Fremont Volvo Truck Sales & Service in Fremont
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Fremont, Sandusky County, Ohio, US
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Site: http://www.fremontvolvotrucks.com/
- Monday:7AM–5PM
- Tuesday:7AM–5PM
- Wednesday:7AM–5PM
- Thursday:7AM–5PM
- Friday:7AM–5PM
- Saturday:7AM–12PM
- Sunday:Closed
I’m sorry I was an inconvenience to come in and ask some questions see if you could spare an hour to check out my truck not only did I wait 15 minutes for somebody to come up front to help me after being paged three times to come to the front and the guy tells me he couldn’t touch me until Monday that is five days away you know on operators don’t have five or six trucks to just jump into and keep making money when we have problems we need them fixed and addressed as soon as possible so a little customer service would go along way when you are dealing with owner operators the guy made me feel like I was an inconvenience and nuisance for bothering him this is not the way to treat owner operators or any truck driver had of been a major fleet they would’ve jumped all over it I cannot recommend this place for anybody How hard would it have been to check the torque on my U-bolt on the steer axle and to test the driveline telemetry
Stay away from these morons. My truck had an engine problem so I towed it to their shop, I told them to check it, so if the engine was blown I was not planning to fix it but rather sell it.They called me after a week telling me its just the starter and some wires, so I happily told them to fix that. Then the idiots called me and said they replaced all that but the engine is still tied up, they charged me 1500 $ and even told me I gotta tow the truck from their lot in 2 days, I spent 1600 $ more to tow it to Chicago where they diagnosed blown crankshaft. Conclusion: because of the stupid morons at Volvo I threw over 3000$ in garbage.
Total reviews rating 4.5
41 Reviews for Fremont Volvo Truck Sales & Service 2023:
Review №1
2022-01-18I am a Service Writer here in my hometown at the Volvo Dealer NWE and upon calling, I received good service. Explain to the writer that we had an incident (ice fell off of another truck and it hit my drivers windshield shattering it) and I was helped, they happened to have the windshield thankfully and took him right in. Driver said he was happy with the facility, and upon completion they were fair on the price and labor was accurate. I dont remember which gentleman it was but I called Monday 1/17 in the early morning. Good service should be told because we have so much bad, this kind of blew me away. Thank you everyone there that took care of my driver and got him in/out as fast as possible.-Esco Freight
Review №2
2022-07-06The best servicenice staff friendly
Review №3
2022-04-26Great dealership and fast service.
Review №4
2021-04-01Thank you so much for the great work and service that was done to my truck, the service department are amazing people and they are really good in communication, special thanks to SEAN who helped me and made me understand everything that I needed, great job, again thank you.
Review №5
2020-01-09Awesome place. Friendly and responsible people to work with. Monica at the desk was really helpful and the owner was really nice and responsive satisfying whats being requested. 5 stars out of 5. This is how logitiment crew works under the Sun light. Thank you very much from the myself, company and the driver who entered a lot.
Review №6
2020-01-13This place is amazing. Showed up to get diffuser pipe gasket repaired. Checked in at 7:30am fixed and gone by 9:30am. Everyone here is very polite and friendly. Definitely recommend these guys. 👍
Review №7
2020-04-30Best Volvo dealership in the country! Passing through to get to delivery, and truck needed sudden repairs...drove in the previous night while they were closed and took me in for repairs first thing in the morning, and was done around noon. They got to the bottom of the problem the first time, without running around in circles. To top it all, gave us free pizza. They went above and beyond my expectations compared to ANY other Volvo dealership Ive ever been to.
Review №8
2019-07-10Great service, they fix things right the first time. This is not the closest dealer for me, but worth the extra drive to get things done fast at a good price. Nice people to work with.
Review №9
2020-11-12I only stop in for parts. Great service. While waiting for employee to retrieve a part(s) every worker that came near the counter asked, Have you been helped?. This is everytime, Ive been there. Sign of great management and workers, imo.
Review №10
2017-08-09Recommend to everyone. Great place. The lowest cost for repair in United States among Volvo dealerships. Had to stay overnight, got replaced EGR cooler. They gave me ride to a hotel, picked up in the morning for free. Treated me like a family. And the problem solved easily. Saved at least 1200$, great people. Will definitely 100% do business again, with no doubts.