Kerbside pickup
Yes
McDonalds in Toledo
Categories
Location on the map
Toledo, Lucas County, Ohio, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
High chairs
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 419-531-9081
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:5AM–11PM
- Tuesday:5AM–11PM
- Wednesday:5AM–11PM
- Thursday:5AM–11PM
- Friday:5AM–11PM
- Saturday:5AM–11PM
- Sunday:5AM–11PM
McDonalds in other cities:
Comments (199)
Got up to order and they kept saying i min I waited about 5 min and finally some one answered people were leaving the drive threw tired of waiting.
The food was old and cold fries greasy pop flat as ever. I will never order from here again and as ALWAYS the ice cream machine was down
It was my first time going to a McDonalds since the lines have started being consistently ridiculous, and they didnt give me sauce for my nuggets. It was a two item order, they confirmed what I wanted, and it wasnt in the bag.
Bad service, It takes a long time to take our order when we go to the drive through.
Knew they had my order wrong and lied about it to keep the line moving. Had to go back in line again. Very abrupt and rude.
Got my food, told the lady more than half of my orders missing she gave me attitude and said I was lying and demanded my receipt I found my receipt proved all my stuff was missing she never came back to the window had someone else finish my transaction. Apology accepted dumb b****... Skip this location.
Great experience as always. Food was cold, cheese wasnt even close to melted. The biscuit was hard enough it could have been cooked in a kiln. It was thrown together in the bag barely even wrapped. Napkin looked like it was used and then thrown in the bag. The employee at the pick-up window grabbed a bundle of 10 ketchup packets that were stuck together, pulled 2 off, looked at me, looked at the ketchup, thought if she if should give it to me or not, then handed it to me. Standard experience for breakfast at this location.
The staff here works so hard. Im afraid the poor dears are understaffed and thus overworked here. Please try your best to leave a tip. Theyre always so kind, even at their busiest.
This McDonalds however is amazing. Whoever is in management and responsible for the hiring is doing a great job. The only issue I have with this McDonalds is that even though theyre supposed to close at 11 if you go there 10 after 10 they say theres not enough workers or no cook. Some reason to say that theyre pretty much closed almost an hour before theyre supposed to be.
Food was good and fresh. Four stars due to not putting everything we ordered in the bag. But everything else was great.
Went in to pick up a free meal from an order they shorted me before and they didnt provide it. Then screwed up the meal I ordered
The Lobby isnt open but yet they have a line all day everyday make it make sense be prepared to wait atleast 15 mins before ordering
I only got a breakfast sandwich, but it was hot and fresh. Employees tho...need some caffeine, the 2 I encountered thru drive thru were like half asleep...or something.
Worst experience of my life. How can you tell me breakfast ends at 10:14 am. The whole menu is breakfast and you are telling me to order lunch, we’ll I can’t see the menu because your incompetence and lack of leadership stemming from your lazy manager. Seriously how hard is it to get a hash brown. 0/10
Tried to use the kiosk to place my own order and it would not allow me to scan my code on my phone. Also I asked for light salt on my burger because I cannot have high levels of salt and it tasted like there was a regular amount of salt as what they would typically put on their burgers. Every time Ive come here theres only maybe been one or two times that theyve actually put light assault on the meat. There were quite a few times when it actually hurt my tongue because of the excessive amount of salt that was on the burger.
Went in at 11:35 a.m. and there was only one car ahead of me so I thought be in and out. I was wrong the car ahead of me got through quickly and I ordered my meal. They gave me my pop then ask me to pull up to the next window which is by the entrance. Sat there for 10 minutes before somebody came out with the wrong meal and then went back sat for another 5 minutes. then they tried to give me the same meal again. All this time I was watching car after car get their food and leave. I sat there for another 10 minutes and again they tried to give me the wrong meal and gave the car behind me their meal and then they left. Finally the fourth time they tried to give me a wrong meal I told them I wanted a refund and 10 minutes later I got my refund and all I got was a sorry. I used to think this was the best McDonalds in town but my opinion has changed. I guess its Burger King from now on for me.
