Delivery
Yes
FedEx Ship Center in Vandalia
Categories
Location on the map
Vandalia, Montgomery County, Ohio, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 800-463-3339
Site: https://local.fedex.com/en-us/oh...
Site: https://local.fedex.com/en-us/oh...
Opening hours
- Monday:Closed
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–10PM
- Saturday:9AM–3PM
- Sunday:Closed
FedEx Ship Center in other cities:
Comments (93)
I checked online to get the hours and couldnt believe they were open until 22:00 but they were. I was also pleasantly surprised that they had boxes, labels and other shipping needs right there in the lobby. That other shipping place, with 3 letters, told us our package had to arrive ready to ship and offered us nothing on location. We of course were ready to ship but if were ever not ready this would be our destination. This was a shipping expedition but I also like their delivery experience, with text updates and alerts. Probably the only one who does it better is Amazon with a photo of your package at the house.
Horrible drivers! Either they say they delivered and dont or they deliverto the wrong address. The address on the two boxes today were correct, driver obviously didnt graduate grade school! Resident at the wrong address brought boxes, torn to booy and brought them to my porch!
Package has been delayed for two days now. This facility is trash . I live 15 min away from the facility. What the hell is taking two days ?! I’m also unable to use the pick up option as well.
Package was schedule for delivery today and even said on vehicle delivery. I checked back an hour later and suddenly its not being delivered until tomorrow. Called to ask why and see if it would still be delivered today but the customer service rep didnt have a real reason for the delay just gave me a generic excuse about high demand and delays. So that still didnt explain why my item is on the vehicle yet the driver is not capable of delivering my item. Thanks for wasting my day since I was sitting here waiting for my item because I want to make sure Im home when it arrives. Its expensive and I dont want it sitting outside.
Very kind people. Im only shedding some stars because they the very fact I had to go there in the first place twice now, and will have to in the next couple days. This isnt their fault, but Fedex policies for not letting them ship to my address, or even my town. So I have to pick up the orders 30 minutes away. I know I can ship to businesses, but the packages I order usually have a restriction on them if they are going through FedEx.
I have always had great service from this FedEx shipping center
Lost my package! I called on Friday, they said I had to wait til Monday because the driver is off and will have to retrace his steps, I called Monday they said my package was on the truck to be delivered. Still no package Monday, called next day just to be told driver still needs to look for it, 3 hours later they called back saying driver says he delivered to your houseFriday so you will have to get a hold of the company and tell them it wasnt delivered. I have a ring doorbell (he didnt deliver to my house) so either he stole it or wont admit he delivered it to the wrong house! Very shady!
This place has the WORST drivers. I was waiting by the front door for a delivery and got a notification that nobody was home. This has happened multiple days in a row. The truck doesnt even drive by.
I received a text alert that my package would be delivered today. I was here waiting. The driver left too fast before I could get to the door and left a door tag. I immediately (within minutes) called customer service (there was no local number, just an 800 number) to see if they could have the driver turn around and was told they could not contact their drivers. They then told me they would attempt delivery only 2 more times, both days that I have to work. I tried to see if they would put in a request for a delivery time and was told they couldn’t do that. Most likely, I will not get my package as it will be returned after three delivery attempts. What delivery company can’t contact their drivers? The one time I had to call UPS about a possible missing package, they contacted their driver and came back. The issue was easily and quickly resolved. Why can’t a customer have some say in when something is delivered when that customer has to be present to receive it? After all, it is our investment not Fedex’s.
These guys really helped me out! Awesome service center!
So disappointed in the FedEx driver today. She got out of the van w/ the package, heard our dog barking on the other side of the house, dropped the package & got back in the van. Needless to say, the item was broken. It wouldve been so much better had she kept hold of the package, got back in the van, & honked the horn. FedEx..please tell your drivers this! Broken items are not pleasant to deal with.
The driver left my package in the street in the snow and must have thrown it out of the truck because of the big dent in the box, called customer service and could not hear a thing they said bad connection on their end. They need to look into seeing what ups is doing and follow suit because they need some training
My package has now been rescheduled for the 2cond time and I had a guaranteed delivery date! This is getting old real quick there is no reason why I couldnt have my package on time when they delivered a package 2 1/2 blocks from my house to the post office! I have literally 1 day left to wrap these gifts before working 16 hr shifts until Christmas!
