Wheelchair-accessible entrance
Yes
Fountain Place Apartments in Columbus
Categories
Location on the map
Columbus, Franklin County, Ohio, US
Accessibility
Phone: +1 833-888-5001
Site: https://www.livefountainplaceapt...
Site: https://www.livefountainplaceapt...
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:11AM–4PM
- Sunday:11AM–4PM
Comments (30)
Maintenance has a great response time to any issue, complex is clean, and grounds keeping is very well. When snow, all is plowed and salted. Management is great, handles all my issues personally. For the most part quiet apartments....I highly advise getting a second floor unit. Living on the bottom has been amazing. Neighbors stomp feet and you hear every step they take. !!On a positive note again. Management is working with me to let me out of my lease early!!
I loved living here! The manager was very caring and supportive. He made sure he could help you when you had an issue. Aaron is very straight forward and what he says is what he means. If I didnt have to move do to school district issues, I would still be there!
Having lived here for over a year, we are now subject to the month to month fee. I have never heard of anything so stupid in my life. Parking is terrible. You know what i like when I come home from a 12 hour shift, walking 2 blocks from my car to my front door. The office staff has changed 3 times in 15 months. I once asked a question, to have it answered incorrectly and the result blamed on me. Every month we have paid the rent on time, every month, but we also have been threatened eviction every month for various reasons. They range from 1) we need you to make a decision to leave or go. Lets kick you out just in case. 2) parking again and 3) make sure you pay your 50 utility bill or we wont accept your rent check.
You will never get your deposit back... They claim you have to give them 45 days notice to move out but will not inform you that your lease is up until you are passed the deadline... they will not send it through the mail because that will have a date of when it was sent so instead they leave it hanging on your door and good luck if you get it... it used to be safe but now lower level apartments are getting robbed in the middle of the day and the best they will do is change your lock. If you dont mind losing your deposit then good luck
Ive lived here seven months. On the whole, I like it a lot. Maintenance is very responsive and takes care of most requests within 24 hours. The manager and staff are pretty great, too. We were told up front they dont do month-to-month leases. Its 12 months minimum or nothing. I like having a garage. Personally, I think the area is pretty quiet, but thats relative to 12 years in Chicago. On the other hand, Im partially deaf, but even I can hear the trains as they pass through this area. Ive never had an issue with parking. My immediate neighbors seem like awesome people.But here are the drawbacks:1. The area surrounding the adjacent complexes is not pedestrian- or bike-friendly.2. The corporation that owns Fountain Place doesnt offer a grace period. If you pay on the 2nd, its considered late and they charge you $25.00. I knocked a star off the rating for this. This policy is ridiculous and a bit mean.3. The owners require your electricity account number and you pay separate for your own water (the complex sets up the water account for you with Buckeye Utility). I felt like I was giving up some autonomy with that.4. You either have to take your laundry to a laundromat OR pay to Select Laundry for a washer and dryer rental. There are no laundry facilities onsite. The rental is comparable to taking your laundry to the laundromat, but still. You have to check which person in the front office of Fountain Place recommended the rental. So... it feels a little like a scam.5. Apartments dont offer porches or balconies.Keep in mind these policies arent the fault of the people on the ground.EDIT TO ADD: One thing I think the management could do a better job at is proactively letting residents know when recycling will be picked up on weeks when a holiday falls on a Monday.
I like the apartment but the parking spots are few and far between! If you get home after 830 pm you have to park 2 buildings away from you door!
The management team has changed and so has maintenance office staff and all no need for any more words enter at your own risk just saying
I have lived here 8 months now and I plan to renew my lease. I like my apartment, my neighbors, leasing staff and maintenance are personable and always helpful. Grounds are always being maintained.
