Forward Air, Inc. in Columbus

Review №1

2022-01-09

I came for a pick up. Their customer service was great. I was loaded as soon I backed up. They open promptly at 9am. Five stars!

Review №2

2022-05-24

Associates are very well trained and safety conscious! keep up the good work guys!👌

Review №3

2021-12-11

This organization is extremely poorly managed I have had numerous issues with their inability to install several appliances. Ive had them come out three times over a month using one excuse after the other while they could not install a microwave or a dishwasher. I had to send back a stove that was crushed by their forklift. They work for Home Depot I cannot believe that Home Depot keeps them as a delivery company on their behalf. I have put calls in for the manager who did not return my calls . Home Depots manager even told them to contact me which never happened. Additionally I had one of their employees threatened to get physical with me when asked why he could not install my microwave.

Review №4

2019-10-17

Inadequate work of employees. load when they want. load load somehow. the inadequate employee who loads the cars is always outraged and speaks rudely. if you arrived on time, keep in mind you won’t be downloaded earlier, but only later they will even be indignant.

Review №5

2020-06-04

Well I will say had their very nice here pretty quick but there are a lot here is very very small really tight to back in. But I got it in

Review №6

2018-05-31

A lot of smart, hard working people. With one goal, to take care of the customer. Ive made many friends over the last nine years.

Review №7

2021-11-03

Fast unloading and very friendly atmosphere.

Review №8

2020-09-19

Never get mt trl. Need to wait more than hrs for fleet response..

Review №9

2020-09-26

Good service, quick turnaround for my truck

Review №10

2020-06-16

1.30h on a door, and still waiting for start loading.