Fazolis in Bellefontaine
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Bellefontaine, Logan County, Ohio, US
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Site: https://locations.fazolis.com/oh...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–10PM
Fazolis in other cities:
This place is extremely unpredictable! You never know how much food you are going to get. Sometimes you get a lot and other times there is hardly anything in the containers. Tonight I got my daughter a kids fettuccine and literally got maybe a scoop of noodles which was about 5 bites for her. My loaded fettuccine was not even half way full. A couple weeks ago the bread sticks were horrible!I hate leaving this review but they definitely need to do something to get back to what they use to be!
Im not really sure how to give a review on this one because some menu items are fantastic and others are just plain okay.For example I find that their mozzarella balls on a skewer or really good however I find their dishes like the Lasagna and Alfredo to be subpar.Overall its cheaper than Olive Garden but I think I would rather spend the extra money to go to the Olive Garden personally.Still Im going to give this place three stars because its not bad its just not for me.
I placed my order online through Google. The total came to 14 and some change by the time I was done ordering through the whole process it came to 18 some thing. The food the packaging everything fantastic absolutely amazing but the little redheaded curly haired little girl that brought me my food curbside was very rude and her exact words were “Just for future reference, door Dashers need to come inside“ as I explained to her I was not a DoorDasher, and that I was just a paying customer she proceeded to roll her eyes clap her hands together walked away and said “hmmm” So moral of this review would be you should probably teach, no scratch that, definitely teach your employees better customer service skills because they suck at it!
They set out the breadsticks before we were finished at the register. The manager had to come over to process our coupon and together they had a breathy conversation over the breadsticks. Of course they were cold by the time we got to the table.We hadn’t been here in about a year and a half and there will be no rush to come back.
Was able to get in and order quickly. Food was good, but received too many bread sticks. Do to the errands I had to run afterwards I was unable to take them to go. For a single person eating maybe ask how many bread sticks or give a couple then give more? Otherwise a solid visit!
Went to the drive thru and forgot to tell them I wanted to use the bogo coupon. Told them at the window and lady at the window said she would have to ask first. I said okay. I saw another worker shake her head “no” so the lady came back and said she couldn’t do it. Said that they were to busy. Said I would have to drive back around and order another to use the bogo coupon. But if I would have never mentioned wanting to use the bogo coupon I’m sure they would have added it no problem to make the money. Don’t offer the coupon if you don’t plan to honor it when you are “busy” or not.
Had an excellent experience at this location. We were in town for a soccer game and decided on dinner at Fazolis and a great choice it was! The staff was exceptional and very friendly. The store was very clean and had all covid protocols in place. Food was delicious and yes, breadsticks!! Highly recommend!
I had never been to this Fazolis before and, quite frankly, it tasted about like any other Fazolis I have ever visited. Which is to say, not bad at all. I mean the bread sticks alone can be worth the visit. The service was very fast (although they werent busy), friendly, and courteous. The restaurant could have been a little cleaner, but, if Im passing that way again, I would most likely stop by.
Great Service, Friendly Staff! Not so clean establishment, and bad tasting products. Some may enjoy Fazolis fast version of Italian food but it was way to salty for my preference and insanely overpriced for the portions and quality. $20 for tiny piece of lasagna and 2 burnt slices of pizza. And before you ask: No the breadsticks didnt supplement the lousy quality nearly enough. Also, do not ask for shredded cheese at the table, it only makes things worse.
Fazolis food is great and all. Buuuut. I work for doordash in the area and while I was waiting for an order at this building, the manager at this establishment walked up and randomly took a photo of me without asking for my consent or even telling me what it was for.He talked to me right after taking the photo and we talked about doordash in the area, he never even mentioned the photo he took even tho I looked right at him while he took it and he talked to me literally right after snapping the photo.He was polite to me and everything while I was speaking to him but I find it EXTREMELY UNPROFESSIONAL that he just randomly snapped a photo of me and it made me VERY uncomfortable.I WILL be speaking to him about it next time Im at this restaurant. And if the issue is not address I WILL NOT be delivering any doordash orders for this establishment again.
Stopped in last night and it was the best service Ive had from there yet. Been here a few times and it wasnt bad but wasnt great either. This time was great. The guy(Bryce) did a good job but who really impressed my wife and i was i believe she was the managerbut we didnt catch her name. She went above and beyond. Normally i get the chicken parm and have to get an extra patty due to them being small so i ordered the same and it was almost too much chicken lol. Excellent service Fazolis tan and keep up the great job.
Service wasnt very attentive, they forgot to bring us plates and we had to ask for several other things that they had forgot or wouldnt bring to us. Pizza we ordered had six layers of cheese, which was way to much. Spaghetti was average, the kids didnt eat much of it either. Bread sticks were overly buttered too much salt on them. If youre hungry, go for it, but I wont be back soon.