My package is late paid more money for speed shipping of 1-2 days and still no package the date to be delivered was for febuary 5th and still nothing no update or anything. Im getting highly mad and about to call corporate again. Slow...
We received a package that was supposedly shipped express and it took three days to deliver. The driver claimed he delivered the package and our camera revealed otherwise. The last driver was exceptional and made sure the package was delivered as promised.
Great service! The gal behind the glass was so helpful and had a wonderful personality! The delivery guy waited an extra 2 minutes so my package could get on the truck. Thanks
I went to this Fed Ex drop off location to ship items, I had in my storage unit for 5 years. And someone from Fed Ex broke into my plastic container and stole some of my clothing. I paid $153.15 dollars for my shipment to arrive safely back here to the NYC. A Fed Ex employee broke the zip tie and riffle through my black plastic container. They literally went shopping in my container, they stole my black leather coats, my black jackets, my timberlands, my air max sneakers and my old sweaters, they even stole my deceased Mothers pajamas leopard print. I will never do business with FED EX ever again. And I advise anyone else do not trust Fed Ex to deliver your items safely...DONT USE FED EX FOR NOTHING
For the 2nd time they go to the wrong apartment with a completely different address. Its the same goofball person that delivered items to the wrong ace last year. I literally try to flag her down and she looks at me and speeds off. I have never had any problems with ups. Fed ex sucks...
Horrible customer service. Delivery drivers are lazy and leave heavy stuff on the front lawn of your apartment instead of carrying it up to the third floor. I will NEVER use FedEx again for anything. I’ve never had this problem with UPS or even USPS. FedEx has always been, and will always be horrible. Thanks for nothing you useless wastes of space.
At first I held my package for pickup here. I called in later (800 number is the only option) and confirmed that the package was ready for pickup. I drove here, and it was not ready for pickup (even though it was at this location and the person on the phone confirmed it was ready for pickup). So I called in and changed it back to delivery since i couldnt pick up that day. Day of the delivery: still at hold for pickup. So I called and informed them, but the trucks had already gone out. Now I have to go pick up the item again if I want it today. I have never had this many problems with UPS or USPS.
They deliver when ever they feel like. Emails come and say on truck, then they cancel mid day. Then next day says same, they cancel till they feel like . FedEx needs to do away with their contractors. These people are unprofessional and lazy! Use usps, they are always on time!
I received a notification that my package could be picked up after 9:00 p.m.. It arrived around 9:15 and the shipment center closes at 10:00. I live about 50 minutes away and I drove all the way over to pick up my package. I arrived before 10:00 and all the lights were out and doors locked. However, there was a girl inside working on the computer at the front desk, but she refused to acknowledge me standing at the door. I spoke to a worker outside and asked for help but he was unable to help me. So, I called FedEx and they simply said drive back to get it tomorrow between 9 and 3. Sure, because I have extra time to drive almost two hours again tomorrow. Ridiculous! If you are supposed to close at 10 then do that, not early!
This whole area is pretty confusing, I’ve been there 3 times and for some reason my GPS takes me past the road I’m supposed to turn left on. So you have to look for the place with the giant fedex sign and it has customer-looking parking. Some more signage from the road would be helpful. Once you find it, the experience is as it should be and everyone is very nice.
Once again, package delivered to a totally different town which shares our zip code. Do the drivers even pay attention to the town name or do they rely SOLELY on the zip code? U.P.S. made this mistake ONCE and they havent since. Fed Ex on the other hand has consistently made this same mistake countless times. I will instruct all my future sellers to use U.P.S. only as Vandalia hires bottom of the barrel talent as their drivers.
Package was supposed to be delivered to front desk of apartment complex since I worked during the delivery day. Took package back to ship center and wont deliver my express package until Monday. Wouldve helped if the delivery manager platform worked too. Guess its back with UPS! At least their systems work!
Terrible customer service. App is terrible also.
I wish I could give a negative rating. The support team doesn’t know what they are doing. You can’t change the address of your package more than once when there is a required signature. Another thing is they will say that it will be held at the closes fedex near your house but this is false. I have to drive 30 minutes away to get a package when I could go right down to the street 5 minutes and pick it up. They say you can’t change which fedex you can pick it up at.