I took a tour of Fountain Place on a Saturday. Everything seemed great, the representative was friendly and seemed honest, and we liked the general atmosphere. Just to be sure it was as good as it seemed, we walked around and talked to a current resident to see how they liked living there; the one man we talked with had good things to say about it, and the online reviews werent awful, so it seemed like a good choice.I applied for a 2 bedroom unit in December since I was informed that the winter special meant I could get a 2BR for the same price as a 1BR ($650). I was informed by the employee that had given me the tour of the apartment that I had to apply quickly if I wanted to get the last spot available for the winter special. He told me that there were only five spots, and right now four of those spots were taken. I applied ASAP, and got verbal confirmation from him on the phone that I was the fifth applicant and that if my background check came through I would get the winter special. I had to pay an application fee of $49 and a holding fee of $100, in addition to filling out a lengthy online application.I left the country for vacation for three weeks and informed Fountain Place that I would only have sporadic access to my e-mail while I was away, no phone, and they agreed to contact me via e-mail. It took weeks to hear back about my application (apparently they had called and left me voicemails), and they kept saying they needed more extraneous information about my rental history. I provided everything they asked for. Finally, after a month of waiting to hear back on the status of my application, they informed me that I had been approved for the apartment, with a security deposit equal to my first months rent.So that will be $650, then I said.No. Responded the manager in a bitter, unfriendly voice, That will be $735.I was confused, since I had gotten the winter special, and when I inquired about that, they informed me that I had not gotten the winter special, that I had somehow misunderstood when the representative had told me that some other guy had gotten the fifth slot and that if he didnt get it for some reason, THEN I would get the winter special. Excuse me, why would I ever pay you $149 if that is what you had told me?! I did not. They offered me one month free of rent and told me that it was Practically the same thing.I did not appreciate their lying or dishonesty and refused to do business with them. They apologized for MY misunderstanding, and refused to refund either my application fee or my holding fee. I will never do business with them and would recommend that someone looking for an honest landlord look at Roundtree Rentals. They have been fabulous, and the rent is FAR more reasonable. Stay away from those trying to take advantage of you in a difficult situation.
Love fountain place . I have a problem with anything rent or maintence there are wonderful to work with .Very pleasant and helpful love living here. Would recommend this place to everyone
Hi this is for the owner sir with allMy deu respect I wish that you are in the position right now which I am thank god I pay my rent and bills on time I am not unreasonable but the amount Which you throw on us that totally wrong you don’t have even heart the think about it you just know money which is good but the right why not the way what you catching from usI am telling you everyone this place is good not very bad the manager is very nice guy but the owner OMG he take the fine even in corona
Just recently finished our first years lease and renewed to an upgraded apt and ABSOLUTELY LOVE IT.. Office Mgr Aaron is Awesome and made it such an easy process.
If you work night shift dont move here. YOU WONT FIND PARKING. If you like walking far distance to get to you place at night here you go this is the place for you.
The complex is beautiful pulling in. Honestly they should hold the tenats accountable for their pets poop all over the grass! Its a really big issue.
The staff especially Aaronhas always been helpful and very accommodating to your needs..they r always helpful kind and understanding
The management is great!! Always there when I need it!!
Wonderful office staff and quick maintenance! I love living here!
Its very clean there,the flooring is nice and the neighboors are very nice
Clean complex. Apts shoveled and salted sidewalks. Cleaned up any trash. Decent neighbors.
I enjoy living here. The management team is very kind . : )))))))))))
Total reviews rating 4
30 Reviews for Fountain Place Apartments 2023:
Review №1
2022-02-19When my fiance, daughter, and I first moved in everything was great. Then at the end of the year we find out that a new company is taking over... thats when everything changed. With no notification the online rent payment stopped, the flex payment option stopped, and nobody had any idea what was going on. For almost two months we asked what was going on with the lease because ours ends in March... nobody had any information. Then a week ago, 29 days before our lease ends, we get a letter stating rent at all locations is going from $885 to almost $1,100. Now my family is stuck trying to pack up the apartment, work two full time jobs, and find another place to live in thirty days. Why is the rent going up so much? Because theyre putting in black appliances (mine work fine) and new light fixtures (none of which are in the bedrooms or living room) in every apartment... the kitchen cabinets look like theyre from an 80s trailer, there are no ceiling lights in the rooms that matter the most, the living room and bedrooms all have a light switch that shuts off power to the whole room (watch out for that), the water heater works great in the kitchen but your shower better not be longer than ten minutes or its gonna get cold, and parking is a joke... Ive had to park on the other side of the complex and walk home because every spot was full including visitor parking. Please rethink living here, their company is only about money and not having any form of community or what their actions are doing to families that are barely making it.