You cant go wrong with a quick burger. A true statement until it isnt. Luckily, this McDonalds has always done right by me when I stop by.
Waited 15 minutes in line to be told that they were “closed and had no more products to sell.”
Pulled me forward than forgot me waited ten minutes before I went inFinally got someones attention and they said oh thats been there for awhileThey remade order which was 1 meal and 1 sandwich . Took another 6 minutes no apology and upon leaving and getting in bag no napkins or condiments that were requested. HORRIBLE
Had my favorite breakfast. Two breakfast burritos and a large oj
Sometimes they can be really slow on the food making, but nonetheless I come back. Better than any other McDonalds in this area.
Never going back. Lobby service is nonexistent. The staff are rude and inconsiderate. There are other choices in fast food nearby. If Chic Fil A is the gold standard in service, then this McDonalds is the polar opposite. They dont provide receipts so you dont call corporate to report them.
Ordered fish fillet, double cheese and fries. It was so cold the cheese turned hard, the fries tasted like wax. Im sorry but what ever happened to food made fresh. The managers should be able to manage fresh food. The worst thing that ever happened to fast food is warming trays.
Mmmm yummy, love McDonalds fish sandwiches they are the best, this McDonalds was nice and hot along with the fries and salted just right, cold coke to wash it down with, awesome hot food, fast service very sweet ppl that waited on my son and I. Clean place to sit in and eat at too.
This McDonalds location is very well run. The food is always hot and fresh. Even when there is a long line, they are efficient. I dont ever recall this location getting order incorrect in drive thru.... something I cant say for many locations.
What can I say? Its McDonalds. Every time going is a different experience, some good, some bad.
Went throught the drive through and got everything I needed. 🙌
I ordered and was told to go to the next window just for fries and a drink waited more than 30 mins, idk if they forgot! told them that ive been waiting for so long and they said okay and nobody came until i went down and talked to them! then they came and i waited like another five mins!! i like this location until today!! just please be a little faster
Shake machine not working, no napkins in the bag for a large $35.00 order. Even though they didnt charge me, they left out one of the drinks I ordered. Had to repeat the order numerous times so when I realized they left out one of the drinks, the line was too long to go back around to get it and I left with one of my 8 yr old grandchildren crying because she didnt get her drink. A different McDonalds the day before was just as disappointing.
I ordered the 10 piece chicken nugget combo with a strawberry slushie. The fries were less than half full. The nuggets were half done. And I spent like $8 and some change for a meal that was not even worth that.
The people were rude. My order was wrong. When i took it back, they had a bad attitude about it. Really rude staff.
The wait at the intercom was longer than 5 minutes. The first window had the wrong order and the second window didnt have it right right either then they forgot my ketchup and bbq sauce. But the food was fresh and hot.
This McDonalds has the worst service ever. I realize everybody is short staff, but this nothing new for them
This McDonalds has poor service. Asked for ketchup and salt and returned to the job site to find out their was none 4 times in a row which we can manage that since we had some in the tool trailer. Then ordered a big Mac only to discover there wasnt no special sauce on one, they put ketchup on it. And the other one had very very little sauce with triple lettuce. That was our last visit. What a waist of time and money.
Old French fries,not getting orders correct!!
Super busy and the cheeseburgers were absolutely horrible, I will never go there again. You would assume as busy as they were the food would be fresh, cheeseburgers seem like they sat under a heat lamp for five hours. Sat in the Drive-Thru for at least 45 minutes
I rarely go to McDonalds because of the poor quality of service they provide, but today I had a BOGO coupon. True to form their food was substandard; $4.49 for a greasy Q Pounder where the onions were falling out of the box and a $1.99 for a small order of greasy, lukewarm stubby french fries. Save your money or go to Burger King, Subway or Chic fil A.