Seems that every time i have a package get lost, well low and behold its at the Vandalia, OH location. More common than not, as i discovered. through a social media post I made I come to realize that not only is mine, but 20+ other folks who live in my area are also missing their packages which are stuck at the Vandaloa location. All our our shipments have said out for delivery, then updates arrived at location, out to deliver, arrives at location. Over and over. When do they get it right?!!! We pay for shipping. Its not cheap. Holidays or not, expectations are still had. I would give no stars if i could as fed ex is slower than recieving something from China. Ive gotten packages from iverseas quicker than what fed ex has deliveres. Doesnt the wx stand for EXPRESS.? Amirite? NO?
I live in a apartment complex. Said my pacakge was delivered at 11:55am. I was out side from 11-2 cleaning around my apartment. Clearly he never dropped my package off. When I call O keep getting told it was delivered at 11:55.. Said he came back to make sure he put it at the right house. He clearly never came back by. Hate this company. Wish UPS would have delivered. They atleast make sure you sign when there is multiple complexes.
Sharon is awesome & so helpful!! Love this location when I need to ship or send returns back.
Worse facility I’ve ever experienced with. I’ve had 4 packages within 2 weeks that they kept pushing to be delivered the next business day for 3 or more days. They can’t seem to deliver on time or as previously scheduled. Alert from the seller would inform me that item will be delivered by 8pm, however fedex never was able to deliver on time. I will never use fedex if given a choice, unfortunately Wayfair and other companies like to ship big items through Fedex... wish they would use UPS!
Terrible service. They said my package was on the truck about to be delivered then somehow it was never even on the truck and the delivery date changed to 2 days later. Called customer service and they were very rude. I needed my package before I left the country and they didn’t seem to care at all and now I won’t recieve it until I get back. I even paid for overnight shipping and was told I couldn’t get refunded. Sad. I wish they would have updated the delivery date a little sooner instead of an hour before they closed, I could have at least picked it up if they would have told me.
I would have given you a higher star, but after I had to go and pick up my package at someone else home and not mine thats why.
Horrible horrible freaking service, ordered a package said Id get it by wednesday... said they attempted friday called them so they attempted Saturday and didnt receive it, called yet again saying I want to pick it up (because honestly Im really mad at this point) says they close at 3 but the person on the phone said noon, now... now I have to wait until Tuesday. I swear Im never using fedex ever again aint the first time they messed up like this, wont be the last, so screw you fedex you lost a customer.
Paid for overnight shipping and when they brought it to my house they claimed nobody was home when they dropped it off. My entire family was home. Then they said it would be Monday, and then I offered to pick it up fRom the location and they said it would be a 2 hour wait and they would be closed by the time it was ready! Absolutely horrible service
It was a joke no one to help unload a 140 pound box that they shipped the lady at the counter was not very nice I would rate it a waste Otero than the product we bought that they shipped was a problem to get shipped I would rate my experience a 1 or very low sorry to say this we ship and order at least 15 things a month life is like a box of fed ex ha ha
Very friendly business. Staff is very professional & efficient and courteous.Very helpful to customers. Going to use FedEx to ship international always.
Always able to get in and out with ease. Even if there is a minor wait, it isnt long at all! Great staff assistance as well.
FEDEX its really hard to resolve an issue and figure out a solution when I try to call a specific fedex location and instead get a guy with an Indian accent so thick Im still not reasonably sure anything was resolved.
Also people there very quick work Ive always take my stuff there
Good for shipping but hope you never have a problem good luck getting someone thats human to help you find your package and do what you need to get. Your guys calling system is joke!
Get all my international shipments here. Open late. Always had great customer service.
Package can be deliver early today but they intentionally hold my package.
Very busy! Staff seems overworked.
I would have left a bad review if it was last year, but the new staff member they got is doing an amazing job! Give it a try one more time!
Its weirdly located and the roads around it are 1 way and run through parking lots. The shipping center itself was like any other but getting to it is .... weird
Friendly, efficient service. It was a pleasure to interact with the agent.
Great service! Ordered over night shipping, came just on time! Good job to all the delivery drivers :)
Excellent customer service and care
Very quick and easy to do. Very friendly, will continue to use this facility
People are friendly and helpful. They tend to be busy 1st thing in the morning and around 5-6pm.
Easy to find. The staff here is very helpful with all your shipping needs.
Very helpful for me to ship back package that was not mine
Great place to pick up packages, very nice service!
With out making delivery attempt, they added delivery exception on my status.
