Kerbside pickup
Yes
Fossil Outlet in Monroe
Categories
Location on the map
Monroe, Butler County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 513-539-7278
Site: https://stores.fossil.com/oh/mon...
Site: https://stores.fossil.com/oh/mon...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–7PM
Fossil Outlet in other cities:
Comments (94)
Collections are not great but they do offer good discounts..
Very clean, nice atmosphere.I bought a hybrid smart watch. Wasnt looking for anything and left with the watch. Great friendly helpful and knowledgeable staff.They took links out of the band for me at no charge.I will shop there again
Great deals! I got 2 beautiful watches for $98. The guy working was very friendly and helpful. He sized them to me perfect.
This was my first time visiting the Fossil outlet and they had such good prices! I got an awesome wristlet wallet that looks nice enough for date night or every day use at 75% off! Its just what I needed for this mom on the go. Ill definitely be going back.
Absolutely amazing service and GREAT deals! I highly recommend this store and location. Over the moon excited about our purchases, especially because we are a very cost effective family ♥️
This is an amazing store, the staff is too good. All of them are very helpful and give their best. I had been here almost in my every trip to the US and have never gone without buying something. Thanks guys for being their and helping in taking decisions.
Lydia was very helpful and friendly. She helped us with my sons broken hybrid watch and showed us it would be cheaper to trade in for a similar model than to repair the one he had.
Employees are very helpful. However, the store had nothing I came in for (Watch bands and belts). They had 4 bands, only one fit my watch (a fossil watch) and it was rubber and white. Also they did not have the New Fossil Andriod watch, which i was considering buying. The employees gave me coupon code for the website, which was nice. Note the fossil style has gone very plain.
Dark store, few products, products seemed cheap quality
Good luck actually buying anything. I was left by an associate with two watches on my wrists sonshe could help other people. They were there first so I waited patiently but after 15 minutes I put the watches on the counter and left. There was a third employee in the back that decided to leave myself and other un-attend customers. I own 3 fossil watches but going to this store is something ill avoid in the future.
I went to have 2 batteries put in 2 fossil watches, she didnt charge me because 1st batteries of the day are free, that made my day 😊
Found our way up from Liberty, looking for a smart watch. Because of the knowledge, help, and friendliness of the staff we left with two, at a great price!
Looking at the smartwatch selection. Employees were very knowledgeable and helpful answering the plethora of questions we had. Black Friday prices on the Wednesday before was a bonus as well.
Great, helpful, sincere salesman assisted me in my purchases! Their products and discount prices are wonderful. Purses last forever.
Nice places girl could have been m I re helpful
Sales persons are awesome. I told them about my old fossil watch and they repaired it for free... what a service... really delighted.
Very good and quick service. Good collection of products.
Watches are good, but guidance to stand where/which line is not properly mentioned or informed to people who is standing in line to bill by store INCHARGE..... my time wasted by standing in wrong line...
Employees here are great, super helpful. They went out of their way to open watches and let me get hands on.
Young gentleman helped us change a battery on my friends Fossil watch. Super fast and professional, highly recommend.
Very good service. Got the battery replaced and condensation cleaned out. Looks like new!
Great service. Had a malfunctioning watch. Problem was remedied with no questions.
Great customer service. Came in to have a battery replaced. Walked out with a new smartwatch.
Great product, great people working there
Best customer service and they stand behind their products!!! Thank you for being so awesome!
Its a good place to go and look for a bag or something slightly out of season. Dont recommend looking for something specific, they probably dont have it at the outlet. They do usually have a sale going on.
Was nice
Says open till 9 pm..... not the case 8:09 pm closed.
Nice variety of goods! I enjoyed checking out some of the new merchandise.
Good collection.Great prices.Awesome staff..!
Got my 1st Fossil watch yesterday..my wife suprised me with one..I love it.
Very easy to deal with, very friendly. New inventory and designs with good options.
Good Deals found in outlets when compared to Fossils online shopping
Had a battery changed in my wifes watch. Very fast service.
Great deals on watches. Even you can engrave watch for free 😊😊
I enjoyed the store visit. Collection could have been better
Good store just disappointed they dont have a good stock of smartwatches.
