In-store shopping
Yes
Goodwill Industries in Akron
Categories
Location on the map
Akron, Summit County, Ohio, US
Service options
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 330-794-6711
Site: https://www.goodwillakron.org/
Site: https://www.goodwillakron.org/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–6PM
Goodwill Industries in other cities:
Comments (77)
Employees are polite, a bit dusty, increased prices on things $40s for used shoes thats a bit much! $300 for a dress.
Got yelled at for walking in the store and not having my mask completely over my nose, only reason I didnt drop my merchandise and walk out is because I know what they pay the staff and how they are treated so I didnt want to give the cashier a hard time.
Great place for recycled clothing, furniture and home goods. Donation drop off is in back. Ask for a receipt for your taxes (donations are tax deductible) and coupon (usually 20% off). Look for the color of the week to save even more! Selection can vary. For best bargains - visit often.
No clothes past 2xl.
Four dollars for used shirts that have the seams falling out and were donated to the store for free? A bit crooked if you ask me. If youre making a 100% profit off someone elses hand me down you can at least sell if for a used and damaged price. The weird part is that books and furniture isnt priced too bad... And those arent necessities like work clothes are.Nearly no blank button up shirts for interviews. The few that are there are either super tiny or enormous. Theres plenty of other types of shirts however like ones with logos on them.The changing rooms were a total disaster. Gum, wrappers, blown in leaves, and abandoned clothing littered the floor and benches in each one.Upon leaving it took about five minutes for anyone to notice we wanted to check out.Goodwill stores are cool, and Ive seen many nice ones, but this one is one of the most disappointing when it comes to price and what you receive. Why is a hyper sexualized tube top shirt cheaper than a button up shirt a person needs for a job? And its unraveling thread, has bleach spots, and holes to top it off. Its rather puzzling to me.They have a cute figurine selection, stuffed animals, miscellaneous stuff. And that stuff is sometimes very cheap in price.They also have a little spot about job related things and listings that I highly appreciate.
Your fitting room limits of 3 items is ridiculous. Rude to yell out in the store to remind people of the 3 item limit. JC Penny has brand new merchandise and they allow more items than your donated (thats free) merchandise. If youre concerned about people stealing then put staff at your fitting rooms like all other retailers do.
Went to drop off things to donate the guy there was very rude. This has been a reoccurring thing with the people there. Make you feel as if their paying to much for your things as their obviously getting it from me for free. They get things for free then charge their customers for their free things. Ohh Im sorry my nightstand has a scratch on it Not like people go there to get new items . If the guy that works the donating dock you should get a new job you make the experience a nightmare
It never fails every time I go here I always end up finding something cool and I buy it lol great place to kill time 2 thumbs up 👍👍
I went to drop off a bunch of boxes full of toys and stuffed animals, as I was unloading the boxes an older gentleman came out of the back yelling at me that they werent open yet, what was I doing. I told the man that boxes were already there and I thought we we able to drop things off while they were closed. He got agitated and yelled again that they werent open. I told him that I was trying to do something nice, but I would just throw the boxes away. He said he didnt care and go ahead. Completely rude and not warranted for him to act this way to someone trying to donate things for children. I am disgusted with that establishment.
Super overpriced and much of what we saw was damaged or unusable (furniture with bad springs, discs missing from cases, toys missing important parts, etc.)
Lots to choose from inventory changes daily you never know if youre going to find a hidden treasure
Decent selection of clothes but light selection of everything else compared to other Goodwills.
Their prices have gotten outrageous ! For instance they wanted 2.50 for a little bag of plastic chip-clips !
Its a goodwill, not Bloomingdales. Dont know why they have the color of the week when I see them pulling all of that color off the rack. The days have changed when they start the discount color, and Im sure it varies from store to store, but get there the first day it changes. Then skip the clothes racks and root through the carts that they are collecting stuff to switch out...hint, its all the discount color items.
Housewares pricing is laughable! Items prices for $1 at other Goodwill locations are $5 here! I found 2 items priced higher than new retail.
Dont look like they ever clean the place. You better look over anything you buy there. Was so much better when Wendy was there.
Always greeted by friendly and hard working employees
I recently walked into this location as a normal human and left dressed as E.T.
Good place. Polite and helpful employees. All over good.
Great place, but prices are kinda high for used merchandise. Customer service was quick and fast.
Very clean, well organized store. Not real full, but thats probably because of the covid!!
The clothes are organized very well at this location. Sizes and colors are together, thats very nice.
A nice place with some great finds if you know what to look for
The,cashier is,amazing offers to help in,any way possible very sweet young lady I believe her be,is,Anna...