Good customer service
Doesn’t deliver to correct address and can not talk to anyone
Great quick location for full service; easy to get
During the last minute Christmas rush, my problem was resolved! Thank you
This is the worst FedEx location Ive ever been to.
Poor service and ridiculous policies. Will pay extra for other carriers from now on.
Super friendly staff. Open late too!
Fast,friendly,reliable service!!
Good place to ship large items
Convenient. Employees were extremely helpful.
Wonderful customer service.
Unprofessional, unreliable, dimwitted, slow, unorganized, supercilious imbeciles.
Great place to pick up packages
Hard to find - Not much direction signage.
Some Klan. Some Hillary wacktards too.
They always do the right thing!!
Great people and great service.
Fast customer service.
Personal very friendly
Great
Food was great
This place is a joke .
Great service
Friendly
Fast services.
Helpful efficient
It was nice
In and out
Total reviews rating 3.3
93 Reviews for FedEx Ship Center 2023:
Review №1
2022-05-26The drivers are horrible. You can not get ahold of the office to get things straight you talk to someone out of the country who cannot connect you to anyone else. Driver all of a sudden puts packages in front of garage door instead of covered front porch. All other services put packages on front porch! I live in the country! Crazy now I am finding packages that are weather damaged and if I am not careful and don’t realize package I could run one over pulling out of garage. Crazy you can’t get ahold of a person that can help resolve a problem!!!
Review №2
2022-05-28The worst delivery service in the world. Can fed ex please get better security overall. Your mail delivery and security is not good. Can I get my money back if a package is stolen. Thanks fed ex for your poor service during the virus pandemic.
Review №3
2022-03-21I hate when the FedEx person says they attempted to deliver a package and they made no such attempt. My wife and I with 3 dogs were home all day, we work at home. My Ring doorbell shows no attempt was made at all. Now all I get is “they will attempt again tomorrow”, I won’t hold my breath, they didn’t try today!! Not meant for all the great drivers that actually do their jobs!!
Review №4
2022-05-18I hate fedex. this one especially. it doesn’t matter what you order it’s going to be a nightmare to receive it. any help you try to get us going to be more frustrating than your constantly missed packages. every step you take will be the wrong one. don’t waste your money on express shipping if fedex ships it.
Review №5
2022-05-06Had an order which was live flowers which was supposed to be delivered to a business address during business hours on Wednesday. Tracking info showed that it was on the truck in Vandalia at 7:30am on Wednesday. No sign of delivery. At 3:00 am on Thursday, tracking info shows in back at the Vandalia facility, then less than an hour later it shows it is back on the truck for delivery. At 6:00pm Thursday, the tracking information shows that there was no delivery attempt made, and that it was scheduled to be delivered the next business day. After sitting in a delivery van fir iver a day and a half already, thise flowers are DEAD! VERY DISAPPOINTED! DO NOT SHIP WITH FEDEX!
Review №6
2021-12-29Worst delivery service. Never get my packages when they say they are going to be delivered. It will say out for delivery and the driver will pull in my drive, look around in his truck for a few minutes and then leave. Then it will be a few days and my package will finally be delivered or will end up in another state when the tracking updates and I have to wait even longer. Odds are they usually put it at one of my neighbors houses even though my house number is on the front of my house. If you try to call they open a claim and will call you back and you never hear anything and you can never actually talk to somebody in charge of anything.
Review №7
2022-01-17Dropped off the wrong package. Then proceeded to tell me that they knocked on my door when they didnt. I missed work to get this birthday present. My gf missed work and then the customer service representative could only escalate the matter instead of making the lazy worker bring it back.
Review №8
2021-12-02My packages were be delivered no later than the 29th. I ordered them on the 26th. Was guaranteed delivery. Vandalia Ohio fed ex location is a miserable mess to deal with.I have had been delayed 4 days in a row now with them saying “your package is out for delivery on the truck” by nights end “your package was taken back to the facility” because they didn’t have time to deliver it. Day after being told this and being told I can’t pick them up. Excuse after excuse of their horrible service
Review №9
2021-11-26I paid $40 for 2-Day Shipping and my package was supposed to arrive on Wednesday, it then got delayed to Friday (Today) and a few minutes ago, it got delayed again until Saturday. The package is at the sorting facility 10 minutes from my house, why is it so hard to drop off a package?
Review №10
2021-12-13Driver left a $210 Dewalt hedge trimmer at my mail box 2 weeks before Christmas!! Thank you UPS for letting me know.