Fastlane Automart Inc. in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
Service options
Offerings
Payments
Site: http://fastlaneautomart.com/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Other Used car dealer Nearby:
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3.3 ·(42)from this place 1 mi
Im very happy with the car I bought from there ! Roy who I delt with wasnt pushy at all...just a ...
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4 ·(6)
Friendly Bobs Auto Sales & Service
from this place 1 miFirst class experience. CJ gave me a free inspection, kept me laughing while i waited, and gave m...
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3.4 ·(39)from this place 1 mi
I would recommend this place to anyone looking for a quality used car. The folks at the dealershi...
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4.6 ·(125)from this place 1 mi
All around awesome experience...I don’t have the best credit but Auto Expo USA still got me the f...
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4.2 ·(199)from this place 1 mi
Great customer service. Great prices and more important trustworthy mechanics who take care of yo...
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4.6 ·(7)from this place 1 mi
The best used car experience I have ever had. These guys care about making sure the cars actually...
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3.8 ·(3)from this place 1 mi
I took my car for front end work and brakes work. I came to determine that even though I had bro...
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4 ·(41)from this place 1 mi
Very nice car selections and I bought a 2008 Honda Accord from them and like six months ago I lov...
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4.6 ·(102)from this place 2 mi
Great car lot. They work with you to be able to afford a vehicle. They have a amazing mechanical ...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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1.Get the contract before you leave the office even if you have to wait for them to email it to you, DO NOT LEAVE WITHOUT THE CONTRACT.2.Get the vehicle inspected by an independent mechanic (check engine light came on the next day).3. If you do not receive your memo title in 45 days they are in breach of contract, contact the attorney general and you will be able to return the vehicle for a full refund. If they repo before you get in contact with the AG, you will be out of luck and a vehicle.I am posting this so hopefully someone can learn from my mistakes. And remember no matter how warm the people are, they are operating a business.
I had been searching and applying for a car for almost 2 months and as soon as I got to this place they were amazing stayed open for me. Got me in and out in two hours. Something was wrong with my car after I drove it home....and it was something major...they took it back and fixed it IMMEDIATELY NO COST TO ME. I WILL RECOMMEND THIS PLACE...MY CAR IS AMAZING FOR A USED CAR....one of the best buy here pay here in Cleveland very family oriented
Told them I had my engine light on a few days after I bought a car. They had me bring it in 2 weeks later for them to do nothing and tell me that the car was “good”. Now, a few months later, the car doesn’t work. As soon as I try to drive it, it shuts off. Worthless! Ppl there are cool and all but let me give you guys some advice. If there’s an issue with a car, tell the buyer before having them sign a 6 year contract! I’ve only had the car six months.
Ricka was such a nice person she was very polite and had such a positive attitude. Moe made my day made sure I left with the car that I wanted and made me smile I would definitely recommend buying cars from them the whole staff is so positive makes you wanna buy a car.
Yaaaallll ! Let me start by saying THEY ARE THE BEST ! customer service? GREAT! I had No issues once so ever. Moe took very Good care of me and Got me approved for my 2014 Chevrolet Traverse that I am in-love with. thank you for making the impossible, Possible! You guys are the best. If you are in the market for a vehicle Be sure to check them out. great affordable prices you can’t beat it! They won’t let you down . When they say you’ll drive today ? THEY MEAN JUST WHAT THEY SAID. Thanks again Fast lane! Sincerely a true satisfied customer 🥰🥰
They treated me very well and I really enjoyed my experience with this dealership. When I first called, Ricka made me feel like “this is definitely my first stop!” After being there I didn’t have to go anywhere else to look for a vehicle. Thanks Mo and everyone at fast Lane 🥰
Would give 0 starsI had bought a 2013 Ford Escape and i had it for 11 days and went back too tell them that the motor was making a weird sound and the guy who sold me it proceeds too tell me “turn up your music so u cant hear it”Was really rude and unprofessional.And the wait time too talk too 1 person is way too long when everyone is just standing around.“0 out of 5 to be honest”
This place is absolutely amazing I went in today expecting to leave without a vehicle but I did the loan application and test drove a 2011 Ford Edge sport and fell in love with it this car it meet and exceeded my expectations they’re extremely nice people & try to work with you and put you in a vehicle that you want unlike most places who say they can only put you in a certain vehicle and have to have so much down
I give fastlane automart 5 stars. All staff was very helpful and understanding as well as patient. Rica was very kind and helpful shes the best. Rica made me feel at ease. Im forever greatful for this amazing woman. Moe was very thorough and professional. The staff was great. The mechanic is awsome. I highly recommend them to anyone and everyone looking for a vehicle.