This McDonalds is really cool. There are two dining assistants who were totally right-on-the-spot helpers. I have never been to a McDonalds like this one. I really enjoyed my visit there. The food was good and it was served to me at my table. Now thats service!
Google says they close at 11PM, they have all the lights shut off and no one would answer the drive through intercom at 10:10. What a joke, there were multiple cars in the driveway too theyre just pretending to be closed.
Health code might only require a hat but I think hair nets should be mandatory either way. Corporate says gloves are not required when handling food other than a sandwich. Fries etc.. but the lobby was clean and staff was great. Was actually greeted at the door. 🤷🏾♂️
Friggin Quarter Pounders, I love them!
Ordered Mocha Frappuccino, and once again they made a caramel frappuccino then realized their mistake and put chocolate syrup on top to pass it off as Mocha. Knowing Id be long gone before I realized.
The Big Mac and the fries are my usual fare. Service is not always consistently good. Orders are not always accurate.
Its McDonalds. We ordered a chicken nugget happy meal. We got a burger happy meal. We went in and waited 10 minutes + at a register with employees moving all around and looking at us. Finally I flagged one down. And said we asked for a nugget happy meal and we got a burger. Can we fix that please? The employee rolled his eyes at us and sighed heavily. Grabbed some nuggets and threw them across the counter.So we got what we wanted, but had to take extra steps to do that. I understand that its McDonalds though, so it is what it is.
This McDonalds on Holland-Sylvania near Central has gone downhill. Once, it was reasonably quick (as a fast food place should be), efficient, and friendly...I suspect due to the lovely African-American lady who was the Manager (shes not there anymore) - the crew then was unsurpassed in getting the job done and also being quite pleasant. However, avoid this McDonalds now at lunch time or anytime...it takes them forever....youll spend an UNreasonable time in line! Also, I have had my order messed up twice in the last week.....listening not their best skill. Need a new Manager, or crew, or both!
Food was fine, but our order #121 didnt get served until after orders through 129 had cleared inside . I havent any idea how many outdoor orders were completed as well. Could hear servers and customers complain several times about inaccurate orders. May have been a bad day? For the first time in the 20 years or so that I have visited here the clerk at the counter smiled and took our order in a pleasant manner and I told her so. For your information, I didnt give any indication vocally or through body language that I had been waiting 15 - 30 minutes ( maybe longer? )for my order. Because it is in our pathway to our bank at Southland and to other stores in the area we will stop again.
I ended up stuck here due to car service work down the street. The staff were very friendly and checked on me about once an hour for refills ect. This McDonalds is new construction and was a very nice and comfortable place to kill three hours.
Horrible my iced coffee was half full. The fries were half full. You would think they was smart enough to fill drinks and fries up. Maybe they need more training on filling cups and such. I sure didnt get to pay half price for my order
Evening manager was very pleasant. Burgers were fresh!
McDonalds menu has really stepped up but I really wish the service would step up just as much.. Everytime you go to a McDonalds the workers make you feel unwelcomed & they rush you.
The spicy chicken tenders was a waste of money. I should have took them back instead of throwing them in the trash. I expected better food during lunch time. Watered down sauce, cold, and soggy. Ill give them a star for fries and pop.😒
Really bad. Like millions of Americans, I love McDonalds. I even downloaded the app about a month ago. Me and my significant other stopped at McDonalds to get ice cream cones. While standing in line, I pulled out my app, saw a few coupons, and decided to get some real food. The cashier was nice enough. She took our order. The coupon wouldnt scan properly. She called for assistance from the supervisor. The supervisor said there was nothing she could do. I advised her that Id had a similar problem with a different coupon at another store and they manually entered the code under the coupon. Instead of trying this, or taking other steps to honor the coupon from the app, she said we should order something else. We did. The sandwiches were alright. Our fries were old and cold and lacked salt. We wont go back to that McDonalds.
The fries were cold and dried out. No flavor guarter pound cheesburger. PICKLES HAD A OLD brine taste to them.Priced way too high compared to BK.