Kind of a late visit -- 7:30. Despite that, service was polite, friendly, prompt, & accurate.Food was hot & great. Both of us had meatball da Vinci sandwiches. Very generously sized & quite tasty. Prices, these days, not too bad. Wife had milk to drink. Fresh, cold, & CHEAP.Havent been here in awhile, due to my diabetes. Its not all the best for that. An occasional visits OK for me, though. Sure wish I/we could go more often.
Very disappointed in service here lately . were told at order that out of spaghetti and a 30 min wait so the 3 if us ordered the fettuccini and I added chicken . a salad was added to order . 2 groups of people ordered after us and received their food before us. When our order came we only received 1 item . when server was asked said sorry backed up and I asked then why are others getting their food before us ? After 5-10 min rest of food came ... Mine looked like it had been sitting awhile ...asked for bread sticks and when we got them server threw plate down where they almost slid off . will not be coming here for awhile if ever again .
I consider pasta a good comfort dish, when I make it at home I take my time . So Im very pleased with Fazoli not only are the quick with your food but it taste good too . I cant post this before saying FREE ALL YOU CAN EAT BREAD STICKS. Cant get any better than that. Keep up the good work.
Ate there last night and it was absolutely wonderful! My husband has never ate there until last night and finally he took my world on it when I said this place was great and afterwards he was very happy and said I was very right!!!! He said we will be back many times!
Fazolis is becoming harder to find anymore so as recent move to Logan county I couldnt wait to stop and eat there, its been close to 20 since eating at at a Fazolis and this was everything I expected and remembered, great food, fast service and very clean and a well kept restaurant for its age!
Service was great and kept us up on breadsticks!! They ran out of sweet tea but then filled it very quickly!!!! Various pastas and drinks to choose from.... constantly asking if we wanted bread... Definitely 10/10 reccomeddd!!! It definitely helped decide where to go since we read the reviews!! OMG their breadsticks were DELISH!!!
Had a problem with my order. I ordered baked pasta with pepperoni and meatballs. They brought me a slice of pizza. They got the order corrected. I went up to the counter for more bread and was told to go sit down and that they would be around soon with bread. Made me feerl uncomfortable.
Honestly, I normally look forward to Fazolis. First time visiting this one and my wife found a dead ladybug in her salad. Mistakes happen, but whoever preped the salad should have seen this. The one employee we saw working the register, busser, ice refiller, and breadstick refiller handled it professionally and offered a replacement. The point is that patrons should not have to deal with dead incects in their food and maybe there should be more than one employee working the front on a Monday evening. Corners were cut on salad prep that may stem from employees being responsible for too many things at once.
Fazolis is a nice place to get a good meal in the middle of Bellefontaine they have a mainly Italian menu but you can get lots of things there their meatball subs are amazing their pizzas not very good but thats just about all the bad things you can say about them at the price youre paying and the experience youre getting is pretty good the indoor dining atmosphere is very comforting there the view is pretty nice you can see the middle of Bellefontaine at its finest and its a good place to bring your family.
Total reviews rating 4.3
199 Reviews for Fazolis 2023:
Review №1
2022-04-28The ladies servicing our requests are really great, worked together, helped us. Now between the baked spaghetti or raviolis, the raviolis are way more flavorful. Personally thats what I would go back for. Also the entrees are two breadsticks per order. Thanks guys!
Review №2
2022-06-28Food is always hot, fresh and tasty. Service is ok but the window workers arent very cheerful but I probably wouldnt be either with all the rude customers in the world now a days. Regardless, its probably one of the better fast food places
Review №3
2022-07-04Purchased 2 Chicken Bacon Ranch Salads. And underneath the toppings was nothing but brown, old Lettuce. So, thanks for taking our money and providing us with Salads that couldnt be eaten. Thats great business right there.
Review №4
2022-04-24Excellent food and customer service. The staff was courteous and adjusted the meal, so my wife could eat.Keep up the good work!!
Review №5
2022-05-08Staff friendly but food was a bit disappointing. Not fresh. Salad not crisp. Pasta dry, not freshly made. Mens room dirty. Tried bacon glazed boneless wings, didn’t care for them at all. Not as flavorful as I’d hoped.
Review №6
2018-11-12This was an average visit.Fazolis is always hit or miss. My sald had brown leaves in it, and they didnt give us any croutons. Our food was average. The trashcan in the dining area was overflowing. I tried the ravioli for the first time. The portion was really small, which worked out for me because it was bland and flavorless. The breadsticks were oily. I probably wont be back to this one. They need to put in more effort.
Review №7
2022-03-25Lizzie took our order and was super sweet and helpful. Then she brought our food out very fast, and it was excellent quality.
Review №8
2021-12-29I usually stop in on my way to my job in late evening. Everyone is very friendly and Ive never been disappointed in the quality of the food. Always delicious!
Review №9
2022-04-10Very tasty! Lady at the window was great. It was exactly what I was expecting for fast and fresh!
Review №10
2022-04-05Good customer service,,but you get what you pay for! Cheap food,,ok taste.