first come first serve basis. All it needed was an inspection. Took it a 8 this morning and was second in line. Gave the guy my info told him I’d wait. 2 hours later I asked for them to give me an estimate as to how much longer it was gonna be. Was told they only had one tech working when there were 5 techs in the Bay Area. Sitting and talking on their cell phones. And that it wouldn’t be until tomorrow. One 30 min job second customer in line on a first come basis.
Review №2
2022-06-25Beautiful Headquarters! Very classy looking, love the glass and overall architecture of the place.
Review №3
2021-10-08I want to thank that nice lady in customer service at 8:15 AM central time on 10/8/2021for helping me get my Goodyear $50 debit rebate card re-issued due to a snafu caused by me. Goodyear is a great company that has GREAT, HELPFUL people working in customer service. Thank-you, lady.
Review №4
2021-01-07I went to the location to drop my vehicle off for an oil change. As I walked into the location without a mask, the young man behind the counter as that I wear one. I explained to him that I have a doctors note and could not wear a mask. I asked him if he wanted to see the note. He told me he did not care about the note and that I needed to leave the store. I began to question him, but he still insisted that I leave the store or put the mask on. As I put the mask on I noticed that the entire staff was not wearing a mask while working. I understand the importance of a mask, but due to my disability I was treated unfairly.
Review №5
2020-11-19My son hand some work done to his car he had a tune to be done to his 2009 Hyn Genesis and they messed the car up they put the wrong spark plugs in the car along with the coil pack and they have not fixed he has taken it to the dealer they run 2 diagnostic test on the car both of the test came back that the spark plugs was wrong that was put in the car he has went back to the good year on williamsburg rd in Richmond and has asked him to fix it they Nobody has contacted him back or are taking care of the car. This is not good business.I have been in touch with the claim department. It has been a nother month and no one has been to fix or even to check. I was told would get back with me and have not. This is very bad business and I have been waiting a while for this to be resolved.
Review №6
2020-05-07I attempted to get a tire recommendation from an online chat offered on the companies tire website. I have a slightly modified tire size. The companies website offers 2 or 3 tires in my size, speed rating and load rating. However the online chat was unable to provide me with any help. I was informed to take my truck to a dealer and have it inspected before they would offer me a tire model. This seems unreasonable. I assume this is because the chat representative did not have personal knowledge of tires, rather navigated the same website I was already on, entering my vehicle info. It seems that Goodyear would benefit more from a hyperlink to tire rack rather than attempting to help customers directly.
Review №7
2019-09-06I thought this was an outstanding company. Not true at all. Hidden charges were billed as a commercial customer. No mention of those charges anywhere. The commercial dealers have no idea what the prices are when you are on a national account, but they can add items on to a bill that a company will get charged for later. Our company used to use Loves for tires and retreads and now we are going back to Loves. Very unfortunate really. Even the national account manager for Goodyear doesnt care either. FYI. However, if these practices work for you as a commercial trucking carrier, then more power to you. We do not like surprises and then when you call the companys attention to it, the company gives you excuses. No thank you. Peace-Out
Review №8
2020-07-31HORRIBLE !!. PENDING... .. I will see if corporate makes it right... Aj The manager at the Canton shop off of Frank and Portage accused us of lying. Put tires on REALLY bent rims to where you could visibly see the wobble... Showed me the footage of it but would not give me the footage later stating it was Goodyears property... I could visibly see the shake in the tire hence why we had a horific 1000 mile trip... My poor husband all he wanted was to have a new tires and safety for our trip... They fixed it and paid for the rims...
Review №9
2018-12-02Very imposing building, with a cool bridge and sign. I even got to see the Goodyear blimp flying in when I arrived. But theres no obvious visitors parking lot. Which was a bit confusing, I had to drive past and turn around eventually parking on the street.
Review №10
2018-01-11The Goodyear building has an interesting architecture and great security. The parking garage was spacious and easy to navigate, as was the dedicated crosswalk to get to the main entrance. Inside the door I was greeted by the fresh smell of Starbucks being prepared at the counter to the right, and a well staffed security station to the left. Beyond that, well its all a mystery....