Went in at 1:00 pm ordered fish sandwich and small fry at 1:05.. There were people waiting to pickup their orders.. the young lady that was running cash register was taking a couple orders then fill one and waited on more people the fill one order..after waiting 10 minutes I asked to talk to a manager. .the cashier told me the are short handed and manager was working the grill..I asked again asked to talk to manager..the cashier told me she is cooking your order you still want to talk to her I said yes.. after waiting on another customer and two people leaving before they placed their order because there was starting to get crowded because no orders going out she called for manager. .the manager and ask what I wanted and I started to tell I wanted my order..she said she just wants her food so and so come out here and help..it took 15 minutes to get a simple order..Poor excuse and I didnt want a smart ass remark just wanted to talk to a manager. . When I was a teen I worked at a busy McDonald s and would ever smart mouth a customer. . We where tough to just nicely ask for manager and wait on next customers. Its the manager s job to deal with business not the cashier. .
Today was a great visit even though it look like they were short handed, they were working hard, our food was hot and fresh and didnt took that long.... thanks guys
I was greeted by a respectful man named gaven he was respectful kept eye contact n gave me my food in the blink of an eye the only thing that makes this review a 4 instead of 5 is my cookies were not fresh but that is out of his control but good job just please give me fresh cookies next time thank you
The popularity of this Restaurant can be judged by the remarks about the intensity of the snow on roads. Some people say that MacDonalds are always open come rain .. come sunshine....Today..my daughter stopped by to purchase some meals and gave me wraps with grilled chicken
The crew Forgot part of my order and had to get back in drive thru line by the time I got back to the window my food was cold. Especially my fries Replaced them with even colder fries. I done with them!
This place was okay because the last time I was there I asked for no onions and to add mayo and my burger was gross and messy.it was like they were mad because they had to make it fresh and special ordered..I did give them 3 stars but now they only get 2..someone needs to let there employees that was not the way to handle that request.
I have been coming here for years and its progressively getting worse, i only continue to come because my lunch options get old. Some of there employees are just terrible, not trained, they seem uneducated. I feel they coild be tought a work ethic but are not. When they make a mistake you dont get much from the manager as far as making it right. When i come here most times i just leave frustrated. It gets old.
Do you know what a cheeseburger without cheese is? A flipping hamburger, and if I wanted one, Id have ordered it that way! Cheeseburger, plain means I still want cheese on the thing! And they did this twice... 2nd time was a manager, who then took them back and just stuck cheese on them.
I usually dislike this type of food. However, the employees are so nice!! Always bring a smile when I do stop in.
The fries wasnt hot 😫.
I love the coffee but really getting tired of waiting 10-15 min for a small cup. Regardless if its drive through or inside . I asked the cashier if I could have someone bring it to the window where I paid because I had 5 cars waiting ahead and I was only for a small coffee and she said, it takes time to make a small with 6 cream. .... I dont normally complain but come on
My daughter and I had a great experience while going inside to grab her a happy meal to go. The manager let her pick out which beanie baby she wanted and her face lit up when my daughters lit up. I think it was the first time that I met a McDonalds employee who actually takes pride in their work and wants to provide the best customer experience. Thank you.
Slower than snails here.I went last weekend. It was not all that busy, I didnt have to wait in line to order. It took exactly 10 minutes for my order to be ready. Now, you are thinking I ordered one of everything on the menu, right? Wrong! Ten minutes for a BigMac and fries!!! Seriously, I dont know how they drug it out that long. There were at least 5 people working in the back not including the guy at the register. There also was NO ketchup, come on, really! Yes you read that correctly!
