FedEx Office Print & Ship Center in Cleveland


Phone: +1 216-661-9950
Opening hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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2.9 (58 comments)

Review №1


Robin helped me out and is the nicest guy. Very easy to work with.

Review №2


Customer service is extremely slow, be prepared to wait 40 minutes before you can speak with someone. The quality of the custom office items such as banners is poor, even on a perfect proof you can expect to receive uneven cuts with ugly edges. They also accept prints for equipment they do not have, so they take your money but are unable to actually process the order. Refund takes 3-5 business days. Will go out of my way to avoid the FedEx location in the future.

Review №3


Tammy and Sue were AMAZING in helping me ship out 10+ boxes in record time. I can’t thank them enough!

Review №4


Tammy always goes above and beyond for me. Thank you, excellent service.

Review №5


The manager by the name of Tammy needs to take sensitivity & cultural training, to learn how to treat customers. She is a very mean spirited person. Your there to supply a helpful service, not to degrade anyone, telling them they need learn to do this, when I shown her the code bar on my cell phone. I believe she gets pleasure out of degrading people. What is the purpose of getting a barcode??? I dont have a printer, couldnt that barcode been scanned or typed into their computer to bring up the proper info? Why is this woman working a counter,,,,worse customer service ever. You need to get rid of her. I will make it a point not to go to this location at Ridge Park Square in Cleveland Ohio. Send her to classes to teach her proper customer service.

Review №6


Literally the most UNHELPFUL place. They treat you like garbage. Also, the lady with the horrifying bleached hair should really cool it on the eye liner.

Review №7


I am currenly assisting my cousin with her wedding. I had a huge print job. As fate would have it, I initially experienced some difficulty pulling the files up while in-store. Tammy and Rocky were super nice and helpful. Tammy even went so far as to go next door to the Verizon store to get an adapter so that Id be able to access my files. Rocky adjusted the files perfectly. I was beyond pleased with the final product and so was my cousin- the bride to be. Thank you!!!!!!

Review №8


She is a very mean person!!!! Do a favor for yourself and avoid to come this place, especially after noon shift 4-8 pm

Review №9


Its the white hair woman striking again I insure my package for $550. She tells me she has to open it and make sure its packed correctly Im like its double boxed and the factory container. So I obviously an argument ensued I ended up I have to take my package to UPS and ship it of course Im a way out shes saying something snotty you know if you dont like your job go get another one

Review №10


I went today they are very unkind and pay service

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