Gioninos Pizzeria, llc in Mansfield
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Mansfield, Richland County, Ohio, US
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Site: https://www.gioninos.com/
- Monday:10:30AM–9PM
- Tuesday:10:30AM–9PM
- Wednesday:10:30AM–9PM
- Thursday:10:30AM–9PM
- Friday:10:30AM–11PM
- Saturday:10:30AM–11PM
- Sunday:12–9PM
Ordered from here since 2007.Always had good experiance.Never asked them for a free pizza.Didnt ask them this time.I asked for 1 free topping on next pizza.On the pizza they messed up on,I ordered Italian sausage whole pizzaPepperoni and onions an one side,Green pepper,and mushroom on the other.I recieved everything except sausage onBoth sides.So I spoke with manager,who said there was nothing she could do,she watched the pizza being made,and she saw her put sausage on both sides,I said what do I need to take a picture.She said no theres nothing she could do,They have to limit toppings on pizza.Ok...................And I hung up.So I ordered pizza here from 2007To 2021.At least 1 time a month.Sometimes 2 times.So ,I hope your bussiness does well.Without that income.You could have worked that out.What a mistake.I wont order here anymore.I dont lie,treating customers like they lie.Not a good way to keep them coming.By the way my other pizza was a gluten free crust.2 toppingsThe whole order was 32.bucks.If you cant get what you want on your pizza for 32 bucks.WoW.Good Luck.
Very unhappy with the pizza we had today. It had no taste. Anyone that knows me knows I dont eat salt. I had to put salt on this pizza to give it taste . It had very little sauce , so between the sausage, pepperoni and cheese it was very greasey . Toppings slid right off the pizza. On good note the cheesey bread was good. Wish I had that $25 back.
I enjoy all pizza, but Gioninos is in my top 5!! The crust is perfect blend of thick and crunchy. The sauce is sweet, but not too sweet. Similar to Pizza Hut, but better and less salty.Recently, my husband developed a gluten intolerance and Gioninos was recommended for their gluten free pizza. It was the best pizza my husband ever had!! He has managed two pizza shops and never mind the gluten free, I ordered the works and it was fantastic! He is so thankful he doesnt have to give up pizza and has a delicious alternative now.Competitively priced, quick service and friendly, clean atmosphere, I give Gs 5 stars!!
If I could rate a 0 I wouldCalled and got the specials, the special was lg specialty at 16.50. Talked it over with husband and decided to order the Steak pizzaLOL GUESS WHAT, They failed to tell us previously the Steak pizza wasnt part of the deal. I asked to talk to the manager and she said she would Inform the employees that it wasnt included. Needless to say, she wouldnt honor what was previously told to us.
I deleted my previous review which was good. I ordered a pizza and jojos, Wednesday evening @ 7:14p.m. I ordered for delivery and they said it would be out as soon as possible. Well it is now 8:43 and they just delivered my pizza!! An hour and a half for a cold pizza and potatoes! Not to mention 30 dollars spent! This will be my last order, kind of sad when this used to be my favorite pizza place. This is not the first long wait.. but never have I ever had to wait an hour and almost 40 minutes! Terrible service!
The phone service was rude . Right then I knew I should called Deschners as their pizza is so much better . But no I didnt want to wait. So I got the 19.95 special and picked it up and cost me 24.67. They always charge more than whats on internet or with coupon or specials. I only gave them 1 star because they really suck price..customer service and food anymore.
I normally don’t have any problem with this location, it’s the only pizza place that will deliver to me in bfe...but recently they have gone downhill, should really train your employees better before you let them handle customers...your employee knew nothing and told me they couldn’t accept a coupon that was on your website because the manager knew nothing of it!!!!! Get it together!
This is the 3rd time Ive ordered from Gioninos on Ashland RD. The first two times was excellent. This 3rd time is by far the worst pizza Ive ever had. Undercooked dough, greasy, sauce was bad.. I will never eat from Gioninos again. I drive a semi & Ive had pizza in 48 states.. and this time Ive had the worst one to date thank you Gioninos for opening my eyes to the worst pizza on earth. 3 day old truck stop pizza is better than this..
So I buy two coupon sheet the grandkids are selling for school and last night we cashed a few coupons in. Excellent. Subs are a better deal than Subway and a better product. Gioninos put meat in the sandwich unlike Subway where they must drag a piece of meat over the bun for flavor. Loved the breadsticks.
Total reviews rating 4.2
130 Reviews for Gioninos Pizzeria, llc 2023:
Review №1
2022-04-01I love the pizza but the customer service is awful. I just ordered a pizza and the guy on the phone was SO RUDE, and then hung up on me. The management should really teach their employees that although they might hate their lives outside of work, they are being paid to be there and need to show common courtesy. Not sure I will be back!!!!
Review №2
2022-06-06Excellent chicken, as usual. When Maddie brought it out (I walk with canes) she was very polite and when I gave her a tip she said she would put in it tip jar to share - dont see that very often!
Review №3
2022-05-31For this to be new and my first time in ohio and my first time as a new customer ordering from Gioninos Pizzeria the pizza was good but the sweet BBQ sauce i had for my 8 piece wings and it was not sweet it was more like spice BBQ sauce and the and the wings was not wings it was a mixer of chicken
Review №4
2022-06-17Called in a order at 4:30 pm Wed 16th arrived at the Ashland rd location at 5:10 to pick up my order and I had to wait another 25 minutes because they forgot start my other pizza.
Review №5
2022-03-09Awesome pizza!! The best around in my opinion!! Its a little pricey compared to others but it is so worth it!! Better than any big chain place by far!!!
Review №6
2021-06-08They have really good pizza and fried chicken. The wings and sandwiches are okay. I don’t really care for their white sauce.The staff is usually not nice, rushed, and have no idea what they’re talking about. I’ve ordered from here many times, and I’ve never had a customer service experience that didn’t seem like the employee was annoyed. It seems to usually be teens or younger people working here. I don’t blame this on them, I blame it on the management because they probably hardly pay them anything, and/or constantly understaffed because no one wants to work a difficult job for minimum wage. Kind of makes no sense because their food is so expensive, I wonder where all the profit goes. If Gioninos gave their workers a living wage, I would give them 5 stars.The delivery usually takes at least an hour. They refuse to give you an estimate of time for when they will be there. When I ordered for my break on work, they were always late and didn’t come until my break was almost over. I would suggest just picking it up instead due to their unreliability.
Review №7
2021-11-23First time ordering from Gioninos. First of all, I wasnt impressed with the phone conversation with an employee. He was rude and seemed to not be familiar with the delivery area. I should have came and picked the pizza up, instead of waiting for over an hour to have a lukewarm, soggy pizza to be delivered. That was my fault. Lesson learned.
Review №8
2021-05-07Great food. Delivery service very kind. However, very hard to put a order in there with one particular female who answers. She continually states its your phone, but I feel she cant hear, since no other male who has,answered has had a problem, also, this problem is new in the three years of giving them my business. Very frustrating putting in a order.
Review №9
2022-06-07Very rude people. Pizza wasn’t done. If you can avoid this place I would.
Review №10
2020-10-23Love the pizza here, my favorite in Mansfield. Unfortunately it was a huge turn off when I went in to pick it up and the worker who got my food was NOT wearing a mask during the pandemic. Everyone else was. I get its hot in there but I really didnt need to see this guys sweaty face and hands touching my food. My family didnt contact the virus but I wont be back until the pandemic is over. At least Marcos employees follow guidelines.