I had a amazing experience! My sales man was Awesome!! He did everything and above to help me get my wonderful car!! i never expected to leave with one that day but i did and so thankful to him! He was incredible nice and went tht extra mile to help me out to get a safe car and affordable price!
I had a amazing experience! My sales man was great!! He did everything and above to help me get my wonderful car!! i never expected to leave with one that day but i did and so thankful to him! He was incredible nice and went tht extra mile to help me out to get a safe car and affordable price!
Very nice environment everyone treated you with respect. They go above and beyond to get you financed and they are fast. I was in and out. But once I realized something was wrong with my vehicle they made every excuse not to fix it . they made appointments and didnt keep them. So I stop paying until they would fix it. They vehicle had a serious gas leak and other issues but no one cares and I have small kids. They then called themselves. Repoing the car and no one contacted me back. Horrible business would never go back or refer anyone
I was having a very bad day until I walked in the door at this car lot. The staff was very helpful to me welcomed me to test drive a vehicle did not rush me and gave me few options. When I walked out the door I wasnt stressed or had a head ace. They really made me feel welcomed.
I enjoyed my visit at fastlane auto Rika was awesome and funny Moe was great and he gave me several options to choose from and he didnt stop working until I got an approval craig was cool and helped me alot I asked questions and he kept it real thanks for my new vehicle ‼️
I called to inquire about a vehicle and the man I spoke with gave me the impression the vehicle was ready to go and to meet on 7/11 at 10am. I waited for 30 minutes for someone to show up I’m the office even though their hours say they open at 10am and the vehicle had rust and dents (that were not shown in the photos on the website) with mechanical issues. I’m utterly displeased.
This was the worst car buying experience Ive ever had. The day I purchased the vehicle it cut off on me. I took it back the next day. They made all of these promises about fixing the car and to this say its still not fixed. It has been 2 days short of 2 weeks that theyve had it. Dont waste your time or money. This is a scam of a business
I was told I was approved for the car and to bring 1200 the next day.. When I came back the next day and had all the money, they decided to tell me to give them more money and I still cant have to car the was promised.. So i took me business to Montrose and they got me in what i wanted for a cheaper price. I would not recommend Fastlane to anyone. If you looking for a nice well maintained car , SUV, or truck go see Montrose on Brookpark. They will have you driving in style.
Ive never heard so many explicit words screamed in a dealership before. I left after 2 customers had asked me if I was buying a car and both had told me the cars were lemons to begin with. Both broke down in 2 weeks of sale and they would not give any money back or offer to fix the vehicle. Wow!
If you are gonna get a car from here be smart,cause looks and deals can be deceiving,moe will always work with you to get you in a car(moe your the best,keep up the work,you are good people) look at the car and just be smart at what your investing in they did not honor my warranty to fix door on passenger side when I got my car,so for that I tell you be careful they tell you one thing and mean another
I purchased a vehicle approximately three years ago and I still have my vehicle without having to do any work to it with the exception of oil changes, tune up and minor things. Shadi, and Moe are excellent and really care about their customers. I have witnessed them not only with me, however with other customers as well go over and beyond. Mechanics are awesome as well if you have any problems however I seriously doubt it. Shadi is on top of it unlike other dealers who just send you off pissed because they say As is. Not at Fastlane. Shadi and Moe frown upon customers being unhappy and go out of their way to satisfy customers even if its a financial lost to them, I affirm that!!! I still stop by to say hi from time to time because I have never experienced the level of service they provide at any other car dealerships and Ive been to plenty!!! I plan on purchasing another vehicle from Fastlane and giving my other vehicle to my son!! They are that reasonable!!They have excellent good running cars and Shadi the owner make sure of that!!! You will get a excellent good running vehicle and at a more than reasonable price!!! The only car dealership I will highly recommend anyone to go to and the only one Im interested in doing business with.. You must do business with those who have your best interest and Fastlane is there for their customers and have a vested interest in a happy customer!! Im one of those happy customers !! Even after three years!!! Looking to purchase a excellent running and affordable vehicle go see Shadi and Moe at Fastlane! You will not be disappointed!!!
