GIbson TIre Service in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
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- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:9AM–4PM
Needed to get tires I purchased from Walmart installed. Franchise repair shops either required I purchase the tires from them, wait 2 to 4 hours for installation, or both. GIbson not only installed my tires, but it only took them fifteen minutes to do it. I was in and out! Wonderful staff, reasonable prices and great customer service. Just an overall wonderful experience, thank you GIbson! Plus note, everyone was wearing a mask!
I was under the impression that I needed just brake pads front and rear for my PHOENIX ( yes my red car has a name ) but after talking to Mrs. Gibson she made sure it was the right thing to fix and it wasn’t! I dropped my car with parts 930am and 3 hours later I drove back home SAFELY and able to stop!!!Thank you again for the great service!!
Lanice and her husband Al Gibson are quality Christians. Work with integrity, honesty, and love have known their workmanship for over 30 yrs.I will refer many who ask for good down home business! Thank you for the years of love for your work and business. Jacqueline McDowell!👍
I stopped by here because my tires were leaking air. I did stop by at another shop nearby but they said there are 6 cars ahead of me. At Gibson used tires, i didnt have to wait at all. They fixed my problem within half hour in and out. Amazing!!!! And friendly staff there.I congratualate myself for finding a place like this. I strongly recommend this shop!!!!
Went here for rims an tires mounted and balance but the old lazy fat dude took for ever had. Eventually had to take it to another shop to pay to balance the tires again. Never again will I set foot in this place btw this my first review so the service mustve been trash...
Went to get a flat tire repair on Saturday. They sold me a used tire replacement instead but broke one of the wheel studs. Did not have time for them to fix it then at a $40 charge would return the following saturday, but since the tire was flat on Monday I returned Tuesday while fixing the tire they broke another wheel stud. Sent me to Auto zone to buy the $6 part and charged me $70 to put on the 2 wheel studs. Had been using them for decades but not anymore. BIG RIP OFFI AM SO SORRY THIS REVIEW IS FOR SPEARS USED TIRES
After purchasing my new tire it started to go flat a week after. I took it back to Gibson and they told me I ran over something that’s where the hole came from. I thought it was strange that the same tire went flat just a week after getting a new one. He agreed to fix it but for 15 dollars which wasn’t what I was told. I am very distatisfied. They are pretty unprofessional and liars. I personally wouldn’t recommend there services.
I only gave one star because its impossible to give zero stars. I purchased two used tires from Gibson and few days later both tires started to go flat. I returned only to be told I had picked several nails with both tires just purchased from Gibson. How is it possible to pick several nails with two tires? Ive had my old tires for years and never picked a nail. They had it fixed for $20 extra and a week later both tires went flat again. I had to go get new tires installed at Meineke. I also had an oil change at Gibson and my oil light stayed on, a week later I took it to auto zone and was told my vehicle oil pressure is low and i needed to get another oil change so it can be cleaned out.This was my third time using Gibson and everytime I get something done, its never done right. Lesson learned. All they do is rip you off and cause you unnecessary stress. STAY AWAY FROM THIS PLACE !!!
Not to happy with service, dropped vehicle off at 9 am and was told I would be called in a hour or so and I called them at 1 pm to see the status only to be told my car hadnt been looked at yet and it will be an hour before they call me back! Poor service in my book. Will not return to this business again!!!
Total reviews rating 4.3
107 Reviews for GIbson TIre Service 2023:
Review №1
2022-04-27Ill tell you what.. It was refreshing to have help like I got today. I felt like I was back in time when there was still actual customer service and people that cared!! Very very nice dudes that worked there. Helped me out with a flat repair and balance and some new lug nuts when I went to 4 other places that couldnt even be bothered to answer my questions let alone help me. They had me in and out right quick in less than 45 min. Ill def be going back to buy my next set of new tires there and have some service work done. I would highly recommend them.. thanks guys for your help!!
Review №2
2022-06-28I pulled up and was immediately waved to a parking space. I got out informed the older gentleman I need a used tire ( mine and formed 2 small bubbles) I was informed it would be 55. And it included putting it on.I was in a rush so I chose to let them help me out. I was told I could wait and pay inside. It may have been just 20 minutes. I asked about getting some other work done the youngan was so nice and patient with my questions I had to tip him. KINDNESS is essential ✨️. Seniors need a tiny but of time. Especially when youre single and have no men to go with you. It was my second experience with them.
Review №3
2022-06-12Ive been knowing these people since I was a child. Great service, honest people. Amazing prices.I highly recommend.
Review №4
2020-11-07Bought 2 tires. Both were awful with very low tread. They only replaced 1 of the tires. These tires cost $45 each and looked like $20 tires. Very disappointed with owners not standing by their receipt and 15 day warranty. And they broke my studs and was gonna charge me $90 to fix it. SMH
Review №5
2022-03-31This place was recommended to me today. They have you in and out. They take real good care of you. Reasonable prices as well. 😀👍🏾 Im already recommending them to other people.
Review №6
2022-03-03Good used tires, good service and they are fast. Checkout the mechanic if u you want your car fix fast and right the first time. You can take his word to the bank.
Review №7
2022-01-06Make you wait for them, best way to lose business and customers. Quotes items not in stock and you find out when you get there. The Laffy behind desk has nasty people skills
Review №8
2022-04-22Good customer service. Knowledgeable tire service. Reasonable prices.
Review №9
2022-03-27Had the 2 small tires i needed for my Honda accord ex. Awesome
Review №10
2020-11-16They are open on Sunday! My tires were a little expensive but they are reasonable for the most part...quick,kind,and get you taken care of well! I bought 3 tires and he balanced them and put them on fast. It was on a Sunday and most places are not open and he is open until 6pm. He doesnt try to upsell you but only gets you what you need so I appreciate the honesty of the man here.