Quality goods and friendly helpful staff!
Bought a watch I really liked and when it was time to get my watch fitted to my wrist the employee said I bought an ugly watch.
Worth a visit, you will get a lot of good deals
Too expensive. Like every other store
Nice place if you need a watch.
Sales person was nice and very informative
Lots of cool stuff to look at if nothing else!
Really great watches for an amasing price
Love their watches
Great place the staff was really helpful.
Got a great $298 bag for $74
Staff was friendly, helpful, and knowledgeable.
Cant leave here without a purse. Its an addiction, I know.
Nice selection and friendly staff.
Great CONSISTENT customer service!
This just isnt the place it used to be. Boring and expensive.
Great staff and service!
Friendly helpful staff
Great store!
Closed at 2
Great leather products. And watches.
Great Deals at this location.
Customer service at its best!!!
Great selection and prices.
Really cool store
Nice!
Expensive. Its just ok.
Awesome
Love it
Great place
Amazing
Nice collection of watches
Amazing customer experience
Fast friendly service
Great watches
Excellent
Great service!
Good selection
Great selection
It was fine
Ok
Kinda pricee
Nice place
Wrong Commitment
Watches galore
❤️❤️❤️
Excellent prices and variety of products
Total reviews rating 4.4
94 Reviews for Fossil Outlet 2023:
Review №1
2022-05-08Manager was very nice and attentive to every customer even though he was the only employee in the store. Great deals at this store, love the purse I got. Will definitely be back.In response to the reviews about inconsistent hours and closing early, everywhere is having staffing issues currently, not just this store. Be considerate that the people that are working are probably well over 40 hours to provide customer service to you. If you’re worried about it, just call ahead and confirm their hours that day 🙂
Review №2
2022-05-05They are hardly open, closing very randomly. Guess they stay open when they wish to. Hours state they are open until 5pm. They were closed at 4pm on a Thursday 🤦 We drove over 40 minutes to get our watch looked at. They still had sales associates in the store when we arrived. Terrible customer service.
Review №3
2022-07-16My smartwatch had been over heating so I went in to possibly exchange it. While there my band lost a pin (the band was a separate purchase) and the girl was kind enough to exchange both for me and made sure my email was in the system to receive the digital receipt.
Review №4
2022-04-24There is a sales person who is rude and not letting the customers in. This is the second time we saw the store closed in Working hours. I am reviewing at 4:00 and the hours is 12: -5:
Review №5
2022-01-10Got a new Fossil watch # 6 to pair with my new phone. Associate took links out of band, helped me set up my apps I wanted was super helpful.I love all their merchandise clean store, organized, so helpful.
Review №6
2022-06-12Was a great place to shop not as much low income affordable stores, but staff always friendly, and the place was clean.
Review №7
2022-03-05Bought a mechanical watch here. Sales person was knowledgeable and friendly. Great place to shop!
Review №8
2021-08-12Ill be honest, I thought great things about this place 1-2 years ago as my first experience shopping here was awesome and I got excellent customer service. Then recently Ive had an issue with a smart watch I purchased here and had nothing but problems. Tried to ship to get it fixed, but the web site is a mess, I had to pay for shipping, and there was a disclaimer it may be gone for 2-3+ months. Then tried to upgrade and pay the difference, but the store closed early due to staffing issues. Called corporate, they had no clue they closed early and were completely apathetic about the situation, offered no solution other than to try back later. Then on my 3rd trip I finally get in to do the exchange, and the lady tells me its a company known issue with that generation of watch, but dont worry they fixed it with the new generation. I mean come on! They knew of the issue, didnt issue a recall, and still made me pay money to get a new watch or were going to make me pay to repair the defective one! Ill be thinking twice before patronizing this place again. I just hope I dont have issues with this new watch, as this company is of no help... all they want is your $$$. I will not be shopping here again.
Review №9
2021-08-13Drove 40 minutes to get there. Their website says they open at 10:00. I got there at 10:40. Waited around until just after 11 and they still were not open. When you call the store number you get just a generic voicemail with no mention of store hours. There was also no sign on the door saying the hours were any different than what the website says.
Review №10
2022-02-01They open and close when they feel like it. Have to call ahead to see if there even there.