This company delivers Home Depot products and provides very poor service. The customer service department makes promises and doesnt make notes in the system. Their driver damaged my dryer and didnt properly install my dryer vent. The supervisors are not customer friendly. They focus on proving a point instead of addressing the problem and correcting the issue.
Review №2
2021-07-26
The folks at the desk are nice. The gate is a little tricky. I hope they pave the drop yard so its not muddy.
Review №3
2021-01-07
Fast. Make sure you look for it good at night. No lighted sign. Good warehouse guys though.
Review №4
2022-06-23
Great Service!
Review №5
2021-03-05
One of my hubby favorite stops in Cleveland
Review №6
2018-11-05
Stay away from this company!!! very unprofesional !!
The drivers/installers were very unprofessional!! Basically, we’re looking for any reason not to do the (complete)job that they were contracted for and didn’t complete it!! I will never use them again !!
Total reviews rating 3.6
12 Reviews for Forward Air Inc 2023:
Review №1
2021-07-19This company delivers Home Depot products and provides very poor service. The customer service department makes promises and doesnt make notes in the system. Their driver damaged my dryer and didnt properly install my dryer vent. The supervisors are not customer friendly. They focus on proving a point instead of addressing the problem and correcting the issue.
Review №2
2021-07-26The folks at the desk are nice. The gate is a little tricky. I hope they pave the drop yard so its not muddy.
Review №3
2021-01-07Fast. Make sure you look for it good at night. No lighted sign. Good warehouse guys though.
Review №4
2022-06-23Great Service!
Review №5
2021-03-05One of my hubby favorite stops in Cleveland
Review №6
2018-11-05Stay away from this company!!! very unprofesional !!
Review №7
2020-11-24Good people to work with
Review №8
2018-01-04Very rough on freight
Review №9
2021-05-22Good carrier
Review №10
2021-06-12Great place