Never anything here, shop here every so often but nothing good, could be better and better employees, not very friendly here
Floors are disgusting, smells terrible, and items dont seem sanitized
Very friendly staff. Store is always clean.
This store was very reasonably priced and clean.
Great place.good values for the whole family.
I rarely find anything here. Seemingly the least popular Goodwill in the area. Hidden way back in a dead shopping center.
Great thrift store. I am not affiliated with this store.
Dropped off a box of clothes the other day and the old guy was extremely rude and disrespectful. I will not be donating to this location anymore.
The lady that works there is very sweet
Wish they had a bit more home stuff to rummage through
A lot of clothes options. Always new items for sale. The staff is usually friendly
I think the prices r terrible! Its not Macys, really
Prices are kinda high gotta shop hard for the deals
They have a large selection but sometimes it smells weird in there.
Lots of selections and helpful staff
Im usually lucky finding pants that fit me.
Getting expensive for used items!!!
Looks bigger on the outside.. Not much stuff inside
Great value.,Friendly cashier.
Today all books are 3 for $1.00.
Clean, very nice employees
Way over priced
Ever changing inventory. Never know what you might find here
Nice store friendly service
Great customer service
Great selection, great prices
Its a nice place.
Dropped off stuff and the guy was really rude
I dont like that goodwill
Good things cheap
Nice cashiers
Too high priced for the junk
Disorganized and low inventory.
Its OK
Awesome place!
Clean, friendly workers
I wasnt in goodwill.
Diverse inventory
10/10
Decent
Like shopping here
Clean
Great place
Total reviews rating 3.7
77 Reviews for Goodwill Industries 2023:
Review №1
2022-07-02I just love this Goodwill! The employees are always thoughtful and polite.The wears are always arranged well, and its easy in and out.I found some utensils for a great deal.Also some glass cleaner at a nice price.
Review №2
2022-03-23Update: as for the item they refused to honor at the sale tag price on the board.....I ended up getting it for cheaper than the sale price I was refused purchase with 🤣 just waited a few weeks, no one bought it and I ended up buying it for 75 % off instead of the 50% I was trying to purchase it for. Thank you 🤣Just lost a loyal customer by the rudeness and aggressiveness of the cashier. I will take my donation directly to the needy before donating to the goodwill again after how I was treated by a cashier who didnt want to honor a priced deemed half off by the sale sign. Instead of handling it respectfully her street attitude got the best of her and she spoke to me as if she was initiating a bar fight. Thank you for such disrespect. The Goodwill should feel proud to have you on their team disrespecting their customers and pushing them away. Take your donations directly to the shelters where they freely give your donations to those in need.
Review №3
2021-12-26They had a broken old shelf tagged for $8. Went in a few days later and it went up to $15. The furniture in general at this location is over priced but to mark something up as a nonprofit is ridiculous. Would understand if it was in great condition but most things are not.
Review №4
2022-02-15This is one of thee thrifty stores where its a certain fillar amount for pants and shirts, no deals. To luck out on like .50 shirts. Big store, huge selection.
Review №5
2022-06-14They discriminate against children claiming they cant go into the store alone to buy stuff, I use to shop there all the time as a teen. All the other Goodwills in the akron area allow children to shop.Update* Spoke to corporate, if you are being told at this location that your minor child is not allowed to walk around the store to shop without you right beside them, make sure you get the employees name & report them to corporate...they said they do not have any such rule!!
Review №6
2022-04-14Its the Goodwill, how can I give it less than 5 stars. Theyre doing good for the community.
Review №7
2021-11-04Great bargains as one would expect at Goodwill. Its turning cold here and I got a nearly new Appalachian Trail brand thermal top for $5. $40 new.
Review №8
2020-12-20I love thrift shopping at different Goodwill locations! The staff at this location are so friendly. Theres USUALLY good deals but not always in the catagoriesIm looking for but I guess thats to be expected. The one thing I dislike about this location is that the quality can be very bad if you dont pay attention. Also at times, I feel the new goods (from target) tend to be overpriced sometimes.
Review №9
2022-02-09Ok selection. Some prices are too high. Some items are dirty.
Review №10
2021-01-09I would put zero stars but I can’t. The lady when we walked in looked at me and my kids because my one kid had fell outside and was crying I was trying to get her calmed down and she got mad then she yelled at me for not having my 2 year old, 4 year old, and 9month old wear a mask. The World health organization says any school age child and over should wear a mask, my child was 2. Never have I ever I had a problem with taking my kids into any other goodwill or store at that for them not wearing a mask. Unbelievable, theirs honestly no law for anyone to wear a mask it’s recommended.