At Fastlane Automart we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.
I admit I have a tricky income situation but while I was gathering proof of income, the guys at Fastlane Automart promised to hold a Jeep for me over the weekend. I even offered $500 cash down to hold it, which he refused to take. They sold it out from under me. I get money talks. Thats why I offered the money down.Point is, they swore to me they would hold it and if you cant take a man for his word then what is he good for? If youre looking for a lot with integrity to do business with, this place aint it.
4.4 (199 comments)
Review №1
2022-02-10Everyone at FastLane made our experience a breeze! Sitting down with Moe felt like sitting down talking to Family! Every roadblock we hit in trying to get in a new car he helped work us through no matter what it was! Moe got us into our Ford Explorer just in time for the snowstorm even staying past closing time to make sure we were able to be mobile by the time we left his office! My husband and I recommend FastLane Automart inc. to any and everyone who has ever had a hard time at a dealer trying to get approved or who has ever felt uncomfortable at the dealerships because at FastLane they step into your shoes and make you feel like they truly understand your situation. 10/10 for customer service, and efficiency! Will definitely be going back for any other used cars we plan on purchasing in the future! Thank you to everyone at FastLane Automart inc. for being great people with a great service! Special shout-out to Moe for doing what you do with a smile on your face and a positive attitude no matter the roadblocks you encounter!
Review №2
2022-06-04The staff was so nice and welcoming. They sale you according to your lifestyle and budget not what they think is best for you like most car dealers. The were patient and walked us through the whole process. Highly recommend going there for your car needs
Review №3
2022-08-05This place is amazing. Ive never had such a pleasant car buying experience in my life, and I usually go to big name dealerships. Definitely coming back if I need another car. Everyone is super friendly!!!!
Review №4
2022-05-13Works with you to find a good vehicle. Also immediately fixes any issues that may arise with vehicle. Ricka is very helpful and and quick to get an approval.
Review №5
2022-08-09A1 service cars maintenances and more 5 stars FastLane Auto ask for MOE or Rika💯 will be shopping again
Review №6
2022-06-21They were very professional, very nice and helpful, helped wit a lot and have very nice cars and many different options , I would recommend them to anyone
Review №7
2022-08-01Thank you you great service. I felt very comfortable there and no pressure to buy. They made the process very easy.
Review №8
2022-02-21These people are some liar and I wouldn’t recommend anybody buying a car from them without running a full VIN CHECK & engine check. They changed they prices every two days.
Review №9
2022-02-07Absolutely a horrible place to purchase a vehicle got 1 about 8 months ago . It looks good but is a lemon within the first 2 weeks I had the car the transmission blew I called them told them what happened they took the car back & had it in their possession for 3 months mean while I was left with 2 kids and no vehicle. Then I go to their shop and find their “mechanic “ watching YouTube videos on how to fix my car . Did I mention how the entire time they had the vehicle they expected me to pay the monthly bill. Then I get the vehicle back and within 3 days the motor blew up now I haven’t had a vehicle in about 2 months and they still want me to pay the monthly note and they won’t fix their vehicle
Review №10
2022-02-25Our experience was so great, they go ABOVE AND BEYOND for their customers!!! If you need a car and a good laugh come here. They have great vibes and energy. THANK YOU SO MUCH