Horrible!!! We ate inside. 90 degrees inside building, forgot my sons yogurt and called me a liar when I told them, forgot my drink, forgot my sons sauce, my fish was half off the bun, our sundaes werent ready for 25 minutes even though other people were getting theirs and they only gave us 3 of 4 so I had to actually yell for someone to get it. Liquid spilled all over from counter to kitchen by front door. 2 ice machine were broken. Half the soda machines were out of syrup so my daughter ended up paying for a soda but got water. No ketchup packets or containers so we had to use cup lids to get ketchup from spouts and one spout gave us foamy ketchup so we threw it out. My fish was pretty cold, my daughters bun was stale. Worst place ever!!! And not even one appology! To top it off, 3 out of the 5 of us ended up very sick within a couple hours! Avoid this place!!!
This time my food was right (which most times its not) but they just threw it together in such a rush the quality isnt very good. And they barely wrapped it to the point my sandwich was falling out in the bag. But the cashier and manager were friendly at least!
Window personal not very friendly...and out of the last 5 times I got food to go, once, I was missing part of our meals and once I got half my order and two sandwiches I didnt order.
The staff of this McDonalds is exceptional. The level of kindness, desire to make the customers happy and go well beyond what one has come to expect in most McDonalds speaks volumes about the quality of the team management as well as the team members.
Right now I just bought 2 happy Meals chicken nuggets for my kids when I back home and open the box I didn’t find anything just the fries and the kids said where is our lunch, that is not good for the store and M
Total reviews rating 3.4
199 Reviews for McDonalds 2023:
Review №1
2022-05-05Of course the same ole, same ole... BUT, remember to use the McDonalds APP and you can even greater deals. The ONLY thing I would add... Make sure your food is HOT 🔥 BEFORE you leave the Drive Thru!! If its NOT, tell them, then ask them kindly if they will RE~MAKE your order 🔥, AND then THANK THEM for doing so!! A KIND word goes a long way... Please tell the person giving you your HOT 🔥 order that YOU APPRECIATE IT, AND APPRECIATE THEM for taking the time for doing so!!
Review №2
2022-06-29One of the best McDonald’s experiences I have ever had. 15+ car drive thru line and I was through in just a few minutes. Hash brown was the perfect crisp and temperature. Sausage egg & cheese McMuffin looked like it was actually made with care. Great job!!
Review №3
2022-05-13Yesterday (Thursday May 12th) at 12pm my husband and I grabbed some lunch from here. I ordered chicken nuggets and he ordered a Big Mac. Within hours of eating he became sick (fluids violently coming out of both ends) with extreme stomach cramps. Its clear he got food poisoning. Thank goodness my children were in school and we did not feed them from here. The last few days my family and I have all ate the same meals (besides this one meal at McDonalds) so Im certain it was because of his Big Mac. Food safety needs to be taken more seriously here. What if this burger was served to a child?
Review №4
2022-05-30Got breakfast for the guys at work. Service was good and quick. Hash browns could have been a little more crispy but the chicken McGriddles were great and made up for it.
Review №5
2022-06-11Empty place, ordered a smoothy to be served at the table. Waited for 15 minutes, nothing. They only started making it when I came to the counter and complained. No appologies or explanations of course.They seem to be concentrated on the drive-thru customers and majorly ignore whoever gets inside.
Review №6
2022-06-07First thing to give props to would be the Maintnance Man. Why? Because there lot is always clean, and the bathroom is always spotless, I am here almost daily as a delivery driver and ive yet to see a day they slacked off. Management knows what they are doing, staff is well trained and have great attitudes. If you want a garaunteed Mcdonalds visit that leaves you lovin it, then navigate to these arches here.
Review №7
2022-04-04The food was nice and fresh!!! I was in and out of the line in 1 minute. The kid taking our order was Jackson he was super polite!! I highly recommend this location.
Review №8
2022-04-09This McDonalds had very good service. Order was correct hot n fresh. All 3 members were polite fast and accurate.Good job!
Review №9
2022-03-12Ordered an iced tea and they gave me a cup of watered down coffee made to look like iced tea. Also no sauce with an order of 20 nuggets even after confirming the sauce.
Review №10
2019-12-26This mcDonalds is the best in town. We drive out of our way to go here. Fast lines, friendly staff, correct orders and best of all, the food is always super fresh and HOT!