Review №2
2021-11-18I absolutely love Fountain place. It’s in the best location for the best price. The owner Aaron is wonderful as well and very patient. Recently lost my bf/best friend who was staying with roommates and Aaron has been nothing but helpful and patient regarding me and his roommates situation. The location is beautiful as well. And its a perfect place for any couple or single person to live. I’ve have little to no issues and if something breaks it is quickly fixed.The only issue I have had is with Parking. Many people have family’s living with them that have more than one car, so if you come home anytime after 8 or 9, parking is not available and you may have to park across the street. The tow trucks waste no time towing cars either, which is great.In my second year of leasing.
Review №3
2021-11-19Ive lived here for over a year. Aaron is easy to work with. I was able to get into a two-bedroom apartment quickly that the tenants left less than perfect. Maintenance took care of all of my concerns promptly. The grounds are well-kept and regularly improved upon. My neighbors keep to themselves and I havent really had any noise issues other than maybe a handful of times across many months. Overall, I would recommend this place. Ability to have a garage for extra storage is also a plus. Honestly the worst con is that parking can on rare occasions be a struggle.
Review №4
2021-12-03Ive lived here for seven years. Its relatively quiet and has been a place in which I feel safe. Aaron is great! Personable and professional and hes always on top of things the few times maintenance has been needed in my apartment.
Review №5
2021-11-19Staff is professional and courteous. Wish the property owners would update some of the necessaries (HVAC/ plumbing). Parking lot could definitely use more lights and some traffic mirrors for the corners near dumpsters
Review №6
2021-12-04Heres a detailed list of everything that has happened at Fountain Place in just a few months:- My brothers window was smashed, car broken into- My girlfriends window was smashed, car broken into- My dad had money stolen from his car in broad daylight- Someone attempted to steal my catalytic converter before being stopped by my neighbors- A few weeks later, they finished the job and stole the converter- Multiple (4+) neighbors have had their windows smashed, cars broken intoThe complex has 0 security measures in place. Over the course of months and many crime reports to the office, not a single camera has been put up. If you move here, you will become a victim.
Review №7
2021-11-18The management and staff are great! When I’ve had to call for maintenance they have always responded quickly. I’ve only been here 6 mo but I have nothing negative to say about my stay here! Love it!
Review №8
2021-11-18Ive lived in this complex 4 different times. I think the property management is fantastic. They care and support you in every way that they can. Highly recommend this complex.
Review №9
2020-03-19PROS: The management is great, very attentive and diligent on trying to get things addressed. Parking is a little tight but its gotten better as the complex has cracked down on the parking policy. As long as visitors park where their supposed to, your guests will be fine. Management communicates great with the residents and the complex is kept clean. maintenance is very helpful and courteousCONS: the biggest issues ive had are with security; year round there is a problem with people robbing unlocked cars, so dont leave valuables in your car and double checked that they are locked. And plumbing, from last spring till now ive had one instance of a pipe bursting and flooding both my bathrooms and the hallway, and two instances the people above me overflowing their bathrooms and the water pouring down from the vents into my apartment.
Review №10
2019-05-20They kept everything very clean and the complex felt very safe with paths to walk around in warm weather. Like everywhere in Columbus there were geese roaming around but unlike most complexes the groundskeeper made sure every day that all areas were still clean and that they werent blocking the roads or walkways. The staff here was also absolutely amazing (especially the property manager Aaron). They always worked with you and they were incredibly polite. Whenever we needed maintenance they were there right away and they actually fixed things as opposed to throwing some duct tape on like other places. When we moved out they also didnt try to charge us for anything they possibly could as many places do. I have actually never had a more positive move-out experience. Even when we werent their customers anymore they still treated us with kindness and respect. The only reason I moved was because we needed more room, otherwise I never would have left.